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  • Full-Stack Engineer (Gov) - Remote, Visa Support, PTO

    Twelvelabs

    Remote infrastructure administrator job

    A cutting-edge AI company in San Francisco is seeking a Full Stack Engineer to design, build, and scale systems that power their platform. This role combines backend and frontend development with responsibilities in API design and system architecture. Candidates should have experience with modern frameworks and cloud technologies. The position is remote eligible for U.S.-based candidates, but in-person interviews will be required in San Francisco. #J-18808-Ljbffr
    $80k-112k yearly est. 3d ago
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  • Head of Infrastructure & Data

    Jproqueni

    Remote infrastructure administrator job

    About Lightfield Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks. We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We're building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful. We are backed by Greylock, Lightspeed, and Coatue, and our team previously built Tome, a generative AI presentation product used by over 25 million people. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role The heart of a CRM is its data model. The ability to collect, store, organize, and retrieve the right data for the right application is absolutely crucial to Lightfield's success. What makes it even more challenging is that Lightfield stores orders of magnitude more data than a traditional CRM and the data needs to be appropriately organized for both LLMs and humans. No one has built a product like this at scale. We're hiring a senior engineering leader to establish and scale the Infra & Data function. You'll collaborate closely with the founders to set architectural direction, evolve our core systems, and build the team responsible for the foundational layer of Lightfield. What you'll do Define and execute Lightfield's infrastructure & data strategy for our next phase of scale. Advance the data, search, retrieval, and agent-execution systems that power our AI-native CRM. Shape our event architecture and orchestrate reliable, high-throughput asynchronous processing and user-defined workflow execution. Strengthen observability and operational practices to ensure reliability, performance, and proactive issue detection. Recruit, grow, and lead a world-class Infra & Data engineering team. Mentor engineers across Lightfield, contribute to code reviews, and elevate our engineering culture and practices. Who you are 10+ years of experience building and scaling backend, data, and infrastructure systems. Deep experience designing high-performance data infrastructure for large-scale ingestion, processing, indexing, and retrieval. Strong expertise in relational database design, indexing strategies, and query optimization (PostgreSQL or similar). Experience with full-text search systems (e.g., Typesense) enabling fast, structured querying. Experience with vector search and semantic retrieval (e.g., Pinecone) to power AI-driven context and recommendations. Experience with job orchestration and durable workflow technologies (e.g., Temporal, Celery) and event-driven architectures (e.g., Kafka). Benefits & Perks Competitive salary Meaningful early equity Health insurance (medical, dental, vision) 3 weeks of PTO 11 paid company holidays + we enjoy a winter holiday break 3 months of paid family leave Wednesdays work from home Regular team dinners, events, offsites, and retreats 401k plan Other perks include: commuter and lunch stipend #J-18808-Ljbffr
    $66k-103k yearly est. 4d ago
  • Staff Infrastructure Engineer SF, NYC, or Remote (USA)

