Operations Manager jobs at InfoVision

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio. The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW). The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting. The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues. The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews. Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations. Responsible for ensuring program support team meets all contractual SLAs. Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members. Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program. Perform other related duties as assigned. Basic Qualifications Bachelor's Degree Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels 10+ years working with government contracting - must understand the federal business lifecycle and procurement process 7+ years demonstrated successful experience in leading Govt Contract IT Services teams Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority. Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility. Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs.

The Senior Manager of Cybersecurity Detection Engineering will lead a team of Detection Engineers in designing, implementing, and maintaining advanced detection capabilities to safeguard the organization against emerging cyber threats. This pivotal role will enhance Cox Automotive's next-generation Cyber Defense practice, enabling rapid threat response and automated remediation. The position will be responsible for developing the strategy for the Detection Engineering program and establishing metrics to demonstrate continuous improvement. The ideal candidate will possess expert-level knowledge in SIEM implementation and log ingestion, SOAR, Incident Response, and Threat Intelligence that will be data-driven with strong verbal, written communication, and leadership skills. Cybersecurity Detection Engineering: Define detection engineering strategy, roadmap, and objectives to achieve. Design and implement advanced threat detection techniques using tools such as SIEM, EDR, NDR, and SOAR platforms. Develop innovative custom detection rules and automated remediation, playbooks, and alerts tailored to the organization's threat landscape for enterprise and customer security. Leverage industry standard MITRE frameworks to identify detection coverage and close gaps. Monitor, optimize, and continuously improve detection systems for performance, scalability, and effectiveness. Collaborates with Threat Detection and Response team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner. Performs attack simulation testing to validate efficacy of use cases and purple teaming exercises collaborating with the Vulnerability Mgmt team. Manages and maintains SIEM/Data Lake data management and log ingestion infrastructure in collaboration with Cyber Defense Engineering. Evaluate, validate, tune, and sunset where necessary detection capabilities Maintains operational guidelines, diagrams, and documentation for security detection and response. Incident Response Support: Collaborate with the incident response team to ensure rapid detection and containment of cyber threats. Provide technical expertise and guidance to develop detection use cases during high-severity security incidents. Continuously improve detection and response processes based on lessons learned from incidents. Other duties may be assigned as needed to address new security threats facing the enterprise. Provides off hour support as needed for security administration, detection, and response activities. Threat Intelligence Integration: Leverage threat intelligence to enhance detection capabilities and proactively mitigate risks. Identify and analyze new and emerging threat vectors and incorporate them into detection strategies. Stakeholder Collaboration: Partner with other Cybersecurity, Engineering, and Product teams to align detection strategies with organizational objectives. Communicate detection capabilities and findings to technical and non-technical stakeholders, including executive leadership. Governance and Compliance: Ensure all detection processes and tools adhere to regulatory requirements and industry standards (e.g., GDPR, PCI-DSS, NIST). Establish and maintain documentation of detection strategies, processes, and configurations. Professional Technology Skills (the professional technology skills you need to be able to do the job) Ability to: Proven track record of building scalable organizations that have world class threat detection capabilities. Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats. Work with internal IT teams and external MSSPs for creation and operationalization of Detection Engineering use cases for WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies. Practical experience with Detection & Response tools for network, endpoints, cloud, and identity as well as SOAR platforms. Apply security Threat Intelligence to identify new threat vectors. Lead projects to improve security monitoring and response capabilities. Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring. Strong fundamentals of Linux, MacOS, and Windows operating system internals. Demonstrate effective communication of security issues to management and others. Maintain detection use case and SIEM configuration guidelines and standards for security. Proficiency creating and managing operational metrics that increase team efficiency and quality. Enthusiastic about managing and mentoring individuals pursuing careers in detection engineering. Ability to manage effective relationships with organizational leaders, build a roadmap, and drive broad initiatives to completion. Understanding of Machine Learning concepts as related to predictive analytics. Knowledge, Experience & Qualifications Essential: Bachelor's degree in Computer Science or equivalent and 8+ years of industry related professional experience. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field Multi-cloud security experience AWS, Azure, GCP Expert level knowledge on Detection Engineering and Security Operations 3+ years of management or leadership experience with direct people management responsibilities Strong experience with Information Security, Network Security, Security Monitoring, and Incident Response. Strong experience with developing SIEM/SOAR detection and automation use cases. Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM/SOAR, and Data Lakes. Expert level knowledge on the attack kill chain and diamond model. 5+ years' experience in an Incident Response or Security Operations role 3+ years' leadership experience in a SOC or equivalent role Must live within a commutable distance to North Hills NY or Atlanta GA and be willing to come onsite 3x a week Desirable: GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s) Development/ Dev Ops / Engineering / Network / System Administration experience

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Vice President Revenue Operations directs the Company's investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness and manages functions essential to GTM productivity. These include strategic planning (TAM analysis and prioritization), execution planning (marketing and sales investment), reporting, quota setting and management, sales pricing and margin strategies, sales process optimization, sales compensation design and administration. The VP Revenue Operations is responsible for the overall productivity and effectiveness of the go to market organization. Reporting to the Chief Revenue Officer, the VP Revenue Operations directly supports the Company's CRO and fosters close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success Responsibilities: GTM strategy Segmentation analysis and strategic prioritization/ investment recommendations CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth Marketing Operations Marketing forecasting and investment strategy; gearing expectations, etc Marketing results reporting Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments. Optimize ad spend effectiveness and ROI in partnership with digital marketing team Create and maintain reporting that optimizes marketing message effectiveness. Sales Operations Coordinates / Optimizes sales reporting, forecasting, planning, and budgeting. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the company. Weekly bookings forecast and compliance processes. Monitors the accuracy and efficient distribution of sales reports and other intel essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. Revenue and Margin Optimization Responsible for translating the overall value proposition into pricing and contracting approach that is aligned with KB4's overall business strategy Optimize the deal modeling process to generate analytics to create guidelines for comparable deals Seeks opportunities to optimize the Company's goals and tradeoffs between growth, revenue/share, and margin. Works in conjunction with the FP&A team and optimizes the pricing tools to meet the targeted sales objectives Participates in analysis of competitive and economic landscape to evaluate threats or opportunities, and develops pricing and margin strategies to optimize growth Analyzes current and historical results to identify actionable opportunities, develops ideas, and make recommendations to improve pricing performance at the customer, segment and product level Drives analytical support for sales, marketing and product leadership of the key drivers of sales and contribution margin performance at a customer, segment and product level Reporting and Compliance Board material development. Work closely with the Company's Director of Strategic Projects (DSP) to develop and implement best operational business practices. Compensation Strategies Optimize sales incentive compensation structures and related quotas to meet company objectives. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Sales Enablement and Optimization Support the development of sales training programs and is responsible to manage sales-related quarterly OKRs Develop programs to ensure sales rep engagement and a cultural environment essential to a winning sales team. Works to ensure all sales organization objectives are via OKRs and achieved in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. Implements enabling technologies, including CRM, internationally. Monitors the assigned sales organization's compliance with required standards for maintaining CRM technology invest. Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred. Minimum ten years of sales, marketing and/or financial senior management experience in a business-to-business sales environment. Minimum five years in a sales operations, business planning, or sales support management role. Experience successfully managing analytically rigorous corporate initiatives. Sales/GTM strategy and planning experience Managing/influencing Business Applications (Salesforce) Proven leadership in Sales and Marketing Operations Developing accurate measure for success with direct connection to compensation strategies The base pay for this position ranges from $220,000 - $250,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 12/16/2025. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Snapshot Join the Workplace, Innovations & Experience Team as a Logistics Manager accelerating Google DeepMind's access to mission-critical assets. You will be the trusted expert, responsible for the end-to-end management of the global shipping pipeline, balancing the critical priorities of maximum velocity, international compliance, and operational efficiency. Your primary focus is translating GDM's ambitious procurement needs into seamless logistics execution. This role requires a proactive and hands-on professional who applies deep trade expertise and project management principles to mitigate risks, unblock bottlenecks, and drive continuous process improvements across the logistics lifecycle, ultimately ensuring GDM remains at the forefront of pioneering developments. About us Artificial Intelligence could be one of humanity's most useful inventions. At Google DeepMind, we're a team of scientists, engineers, machine learning experts and more, working together to advance the state of the art in artificial intelligence. We use our technologies for widespread public benefit and scientific discovery, and collaborate with others on critical challenges, ensuring safety and ethics are the highest priority. The role As the Logistics / Operations Manager, your primary role will be to ensure assets procured by the business are shipped with maximum velocity, and within internal / external legal and compliance frameworks. You will act as a partner between the Robotics team requiring shipping, and Google's centralised Logistics, Legal, and Compliance teams. The core purpose of this role is to accelerate the shipping pipeline by proactively managing the end-to-end logistics process. This spans from understanding shipping requirements and producing accurate shipping documentation through to timely final delivery. You will apply project management principles to, at times, coordinate large, multi-shipment initiatives, which may cross various jurisdictions. Where pain points or bottlenecks are identified, you will work to unblock these, driving continuous improvement through change management. Your success will directly ensure the GDM business maintains its velocity and remains at the forefront of pioneering developments. A natural growth area for this role will be to oversee and manage inventory, as this will enable a clear pipeline for the logistics workload. Key responsibilities + Drive the end-to-end logistics pipeline, ensuring maximum delivery velocity and adherence to internal Google policies and external customs / legal frameworks. + Act as the primary liaison, fostering high-value partnerships between GDM and centralised Google partner teams to translate business needs into actionable logistics plans. + Serve as the subject matter expert on shipping requirements, advising internal stakeholders on how geopolitical shifts and regulatory changes-such as new US tariffs-will impact supply chain strategy and costs. + Working cross-functionally to ensure logistics feasibility is integrated into early-stage planning decisions. + Apply project management principles to coordinate complex, multi-shipment programs and initiatives (e.g. worldwide shipping for conferences), ensuring alignment across cross-functional teams to meet mission-critical deadlines. + Drive continuous improvement across the Robotics logistics lifecycle, identifying and executing process improvements to mitigate bottlenecks. + Lead the dissemination of post-project learnings and operational metrics, providing stakeholders with the data visibility required to identify trends and optimize future logistics planning. About you You are a proactive, hands-on logistics professional who thrives on managing global shipping pipelines and ensuring mission-critical assets move with precision and speed. You excel in a highly cross-functional environment, acting as a bridge between ambitious internal teams and centralised partners. To set you up for success as the Logistics Manager, we look for the following skills and experience: + Extensive experience in managing sizeable programs across a variety of operating environments, with the proven skill to navigate through ambiguity and adjust and adapt program strategies as conditions change + Extensive experience partnering with senior stakeholders, adapting approach to stakeholder preferences and navigating conflicting priorities + Strong communicator, able to develop meaningful relationships with key partners and use these to influence action and outcomes + A solution-focused mindset, with the proven ability to identify pain points and drive sustainable process improvements that enhance operational efficiency + Naturally curious and enjoy working across a large range of different subjects with ease, quickly gaining the knowledge you need to be effective + Passionate about our mission, proactive about learning and acquiring knowledge to enhance your experience The following are also preferable: + Experience in end-to-end logistics management, trade compliance, or a related supply chain role, preferably within a fast-paced technology or research environment + Able to demonstrate proficiency in all core logistics aspects, including Incoterm negotiations and shipping documentation, while having a practical understanding of trade compliance frameworks (e.g. export/import licensing, ATA Carnets), and understanding the various roles of all parties within the logistics workflow (ie. customs brokers, security etc) + Leverage a passion for AI and emerging technologies to identify innovative applications within the logistics lifecycle, piloting tools that drive automation, accuracy, and efficiency The US base salary range for this full-time position is between $130,000 - $191,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process. Note: In the event your application is successful and an offer of employment is made to you, any offer of employment will be conditional on the results of a background check, performed by a third party acting on our behalf. For more information on how we handle your data, please see our Applicant and Candidate Privacy Policy At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: Manage a team responsible for operations between AMD and its customers. Build strong and sustaining relationships at operational and managerial levels within both the customer's and AMD's organizations. Leverage these relationships to manage expectations, improve operations, and resolve order, supply, delivery, forecast, and other operational issues. Drive the team