Salesforce Agentforce Architect
Infosys job in Richardson, TX
Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals.
Key Responsibilities :
• Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.
• Translate complex business requirements into scalable, secure, and maintainable technical solutions.
• Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management.
• Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.).
• Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards.
• Conduct architecture reviews and ensure alignment with enterprise architecture.
• Support pre-sales and proposal efforts with solution design and technical estimations.
• Collaborate with stakeholders to ensure roadmap alignment and value realization.
Required Skills
• 8+ years of Salesforce experience, with at least 3+ years as a Technical Architect.
• Proven experience with Service Cloud and Agentforce / Agent Workspace.
• Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.
• Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.
• Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).
• Familiarity with Salesforce Data Model, Security, and Sharing rules.
• Excellent communication, presentation, and stakeholder management skills.
• Salesforce Application Architect or System Architect certification required; CTA is a strong plus.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
• Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification.
• Background in Contact Center Technology (CTI) and voice platform integrations.
• Agile project experience and familiarity with DevOps tools like Copado or Gearset.
• Experience working in regulated environments (e.g., healthcare, financial services) is a plus.
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Application Architect / System Architect
• Salesforce Certified Technical Architect (CTA)
• Salesforce Certified Omni Studio Developer / Consultant
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Principal SAP CPQ Consultant
Infosys job in Richardson, TX
Infosys is seeking a Principal SAP CPQ Consultant
As a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Location for this position is Richardson, TX. This position may require travel to project / client locations.
Preferred Qualifications
At least 11 years of experience with Information Technology
At least 7 years of hands-on experience with SAP CPQ (CallidusCloud)
Lead end-to-end SAP CPQ implementations, including requirement gathering, solution design, configuration, and deployment.
Develop and maintain custom scripts using IronPython and SQL to enhance CPQ functionality.
Configure pricing rules, product catalogs, quote templates, and approval workflows.
Integrate SAP CPQ with SAP ECC/S4, VC/AVC, CRM, and other third-party systems via middleware and via APIs
Collaborate with business stakeholders to optimize quote-to-cash processes.
Troubleshoot and resolve technical issues, ensuring high system performance and reliability.
Provide training, documentation, and post-go-live support to end users and administrators.
Proficiency in IronPython, and SQL.
Strong understanding of CPQ data models, pricing logic/cart calculations, product configuration, document template, workflow approval and notifications, and user management
Experience with SAP integrations (ERP, S/4HANA, CRM) and System Integration Testing (SIT)
Familiarity with SAP Best Practices and Agile/Scrum methodologies.
Excellent problem-solving, communication, and client-facing skills.
SAP CPQ Certifications
Development experience with UI5 Framework, HTML, CSS, JavaScript
Integration experience with Salesforce CRM, Dynamics 365 sales, SAP C4C
This job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email or face to face.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EEO/About Us :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
AZURE API Management Developer
Infosys job in Richardson, TX
Infosys is seeking a Senior Azure APIM developer
As a Senior Azure APIM developer, you will be primarily responsible for developing APIM processes in the scrum team. You will be responsible for deliverables in the scrum team and will be also contributing to building the reusable components on APIM Gateway technologies. You will work closely with the technical lead in reviews and technical issue resolution along with the scrum master to ensure timely deliverables of assigned work, interfaces, processes etc.
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of relevant Information Technology experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Location for this position is Hartford, CT, Indianapolis, IN, Raleigh, NC, Richardson, TX, or Tempe, AZ. This position requires relocation and/or travel to client/project location.
Preferred Qualifications:
Design, develop, and maintain APIs using APIM Gateway platforms (Azure APIM, Apigee, etc.).
Configure and manage APIM administrative tasks including policies, access control, analytics, and runtime management.
Implement Git-based version control and CI/CD pipelines for API lifecycle management.
Conduct API testing using tools such as Postman, SoapUI, and ensure adherence to best practices.
Develop and maintain RESTful and SOAP-based services, including integration with internal/external systems via APIs and file transfers.
Ensure secure API interactions using protocols such as OAuth2, JWT, TLS, and tools like Okta..
Monitor, troubleshoot, and support existing integrations and APIM platform performance.
hands-on experience in API development and APIM gateway configuration.
Strong proficiency in APIM Gateway, API Manager, and Runtime Manager.
Expertise in Git version control and release management.
Experience with SQL Server - complex queries, stored procedures, performance tuning.
Familiarity with REST, SOAP, XML, JSON, and flat file formats (CSV, fixed-width).
Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
Strong understanding of application security and secure API interactions.
Experience with Agile methodologies (Scrum) and tools like JIRA. .
Exposure to enterprise architecture and design principles.
APIM platform certifications (e.g., Azure APIM, Apigee Certified Professional) will be good to have.
Manage and support integrations with healthcare platforms (e.g., HIE, HL7, FHIR, SuccessFactors) will be good to have
Ensure compliance with healthcare standards such as HIPAA and HITECH will be good to have.
In-depth knowledge of HL7 v2/v3, FHIR, and healthcare interoperability will be good to have.
