Inframark jobs in Houston, TX - 31 jobs

Inframark is currently seeking a skilled Operator II Water/Wastewater Plant. This role is responsible for the operation and maintenance of equipment at small to medium-sized water/wastewater facilities. C-Wastewater and C-Water License required RESPONSIBILITIES Operate a variety of equipment and machinery, including valves, pumps, motors, belt presses, disinfection equipment, and vehicles. Conduct routine testing, monitoring, and maintenance of production wells and water/wastewater facilities. Perform and document treatment processes and maintenance activities to ensure proper operations. Record daily flow, chemical usage, and related data. Respond to call outs and after-hours emergencies to repair treatment equipment, pumps, motors, sensing devices, instrumentation, and electrical systems. Provide customer service functions as needed. Ensure the security and cleanliness of treatment plant facilities and grounds. Communicate with clients and customers regarding routine technical aspects of operations as needed. Coordinate maintenance activities within the treatment facility. Perform other duties as assigned. Willing to work all shifts, including weekends, holidays, evenings, and 24-hour emergency on-call. QUALIFICATIONS Education/Experience: High School Diploma or GED and 2 years of water/wastewater experience. Licenses/Certifications: Valid Driver's License (CDL preferred). Water/Wastewater Operator's License is specific to state and site-specific requirements. Other licenses may vary by site and assignment. Technical: Ability to follow manual and operating instructions. Basic proficiency with Microsoft Office and internet applications. Basic knowledge of water/wastewater operations and working knowledge of electrical components. Communication: Communicates clearly and professionally. Contributes to a positive internal and external customer experience. Maintains composure in challenging situations. Collaborates with others and seeks feedback.

JOB FUNCTION / PURPOSE The Account Manager is responsible for client relations, account management, and marketing aspects of operating multiple projects within an assigned area. RESPONSIBILITIES • Manages customer contracts. Verifies that all aspects of contracts are billed accurately. • Collaborates with operations and maintenance managers to ensure understanding of contract terms and scope. • Develops and updates reference guides for maintenance and operations personnel. • Manages sales and revenue generation within assigned districts; reviews and monitors financial performance. • Ensures that all customer inquiries and disputes are resolved promptly and satisfactorily. • Manages rate orders, verifies correct application, and ensures clients understand billing processes. • Handles client relations, marketing, and entertainment. Documents account management plans for each district. • Oversees account management including approval of all invoices and expenses. • Attends board meetings and prepares reports. Submits updates to Branch Manager, Director of Customer Relations, and Regional Manager at least two days prior to meetings. • Ensures compliance with SOPs, DOT, OSHA, and other regulatory requirements. Assists with facility inspections. • Performs other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS Education/Experience: Bachelor's degree and 5+ years of experience in the operation of a water or wastewater treatment facility, or an equivalent combination of education and experience. Licenses/Certifications: Valid Driver's License. Ability to obtain appropriate water or wastewater certification based on facility managed. Technical: Knowledge of water/wastewater facilities. Working knowledge of OSHA requirements, DOT regulations, and Utility SOPs. Advanced proficiency with Microsoft Office applications and internet tools. Ability to interpret analytical results. Communication: Communicates clearly and professionally. Contributes to a positive internal and external customer experience. Maintains composure in challenging situations. Collaborates effectively. Asks for constructive feedback. Promotes a culture of diversity, respect, and accountability. Engages in productive discussions to challenge others. Problem Solving & Quality: Pays attention to detail. Identifies and resolves complex issues. Thinks strategically and considers the bigger picture. Develops innovative and creative solutions. Managing for Results: Follows all company policies and SOPs. Delegates, prioritizes, and manages work of others. Balances competing priorities, scheduling issues, and deadlines. Delivers effective feedback. Manages cost, quality, and customer experience. Leadership & Initiative: Motivates and empowers others. Acts in accordance with company vision, mission, and values. Takes accountability for performance. Willing to take on additional assignments. Seeks leadership and development opportunities. Trains, coaches, and mentors others. Champions organizational change. PHYSICAL DEMANDS Must be able to: frequently lift 50-60 pounds; load, unload, and move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders. TRAVEL 5-10% Inframark is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at *********************

