A leading blockchain technology firm is seeking a Protocol Engineer to develop core components of a high-performance decentralized network. This role involves writing code for blockchain fundamentals such as consensus and state management, while collaborating closely with engineering and frontend teams. A successful candidate will have over 5 years of infrastructureengineering experience and a proven track record in Layer 1 blockchain scaling. The position offers the opportunity to significantly shape the future of decentralized networks.
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A leading technology firm is seeking a Solutions Engineer based in the San Francisco Bay Area. This remote role involves supporting clients in networking, data center, collaboration, security, and cloud solutions. The ideal candidate will have at least 5 years of related experience and strong interpersonal skills. You will collaborate closely with the sales team, providing technical guidance and delivering presentations to showcase solutions. Competitive salary and benefits are included, with a focus on professional growth and support.
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$141k-181k yearly est. 3d ago
Staff Infrastructure Engineer SF, NYC, or Remote (USA)
Hex 3.9
Remote job
Hex is changing the way people work with data. Our platform makes analytics workflows more powerful, collaborative, and shareable. Hex solves key pain points with today's data and analytics tooling, and is loved by thousands of users all over the world for the beautiful UI, new superpowers, and boundless flexibility.
We are a tight-knit crew of engineers, designers, and data aficionados. Our roadmap is full of big ideas and little details, and we would love your help bringing them to life.
Hex has raised over $100m from great VCs and angels, giving us many years of runway and the ability to pay competitive salaries, offer great benefits, and provide meaningful equity.
We're seeking an experienced infrastructureengineer to join us as a technical leader who will shape the future of our platform architecture! You'll work directly with our engineering leadership to drive infrastructure strategy, mentor our growing team, and build systems that scale with our ambitious growth plans. We recently raised a Series C and are experiencing rapid growth not just in the number of customers and users, but also in the kinds of data workflows we can support with our kernel compute backend.
This isn't a hands-off leadership role - you'll be deeply technical while providing strategic direction. We need someone who has strong opinions backed by experience and isn't afraid to make the hard decisions that come with rapid scaling.
What you will do Strategic Leadership
Define and execute our infrastructure roadmap across our multi-tenant and single-tenant stacks
Establish engineering standards, practices, and tooling across the infrastructure team
Collaborate with product and engineering teams to align infrastructure investments with business objectives
Lead deep database performance optimization and scaling strategies
Lead infrastructure cost optimization and capacity planning initiatives
Technical Ownership
Architect and implement scalable solutions on our AWS/Kubernetes/PostgreSQL/Redis stack
Design container orchestration strategies with Kubernetes patterns and resource optimization
Design and build robust CI/CD pipelines and deployment strategies
Drive reliability engineering practices including monitoring, alerting, and incident response
Evaluate and integrate new technologies that enhance our platform capabilities
Team Development
Mentor engineers and help grow their technical skills
Participate in hiring and building out the infrastructure team
Foster a culture of technical excellence and continuous learning
Lead technical design reviews and architecture discussions
About You Technical Expertise
7+ years of infrastructureengineering experience with 3+ years in technical leadership roles
Deep expertise with AWS services (EC2, RDS, EKS, networking, security)
Production experience with Kubernetes orchestration and container management
Experience with database performance engineering - query optimization, execution plan analysis, and datastore selection for different workload patterns
Proficiency with infrastructure as code (Terraform, CloudFormation, or similar)
Solid understanding of application deployment and scaling
Knowledge of security best practices and compliance frameworks
Leadership Qualities
Track record of leading technical initiatives in fast-growing companies
Strong opinions on engineering best practices with the flexibility to adapt
Excellent communication skills and ability to influence across organizations
Comfortable with ambiguity and rapid decision-making in a startup environment
Startup Experience
Understanding of the unique challenges of scaling infrastructure during hypergrowth
Ability to balance technical debt with feature velocity
Experience with resource constraints and scrappy problem-solving
Bonus Points
Advanced Kubernetes operators development and custom resource definitions
Background with observability tools (Datadog, New Relic, Prometheus/Grafana)
Contributions to open source infrastructure projects
Experience with multi-region deployments and disaster recovery planning
Our stack
Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack.