Senior Product Designer
Plano, TX job
At Tech Mahindra
(
Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
We are seeking a Senior Product Designer to lead end-to-end design for high-impact experiences as part of a multi-year digital transformation program in an enterprise setting. In this role, you will combine strategic thinking, interaction design, visual design, and user research to create intuitive, delightful, and scalable solutions. You'll collaborate closely with Product, Engineering, and cross-functional partners to shape the vision, define best-in-class design practices, and drive exceptional outcomes for end users. The Senior Product Designer would lead a globally distributed design team.
Product & UX Strategy
Lead user-centered design processes from discovery to delivery.
Translate business goals, user needs, and technical constraints into clear design strategies.
Partner with Product and Engineering to define product vision, requirements, and success metrics.
Advocate for design excellence and elevate the overall product experience.
Execution & Craft
Design user flows, wireframes, prototypes, and high-fidelity UI for web and/or mobile.
Deliver polished, production-ready design assets and clear documentation.
Conduct and synthesize user research, usability testing, and data insights to inform decision-making.
Maintain and contribute to the design system, ensuring consistency across the product.
Plan work across team onsite and in different time zones, while maintaining quality standards.
Leverage AI and automation tools in production work.
Collaboration & Leadership
Facilitate workshops, design critiques, and cross-functional alignment sessions.
Mentor designers and provide constructive feedback to elevate the team's craft.
Champion user advocacy across the organization with focus on timely delivery.
Collaborate with engineers throughout development to ensure high-quality implementation.
Qualifications
10+ years of product design experience (or equivalent) designing for web, mobile, or complex software products.
Strong portfolio demonstrating end-to-end product design work, highlighting both process and outcomes.
Deep expertise in interaction design, visual design, UX research, and prototyping tools (Figma).
Ability to think strategically while also sweating the details.
Excellent communication, storytelling, and stakeholder-management skills.
Experience working in agile or fast-paced product environments.
Conforms to accessibility standards, and usability best practices to produce inclusive design.
Comfort with analytics tools and data-informed design decision-making.
Bachelor's degree in a related field. Master's degree preferred.
The pay range for this role is $120,000- $150,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_******************************
Senior Program Manager - Cloud Transformation
Plano, TX job
At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
We are seeking a highly skilled and experienced Senior Program Manager to lead and manage complex, large-scale, multi-year digital transformation program in an enterprise setting spanning multiple business units, technologies and stakeholders.
This role is responsible for driving strategic alignment, orchestrating complex initiatives, ensuring disciplined execution, and delivering measurable business value through modernization, process redesign, and technology enablement.
Requirements:
Program Leadership & Strategy
Define the program vision, roadmap, and success metrics that align with enterprise strategic objectives.
Partner with C-suite and senior leadership to ensure clear sponsorship, funding, and governance.
Translate business goals into actionable plans covering people, processes, data, and technology.
Program Planning & Execution
Lead planning and delivery of multi-workstream initiatives including platform modernization, cloud migration, process digitization, data transformation, and change management.
Establish and manage program structures: governance boards, steering committees, PMO processes, risk management, and reporting frameworks.
Ensure end-to-end coordination across product, engineering, operations, data, security, and external vendors.
Stakeholder & Communication Management
Serve as the primary point of accountability for executive sponsors, business stakeholders, and cross-functional teams.
Provide transparent, data-driven updates on progress, risks, financials, and dependencies.
Facilitate decision-making and remove roadblocks across organizational boundaries.
Risk, Dependency & Financial Management
Identify, assess, and manage program risks, issues, and interdependencies across workstreams.
Oversee forecasting, budgeting, resource management, and vendor performance.
Ensure adherence to regulatory, security, and compliance requirements.
Change Management & Adoption
Partner with business units to drive organizational readiness, training, and change-impact assessments.
Promote adoption of new digital capabilities, processes, and ways of working.
Measure outcomes and track business benefits realization.
Mandatory Skills:
Proven success delivering large digital, cloud, or technology modernization programs.
Strong understanding of agile delivery, modern engineering practices, and digital operating models.
Demonstrated ability to influence senior executives and align diverse teams toward shared goals.
Exceptional communication, negotiation, and stakeholder-management skills.
Experience managing multimillion-dollar budgets and large vendor/partner ecosystems.
PMP, PgMP, SAFe, or similar certifications (preferred).
Experience with enterprise architecture, cloud platforms (AWS/Azure/GCP), data platforms, ERP/CRM transformations, or customer-experience modernization.
Strong analytical mindset with the ability to interpret data, metrics, and financial models.
High adaptability and resilience in fast-changing environments.
Ability to work effectively in a team-oriented, collaborative environment.
Qualifications:
Bachelor's degree in Project Management, Business Administration, or a related field;
Master's degree preferred.
15+ years of experience in program or portfolio management, with at least 5 years leading complex, enterprise-wide transformation initiatives.
The pay range for this role is $120,000- $160,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_******************************
Business Analyst with banking experience
Frisco, TX job
Role: Business Systems Analyst
Job Type: FT with Infinite Computer Solution
In this role, as a Business Systems Analyst, Senior level, you will play a key role in mentoring the less experienced associates within the Experience Digital Online Banking Application Implementation team, advising them by using advanced knowledge of the Experience Digital Online Banking Application product, integrations and client business environments.
You will also be providing your best practice knowledge to clients as a consultative role when defining business solutions during implementations. You will be handling the larger complex projects or multiple small projects, leading business analysis activities during the project cycle. This includes driving internal and client facing discussions for requirements definition for base configurations and customization's of an internet banking platform.