Operator II - Water/Wastewater Treatment Job Function / Purpose The Operator II is responsible for the operation and maintenance of equipment at medium to large-sized water and/or wastewater treatment facilities. Responsibilities Operate equipment and machinery such as valves, pumps, motors, belt presses, disinfection systems, and vehicles. Conduct routine testing, monitoring, troubleshooting, and maintenance of production wells and treatment processes. Document plant performance including daily flow and chemical usage, and maintain treatment facility equipment. Respond to after-hours emergencies to repair pumps, motors, instrumentation, and other equipment. Ensure plant security and cleanliness, including grounds maintenance as needed. Train staff on operational procedures, equipment repair, and safety practices. Provide customer service support and communicate with clients on technical aspects of operations. May coordinate maintenance activities at the facility. Other duties as assigned. Willingness to work varied shifts including weekends, holidays, evenings, and on-call 24/7 as needed. Education / Experience High School Diploma or GED required. Minimum of 4 years of experience in water/wastewater operations. Licenses / Certifications Valid Driver's License (CDL preferred). Wastewater Operator License required. Other certifications may vary depending on site-specific needs. Technical Skills Advanced knowledge of water/wastewater operations. Ability to interpret operational manuals and instructions. Intermediate proficiency with Microsoft Office and internet-based tools. Communication Clear and professional communication. Ability to collaborate across teams, maintain composure under pressure, and provide thorough information to colleagues and clients. Problem Solving & Quality Detail-oriented with a proactive approach to identifying and resolving complex issues. Escalates concerns appropriately and shares ideas to enhance quality and productivity. Managing for Results Capable of working independently and completing projects with minimal supervision. Manages multiple priorities efficiently and adheres to company policies and SOPs. Leadership & Initiative Displays a positive, accountable, and leadership-driven mindset. Acts according to the company's mission and values. Trains and mentors others. Able to lead in the supervisor's absence. Physical Demands Must be able to frequently lift 50-60 pounds; move heavy equipment/tools; access confined spaces; walk and climb stairs and ladders regularly.

Operator in Training Inframark is looking for an Operator in Training. We will train candidates. JOB FUNCTION / PURPOSE The Operator in Training is responsible for learning to operate machinery, pumps and related equipment in water or wastewater treatment facilities. RESPONSIBILITIES Operates a variety of equipment/machinery including: valves, pumps, motors, belt presses, disinfection equipment, vehicles, etc. Conducts routine testing, monitoring and maintenance of production wells, water/wastewater unit processes and basic laboratory analyses. Performs and documents treatment process and maintenance of treatment facility equipment. Documents plant performance including daily flow, electrical and chemical usage and dosage. Responds to call outs and after-hours emergencies to repair treatment equipment, pumps, motors, sensing devices, instrumentation and electrical support. Ensures facilities are clean, neat and secure. Provides customer service functions when necessary. Other duties as assigned. Willing to work all shifts, including: weekends, holidays, evening and 24-hour emergency on call. Day shift with once a month on call and weekend coverage. EDUCATION, EXPERIENCE AND SKILLS Education/Experience: High School Diploma or GED. Licenses/Certifications: Valid Driver's License (CDL preferred). Ability to obtain Water/Wastewater Operator's License within one year. Other licenses may vary according to specific site and assignments. Technical: Ability to follow manual & operating instructions; Basic knowledge of water/wastewater facilities and ability to obtain Water/Wastewater Operator's License (Level 1) within one year. Basic proficiency with Microsoft Office applications & internet. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations. Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. PHYSICAL DEMANDS Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

