Infrastructure engineer jobs in Lakewood, OH

We are seeking a Systems Administrator with hands-on experience in Cisco routing and switching, VMware infrastructure, firewall management, and Microsoft Windows domain environments. This position is ideal for a highly motivated IT professional who thrives in a dynamic environment and takes pride in maintaining secure, stable, and high-performing network and server systems. Key Responsibilities Administer and maintain Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP. Manage and monitor VMware vSphere infrastructure, including ESXi hosts, virtual machines, and storage. Configure, support, and troubleshoot Cisco routers, switches, and other network devices. Administer, optimize and troubleshoot firewalls to ensure secure perimeter and internal segmentation. Monitor system performance and ensure reliability, availability, and security across all core systems. Implement and maintain backup, disaster recovery, and system redundancy solutions. Collaborate with internal teams to design and deploy infrastructure projects and upgrades. Maintain documentation of systems, procedures, and configurations. Qualifications 5+ years of professional experience in systems and network administration. Strong knowledge of Microsoft Windows Server 2016/2019/2022/2025 and Active Directory. Experience with VMware vSphere, including vCenter, clustering, and resource management. Proven experience managing Cisco network infrastructure (routing, switching, VLANs, QoS, etc.). Experience with firewall configuration and management Excellent troubleshooting and problem-solving skills. Strong communication and documentation abilities. Preferred Certifications (not required) Cisco Certified Network Associate (CCNA) or higher VMware Certified Professional (VCP) Microsoft Certified: Windows Server Hybrid Administrator Associate

General Definition of Work Performs difficult skilled technical work managing and maintaining computer and network services, the security of computer network and communications, the Microsoft Active directory, and the Virtual Server Environment (VMware) for the City, developing solutions for project requirements, coordinating with vendors, developing and reviewing bids, evaluating new technologies, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of Information Technology. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Maintains computer and network services by providing secure and reliable service to all City departments including designing the solutions, installs, configuration, troubleshooting and maintenance of computer and network equipment. Manages the security of the City computer network and communications; ensures system integrity and security for various operating systems and software used by the City through monthly patches, upgrades and bug fixes. Manages and maintains the Microsoft Active directory for the City to provide a safe and stable environment; creates and maintains network user accounts and security. Manages and maintains the Virtual Server Environment (VMware) for the City. Designs solutions for project requirements; works with vendors reviewing bids to evaluate proposed solutions and makes recommendations to the Director of IT; analyzes new technology for more efficiency and cost effectiveness; creates and reviews bids for hardware and software needs; works closely with vendors; coordinates outside maintenance contracts and services. Installs, configures, and maintains network hardware including but not limited to switches, wireless access points, routers and cabling. Analyzes, diagnoses, and repairs software issues; consults with users and tier one through three support to solve technical questions; provides assistance to all City departments with various hardware and software components including purchasing assistance. Documents and records services performed via helpdesk software; prepares summaries and written reports for supervisors; maintains accurate records of hardware and software inventory and software licenses to adhere to licensing and retention policies. Attends user groups, training and interface committees; transports equipment as needed. Provides training, direction and support to level one Desktop Support Technician as needed. Completes and ensures integrity of server operating software and data backups. Knowledge, Skills and Abilities Thorough knowledge of the principles of modern office procedures, systems and equipment; thorough knowledge of the policies, procedures and activities of the department; thorough knowledge in Microsoft Windows Operating Systems and Microsoft Office Professional applications; thorough knowledge in virus and spyware protection tools; general knowledge of Power Shell. Skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in enterprise level Local Area Network (LAN)/Wide Area Network (WAN) environment including administration of network architectures, principles and topologies. Ability to use diagnostic and performance tuning tools; skill in standard backup infrastructures and software tools and in Virus Protection and Anti-Spam tools; ability to troubleshoot hardware and software issues with computers, printers, equipment, City-standard software applications, networks, systems, and other peripherals, and perform repairs or fixes; ability to use diagnostic and performance tuning tools; ability to follow electronic document retention policies and perform discovery searches; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to complete work in a timely fashion and initiate proper and acceptable direction for completion of work with a minimum of supervision and instruction; ability to communicate effectively in oral and written form; ability to perform and organize work independently; ability to multitask; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with associates, department heads, vendors, and the general public. Education and Experience Bachelor's degree in computer science, information technology, or related field and considerable experience in computer management including Windows Servers, Structured Query Language (SQL) Server, backup technologies, security technologies, forest and domain level trusts, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Possession of Microsoft Certified Systems Professional (MCSP) Certification or equivalent upon hire. Possession of Cisco Certified Network Associate (CCNA) Certification or equivalent upon hire. Must meet and maintain all training and education requirements for position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products. Please file application and/or resume: CITY OF SHAKER HEIGHTS HUMAN RESOURCES DEPARTMENT 3400 LEE ROAD SHAKER HEIGHTS, OH 44120 E-mail: ***********************************

Role: LAN Administrator Duration: 6 Months Top 3-5 Must-Have Skills: LAN Administration Windows Support Network Support - TCP/IP, DNS, DHCP, and general networking protocols Job Description: We are seeking a skilled and proactive LAN Administrator to support our customers' IT environments. This role is based out of your home office, handling Tier 2 support remotely, with occasional onsite visits when issues cannot be resolved over the phone. You may also be required to pick up replacement parts from our Richfield, OH depot/office. Mileage reimbursement will be provided in accordance with IRS guidelines. The ideal candidate is hands-on with networking and end-user support, communicates well with customers, and can balance independent troubleshooting with collaborative problem-solving. Key Responsibilities Remote & Onsite Support: Provide Tier 2 technical support for customer environments, resolving issues over the phone or in person as needed. LAN Administration: Install, configure, and maintain network hardware/software (routers, switches, firewalls, cabling). PC Installations & Peripherals: Set up and troubleshoot desktops, laptops, printers, and related devices. Directory & Access Management: Manage Active Directory accounts, permissions, and group policies. Ticketing & Documentation: Work within a ticketing system to track, document, and resolve customer requests and incidents. Network Performance & Security: Monitor performance, diagnose connectivity issues, and apply best practices in network security (antivirus, firewalls, intrusion detection). Collaboration: Work with senior engineers on upgrades, migrations, and new deployments. Knowledge Sharing: Document procedures and provide training/guidance to customers on common IT/network issues. Continuous Improvement: Stay current with emerging technologies and recommend enhancements for efficiency and reliability. Required Skills & Qualifications Proven experience as a LAN Administrator, Systems Administrator, or Tier 2 Support Technician. Solid understanding of TCP/IP, DNS, DHCP, and general networking protocols. Hands-on experience with hardware such as Sonicwall, Aruba, Cisco, etc. Familiarity with Windows operating systems and common business applications. Experience with Active Directory and basic domain administration. Strong troubleshooting and problem-solving skills. Customer-friendly communication and ability to explain technical issues clearly. Ability to work independently while managing multiple priorities. Valid driver's license and reliable transportation for onsite visits. What We Offer Home-based role with flexibility and autonomy. Mileage reimbursement in accordance with IRS guidelines. Opportunity to work in a dynamic, MSP-like environment with exposure to a wide variety of technologies.

