Information technology technician jobs in Tuscaloosa, AL

Immediate need for a talented Technical Support Specialist . This is a 06 months contract (Multi-Year Contract ) opportunity with long-term potential and is located in Birmingham AL(onsite/travel ). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94311 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. Provide onsite technology support for the existing DCC. Collaborate with other TO personnel to provide support, including after-hours as needed, for storm-related and critical 24/7 business operations. Manage implementation of OS and system patches/updates to minimize impact on operations. Escort vendors on-site and ensure NERC/CIP compliance. Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. Work with the business and other TO departments for incident and problem resolution. Identify opportunities to educate business partners on leveraging the use of technology more effectively. Provide project management, planning, coordination, and technical support during project implementations. Build relationships with key business partners and act as a liaison between the business and TO. Partner with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to form a dedicated support team. Consult with business partners to ensure understanding of technology costs of TO products and services for budgeting and billing purposes. Provide technical support and consulting for employees at all levels, including executives. Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities. Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. Ability to build strong relationships with business partners, vendors, and other TO organizations. Developed effective working relationships with all levels of employees. Key Requirements and Technology Experience: Key Skills;Technical Support, Break/Fix, Repair, Windows Support, Hardware Support. Safety First, Trust, Superior Performance, and Total Commitment. Must be proactive, motivated, and self-directed. Proficient organizational skills and strong customer service orientation Ability to manage multiple projects and tasks simultaneously. Must be able to build relationships with business partners and work effectively in a dispersed team environment. Provide specialized technical support as requested or needed. Seek opportunities to learn and transfer knowledge to others. Ability to prioritize work and complete assignments with some direction. Follows safe work practices. Other Requirements Willing to work after regular business hours and on weekends, as required. Normal business hours are Monday through Friday. Pass the North American Electric Reliability Corporation (NERC)/ Critical Infrastructure Protection (CIP) background check and meet/maintain related requirements. Pass the Insider Threat Program (ITP) background check and meet/maintain related requirements. End-User Device Support, Break/Fix & Troubleshooting, Onsite Tech Support (24/7 On-Call). Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. Knowledge of existing and emerging information technologies. Ability to coordinate work across TO functions and share best practices within Client for consistent TO operations. Understanding the business of partners and their local technical environment. Ability to manage small, local projects applying technology to business problems. Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware repair. Duties may include stooping, kneeling, crawling, and reaching to install/check computer installations and cabling. Ability to lift and move computer equipment up to 40 pounds. Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution. Working knowledge of electric utility industry is a plus. A two-year degree in a technology-related field or equivalent military or work experience is required. A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

IT Voice is a trusted leader in IT solutions, offering a full suite of services, including network management, system administration, and technical support. Guided by our core values-focus on others, own it, work smart, and do the right thing-we are committed to delivering exceptional service. Our team takes pride in prioritizing clients' needs, taking ownership of every challenge, and operating with integrity and efficiency. At IT Voice, we strive for excellence in everything we do, ensuring our clients receive top-tier support and satisfaction. Job Description: As a Tier 1 Tech, you'll troubleshoot and administer systems, ensuring smooth operations across various networks. From resolving technical issues with servers and applications to supporting end points, you'll handle a diverse array of tasks. Operating within our extensive network, you'll monitor performance, troubleshoot problems, and resolve system failures as necessary. We seek candidates unafraid to delve into IT support's intricacies and eager to roll up their sleeves. Requirements: 1-2 years of IT support experience Knowledge of Active Directory, networking, and Microsoft environments (Server 2012-2019, O365, Exchange) Familiar with remote access, antivirus tools, and documentation Update client documentation regularly Ability to lift 40 lbs. Basic understanding in networks and subnetting Comfortable working on multiple projects simultaneously Professional appearance and attitude Participate in on-call rotation Must be authorized to work in the U.S. Areas of Focus: Maintain top-level