Inframark is seeking a Lead Field Service Technician to oversee and perform preventive maintenance, troubleshooting, and repairs at customer sites. This role serves as a technical expert and team leader, ensuring efficient service execution, safety compliance, and customer satisfaction in water/wastewater treatment operations. The ideal candidate has strong hands-on experience, leadership abilities, and a commitment to service excellence. If you're looking for a challenging and rewarding leadership role with career growth opportunities, we encourage you to apply! Key Responsibilities 🛠 Technical Service & Maintenance Perform and oversee preventive maintenance, troubleshooting, and repair of water/wastewater treatment equipment. Diagnose and resolve complex mechanical, electrical, and operational issues. Ensure proper use, maintenance, and calibration of tools and equipment. Assist in equipment installations, upgrades, and system optimizations. 📋 Team Leadership & Training Provide guidance, mentoring, and training to Field Service Technicians. Assign and oversee daily work tasks, ensuring efficiency and quality control. Act as the primary point of contact for escalated technical issues in the field. Foster a positive and collaborative team environment, promoting safety and best practices. 📅 Scheduling & Documentation Coordinate with managers to schedule and plan service calls efficiently. Maintain accurate service records, inspection reports, and equipment logs. Document work completed, recommended repairs, and system performance. 🚨 Emergency & After-Hours Support Respond to emergency service calls outside of normal working hours as needed. Be available for weekend, holiday, evening, and 24-hour on-call shifts. Lead emergency troubleshooting efforts and coordinate response actions. 👥 Customer Service & Collaboration Communicate professionally and effectively with customers and internal teams. Provide technical recommendations to improve system efficiency and reliability. Ensure a positive customer experience through excellent service delivery.

JOB FUNCTION/ PURPOSE The Customer Service Representative I is responsible for handling and processing incoming calls and requests from customers. RESPONSIBILITIES Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person. Fills out necessary paperwork associated with each transaction. Generates reports as needed. Refers service failure complaints to designated departments for investigation. Inputs information regarding inspections and payments. Prepares basic correspondence with customers. May be responsible for maintaining a cash drawer and processing cash payments. Other duties as assigned. Education/Experience: High School Diploma or GED and 1-year related experience. Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations & cash handling. Ability to type 35 WPM, including Alpha-numeric keys & 10 key-machine. Other technical skills (specific to role and location): Basic map reading ability. Ability to read meters. Working knowledge of billing & payment processing. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations. Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. PHYSICAL DEMANDS The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

JOB FUNCTION/ PURPOSE The Journeyman Electrician is responsible for inspecting, maintaining and repairing various types of equipment to prolong the serviceable life of all equipment. Journeyman License required RESPONSIBILITIES Performs sophisticated electrical troubleshooting and repairs including wiring single/three phase motors. Prepares maintenance schedules for equipment, vehicles and facilities. Cleans and maintenance tools and equipment. Maintains files and records of work orders and task completion. Performs auto dialer installation and a variety of other installation, preventive, maintenance and repair activities on electrical components, motor controls, etc. Other duties as assigned. Willing to work all shifts, including: weekends, holidays, evening and 24-hour emergency on call. Education/Experience: High School Diploma or GED and 2 years of related experience or equivalent training in a related field. Licenses/Certifications: Valid Driver's License (Class B CDL preferred). Electrical, Journeyman's License. Other licenses may vary according to specific site and assignments. Technical: Ability to follow manual & operating instructions. Intermediate proficiency with Microsoft Office applications & internet & CMMS Systems. Advanced knowledge of all aspects of electrical wiring, control circuitry. Advanced troubleshooting capability. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information. Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues. Managing For Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow & scheduling. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains others. Takes charge in absence of supervisor. PHYSICAL DEMANDS Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