Experience Level
8+ Years
Technical Expertise (Mandatory)
List must-have technical skills with proficiency level (Beginner/Intermediate/Expert):
Azure Dev Ops, JIRA, ServiceNow (Intermediate)
Visio (Expert)
MS Office 365 (Expert)
SAML (intermediate)
Understanding of Integrations using APIs and Single Sign-on Authentication methods (Intermediate)
Technical Expertise (Good to Have)
MS Project
Smartsheet
Appian
SQL
General knowledge of software development structures.
UI/UX design
Mobile Technology - iOS and Android
Functional/Doman/Product Expertise (Mandatory)
Understanding of banking/financial workflows
Understanding of Retail banking / Investment banking / Commercial banking
Transaction processing systems
Risk & fraud detection
Core banking systems (e.g., Temenos, Finacle)
Exposure to digital payments (e.g., Fed Wire, SWIFT)
Exposure to ACH Processing and NACHA Guidelines
Project management and development methodologies (e.g. Waterfall, Agile)
Functional/Doman/Product Expertise (Good to Have)
Exposure to fintech solutions
Financial reporting & reconciliation
Loan & credit processing
Familiar with operational differences between Banks and Credit Unions and understand how their business needs differentiate.
Previous work experience related to internet home banking applications is a plus.
Experience in a mentoring or team lead capacity.
Key Job Responsibilities
Providing clients with best practice direction for defining solutions.
Ensure efficiency and accuracy through high quality analysis and documentation.
Work with clients, other Fiserv project team members, and product managers to document detailed requirements that capture our clients' needs and meet their expectations.
Provide the advanced subject matter expertise in explaining and consulting internally within the project teams and externally with clients.
Be a key source of knowledge of product functionality and business processes relating to the Experience Digital Online Banking Application Online Banking and key integrations.
Provide consultative best practice direction when discussing solutions with clients.
Drive requirements gathering sessions, sometimes onsite, or in project meetings. Work with multi-functional client partners to complete application worksheets and customizations scoping.
Collaborate with the client and Fiserv project engineers to define requirements related to online banking configurations and customizations. This includes scoping solutions, documenting workflows, assisting in developing estimates, and validating solutions.
Understand customer's goals and business needs to clearly articulate solution configurations and customization workflows to partners.
Understand the prospect's current state; the people, the teams involved as well as the key metrics and technical capabilities of those teams needed. Understand the impact on business unit and/or customers for new solutions. Be able to translate, map, and communicate any known gaps resulting from making the transition from current to future state.
Manage UAT cycles, including providing client training, triaging reported issues due to client testing.
Travel for Client onsite kick off meetings, support go-live events and other events such as mock conversion rehearsals for larger projects.
Review and understand vendor solution technical specifications to extract the relevant technical requirements needed to include in custom requirements documents.
Additional Responsibilities (Good to Have)
Mentor and lead other less experienced colleagues to assist in their development and the development of the Business Analyst team as a whole.
Providing input and consultation to process improvement initiatives.
Participate and provide input to Product improvement, assisting the Experience Digital Product Management team.
Certifications (Preferred but not Mandatory)
ECBA / CCBA /CBAP
PMP / Agile Scrum Master
D365 CRM &.NET Full stack Lead
Infosys Ltd. job in Richardson, TX
Infosys is seeking a D365 CRM &.NET Full stack Lead. In this role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Candidate must be located within commuting distance of Richardson, TX or Raleigh, NC or Phoenix, AZ be willing to relocate to the area. This position may require travel to project locations.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of experience in D365 CRM & .NET Core. Development, enhancements, maintenance, migrations.
Strong Experience of SQL coding guidelines, best practices etc.
Strong Experience of CICD toolset: VSO/TFS
On the Job Experience in Code Reviews using Visual Studio, Code Flow etc.
Understanding of Metadata -Driven Development models, Multitenant Architecture.
SQL Programming and Profiling/Optimization
Power BI based development
Logging and Telemetry
Issue identification and Resolution
Dev: ASP .NET, .NET Core, C#, Generics, Delegates, Events, ReactJs
Web Services - WCF, REST, Web APIs, ADO.NET
Azure Resources: Azure Managed Identity, Service Bus, App Services, Function Apps, WebApps
AI/ML Skills- Python, Agentic AI, MCP, Azure Open AI, Azure AI Foundry, or relevant experience.
Test: XUnit / NUnit / MSTest
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
Ability to work in team in diverse/ multiple stakeholder environment
Analytical skills
Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
React Architect
Infosys job in Richardson, TX
Infosys is seeking an experience in React Architect
In the role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture knowledge and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition, and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Basic Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidate must be located within commuting distance of Richardson, TX or be willing to relocate to the area. This position may require travel to project locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
At least 7 years of Information Technology experience.
Strong experience in React JS, Redux, TypeScript.
Experience in AWS RDS, My-SQL databases.
Experience in CSS, SCSS, HTML5, ContextAPI OR React Hooks API, GraphQL
Experience with developing web and microservices applications.
Preferred Qualifications:
AWS working knowledge - Cloud Trail, Cloud watch, AWS services storage, computing, networking.
