Information technology technician jobs in Upland, CA - 1,961 jobs

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

Technician who is experienced and comfortable using hand tools and power tools to assemble delicate electronics assemblies (PCBs, small-gauge wiring). To accomplish this work, you have some familiarity and experience with a broad range of tools and skills, and are motivated to utilize and improve those skills to produce a high quality output. You keep your work space and materials tidy and well-organized, and keep good records of your work products, which helps you be efficient. You recognize that a job well done the first time is always more efficient in the long run. Skills Electronics, Assembly, Soldering, Pcb, Hardware, Troubleshooting, Test equipment, Wiring Top Skills Details Electronics,Assembly,Soldering,Pcb Additional Skills & Qualifications - Soldering for assembly and repair - wires, through-hole and surface mount components - Mechanical assembly with hand and power tools - drilling, tapping, deburring, filing, sanding - Cable assembly - stripping, crimping, testing, strain relieving - Good ESD practices - assembling sensitive electronic components together into a system Job Type & Location This is a Permanent position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $60000.00 - $100000.00/yr. The company provides Medical dental vision The company has unlimited PTO Workplace Type This is a hybrid position in Los Angeles,CA. Application Deadline This position is anticipated to close on Jan 19, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

IT Training Specialist Employment Type: Contract (6 months with potential extension) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Compensation: $45-50/hour Position Summary The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats. Key Responsibilities Deliver training using a variety of instructional techniques and formats, including role playing, team exercises, group discussions, videos, and lectures Schedule training sessions based on classroom availability, equipment, and instructor resources Develop and maintain self-paced learning options using video, audio, and computer-based learning tools Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids Design and deliver classroom-style training programs for new applications and hardware Monitor, evaluate, and document training activities and program effectiveness Review and assess training materials developed by departmental instructors Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users Plan, organize, and conduct orientation and ongoing training for employees on IT applications Stay current on technology developments and training best practices through continued learning and research Minimum Education Bachelor's degree in a related field required Minimum Experience & Qualifications Minimum 3 years of proven IT training experience, preferably in a healthcare environment Competency in both Ambulatory and Inpatient Cerner clinical applications Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred Ability to understand and explain business and clinical application workflows Experience writing eLearning scripts preferred Hands-on experience developing a variety of training materials, including: Participant guides Job aids Quick reference guides Short video tutorials Experience utilizing Snagit or similar screen capture tools Experience working in large, dynamic project environments preferred Proven track record of professionalism and excellence

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description Argo Group, a leading international specialty insurer, is expanding its Excess Casualty underwriting team and seeking an Underwriting Technical Specialist who is eager to build a meaningful career in specialty insurance. This underwriting-focused role supports production, marketing, and portfolio management within the excess casualty line of business. The position offers flexibility in level; based on experience, with opportunities for professional growth. The Underwriter will work onsite (five days per week) at one of our office locations, with a preference for candidates based in Los Angeles, Omaha, and Houston. Key Responsibilities Underwrite and analyze new and renewal business within the excess casualty line, supporting production goals while maintaining underwriting discipline and profitability. Contribute to portfolio management by supporting GWP growth and achieving loss ratio and combined ratio objectives for assigned books, regions, or niches. Execute marketing initiatives and maintain consistent, high-quality communication with brokers regarding products, appetite, and underwriting decisions. Develop, strengthen, and expand broker relationships to drive new business opportunities in targeted territories. Participate in broker and client meetings and stay informed on market conditions, economic trends, and legal developments impacting underwriting decisions. Collaborate with internal teams and participate in special projects to support cross-functional initiatives, operational excellence, and business growth. Qualifications & Skills Bachelor's degree or equivalent combination of education and experience, with underwriting experience in excess, umbrella, or primary casualty insurance. Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities and meet tight deadlines in a fast-paced environment. Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint; experience with ImageRight or similar systems is a plus. Customer-focused mindset with the ability to build and maintain effective broker and internal relationships. Willingness to learn, work hard, and grow within a defined career path, with flexibility to travel as business needs require. The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. New York and California pay range: $148,000 - 204,000 PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at . Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