Role: Migration Specialist Cleveland, OH Migration Specialist - Microsoft 365, Entra ID & Active Directory (M&A) We are seeking a highly skilled and experienced Technical Lead to drive the migration and integration of Microsoft 365 services, Entra ID (formerly Azure AD), and Active Directory environments during Merger & Acquisition (M&A) activities. This role is critical to ensuring seamless collaboration, identity management, and service continuity across newly acquired entities and existing infrastructure. Key Responsibilities Migration & Integration Strategy - Lead technical planning and execution of Microsoft 365 tenant-to-tenant migrations. - Design and implement Entra ID (Azure AD) integration strategies including domain consolidation, identity synchronization, and conditional access policies. - Oversee Active Directory forest/domain migrations and trust relationships. - Collaborate with security, compliance, and legal teams to ensure governance alignment. Technical Execution - Perform detailed assessments of source and target environments. - Inventory existing AD forests, domains, OU structures, GPOs, and schema versions. - Identify overlapping UPNs, SIDHistory, and domain naming conflicts. - Configure forest-level or domain-level trust (two-way, transitive or non-transitive) between source and target AD environments. - Configure and manage migration tools (e.g., Quest, Sharegate, BitTitan, Microsoft Cross-Tenant tools). - Ensure coexistence and interoperability of Exchange Online, Teams, SharePoint, OneDrive, and other M365 services. - Implement hybrid identity models and manage synchronization via Entra Connect. - Migrate M365 objects (Mailbox, Groups, etc.) and associated data over to the target Tenant. Project Leadership - Act as technical SME in cross-functional M&A integration teams. - Develop and maintain migration runbooks, rollback plans, and post-migration validation checklists. - Provide technical guidance to internal teams and external partners. - Track and report progress, risks, and mitigation strategies to stakeholders. Security & Compliance - Ensure secure identity federation and access control during transitions. - Align migration activities with Zero Trust principles and customer's security policies. - Support data residency, retention, and compliance requirements across regions. User Experience & Adoption - Minimize user disruption through effective change management and communication. - Support post-migration troubleshooting and service optimization. - Collaborate with adoption teams to onboard users to new environments. Required Qualifications - 8+ years of experience in Microsoft 365, Entra ID, and Active Directory environments. - Proven experience in M&A migration projects involving Microsoft cloud services. - Deep understanding of identity management, authentication protocols, and hybrid environments. - Hands-on experience with PowerShell scripting and automation. - Familiarity with Microsoft Purview, Defender, and compliance solutions. Preferred Skills - Microsoft Certified: Enterprise Administrator Expert or equivalent. - Experience with Entra ID Governance, Identity Protection, and Lifecycle Workflows. - Knowledge of manufacturing industry IT environments and operational constraints. - Strong communication and stakeholder management skills. Work Environment - Global collaboration across time zones. - Fast-paced, dynamic, and transformation-focused IT landscape. Thanks & Regards Sameer Ahmad Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Phone: ************** Ext: 143 E-Mail: ****************************|Website: ******************* Linkedin: linkedin.com/in/sameer-ahmad-031a0b185

TechnologyXperts, Inc. (TXI) based in Beachwood, OH, is a national organization providing essential IT support, maintenance, and security services to businesses. With a focus on managing and monitoring IT systems for security, reliability, and efficiency, TXI is a vital partner for organizations navigating cyber threats and technological advancements. Services offered include network monitoring, data backup, cloud computing, and cybersecurity, empowering businesses to protect their assets and maintain robust IT infrastructures. Role Description This is a full-time on-site role for a Help Desk Technician at TechnologyXperts, Inc. in Beachwood, OH. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, delivering help desk support, and performing computer repairs on-site. Qualifications Desktop Computers, Troubleshooting, and Computer Repair skills Experience in Technical Support and Help Desk Support Strong problem-solving and communication skills Ability to work well under pressure and in a team environment Knowledge of network systems and IT security Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) Associate's degree in Information Technology or related field

The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization's IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Responsibilities Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance. Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health. Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks. Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards. Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies. Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects). Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance. User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments. Knowledge & Experience Required 3-5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools. Skills: Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware. Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Strong understanding of network protocols, firewalls, and security best practices. Excellent problem-solving, communication, and project management skills. Preferred Skills: Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds). Experience with scripting (PowerShell, Python) for automation. Knowledge of IT governance frameworks (ITIL) and disaster recovery planning. Education & Certifications Desired Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred. Personal Attributes Desired Self-Development Collaborates Cultivate Innovation Detail Orientation Instills Trust Decision Quality Information Management Skills Values Diversity Nimble Learning Job-Specific Knowledge Customer Focus Optimize Work Processes Ensures Accountability Work Conditions Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required. On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills

Join the C&K Industrial Services Team as an Infrastructure Technician! Are you ready to make a difference in the community by helping keep cities and municipalities safe and efficient? C&K Industrial Services is seeking dedicated Infrastructure Technicians to support our Infrastructure division. If you are committed to professional excellence, we want you on our team! About Us: At C&K Industrial Services, we pride ourselves on our advanced fleet of vacuum trucks, combination vehicles, water blasters, and other heavy equipment. We specialize in a variety of challenging projects, including industrial facility shutdowns, emergency responses, and site remediation. We're looking for team players who value safety, collaboration, and career advancement. At C&K, we believe in teamwork above all. As an Industrial Operator, you'll be part of a collaborative environment where everyone plays a vital role in the success of each project. You will be valued not only for your driving skills but also for your hands-on contributions to the team's work. About the Role: As an Infrastructure Technician, you'll work on essential projects for municipalities, cleaning and inspecting sewer systems, pipelines, and storm drains. You'll operate specialized equipment, including CCTV cameras, water jet equipment to map and clean the pipelines, ensuring they meet industry standards. This role involves working both in the field and underground, in potentially challenging environments, with an emphasis on safety and professionalism. Your key responsibilities include: Equipment Mobilization: Safely transport, set up, and operate equipment for pipeline cleaning and inspections at job sites. Mainline & Lateral Operations: Operate "mainline" and "lateral" cleaning equipment for small and large diameter pipes, ensuring cleaning meets contracted standards. CCTV Operations: Lower and raise cameras into manholes for pipeline inspection, ensuring accurate footage for mapping and analysis. Sewer System Work: Enter sewer systems to perform cleaning and inspections, following all safety guidelines and best practices. Professional Interactions: Represent C&K Industrial Services with professionalism when interacting with engineering firms, city representatives, and homeowners. Traffic Control & Site Preparation: Assist in site preparation and traffic control to ensure a safe working environment. Who You Are: We're looking for dedicated, safety-conscious individuals who: Team Player: Ability to work effectively in teams, especially when lifting and moving heavy equipment. Safety Focused: A strong understanding of safety procedures and a commitment to following all guidelines. Adaptability: Willingness to work in various weather conditions, including on job sites that may involve heights and confined spaces. Take pride in their work and hold themselves to high standards of professionalism, especially when interacting with the public. Are physically capable of handling tasks in varied environments, including underground sewer systems. This will require you