JOB RESPONSIBILITIES: Collect samples from water distribution system, wastewater treatment plants, streams, and commercial/residential establishments for lab analysis Conduct laboratory tests including tests for alkalinity, phosphates, nitrogen, BOD, chlorine residual, etc. Maintain daily log of test results to maintain quality control Clean and maintain lab equipment and materials QUALIFICATIONS: Knowledge of laboratory techniques and water analysis methodology Knowledge of wastewater plant operations, state and federal regulations, equipment, and safety practices Valid driver's license Strong detail-oriented work style

The Training Manager is responsible for designing, implementing, and managing all training and onboarding programs for the HOA Community Management division. This includes new hire orientation, continuing education for all Community Managers, and quality assurance initiatives. The role ensures consistent delivery of high-quality training aligned with company standards, regulatory requirements, and strategic objectives. The Training Manager will report directly to the Vice President of Community Management and collaborate with leadership and cross-functional teams to drive improvements in efficiency, productivity, and quality. PRIMARY RESPONSIBILITIES Design and implement training and quality assurance programs for CMS operations staff. Oversee new-hire orientation, product/service training, and software application training. Manage onboarding processes, including hardware/software setup for new employees. Develop and deliver continuing education modules; ensure compliance with CAM/LCAM certification requirements. Schedule training sessions and maintain the training calendar. Implement performance tracking metrics and provide monthly reports. Collaborate with department heads, HR, and Health & Safety for training initiatives. Evaluate training effectiveness through testing, observation, and feedback; update programs as needed. Provide coaching, technical direction, and ongoing development opportunities. Establish processes and tools to monitor staff performance and service improvements. Maintain awareness of training trends, developments, and best practices. Draw individualized training and development plans based on needs assessments and career paths. Ensure project/department milestones and budget adherence. Other duties as assigned. KPIs & SUCCESS METRICS 90% of new hires complete onboarding within 30 days. 100% annual completion of continuing education. Training satisfaction score: 4.5/5 average. Reduce onboarding time by 20%. Maintain budget compliance. EDUCATION / EXPERIENCE Bachelor's degree in business, Education, or related field (Master's preferred). 7-10+ years of experience in training and development, preferably in property management. Knowledge of CAM/LCAM certification requirements. TECHNICAL Advanced proficiency with Microsoft Office, LMS, and e-learning tools. Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations. Ability to type 35 WPM, including alpha-numeric keys & 10-key machine. COMMUNICATION Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborate with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges others through productive discussion. PROBLEM SOLVING & QUALITY Pay attention to detail. Identifies & solves complex issues. Thinks ‘big picture' when assessing problems/opportunities. Develop innovative & creative solutions. MANAGING FOR RESULTS Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience. LEADERSHIP & INITIATIVE Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change. CURRICULUM & LMS EXPECTATIONS Conducts needs assessments, stakeholder interviews, and regulatory requirement reviews. Designs curriculum modules, objectives, delivery formats, and assessments. Develops lesson plans, multimedia content, and job aids. Configures LMS platform (SCORM compliance, HRIS integration, SSO security). Manages content uploads, version control, and branding. Automates notifications, progress reports, and gamification. Pilot tests programs, collects feedback, and adjusts content. Monitors adoption, completion rates, and continuous improvement. PHYSICAL DEMANDS The work environment is characteristic of an office environment: sitting, standing, walking, bending, and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.