In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.
The salary range for this role is: $215,000 - $270,000
The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.
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$215k-270k yearly 1d ago
Generative AI & Microservices Engineer - Remote
Medium 4.0
Remote job
A leading tech company is seeking a cloud developer to design and code scalable components for their knowledge management platform. Candidates should have a Bachelor's or relevant experience, knowledge of micro-services, cloud infrastructure, and coding skills in languages like Golang and Python. Benefits include 100% health coverage and unlimited PTO. This role offers a salary range of $140,000 to $165,000 annually, commensurate with experience.
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A technology company is seeking a DevOps Engineer to design and maintain scalable infrastructure solutions, collaborating closely with software engineers. This role requires at least 3 years of experience in distributed systems and cloud-based environments such as AWS or Azure, along with experience in containerization technologies like Docker and Kubernetes. The company values a collaborative approach and offers a salary range of $150,000 - $200,000 per year plus equity and benefits.
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$150k-200k yearly 5d ago
Infrastructure Platform Engineer
Fieldguide
Remote job
About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.
We're based in San Francisco, CA, but built as a remote‑first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.
We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self‑reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As an early stage start‑up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work‑life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.
About the Role
As an Infrastructure Platform Engineer at Fieldguide, you will play a pivotal role in our mission to design, build, and deliver a cutting‑edge foundation for our product teams in a dynamic, cloud‑based environment. You'll collaborate closely with our talented product developers to craft and maintain the optimal cloud infrastructure, finding the balance between performance, resilience, and cost‑effectiveness. You'll be at the forefront of emerging technologies, overseeing our production environment by monitoring availability and taking a holistic approach to system health to ensure top‑notch quality, security, and reliability. Your role will also encompass providing primary operational support and engineering expertise for our distributed software applications across the entire Fieldguide environment.
What You'll Do
Design, build, and maintain core platform infrastructure to support scalable, reliable, and secure services across engineering teams.
Develop and manage Infrastructure as Code (IaC) using tools like Terraform to ensure consistent, reliable environments.
Collaborate with software and data engineering teams to provide self‑service infrastructure and platform tooling that accelerates development workflows.
Monitor and improve system reliability, performance, and cost efficiency through metrics, logging, and alerting frameworks (e.g., Datadog, CloudWatch).
Ensure infrastructure security and compliance by implementing best practices for identity management, network segmentation, secrets handling, and vulnerability management.
Contribute to incident response and postmortem processes, driving root cause analysis and long‑term improvements.
Mentor and collaborate with other engineers, fostering a culture of reliability, automation, and continuous improvement.
Support disaster recovery and business continuity planning, ensuring high availability and resilience of critical systems.
Document infrastructure design, architecture decisions, and operational procedures for transparency and team enablement.
Who You Are
You have extensive hands‑on experience in constructing complex cloud solutions using multiple AWS services.
You are skilled in provisioning and configuring cloud services using Terraform and the AWS CLI / API.
You have proficiency in designing effective monitoring/alerting and log aggregation solutions using tools like Datadog and AWS CloudWatch (New Relic, Prometheus/Grafana, etc.).
You have a solid understanding of data systems, including both SQL and NoSQL.
You have experience in developing and maintaining software in security and regulatory compliance environments (SOC 2, PCI‑DSS, HIPAA, etc.).
You are comfortable in participating in on‑call support to ensure 24/7 availability of services.
You have a passion for mentoring and coaching other engineers.
You have excellent communication and organizational skills, capable of managing multiple competing priorities in a rapidly evolving environment.
Bonus Points
You have experience with GraphQL as a database front‑end API.
You have experience with database system architecture (e.g., Postgres) and observability, to help us increase our overall database performance.
You have experience both working with AI, and with providing it as a tool for engineers and our internal applications to utilize.
You have experience working through and designing for security audits (e.g., SOC2, PCI, etc.).
More about Fieldguide
Fieldguide is a values‑based company. Our values are:
Fearless - Inspire & break down seemingly impossible walls.