to enter confined spaces. Qualifications: Valid Driver's License with a clean driving record. Ability to obtain and maintain a valid DOT medical card. Comfortable working in varied weather conditions (heat, cold, and rain). Experience with traffic control or site preparation is a plus. Ability to read and interpret maps and blueprints. Physically able to wear personal protective equipment (PPE) and routinely lift 50+ lbs. Experience with CCTV pipeline inspections is a plus but not required. What We Offer: Competitive Salary: With an increase after 90 days, based on performance. Benefits: Paid time off (PTO) after 90 days, 401(k) with employer match, comprehensive health coverage (medical, dental, and vision), life insurance, AD&D, short-term disability, and an employee assistance program. Training & Career Growth: Ongoing training in safety, equipment operation, and new technologies. Opportunities to move into leadership roles and advance your skills in equipment and operations. Paid Time Off: PTO after 90 days. Uniforms Provided: For a professional look and safety. Safety Gear Provided: Hard hat, respirator, gloves, harness, and hearing protection. Steel-toed boots are required, but we also offer a safety boot reimbursement program Per Diem for Travel: If you're assigned to out-of-town projects, we offer per diem support. Travel: Year-round local work with occasional overnight travel. Work Schedule: C&K operates year-round with work that can involve varying hours, including occasional weekend and evening shifts depending on project schedules. Our flexible, 24/7 operations mean that Technicians are given daily schedules with consistent work. If you're ready to apply your skills to a vital role that helps improve the infrastructure of our communities, join the C&K Industrial Services team and make a difference! Note: This job description provides a general overview of the primary responsibilities and may evolve based on business needs. We comply with Federal DOT regulations; therefore, any use of marijuana, medical or recreational, is not acceptable under our drug-free workplace program.

infin IT is seeking a highly skilled and motivated Systems & Cloud Infrastructure Administrator knowledgeable in VMware, Veeam, Parallels RAS, Microsoft and SAN storage technologies. This position is responsible for managing and maintaining virtualized environments, leading the effort to provide data protection and disaster recovery readiness, and optimizing storage solutions to support organizational operations. This role requires a proactive problem solver with strong technical skills and the ability to collaborate with other technical teams. This position is in-office, not remote. Key Responsibilities: VMware Administration: Manage, configure, and optimize VMware vSphere environments. Monitor and maintain virtual machine (VM) performance and resource allocation. Troubleshoot and resolve issues within virtualized environments. Plan and execute upgrades, patches, and migrations for VMware systems. Backup and Recovery with Veeam: Implement and maintain backup strategies using Veeam Backup & Replication. Monitor and validate backups, ensuring data integrity and recovery readiness. Perform periodic disaster recovery tests to validate restore processes. Troubleshoot and resolve backup and recovery issues Parallels Virtual Environment Setup and Managment: Create new client virtual desktop infrastructure Guide technicians and clients through initial setup and data transfer Monitor, maintain, and troubleshoot existing environments SAN Storage Management: Configure, manage, and monitor SAN storage systems to ensure high availability and performance. Allocate and optimize storage resources to meet application and business needs. Monitor storage health and address potential issues proactively. Collaborate with vendors for upgrades, support, and issue resolution. General IT Support: Monitor and manage system performance, capacity, and availability. Maintain and document system configurations, procedures, and policies. Provide technical support and guidance to internal teams. Stay updated on emerging technologies and recommend improvements to infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Systems Administrator or similar role. Expertise in VMware virtualization technologies (vSphere, ESXi, etc.). Hands-on experience with Veeam Backup & Replication. Strong knowledge of SAN storage solutions, including configuration and troubleshooting. Familiarity with Windows and Linux server environments. Excellent troubleshooting and problem-solving skills. Strong communication and documentation skills. Preferred Qualifications: Certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or similar. Experience with cloud platforms and hybrid environments. Familiarity with scripting languages (e.g., PowerShell) for automation. Please take this quick survey so we can see how you fit our culture: Culture Index Scoring

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team: Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed production Spark deployments at scale in cloud environments * Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats * Production experience with AWS cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Production experience with Azure and/or GCP cloud platforms * Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems * Extensive Kubernetes experience in production environments * Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Job Description Infrastructure Controls Engineer Type: Full-Time An established food and beverage production company is seeking a highly skilled Controls Infrastructure Engineer to join its corporate engineering function. This role will focus on sustaining and improving the core infrastructure behind the organization's automation and industrial control systems across multiple facilities. The position is rooted at the Wooster, OH manufacturing site and supports facilities nationwide through both direct engagement and remote system support. This person will be responsible for ensuring uptime, patching, access management, cybersecurity compliance, and performance integrity of the control environments. Key Responsibilities: Oversee the performance and availability of plant-wide automation systems, ensuring that firmware and software platforms are kept secure and current. Maintain and manage the lifecycle of Rockwell-based applications including but not limited to AssetCentre, Studio5000, and FactoryTalk View SE, ensuring licensing compliance and routine updates. Support MES and SCADA systems running on AVEVA System Platform, with responsibility for patching, license management, backups, and operational reliability. Build and configure alert systems to flag anomalies or interruptions within the control infrastructure. Define and standardize hardware, software, and network configurations for engineering servers used across all production sites. Review, validate, and schedule OS updates for automation servers, coordinating with internal IT and plant stakeholders to avoid operational downtime. Author and maintain documentation on control system standards, network topologies, and system configurations. Establish and enforce backup/recovery protocols for automation assets and ensure backup execution aligns with corporate disaster recovery strategies. Manage and monitor industrial networks such as Ethernet/IP, Device Level Ring (DLR), and ControlNet, coordinating with IT to safeguard reliable communication and secure segmentation. Handle provisioning and audits of access control for engineering and automation users in accordance with internal policy. Respond to technical service tickets for issues relating to PLCs, AVEVA applications, and other automation infrastructure using the company's internal helpdesk platform. Assist in evaluating hardware and software obsolescence across all sites and propose remediation plans. Provide input on design and architecture documentation for automation panels, control cabinets, server racks, and networked devices. Requirements: Must-Have: 5+ years of experience in control systems or industrial automation support, particularly in manufacturing environments. Proficiency with Rockwell Automation software suites and licensing structures. Strong understanding of PLC and HMI platforms, including update cycles, version control, and security best practices. Hands-on experience with AVEVA System Platform or similar SCADA/MES systems. Ability to configure and maintain Windows-based automation servers and SQL environments. Knowledge of industrial network protocols and topologies (e.g., DLR, ControlNet, managed switches). Familiarity with cybersecurity standards applicable to OT environments. Capable of writing technical documentation, system procedures, and user access protocols. Excellent troubleshooting, root cause analysis, and support desk experience. Preferred: Bachelor's degree in Electrical Engineering, Controls Engineering, Computer Engineering, or related technical field. Familiarity with backup software specific to control systems and experience building automation recovery frameworks. Competency in scripting, diagnostics tools, and system monitoring utilities. Comfortable working in a hybrid IT/OT environment and collaborating with both technical and non-technical teams. Additional Notes: Travel up to 25% may be required to support or upgrade control infrastructure at additional production sites. This is a hands-on engineering role situated within a regulated, clean, and highly automated manufacturing setting.

