An infrastructure support specialist plays an important role in the IT world. They help with the usability and management of organizational information and data. They are responsible for ensuring that the business goals of the client or the company are met in relation to data centers like network systems, data storage facilities, hardware, and software.
There are important skills an infrastructure support specialist needs to possess. One is customer-service skills which involves listening to customers for efficient communication. Another is listening skills for information understanding, and lastly, speaking skills is also required for communication of ideas.
More than half of current infrastructure support specialists hold a bachelor's degree, but those with only a GED or a high school degree are still qualified for the work, given that they possess the necessary skills.
With an average salary of $80,262 and a job growth rate of 10%, an infrastructure support specialist can later on become an information technology director as they progress in their career.
There is more than meets the eye when it comes to being an infrastructure support specialist. For example, did you know that they make an average of $38.59 an hour? That's $80,262 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many infrastructure support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and speaking skills.
When it comes to the most important skills required to be an infrastructure support specialist, we found that a lot of resumes listed 9.0% of infrastructure support specialists included infrastructure, while 8.2% of resumes included technical support, and 7.2% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the infrastructure support specialist job title. But what industry to start with? Most infrastructure support specialists actually find jobs in the technology and finance industries.
If you're interested in becoming an infrastructure support specialist, one of the first things to consider is how much education you need. We've determined that 55.5% of infrastructure support specialists have a bachelor's degree. In terms of higher education levels, we found that 6.0% of infrastructure support specialists have master's degrees. Even though most infrastructure support specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an infrastructure support specialist. When we researched the most common majors for an infrastructure support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on infrastructure support specialist resumes include master's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become an infrastructure support specialist. In fact, many infrastructure support specialist jobs require experience in a role such as technical support specialist. Meanwhile, many infrastructure support specialists also have previous career experience in roles such as computer technician or network administrator.