Fast - Launch fast with excellence, iterate to perfection.
Lovable - Deliver happiness & 11 star experiences.
Owners - Execute & run the business with ownership.
Win‑win - Create mutual value & earn trust for life.
Inclusive - Scale the best ideas with inclusive teams.
Some of our benefits include
Competitive compensation packages with meaningful ownership
Flexible PTO
401k
Wellness benefits, including a bundle of free therapy sessions
Technology & Work from Home reimbursement
Flexible work schedules
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$115k-175k yearly est. 2d ago
Senior Data Infrastructure Engineer - Remote-First
Voiceflow
Remote job
A global trade technology company is looking for a Senior Software Engineer specializing in Data Infrastructure. This role involves taking ownership of data systems, ensuring scalability, and participating in a hybrid work environment. Ideal candidates will have a strong background in infrastructureengineering and software development, experience with data pipelines, and excellent communication skills. The position offers a competitive salary ranging from $206,000 to $229,000 USD, emphasizing impact in a diverse and global context.
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Technical Solutions & Support Specialist
Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
Location: New York, NY
Company Stage of Funding: Series E (venture-backed, unicorn)
Office Type: Onsite 5 Days a Week
Salary: $80,000 - $120,000 USD
Equity: Included
Relocation: Supported
Company Description
We're representing a rapidly scaling, venture-backed AI company improving two of the most essential industries in the world: housing and healthcare. By embedding AI agents directly into existing operational workflows, this company helps organizations reduce manual work, lower costs, and deliver dramatically better experiences to end users. Their platform powers everything from apartment tours, leasing, and maintenance coordination to healthcare scheduling, intake, and patient communication-removing friction from processes that impact millions of people every day. Backed by top-tier investors and recently closing a significant late‑stage funding round, the company is entering its next phase of growth with massive scale ahead. This is a high‑ownership, high‑expectation environment built for people who want to move fast, solve real customer problems, and help define how AI operates in mission‑critical systems.
What You Will Do
As a Technical Solutions & Support Specialist, you will serve as a subject matter expert on customer systems and configurations, ensuring clients receive fast, accurate, and empathetic support. You'll work closely with internal engineering, product, and operations teams to diagnose issues, resolve bugs, and improve the overall customer experience.
Develop a deep understanding of customer implementations, configurations, and workflows.
Support client onboarding by translating customer preferences into system settings.
Troubleshoot integrations with email, calendars, CRMs, and property management systems.
Act as a trusted, customer‑facing point of contact for technical and operational issues.
Communicate clearly and professionally with customers to understand issues, reproduction steps, and business impact.
Prioritize support requests based on severity and operational impact.
Advise customers on best practices for configuring and interacting with AI‑powered assistants.
Investigate bugs using SQL queries, logs, and internal data sources.
Write clear, high‑quality ticket summaries outlining root cause, reproduction steps, and business impact.
Communicate fixes back to customers and confirm resolution.
Share learnings and updates with internal teams to improve systems and processes.
Ideal Background
Bachelor's degree in Computer Science or equivalent technical field, or comparable hands‑on experience.
1-3 years of experience in a technical support, solutions, or customer‑facing role.
Demonstrated technical proficiency through education, bootcamps, or prior work experience.
Strong analytical mindset with a bias toward data‑driven decision‑making.
Excellent written and verbal communication skills.
Comfortable working directly with customers to solve complex problems.
Willingness to work onsite five days a week in a collaborative office environment.
Preferred
Experience with support tools or CRMs such as Zendesk or Salesforce.
Experience writing SQL queries and working with logs or event data.
Familiarity with API testing tools like Postman.
Experience with monitoring or logging platforms such as Datadog.
Advanced proficiency in Google Sheets or Excel.
Exposure to reporting or analytics tools such as Tableau.
Experience building internal tools with low‑code or no‑code platforms (e.g., Retool).
Compensation and Benefits
Salary: $80,000 - $120,000 USD, based on experience and qualifications.
Equity: Equity included as part of total compensation.