Digital Workplace Technologies (DWT) within GE Aerospace is responsible for delivering world class services. In this role, you will work within the DWT Technical Operations function in the Collaboration group as a Sr Staff, Systems Administrator. This role is responsible for execution of the Collaboration technical operations strategy to manage, monitor, and maintain multiple global document management platforms, specializing in Microsoft SharePoint, OneDrive, Box and related document management services. As a Sr Staff, Systems Administrator, you will be responsible for being a technical leader within a globally distributed team, focusing on a high level of operational excellence, a commitment to continuous improvement, and ensuring GE Aerospace collaboration services are always secure and available to end users. **Job Description** Below is a list of responsibilities for the Sr Staff, Systems Administrator: + Work within the DWT Technical Operations function as a technical leader responsible for operations of Microsoft SharePoint, OneDrive, Box and related document management services. + Technical accountability over the operational stability of DWT collaboration platforms, tools & services. + Maintain a solid understanding of a complex collaboration ecosystem which has several integrations into other systems including but not limited to security tools, identity platforms, authentication systems, internal operational tools, and other systems. + Act as the technical escalation point within the internal Systems Administration team for complex issues and advanced troubleshooting for DWT collaboration tools and integrated systems. + Perform platform monitoring, maintenance, and management across the entire ecosystem of GE Aerospace's document management related services. + Act as an escalation point for all requests and incidents coming in from the service desk and L2 support teams. Partnering with various stakeholders throughout the organization and externally on resolution of those tickets. + Accountable for identifying opportunities to improve overall user experience. + Work to transition Microsoft OneDrive users cross tenant, providing support for the separation management office to ensure seamless transitions to the GE Aerospace platform. + Owning the tools required to manage document management systems: M365 admin portal for managing Microsoft SharePoint, OneDrive, Box admin portal for managing Box, identity management and delegated administration tools to manage groups and objects, and Microsoft PowerShell for automated administration. + Partner with the internal operations team to build and integrate platform monitoring tools and critical alerting systems. + Responsible for engaging with technical support teams and the premier team within Microsoft and Box as needed to coordinate issue resolution and make recommendations on service enhancements. + Perform change management operations in tandem with the change management team. + Assist & own the preparation of end user support documentation and knowledge. + Investigate the possibilities of automation for self-service of end user support. + Act as a technical leader in handling critical incidents and crisis management. + Initiate new technology pilots and programs to ensure end-user support readiness for go-live launches. + Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training. + Implementing product enhancements and code updates to ensure platforms are kept current and up to date, following standard change control processes and procedures. + Work with the suppliers and the cyber security team to identify security vulnerabilities and perform security patching on managed servers and hardware. + Align with the DWT Software: Automation team to ensure opportunities for platform automation are being identified, logged, prioritized, and implemented. Ensuring the active automation processes are being tracked and periodically reviewed. + Engage with various stakeholders including the DWT Enterprise Architecture and Product Management teams to review, test, and implement NPI requests. + Work with the internal team to ensure support teams are being properly trained on existing, new, and upcoming services and releases. + Documentation Management including platform architecture, inventory of resources and assets, SOPs, system configuration, and BCP. + Work with various stakeholders to identify any required custom reporting for the internal team or businesses. Automating these reports when needed and ensuring proper tracking and periodic review. + Liaise with the cyber security team to ensure least privilege access policies are being adhered to for all administrative access to production systems and that access is managed via SAPM or PAM. Proper documentation for all administrative permissions, access controls and admins who have access to systems. Implement governance around granting, reviewing, and revoking access to all systems. + Work with the Digital Forensics team as needed on cases involving the need to export data or snapshot images for investigation. + Accountable for identifying opportunities to improve overall user experience. + Ensure the service meets SLAs and facilitate metrics reporting. + Drive to increase the end user satisfaction by adoption of lean methodologies. + Identify efforts to improve and simplify end-user experience by reducing the volume of tickets, reducing touch points, improve accountability, and driving the usage of the self-service tools and other programs such as "shift left" within the collaboration portfolio. **Qualifications / Requirements** + Bachelor's degree from accredited university or college with minimum of 5 years of professional experience OR Associates degree with minimum of 8 years of professional experience OR High School Diploma with minimum of 10 years of professional IT experience + A minimum of 5+ Years' professional experience working with IT Collaboration tools (Microsoft Services, Email, Document Collaboration tools etc.). + Note: Military experience is equivalent to professional experience **Eligibility Requirement:** -Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. **Desired Characteristics** + Strong written and communications skills. + Ability to operate under ambiguity or with incomplete technical or business requirements. + Excellent analytical and problem-solving skills. + Ability to work both autonomously and in constant collaboration with product managers, architects, operations, and end users. + Ability to clearly communicate data through both verbal and written communications such as presentations, dashboards, and email updates. + Excellent organizational, interpersonal, and written communication skills are a must. Able to successfully interact with all levels of the organization. + Strong work ethic & desire to learn. + A commitment to continuous improvement. + Experience working in a global atmosphere. + Language skills over and above English is a plus. + Knowledge and experience with ServiceNow. + Demonstrated ability to drive results in a dynamic and fast-pace environment. + Drives change initiatives & strategies. _The base pay range for this position is $131,000.00 - $174,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. You are also equity eligible._ _Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness._ _General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual._ _This job posting is expected to close on 12/29/25_ _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Title: Corporate Controls Infrastructure Engineer Job Type: FTE - Direct Hire Wright Technical Services is proud to a highly respected Food & Beverage manufacturer for this role. The Corporate Controls Infrastructure Engineer will be a member of the Corporate Controls Engineering Department with a focus on Control System Infrastructure. As the Corporate Controls Infrastructure Engineer, he/she will primarily be responsible for monitoring and maintaining the Control System at each site to ensure proper uptime, performance, user access, and security. They will work on Controls and Automation projects to support installation of new Control System components and upgrade of existing Control Systems at all of Client's Facilities. When specifically assigned, they will perform the actual installation of new Control System components and upgrade of existing Control Systems at all of Client's Facilities. They will provide remote support for Controls and Automation activities for all of Client's Facilities. The Corporate Controls Infrastructure Engineer will work closely with the Corporate Controls Engineering Manager, Team Leaders, and Senior Engineers to align on Standards and Processes for managing the Control System Infrastructure. Mentoring will be provided for gaining an understanding of the