customer service; you will interact with clients so professionalism and positive attitude should be exemplary Ensure adherence to standard procedures for troubleshooting and triage Provide regular status updates to supervisors and team members Communicate effectively within the IT organization and with clients We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply. Nice-to-Haves: Relevant certifications such as CompTIA, MCP, MCSE, Microsoft, Cisco, Vmware Connectwise (PSA) Experience Respond to client and corporate email promptly Strong analytical and troubleshooting skills Schedule: 8-hour shift, Monday to Friday, On-call rotation Job Type: Full-time Compensation: between $19/hour and $22/hour based on experience Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person - Must be able to commute to Birmingham, AL Seniority Level Entry level Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Ticketing Systems Windows Server Servers Active Directory Troubleshooting IT Management ITIL VMware SQL Antivirus System Administration Computer Hardware

Role: Java Application Support Lead Duration: Long term Contract Experience: 12+ 15 Years Responsibilities Manage stakeholder expectations regarding the success of Application Support strategies and projects Work with key stakeholders including executives, senior leaders, and a variety of customers to identify, oversee, and deliver IT application support solutions that are effective and user-friendly, and support strategic initiatives, business outcomes Develop, track and improve key performance indicators for personnel and systems Supervise, mentor, and train application support personnel, which may include geographically dispersed personnel and contractors Work and collaborate with global teams to deploy, maintain, troubleshoot, and manage application systems Manage large-scale applications/systems / projects across multiple product lines/businesses, involving significant complexity. Develop and implement solutions for managing the business application environment to include monitoring, reporting, system incident management and resolution Evaluate and improve on operational processes and metrics, procedure manuals, and systems/business process documentation Assign incoming cases to team, ensuring the resources assigned have the correct skill set and capacity to resolve application support issues and restore business capabilities Resolve customer issues, implementing and meeting L3 Application Support Service Level Agreements and improving application support processes Collaborate with internal teams (Development, DevOps, Infrastructure, Product Management, Quality Assurance, Cloud etc.) on trending issues Ensure quality of case handling (incidents, problems, requests) Build relationships with the business units/users Manage delivery of minor application bug fixes, enhancements and continuous improvement around our products and service lines Qualifications & Experience Bachelor's degree in computer science, Business Management, Information Services or an equivalent Proven ability to lead application support teams and engage across business domains Requires 5+ years of people management experience in an application support environment, preferably with co-located and remote direct reports. Previous experience with global IT service provider organizations, especially in an application support role is highly desired. Ability to consistently make decisions in a timely manner sometimes with incomplete information and under tight deadlines. Expertise with automating complex tasks and direct experience with API calls and SQL queries is a plus. Experienced in the management of Applications Support and Service Delivery Management using ITSM tools such as ServiceNow. Good functional and technical understanding of multi-tier application architecture

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job DescriptionGoodwyn Mills Cawood (GMC) is one of the largest privately held architecture and engineering firms in the Southeast. GMC has an opening for IT Helpdesk Technician to support our organization in our Birmingham, AL office. This position is required on-site and will provide fast, useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. Your attention to detail, excellent communication skills, and ability to multitask will contribute to your success. Essential functions and responsibilities include: Configures and maintains user desktops, laptops, and iPhone devices and keep them updated with new software and security patches Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Provide accurate information on IT products or services Record events and problems and their resolution in Kaseya Pass on any feedback or suggestions by customers to the appropriate internal team Minimum Qualifications: 5+ Years of relevant experience Good understanding of computer systems, mobile devices, and other tech products Experience with active directory Experience mapping network drives and printers Ability to diagnose and resolve basic technical issues Excellent communication skills Good troubleshooting skills over the phone or e-mail Ability to learn custom software packages as needed Ability to work independent and self-managed Travel requirements: Occasional Travel to offices within region Equal Opportunity Employer/Disability/Veterans About GMC We believe in community, collaboration, and using the power of creativity and hard work to make a difference. Whether designing schools, parks, hospitals and other commercial developments, or providing clean water, safe streets and restoring resilient environments, GMC takes great pride in serving our communities through the transformative work we do. Every project is guided by the foundational concept that communities are built by people, not companies, and we strive to serve our communities with quality, integrity, creativity and care. One of the Southeast's most comprehensive multi-disciplined firms, GMC is equipped to provide all of the services associated with architecture, interior design, civil engineering, environmental services, landscape architecture, planning, transportation engineering, geotechnical engineering, electrical engineering, surveying and disaster recovery.