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Become An Infrastructure Manager

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Working As An Infrastructure Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does An Infrastructure Manager Do At KPMG

* Lead clients' infrastructure & cloud migration engagements, including cloud migration strategy, application cloud suitability/readiness assessment, migration planning, sourcing options, business case and execution coordination
* Lead design, implementation and migration to new IT infrastructure and cloud (IaaS/PaaS) environments
* Primary liaison with client stakeholders and architects
* Manage engagement staffing, financials, quality and risk
* Lead client pursuits and development of service proposals
* Lead development of enhancements to the infrastructure & cloud management methodologies and contribute thought leadership content

What Does An Infrastructure Manager Do At Uline

* Provide leadership to teams of internal professionals and external service providers that are responsible for consistent operational support and availability for Windows and enterprise storage systems
* Ensure infrastructure is aligned with current and future business requirements
* Develop, execute and maintain long-term capacity plans
* Oversee design, implementation and testing of business continuity solutions (disaster recovery / high availability)
* Build and maintain vendor relationships to track and recommend renewals for all licensed software
* Define processes and procedures to update and patch equipment and software
* Oversee design, deployment and periodic evaluation / audit of system backups, operational monitoring tools, security policies and internal audits
* Run an operational organization defining service-level objectives, optimizing operational activities and driving visibility into operations through analysis, trending and measurement
* Recruit, train and develop a superior staff.
* Train staff in the use of industry best practices, established engineering methodologies and documented procedures
* Assess performance, develop improvement plans and implement solutions to drive continuous improvement
* INFRASTRUCTURE MANAGER - WINDOWS

What Does An Infrastructure Manager Do At Huntington National Bank

* Directly manage 8
* team members.
* Builds and maintains strong business relationships with internal customers, including the ability to translate business problems into solutions.
* Interfaces with Senior IT leadership on problem/incident calls and acts as an engineering escalation point.
* Coaching and mentoring team members, promoting a growing, fast pace, IT culture.
* Develops and maintains a solution roadmap, product catalog and vision.
* Support and maintain key solution integrations and plugins.
* support and availability and serves as a team escalation point.
* Day to day process, documentation, KPIs and reporting.
* Responsible for team's adherence to general and specialized risk and security controls

What Does An Infrastructure Manager Do At Randstad

* Oversee the daily performance of the Information Technology department.
* Escalation path for all technology issues.
* Interacts with office leadership to address technology needs of the business practice.
* Maintains accurate asset management records, including lease schedules and on-time return of assets.
* Oversee local network implementation of the firm-wide standard.
* Implements and maintains anti-virus, personal firewall, backup, archiving and other IT standards.
* Monitors and maintains WAN and LAN performance and saturation.
* Escalates problems as required.
* Responsible for network operations and procedures, ensuring policies and procedures are in place.
* Responsible for overall reliability and quality of an IP Phone Systems.
* Maintains meticulous records of telecom and datacom circuits.
* Corrects or escalates problems.
* Responsible for managing and enforcing acceptable use of peripheral equipment including cell phones.
* May supervise one or more IT staff members.
* May be responsible for staff performance development.
* Demonstrates continuous effort to improve operations, ensure uptime and quality customer service.
* Meets with other IT Directors and IT Managers to develop and implement IT standards.
* Performs duties of a Senior IT Support Specialist as needed.
* May perform after-hour and weekend help desk functions.
* Takes personal responsibility for fostering a green workplace through sustainable work practices

What Does An Infrastructure Manager Do At Capgemini

* Technical and people management of technology domain.
* Should have 80% technical and 20% people management skills;
* This person will be the SME (Subject Matter Expert) for the respective technical domain and staffing of resources in her/his domain;
* Responsible for preparing Task Sheets/Checklist, Induction Manual, Guidelines and Standards.
* Generate MIS (Performance , ticket analysis) reports on periodic basis;
* Responsible for evaluating existing Technical Architecture and Design and Proposing Improvements.
* Technical root cause analysis;
* Execution of identified skills gap for the team members.
* Focus on cross trainings of resources within domain;
* Lead customer / front office meetings for technical and SLA related discussions; ; Participate in MIRT and Outages as applicable;
* Complete ownership of SLAs for respective towers; Ownership of quality processes implementation, adherence and Audits for the domain;
* Succession planning, annual appraisals of team members;
* Support virtualized and Physical Systems Author IT policies, guidelines, standards and procedures for business continuity, disaster recovery, high availability, systems security and systems management in a multiple production data center environment;
* Disaster Recovery Officer to facilitate smooth operations and act as a point of contact and escalation in the event of an actual Disaster; Lead the development of audit and security programs to expose existing security stance and produce repeatable processes;
* Development of Network Install Manager configurations to support an enterprise concept of support;
* May Lead a Systems center of Excellence panel to support IT and Enterprise Goals and provide forward looking process and designs to enhance systems and IT performance as a whole and present recommendations back to Leadership;
* Architect and implementation of virtualization methodologies.
* Develop automation around these methodologies;
* Develop a Configuration Management Database to give access to configuration data; Smart Grid implementation, installation and administration on systems;
* Change Management utilizing BMC Remedy and Tivoli Service Desk.
* Maintained ITIL centric infrastructure to facilitate SAS70, SOX and FDA regulatory compliance;
* Perform Security assessments of systems and system hardening of internal and DMZ systems;
* Provide Architectural Design support to multiple clients projects and to international business pursuits; Provide international security audit and forensic response for clients;
* Lead a team of 5
* Admin which are a mix of Employee and Contractor; Responsible to Architect projects when needed and for OS Architecture questions