design and standards of the Controls Systems. Qualifications A Bachelor of Science degree in an Engineering discipline from an accredited college/ university is required Must be open to 25% travel, and a Tobacco and Drug Free Workplace 7+ Years' experience within a Controls & Automation Engineering role in the Food & Beverage, Consumer Goods, or similar industry is required Advanced Ladder Logic Programming within Allen Bradley PLCs (ControlLogix) is required Advanced HMI Development is required, preferably within Wonderware (AVEVA) ArchestA System Platform Understanding of Object-Oriented Programming Principles Experience with Ethernet/IP Communication within a Plant Control System Strong Computer Skills (MS Office) Excellent formal and information communication skills, professional attitude and appearance Preferred Qualifications and Experience Experience with configuring and maintaining industrial managed switches, such as Stratix Experience with AVEVA MES or a similar MES Experience with SQL Databases Familiarity with Design/Specification of Process Control Panels Description and Responsibilities Maintain the Plant Controls & Automation Systems, specifically PLC and HMI firmware updates, to ensure Control Systems stay up to date on needed features and cybersecurity mitigations. Maintain Rockwell Software infrastructure, including AssetCentre PLC and HMI asset management and backups, licensing, Studio5000 and FactoryTalk View SE software, and staying current on Rockwell-supplied patches. Maintain AVEVA System Platform and MES infrastructure, including staying current on AVEVA-supplied patches, automatic galaxy backups, licensing, and providing Technical Support for AVEVA systems. Develop and maintain configuration for system monitoring tools that report on abnormal conditions within the Control Systems. Specify OS, hardware, software, and network configurations on all Engineering Servers. Maintain documentation related to all Engineering Servers. Approve Microsoft patches for all Engineering Servers based on published patch compatibilities from Rockwell Software and AVEVA. Coordinate with IT Infrastructure Team and plant personnel to install patches with minimal plant impact. Develop and maintain documentation for Control System Standards. Develop and maintain Backup and Recovery Standards for all relevant Engineering devices. Coordinate with IT to have them execute backups according to developed standards. Maintain Control System networks, including Device Level Ring (DLR) technology, industrial Ethernet/IP switch technology, and legacy ICS network technology including but not limited to ControlNet. Collaborate on and document network design and standards. Provide network assignments and network documentation for all Control System devices. Coordinate with IT on Control System connection and traffic requirements across IT networks. Manage existing user access within the Control System environments, including a quarterly audit of user access levels. Provide consultation and support on new user access as authorized by Controls Engineering Manager. Controls & Automation Systems Technical Support, utilizing the HELP Desk System, including PLC and AVEVA ArchestrA development tasks. Maintain design & specification documentation of Plant Control System Architecture, including Control Panels, Hardware, and Communication Protocols. Provide technical consultation on Control System Obsolescence projects. Partnership with 3rd Party Controls Engineering partners. Benefits A no-deductible, $0 premium option for employee-only health coverage 401(k) with 50% company match on first 8% of earnings you contribute Safe harbor and profit-sharing company contributions to 401(k) Company paid short- and long-term disability coverage Company paid 2X annual salary life and AD&D insurance 4 weeks annual paid time off 20 floating holiday hours and 6 company paid holidays Extra time off for volunteering Tuition reimbursement Fitness membership reimbursement Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are looking for a skilled Infrastructure Engineer specializing in Voice and Telecom systems to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining robust telecommunications infrastructure that supports our organization's voice communication needs. This role requires a deep understanding of voice networks, VoIP technologies, PBX systems, and telecom protocols. You will collaborate with cross-functional teams to ensure seamless integration of voice services with existing IT infrastructure, troubleshoot complex issues, and optimize system performance. Additionally, you will oversee upgrades, security measures, and compliance with industry standards. The position demands strong analytical skills, attention to detail, and the ability to work in a fast-paced environment. If you have a passion for telecommunications and infrastructure engineering, and thrive on solving challenging problems, we encourage you to apply. Responsibilities: Design, deploy, and maintain voice and telecom infrastructure systems Manage VoIP and PBX systems to ensure reliable communication Implement and manage integrations with paging and intercom systems Troubleshoot voice-related issues Collaborate with IT teams to integrate voice services with data networks Implement security standards to protect telecom infrastructure Plan and execute system upgrades and migrations Document system configurations and procedures Provide technical support and training to end-users Ensure compliance with telecom regulations and standards Evaluate new technologies to improve voice communication systems Monitor IT systems and infrastructure for alerts, anomalies, and incidents. Manage and prioritize escalation processes to ensure timely resolution. Analyze and prioritize alerts based on severity and impact. Initiate and manage escalation procedures according to established protocols. Coordinate communication between technical teams and business stakeholders. Maintain and update alerting and monitoring tools and documentation. Analyze incident trends and recommend improvements to reduce recurrence. Coordinate with technical teams to resolve issues promptly. Maintain documentation of incidents, alerts, and escalation actions. Continuously improve alerting and escalation processes. Communicate effectively with stakeholders regarding system status and incidents. Participate in on-call rotations and incident response activities. Ensure compliance with IT policies and standards. Participate in post-incident reviews and report findings. Other duties as assigned. Qualifications: Strong knowledge of monitoring and alerting tools. Excellent communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Familiarity with framework and best practices. Problem-solving mindset with attention to detail. Experience with escalation management and incident response. Ability to document processes clearly and concisely. Willingness to work flexible hours as needed. Ability to analyze data and make informed decisions. Highly organized, able to multi-task, with a high attention to detail and ability to prioritize. Confident, high-energy, self-motivated and a true team player. Accountability and personal organization are essential. Patient and active listener. Ability to pass federal and state criminal background checks (FBI/BCI). Ability to think independently and contribute to the overall effort without much direction. Proven experience in voice and telecom infrastructure engineering. Strong knowledge of VoIP protocols (SIP, H.323) and PBX systems. Familiarity with network infrastructure and routing protocols. Experience with telecom security best practices. Ability to troubleshoot complex voice network issues. Certifications such as CCNA Voice or equivalent are a plus. Ability to manage multiple projects and priorities effectively. EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bonafide occupational qualification exists. Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The annual starting salary for this position is 95,000-100,000 . Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. We offer the following benefits for full-time positions, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 10 paid holidays annually. Paid Time Off: The amount of Paid Time Off (PTO) employees accrue is determined by both their position and the length of their employment term. 19 days of paid time off for 12-month roles. We offer several plans to choose from, with a wide range of deductibles and co- insurance levels. We offer plans with set co-pays for certain medical services, as well as a high deductible plan with set co-insurance levels after deductibles have been met. All plans offer both in-network and out-of-network coverage. We also offer flexible spending and health savings accounts.

Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, TEQSPORT, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition. EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems. Position Overview: We are seeking a motivated Cloud Infrastructure Engineer to join our Technical Operations team. This role is ideal for IT professionals with hands-on experience who are ready to step into engineering and architecture responsibilities. The right candidate thrives on learning, enjoys solving problems, and approaches challenges with persistence and a can-do attitude. You may not always know the answer right away, but you are driven to find it. In this role, you'll design, implement, and optimize solutions across hybrid cloud and on-premises environments. You will work with AWS, Azure, Google Cloud, VMware, and enterprise infrastructure platforms to ensure scalable, secure, and resilient operations. Beyond day-to-day administration, you will drive automation, support cloud migrations, and contribute to the modernization of our technology stack. This role is based at our Enthusiast Auto Holdings (EAH) Headquarters in Wadsworth, Ohio, supporting multiple banners across our portfolio. This position requires being onsite five days a week. Key Responsibilities: Engineer and optimize hybrid cloud infrastructure leveraging AWS, Azure, and Google Cloud. Develop scalable, resilient, and secure solutions to support business growth. Lead infrastructure projects including migrations, consolidations, and new deployments. Build automation pipelines for provisioning, monitoring, and maintenance using PowerShell, Python, and Infrastructure-as-Code (IaC) tools. Streamline system deployments, patching, and compliance. Continuously evaluate emerging tools and practices to improve system performance and efficiency. Oversee enterprise servers, virtualization (VMware), backup/recovery (Veeam), and endpoint management. Implement monitoring, alerting, and performance tuning using Zabbix, NinjaOne, Cloudflare, and cloud-native services. Manage identity and access across hybrid environments (Active Directory, Azure AD, Google Workspace). Partner with the security team to harden infrastructure, enforce best practices, and support audits. Implement disaster recovery, business continuity, and backup strategies across multiple platforms. Maintain compliance with data protection and cybersecurity standards. Serve as a technical resource for cross-functional teams and mentor junior administrators. Partner with leadership to align infrastructure strategy with business objectives. Document standards, best practices, and architectural designs to support scaling and knowledge-sharing. Requirements Bachelor's degree in Computer Science, IT, or related field preferred (or equivalent experience). 5+ years of hands-on experience in system administration, cloud platforms, or infrastructure engineering. Proven experience with hybrid IT environments, including cloud and on-premises systems. Technical Skills & Expertise: Cloud Platforms: Strong experience with AWS (EC2, VPC, IAM, S3, RDS, CloudWatch), Azure, and/or Google Cloud. Virtualization & Backup: VMware vSphere/ESXi administration; Veeam backup and disaster recovery. Infrastructure Automation: PowerShell, Python, Terraform, or ARM templates for provisioning and automation. Operating Systems: Advanced administration of Windows Desktop, Windows Server, Linux (Ubuntu, Debian), and mac OS. Networking: Strong understanding of TCP/IP, VPNs, firewalls, routing, and load balancing. Monitoring & Observability: Zabbix, NinjaOne, Cloudflare, and cloud-native monitoring solutions. Security Tools: Awareness of endpoint security solutions including Microsoft Defender, KnowBe4, with a growing understanding of security best practices. Collaboration Tools: Microsoft 365, Google Workspace, Slack, Teams. Device Management: Working knowledge of Microsoft 365, Intune, NinjaOne Collaboration & Documentation: Comfortable creating technical documentation, knowledge base articles, and SOPs to support repeatable processes and team knowledge-sharing. Mindset: Problem-solver with a passion for learning, innovation, and building scalable solutions. Adaptability: Flexibility to provide occasional evening, weekend, or on-call support to ensure continuity of business operations. Continuous Learning: Demonstrated eagerness to learn new technologies, certifications, and best practices in infrastructure and cloud. Team Engagement: Ability to collaborate effectively with peers, engineers, and architects while contributing to a positive and growth-focused team culture. Why Join Us? Lead initiatives that shape the future of EAH's hybrid cloud infrastructure. Gain exposure to enterprise-level platforms and modern automation practices. Work with a collaborative, forward-thinking team in a high-growth environment. Be part of an organization backed by strong investment and positioned for continued expansion.