The Billing Representative I provides front‑line customer care and billing support for Inframark‑served communities. This role handles inbound calls and tickets, processes payments and adjustments under guidance, resolves routine billing questions, and updates customer accounts in the CIS to ensure accurate, timely bills. Key Responsibilities Answer inbound calls/emails/chats; authenticate customers and document interactions in CRM/CIS. Process payments, set up autopay, and provide balance/usage information per policy. Submit and track service requests (re‑reads, move‑in/move‑out, start/stop, leaks) and simple billing adjustments for approval. Research routine bill questions (read dates, rates, late fees) using SOPs and knowledgebase; escalate as needed. Update account profiles, mailing addresses, exemptions, and contact preferences; maintain accurate notes. Meet or exceed KPIs (FCR, QA score, adherence, AHT) and participate in coaching and training. Protect customer data and follow payment security and privacy requirements. Qualifications 1-2 years of customer service or call center experience; utilities experience a plus. Proficiency with Microsoft 365; ability to learn CIS/CRM systems and follow documented SOPs. Clear communication, empathy, and problem‑solving; accurate data entry and attention to detail. Education & Certifications High school diploma or equivalent required; some college preferred. Skills & Competencies (CLEAR Values) Collaboration - partners with Customer Care, Field Operations, Metering, and Finance to resolve issues quickly. Leadership - takes ownership of outcomes; (Supervisor) coaches and develops team members. Excellence - maintains accurate records and audit‑ready documentation; follows SOPs and controls. Accountability - meets cycle deadlines, quality targets, and service levels; uses KPIs to drive improvement. Respect - communicates clearly and professionally with customers and colleagues. Work Environment & Physical Requirements Office/remote environment with extended screen time. Peak workloads during billing cycles and month‑end close. Reasonable accommodations may be made for qualified individuals with disabilities.

Maintenance Technician I JOB FUNCTION / PURPOSE The Maintenance Technician I is responsible for inspecting, maintaining, and repairing a variety of equipment to extend its serviceable life. This entry-level role supports facility operations by performing preventative and corrective maintenance under guidance. RESPONSIBILITIES • Assists Lead Maintenance Technician in executing maintenance tasks. • Cleans and maintains tools, equipment, and assigned workspaces. • Prepares maintenance rigs and tools for daily operations. • Repairs or replaces pumps, motors, gearboxes, blowers, belt presses, and other mechanical components. • Maintains records and documentation of work orders and completed tasks. • Performs routine equipment maintenance tests and inspections. • Adheres to all company safety policies and health procedures as they relate to essential job duties. • Available for all shifts including weekends, holidays, evenings, and emergency on-call rotations. Other Duties as required. QUALIFICATIONS • Ability to write simple correspondence and follow written/oral instructions. • Demonstrated willingness to learn and assist in team-based environments. • Prior water or wastewater treatment facility experience preferred. EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent and 0-1 year of relevant experience and/or training, or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS • Valid Driver's License (CDL preferred). • Self-Contained Breathing Apparatus (SCBA) certification or ability to obtain. PHYSICAL DEMANDS • Must be able to frequently lift up to 50 pounds. • Ability to climb ladders and stairways safely. • Must be able to pass a fit-test for Self-Contained Breathing Apparatus (SCBA). • Ability to work in confined spaces. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