to achieve organizational goals, develop employees, and measure and improve team performance. THE PERSON: A dynamic leader with proven managerial skills, capable of inspiring and guiding the team to success. Brings project management expertise to efficiently oversee complex initiatives. Possesses sharp problem-solving abilities, adept at identifying issues and implementing effective solutions. Communicates clearly and confidently, with strong oral and presentation skills to convey operational concepts to customers, management, and team members. Skilled in managing and resolving conflicts, ensuring a harmonious and productive work environment. Experienced in developing and nurturing customer relationships, fostering trust and collaboration for long-term success. KEY RESPONSIBILITIES: * Manage customer facing team which is responsible for all operational aspects between AMD and its customers. * Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity. * Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners. * Build consensus within team and help to remove obstacles for employees. * Develop self and team, providing the tools and training to achieve goals, support career planning, and to enhance the organization's capability. * Mentor and coach team to proliferate knowledge and strive to close any gaps. * Enable effective and efficient service through operational excellence and customer collaboration. * Provide leadership and collect feedback in the implementation of new processes in support of the strategy. * Engage with customers through quarterly business reviews and operational meetings. * Provide guidance and support on operational issue resolution. * Support customer operations through a high level understanding of business processes and procedures. PREFERRED EXPERIENCE: * Solid managerial skills and project management experience are essential. * Understanding of business strategy and the ability to identify areas for process improvement. * Experience with Data Center customers is a plus. * Strong problem-solving skills and the ability to implement solutions effectively. * Ability to write executive communications. * Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to manage conflict both internally and externally. * Experience in developing and strengthening customer relationships. * Strong analytical skills with the ability to manage cross-functional dependencies. * Ability to deal with uncertainty. * Mentoring skills, including making recommendations for rewards, providing feedback, and coaching. ACADEMIC CREDENTIALS: Bachelor or Master's in business, Supply Chain Management, or similar. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization. THE PERSON: The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability. KEY RESPONSIBILITIES: * Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers). * Manage business through all product lifecycle stages (NPI, EOL). * Control inventory and Days of Inventory (DOI) to minimize costs. * Manage demand vs. supply profiles for direct customers and distribution channels. * Monitor consumption rates and ordering patterns; perform demand/supply analysis. * Maintain accurate forecasts and manage on-time revenue forecasting. * Oversee key internal and external relationships to ensure business continuity. * Drive projects and processes critical to organizational objectives. * Implement new processes and collect feedback to support strategy. * Conduct quarterly business reviews and operational meetings with customers. * Provide guidance on operational issue resolution. * Support customer operations through understanding of business processes and procedures. PREFERRED EXPERIENCE: * Experience with Data Center customers preferred. * Strong knowledge of supply chain operations. * Project management experience. * Understanding of business strategy and process improvement. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to write executive-level communications. * Skilled in demand/supply analysis and revenue forecasting. * Experience managing cross-functional dependencies and operational processes. * Ability to manage conflict and resolve operational issues. * Familiarity with customer engagement through business reviews and operational meetings. ACADEMIC CREDENTIALS: Bachelor's Degree preferred. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

Company: The Boeing Company The Boeing Test & Evaluation (BT&E) group is seeking a Flight Test Operations Manager to join our Flight Test and Evaluation team in China Lake, CA. The successful candidate will be responsible for the oversight of the Kuwait FMS flight test and aircraft modifications. This position will manage a team of 10-15 engineers/specialists that support either flight test or aircraft modifications. This team focuses on experimental flight test on cutting edge technology focused on the F/A-18 and EA-18G mission systems. Naval Air Weapons Station (NAWS) China Lake provides and maintains land, facilities and other assets that support the Navy's research, development, acquisition, testing and evaluation (RDAT&E) of cutting-edge weapons systems for the warfighter. NAWS China Lake is adjacent to the city of Ridgecrest and is located in the Western Mojave Desert region of California, approximately 150 miles north of Los Angeles. NAWS China Lake is one of the largest military installations in the world. In total, its main site and two ranges cover more than 1.1 million acres, an area larger than the state of Rhode Island. The primary program supported by The Boeing Company on NAWS China Lake is the F/A-18 multirole strike fighter and the EA-18 variant. Boeing works directly with our Navy customer supporting its mission to improve the warfighting capabilities of the F/A-18 and EA-18G through system integration, development, test and evaluation of electronic and weapon systems. The site is comprised of employees from across the Boeing enterprise including