Experience in Design Review, Code Review and architecture review, participate in various architect review forums like Architecture Review Board, and interact with Client Tech SME's and Architects.
Strong communication and Analytical skills.
Ability to drive technical meetings and represent Infosys at client side.
Ability to work in team in diverse/ multiple stakeholder environment.
Experience and desire to work in a Global delivery environment.
Experience in File Transmission, Networking, Knowledge about security code scans.
Understanding of Containers & Docker Architecture.
As a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Downstream Refining OT Consultant
Infosys job in Dallas, TX
Infosys is seeking a Downstream Refining OT Consultant - This position will primarily be responsible for interfacing with key stakeholders; applying technical and analytical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Business Process Modeling, and Documentation; playing an important role in creating high-level functional artifacts and business process flows; delivering high-quality documentation for a module, leading validation for all types of testing, and supporting activities related to implementation and transition. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Candidate must be located within commuting distance of Dallas, TX or be willing to relocate to the area. This position may require travel to project locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Experience in Operations Technology within downstream refining environments.
Experience in leadership overseeing OT support and service delivery.
Strong expertise in PI Suite, G3 TAS, and other refining-related applications.
Familiarity with ITIL processes, cybersecurity frameworks, and refinery safety protocols.
Preferred Qualifications:
Experience supporting large-scale OT environments with diverse application portfolios.
Knowledge of SCADA/DCS systems, data historians, and LIMS.
Ability to lead cross-functional teams and drive operational excellence.
Willingness to travel to refinery sites as needed.
Provide technical leadership during major incidents and root cause analysis.
Support change management and ensure minimal disruption to refinery operations.
Proven experience in stakeholder management, especially in onshore-offshore delivery models
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Oracle Financial Consolidation & Close
Plano, TX job
We are seeking an experienced and results-driven Oracle FCCS Consultant to lead the implementation and optimization of Oracle's Financial Consolidation and Close Cloud Service (FCCS). This role is critical in helping organizations streamline their financial close processes, ensure compliance, and deliver accurate and timely consolidated financial reporting.
Note: This is a pipeline role, so our timing will be fluid
Our Corporate Performance Management (CPM) team helps leading organizations transform finance with OneStream and Oracle EPM. As an Oracle Platinum and OneStream Diamond partner, we deliver solutions that streamline financial close, improve forecasting, and drive deeper business insights. We offer diverse project experience, continuous learning, and a collaborative culture where you can make real impact.
Bachelor's degree in Accounting, Finance, Information Systems, or a related field.
5+ years of experience in financial systems, with at least 2-3 years in Oracle FCCS.
Strong understanding of financial consolidation, close processes, and regulatory reporting.
Experience with Oracle EPM Cloud suite (e.g., ARCS, EDM, Planning) is a plus.
Proficiency in Smart View, Excel, and data integration tools.
Excellent analytical, communication, and project management skills.
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
Familiarity with AI-enhanced platforms is a plus.
A solid understanding of AI capabilities and limitations including ethical considerations is expected
Preferred Skills:
Oracle FCCS Cloud certification.
Experience in global or multi-entity consolidation environments.
Familiarity with Agile methodologies and change management.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Applications will be accepted until the position is filled or the posting is removed.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $81,978 to $178,090. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.
#LI-KB3
Lead the design, configuration, and deployment of Oracle FCCS solutions.
Collaborate with finance and accounting teams to gather requirements and translate them into scalable FCCS configurations.
Manage metadata, business rules, consolidation logic, and reporting structures.
Ensure compliance with accounting standards (GAAP/IFRS) and internal controls.
Support the monthly, quarterly, and annual close cycles, including intercompany eliminations, currency translations, and journal entries.
Develop and maintain financial reports and dashboards using FCCS and Smart View.
Provide training, documentation, and ongoing support to end-users.
Monitor system performance, troubleshoot issues, and implement enhancements.
Stay current with Oracle Cloud updates and FCCS best practices.
Auto-ApplyClient Partner - Retail Pacific Northwest
Dallas, TX job
Leading at Cognizant This is a Leadership role at Cognizant. We believe how you lead is as important as what you deliver. Cognizant leaders at every level: Drive our business strategy and inspire teams around our future. Live the leadership behaviors, leading themselves, others and the business. Uphold our Values, role modeling them in every action and decision. Nurture our people and culture, creating a workplace where all can thrive.
At Cognizant, leadership transcends titles and is embodied in actions and behaviors. We empower our leaders at every level to drive business strategy, inspire teams, uphold our values, and foster an inclusive culture.
About the role
As a Client Partner - Retail (Pacific Northwest), you will play a pivotal role in driving accelerated growth targeting a 2x increase over the next 2 - 3 years for our retail portfolio in the Pacific Northwest region. You will be a key member of the Retail Commercial Team, working collaboratively with internal stakeholders, cross-functional teams, and clients to deliver strategic value and foster long-term partnerships.