The General Manager assumes oversight of day-to-day community operations and on-site staff. General Manager is responsible for ensuring the efficiency and effectiveness of the Association's on-site operations to maintain a smooth running & properly functioning Community, for the purpose of on-time product and service delivery to the Client. This position works closely with the Board of Directors. RESPONSIBILITIES This position reports to the Director of On-site Management Works with the Community Managers, Board Members, and Committee Members to develop strategic direction and timely delivery of contract requirements for the Association Manages Coordinators and Community Manager Supervisor. Develops their annual reviews and success plans Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Association and Board of Directors Oversees community, communication, and monitors Association budgets, taxes, collections, processes and procedures Reviews monthly financial reporting and makes recommendations as to anticipated shortfalls and/or excess funding by budget line item Reviews bids and vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors Performs spot audits of utility companies' invoices for payment in accordance with the client's accounting procedures and timely delivery by due date Performs review of regular inspections of all common properties and facilities with Manager/Coordinator Prepares and attends all Board of Directors and Annual meetings. Audits Neighborhood Representative and Committee meetings Responsible for supporting, training, and providing proactive supervision of staff Review and confirm timely distribution of meeting notices, agendas, reports, and minutes of meetings Oversee all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws Responsible for developing (as needed) and oversight of all Association SOPs Must be able to handle escalated homeowner, client, and vendor situations in person as needed Supervises the day to day operations of their assigned team Understands and adheres to all company health and safety procedures as they relate to essential job functions Other duties as assigned This is not a remote work position. Candidates are required to work on-site in an office, Monday - Friday, 8a-5p. QUALIFICATIONS Proven verbal and written communication skills in order to interface with residents, Board members and vendors Ability to establish strong interpersonal relationships with assigned Community Managers, Board members and vendors Proven ability to run Board and Annual meetings Strong public speak skills Strong organizational skills, ability to prioritize work and attention to detail Strong customer service skills Strong presentation skills Strong time management skills Ability to adapt to change within the organization and the needs of the client Proficient in Windows and MS Office with excellent Excel capabilities Strong leadership and influence skills EDUCATION and/or EXPERIENCE Bachelor's Degree with Community/Association management or equivalent industry experience, or Associates Degree with Community/Associate management or industry equivalent experience. CERTIFICATES, LICENSES, REGISTRATIONS CMCA, AMS, or PCAM Designation strongly preferred. LSM Designation desired. 5+ years of community management experience required. Previous supervisory or leadership experience required. PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Admin Asst II - Architectural Review Administrator JOB FUNCTION/PURPOSE The Administrative Assistant II is responsible for performing basic administrative support of a moderately skilled nature. RESPONSIBILITIES Manages the workflow of assigned associations for architectural requests. Answers phone calls, emails and other correspondence pertaining to architectural requests. Contact clients, vendors and/or contractors as needed by phone and/or email. Reviews supporting documents and association guidelines to complete application process in a timely manner according to association timelines. Performs general office support duties including copying, filing, mailing, uploading documents and faxing; maintaining office directories and filing systems; managing office supplies. May also perform support tasks related to customer service and finance needed. Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members. Assists manager with special projects as needed. Other duties as assigned (region specific). Education/Experience: High School Diploma or GED and 2-3 years related experience. Technical: Intermediate proficiency with Microsoft Office applications & internet. Ability to learn numerous software programs. Advanced math skills including debits & credits. Working knowledge of post office protocol, bulk mail processing, work order systems & handling. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity. Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development. PHYSICAL DEMANDS: The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs. TRAVEL: None.

Job Function / Purpose The Community Manager is responsible for overseeing the day-to-day managing and coordinating of Association operations and administrative functions in order to maintain a smooth running & properly functioning Community. Candidates must demonstrate prior experience engaging developer communities and supporting technical audiences. Responsibilities • Works with the Board Members, Senior Managers and RM to develop strategic direction for the Associations. This position reports to the Senior Manager of Property Management. • Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Board of Directors. • Develops, communicates and monitors property budgets. • Reviews monthly finances and makes recommendations to the Board as to anticipated shortfalls and/or excess funding by budget line item. • Coordinates, negotiates and administers vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors. • Audits and approves vendor and utility companies' invoices for payment in accordance with the client's accounting procedures. • Prepares timely and accurate monthly financial reporting information as required by Association management contract. • Conducts monthly inspections of all common properties within each Association and prepare deed restriction violation communication in accordance with the recorded covenants. • Attends all Board and annual meetings per contract. • Prepares and distributes notices of meeting, agenda and minutes of meeting. • Administers all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws. Qualifications • Proven verbal and written communication skills in order to interface with residents and Board members. • Ability to establish strong interpersonal relationships with Board of Directors and vendors. • Strong organizational skills, ability to prioritize work and attention to detail. • Strong customer service skills. • Strong presentation skills. • Strong time management skills. • Ability to adapt to change within the organization and the needs of the client. • Proficient in Windows and MS Office with excellent Excel capabilities. Education and/or Experience Bachelor's Degree with 3-5 years of Community/Association management or equivalent experience, or Associates degree with 6-8 years of Community/Associate management or equivalent experience. Certificates, Licenses, Registrations CMCA, AMS, or PCAM Designation Physical Demands **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