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR DNwGPlS8E6

The Junior Systems Administrator is a position responsible for providing fundamental support, executing routine maintenance tasks, and assisting the senior IT staff with projects related to the company's entire IT infrastructure, including servers, systems, and network components. This role is focused on rapid skill development and learning the core operational standards under the direct supervision and mentorship of the Senior System Administrator. **Responsibilities:** + Routine Administration: Perform daily checks, monitoring, and preventative maintenance on virtual and physical servers, backup systems, and storage arrays. + Disaster Recovery: Monitor and verify daily backup job success and assist in conducting regular recovery tests. + Identity & Access Management: Manage the user lifecycle, including the creation, modification, and deletion of user accounts in Active Directory and cloud services (e.g., M365). + Security Maintenance: Responsible for the deployment and verification of operating system patches, security updates, and endpoint protection software across the environment (servers, endpoints, network devices). + Documentation: Assist the team in updating and maintaining the department's Standard Operating Procedures (SOPs), knowledge base articles, and system configuration records. + Escalation: Serve as a Tier 1 escalation point for advanced technical issues involving server and network performance or core application stability. + Network Monitoring: Proactively monitor the health and performance of the network, including switches, firewalls, and wireless access points (APs), alerting the Lead Admin to critical issues. + Network Endpoint Configuration: Responsible for the basic setup, configuration, and troubleshooting of network devices (switches, routers, APs). + IP Services: Manage and troubleshoot essential network services such as DHCP and DNS across the network infrastructure. + Troubleshooting: Diagnose and resolve basic connectivity issues, VLAN assignment problems, and VPN access issues for remote users. + Cabling: Maintain organization and proper labeling of network cabling and patching in the data center and communication closets. + Project Support **:** Assist the Senior System Administrator with the hands-on deployment and configuration of new infrastructure components for approved system and network projects. + Asset Management: Maintain an accurate inventory of IT hardware and software assets, tracking assignments, service tags, and warranty information. **Required Qualifications:** + Education: Associate's or Bachelor's degree in a technical field (e.g., IT, Computer Science) or relevant vocational training/certifications plus 1 year of equivalent work experience. + Technical Foundations: Solid fundamental understanding of networking concepts (TCP/IP, subnetting, cabling) and server operating systems (Windows Server). + Soft Skills: A strong desire to learn, excellent analytical and troubleshooting skills, and a professional demeanor for internal user interaction. **Preferred Qualifications:** + Familiarity with virtualization platforms (e.g., VMware, Hyper-V). + Practical experience or coursework in configuring switches and routers. + Relevant entry-level certifications (e.g., CompTIA Network+, CompTIA Server+). **Physical Demands and Working Environment:** _The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions._ Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. EOE - Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities _Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar._ \#AlwaysInProcess

SWJ Technologie specializes in providing engineering, planning, and project management services across various industries. We are currently seeking a Mobile Equipment Specialist for a client in the automotive industry, specializing in car manufacturing. This is a long-term Contractor role based in Vance, AL that requires onsite presence. If you're eager to grow your career and make a meaningful impact on exciting projects, we look forward to your application. PURPOSE: Under general supervision this position is responsible for tracking, governance and agreement of services provided by the IT service providers with respect to but not limited to mobile service provider management, procurement and budgeting, asset and lifecycle management, as well as project management activities. IT manages Mobile Service providers to provide high quality service for lowest cost possible and best coverage across clients' facilities. IT maintains the IT hardware inventory using clients standard software