    Hex 3.9company rating

    Remote infrastructure administrator job

    Hex is changing the way people work with data. Our platform makes analytics workflows more powerful, collaborative, and shareable. Hex solves key pain points with today's data and analytics tooling, and is loved by thousands of users all over the world for the beautiful UI, new superpowers, and boundless flexibility. We are a tight-knit crew of engineers, designers, and data aficionados. Our roadmap is full of big ideas and little details, and we would love your help bringing them to life. Hex has raised over $100m from great VCs and angels, giving us many years of runway and the ability to pay competitive salaries, offer great benefits, and provide meaningful equity. We're seeking an experienced infrastructure engineer to join us as a technical leader who will shape the future of our platform architecture! You'll work directly with our engineering leadership to drive infrastructure strategy, mentor our growing team, and build systems that scale with our ambitious growth plans. We recently raised a Series C and are experiencing rapid growth not just in the number of customers and users, but also in the kinds of data workflows we can support with our kernel compute backend. This isn't a hands-off leadership role - you'll be deeply technical while providing strategic direction. We need someone who has strong opinions backed by experience and isn't afraid to make the hard decisions that come with rapid scaling. What you will do Strategic Leadership Define and execute our infrastructure roadmap across our multi-tenant and single-tenant stacks Establish engineering standards, practices, and tooling across the infrastructure team Collaborate with product and engineering teams to align infrastructure investments with business objectives Lead deep database performance optimization and scaling strategies Lead infrastructure cost optimization and capacity planning initiatives Technical Ownership Architect and implement scalable solutions on our AWS/Kubernetes/PostgreSQL/Redis stack Design container orchestration strategies with Kubernetes patterns and resource optimization Design and build robust CI/CD pipelines and deployment strategies Drive reliability engineering practices including monitoring, alerting, and incident response Evaluate and integrate new technologies that enhance our platform capabilities Team Development Mentor engineers and help grow their technical skills Participate in hiring and building out the infrastructure team Foster a culture of technical excellence and continuous learning Lead technical design reviews and architecture discussions About You Technical Expertise 7+ years of infrastructure engineering experience with 3+ years in technical leadership roles Deep expertise with AWS services (EC2, RDS, EKS, networking, security) Production experience with Kubernetes orchestration and container management Experience with database performance engineering - query optimization, execution plan analysis, and datastore selection for different workload patterns Proficiency with infrastructure as code (Terraform, CloudFormation, or similar) Solid understanding of application deployment and scaling Knowledge of security best practices and compliance frameworks Leadership Qualities Track record of leading technical initiatives in fast-growing companies Strong opinions on engineering best practices with the flexibility to adapt Excellent communication skills and ability to influence across organizations Comfortable with ambiguity and rapid decision-making in a startup environment Startup Experience Understanding of the unique challenges of scaling infrastructure during hypergrowth Ability to balance technical debt with feature velocity Experience with resource constraints and scrappy problem-solving Bonus Points Advanced Kubernetes operators development and custom resource definitions Background with observability tools (Datadog, New Relic, Prometheus/Grafana) Contributions to open source infrastructure projects Experience with multi-region deployments and disaster recovery planning Our stack Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack. In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $215,000 - $270,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. #J-18808-Ljbffr
    $215k-270k yearly 5d ago
  • Remote Principal Engineer - Elasticsearch Storage Engine

    Elasticsearch B.V 4.7company rating

    Remote infrastructure administrator job

    A leading technology company is looking for a Principal Software Engineer II to join their globally distributed team in Seattle. You will lead initiatives for Timeseries solutions, contribute to Elasticsearch development, and collaborate with senior engineers. The role requires strong Java skills and experience with data storage technologies. This fully remote position offers competitive pay and benefits, emphasizing diversity and inclusion in their workforce. #J-18808-Ljbffr
    $86k-117k yearly est. 4d ago
  • Senior Data Infrastructure Engineer - Remote-First

    Voiceflow

    Remote infrastructure administrator job

    A global trade technology company is looking for a Senior Software Engineer specializing in Data Infrastructure. This role involves taking ownership of data systems, ensuring scalability, and participating in a hybrid work environment. Ideal candidates will have a strong background in infrastructure engineering and software development, experience with data pipelines, and excellent communication skills. The position offers a competitive salary ranging from $206,000 to $229,000 USD, emphasizing impact in a diverse and global context. #J-18808-Ljbffr
    $206k-229k yearly 3d ago
  • Infrastructure Engineer - Cloud, Kubernetes, Equity & Remote

    Sift Stack, Inc.

    Remote infrastructure administrator job

    A technology company is seeking a DevOps Engineer to design and maintain scalable infrastructure solutions, collaborating closely with software engineers. This role requires at least 3 years of experience in distributed systems and cloud-based environments such as AWS or Azure, along with experience in containerization technologies like Docker and Kubernetes. The company values a collaborative approach and offers a salary range of $150,000 - $200,000 per year plus equity and benefits. #J-18808-Ljbffr
    $150k-200k yearly 4d ago
  • Infrastructure Platform Engineer

