Infrastructure analyst resume examples for 2025
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How to write an infrastructure analyst resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the infrastructure analyst role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in infrastructure analyst-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These tips will help you demonstrate why you are the perfect fit for the infrastructure analyst position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical infrastructure analyst skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on an infrastructure analyst resume:
- Customer Service
- Troubleshoot
- Azure
- PC
- Desktop Support
- Deskside Support
- Technical Support
- SCCM
- OS
- Remote Desktop
- Laptop Computers
- Network Printers
- User Support
- LAN
- Asset Management
- VMware
- SQL
- Linux
- Windows XP
- Mobile Device Management
- VPN
- Citrix
- SLA
- Technical Issues
- Workstations
- Computer System
- SAN
- Customer Support
- Software Support
- SharePoint
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the infrastructure analyst.
How to write infrastructure analyst experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are effective examples from infrastructure analyst resumes:
Work history example #1
Infrastructure Analyst
IBM
- Managed and supported Windows servers on customer site for American Express Call Centers in Phoenix, AZ.
- Used Remote Desktop Connection application in order to support users remotely.
- Provided general information to clients concerning all interested computer software and setups starting at entry level installation.
- Facilitated the migration from Windows 3.1 / NT to Windows 95 and the switch from Token Ring to Ethernet.
- Provided provisioning services for new clients on Netbackup and EMC Avamar servers, policies, schedules, and datasets.
Work history example #2
Infrastructure Analyst
Lockheed Martin
- Led and implemented enterprise BladeLogic solution for the infrastructure Windows servers at Rockville.
- Researched several databases, Unix operating systems, and software development tools.
- Provided resolutions to end-users world wide, tracked trouble calls Managed the hardware inventory for CIFA.
- Linked IIC to associated task(s) in authoring database.
- Configured and supported Cisco switches and router to allow users internet and intranet connectivity.
Work history example #3
Client Technical Analyst
HP
- Administered site and data center UNIX servers, ensuring servers were compliant with company standards.
- Travelled nationally, performing desktop migration support for NMCI customers, QA, inventory and documentation.
- Gathered team statistics through Crystal Reports monthly and converted to Microsoft Excel for reporting.
- Updated our network from Windows XP to Windows 7.
- Ensured all SLAs met escalated ticket (MTTR) Mean Time to Resolve and implemented efficient follow up communications.
Work history example #4
Infrastructure Analyst
T. Rowe Price
- Administered user security in Windows, UNIX, and mainframe environments.
- Supported T. Rowe Price Executive users and other priority users with an SLA of one minute.
- Managed upgrades from Windows XP to Windows 7.
- Proposed implementation strategy and budget for project to improve and automate input into inventory management database.
- Installed, configured, and performed troubleshooting on Symantec Antivirus software.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Associate's Degree in business
Indiana Wesleyan University, Marion, IN
2011 - 2013
Highlight your infrastructure analyst certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
Here are some of the best certifications to have on infrastructure analyst resumes:
- Certified Network Computer Technician (CNCT)
- Dell Certified Systems Expert (DCSE)
- HP Accredited Integration Specialist - Network Infrastructure [2011] (HP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Entry Networking Technician (CCENT)
- Microsoft Certified Desktop Support Technician (MCDST)
- Certified Law Enforcement Analysts (CLEA)