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Infrastructure manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dale Musser Ph.D.,

Brian Kelly

Below we've compiled a list of the most critical infrastructure manager skills. We ranked the top skills for infrastructure managers based on the percentage of resumes they appeared on. For example, 11.4% of infrastructure manager resumes contained cloud as a skill. Continue reading to find out what skills an infrastructure manager needs to be successful in the workplace.

15 infrastructure manager skills for your resume and career

1. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how infrastructure managers use cloud:

Redesigned disaster recovery processes and procedures by utilizing recovery to cloud technology, ensuring production environment recovered within 4 hours.
Perform all technology related research and development including data center, unified communications, database platforms, and cloud solutions.

2. Project Management

Here's how infrastructure managers use project management:

SAP Technical Manager with excellent communication, interpersonal, and project management skills.
Lead day-to-day operations of Infrastructure systems, connectivity, Security and Project Management.

3. Incident Management

Incident management is a set of processes, practices, and solutions designed to restore a damaged service as quickly as possible in an event that could result in the loss or disruption of an organization's operations, services, or functions. The goal of incident management is to maintain and restore normal service operations as quickly as possible and reduce the negative impact on business operations.

Here's how infrastructure managers use incident management:

Coordinated change management governance for normal, expedited and emergency changes and incident management for critical technical issues within breweries managed.
Improved existing Incident Management process and established Root Cause Analysis.

4. VMware

Here's how infrastructure managers use vmware:

Re-engineered our Disaster Recovery strategy and solution to incorporate VMWare.
Implemented VMware Site Recovery Manager for disaster recovery purposes.

5. SAN

SAN abbreviation for storage area network is a computer network that provides storage access.

Here's how infrastructure managers use san:

Functioned as primary support for all storage systems including DataDomain, and all of Acme Brick Company's SAN storage.
Introduced and expanded the EMC SAN systems in 5 major corporate locations with both Clarion and VNX solutions.

6. Azure

Here's how infrastructure managers use azure:

Azure managed service solution provider.
Provided leadership and support for various IT implementation projects: SilverPeak SD-WAN, Office 365, and Microsoft Azure IaaS/PaaS services.

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7. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how infrastructure managers use linux:

Acted as backup Linux administrator for our Linux hosted solutions
Deployed Linux firewall for Disaster Recovery test environment.

8. Windows Server

Here's how infrastructure managers use windows server:

Configure and support Windows server environment.
Maintained Windows Active Directory environment consisting of Windows Server 2003 and 2008 server editions, with multiple Domain Controllers.

9. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how infrastructure managers use disaster recovery:

Monitor accounts for security purposes using OpenLdap and help to develop new plans for business continuity and disaster recovery.
Initiated, developed and tested disaster recovery plan for corporate IT systems, ensuring continuity of system operations.

10. Virtualization

Here's how infrastructure managers use virtualization:

Designed and implemented a virtualization strategy to meet business continuity goals for supporting state government clients.
Designed a virtualization infrastructure plan, awaiting review and approval to eliminate physical hardware cost.

11. ITIL

Here's how infrastructure managers use itil:

Designed, implemented and maintained open-source ticketing solution and introduced ITIL processes and improvements.
Improved efficiency and performance by initiating/implementing IT Infrastructure Library process framework (ITIL).

12. Infrastructure Projects

Here's how infrastructure managers use infrastructure projects:

Planned and coordinated various initiatives from mid-size to enterprise-wide IT infrastructure projects.
Managed operating and capital budgets for infrastructure projects.

13. Switches

Here's how infrastructure managers use switches:

Complete network infrastructure redesign and replacement in 3 sites, including the core and edge switches as well as wireless infrastructure.
Implemented and operations management for network configurations, upgrades on Cisco routers, catalyst switches, VPN, and firewalls.

14. Executive Management

Here's how infrastructure managers use executive management:

Initiated comprehensive network redesign and upgrades after outlining system deficiencies and performance potential and preparing cost-benefit analysis for executive management.
Collaborated with executive management in forecasting annual budgets and scheduled quarterly purchases throughout the year.

15. Emerging Technologies

Here's how infrastructure managers use emerging technologies:

Participated in the design, development, implementation and support of emerging technologies for internal and client hosting environments.
Provided assistance to our client in researching new and emerging technologies.

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What skills help Infrastructure Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on infrastructure manager resumes?

Dale Musser Ph.D.

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What soft skills should all infrastructure managers possess?

Brian Kelly

Associate Dean for Development and Faculty Affairs, Area Chair / Director, Architecture Program, University of Maryland

Critical Thinking and Design Thinking are the two most important skills that successful candidates need. The ability to communicate in writing, orally, and with visual media is essential.

What hard/technical skills are most important for infrastructure managers?

Brian Kelly

Associate Dean for Development and Faculty Affairs, Area Chair / Director, Architecture Program, University of Maryland

The ability to draw with one's hands, study architectural propositions with physical models, and comfort with a wide array of digital media. The first two must be mastered in School, whereas digital media skills will be honed in the context of the firm. Everyone uses different platforms and has different protocols for would-be onboarding architects. Many individuals believe that mastery of a particular digital application is paramount, but this is not the case. Digital applications change with time, and individual employers modify and adapt platforms to their own architect.

What infrastructure manager skills would you recommend for someone trying to advance their career?

Laura A. Meyer M. Ed.

Professor, Northeastern University

Students should really be working on honing the skills in their areas of focus and interest. With that said, they should also work toward becoming more well-rounded in all areas. A few of my students have realized through job postings, they have found that although they may want to work in data, knowing the basics of programming will be useful as well.

What type of skills will young infrastructure managers need?

Peter Dordal Ph.D.

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.

Do you want to know more?

List of infrastructure manager skills to add to your resume

The most important skills for an infrastructure manager resume and required skills for an infrastructure manager to have include:

Cloud
Project Management
Incident Management
VMware
SAN
Azure
Linux
Windows Server
Disaster Recovery
Virtualization
ITIL
Infrastructure Projects
Switches
Executive Management
Emerging Technologies
Citrix

Infrastructure Management
Data Centers
Configuration Management
DNS
OS
Java
SQL Server
Unified Communications
Business Continuity
SLA
Lifecycle Management
VoIP
Unix
Direct Reports
Capacity Planning
Technical Support

VPN
Firewall
HIPAA
Level Agreements
Server Infrastructure
Provisioning
PCI
Client Facing
QA
EMC
DHCP
Network Infrastructure
SharePoint
NAS
Jenkins

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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