Bachelor's Degree Ambulatory and Inpatient Cerner clinical bundle of applications Experience developing training materials (guides, job aids, quick reference guides, short video tutorials) Experience utilizing SnagIt Training business applications like ServiceNow, Kronos, Lawson eLearning scripts a plus

About the opportunity The Temporary Technology Support Specialist is part of a team responsible for helping our 1,800+ employee owners be productive and thrive with our Technology tools, ranging from laptops to Zoom Rooms, Office 365 to Wi-Fi. This includes intake, triage, troubleshooting, resolving, and documenting of reported issues, and leveraging appropriate Technology resources as needed. The Technology Support Specialist will primarily focus on issues escalated from triage but occasionally will need to take initial telephone, email, support portal tickets for service and incidents. Desirable characteristics will include being naturally and innately curious, as well as a lifelong learner. This is a temporary role based in our Pasadena, CA office. Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants. What you will accomplish Takes responsibility for solving internal employee technology service tickets. Records issues accurately and timely in the ticketing system. Escalates severe and/or complex issues to appropriate Technology team members when needed. Follows up on incidents and requests to verify resolution and satisfaction. Troubleshoots incidents and problems for root cause and remediation, resolving those issues directly without escalation as often as possible. Uses internal knowledge-base and other external resources to troubleshoot efficiently and effectively. Assists with network and server administration under the direction of the Infrastructure team. Assists management in identifying, analyzing, and reporting on trends and in suggesting solutions to avoid or mitigate them. Add/Edit/Remove users in Active Directory and other systems as needed. Establishes relationships with sub-regional SWCA business leaders to be a point of contact for questions, receive ideas, and help identify Technology solutions. Conducts quarterly training sessions with local and sub-regional staff on use of Technology tools and systems to improve productivity. Other duties as assigned. Experience and qualifications for success Associate's Degree (A.A) or equivalent from two-year college or technical school, and 4+ years' related experience and/or training; or equivalent combination of education and experience. Certifications including A+, Network+, MSCE or similar strongly preferred. Demonstrated experience working in a customer-facing role required. SWCA Environmental Consultants is a growing employee-owned firm, providing a full-spectrum of environmental services. Our Vision (the North Star) is to make SWCA the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership. We live our core values: we collaborate as #OneSWCA; we are #AlwaysLearning, we #NeverSettle, and we #GiveBack. SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among Engineering News-Record's Top 200 Environmental Firms. If you need assistance accessing SWCA's website, completing the online application, or require accommodations at any point during the hiring process due to a disability, please contact us at or call . We're committed to providing an inclusive and supportive experience for all candidates. This contact information is specifically for accommodation requests; other inquiries will not receive a response. SWCA is committed to salary equity and salary transparency for all its employees. In alignment with this commitment, SWCA posts good faith pay ranges on all its advertised job postings to promote pay equity and transparency. An employee in this Pasadena based position can expect a pay rate of $30/hr. - $40/hr . Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law. Regular-status employees are also eligible for performance bonuses. EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply. At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA's continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.

