Infrastructure engineer job description

Essential Business Experience and Technical Skills:
Required:
• 3+ years of progressive work experience in enterprise servers, storage or virtualization.

• Strong background in enterprise network attached storage, management and protection solutions. Must be able to design and implement new solutions, manage change, and add policies in a large-scale, mission critical, multi-PB storage environment.
• Strong communication and relationship management skills- ability to collaborate effectively and transparently and work as part of a team.
• Proven experience in designing, maintaining, and managing enterprise storage and backup systems.
• Skills with scripting and/or automation technologies.
• Strong consulting skills with an ability to work closely with stakeholders to go beyond “what” they require and focus on “why” such that expectations are met.

Preferred:
• Proven experience managing multi-site environments across a global footprint.
• Experience working with third party resources on large projects, ideally in a matrixed environment.
• Certification in public cloud solutions
• Bachelor’s Degree in Business Administration, Mathematics, Computer Engineering, Information Systems, or related field and/or relevant industry certifications

• Ideal candidate is SAFe certified and is familiar with the NIST Cybersecurity framework

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

#LI-WRAPJOB

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

We are seeking an IT Infrastructure Engineer to join our federal IT team.
At Johnson Controls, we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.

Location: Remote / Virtual (Work from home)
Benefits: Eligible for benefits on first day of employment
Travel Required : Occasional travel required at times
As an IT Infrastructure Engineer , you will:
Be accountable for helping maintain the JCFS core infrastructure playing a key role in supporting, administering, and maintaining server and desktop systems, along with virtualization technologies Perform administration functions on network and security solutions that include antivirus, endpoint detection and response, and event logging Perform administration on the Office 365/Microsoft 365 suite of solutions and technologies Provide exceptional customer service skills, strong verbal communication and education to end users Design and manage the roll out of critical client endpoint supporting technologies to support the company's end users and services Performs and evaluates technical, cost analysis and development work in planning, design, installation and on-going administration, maintenance and management of the various systems that support desktop infrastructure; to include but not limited to technologies such as Active Directory, Group Policy, Desktop Encryption, ConfigMgr, MS Intune, etc. Configure, administer, maintain, monitor, debug and tune endpoint infrastructure systems to optimize system performance Monitor endpoint infrastructure systems, makes adjustments and performances enhancements where necessary Deploys applications and manages endpoint baseline standards using enterprise management tools. Provide technical expertise to Endpoint Support, Network, Cloud, Core Infrastructure, Telecom, and Security departments to support the development of new product strategies and enhance existing client endpoint supporting technologies. Plan, conduct and oversee the technical aspects of projects; coordinates the efforts of technical support staff in the performance of assigned projects; provides leadership and work guidance to less experienced personnel. Work with IT teams to troubleshoot and perform root cause analysis of problems, develop solutions for problems within the scope of the position and escalate more complex issues in accordance with established processes and procedures Formulate verbal or written reports describing the reported problems or issues, their resolution, and the impact, if any, of the resolution to the management teams. Ensure that endpoint infrastructure operational processes are fully documented and performed as required for internal service level agreements Develop specific metrics and measurements related to application deployments, and OS upgrades. Identify patient impacting devices and prioritize accordingly. Create and maintain documentation for best practices, processes, and procedures. This should include FAQ's for self-service, and support team consumption Evaluate new or existing technologies to drive strategy in relation to JCFS infrastructure needs Consult with other specialists, analysts, technicians, and vendors to discuss using new or existing technologies Research, interpret and apply technically complex data to inform decision-making managers or senior level IT management Supporting the Strategy and Infrastructure for Mobile Device Management, Virtual Desktops (VDI), and Desktop Configuration Management


Required Qualifications:


4+ years’ experience installing and administering workstations, laptops, or servers in a desktop support or datacenter support capacity Familiarity with ITIL concepts Proficiency and understanding with Cybersecurity principles Excellent customer service and communication skills; both written and verbal Ability to act with integrity, professionalism, confidentiality, and in accordance with JCFS policies and values Ability to learn new applications and programs Must be able to lift and carry up to 40 pounds
Preferred Qualifications:


Demonstrated experience working with end user computing Knowledge and experience working with Mobile Device Management Experience working with and supporting virtual desktops and virtual environments Experience working with server and application deployments Knowledge and proficiency supporting a general Windows environment; preferably with Windows 10
Preferred Education:


Bachelor of Computer Science, Engineering, Information Technology, or other related field preferred; or equivalent years of experience


Who We Are
At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect.
To learn more about who we are and what we do, please check out our Take a Journey video.


Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms:


Named to FORTUNE’s “Most Admired Companies” List Corporate Knights Global 100 Most Sustainable Corporations in the World Identified as a Sustainalytics Top-Rated ESG Performer for managing material ESG issues Received HRH The Prince of Wales’ inaugural Terra Carta Seal Ranked 67 on the Drucker Institute’s list of best-managed companies in America Named Chairman and CEO George Oliver IoT CEO of the Year for 2022
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers
Division: JCFS (Johnson Controls Federal Systems)

Minimum qualifications:

+ 5 years of experience with verification flow infrastructure or CAD for verification

+ Experience with Python or Perl scripting languages

Preferred qualifications:

+ 10 years of experience with verification flows and automation

+ Experience with simulation tools such as Cadence IES/Xcelium, Synopsys VCS, or Mentor Questa

+ Experience with simulation regression and compute farm management flows/tools

+ Experience with major vendor EDA tools/flows as well as emulation/fpga

+ Experience with revision control systems and automation server tools such as Jenkins

+ Experience with databases such as SQL or Oracle and experience interfacing with both CAD and IT teams

As a CPU Verification Infrastructure Engineer, you will develop tools to aid the domain validation (DV) and RTL teams in the automation of their work. This includes tools to submit and manage large-scale regression on multiple platforms including cloud-based simulators, emulators, and fpga boxes. As a part of the verification team, you will work to evaluate new tools and ensure that any adoptions integrate well into our design methodology. You will explore opportunities to improve our verification flows for shorter design cycles. Additional responsibilities include vendor management of our various providers to ensure we are using tools optimally and that such tools are properly released to our flows.

*This position requires access to equipment, technical data, and technology that is highly controlled under the Export Administration Regulations (EAR). Such access is restricted to U.S. persons or those otherwise authorized by the U.S. government.

Google's mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of Google AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology.

+ Develop and deploy tools and infrastructure to increase productivity of the verification team.

+ Work to continuously improve our verification flows.

+ Evaluate, benchmark, and integrate EDA tools into our verification flows.

+ Assist in development and use of databases for various key information of verification metrics including fail signatures, pass/fail rates, simulator performance, etc.

+ Develop and manage large-scale regression flows for simulation, emulation, fpga platforms, including automated test generation.