Boeing Test and Evaluation (BT&E), Boeing Defense, Space & Security (BDS), and Boeing Global Services (BGS). Our site works on programs for the US Military and Foreign Military Sales customers. The diverse team at China Lake is extremely motivated, skilled, knowledgeable, and highly valued by its customers and business partners. Position Responsibilities Include: Manage employees performing activities within multiple (2 or more) disciplines Develop and execute project and process plans, implement policies and procedures and set operational goals Acquire resources for projects and processes, provides technical management of suppliers and leads process improvements Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports Provide oversight and approval of technical approaches, products and processes Manage, develop and motivate employees Basic Qualifications (Required Skills/Experience): 3+ years of experience working with Flight Test 3+ years of experience with Leadership experience with Maintenance and Modification activities Preferred Qualifications (Desired Skills/Experience): Active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) with the ability to obtain Top Secret/SCI Security Clearance Associates degree or equivalent experience Prior F/A-18 and/or EA-18G Experience Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $115,600 - $156,400 Language Requirements: Not Applicable Education: Not Applicable Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . ** Summary:** Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. **Job Description:** The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. **Key Responsibilities/Qualifications** : + Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. + Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. + In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. + Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. + Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. + Stay knowledgeable of competition and important emerging technologies and standards. + Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. + Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. + Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. + Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. **Skills, Knowledge, Experience & Education** At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: + Preferred, BA/BS in Engineering or Business/Operational Management + 7-10+ years of progressive functional experience, within a complex global company. + 5+ years of leadership experience in a 24/7 environment + Strong Business and Financial Acumen + Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact + Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. **Other Suitability Factors** We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a **capacity for complexity** and **temperament** that includes: + A very mature individual with the right balance of confidence and humility. + Process oriented while also strongly developing and relying on interpersonal relationships across the company + Executive presence and ability to connect equally well upwards, downwards and sideways in the organization + Self-motivated and driven towards excellence + A high level of EQ to be able to manage across a large team with significant diversity + Ability to distinguish between and prioritizing urgent and important issues + Situational awareness and complex decision-making ability appropriate for the situation **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 20% of the Time **Relocation Eligible:** Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Summary: Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. Job Description: The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. Key Responsibilities/Qualifications: * Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. * Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. * In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. * Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. * Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. * Stay knowledgeable of competition and important emerging technologies and standards. * Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. * Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. * Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. * Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. Skills, Knowledge, Experience & Education At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: * Preferred, BA/BS in Engineering or Business/Operational Management * 7-10+ years of progressive functional experience, within a complex global company. * 5+ years of leadership experience in a 24/7 environment * Strong Business and Financial Acumen * Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact * Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. Other Suitability Factors We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a capacity for complexity and temperament that includes: * A very mature individual with the right balance of confidence and humility. * Process oriented while also strongly developing and relying on interpersonal relationships across the company * Executive presence and ability to connect equally well upwards, downwards and sideways in the organization * Self-motivated and driven towards excellence * A high level of EQ to be able to manage across a large team with significant diversity * Ability to distinguish between and prioritizing urgent and important issues * Situational awareness and complex decision-making ability appropriate for the situation Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Salary: $160,000.00 - $220,000.