SourcePro Search has an opportunity for a Senior Desktop Engineer to join the IT division at our client's world headquarters in Ohio. offers a generous compensation/benefits package as well as relocation assistance. Responsibilities include: Perform user, system and support requirements gathering and analysis to provide design and architectural recommendations Research options providing functional and technical written evaluations of products and operating system upgrades and patches Develop, organize and maintain standard operational procedures Create desktop/laptop build processes for domestic /global sites Create and communicate systems and application standards Create and maintain systems documentation for testing and validation Package software and design distribution methods Perform software distribution and patch management to Windows PC's, laptops, and servers Maintain relevant and current knowledge and be a leader, within assigned technical fields Prioritize work efforts, multi-task in a very fast-paced environment, and provide timely and clear updates Lead large projects Manage the daily administrative and operational aspects for the group Provide technical consultations and presentations to IT as needed Create and lead configuration management processes, while following all change management guidelines. Provide disaster recovery planning for client technologies Perform post-implementation 3rd level support, identifying root cause with strategic solutions to problems. Qualifications: Bachelor degree required, with a strong preference for Bachelor of Science degree in Computer Science or Computer Information Systems Minimum 5-7 years' experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, Application Packaging QA SMS/SCCM ' experience with creation, migration and deployment of application packages. Solid foundation designing and implementing distributions with Wise, Active Directory, SMS/SCCM for the full lifecycle with diagrams, workflow Visio's, support documentation, training and presentations. VBScript and/or PowerShell scripting Experience with Windows 7 or IE8 would be a PLUS, currently on WinXP Experience architecting a large Windows desktop/laptop/Active Directory environment (roaming profiles, etc) Experience leading and managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards Resource Kit level knowledge of Windows 7, 2003, Windows 2000 Prof., and XP Ability to work independently without intensive oversight ' must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact) Initiative and ability to research problems independently, finding root cause Emphasis on sharing of knowledge through good communications, peer training and written documentation Technical Proficiencies Required: Microsoft desktop technologies Discipline to adhere to formal system lifecycle methodology Strong Background in the following areas: Windows 2003/2008 server Windows 7 & XP Desktop VBScript Image builds experience using Ghost/VMWare or similar technologies Knowledge of SQL a plus Wise Package Studio WMI SMS or SCCM Roaming Profiles for user settings, builds and distributions (AD) Advanced Networking concepts (TCP/IP, Routing, Firewalls, Network Security) Other useful proficiencies: MCSE, PMP, EE (for in-depth analysis and proactive vs. reactive approach) Windows Operating System installation/troubleshooting techniques Application compatibility remediation techniques Microsoft Deployment Toolkit Application packaging techniques Microsoft Office Microsoft SMS / SCCM Application Virtualization Operating System virtualization ****************************

Ready to shape the future of professional tools? In this exciting new role as a Systems Engineer in Elyria, OH, you'll be responsible for shaping and guiding the mechanical and product-level system architecture across new product development (NPD) initiatives in partnership with category engineering teams. This is a hands-on technical leadership role that actively shapes early concepts, evaluates tradeoffs, and influences real design decisions. This role ensures our products are built on sound, scalable, reusable mechanical subsystems and interfaces that enable speed, consistency, cross-category integration, and high-quality outcomes. Working across product categories and with multidisciplinary engineering teams, you'll identify subsystem requirements, define mechanical interfaces, align cross-functional stakeholders, and establish strategies for subsystem reuse and design methodology standardization. You'll collaborate with the Electrical Systems Architect and other shared-service teams, most notably Industrial Design, to enable cohesive, user-centered, technically robust product architectures. Your impact will be immediate and lasting - helping deliver solutions pros trust! **In This Role, Your Responsibilities Will Be:** **System Architecture & Requirements Definition** + Define the initial, critical, and detailed mechanical system architecture for new products. + Establish system-level and subsystem-level mechanical requirements based on product-level requirements that guide design, integration, and verification. + Identify required subsystems (structural, thermal, motion, safety, packaging, sealing, etc.) and specify the performance and interface requirements for each. **Subsystem Strategy & Reuse** + Identify opportunities to leverage common mechanical subsystems, components, and design methodologies across product categories. + Lead efforts to develop and maintain reusable subsystem libraries, best-practice templates, and standard interface definitions. + Evaluate tradeoffs between bespoke design and platform reuse based on performance, cost, manufacturability, and NPD speed. **Cross-Functional Technical Collaboration** + Collaborate closely with the Electrical Systems Architect to develop holistic product-level technical architectures and ensure mechanical-electrical-software coherence. + Partner with Industrial Design to align mechanical architecture with user experience, ergonomics, form factor, aesthetic intent, and brand consistency. + Engage Manufacturing Engineering, Quality, Product Management, and Service to ensure mechanical architecture decisions are viable, scalable, and aligned with business needs. **NPD Process Enablement & Technical Leadership** + Work with Lead/Principal Engineers on category teams to ensure projects start with clear, intentional, and complete product requirements. + Facilitate architectural reviews focused on early alignment, risk identification, and integration readiness. + Provide early identification of technical risks and guide research, prototyping, or analysis activities needed to de-risk architectures in collaboration with the Lead Engineer. + Monitor mechanical architecture implementation across projects and ensure learnings feed continuous improvement. **Technology Evaluation & Innovation** + Evaluate emerging mechanical technologies, materials, and design approaches for potential application in future products. + Drive innovation in mechanical integration, miniaturization, motion systems, sealing strategies, structural solutions, and other domain-relevant areas. **Who You Are:** You create teamwork allowing others across the organization to achieve shared objectives. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You evaluate pros and cons, risks and benefits of different solution options. You create competitive and breakthrough strategies that show a clear connection between vision and action. You encourage diverse thinking to promote and nurture innovation. **For This Role, You Will Need:** + Bachelor's degree in mechanical engineering or related field + 5+ years of experience in mechanical system design, systems engineering, or architecture roles + Experience developing complex electro-mechanical products **Preferred Qualifications That Set You Apart:** + Experience with consumer or industrial hardware NPD in multidisciplinary environments. + Experience defining mechanical system architectures or leading early-phase concept development. + Proficiency with CAD tools and simulation/analysis methods (FEA, thermal analysis, tolerance analysis). + Familiarity with DFMA, reliability engineering, and design controls. + Experience integrating mechanical designs with embedded electronics. **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. \#LI-BC3 **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! **No calls or agencies please.** **Requisition ID** : 25030236 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