ID 2025-18040 We are seeking a detail-oriented and highly organized Project Management Technician. This role is responsible for ensuring accuracy in mapping, documenting, inspecting, and organizing customer-provided materials and test specimens. The ideal candidate has a background in quality inspection and takes pride in precision, organization, and managing multiple competing priorities. Salary: $22 - $28/hour DOE Responsibilities Specimen Mapping & Documentation * Accurately map, document, label, and mark customer-provided test specimens using data sheets and procedural documentation * Interpret handwritten labels and documentation to properly categorize specimens Inspection & Measurement * Perform dimensional inspections to verify machine shop work complies with drawings and specifications * Measure test specimens pre- and post-machining for quality assurance * Document inspection results in accordance with customer and internal requirements Material Control & Tracking * Count, track, and organize between 100 and 7,000 test specimens per job * Verify job completion and ensure full specimen accountability * Maintain meticulous records to support quality, compliance, and project tracking Skills / Qualifications * Associate degree required, bachelor's degree in an Engineering field preferred * Prior experience with hands on quality assurance or in a similar quality-focused role * Strong attention to detail with an ability to manage high volumes of specimens accurately * Excellent organizational skills and ability to work with competing priorities * Ability to read and interpret technical drawings and documentation * Excellent communication skills * Strong problem-solving skills and ability to work independently and collaboratively. * Familiarity with measurement tools and inspection techniques is a plus. * Experience in aerospace, manufacturing, or regulated environments preferred * Ability to stand, handle materials, and work in shop/test environments Work Environment: * Work is performed in a manufacturing, laboratory, and machine shop environment supporting aerospace testing and processing activities. * The role involves frequent handling of customer-provided materials and test specimens, requiring attention to cleanliness, labeling, and traceability. * Employees may be exposed to machine shop noise, moving equipment, and manufacturing materials; appropriate personal protective equipment (PPE) is required and provided. * The position requires standing, walking, and sitting for extended periods, as well as manual handling of test specimens, including lifting and moving materials within established safety guidelines. * Work may involve close visual inspection, precise measurements, and fine motor skills to ensure accuracy and compliance with specifications. * The environment is detail-driven and deadline-focused, requiring the ability to manage high specimen volumes while maintaining accuracy and organization. * Collaboration with engineering, quality, and machine shop personnel is frequent, with an emphasis on clear communication and adherence to documented procedures Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) "If you need an accommodation filling out an application, or applying to a job, please email "

Apply Description **Shift will be Monday - Friday 9:30am-3:30pm (Occasional Weekends) The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents. POSITION WITHIN THE ORGANIZATION 1. Reports to Sr. Manager of Pre-Analytical Laboratory 2. Cooperates with all departments across the organization 3. Participates in: Department meetings (local) Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES o Receives and sorts specimens for testing o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved o Reports problem holds and provides resolution timely o Accessions all cases received for testing, including data entry of all pertinent information into LIS o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments o Assembles case paperwork and files, including pre-analytic documentation and labels o Performs entry of add-on testing o Uses company platforms to effectively communicate with internal staff o Remains informed of all procedure changes pertaining to sample processing o Performs quality assurance checks of samples o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems o Identify and report any quality or compliance concerns and take immediate corrective action as required o Follow Department's procedures including specimen routing and handling. o Maintains or assists in maintaining inventory of the department o Files and archives patient folders o May coordinate remote storage and retrieval for site as needed o May assist with coordinating waste pickups and maintains documentation o Receives incoming supplies; store and inventory o Returns slides and blocks to clients o May assist with scheduling equipment preventative maintenance with vendors o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed o Assists management and technical staff with administrative duties as needed o Performs PDE (Pathology Data Entry) and Pathology Interpretation The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. KEY CONTACTS Internal o Global Customer Success Team o Laboratory Department External o n/a EDUCATION AND EXPERIENCE REQUIREMENTS EDUCATION o High School Diploma or equivalent EXPERIENCE o One (1) to three (3) years of relevant experience preferred KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months o Works productively and efficiently to achieve company and departmental goals o Communicates effectively with all levels of staff o Adheres to Agendia core values, safety and compliance policies and procedures o Accurately follows department SOPs for specimen handling and processing BEHAVIORAL COMPETENCIES/DESIRED SKILLS o Proficient with MS Office programs o Ability to communicate effectively o Strong organizational skills and attention to detail o Ability to work independently o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual * PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/ * Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program. WORKING ENVIRONMENT o General laboratory environment ENVIRONMENT/SAFETY/WORK CONDITIONS o Vision to read written and published quality documents and to observe operations o Regularly walks, sits, and stands o Regularly works on a computer for approximately 6-8 hours per day o Frequently lifts, pushes/pulls, and carries up to 20 pounds o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment o Must be able to read and understand scientific and complex directions TRAVEL o Requires no travel OTHER DUTIES o Other duties as required Salary Description $25.00-$30.00 per hour