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (********************************** . ** Summary:** Provides leadership and direction through managers. Is accountable for the performance and results of a region or related job families. Executes segment/functional business plans and contributes to the development of segment/functional strategy. Decisions are guided by segment/functional strategy and priorities. Directs and controls the activities of a broad functional area. **Job Description:** The Applied Global Services (AGS) Division is seeking a Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer outcomes. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Richardson, TX. **Key Responsibilities/Qualifications** : + Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. + Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. + In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures. + Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals. + Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards. + Stay knowledgeable of competition and important emerging technologies and standards. + Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance. + Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities. + Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs. + Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals. **Skills, Knowledge, Experience & Education** At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company. The ideal candidate will have the following: + Preferred, BA/BS in Engineering or Business/Operational Management + 7-10+ years of progressive functional experience, within a complex global company. + 5+ years of leadership experience in a 24/7 environment + Strong Business and Financial Acumen + Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact + Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives. **Other Suitability Factors** We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable. To succeed in this role requires a **capacity for complexity** and **temperament** that includes: + A very mature individual with the right balance of confidence and humility. + Process oriented while also strongly developing and relying on interpersonal relationships across the company + Executive presence and ability to connect equally well upwards, downwards and sideways in the organization + Self-motivated and driven towards excellence + A high level of EQ to be able to manage across a large team with significant diversity + Ability to distinguish between and prioritizing urgent and important issues + Situational awareness and complex decision-making ability appropriate for the situation **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 20% of the Time **Relocation Eligible:** Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site (**************************************************** accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use of resources to ensure operational performance. Ensure enforcement of all company and departmental procedures, including safety and security. + The pay range for this role is $96,000 to $131,000, taking into account the qualifications and experience of the selected candidate. **What you'll do** + Develops employees + Implements methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and accepts accountability for follow-through + Communicates procedural changes to Customer Service Managers, supervisors and employees and ensures compliance + Monitors and measures on time performance + Identifies areas/individuals which require improvement; develops and implements methods to increase/improve performance + Develops and enhances the work relationship with vendors, ensuring all parties perform their responsibilities properly + Ensures all internal audit requirements are followed and accountable for compliance + Reviews staffing requirements and schedules for all department employees, ensures adjustments are made as needed + Conducts grievance hearings and servs as a grievance hearing officer as required + Interprets the company's policies in a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the development of Customer Service Managers and supervisory staff + Shift work-including nights, weekends and holidays **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School Degree or GED equivalent3 years' airline supervisory experience3 years' airport operations experience **Preferred Qualifications- Education & Prior Job Experience** + N/A **Skills, Licenses & Certifications** + Possess a valid US Driver's License + Must be self-motivated and detail oriented, team player + Able to perform in a fast paced environment while maintaining a professional and effective approach to high stress situations + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

As a Revenue Operations Manager, you will play a crucial role in optimizing our Premier and Category sales. Your main goal is to improve sales efficiency and provide senior leaders with the insights they need to develop and implement a successful strategy. Reporting directly to the General Manager of the Premier and Category Sales, you will collaborate with senior leaders across Sales, Technology, Marketing, and Finance. You will be responsible for driving operational improvements, accelerating program goals, and enhancing the overall customer experience. If you are highly collaborative, analytical and have passion for process improvement, we want to hear from you! What You'll Do: Partner with Premier and Category Sales GM & others leaders to: * Deeply understand both qualitative and quantitative trends in the business through close collaboration with different functional leaders and strong knowledge of short/long-term KPI trends * Develop near-term action plans to address underperformance and/or accelerate positive trends, driving from problem statement through to implementation / adoption * Create long-term (6+ month) roadmap to accelerate channel / program performance, in conjunction with overall Consumer Sales OKRs, cross-functional resources, and headcount considerations * Scope project initiatives, ensuring project management operational excellence from problem definition through execution; drive