In this role, you will:
* Act as the leader of the portfolio and key account to drive new, renewal, and expanded business opportunities, revenue streams, profitable growth, and client satisfaction for all Cognizant solution portfolios
* Regularly reviews portfolio and account performance metrics and client satisfaction with Cognizant senior management, engagement, delivery, operations, and finance teams to optimize account performance
* Manage portfolio and corresponding account P&L to meet or exceed specified revenue and profitability targets
* Stays current with industry trends, market developments, and technology changes with potential to impact the client's business
* Acts as a trusted adviser to clients, builds and leverages C-level account networks, and maintains excellent client satisfaction on behalf of Cognizant
* Formulates winning long-term account growth plans through collaboration with multiple Cognizant stakeholders (service lines, innovation teams, partners, business teams)
* Drives execution of Cognizant's agenda (i.e., digital / transformation / innovation) into the client's business eco-system
* Develops and leverage strategic partnerships and alliances to Cognizant's advantage (e.g., Google, Salesforce, Microsoft, AWS)
* Establishes high-level and tactical relationships with all internal Cognizant stakeholders to ensure portfolio/account success (e.g., sales, operations, marketing, on-shore & off-shore delivery)
* Consistently demonstrate the Cognizant Way to Lead, which means operating with Personal Leadership (building trust, collaboration, and inclusion), Organizational Leadership (driving vision and purpose, demonstrating a strategic and enterprise mindset, and creating and communicating a bold direction that inspires purpose), and Business Leadership (exemplifying client focus, managing ambiguity with accountability and results, and operating with financial acumen)
What you need to have to be considered
* 15-20 years of industry domain experience with at least 10+ years in account management and business development roles
* Experience in managing large, multimillion-dollar client P&L, including reporting and metric assessment
* 5+ years of Retail in-domain experience with a broad network of contacts
* Growing market presence and influence across various social media and marketing platforms
* Strong track record of managing different selling contexts, ranging from sales, new sales, sales programs, and existing annuity business
* Extensive experience in positioning and selling digital services / solutions
* Embodiment of the Cognizant Way to Lead: Leading Self, Leading Others, & Leading the Business
* The embodiment of Cognizant's Values of: Work as One, Dare to Innovate, Raise the Bar, Do The right Thing, & Own It
These will help you succeed
* 10 years of executive selling experience in an industry-relevant consulting firm or professional services account engagement role
* Experience in managing large, extensive, global clients involving globally complex deals
* In-depth understanding of the client business, technology, and services sales domains to be selling into
* Experience in off-shore delivery models and in managing globally dispersed teams
* Master's degree in technology, MBA degree, or equivalent experience
Work model -
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client office in Portland, OR.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
* Cognizant is a global community with more than 300,000 associates around the world.
* We don't just dream of a better way - we make it happen.
* We take care of our people, clients, company, communities and climate by doing what's right.
* We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
GCP Data Engineer
Infosys job in Richardson, TX
Infosys is seeking a Google Cloud (GCP) data engineer with experience in Github and python. In this role, you will enable digital transformation for our clients in a global delivery model, research on technologies independently, recommend appropriate solutions and contribute to technology-specific best practices and standards. You will be responsible to interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Candidate must be located within commuting distance of Richardson, TX or be willing to relocate to the area. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
At least 4 years of Information Technology experience.
Experience working with technologies like - GCP with data engineering - data flow / air flow, pub sub/ kafta, data proc/Hadoop, Big Query.
ETL development experience with strong SQL background such as Python/R, Scala, Java, Hive, Spark, Kafka
Strong knowledge on Python Program development to build reusable frameworks, enhance existing frameworks.
Application build experience with core GCP Services like Dataproc, GKE, Composer,
Deep understanding GCP IAM & Github.
Must have done IAM set up
Knowledge on CICD pipeline using Terraform in Git.
Preferred Qualifications:
Good knowledge on Google Big Query, using advance SQL programing techniques to build Big Query Data sets in Ingestion and Transformation layer.
Experience in Relational Modeling, Dimensional Modeling and Modeling of Unstructured Data
Knowledge on Airflow Dag creation, execution, and monitoring.
Good understanding of Agile software development frameworks
Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams.
Experience and desire to work in a global delivery environment.
Service Line Sales - SPE
Dallas, TX job
Service Line Specialist Role with SPE Sales Americas Pool Responsibilities * Lead the development and implementation of mobility strategies to align with organizational goals and objectives. * Oversee business monitoring processes to ensure optimal performance and identify areas for improvement.
* Collaborate with cross-functional teams to integrate mobility solutions into existing systems and workflows.
* Provide expert guidance on mobility trends and technologies to inform decision-making and strategic planning.
* Ensure compliance with industry standards and regulations in all mobility-related activities.
* Develop and maintain strong relationships with stakeholders to facilitate effective communication and collaboration.
* Monitor and analyze mobility data to drive insights and support data-driven decision-making.
* Coordinate with IT teams to ensure the seamless operation of mobility platforms and applications.
* Manage budgets and resources effectively to maximize the impact of mobility initiatives.
* Drive continuous improvement in mobility services through innovation and adoption of best practices.
* Support the development of training programs to enhance team capabilities in mobility solutions.
* Evaluate and select vendors and partners to support mobility projects and initiatives.
* Report on the progress and outcomes of mobility projects to senior management.
Qualifications
* Possess a strong background in business monitoring and mobility solutions with at least 15 years of experience.
* Demonstrate proficiency in English with excellent communication skills in reading writing and speaking.
* Have a proven track record of successfully implementing mobility strategies in a hybrid work environment.
* Exhibit strong analytical skills to interpret mobility data and drive strategic decisions.