    Fieldguide

    Remote infrastructure administrator job

    About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote‑first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self‑reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start‑up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work‑life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role As an Infrastructure Platform Engineer at Fieldguide, you will play a pivotal role in our mission to design, build, and deliver a cutting‑edge foundation for our product teams in a dynamic, cloud‑based environment. You'll collaborate closely with our talented product developers to craft and maintain the optimal cloud infrastructure, finding the balance between performance, resilience, and cost‑effectiveness. You'll be at the forefront of emerging technologies, overseeing our production environment by monitoring availability and taking a holistic approach to system health to ensure top‑notch quality, security, and reliability. Your role will also encompass providing primary operational support and engineering expertise for our distributed software applications across the entire Fieldguide environment. What You'll Do Design, build, and maintain core platform infrastructure to support scalable, reliable, and secure services across engineering teams. Develop and manage Infrastructure as Code (IaC) using tools like Terraform to ensure consistent, reliable environments. Collaborate with software and data engineering teams to provide self‑service infrastructure and platform tooling that accelerates development workflows. Monitor and improve system reliability, performance, and cost efficiency through metrics, logging, and alerting frameworks (e.g., Datadog, CloudWatch). Ensure infrastructure security and compliance by implementing best practices for identity management, network segmentation, secrets handling, and vulnerability management. Contribute to incident response and postmortem processes, driving root cause analysis and long‑term improvements. Mentor and collaborate with other engineers, fostering a culture of reliability, automation, and continuous improvement. Support disaster recovery and business continuity planning, ensuring high availability and resilience of critical systems. Document infrastructure design, architecture decisions, and operational procedures for transparency and team enablement. Who You Are You have extensive hands‑on experience in constructing complex cloud solutions using multiple AWS services. You are skilled in provisioning and configuring cloud services using Terraform and the AWS CLI / API. You have proficiency in designing effective monitoring/alerting and log aggregation solutions using tools like Datadog and AWS CloudWatch (New Relic, Prometheus/Grafana, etc.). You have a solid understanding of data systems, including both SQL and NoSQL. You have experience in developing and maintaining software in security and regulatory compliance environments (SOC 2, PCI‑DSS, HIPAA, etc.). You are comfortable in participating in on‑call support to ensure 24/7 availability of services. You have a passion for mentoring and coaching other engineers. You have excellent communication and organizational skills, capable of managing multiple competing priorities in a rapidly evolving environment. Bonus Points You have experience with GraphQL as a database front‑end API. You have experience with database system architecture (e.g., Postgres) and observability, to help us increase our overall database performance. You have experience both working with AI, and with providing it as a tool for engineers and our internal applications to utilize. You have experience working through and designing for security audits (e.g., SOC2, PCI, etc.). More about Fieldguide Fieldguide is a values‑based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win‑win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules #J-18808-Ljbffr
    $115k-175k yearly est. 6d ago
  • Senior Network Infrastructure Engineer - Remote (C/C++)

    Recruiting From Scratch

    Remote infrastructure administrator job

    A specialized talent firm is seeking a Senior Software Engineer focused on network infrastructure. This remote role requires over 6 years of experience, particularly in C/C++, with strong networking fundamentals. You will design and maintain core infrastructure for a zero-trust access platform, tackle complex problems, and join a collaborative, low-ego environment. A competitive salary ranging from $170,000 to $220,000 is offered, along with equity and comprehensive benefits. #J-18808-Ljbffr
    $170k-220k yearly 4d ago
  • Remote Enterprise Platform Engineer: Secure & Scalable

    Amiri Recruiting

    Remote infrastructure administrator job

    A leading tech recruitment agency is seeking an Enterprise Engineer to design product solutions for enterprise customers. The role involves understanding customer needs, scaling infrastructure, and building secure systems. Candidates should have over 4 years in software or infrastructure engineering with strong backend skills and a desire to drive revenue impact. This position is suitable for individuals with cross-functional capabilities and familiarity with AI-powered developer tools, offering flexibility with SF/NYC/Remote locations. #J-18808-Ljbffr
    $111k-158k yearly est. 4d ago
  • Senior C# Data & Infrastructure Engineer (Remote)

    Labelbox 4.3company rating

    Remote infrastructure administrator job

    A leading AI data firm is seeking a Senior C# Full-Stack Engineer to work on systems supporting AI data pipelines and evaluation workflows. This remote position requires a commitment of 20-40 hours per week and offers a competitive hourly rate between $50 and $75 based on experience. Ideal candidates should have over 5 years of C# experience, full-stack development expertise, and strong communication skills. Collaborate with diverse teams to enhance data processes and system reliability. #J-18808-Ljbffr
    $50-75 hourly 6d ago
  • Systems Engineer, Platform Requirements and Verification

    Waabi Innovation Inc.

