Electromagnetic Warfare Specialist - Technical Specialist
Information technology technician job in Kilgore, TX
Electromagnetic Warfare Specialist
You will immerse yourself in the forefront of technology, becoming an expert in identifying and controlling all ranges of the electromagnetic spectrum. Your proficiency will be harnessed to command the communication spectrum, ensuring secure team communication while thwarting malicious interference. Join us in this high-tech role where your skills will shape the future of communication technology.
Requirements:
Attend a 38-week paid training program to gain skills and certifications in communication operations, electromagnetic spectrum control systems, communication network operations, frequency functionality, energy functionality, and frequency manipulation.
Advanced certifications require additional full funded training programs.
Benefits:
Comprehensive Healthcare, Vision, and Dental plans.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans.
Pay and Promotion:
Entry pay and promotions vary based on education level and qualifications.
Hiring bonus opportunities available.
Specialty bonuses available depending on qualifications and position.
Guaranteed promotion opportunities.
Additional Career Opportunities:
Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Boeing, and COX Communications.
Similar Career Fields Include: Telecommunications, Spectrum Management Expert, Spectrum Manager.
About Our Organization:
The U.S. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Full and Part Time Positions.
IT Systems Support Specialist III
Information technology technician job in Kilgore, TX
Job Description
As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization.
YOU WILL BE ACCOUNTABLE FOR:
Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner.
Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals.
Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security.
Manage user accounts, security groups, and permissions, including onboarding and offboarding processes.
Administer domain policies and ensure compliance with IT security standards.
Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning.
Maintain detailed documentation of system configurations, procedures, and support tickets.
Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives.
Provide training and guidance to end users as needed.
Maintain parts inventory and log all service and repair activities.
May perform system setups and configurations for new hires and hardware replacements.
YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE:
Must be a U.S. citizenship
Must be able to our North Carolina and Dallas-area plants (approximately 20%)
Strong knowledge of Microsoft Active Directory and Windows Server environments.
Experience with Group Policy management, domain security practices, and user authentication protocols
Excellent troubleshooting skills and attention to detail.
Ability to work independently and manage multiple priorities in a fast-paced environment
Minimum of two years' experience in computer hardware and software support.
Must have thorough knowledge of Windows operating systems and Microsoft Office
Must have in-depth technical knowledge of hardware and software.
Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs
Experienced using a ticketing system to track issues
Excellent communication, organization, coordination, and troubleshooting abilities
Excellent communication and coordination skills
Strong problem-solving skills
Able to work without close supervision
Desired Qualifications:
Familiarity with Microsoft 365 administration and Exchange Online is a plus
Knowledge of PLM applications, like JD Edwards and Product Center
Experience troubleshooting LAN and WLAN.
Experience supporting and maintaining client/server applications
SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!
With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more.
CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.
WHAT WE OFFER:
Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.
We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more!
WHO WE ARE:
We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us.
CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
Computer Field Technician
Information technology technician job in Tyler, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Field Service Technician I
Information technology technician job in Tyler, TX
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Field Service Technician I is responsible for maintaining and repairing technology equipment and hardware, ATM's, and troubleshooting network and communications equipment for assigned branches.
Key Responsibilities:
* Troubleshoots hardware and software issues and repair technology equipment such as desktops, laptops and tablets, routers, Triton ATM's, and CCTV security cameras.
* Troubleshoots, maintains and repair HP LaserJet printers.
* Performs preventive maintenance on various technology equipment.
* Troubleshoots network outages and cabling issues.
* Trains end users on branch equipment functionality.
Competencies Required:
* Excellent customer service and problem-solving skills with the ability to work independently while supporting a team environment.
* Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.
* Strong technical troubleshooting and repair skills of Windows operating systems, networking, telecommunications, and banking technology equipment.
* Strong attention to detail, accuracy, and analytical skills.
* Proven ability to prioritize workload and multitask in a high-pressure environment.
* Flexibility to provide after hours and weekend support as needed.
Minimum Qualifications/Experience:
* 2 years of technology support experience or equivalent required.
* 3 years of computer troubleshooting and repair skills with broad knowledge of Microsoft Office, Windows operating systems, networking, AV and office technology equipment required.