* Show expertise in collaborating with cross-functional teams to achieve business objectives.
* Display a deep understanding of industry standards and regulatory requirements related to mobility.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
* Cognizant is a global community with more than 300,000 associates around the world.
* We don't just dream of a better way - we make it happen.
* We take care of our people, clients, company, communities and climate by doing what's right.
* We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Mechanical Design Engineer
Fort Worth, TX job
Job Title: Mechanical Design Engineer
Type: Full-Time permanent role with Capgemini
About the job you're considering
We are seeking an experienced Mechanical Engineer to join our team developing automated mobile heavy equipment that removes humans from the dull, dirty, and dangerous jobs. In this role, you will take ownership of complex mechanical designs, lead cross-functional efforts, and drive the development of safe and reliable automation systems.
Your role
Own the end-to-end design of major subsystems and ensure successful integration into full systems.
Lead cross-functional design reviews, making trade-off decisions between mechanical, electrical, and software requirements.
Drive validation at the system level, ensuring performance, reliability, and safety standards are met.
Guide design standards, best practices, and process improvements for the mechanical engineering function.
Collaborate directly with customers, product management, and suppliers on high-impact initiatives.
Mentor and develop junior and mid-level engineers, fostering a culture of technical excellence.
Your skills and experience
Bachelor's or master's in mechanical engineering (Master's preferred).
Deep expertise in CAD software (On shape, SolidWorks, Creo, or similar), including advanced assemblies and design-for-manufacturing practices.
Advanced experience in mechanical design and system integration, ideally in automation, robotics, or heavy equipment.
Strong record of delivering complex systems from concept to production.
Strong understanding of pneumatic and hydraulic systems
Deep understanding of Stress/strain (FEA) and vibration analysis is preferred
Demonstrated expertise in design-for-manufacturing, prototyping, and testing at scale.
Proven ability to influence technical direction and manage competing requirements across disciplines.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career.
For eligible employees, we offer:
· Flexible work
· Healthcare including dental, vision, mental health, and well-being programs.
· Financial well-being programs such as 401(k) and Employee Share Ownership Plan
· Paid time off and paid holidays.
· Paid parental leave.
· Family building benefits like adoption assistance, surrogacy, and cryopreservation
· Social well-being benefits like subsidized back-up child/elder care and tutoring.
· Mentoring, coaching, and learning programs
· Employee Resource Groups
· Disaster Relief
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defence, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Get the Future You Want | *****************
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
HP Print Solutions Specialist
Infosys Ltd. job in Richardson, TX
Infosys is seeking a Managed Print Services Administrator. The HP Print Manager is responsible for managing and optimizing HP's Managed Print Services (MPS) within the organization. This includes overseeing print infrastructure, ensuring secure and efficient print workflows, managing HP devices and solutions, and driving cost optimization through print policies and analytics. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts.
Required Qualification:
* Candidate must be located within commuting distance of Memphis, TN or Richardson, TX or Hartford, CT or Indianapolis, IN or Raleigh, NC or Tempe, AZ or be willing to relocate to the area. This position may require travel in the US
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
* At least 4 years of Information Technology experience.
* At least 4 years' experience in HP Print Manager.
* Manage installation, configuration, and maintenance of HP print devices.
* Experience with HP Security Manager, HP Advance (Pull Print),HP Web Jet Admin, HP JAMC, Ricoh Streamline NX
* Administer Managed Print Services (MPS) and coordinate with vendors.
* Monitor print usage and optimize device allocation for cost efficiency.
* Implement secure print solutions and ensure compliance with IT policies.
* Provide Level 2/3 support for printer-related incidents and escalations.
* Use HP tools (e.g., HP Web Jet admin) for proactive monitoring.
* Generate reports on print volumes, device uptime, and consumable usage.
* Track and manage consumables inventory.
* Assist in printer fleet refresh projects and new site deployments.
* Strong knowledge of HP printer hardware and software.
* Experience with HP Web Jet admin, HP Security Manager, HP Advance (Pull Print), HP JAMC, or similar tools (Ricoh Streamline NX)
* Understanding of network printing and print server management.
* Troubleshooting skills for hardware and connectivity issues.
* Ability to manage vendor relationships and service agreements.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualification:
* Strong communication and interpersonal skills
* Customer Service Orientation
* Problem-solving and analytical thinking
* Strong attention to detail and outstanding analytical and Problem-solving skills.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Network Technician
Infosys job in Richardson, TX
We are seeking an enthusiastic and motivated professional to join our service delivery team in a hybrid role that blends project coordination, technical telecom/network operations, and order management. This position supports the full lifecycle of service delivery-from order intake to billing-ensuring high levels of customer satisfaction, operational efficiency, and continuous improvement. It is ideal for candidates looking to grow in IT, networking, and customer service domains.
Key Responsibilities:
Customer & Project Coordination
Serve as the single point of contact for assigned customer accounts.
Coordinate with Sales, Service Delivery, Product, and Technical teams to implement solutions.
Manage critical dates, handle escalations, and ensure timely delivery of services.
Participate in weekly/monthly review calls with clients and leadership to track progress and address challenges.
Maintain strong communication with internal teams and customers to improve processes and enhance satisfaction.