Benefits:
100% employer‑covered medical, dental, and vision premiums
Fully paid parental leave
401(k) benefits
Commuter benefits
Fitness and home services stipend
Unlimited vacation and paid holidays
All meals provided in‑office
Relocation: Relocation packages available for qualified candidates.
Environment: High‑intensity, high‑growth team with full ownership and minimal bureaucracy.
Why This Role
This is a rare opportunity to join a late‑stage startup scaling at exceptional speed while still offering early‑employee impact. You won't be following a playbook-you'll help write it. The work is demanding, fast‑moving, and deeply rewarding for people who want to build something meaningful at scale.
Equal Opportunity
The company is committed to building an inclusive workplace. Employment decisions are based on qualifications and business needs without regard to protected characteristics. Discrimination and harassment of any kind are prohibited.
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$80k-120k yearly 2d ago
Senior C# Data & Infrastructure Engineer (Remote)
Labelbox 4.3
Remote job
A leading AI data firm is seeking a Senior C# Full-Stack Engineer to work on systems supporting AI data pipelines and evaluation workflows. This remote position requires a commitment of 20-40 hours per week and offers a competitive hourly rate between $50 and $75 based on experience. Ideal candidates should have over 5 years of C# experience, full-stack development expertise, and strong communication skills. Collaborate with diverse teams to enhance data processes and system reliability.
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$50-75 hourly 2d ago
Remote Senior Backend Engineer - Go & Scalable Systems
Get Furniture Jobs 4.2
Remote job
A technology company specializing in insurance is looking for a skilled developer to design and implement APIs, manage data flows, and mentor team members. The role requires a bachelor's degree, 5-7 years of experience in a full stack or backend role, and professional experience with Go. The position is remote-first but offers some flexibility for employees in the San Francisco Bay Area. Competitive salary ranging from $195,000 to $280,000, along with comprehensive benefits including health, development funds, and PTO.
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$195k-280k yearly 3d ago
Network Engineer
Arhaus 4.7
Remote job
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
Description:
The Network Engineer plays a critical role in supporting a luxury retail brand operating in a fast-paced. This position is responsible for engineering, maintaining, and optimizing our enterprise network infrastructure across corporate offices, distribution centers, and 100+ retail locations nationwide. The Network Engineer ensures the reliability, security, and scalability of our network-spanning cloud, on-premises, and hybrid environments-while enabling seamless store operations, customer experiences, and internal collaboration. The ideal candidate possesses in-depth hands-on technical expertise with modern networking tools and cloud technologies, complemented by strong communication skills to collaborate effectively with executives, field teams, and cross-functional leaders.
We prefer the candidate to be near an Arhaus site location but are open to remote work for the right candidate.
Essential Duties & Responsibilities:
Network Architecture, Deployment & Support
Support and maintain a multi-site enterprise network using Cisco, Cisco Meraki, and Palo Alto technologies.
Engineer and deploy solutions across LAN/WAN, SD-WAN, MPLS, Wi-Fi, VPN, firewalls, cloud, and hybrid environments.
Configure and maintain routing and switching infrastructure, including BGP, OSPF, VLANs, HSRP, ACLs, NAT, and QoS.
Manage secure remote access technologies such as Cisco AnyConnect and site-to-site VPN.
Implement network monitoring, SNMP, syslog, and performance.
Security, Compliance & Reliability
Strengthen network security posture through segmentation, firewall policies, and Zero-Trust principles.
Ensure compliance with SOX controls, audit standards, and incident-response processes required in a publicly traded environment.
Maintain detailed network documentation, diagrams, standards, runbooks, and change-management records.
Cloud, Data Center & Retail Technology Integration
Support and maintain Microsoft Azure network services, hybrid connectivity models, and cloud security configurations.
Assist with deploying and maintaining technologies supporting new retail store openings, including switches, APs, POS connectivity, and low-voltage infrastructure.
Collaborate with Security and Technology teams to deliver integrated, end-to-end connectivity and uptime across all business channels.
Operational & Cross-Functional Support
Participate in after-hours maintenance and on-call rotations for critical systems support.