    Remote infrastructure administrator job

    You will… Own the creation, documentation, alignment and verification of vehicle platform requirements at Waabi and define ways for how to describe and evaluate them efficiently and effectively Bring an in-depth understanding of sensors, compute and actuators used in self-driving vehicles and drive an architecture with requirements that generate a simple yet very safe highly autonomous vehicle platform Act as a central point of contact at Waabi for specific vehicle platform requirements and related tests and communicate updates, progress and potential roadblocks to stakeholders at all levels Help drive Waabi's safety culture through application of safety standards and methodologies in your area of responsibility across all supporting teams at Waabi including Systems Engineering, Hardware and Software Define necessary improvements for our highly realistic simulator to effectively verify most vehicle platform aspects under all required conditions and work with other teams at Waabi to get these improvements designed and implemented Own the writing and tracking of tests and test executions in line with company project milestones Continuously evaluate and enhance Waabi's vehicle platform capabilities, look for novel approaches, identify and apply lessons learned and ensure a detailed and comprehensive documentation that is easily accessible Implement tools and methodologies to streamline and automate the vehicle platform requirement processes where applicable Work with external partners on delivering a safe vehicle platform that has been verified and validated to support a strong safety case for the complete self-driving system Qualifications: Undergrad required; Masters or PhD within an engineering discipline preferred 3+ years of automotive, robotics, aerospace or related industry experience Experience with requirements-specifications and metrics Experience with executing complex vehicle test campaigns Experience with methods and standards such as ISO 26262, SOTIF (ISO 21448) and / or UL 4600 Strong fundamentals in mathematics, engineering and physics and basic understanding of vehicle dynamics Excellent data analysis skills with modern tools such as Python or Matlab Open-minded and collaborative leader who is eager to provide guidance and has the willingness to help others Passionate about self-driving technologies, solving hard problems, and creating innovative solutions Experience with vehicle actuation (brakes, steering, propulsion) Bonus/nice to have: Experience in launching a driverless product Experience in leading small teams of systems engineers Experience in the automotive self driving industry Experience building software systems from scratch Experience in robotics or machine learning The US yearly salary range for this role is: $140,000 - $190,000 USD in addition to competitive perks & benefits. Waabi's yearly salary ranges are determined based on several factors in accordance with the Company's compensation practices. The salary base range is reflective of the minimum and maximum target for new hire salaries for the position across all US locations. Note: The Company provides additional compensation for employees in this role, including equity incentive awards and an annual performance bonus. Perks/Benefits: Competitive compensation and equity awards. Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only). Unlimited Vacation. Flexible hours and Work from Home support. Daily drinks, snacks and catered meals (when in office). Regularly scheduled team building activities and social events both on-site, off-site & virtually. As we grow, this list continues to evolve! Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact! Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know. #J-18808-Ljbffr
    $140k-190k yearly 2d ago
  • AI Infrastructure Architect (Remote-First, Equity)

    CEF Ai

    Remote infrastructure administrator job

    A leading AI technology company in San Francisco seeks a Principal Software Engineer to design and build their AI-first data computing platform. This role involves systems architecture, technical leadership, and driving projects to production. Candidates should have 4+ years in software environments, mastery of systems languages, and strong communication skills. The position offers competitive compensation and meaningful equity, with a remote-first approach. #J-18808-Ljbffr
    $127k-172k yearly est. 5d ago
  • Remote Lead Infrastructure Engineer - SRE & Platform Automation