Order Management & Documentation
Validate and process orders through multiple channels, ensuring accurate entry into systems.
Execute customer quotes and manage orders for local exchange carriers.
Handle escalations for special and expedited order requests.
Maintain close working relationships with Sales/Customer Care Managers to ensure timely and accurate order entry.
Document all issues, troubleshooting steps, and resolutions in the ticketing system.
Support billing processes and maintain technical documentation.
Technical & Operational Support
Read and interpret maps, building plans, and utility demarcation points.
Support network planning, builds, and disconnect projects with technical accuracy.
Troubleshoot Layer 1 and Layer 2 technologies (Ethernet, SONET, STM, E1/T1).
Perform Root Cause Analysis (RCA) for missed metrics and drive improvement plans.
Contribute to operational automation initiatives to optimize delivery cycles.
Continuous Learning & Process Improvement
Stay updated on new products, systems/tools, and process changes.
Apply critical thinking to evaluate order packages and improve workflows.
Continuously enhance job skills through training and professional development.
Qualifications:
Required:
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Associate's degree, high school diploma, or bachelor's degree in IT, Computer Science, Networking, or a related field.
0-1 years of experience in telecom/network operations or customer service.
Strong customer service, problem-solving, and analytical skills.
Effective verbal, written, and interpersonal communication skills.
Proficiency in Windows-based applications (Word, Excel, etc.).
Strong organizational skills and attention to detail.
Ability to manage multiple projects in a fast-paced environment.
Preferred:
0-1 years of experience in telecommunications or IT.
Understanding of technical products and services.
Basic project management skills or certification.
Experience working in a global delivery model.
Knowledge of order processing and provisioning workflows.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay: $40,000 ($19.23/hour)
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Senior Lead - Client Operations & Services
Infosys job in Dallas, TX
Senior Lead - Client Operations and Services Creative Resource Project Manager The creative resource project manager supports the internal creative studio production projects end to end and effectively allocates and manages creative resources across the digital, email, print, and retail workstreams. This person is process-driven and central to resource planning-keeping workloads balanced, teams informed, and projects completed on time.
Responsibilities:
Help scope projects to ensure accurate workload forecasting and capacity planning.
Understand team members' day-to-day routines and needs. Monitor their utilization hours, anticipate bottlenecks, and recommend resource shifts to meet priorities.
Foster communication and collaboration across teams to abate project issues, increase quality control, and amplify smooth workflows.
Liaise between the creative director and creative team, ensuring stakeholder objectives and brand standards are met.
Use advanced time management skills to monitor project schedules, progress, and
timely delivery.
Prepare comprehensive status reports and post-project evaluations.
Report to senior management project outcomes, successes, and lessons learned and provide strategic insights and clear action items.
Optimize Workfront workflows with creative team perspective and input.
Advocate the use of project management tools like Workfront, quickly learning new platforms as needed.
Basic Qualifications
Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 7 years of experience related to the job description.
Preferred Qualifications
Seven to ten years' experience managing creative resources and projects in agency, digital marketing, or production environments.
Deep understanding of creative processes, production workflows, and brand adherence.
Expertise in workload balancing, capacity management, and multiproject coordination.
Comfortable multitasking and reprioritizing in a fast-paced, dynamic environment.
Able to lead cross-functional teams through idea generation and production.
Team-player with advanced emotional intelligence and relationship-building skills.
Successful motivator and champion of others.
Innovative problem solver and strong decision-maker.
Excellent written and verbal communication skills.
Proficient in project management systems (Workfront preferred) and MS Office.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Principal- OCM Workforce Transformation
Infosys Ltd. job in Richardson, TX
Principal - Organization Change Management, Infosys Consulting Infosys is seeking a Principal Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries for our workforce transformation.
About the role
* The successful applicant will have experience developing and implementing work in their aforementioned specialty on technology programs that mitigate the risks associated with process and technology changes in order to ensure business continuity and value realization.
* Applicant should have experience with solutions including but not limited to OCM strategies and plans, communications, stakeholder engagement, leadership alignment, job and organizational design, HR policy alignment, change impact assessments, business readiness planning and assessments, culture change, training needs assessment and curriculum, training content development, operating models, organizational strategy, or HR functional experience.
The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:
* ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft, SNOW)
* Major package software implementations (e.g., SFDC, MS Dynamics)
* Collaboration initiatives (SharePoint or other collaboration platforms)
* Digital commerce implementations/transformations
* Agile, cloud, AI and automation initiatives
* Shared services, outsourcing, and managed services programs
* MA&D transformations and large-scale restructuring initiatives
* Candidates should also be able to support sales and business development activities; sales experience is a plus.
Responsibilities:
* Lead, design and drive an organizational change management program on one or more concurrent large-scale business transformation engagements OR similar role in Learning or Organizational Design.
* Assist with management of client interactions and expectations; demonstrate subject matter expertise, address client needs, provide value propositions.
* Project-manage work; manage resources, deliverables, timelines, and budgets; report status, risks and issues.
* Manage individuals and teams; track and direct performance against objectives, create an atmosphere of trust and collaboration, and encourage improvement and innovation.
* Serve as liaison between client, project team, development team, and other partners; Provide quality assurance and oversight to multiple consultants on your teams.