Identify opportunities for network improvements, automation, and lifecycle modernization.
Requirements:
Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent technical experience.
4+ years of progressive hands-on experience in enterprise networking roles.
Strong proficiency in packet-level troubleshooting and enterprise network design.
Experience supporting multi-location environments.
Experience with Palo Alto or similar enterprise firewall platforms.
Hands-on experience with Azure networking (VNets, ExpressRoute, VPN Gateway, firewalls, routing).
Excellent communication skills with the ability to interact with all levels of the business, including executive leadership.
Ability to support on-call rotation and occasional travel (up to 15%) to corporate, retail, and distribution locations.
Ability to lift and install networking equipment as needed for store openings and infrastructure refreshes.
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
$68k-89k yearly est. 1d ago
Remote Golang Platform Engineer - Compute
Vercel.com 4.1
Remote job
A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000.
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$180k-280k yearly 2d ago
Remote Solutions Engineer for ML Testing Platform
Getclera
Remote job
A leading AI solutions company is seeking a Solutions Engineer to customize software for top clients globally. The role requires strong Python skills, excellent communication capabilities, and a deep understanding of AI and machine learning. As part of a dynamic team, you will deliver high-quality solutions tailored to specific client needs. The position offers a competitive salary range of $100K - $200K and the opportunity to work in a fast-paced, innovative environment.
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$100k-200k yearly 3d ago
Solutions Engineer
Gamma.App
Remote job
We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
You'll build out Gamma's integration ecosystem - scaling the connectors, workflows, and partnerships that make Gamma the creative hub for hundreds of millions. From Zapier automations to MCP servers to deep B2B integrations, you'll shape how Gamma fits into the tools people already use and co-design new ones. This role combines hands‑on engineering, customer collaboration, and developer advocacy.
You'll work closely with engineering, product, and customer success to ensure our integrations are reliable, well‑documented, and genuinely useful. If you love building tools that unlock new workflows and thrive at the intersection of code and customer impact, this is your opportunity.
Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
Build and maintain API integrations across platforms like Zapier, Make, N8N, and the major AI tools
Partner with B2B customers to architect integrations, troubleshoot issues, and guide technical implementation - from authentication to webhooks to account management
Design and deploy MCP servers and custom connectors that extend Gamma's reach
Create developer resources including tutorials, sample code, and case studies that showcase integration possibilities (Nice to have)
Own security and compliance conversations with enterprise customers, ensuring integrations meet SOC 2 and other similar standards (Nice to have)
Collaborate cross‑functionally with product, design, and customer success to prioritize and ship high‑impact integrations
What you'll bring
4+ years building API integrations with deep expertise in RESTful APIs, OAuth 2.0, webhook systems, and error handling at scale
Strong coding skills in TypeScript and Python, and ideally experience deploying MCP servers
Experience with enterprise B2B integrations, including complex authentication flows, and account provisioning systems, etc
Technical communication skills - you can debug customer code, lead architecture discussions, and write clear documentation
API security knowledge, including rate limiting, token management, and encryption
Developer advocacy experience - building reference implementations and tutorials that make integrations easy to adopt (Nice to have)
Compensation range
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
You get energy from small teams doing big things.
You love when design, code, and storytelling overlap.
You default to action, even when the answer isn't clear yet.
You value details, but know when to ship and move on.
You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn.
You believe AI should amplify creativity, not replace it.
You know kindness and intensity are not opposites.
You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen.
💙 Who we are
Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday.
We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting.
💬 Here's a bit about what it's like to work here, from people on the inside:
We asked the team what makes Gamma, Gamma. Here were some of their answers:
"quirky, inspiring, fun, a little wild in the best way"
"You can have an idea and just run with it."
"Everyone's talented and humble - the mix keeps you sharp."
"We ship cool stuff, learn a ton, and laugh a lot doing it."
Meet the team
We're a team of dreamers and doers building in beautiful San Francisco 🌉
We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you!