and coordinates the IT asset evaluation and adoption process for mobile devices. RESPONSIBILITIES: Service Provider Management: Maintain active knowledge of all services and pricing plans offered by service providers. Make modifications to the service plans as required. Monitor costs and work with vendors to identify and realize cost savings. Ensure incidents/problems are resolved in a timely manner by vendor. Conduct periodic operational oversight meetings with the vendor(s). Ensure no overrun of the annual budget without management approval Asset and Lifecycle Management: Maintain active knowledge of clients standard devices and services, and act as a liaison to other clients sites to inquire about new service. Monitor and facilitate the fulfillment of standard service requests. Facilitate weekly management review of all open requests. Ensure mobile device inventory is documented in inventory system & coordinate replacement of devices as they approach end of life or technology evolves considering cost & time to ensure continuous operation and cost efficiency. TechBar Service Operation Support: Provide direction to TechBar (Service Desk onsite) to fulfill all functions defined in the Service Level Agreement. Monitor and facilitate the fulfillment of standard service requests. Analyze demand and utilization for improved availability and customer satisfaction. Monitor incident management process and ensure timely solution by service providers. IT Project Support: Support with determining project needs and service options from implementation to decommission of IT assets, including but not limited to asset lifecycle refresh. Ensures proactive budget monitoring and cost reduction measures. Support with monitoring and controlling according to IT organizational requirements, standards, and compliance. Ensure deliverables are met within project date. Ensure customer satisfaction Establish, monitor & continuously improve service provided by the Service Point on-site by managing Service Level Agreements in order to maintain a high level of customer satisfaction while keeping cost reasonable. Review incoming complaints, ensure provision of solution in a timely manner, provide feedback to customers and implement measures to improve the service. Analysis of related data and reporting to the IT Management. QUALIFICATIONS: This position requires a Bachelor's degree in Information Technology, Business Administration, Computer Engineering/Computer, Information Technology/Management Co-Op/ internship and/ or up to 2 years' professional experience in the following area(s): IT function or project management, preferably with 1+ yrs experience in customer service environment REQUIRED SKILLS: Knowledge of basic PC applications such as MS Office & current browsers. Team player with ability to resolve issues both business and technical. Strong negotiation and interpersonal communication skills Ability to adapt and adjust to changing schedules to meet project requirements and milestones. Demonstrated experience in service provider or personnel management. Technically competent with various software programs, such as iOS, MS Outlook, Excel, PowerPoint, etc. Service management and Managing conflict Analytical and Critical thinking skills PREFERRED SKILLS: Strong familiarity with ITIL Foundations / ITIL Bilingual in English and German. Strong business and finance background PHYSICAL REQUIREMENTS: Work is normally performed in an office, laboratory, manufacturing floor, or machine shop setting where physical work includes, but is not limited to sitting, standing, reaching, kneeling, bending, and lifting up to 25 lbs. Must be able to understand and comply with all relevant safety practices. FLSA STATUS/WORKING SCHEDULE: Location: Vance, AL Schedule: Day shift, 40h/w Assignment Start: October/November 2025 DISCLAIMER: This job description is a high-level overview of general expectations of this position. It is not intended to list every responsibility of the position, nor does it represent an employment contract of any kind. SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR fIzZEBkzBx

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Field Technician Salary: $18.50 $24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that don t perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills. Quick Apply: Takes less than 10 minutes on our website Watch what it s like to be part of the team: **************************** Facebook: ******************************************** YouTube Channel: *************************************************************** Why You'll Love This Role Competitive Pay: $18.50/hour base pay guaranteed (Year 1). Techs currently earn $22 $24.50/hour on average based on performance; top performers earn up to $35/hour. Paid Training Bonuses: Weekly and monthly performance-based incentives Company-provided vehicle, gas card, tools, and phone 100% Employee-Owned Company Independent Work & Autonomy: Enjoy a variety of tasks without constant oversight What You ll Do Install tech products from DISH, Boost Mobile, OnTech, Hughes, Polk Audio, Google, and Ring Troubleshoot and solve equipment & service issues Educate customers and sell smart home products & related services What You ll Need - Physical Requirements Ability to lift up to 80lbs. And carry extension ladders Stand for long periods of time Must be at or below 330 lb weight limit Work in confined spaces - Professional