The Meter Reader is responsible for a variety of duties including reading residential and commercial meters, rereads, and delivering red tags. RESPONSIBILITIES Accurately reads and records commercial and residential water meters for billing purposes. Checks and reports inoperable meters, damaged or missing meter boxes, and missing lids. Reports leaks, sink holes, or damage to any district facilities. Performs meter re-reads and other activities associated with the contract (e.g. connects/disconnects of water service, door tag notification). Ensures cleanliness of assigned vehicles, tools and equipment. Adhere to all safety policies and procedures such as wearing Personal Protective Equipment and reporting all safety concerns EDUCATION, EXPERIENCE AND SKILLS Education/Experience: High School Diploma or GED. Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations. Other technical skills (specific to role and location): Basic map reading ability and GPS. Ability to read meters. Working knowledge of billing & payment processing. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others, team player. Maintains composure in challenging situations. Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Must have good sense of awareness. Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Time management. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. PHYSICAL DEMANDS Must be able to: frequently lift 20-40 pounds; load, unload & move large equipment/tools including shovels and hand pumps; access confined spaces; continuously walk, climb stairs, walk through ditches and wooded areas. The minimum number of meters reads per hour is set at 100 connections. Will need to work during all weather conditions. Potential Safety hazards include; snakes, bees, spiders and dogs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required. Employees shall perform all other duties as required.

Job Function / Purpose The Community Manager II is responsible for overseeing the day-to-day managing and coordinating of Association operations and administrative functions in order to maintain a smooth running & properly functioning Community. Responsibilities Works with the Board Members, Senior Managers and RM to develop strategic direction for the Associations. This position reports to the Senior Manager of Property Management. Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Board of Directors. Develops, communicates and monitors property budgets. Reviews monthly finances and makes recommendations to the Board as to anticipated shortfalls and/or excess funding by budget line item. Coordinates, negotiates and administers vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors. Audits and approves vendor and utility companies' invoices for payment in accordance with the client's accounting procedures. Prepares timely and accurate monthly financial reporting information as required by Association management contract. Conducts monthly inspections of all common properties within each Association and prepare deed restriction violation communication in accordance with the recorded covenants. Attends all Board and annual meetings per contract. Prepares and distributes notices of meeting, agenda and minutes of meeting. Administers all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws. Qualifications Proven verbal and written communication skills in order to interface with residents and Board members. Ability to establish strong interpersonal relationships with Board of Directors and vendors. Strong organizational skills, ability to prioritize work and attention to detail. Strong customer service skills. Strong presentation skills. Strong time management skills. Ability to adapt to change within the organization and the needs of the client. Proficient in Windows and MS Office with excellent Excel capabilities. Education and/or Experience Bachelor's Degree with 3-5 years of Community/Association management or equivalent experience, or Associates degree with 6-8 years of Community/Associate management or equivalent experience. Certificates, Licenses, Registrations CMCA, AMS, or PCAM Designation Physical Demands **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

The Accounts Receivable Specialist posts owner payments (lockbox, ACH, online), reconciles batches, researches discrepancies, processes refunds/chargebacks, and supports delinquency notifications and board reporting. Key Responsibilities Post daily lockbox/ACH/portal payments; balance and reconcile batches; resolve exceptions/NSF. Maintain accurate owner ledgers; process move‑in/out transfers and statement requests. Prepare AR aging, pre‑lien, lien, and foreclosure packets per policy and governing documents. Coordinate with Community Managers on disputes and payment plans; document all actions. Support month‑end close (AR reconciliations) and audit requests; maintain retention standards. Qualifications 2+ years AR or payment processing experience; HOA/condo environment a plus. Excel proficiency and comfort with association/CIS systems; strong accuracy and documentation. Professional communication with homeowners and Board representatives. Education & Certifications High school diploma required; Associate's preferred or equivalent experience. Skills & Competencies (CLEAR Values) Collaboration - partners with Community Managers, Boards, AP/AR, and vendors to deliver timely, accurate results. Leadership - (for lead/supervisor/manager roles) sets direction, coaches the team, and models quality and controls. Excellence - produces audit‑ready work, applies GAAP, and follows SOPs and internal controls. Accountability - meets deadlines, reconciles differences, and communicates risks with solutions. Respect - communicates clearly and professionally with homeowners, boards, and colleagues. Work Environment & Physical Requirements Office/hybrid environment with extended screen time. Occasional file/box lifting up to ~25-30 lbs. Peak workloads during billing, dues/assessment cycles, and month/quarter/year‑end close. Reasonable accommodations may be made for qualified individuals with disabilities.