Job Description The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Global Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for working in the Global Technology Support Center (GTSC), which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Global Services office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The working hours for this position will be Wednesday - Saturday, 5:00 am - 3:00 pm. Responsibilities & Qualifications Other key responsibilities include: Providing first and second line support to Latham employees using various firm applications and systems, including Windows 10, Office 365, iManage, Litera Change Pro, Intapp Time (DTE), and Adobe Acrobat Logging and tracking all support requests in our Service Management Toolset (ServiceNow) Providing Incident Response Management for major incidents experienced across the firm Providing remote access support, including wireless connectivity, VPN, and VDI Services Supporting mobile collaboration using BlackBerry Work apps Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate proficiency in MS Word, including the ability to use styles, automatic paragraph numbering, section breaks, table of contents, footnotes, headers and footers, tables, columns, mail merge, and cross-referencing Display proficiency in MS Excel, including the ability to create and edit spreadsheets, create and edit formulas, and data manipulation (sorting, filtering, subtotals, cell concatenation, formatting spreadsheets, and formatting for printer) Exhibit proficiency in MS PowerPoint, including the ability to create master slides, format slides, apply animation and special effects, various ways to print slides, and how to insert objects, pictures, and files And have: A high school diploma or an equivalent, preferably a Bachelor's degree or an equivalent in Computer Science or Information Systems Microsoft certifications (Microsoft Office Master), preferably ITIL v4 FoundationA certification, preferably A minimum of two (2) years of experience working within a technical support function Experience working within the ITIL v3 or v4 Framework in a previous role, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-EH1 Pay Range USD $80,000.00 - USD $100,000.00 /Yr.

" The IT Analyst at LERETA plays a vital role in supporting the company's property tax management systems, focusing on reporting, financial IT solutions, and executive-level administrative support. The position combines technical analysis with financial insights, system troubleshooting, and administrative functions to ensure smooth operations across the organization. Key Responsibilities: Reporting & Analysis: * Deliver regular financial and operational reports on property tax management systems, providing key insights for business stakeholders. * Analyze and interpret data from IT systems to generate actionable reports that align with business goals and objectives. * Assist in the creation and management of custom dashboards and performance metrics to help executives track system efficiency and performance. IT Finance Support: * Assist with budgeting and cost optimization strategies for IT infrastructure and software tools. * Provide financial and system-related insights that help streamline the company's IT operational expenses related to property tax management platforms. * Support financial audits by ensuring that all systems and data are accurately reflected in financial reports and comply with internal controls. Executive Technology Strategy & Business Alignment: * Support leadership with the planning and execution of IT-driven projects, ensuring all technological solutions align with business goals and enhance overall operational efficiency. * Maintain detailed documentation of IT processes, workflows, and system configurations, ensuring clarity and ease of reference for both internal teams and executives. * Organize and facilitate communications between IT, finance, and other business departments to ensure smooth project execution and resolution of cross-departmental issues. Security & Compliance: * Ensure the company's IT systems comply with relevant security protocols, industry standards, and financial regulations. * Assist with cybersecurity efforts to safeguard sensitive financial and property tax data. * Participate in regular system audits and ensure all financial data is secure and compliant with internal policies. Project Assistance: * Assist in the planning and execution of cross-functional IT and financial projects, ensuring that technology solutions meet the needs of the business. * Provide administrative support for project teams, including scheduling, documentation, and reporting. * Ensure that project timelines and budgets are adhered to, particularly for those that impact the financial or operational systems. Requirements and Education: Education: * Bachelor's degree in information technology, Finance, Business Administration, or related field (or equivalent work experience). Experience: * Previous experience in IT analysis, finance reporting, or executive administration, preferably in a technology-driven environment (experience with property tax management or financial services is a plus). * Experience working with financial systems, cloud-based solutions, and databases. * Previous exposure to cross-functional project management or executive-level support is highly desirable. Technical Skills: * Strong understanding of IT security principles, especially as they relate to financial data protection. * Experience with ERP systems or property tax management platforms is beneficial. Communication Skills: * Strong verbal and written communication skills, with the ability to translate technical information into business-friendly language for non-technical stakeholders. * Strong interpersonal skills and the ability to work with cross-functional teams, including finance, IT, and executive leadership. Problem-Solving: * Excellent problem-solving skills, with a strong attention to detail and the ability to troubleshoot both technical and financial issues. * Ability to prioritize and manage multiple tasks and projects effectively. Salary range: $58,584 - $86,791 "