Requirements Strong customer service and communication skills Valid driver s license and clear driving record Pass background check and drug screen Flexible availability, including weekends and holidays About Us Satellites Unlimited (SUI) is a Regional Service Provider and Authorized Retailer serving the Southeast. With over 300 team members and 175,000+ customers annually, we deliver top-notch video, internet, home automation, and security solutions. Most of our team leaders, trainers, and managers began their careers as field technicians. Technicians can grow into roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. We improve lives through bold, unmatched field service excellence! Benefits Medical, Dental, Vision Insurance Company-Paid Life Insurance Short & Long-Term Disability 401(k) Plan Employee Stock Ownership Plan (ESOP) Paid Vacation: 5 days after 6 months 5 additional days after 1-year anniversary Ongoing Technical Training & Career Development Promotion Opportunities (many current leaders started as technicians) Employee Assistance Program (financial/legal/family services) Tuition Reimbursement If you're motivated, hands-on, and ready for a career you can grow with, we d love to hear from you. #LeadDog

The goal for the IT Specialist - Help Desk (ITS-HD) is to achieve total end-user satisfaction by providing an exceptional customer service experience while resolving technical and software problems via telephone, remote control, email, or on-site support. A person serving in this capacity helps end users navigate the best practices and standard DCH procedures for proper, secure usage of IT resources. The ITS-HD serves as a key resource between DCH Health System departments, their contracted agencies and the Information Technology department. Creates and updates policies and procedures related to the use, management, and support of technology/applications. Responsibilities To maximize Call Center and work queue availability by following Help Desk call center rules. To provide support to end-users for PC, printer, applications, wireless, networking to the data closet and any other supported desktop hardware. Except in rare occasions, the support provided will be over the phone and using remote control software. To restore service and/or identify and correct core problems by interacting as needed with other Information Technology teams, other DCH Departments, independent DCH business partners and vendor support personnel. To simulate or recreate user problems to resolve operating difficulties. To recommend systems modifications to reduce user problems. To commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis. To document progress and complete tasks in the support software, and respond to phone, radio, alerts and email notifications. This process includes interviewing the customer, asking questions to clarify their needs, and checking the online knowledge base in order to improve subsequent troubleshooting. To follow up daily on open cases, with emphasis on customer involvement and communication. To use informed reasoning to resolve tasks and problems at the lowest point of escalation whenever possible, but also identifies when to seek help on more complex problems to intermediate and/or senior level staff or team leadership. To ensure verbal handoff of escalated issues by radio or phone call. Timely escalation is important, particularly in regards to patient safety, high priority or high volume situations. To coordinate dialogue between the customer and multiple vendors to resolve problems. To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department. To communicate technical or complex terms and explanations in user friendly, non-technical language. Other Requirements Ability to be flexible with work schedule. May participate in after hours and weekend on-call coverage. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Required Minimum Qualifications: One of: (Associates / Technical degree / IT certification in a related field) with 2 years of IT work experience. OR High School / GED with 4 years of relevant IT work experience. Higher level degrees, certifications and experience are preferred. Related skills, certifications and experience for a Client Support Specialist include: mid-level proficiency in some combination of call center support, personal computer, desktop hardware, networking, telecommunications, applications and/or operating system skills. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS IT Specialist - Help Desk: This role occasionally involves physically active work. Usually lifting and moving shipping boxes containing patient phones. The IST-HD could be required, for coverage purposes, to perform Desktop Support duty, which involves lifting 55 pounds and lifting and/or carrying such articles as printers, paper boxes, PC's, ladders and telephone hardware including sets and distribution system materials. Desktop Support involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine. Employee should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping. Proper protective equipment will be provided as work environments can include new construction, existing office spaces/desks and medical treatment areas. Has the ability to travel to all Health System facilities. Hearing and vision must be normal or corrected to within normal range. Employee is able to perform these duties with or without reasonable accommodation.