    Bigcommerce Pty 4.8company rating

    Remote infrastructure administrator job

    A leading technology firm is seeking a full-time Lead Infrastructure Engineer to enhance the stability of its infrastructure. This remote role targets experienced individuals with a solid foundation in software engineering and DevOps principles. Key responsibilities include improving database reliability, building automation tools, and collaborating on engineering efficiency initiatives. Ideal candidates are experienced in Golang and Ruby, with skills in Docker and Kubernetes. Join a vibrant team driving innovation in a remote environment. #J-18808-Ljbffr
    $111k-167k yearly est. 6d ago
  • Remote Forward Deployed Engineer - Shape Data Solutions

    Getclera

    Remote infrastructure administrator job

    A leading technology firm is seeking a Forward Deployed Engineer in San Francisco. In this role, you'll partner with marketing and growth teams to turn complex problems into actionable data science and engineering solutions. This position demands a high level of ownership, as you shape product development to enhance customer value. The ideal candidate will possess strong skills in data science and software engineering, and appreciate a collaborative work environment that supports innovation. #J-18808-Ljbffr
    $103k-149k yearly est. 2d ago
  • Remote Distributed Systems Engineer (Blockchain) - Toposware

    Blockchain Works 4.1company rating

    Remote infrastructure administrator job

    Boston, MA, USA I Full remote possible I Full time You want to be a major contributor of an ambitious project's design and architecture? You're not afraid to try new things and push boundaries? You take great delight in taking on challenges? You're seeking for a thrilling and blooming tech-first business and a caring and collaborating environment? Read on! We are developing a next-generation interoperable blockchain ecosystem based on zero-knowledge proofs that provides tamper resistance and data privacy. Purpose of the job The Topos ecosystem is under active development, and as part of your role, you will be tasked with designing core features, improving the performance and reliability of the ecosystem. This role is ideal for engineers with expertise in blockchain, distributed systems, and security in protocol design. You can bring in your knowledge and your experience and grow further with the team. We are looking for a talented, hardworking, forward-thinking and ambitious senior (5+ years) profile to help us grow our solutions. What you'll be doing Be a technical leader on various projects across the platform. Research potential use cases in the blockchain field, lead the needs, development and implementation of such use cases as part of a coherent product roadmap. Design communication protocols bridging multiple p2p networks. Major contributions on the strategic directions with the engineering team. Work with open source community by collaborating with external contributors on our codebase, creating and participating in events, facilitating information exchange between our community and other open source communities. Team In a nutshell, half of us are academics in mathematics and cryptography, and the other half software engineers. We are dispatched all over the world, with our first office in Tokyo and our brand new HQ located in Boston, MA, United States. The team is coming from many places such as CERN, École Normale Supérieure, Telecom Paris, UCL, Ubisoft and InfoSec. We strive for a transparent and thoughtful collaboration between autonomous, efficient and caring people. What we need to see MS/PhD in Computer Science or related field. Significant work experience in Distributed Systems and/or Networking (notably p2p). Major interest and expertise in Distributed Systems design, development, optimization and operation, especially in byzantine context. Solid awareness of the key challenges rising from distributed data storage (e.g. availability, consistency, scalability). Strong hands-on experience in securing p2p distributed systems (e.g. against typical attacks such as Sybil attacks, Eclipse attacks, etc.). Deep understanding of key metrics in distributed networks (e.g. latency, throughput). Strong general networking knowledge (DNS, TCP/IP, HTTP, load balancing, QoS). Strong programming background in one or more of the following languages: Rust, C++11, Go. Demonstrated leadership capabilities. Excellent communication and collaboration skills. Ways to stand out from the crowd Blockchain enthusiasm and familiarity with use cases and applications based on it. Interest in the cryptography commonly used in blockchain. Familiarity with Web Assembly (wasm). Experience in designing p2p system. Experience working on open-source projects. Experience collaborating in a distributed team. What we offer You make your own schedule, as long as your communication buffer allows bounded asynchrony. You work from wherever you want, as long as your working space remains suitable for focus (we don't recommend the hammock). A compensation that reaches the heights of your profile. A chance to be part of an exciting journey into an incredibly effervescent field. Company paid benefits (employee only) Unlimited PTO Toposware is an equal opportunities employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you've read this far and you think you fit the profile, just apply. The way we operate If you seek for a better insight into how we work, let us list our five fundamental principles: Knowledge - Contribute to and share knowledge Collaboration - Unite together to transcend ideas Efficiency - Thrive for achievements Care - Be conscientious about your work and the people around Transparency - Say what you think and think what you say #J-18808-Ljbffr
    $80k-115k yearly est. 4d ago
  • ML Systems Engineer - Remote AI Platform