* Utilize experience to identify complex client issues, broaden client relationships and develop a reputation as a thought leader.
* Work with pursuit teams to sell organizational change management/learning/organizational design services either on a standalone basis or as part of large technology-enabled transformation programs.
* Continue to develop and enhance Infosys' thought leadership and IP (points of view, methods, tools and templates) in the Organizational Change Management/Learning/Organizational Design space.
Required Qualifications:
* Bachelor's degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
* Ability to travel 4 days a week to multiple local, state and national client locations.
* At least 7 years of relevant experience in Organization Change Management, Communications, Learning, and/or Organizational Design
* Must be a resident of (or within a 2-hour distance to) one of our Hub locations) - Houston, Dallas, Chicago, Boston, NY City, Basking Ridge NJ, Atlanta, San Francisco, and Seattle.
Preferred Qualifications:
* MBA preferred.
* Previous experience leading and delivering organizational change management/training/organizational design engagement for a big 4 consultancy or equivalent firm.
* Multiple full lifecycle transformation programs with hands-on experience delivering organizational change management, communications, training, or organizational design.
* Ability to interact at all levels of client organizations.
* Strong executive presence with excellent written and verbal communications skills.
* Great listener who is humble yet confident with his/her abilities.
* Strategic thinker who pays attention to detail but isn't afraid to roll up his/her sleeves and do what is required to get the job done.
* Creative problem solver.
For candidates based out of CA, WA, NY, IL, MN, NJ states, estimated annual compensation will be $168,000 to $234,000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
Senior Principal -Workforce Transformation
Infosys Consulting job in Dallas, TX
Senior Principal - Workforce Transformation
Infosys Consulting Workforce Transformation practice is seeking experienced and visionary Organizational Change and Learning Senior Principal Consultants to lead our efforts addressing evolving challenges and opportunities in business segments, including responsibilities for sales and practice development.
About the Role
As a Senior Principal, you will anchor proposal preparation and engagement delivery efforts for organization change, learning and human capital tracks on major transformation programs. You will lead the development of solutions, be accountable for delivery, and guide teams on project processes and outcomes. You will collaborate and interface with senior clients daily to build confidence and guide the team in aligning deliverables to business needs while mitigating business risks.
Key Roles and Responsibilities:
Develop and articulate a strategic vision for addressing key industry risks, including the impact of evolving technological innovations and artificial intelligence
Provide thought leadership on industry trends, challenges, and opportunities
Lead the development and deployment of organization change digital solutions across the value chain
Implement cloud-based platforms including S4HANA for scalable and flexible enterprise solutions, enhancing collaboration and data accessibility
Ensure robust cybersecurity measures to protect enterprise data and infrastructure from cyber threats.
Utilize advanced analytics and AI to understand customer behavior and preferences, offering personalized services and proactive communication
Mentor and develop team members, providing opportunities for professional growth and advancement
Identify and pursue new business opportunities within your designated industry sector
Contribute to the development of marketing strategies and sales initiatives
Skills and Experience:
Extensive knowledge of a specific industry value chain including a deep understanding of emerging trends, technological innovations, and industry risks
Proven successful business development
Demonstrated ability to lead large-scale digital transformation projects
Proficiency in digital solutions such as S4, Oracle Cloud, SNow, MDM, etc.
Familiarity with enterprise integration, cloud solutions, AI, machine learning, and cybersecurity
Ability to develop and execute strategic plans to drive business growth
Basic Qualifications:
9+ years of end-to-end of HCM/Payroll/Time and Change experience for ERP-enabled transformation programs.
At least 3 full-life-cycle technology implementations in key of HCM/Payroll/Time and/or Change roles.
At least 1 full-life-cycle technology implementation in lead of HCM/Payroll/Time and/or Change tracks role.
Track record of consulting sales and business development, including delivering on quantitative financial targets.
Track record of consulting practice building and offerings/IP development; demonstrated thought leadership
Strong oral, written communications skills, presentation skills and interpersonal skills
Comfort with change and ambiguity; ability to flex approach to changing external stimuli.
Ability to travel 80% plus.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Estimated annual compensation will be as follows: In CA/ WA/ NY/CO: $241,000 - $300,000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability
EEO/About Us :
About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Senior Appian Developer
Infosys job in Richardson, TX
Infosys is seeking Senior Appian Developer
You will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape
Required Qualifications
Bachelor's degree or equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of experience in Information Technology
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Location for this position is Richardson, TX or San Antonio, TX. This position requires relocation or travel.
Preferred Qualifications
At least 4 years of experience in in depth hands on application development experience in Appian
At least 7 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
Excellent object-oriented analysis and design skills and system integration skills.
Experience designing and developing process-based solutions or BPM (business process management)
Understand the differences between REST, SOAP and the basic design principles in integrating to Web Services;
Building critical Appian based application as well as associated integration components in Java;
Problem Solver and ability to estimate and size Appian business requirements;
Debug issues in Interfaces and Process Models.
Implement best practices in BPM architecture / design / coding
Ability to work and communicate effectively with program management
Ability to work independently and as a member of a team
Strong communication, problem-solving skill
Experience and desire to work in Global offshore/onshore model
Experience and desire to work in a management consulting environment that requires regular travel
The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to communicate by telephone, email or face to face.
EEO/About Us :
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.