IT Specialist - Cloud Compute, Linux and Storage - 250002JJ Description Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: We are seeking an IT Specialist - Cloud Compute, Linux & Storage to be based in our Corporate Office in Birmingham, AL. This position works within the Technology Infrastructure team and reports directly to the IT Manager - Cloud Compute, Linux & Storage. The person that fills this role will have the primary responsibility of supporting our enterprise Managed File Transfer (MFT) solution as well as various Linux Systems Administration duties. A key secondary responsibility will be to assist in the design, implementation, and management of Vulcan's cloud infrastructure using Infrastructure as Code (IaC) principles. A core tenet of our team is a "security-first" mindset, and this role will work in close alignment with the Information Security team to ensure all infrastructure solutions are designed and implemented with robust cybersecurity controls. The successful candidate must have excellent verbal and written communication skills and will be able to thrive in a corporate environment working with technical peers, architects, developers, and the business. In addition, they will have the ability to excel in a team-oriented environment, freely sharing information, learning from, and teaching co-workers. This is an entry-level position ideal for a recent college graduate with relevant internship or work experience. What You'll Do:Managed File Transfer (MFT) Support: Act as the primary technical support for the MFT platform, including onboarding new partners, troubleshooting file transfer jobs, and monitoring system health. Cloud Infrastructure as Code: Utilize Terraform to help build, manage, and deploy cloud infrastructure in environments like Amazon Web Services (AWS), Oracle OIC, and Microsoft Azure. Linux System Administration: Perform basic administration, OS patching and troubleshooting tasks on Linux operating systems, including Red Hat Enterprise Linux (RHEL) and Oracle Enterprise Linux (OEL). Collaboration: Work with other team members, including the networking, database, and security teams, to integrate and support infrastructure solutions. Cybersecurity: Monitor systems for vulnerabilities, assist in remediation, and integrate security controls with InfoSec. Participate in security design/review sessions and validate configurations for cloud, MFT, and server environments. Documentation: Contribute to the creation and maintenance of accurate documentation for MFT processes, infrastructure diagrams, and operational procedures. Continuous Learning: Stay up-to-date on the latest cloud technologies and best practices to contribute to team growth. Qualifications Skills You'll Need:Education: B. S. Degree in Computer Science, Information Systems, or a related field, or equivalent practical experience. Experience: Relevant internship, co-op, or project experience in cloud computing, system administration, or a related field. Cloud Knowledge: A foundational understanding of cloud computing concepts (e. g. , VPC, IAM, EC2, S3) in a major platform like AWS or Azure. Infrastructure as Code: Academic or project-based experience with IaC tools, specifically Terraform. Operating Systems: Familiarity with the command line and basic concepts of Linux operating systems (RHEL, OEL). Communication: Ability to write and speak English clearly, including communicating technical issues to non-technical people. Teamwork: Ability to work independently and as part of a team. What You'll Like About Us:Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. Job: Computer Operations Primary Location: Alabama-Birmingham Organization: GM - CORPORATE Schedule: Full-time Job Posting: Oct 23, 2025, 3:04:35 PM

Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002

Job Description Job Title :: Technical Support Specialist 3 (Energy Management Systems) Contract :: 36 Months is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements • Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. • The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment. Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities · Day to day monitoring of the primary SCADA and ancillary systems for health and availability · Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel · Notification to key customers for the coordination of system outages and events that may impact other critical systems. · Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback · Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies · Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements · Federal Energy Regulatory Commission Standard of Conduct must be understood and signed · The successful candidate must adhere to Separation Protocol · The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. · Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. · This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations · This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts

At Alabama Credit Union, we want you to feel good about your future. This placement opportunity is in the Information Technology Department (IT) at the corporate headquarters in Tuscaloosa, Alabama. The role of the IT Intern position is to prepare candidates for future work, educational, and citizenship responsibilities through education and experience. The IT Intern will gain real world experience and knowledge of information technology operations by assisting in IT activities, working under the supervision of the AVP of Network Administration to support ACU's technology requirements. We seek a problem-solving, analytically-minded, self-motivated, and well-organized individual to fill this position. Start Date/Duration: This internship is part-time (approximately 37.5 hours per week) and temporary (10 weeks). The program begins on May 26, 2026 and runs through July 31, 2026. Work hours are Monday-Friday, 8:30-5:00. The IT Intern will... Lead or assist (skill-set dependent) on one or multiple projects in following areas: Technical support, system build-outs and setup, application rollout, process automation, new branch setup, portal update and documentation. Participate in hands-on IT application and infrastructure experiences that will have a direct impact on ACU's operations. Attend classes created to provide an edge in personal development. Serve on community service project team that will focus on achieving measurable outcomes, to be determined by the team. Provide friendly, accurate service to all members and employees. Occasionally, the IT intern may be required to travel to area branches. Requirements IT Intern Qualifications Successful IT Intern candidates will display the following: • A desire to get it right- to uphold ACU's high service standards when working with members and co-workers; to go all-out in completing your work correctly, and to fix problems when they occur. • An "I've got your back" attitude- All of our employees should carry out their jobs with the end result on our members and co-workers in mind. We will also rely on you to complete projects that benefit our employees and members. You have only ten weeks to learn from us, and we want to know that you can get the most out of it; Great punctuality and attendance are expected in order to make this happen. Ability to travel independently (including possession of a valid driver's license) is a must. • A wish to make others smile- Courtesy, tact, and diplomacy; good oral and written communication skills so that you may confidently and competently share knowledge; and good organizational skills will support this. • Never settling for less- We seek individuals who are pushing the envelope on their own personal and professional development. It is preferred that IT Intern candidates should have successfully completed coursework in Computer Science, Information Science, and /or MIS. • A history of engaging your world- This includes positively impacting your community through service, and a desire to get involved to create positive experiences for others. • Proficiency in computer applications, including Microsoft Word, Excel, and web-based applications; knowledge of Microsoft operating systems Windows 7/8; proficiency in Microsoft Office tools; strong ability to learn software programs; proficiency writing Batch or VB scripts, basic HTML web design and video editing; knowledge of Windows Server operating system, server applications and network systems; ability to handle troubleshooting issues related to hardware and software applications and HTML, Adobe Photoshop, and Web development skills. Want to feel good about your career? Please apply for this position no later than February 13, 2026 at Alabama Credit Union Careers page: ****************** Please Note: Internships are not offered on a first come, first serve basis. We will not reach out to candidates until after the applications close on February 13, 2026. Final offers will be made no later than March 9, 2026. Salary Description $14.00 an hour

Responsibilities Brasfield & Gorrie is seeking a Systems Engineer focused on Endpoint Management to join our team. In this on-site role, you will be responsible for designing, deploying, and optimizing our modern workplace solutions using Microsoft Intune and related tools. You will play a critical part in securing, managing, and enhancing endpoints (Windows, MacOS, iOS) to enable productivity and a streamlined user experience throughout the organization. Key Responsibilities: Modern Endpoint Management * Configure and administer Microsoft Intune for device lifecycle management (Windows, iOS) * Maintain and update Windows Autopilot profiles for device deployment * Deploy and manage applications using Intune, Patch My PC, and other modern deployment tools * Manage patching processes via Windows Update for Business, Microsoft Autopatch, and Azure Update Manager Mobile Device & App Management * Administer Mobile Device Management (MDM) and Mobile Application Management (MAM) policies in Intune * Manage MacOS endpoints using JAMF Automation & Scripting * Utilize PowerShell scripting to automate endpoint management, deployment, and remediation tasks Security & Compliance * Implement and support security baselines, device compliance policies, and endpoint protection mechanisms * Ensure