* Operation of a company vehicle, clean driving record and valid driver's license required.
Formal Education & Certification:
* High School Diploma or equivalent required.
* Associate's degree preferred.
* Must be able to achieve relevant technical certifications for the organization's systems, applications and equipment, required.
Work Status:
* Full-Time.
Supervisory Responsibility:
* None.
Travel:
* Up to 90% regional travel expected.
Working Conditions:
* Conditions involve lifting of equipment weighing up to 50 pounds with frequent sitting, walking, reaching, bending and standing for brief periods primarily in an office environment with frequent travel or driving to various work sites or locations.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Now Hiring IT and Telecom Field Technicians
Information technology technician job in Longview, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Dynamic PC Support Techician
Information technology technician job in Tyler, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Technical Specialist
Information technology technician job in Van, TX
Requirements
Experience, Education, Skills and Knowledge:
5+ years experience in Service Department operations
Demonstrated outstanding customer service and communication skills
Proven experience solving problems effectively with best possible outcome for all involved
Experience using computer software such as Microsoft Office, Dealer Business System and internet based systems
Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
Experience working with customers
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends as needed
High School Diploma or equivalent experience
Entry Level Computer Technicians
Information technology technician job in Tyler, TX
SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position.
IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN
Working Place: Tyler, TX, United States Department : Unisys
Tech Donor Support
Information technology technician job in Tyler, TX
Responsibilities: - Responsible for preparing the donor, donor area and equipment for the pheresis process. - Prepares the autopheresis machine for the pheresis process. - Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit **************************** .
**About CSL Plasma**
CSL Plasma (*************************** operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring (********************* , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (********************* , headquartered in Melbourne, Australia, employs 32,000 people.
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL (**************************************************** .
**Do work that matters at CSL Plasma!**
R-263839
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. ************************************************
Junior Structural CAD Technician
Information technology technician job in Tyler, TX
Job Description
Are we the road to your future?
We are currently searching for an experienced Junior Structural CAD Technician to support our Southwest Region located in Texas.
To be considered for this position, applicants must have, at minimum, a degree in Computer Aided Drafting or similar field and 3 years of prior experience with structural drafting.
What you'll be doing:
Provide assistance to engineers using OpenBridge Designer to create bridge detail plans and perform minor design work on bridge projects
Contribute to project production sheets by adding dimensions and laying out plans, title and detail sheets on production sets of plans
Prepare minor mathematical calculations and quantity calculations for roadway/bridge projects
Work with engineers to develop 3D models using both Open Road Designer and Open Bridge Designer
Research applicable design codes and guidelines to ensure design compliance
Research design options and documents findings
Coordinates assignments with project team and supervisor
Perform quality control reviews of design plans and calculations
Perform other duties as assigned by supervisor
Be a team player and assist other groups as needed
What you need to have:
Associate degree from a technical or four-year school
3-10 years of prior experience with structural and/or roadway drafting
Degree in Computer Aided Drafting or similar field is preferred
Familiar with TxDOT Bridge Detailing Manual and TxDOT Bridge Standards
Experience in Open Road Designer is preferred
Experience in Autodesk Civil 3D is a plus
Excellent communication skills and ability to work within a team environment
Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines
If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role
Valid driver's license
A satisfactory motor vehicle report (MVR)
Why Volkert?
Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide.
Key Benefits:
Employee Stock Ownership Plan (ESOP)
Medical, Dental, & Vision
401(k) retirement savings plan + employer matching
Paid Time Off (PTO) and holidays
Employer-Paid Life/AD&D insurance
Employer-Paid short-term disability and long-term disability
Wellness incentives
Student Debt Retirement Match
Additional voluntary benefits
The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert.
“
For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference
.”
- Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer
EOE-Race/Sex/Vets/Disabled
Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
#LI-SD1
TX
Field Support Technician
Information technology technician job in Tyler, TX
Responsive recruiter Benefits:
Health insurance options
Free Life Insurance
Free Personal Tax Return
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.
What you'll do here:
Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
Other duties as assigned.
Skills you'll bring for success:
Driver's license preferred.