Operator III - Water/Wastewater Treatment Job Function / Purpose The Operator III is responsible for the operation and maintenance of equipment at medium to large-sized water and/or wastewater treatment facilities. Responsibilities Operate equipment and machinery such as valves, pumps, motors, belt presses, disinfection systems, and vehicles. Conduct routine testing, monitoring, troubleshooting, and maintenance of production wells and treatment processes. Document plant performance including daily flow and chemical usage, and maintain treatment facility equipment. Respond to after-hours emergencies to repair pumps, motors, instrumentation, and other equipment. Ensure plant security and cleanliness, including grounds maintenance as needed. Train staff on operational procedures, equipment repair, and safety practices. Provide customer service support and communicate with clients on technical aspects of operations. May coordinate maintenance activities at the facility. Other duties as assigned. Willingness to work varied shifts including weekends, holidays, evenings, and on-call 24/7 as needed. Education / Experience High School Diploma or GED required. Minimum of 4 years of experience in water/wastewater operations. Licenses / Certifications Valid Driver's License (CDL preferred). Wastewater Operator License required. Other certifications may vary depending on site-specific needs. Technical Skills Advanced knowledge of water/wastewater operations. Ability to interpret operational manuals and instructions. Intermediate proficiency with Microsoft Office and internet-based tools. Communication Clear and professional communication. Ability to collaborate across teams, maintain composure under pressure, and provide thorough information to colleagues and clients. Problem Solving & Quality Detail-oriented with a proactive approach to identifying and resolving complex issues. Escalates concerns appropriately and shares ideas to enhance quality and productivity. Managing for Results Capable of working independently and completing projects with minimal supervision. Manages multiple priorities efficiently and adheres to company policies and SOPs. Leadership & Initiative Displays a positive, accountable, and leadership-driven mindset. Acts according to the company's mission and values. Trains and mentors others. Able to lead in the supervisor's absence. Physical Demands Must be able to frequently lift 50-60 pounds; move heavy equipment/tools; access confined spaces; walk and climb stairs and ladders regularly.

Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service vehicles, maintaining tools and equipment, and responding to emergency calls as needed. The ideal candidate has technical expertise in water/wastewater treatment operations, mechanical systems, and problem-solving skills to ensure service excellence. If you're looking for a hands-on role with career growth opportunities in a company that values safety, innovation, and customer service, we encourage you to apply! Key Responsibilities 🛠 Maintenance & Repairs Perform scheduled preventive maintenance and repairs on water/wastewater treatment equipment. Troubleshoot on-site equipment failures and operational issues, recommending solutions to clients. Clean and maintain tools, equipment, and service vehicles. Prepare necessary tools, equipment, and materials for service work. 📅 Scheduling & Documentation Schedule and plan service calls efficiently. Maintain accurate maintenance and inspection records. Ensure proper documentation of completed work and recommendations for future maintenance. 🚨 Emergency & After-Hours Support Respond to emergency service calls outside of normal working hours. Be available for weekend, holiday, evening, and 24-hour on-call shifts as required. 👥 Customer Service & Collaboration Communicate clearly and professionally with customers and team members. Provide recommendations to clients to improve equipment efficiency and performance. Maintain a positive and professional customer experience.