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How To Become An Infrastructure Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Infrastructure Manager jobs

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Real Infrastructure Manager Salaries

Job Title Company Location Start Date Salary
Infrastructure Policy Manager Facebook, Inc. Menlo Park, CA Mar 14, 2016 $201,000
Manager, Infrastructure Data Science and Analytic Facebook, Inc. Menlo Park, CA Feb 11, 2015 $200,900
Senior Associate, Infrastructure Manager Tower Research Capital LLC New York, NY Mar 30, 2015 $186,098
Manager-Application Infrastructure Two Sigma Investments, LP New York, NY Jul 09, 2016 $185,000
Infrastructure Policy Manager Facebook, Inc. Menlo Park, CA Oct 08, 2016 $183,350
TAS Manager-Infrastructure Ernst & Young U.S. LLP Miami, FL Oct 02, 2014 $168,820
Manager-Application Infrastructure Two Sigma Investments, LLC New York, NY Aug 29, 2015 $165,000
Senior Associate, Infrastructure Manager Tower Research Capital LLC New York, NY Oct 13, 2016 $155,000
Senior Associate, Infrastructure Manager Tower Research Capital LLC New York, NY Oct 02, 2015 $155,000
Infrastructure Manager AAK USA Edison, NJ Oct 31, 2016 $147,576
Infrastructure Manager I MUFG Union Bank, N.A. Jersey City, NJ Oct 17, 2016 $141,750
Senior Associate, Infrastructure Manager Tower Research Capital LLC New York, NY Oct 01, 2012 $140,000
Manager, Data Infrastructure Healthtap Inc. Palo Alto, CA Aug 01, 2013 $140,000
Senior Associate, Infrastructure Manager Tower Research Capital LLC New York, NY Oct 02, 2012 $140,000
Database and Internet Infrastructure Manager Colorcon Inc. Point, PA Jul 01, 2010 $134,000 -
$140,000
Manager, BI Reporting & Infrastructure Paypal, Inc. San Jose, CA Nov 29, 2012 $129,000
Infrastructure Manager AAK USA, Inc. Edison, NJ Sep 22, 2016 $128,814 -
$128,906
Infrastructure Manager Alteritech, Inc. Vienna, VA Mar 01, 2010 $127,123
Automation & Infrastructure Manager Ads Alliance Data Systems, Inc. Chicago, IL Mar 30, 2016 $125,445
Process/Infrastructure Manager Tibco Software Inc. San Francisco, CA Oct 01, 2014 $125,000
Process/Infrastructure Manager Jaspersoft Corporation San Francisco, CA Sep 08, 2014 $125,000
Manager, Africa Infrastructure and Ppps Castalia LLC Washington, DC Sep 13, 2016 $125,000 -
$140,000
Manager, Infrastructure/Databases Transcore, LP Hummelstown, PA Jan 15, 2010 $112,553
Infrastructure Manager Accenture LLP Indianapolis, IN Jan 01, 2016 $111,400
Infrastructure Manager Accenture LLP Indianapolis, IN Nov 01, 2014 $111,384
Infrastructure Management Manager II Xerox State & Local Solutions, Inc. Baltimore, MD Jul 30, 2012 $110,000
Manager, General Aviation Infrastructure Appraisal Atlantic Aviation Corporation Plano, TX Dec 12, 2011 $110,000 -
$125,000
Manager, General Aviation Infrastructure Appraisal Atlantic Aviation Corporation New York, NY Nov 19, 2012 $110,000 -
$125,000
Manager of OSS Infrastructure Frontier Communications Corporation Allen, TX Oct 02, 2013 $110,000 -
$125,000

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Top Skills for An Infrastructure Manager

ServiceDeliveryHardwareWindowsServerProceduresStorageDisasterRecoveryRemoteSitesBackupDesktopSupportActiveDirectoryDataCentersSANWebProjectManagementLinuxInfrastructureProjectsSQLServerCitrixUnixCloud

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Top Infrastructure Manager Skills

  1. Service Delivery
  2. Hardware
  3. Windows Server
You can check out examples of real life uses of top skills on resumes here:
  • Establish metrics, key performance indicators and service level agreements for driving the performance of IT service delivery.
  • Provide industry best practice solutions for providing high availability and security for hardware and software.
  • Manage user environments on Unix and Windows servers.
  • Instituted new buying and sourcing procedures for all purchases.
  • Conducted a data center systems best practice and performance review of the VMware, Windows, and storage environments.

Top Infrastructure Manager Employers

Infrastructure Manager Videos

A Day in the Life - Information Technology Services

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