Good interpersonal and communication skills.
Basic knowledge of computer functions is preferred but not required.
Customer service experience.
Physical Demand and Work Effort:
Standing, walking, sitting.
Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
Must be able to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 - $17.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyIT Systems Support Specialist III
Information technology technician job in Kilgore, TX
As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization.
YOU WILL BE ACCOUNTABLE FOR:
* Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner.
* Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals.
* Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security.
* Manage user accounts, security groups, and permissions, including onboarding and offboarding processes.
* Administer domain policies and ensure compliance with IT security standards.
* Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning.
* Maintain detailed documentation of system configurations, procedures, and support tickets.
* Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives.
* Provide training and guidance to end users as needed.
* Maintain parts inventory and log all service and repair activities.
* May perform system setups and configurations for new hires and hardware replacements.
YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE:
* Must be a U.S. citizenship
* Must be able to our North Carolina and Dallas-area plants (approximately 20%)
* Strong knowledge of Microsoft Active Directory and Windows Server environments.
* Experience with Group Policy management, domain security practices, and user authentication protocols
* Excellent troubleshooting skills and attention to detail.
* Ability to work independently and manage multiple priorities in a fast-paced environment
* Minimum of two years' experience in computer hardware and software support.
* Must have thorough knowledge of Windows operating systems and Microsoft Office
* Must have in-depth technical knowledge of hardware and software.
* Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs
* Experienced using a ticketing system to track issues
* Excellent communication, organization, coordination, and troubleshooting abilities
* Excellent communication and coordination skills
* Strong problem-solving skills
* Able to work without close supervision
Desired Qualifications:
* Familiarity with Microsoft 365 administration and Exchange Online is a plus
* Knowledge of PLM applications, like JD Edwards and Product Center
* Experience troubleshooting LAN and WLAN.
* Experience supporting and maintaining client/server applications
SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!
With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more.
CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.
WHAT WE OFFER:
Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.
We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more!
WHO WE ARE:
We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us.
CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
Helper Coordinator
Information technology technician job in Longview, TX
In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.
Job Description
Shift Time: 3:00pm to 11:00pm
The Helper Coordinator is responsible for reviewing the daily helper needs provided by the operations and coordinate the daily staffing of helpers. The Coordinator is also responsible for reviewing helper hours for accurate recording of time and assignments. They will work closely with the operation, communicating helper performance and administration of uniforms and tracking helper performance.
Qualifications
Minimum Requirements:
Must have excellent organizational skills.
Ability to communicate effectively both written and oral.
Solid working knowledge of MS Office.
Ability to interact with people holding different positions as well as different responsibilities.
Additional Information
Client Support Associate
Information technology technician job in Tyler, TX
Responsive recruiter Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Signing bonus
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyPart Time Plasma Center Technician
Information technology technician job in Longview, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Longview
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Longview
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
Technology Support Technician
Information technology technician job in Longview, TX
Job Title: Technology Support Technician Reports to: Technology Director Dept./School: Technology/Central Administration Primary Purpose: Respond to requests for help involving software, computer hardware and peripherals. Perform installation and maintenance on computer equipment and software applications throughout
the district. Support technology use by providing training on hardware and software as required.
Qualifications:
Education/Certification:
Minimum - High school diploma or GED
Preferred - Associate or higher degree or equivalent work experience in related field.
Special Knowledge/Skills:
Broad Knowledge of computer hardware and software applications.
Knowledge of various operating systems.
Knowledge of software used in education industry, word processing, spreadsheet, database, etc.
Knowledge of computer workstation setup and installation.
Ability to detect and resolve technical or technology related problems.
Ability to provide one or one, or group training to support technology users.
Excellent organizational, communications, and interpersonal skills.
Experience:
One year work experience installing, maintaining, repairing and supporting computer hardware,
software and peripherals
Major Responsibilities and Duties:
Technical Support
1. Process and prioritize technology related work orders.
2. Evaluate costs and make recommendations on technology related repairs.
3. Arrange for contract repairs for work that cannot be performed by district staff.
4. Work cooperatively with end-users to detect and resolve hardware / software issues.
5. Communicate with software and hardware vendors to resolve end-user problems.
6. Communicate with Network Administrator to detect and resolve end-user problems with internally
developed applications and database management.