execution to project deliverables, including hitting stage gate milestones, preparing / delivering updates to sales / cross-functional leadership and incorporating feedback * Coordinate resourcing across various initiatives (e.g., sprint planning, load balancing, coordinating across Business Enablement and cross-functional teams) * Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business (e.g., across sales programs, tech resources) * Manage and coach a team responsible for executional tasks, ticket intake, project management, and detailed analytical pulls * Coach and develop team to enhance their performance and skillset, aligning their growth with strategic category sales initiatives to drive business performance and long-term success * Remove roadblocks while coordinating with cross-functional and complex stakeholders on behalf of the Sales team to ensure streamlined communication What You'll Need * Demonstrable experience in revenue / sales operations, project / program management, strategy & operations, consulting, or similar roles supporting commercial teams (Sales, Customer Service, or Marketing) ideally in a digital / online setting. * A Bachelor's degree with an analytical/ commercial bias (Economics, Finance, Marketing, Business, Statistics or Engineering) or be qualified by experience. * Effective project management skills, from ideation to completion, with the ability to manage timelines, synthesize stakeholder feedback, and deliver high-quality results. * Analytical and data-driven mindset, with the ability to translate insights into actionable strategies. * The ability to break down complex, ambiguous problems into clear, logical steps and actionable tasks for partner teams to execute. * A highly collaborative outlook to drive operational improvements and transformative projects, ensuring a cohesive vision and successful execution by exploring all needs and perspectives across teams. * Exceptional communication skills to clearly and concisely summarize business insights, tailoring the message to different audiences to enable swift business decisions. * Proficiency in Google or Microsoft Suite. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.

Job Description DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting. Requirements Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently. Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience. Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP. Paid Time Off - PTO granted in accordance with contract requirements. Paid Holidays - 11 federal holidays observed annually. Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan - Competitive plan managed through Ameritas. Professional Training - Formal training provided as required, with additional learning opportunities based on role.

DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting. Requirements Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently. Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience. Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP. Paid Time Off - PTO granted in accordance with contract requirements. Paid Holidays - 11 federal holidays observed annually. Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan - Competitive plan managed through Ameritas. Professional Training - Formal training provided as required, with additional learning opportunities based on role.

is open to any candidate in North America. WHO WE ARE: Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events. We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world. We are looking for a seasoned event professional with a passion for live entertainment to join our growing Event Operations department. Our Event Operations team manages the preparation and deployment of all Leap Event Technology products on site at live events across the world. As an Event Operations Manager you will work across multiple departments to ensure that our clients are set up for success at the final stage of every project, and you'll be responsible for executing the successful roll out of our technology on the ground at events. If you love to work live events, have a passion for organization, and thrive in a fast paced environment come join our Event Ops team. Sounds interesting? Let's talk. AS AN EVENT OPERATIONS MANAGER, YOU WILL: Manage a portfolio of events and execute on site deployments for Leap Event Technology (approx. 25 events per year) Work independently and creatively to deliver exceptional client service Be proficient with the hardware and software applications that Leap Event Technology uses to execute live events. Maintain an expert level proficiency in at least three (3) products. Understand product integrations Create and manage budgets for each event you manage; ensure costs are projected correctly and exceptions are properly noted Provide escalation support to Client Support team for clients requiring assistance with event operations software and hardware Perform remote system support and upgrade procedures Perform system QA and testing Publish and maintain system technical documentation Travel in support of your team's events and ensure that on site operations meet Leap Event Technology's high standards Represent Leap Event Technology and all LT products when on site Engage with Product to participate in development and QA testing for on-site applications Collaborate with Account Managers, Implementation Managers, and Client Support to create operations plans, including events where we don't have staff on site Manage a team of contractors through full event cycle, both remotely and onsite Stay up to date on new event technology, and ensure Leap Event Technology is constantly evolving our hardware to stay ahead of industry standards Work in cross-department environments to guarantee that software development aligns with the on-site goals of our operations team Be willing and able to travel to support events during busy parts of