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Functions Maintain IT Support Department's Tactical goals Assists team with execute projects based on priorities, goals, and objectives Support IT Support Supervisor in executing day to day responsibilities. Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends) Maintain the highest level of customer service for our end users (technical & soft skills). Lead departmental projects, contributing where needed for successful completion. Escalate issues to appropriate IT Teams as needed Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed Travel to remote plants as needed at the direction of IT Support Management team. Document all incoming issues and escalate to the appropriate Support teams Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience in Position 2 Years - Niagara IT Systems Experience or equivalent *experience may include a combination of work experience and education List if any travel is required using percentage of time: 25% - on average travels 1 week out of the month Preferred Qualifications: 6 Years- Experience in Field or similar manufacturing environment 6 Years - Experience working in Position 4 Years - Niagara IT Systems Experience *experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Additionally, IT Technician III is expected to demonstrate: Outstanding Customer/Client Focus. Strong technical skillset with ability to diagnose complex, multi-faceted system issues. Strong knowledge of and experience with Microsoft Office software. Good written and verbal communication skills. Strong hands on technology background on both hardware and software platforms. Ability to adapt to change including advances in technology Provide technical guidance to Level I/II technicians Teamwork Orientated. Education Minimum Required: High School Diploma Preferred: Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: Required: A+ CompTIA or equivalent Preferred: MTA/MSCE, Network + Foreign Language Required: None Required Preferred: Elementary Proficiency, Spanish Typical Compensation Range Pay Rate Type: Hourly$33.24 - $48.20 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large. Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court - connect with us today. ABOUT THE POSITION As a Technology Support Specialist, you'll be the first line of support connecting Court Technology Services (CTS) with staff and the public, ensuring smooth and reliable access to essential tools. You'll troubleshoot everyday technical issues, configure and deploy hardware and software, and provide hands-on training that empowers users to work confidently with technology. This role is all about problem-solving-diagnosing issues, documenting solutions, and escalating complex matters to senior specialists when needed. You'll also contribute to technology projects, collaborate with vendors, and help maintain knowledgebase resources that make support faster and smarter across the Court. With opportunities to research, test, and evaluate new tools, you'll play a key role in keeping systems efficient and secure. If you're eager to grow your IT career in a dynamic environment where your work directly impacts daily operations, this entry-level position is the perfect gateway into the Court's technology support series. For a detailed , click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Key responsibilities: * Incident Management & Service Requests: Diagnose and resolve routine hardware, software, and connectivity issues, while logging, tracking, and escalating service tickets to ensure timely resolution and consistent support. * Technology Configuration & Deployment: Install, configure, and maintain workstation computers, peripherals, and business productivity applications, and assist with testing and deploying new tools to support Court operations. * Documentation & Knowledgebase Development: Record troubleshooting steps and resolutions in ticketing systems and create knowledgebase articles to provide accurate records and self-service resources for staff. * Customer Communication & Collaboration: Explain technology policies and procedures clearly to staff and public users, and collaborate with CTS team members and vendors to deliver reliable, high-quality service. * Research & Evaluation: Conduct basic research and analysis of hardware, software, and related equipment to recommend improvements and support operational efficiency. THIS IS A TELEWORK ELIGIBLE OPPORTUNITY This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court. SELECTION REQUIREMENTS To qualify, you must meet one of the following options at the time of application: * OPTION I: High School diploma or G.E.D. equivalency -AND- 1+ years' experience in information technology support, including hardware and software. * OPTION II: Associate's degree or higher* in information technology, computer science, management information systems, or related field. * To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page. Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit. DESIRABLE QUALIFICATIONS The ideal applicant will meet the following preferred criteria: * Possession of CompTIA A+, Network+, or Microsoft Certified Professional credentials demonstrating validated technical expertise. * Proven ability to resolve complex hardware/software issues beyond routine support, including root-cause analysis. * Hands-on experience supporting enterprise applications (e.g., case management systems, ERP, or large public agency platforms). * Documented history of delivering high-quality technical support with strong communication and diplomacy skills. * Experience creating self-service documentation, FAQs, or training materials that improve organizational efficiency. * Familiarity with IT asset tracking systems and software licensing compliance practices. * Experience collaborating on small-scale technology projects, including deployments, upgrades, or vendor integrations. * Understanding of cybersecurity best practices and ability to apply security standards in daily support tasks. * Ability to troubleshoot across multiple operating systems (Windows, mac OS, iOS, Android) and diverse hardware environments. * Proficiency in a second language to assist diverse staff and public users more effectively. APPLICANT SUPPORT & INFORMATION Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE. Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE. WHAT TO EXPECT AFTER APPLYING This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below: EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment measuring ability to make quick decisions, maintaining good working relationships, analyze information, critically evaluate information, learn quickly, generate new ideas, use time efficiently, work to high quality standards, adapt to change, and strive to achieve. ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list. Questions regarding this posting may be e-mailed to *******************. Follow us on social media! X | Instagram | Threads | YouTube | Facebook | LinkedIn Los Angeles Superior Court is an equal opportunity employer.