    Atlassian 4.8company rating

    Remote infrastructure administrator job

    A technology collaboration company is seeking a Machine Learning Systems Engineer. This role involves building and scaling core infrastructure for AI and ML, mentoring junior engineers, and leading projects from design to launch. Candidates should be fluent in Java or Kotlin and have experience with AWS and machine learning. The position offers remote work options and competitive compensation ranges based on geographical zones. #J-18808-Ljbffr
    $128k-165k yearly est. 4d ago
  • Technical Support Engineer New Turkey - Remote

    Fundraiseup

    Remote infrastructure administrator job

    Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr
    $61k-87k yearly est. 3d ago
  • Senior System Engineer

    Insight Global

    Infrastructure administrator job in Columbus, OH

    Must Haves: 5+ years as a systems engineer or infrastructure engineer supporting performance mgmt projects, migrations, consolidations, etc. Deep hands-on experience with VMWare, NetApp storage and Veritas backup Prior experience vetting recommendations for storage and VMWare upgrades Strong operational knowledge of Active Directory and Citrix Understanding of cloud best practices with AWS or Azure (clients has NetApp and Citrix dependencies in AWS) Pluses: Prior experience in leadership & stakeholder engagement Experience with data center/CoLo design, documentation, and physical layout Understanding of network best practices Prior experience working with offshore service providers Job Description: The IT Cloud & Hosting Optimization & Efficiency Lead manages and optimizes cloud and on-premises infrastructure, focusing on cost efficiency, service performance, and governance. This role is critical in bridging gaps between internal needs and outsourced service agreements. The ideal candidate brings deep expertise in NetApp storage, Veritas backup, and strong operational knowledge of Active Directory, VMware, and Citrix. The role requires maintaining detailed infrastructure documentation and understanding physical and logical layouts of data centers. Collaboration with internal teams and stakeholders is essential to deliver scalable, secure, and cost-effective solutions. Essential Functions Cloud & On-Premises Infrastructure Management: Oversee and optimize NetApp storage, Veritas backup, Active Directory, VMware, and Citrix environments. Service Optimization and Cost Efficiency: Analyze and improve service delivery, focusing on cost reduction and performance enhancement. Security & Compliance: Implement and maintain security standards and compliance across cloud and on-premises systems. Technical Support and Design: Provide advanced troubleshooting and support for storage, backup, virtualization, and directory services. Documentation & Physical Layout Management: Maintain accurate documentation of infrastructure, including physical and logical diagrams; understand data center layouts. Collaboration and Stakeholder Management: Work closely with internal teams, vendors, and partners to ensure alignment with business goals. Performance Monitoring and Reporting: Monitor system performance and generate regular reports.
    $81k-107k yearly est. 3d ago
  • Remote AI/ML Engineer for Life Sciences & LLM Systems

    Prudentia Sciences

    Remote infrastructure administrator job

    An innovative biopharma technology firm seeks an ML/AI Engineer to develop AI-driven systems for drug development. This remote-first position requires collaboration across teams to design and deploy scalable LLM applications. Candidates should have strong coding skills in Python, experience with AI/ML models, and a passion for healthcare innovation. Join a mission-driven team to make a tangible impact in the pharmaceutical industry. #J-18808-Ljbffr
    $70k-93k yearly est. 5d ago
  • Technical Support Engineer (Norway based)

    Everbridge 4.6company rating

    Remote infrastructure administrator job

    Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr
    $52k-67k yearly est. 4d ago

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