The Systems Engineer is an Exempt/Full-Time position that works alongside the development team to ensure product specifications are achieved and in compliance with medical regulatory practices and company procedures. The role assists in system risk analysis, as well as identification, prioritization, and documentation of customer needs and requirements. The Systems Engineer develops system and sub-system interface requirements that assure the completed system meets required functionality. Together with the development team, the Systems Engineer is responsible for investigation, evaluation, and selection of the best system structure and documentation. Responsibilities/Duties: ● Responsible for overall system engineering / testing for a complex electromagnetic surgical navigation product platform. ● Develops/maintains system architecture and interface requirements for the products, based on technology and platform strategies. ● Defines subassembly interfaces and subassembly requirements to both internal and outsourced design teams. ● Implements and tests the product platform to ensure high quality, robust behavior and safety in accordance with medical device regulatory standards and customer requirements. ● Responsible for daily system engineering activities including leading issue resolution and communication across teams in order to deliver results on-time and on-budget. ● Develops/maintains the risk management file in accordance with ISO 14971 and ensures product safety in accordance with IEC 60601-1 and its appropriate subparts. ● Works with other team members and functions to execute design reviews of complex Medical Devices. ● Drives structural design documentation and plans by applying engineering best practices. ● Conducts impact analysis for design changes and implements necessary actions including estimates of impact to time, budget, and scope. ● Effectively coordinates test activities throughout the project to drive efficiency in V&V in collaboration with the regulatory resource to ensure a complete and effective 510(k) submission. ● Understands and follows quality and product development processes. ● Incorporates business, market, industry, and competitive knowledge into technical solutions. ● Determines required tasks and completes on time with minimal supervision. ● Identifies and communicates potential risks with appropriate mitigations. ● Synthesizes complex information gathered from a variety of sources and disseminates to others. ● Additional duties as assigned. Minimum Qualifications, Education, and Experience Required Education and Experience: ● Bachelor's degree with 3+ years of medical device development experience is highly desirable ● Involvement with medical device regulatory standards such as IEC 60601, IEC 62304, ISO 14971 and ISO 13485 including experience with system risk/hazard analysis ● Experience with FDA 510(k) product/testing requirements ● Excellent IT/computer skills and a willingness to learn new tools as they become relevant ● Flexibility and ability to self-start on new challenges, problem-solving with minimal supervision ● Ability to work efficiently on multiple tasks with deadlines ● Ability to work in a diverse team with members of varying education and experience levels ● Creative/innovative, able to rapidly problem-solve and work well given typical project schedules ● Superb organizational and multitasking skills as well as strong written and verbal communication skills ● Familiarity with ISO and IEC standards pertaining to medical devices Abilities: ● Proficiency with functional analysis and cascading down from user level to subsystem/ component level of customer requirements ● Experience working in Quality or Regulatory capacities in the medical device industry ● Skilled in developing test plans and validation protocols in a regulated environment ● Capability of using automated software testing tools ● Familiarity with numerical analysis and methods ● Ability to work effectively in a multidisciplinary team while maintaining independence from technical development ● Strong analytical skills and willingness to develop understanding of relevant concepts in medicine and mechanical, electrical, and materials engineering ● Demonstrable experience in performing risk assessment, software validation and testing Work Conditions: Work is performed primarily in a standard office environment. Essential functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally bend, kneel and reach; to lift, carry, push/pull light to moderate amounts of weight; to operate office equipment that may require fine motor coordination (i.e., use of a keyboard). Reasonable accommodations may be made when an employee has a qualified disability but can still perform the essential functions of the job (without creating an undue hardship). Centerline Biomedical is an equal opportunity employer and strongly supports diversity in the workplace. We believe that diverse ideas, opinions, and perspectives will build a strong foundation for success. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Centerline Biomedical will be based on merit, qualifications, and abilities. Centerline Biomedical does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed AI/ML infrastructure and features in production cloud environments * Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms * Production experience with AWS, Azure, or GCP cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration * Model serving at scale with experience in inference optimization and performance monitoring * Designed and deployed AI/ML infrastructure for on-premises environments * Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats * Proven track record mentoring and growing engineers, with strong collaboration skills Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Job Description We are looking for a skilled Infrastructure Engineer specializing in Voice and Telecom systems to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining robust telecommunications infrastructure that supports our organization's voice communication needs. This role requires a deep understanding of voice networks, VoIP technologies, PBX systems, and telecom protocols. You will collaborate with cross-functional teams to ensure seamless integration of voice services with existing IT infrastructure, troubleshoot complex issues, and optimize system performance. Additionally, you will oversee upgrades, security measures, and compliance with industry standards. The position demands strong analytical skills, attention to detail, and the ability to work in a fast-paced environment. If you have a passion for telecommunications and infrastructure engineering, and thrive on solving challenging problems, we encourage you to apply. Responsibilities: Design, deploy, and maintain voice and telecom infrastructure systems Manage VoIP and PBX systems to ensure reliable communication Implement and manage integrations with paging and intercom systems Troubleshoot voice-related issues Collaborate with IT teams to integrate voice services with data networks Implement security standards to protect telecom infrastructure Plan and execute system upgrades and migrations Document system configurations and procedures Provide technical support and training to end-users Ensure compliance with telecom regulations and standards Evaluate new technologies to improve voice communication systems Monitor IT systems and infrastructure for alerts, anomalies, and incidents. Manage and prioritize escalation processes to ensure timely resolution. Analyze and prioritize alerts based on severity and impact. Initiate and manage escalation procedures according to established protocols. Coordinate communication between technical teams and business stakeholders. Maintain and update alerting and monitoring tools and documentation. Analyze incident trends and recommend improvements to reduce recurrence. Coordinate with technical teams to resolve issues promptly. Maintain documentation of incidents, alerts, and escalation actions. Continuously improve alerting and escalation processes. Communicate effectively with stakeholders regarding system status and incidents. Participate in on-call rotations and incident response activities. Ensure compliance with IT policies and standards. Participate in post-incident reviews and report findings. Other duties as assigned. Qualifications: Strong knowledge of monitoring and alerting tools. Excellent communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Familiarity with framework and best practices. Problem-solving mindset with attention to detail. Experience with escalation management and incident response. Ability to document processes clearly and concisely. Willingness to work flexible hours as needed. Ability to analyze data and make informed decisions. Highly organized, able to multi-task, with a high attention to detail and ability to prioritize. Confident, high-energy, self-motivated and a true team player. Accountability and personal organization are essential. Patient and active listener. Ability to pass federal and state criminal background checks (FBI/BCI). Ability to think independently and contribute to the overall effort without much direction. Proven experience in voice and telecom infrastructure engineering. Strong knowledge of VoIP protocols (SIP, H.323) and PBX systems. Familiarity with network infrastructure and routing protocols. Experience with telecom security best practices. Ability to troubleshoot complex voice network issues. Certifications such as CCNA Voice or equivalent are a plus. Ability to manage multiple projects and priorities effectively. EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bonafide occupational qualification exists. Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The annual starting salary for this position is 95,000-100,000 . Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. We offer the following benefits for full-time positions, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 10 paid holidays annually. Paid Time Off: The amount of Paid Time Off (PTO) employees accrue is determined by both their position and the length of their employment term. 19 days of paid time off for 12-month roles. We offer several plans to choose from, with a wide range of deductibles and co- insurance levels. We offer plans with set co-pays for certain medical services, as well as a high deductible plan with set co-insurance levels after deductibles have been met. All plans offer both in-network and out-of-network coverage. We also offer flexible spending and health savings accounts.