application, patch, and device inventories are accurate and up to date Collaboration & Support * Work closely with security, networking, and service desk teams for effective endpoint management and troubleshooting * Provide documentation and knowledge transfer for operational support teams Education - Skills - Knowledge - Qualifications & Experience Required: * 3-5+ years of experience in endpoint management, systems engineering, or a related IT role * Bachelor's degree in technology-related field or relevant certifications * Significant hands-on experience with: * Microsoft Intune for device and app management * Modern app deployment frameworks (Intune, Patch My PC) * Operating System Deployment and Device Provisioning (Autopilot) * MacOS management with JAMF and/or Intune * Operating system and application patching (Windows Update for Business, Autopatch) * PowerShell scripting for automation and operational tasks * Solid understanding of device lifecycles, deployment, and modern workplace best practices * Strong troubleshooting and documentation skills * Ability to work independently and collaboratively across teams * Fast learner, detail-oriented, and adaptable to evolving technologies Preferred: * Microsoft certifications * Experience with Azure services or hybrid cloud environments * Prior experience supporting enterprise-scale endpoint management projects

We're looking for Paintless Dent Repair Technicians with a minimum of 3 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the four fastest companies to make the Fortune 500. As a Mid-Level PDR Technician, you'll be expected to have experience accessing panels, use glue-pulling techniques, and repair smaller-sized dents on both steel and aluminum vehicle panels. At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company. Other perks of the Job 100% company-paid healthcare premiums Generous paid-time off and your birthday is a holiday! ASE and tool reimbursement programs Tuition reimbursement and student loan repayment How To Get Started Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET). We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles: Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles General qualifications and requirements Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold) Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description This role is part of a 24/7/365 team that provides critical support for computer systems and applications, offering diagnostic services and acting as the main communication link between customers, support staff, and management. The team ensures smooth operations and rapid resolution of technical issues, especially in high-pressure situations. Education & Experience Requirements A formal education in Computer Science or a related IT field, or equivalent professional experience, is required. Knowledge, Skills & Abilities Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing. You will work closely with coordinators, transmission control center personnel, and management, often in a collaborative and high-stress environment. Strong customer service skills with a focus on delivering quality support. Knowledge of regulatory compliance requirements, including Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal standards. Capable of multitasking and prioritizing tasks based on urgency and the operational impact on the Bulk Power System. Ability to follow and apply Change Management processes and established procedures accurately. Familiarity with Windows-based operating systems is preferred. Experience with AIX or other UNIX-based operating systems is advantageous. Knowledge of distributed computer networks is a plus. Strong relationship-building skills, particularly with key customers. Flexibility to work nights, weekends, and holidays as part of a rotating shift schedule. Critical thinking and problem-solving abilities are essential. Key Responsibilities Monitor the health and availability of primary SCADA and related systems on a daily basis. Provide front-line problem resolution and coordinate repairs with EMS Department staff and/or other personnel. Notify key customers about system outages or events that may impact other critical systems. Offer feedback to the Team Lead and Supervisor for continuous process improvement and to enhance customer satisfaction. Track and document all cases to completion in collaboration with EMS Department staff. Comply with electronic and physical access policies. Provide ongoing support for Business Continuity and Disaster Recovery systems. Additional Requirements Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct. Adhere to Separation Protocols as part of company policy. Must meet all requirements outlined by the Southern Company Insider Threat Program. Successful candidates will undergo enhanced screening, including background checks, drug screening, and psychological assessment. This position may require on-site presence at the control center during severe weather events, as part of essential personnel requirements. This position involves shift work, with rotating 8- or 12-hour shifts that may include day and night hours.