Installation
7. Install and upgrade computers and peripherals throughout the district.
8. Relocate computer hardware, peripherals, and equipment as needed.
9. Install and configure software as needed.
10. Assist with the installation, maintenance, troubleshooting, and repair of network equipment.
Equipment Repair and Maintenance
11. Diagnose and repair equipment, including computers and peripherals.
12. Perform preventive maintenance on equipment, including computers and peripherals.
13. Maintain accurate updated records of work performed, materials used and time required to perform
repairs and maintenance.
Safety
14. Operate tools and equipment according to prescribed safety procedures.
15. Follow established safety procedures and techniques to perform job duties, including lifting, climbing
and carrying.
16. Correct unsafe conditions in the work area and report any conditions that are not correctable to the
supervisor immediately.
Other
17. Respond to after-hours emergencies as needed.
18. Comply with policies established by federal and state law, State Board of Education rule, and local
board policy.
19. Other duties as assigned.
Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations. Personal computers and
peripherals.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test
equipment; frequent districtwide travel. Prolonged use of computer and telephone, repetitive hand
motions. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an
exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Signal Operations Support Specialist - IT Specialist
Information technology technician job in Kilgore, TX
Signal Operations Support Specialist
We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations.
Requirements:
Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance.
Advanced certifications require additional full funded training programs.
Benefits:
Comprehensive Healthcare, Vision, and Dental plans.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans.
Pay and Promotion:
Entry pay and promotions vary based on education level and qualifications.
Hiring bonus opportunities available.
Specialty bonuses available depending on qualifications and position.
Guaranteed promotion opportunities.
Additional Career Opportunities:
Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications.
Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst.
About Our Organization:
The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be.
Now Hiring Full and Part Time Positions.
***Click apply for an Interview***
IT Systems Support Specialist III
Information technology technician job in Kilgore, TX
As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization.
YOU WILL BE ACCOUNTABLE FOR:
Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner.
Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals.
Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security.
Manage user accounts, security groups, and permissions, including onboarding and offboarding processes.
Administer domain policies and ensure compliance with IT security standards.
Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning.
Maintain detailed documentation of system configurations, procedures, and support tickets.
Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives.
Provide training and guidance to end users as needed.
Maintain parts inventory and log all service and repair activities.
May perform system setups and configurations for new hires and hardware replacements.
YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE:
Must be a U.S. citizenship
Must be able to our North Carolina and Dallas-area plants (approximately 20%)
Strong knowledge of Microsoft Active Directory and Windows Server environments.
Experience with Group Policy management, domain security practices, and user authentication protocols
Excellent troubleshooting skills and attention to detail.
Ability to work independently and manage multiple priorities in a fast-paced environment
Minimum of two years' experience in computer hardware and software support.
Must have thorough knowledge of Windows operating systems and Microsoft Office
Must have in-depth technical knowledge of hardware and software.
Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs
Experienced using a ticketing system to track issues
Excellent communication, organization, coordination, and troubleshooting abilities
Excellent communication and coordination skills
Strong problem-solving skills
Able to work without close supervision
Desired Qualifications:
Familiarity with Microsoft 365 administration and Exchange Online is a plus
Knowledge of PLM applications, like JD Edwards and Product Center
Experience troubleshooting LAN and WLAN.
Experience supporting and maintaining client/server applications
SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!
With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more.
CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.
WHAT WE OFFER:
Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.
We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more!
WHO WE ARE:
We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us.
CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
Dynamic PC Support Techician
Information technology technician job in Longview, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Field Support Technician
Information technology technician job in Longview, TX
Responsive recruiter Benefits:
Health insurance options
Free Life Insurance
Free Personal Tax Return
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.
What you'll do here:
Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
Other duties as assigned.
Skills you'll bring for success:
Driver's license preferred.
Good interpersonal and communication skills.
Basic knowledge of computer functions is preferred but not required.
Customer service experience.
Physical Demand and Work Effort:
Standing, walking, sitting.
Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
Must be able to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 - $17.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-Apply