the year, including weekends and some holidays Support operations team initiatives (in-office) as requested Travel 70%+ of the year EXPERIENCE & SKILLS: H.S. diploma or equivalent required, Bachelor's degree preferred 1-3 years of experience in event production, or live event planning required Familiarity and comfortable reading and understanding contracts Strong technical and IT skills 2 years of experience with on site or remote client technical support required 2 years of experience with IP networking and protocol support preferred Experience with Adobe Illustrator and Microsoft Excel preferred Strong operations skills, including troubleshooting, and support of on-site hardware and networking installations Solid understanding of how to navigate both Android and iOS products Highly organized and detail oriented, able to foresee operational issues before they occur Strong professional communication skills, ability to confidently interact with clients and professionals of all backgrounds Ability to self-start and complete tasks independently Must be able to lift 100lbs, work outdoors, and should expect instances of long hours to occur regularly Be an expert at traveling and working from unique environments while on the go Possess a passion for creating live event experiences with an eye for improving the customer experience Passport required WORKING CONDITIONS & PHYSICAL REQUIREMENTS Hybrid role Must be available and willing to travel 60-75% of the year Must be able to lift 100lbs, work outdoors, and should expect instances of long hours to occur regularly Must be available to frequently work and travel weekends and some holidays Passport required Ability to enter Canada and the UK required BENEFITS: We offer Medical, Dental, Vision, and Voluntary benefits Generous PTO Paid parental leave (following 12 months of continuous employment) 401K Match $200 event reimbursement 360 Learning, a world-class learning and development platform LEARN MORE: *********************** ADDITIONAL INFORMATION: Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility. *Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. All done! Your application has been successfully submitted! Other jobs

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use of resources to ensure operational performance. Ensure enforcement of all company and departmental procedures, including safety and security. **What you'll do** + Develops employees + Implements methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and accepts accountability for follow-through + Communicates procedural changes to Customer Service Managers, supervisors and employees and ensures compliance + Monitors and measures on time performance + Identifies areas/individuals which require improvement; develops and implements methods to increase/improve performance + Develops and enhances the work relationship with vendors, ensuring all parties perform their responsibilities properly + Ensures all internal audit requirements are followed and accountable for compliance + Reviews staffing requirements and schedules for all department employees, ensures adjustments are made as needed + Conducts grievance hearings and servs as a grievance hearing officer as required + Interprets the company's policies in a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the development of Customer Service Managers and supervisory staff + Shift work-including nights, weekends and holidays **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School Degree or GED equivalent3 years' airline supervisory experience3 years' airport operations experience **Preferred Qualifications- Education & Prior Job Experience** + N/A **Skills, Licenses & Certifications** + Possess a valid US Driver's License + Must be self-motivated and detail oriented, team player + Able to perform in a fast paced environment while maintaining a professional and effective approach to high stress situations + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. * Responsible for the efficient use of resources to ensure operational performance. Ensure enforcement of all company and departmental procedures, including safety and security. What you'll do * Develops employees * Implements methods of maximizing revenue and controlling expenses * Oversees day to day customer service operations * Solicits ideas and/or feedback from employees and accepts accountability for follow-through * Communicates procedural changes to Customer Service Managers, supervisors and employees and ensures compliance * Monitors and measures on time performance * Identifies areas/individuals which require improvement; develops and implements methods to increase/improve performance * Develops and enhances the work relationship with vendors, ensuring all parties perform their responsibilities properly * Ensures all internal audit requirements are followed and accountable for compliance * Reviews staffing requirements and schedules for all department employees, ensures adjustments are made as needed * Conducts grievance hearings and servs as a grievance hearing officer as required * Interprets the company's policies in a professional and positive manner to all customers * Assists Directors with Customer Service Manager interviews and selections * Aids/guides the development of Customer Service Managers and supervisory staff * Shift work-including nights, weekends and holidays All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School Degree or GED equivalent 3 years' airline supervisory experience 3 years' airport operations experience Preferred Qualifications- Education & Prior Job Experience * N/A Skills, Licenses & Certifications * Possess a valid US Driver's License * Must be self-motivated and detail oriented, team player * Able to perform in a fast paced environment while maintaining a professional and effective approach to high stress situations * Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.