Find The Best Infrastructure Support Specialist Jobs For You

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Average Salary
$80,262
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
92,839
Job Openings

Infrastructure Support Specialist Careers

An infrastructure support specialist plays an important role in the IT world. They help with the usability and management of organizational information and data. They are responsible for ensuring that the business goals of the client or the company are met in relation to data centers like network systems, data storage facilities, hardware, and software.

There are important skills an infrastructure support specialist needs to possess. One is customer-service skills which involves listening to customers for efficient communication. Another is listening skills for information understanding, and lastly, speaking skills is also required for communication of ideas.

More than half of current infrastructure support specialists hold a bachelor's degree, but those with only a GED or a high school degree are still qualified for the work, given that they possess the necessary skills.

With an average salary of $80,262 and a job growth rate of 10%, an infrastructure support specialist can later on become an information technology director as they progress in their career.

There is more than meets the eye when it comes to being an infrastructure support specialist. For example, did you know that they make an average of $38.59 an hour? That's $80,262 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does an Infrastructure Support Specialist Do

There are certain skills that many infrastructure support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and speaking skills.

When it comes to the most important skills required to be an infrastructure support specialist, we found that a lot of resumes listed 9.0% of infrastructure support specialists included infrastructure, while 8.2% of resumes included technical support, and 7.2% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the infrastructure support specialist job title. But what industry to start with? Most infrastructure support specialists actually find jobs in the technology and finance industries.

How To Become an Infrastructure Support Specialist

If you're interested in becoming an infrastructure support specialist, one of the first things to consider is how much education you need. We've determined that 55.5% of infrastructure support specialists have a bachelor's degree. In terms of higher education levels, we found that 6.0% of infrastructure support specialists have master's degrees. Even though most infrastructure support specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an infrastructure support specialist. When we researched the most common majors for an infrastructure support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on infrastructure support specialist resumes include master's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an infrastructure support specialist. In fact, many infrastructure support specialist jobs require experience in a role such as technical support specialist. Meanwhile, many infrastructure support specialists also have previous career experience in roles such as computer technician or network administrator.

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Average Salary
$80,262
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
92,839
Job Openings

Infrastructure Support Specialist Career Paths

Top Careers Before Infrastructure Support Specialist

Top Careers After Infrastructure Support Specialist

Infrastructure Support Specialist Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Infrastructure Support Specialist

Infrastructure Support Specialists in America make an average salary of $80,262 per year or $39 per hour. The top 10 percent makes over $110,000 per year, while the bottom 10 percent under $58,000 per year.
Average Salary
$80,262
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Best Paying Cities

City
ascdesc
Average Salarydesc
Wilmington, DE
Salary Range63k - 100k$80k$80,004
Franklin Town, MA
Salary Range62k - 98k$78k$78,214
New Orleans, LA
Salary Range56k - 96k$74k$73,923
Plano, TX
Salary Range48k - 78k$62k$61,703
Indianapolis, IN
Salary Range39k - 64k$50k$50,350
$39k
$100k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
SR Site Infrastructure Support Specialist
SR Site Infrastructure Support Specialist
Coorstek
Coorstek
06/25/2021
06/25/2021
$49,25306/25/2021
$49,253
Infrastructure Support
Infrastructure Support
Randstad
Randstad
12/19/2020
12/19/2020
$48,00112/19/2020
$48,001
Cloud Infrastructure Support
Cloud Infrastructure Support
Management Decisions, Inc.
Management Decisions, Inc.
06/19/2020
06/19/2020
$104,35006/19/2020
$104,350
Infrastructure Support
Infrastructure Support
Jpmorgan Chase & Co.
Jpmorgan Chase & Co.
06/03/2020
06/03/2020
$95,00006/03/2020
$95,000
Associate, Infrastructure Support Specialist
Associate, Infrastructure Support Specialist
Jpmorgan Chase & Co.
Jpmorgan Chase & Co.
05/25/2020
05/25/2020
$110,00005/25/2020
$110,000
See More Recent Salaries

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Infrastructure Support Specialist Demographics

Gender

male

83.5 %

female

13.5 %

unknown

3.1 %

Ethnicity

White

59.2 %

Hispanic or Latino

13.8 %

Asian

12.5 %

Foreign Languages Spoken

Spanish

36.4 %

Portuguese

9.1 %

Vietnamese

9.1 %
See More Demographics

Infrastructure Support Specialist Education

Degrees

Bachelors

55.5 %

Associate

25.3 %

Certificate

9.9 %

Top Colleges for Infrastructure Support Specialists

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

3. University of California, Irvine

Irvine, CA • Private

In-State Tuition
$13,700
Enrollment
29,722

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

6. Inter American University of Puerto Rico Ponce

Mercedita, PR • Private

In-State Tuition
$5,914
Enrollment
4,155

7. Minnesota State University - Mankato

Mankato, MN • Private

In-State Tuition
$8,184
Enrollment
11,675

8. University of Pittsburgh

Pittsburgh, PA • Private

In-State Tuition
$19,080
Enrollment
19,127

9. Inter American University of Puerto Rico Bayamon

Bayamon, PR • Private

In-State Tuition
$5,940
Enrollment
4,169

10. Michigan Technological University

Houghton, MI • Private

In-State Tuition
$15,646
Enrollment
5,736
See More Education Info

Online Courses For Infrastructure Support Specialist That You May Like

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
4.1
(384)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

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Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...

IT & Technical Support Guide to Helpdesk, Desktop & Servers
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4.2
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Top Skills For an Infrastructure Support Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.0% of infrastructure support specialists listed infrastructure on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Best States For an Infrastructure Support Specialist

Some places are better than others when it comes to starting a career as an infrastructure support specialist. The best states for people in this position are Connecticut, California, Maryland, and New Jersey. Infrastructure support specialists make the most in Connecticut with an average salary of $90,375. Whereas in California and Maryland, they would average $87,169 and $82,435, respectively. While infrastructure support specialists would only make an average of $81,329 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Infrastructure Support Specialist Jobs:
6,157
Highest 10% Earn:
$133,000
Location Quotient:
1.43
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. District of Columbia

Total Infrastructure Support Specialist Jobs:
441
Highest 10% Earn:
$135,000
Location Quotient:
1.78
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Maryland

Total Infrastructure Support Specialist Jobs:
1,110
Highest 10% Earn:
$126,000
Location Quotient:
1.19
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Infrastructure Support Specialist Employers

1. IBM
4.8
Avg. Salary: 
$83,657
Infrastructure Support Specialists Hired: 
8+
2. Arlington County
4.3
Avg. Salary: 
$37,485
Infrastructure Support Specialists Hired: 
6+
3. CIT Group
4.8
Avg. Salary: 
$72,018
Infrastructure Support Specialists Hired: 
4+
4. JPMorgan Chase & Co.
4.9
Avg. Salary: 
$66,486
Infrastructure Support Specialists Hired: 
4+
5. Hewlett-Packard
4.8
Avg. Salary: 
$84,999
Infrastructure Support Specialists Hired: 
4+
6. Vidant Health
4.6
Avg. Salary: 
$54,944
Infrastructure Support Specialists Hired: 
3+

Infrastructure Support Specialist Videos

Updated October 2, 2020