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$111k-166k yearly est. 1d ago
Remote Healthcare Platform Solutions Engineer
Canvas Construction
Remote job
A forward-thinking technology firm is seeking a Solutions Engineer to build robust solutions using their Canvas SDK. You'll partner with Solutions Consultants to bridge customer needs with technical capabilities in the healthcare domain. Ideal candidates have strong programming skills, especially in Python, and a passion for healthcare technology. This remote position encourages collaboration while offering competitive compensation and benefits, including unlimited PTO and professional development budget.
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$111k-166k yearly est. 3d ago
Solutions Engineer (Remote)
Lakera Inc.
Remote job
Lakera is seeking a Solutions Engineer to accelerate customer success and shape the product experience as we scale. In this customer-facing role, you'll be the primary technical point of contact through both sales and post-sales implementation. You'll translate customer needs into solutions, architecting with Lakera's AI security platform to help enterprises secure their AI stacks and unlock cutting-edge use cases.
You'll work closely with Customer Success, Sales, Product, and Engineering to ensure Lakera delivers on its mission. With your blend of technical expertise, communication skills, and customer empathy, you'll be at the forefront of AI security innovation.
About Lakera
Lakera is on a mission to secure the era of intelligent computing. We are heading towards a future where AI-powered applications take center stage. Here at Lakera, we're not just dreaming about the future; we're building the security foundation for it. We empower builders, giving them the confidence to navigate this new dynamic landscape and unleash the next phase of innovation.
We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment. We are also the company behind Gandalf, the world's most popular AI security game. If you're eager to be part of a team that's not just keeping pace but setting the pace, Lakera is the right place for you. Let's shape the future together.
What You'll Do:
Act as the primary technical point of contact for customers evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera's platform.
Partner with Customer Success to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform.
Develop and maintain technical documentation and guides to streamline pre- and post-sales workflows.
Support product configuration and deliver minor technical changes required for customer implementations.
Feed customer feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.
What You'll Bring:
5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.
Proficiency coding in the Python and Javascript ecosystems.
A track record of enabling large scale implementations in at least one of the hyperscalers (AWS, GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform.
An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.
Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues.
A track record of working directly with customers of varying sizes, including large enterprises.
An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.
Comfortable in a small and fast moving startup environment.
Location: San Francisco.
Logistics: Tuesday and Wednesday in office. We're excited about candidates who want to contribute to our in-office culture.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Compensation and Benefits: Our total compensation package is a blend of salary, equity and benefits.
We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's compensation, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size and communicate equity amounts at the time of offer issuance.
Benefits:
Equity package.
Comprehensive health, dental, and vision insurance.
401k plan.
Paid parental leave.
Unlimited PTO.
Health, wellness, and commuter benefits.
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$111k-166k yearly est. 5d ago
Remote AI/ML Engineer for Life Sciences & LLM Systems
Prudentia Sciences
Remote job
An innovative biopharma technology firm seeks an ML/AI Engineer to develop AI-driven systems for drug development. This remote-first position requires collaboration across teams to design and deploy scalable LLM applications. Candidates should have strong coding skills in Python, experience with AI/ML models, and a passion for healthcare innovation. Join a mission-driven team to make a tangible impact in the pharmaceutical industry.
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$70k-93k yearly est. 1d ago
Technical Support Engineer New Turkey - Remote
Fundraiseup
Remote job
Languages: Fluent in Russian and English
Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am.
We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver.
A Truly Global Product
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.
The Team
We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first.
About the Role
As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap.
What You'll Do
Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress.
Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team.
Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions.
Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements.
Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams.
Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company.
Requirements
Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams.
Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role.
Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems.
A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues.
Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail.
A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments.
Curiosity and a hypothesis‑driven mindset
Ability to communicate complex analytical concepts to non‑technical audiences
Detail‑oriented with a strong sense of ownership
Comfort working in fast‑paced, data‑rich environments
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture - we share how we're growing, where revenue comes from, and what's next
Long‑term focus: we offer equity options and value sustained, meaningful contribution
30 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
English learning courses
Relevant professional education
Gym or swimming pool
Co‑working
Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
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