The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services. Key Responsibilities: Offer technical support via email, phone, and on-site visits as needed. Assist customers and sales teams with product specifications, usage, and troubleshooting. Review blueprints and technical documents to support product trials and machining recommendations. Develop cost estimates and evaluate potential production improvements through product usage. Propose equipment, process, or material modifications to enhance efficiency and reduce costs. Conduct technical training for clients and internal teams. Monitor industry trends and competitor activities. Prepare technical reports and maintain accurate documentation. Qualifications: Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support). Bilingual in Korean and English. Strong analytical, problem-solving, and customer service skills. Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred). Work Environment & Physical Demands: Ability to travel for on-site support as needed. Occasional exposure to industrial environments with moderate noise levels. Requires standing, walking, and using hands for technical tasks. Reasonable accommodations can be provided for individuals with disabilities.

Job DescriptionSalary: About Us Fortech Solutions Inc. is a leader in the audio-visual industry, providing high-quality residential, private commercial, and public automation services. With 19 years of experience and a commitment to innovation, we are expanding our services to include robust IT and IS support for our valued clients. Position Overview We are seeking a highly skilled and motivated IT/IS Technician to join our team. In this role, you will provide exceptional IT and IS services to clients, address technical concerns, troubleshoot issues, and actively monitor systems to ensure peak performance. If you have a passion for technology, problem-solving, and delivering excellent customer service, we want to hear from you. Key Responsibilities Client Support - Provide on-site and remote IT/IS support to clients. - Respond promptly to technical concerns and inquiries. - Train clients on system functionality and usage. Troubleshooting and Maintenance - Diagnose and resolve hardware, software, and network issues. - Perform regular system maintenance and updates. - Collaborate with AV technicians to ensure seamless system integration. System Monitoring - Actively monitor client systems for performance and security. - Implement and manage IT/IS solutions, including firewalls, VPNs, and backup systems. - Maintain comprehensive documentation of systems, processes, and changes. Project Support - Assist in the setup and configuration of IT infrastructure for AV projects. - Work with the team to design, implement, and optimize IT solutions. Qualifications Education & Experience - Associate's or Bachelors degree in IT, Computer Science, or a related field. - Minimum 2 years of experience in IT support or a related role, preferably in the AV or tech industry. Technical Skills - Proficiency with Windows, Mac OS, and Linux operating systems. - Strong understanding of networking concepts (TCP/IP, DNS, DHCP). - Experience with firewalls, routers, and managed switches. - Familiarity with IT monitoring tools and platforms. - Knowledge of AV systems and automation (preferred but not required). Soft Skills - Excellent communication and customer service skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and as part of a team. What We Offer - Competitive salary based on experience. - Opportunities for professional development and growth. - A dynamic and collaborative work environment. How to Apply Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to *********************** Fortech Solutions Inc. is an equal opportunity employer. Join Our Team Ready to join a team that combines cutting-edge technology with world-class service? Apply today and become part of the Fortech Solutions Inc. family!