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ING USA Holding Corporation jobs

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  • Lead, Executive Assistant Services

    Standard Chartered 4.8company rating

    Remote or Indiana job

    Apply now Work Type: Office Working Employment Type: Permanent * Executive assistant services (EAS) Team offers end to end administrative and business planning services virtually whilst operating on a hybrid work model. This will enable individual to work remotely with the Senior Leadership Team, whilst having there is an opportunity created within the office for onsite trainings, picking up and sharing best practices from peers. Strategy * Work closely with the Unit Head, Executive Assistant Services (EAS) to drive quality service delivery and standards in Executive Assistant Services (EAS) * Ensure adherence to Executive Assistant Services (EAS) department operating instruction (DOI) and all relevant risk, regulatory/compliance, financial, policies/processes and controls for the services * Develop relevant playbooks for Executive Assistant Services (EAS) * In partnership with Right-shoring Enablement (RSE) team, ensure availability of Executive Assistant Services (EAS)members in the local footprint to support pipeline of services Operations * Work closely with Executive Assistants (Executive Assistant Services (EAS)) to ensure quality service delivery in services rendered to Service Recipients, including planning backup resources * Monitor closely, the development, implementation and performance of business-critical topics. * Design and ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery. * Provide support to ensure delivery of objectives in responsibilities of governance, people, financials, regulatory, audits and communications. * Provide or work with various teams in the preparation/provision/review of useful management information (metrics/reports) which provide overall progress and performance status of GBS - including production huddles, regular updates on key/major happenings and strategy reports and responses to regulators and auditors. * Conduct service review meetings with service recipients Service Delivery * Calendar management * Visitor management * Event management * Travel and Expenses (T&E) management * Administrative activities * Third-party supplier and/or vendor management * Recruitment and onboarding support * Service management Project and Change management * Manage and maintain Business as usual (BAU) capability during the Change Process. * Provide subject matter expert advice, guidance and support to the project managers on managing change. * Review new business requirements and provide solutions where required. Financial Performance * Implement adequate financial controls of Executive Assistant Services (EAS) budget - management of costs and recharges, in contribution to the business strategies and plans. * Drive continuous improvements in Productivity and Cost efficiencies. Key Responsibilities People and Talent * Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with stakeholders and partners. * Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among colleagues to form part of the culture. Others * Special assignments - GBS' representative or point of contact, for any strategic, tactical, or local projects impactful to improving GBS services, on an as-required basis. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders * Close working relationship with Human Resources, Right-shoring Enablement as well as Local Leadership Council and/or Leadership Team members in the GBS location * Establish a working rapport with Governance, Business Resilience and Compliance colleagues to seek relevant guidance on the subject matter. Other Responsibilities * Embed Here for good and Group's brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Skills and Experience * Microsoft Office applications, including Outlook (eMail), Word, EXCEL, Powerpoint, Chrome, SharePoint, etc * Business correspondence skills with excellent proficiency of English - written and spoken * Typing and/or short-hand - reasonable typing speed to record dictation; with excellent accuracy to produce well document and accurate set of meeting minutes * Experience in handling and hosting Blue jeans and Microsoft teams calls, meetings Qualifications * B Bachelor's Degree / Graduates from a recognized university. * 2 - 3 years relevant experience as a People Manager and operational management. * Excellent networking and communication skills, with ability to influence and manage stakeholders from various backgrounds, preferably with international exposure. * 2 - 5 years relevant experience as an Administrative Assistants in an international firm. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $41k-55k yearly est. 43d ago
  • Sr. Complex Claims Examiner, Major Case Unit

    Arch Capital Group Ltd. 4.7company rating

    Remote or New Jersey job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. $20k Sign-on Eligible (Open to remote work location if outside designated Arch office) Position Summary Responsibilities include, actively managing and effectively overseeing large exposure and complex general/auto liability and trucking claims (primary, umbrella and excess) direct handled by Third-party Administrators ("TPA's") and supporting Arch business stakeholders. Please note this role does require managing any direct reports but is responsible for managing the claims & TPA process. Responsibilities * Deliver industry leading technical claim handling/oversight, claim outcomes, business support and customer service. Make claim services an Arch competitive advantage * Collaborate with TPA team members, Arch Claim Account Managers ("CAM's") and other claim professionals to proactively develop and effectively execute on appropriate claim resolution strategies * Work closely with underwriters, Legal, Operations, claim professionals, and other Arch functions, to ensure timely and effective communication consistent with Arch Claims' Procedures, striving to achieve optimum claim outcomes * Effective and timely communication with insureds and brokers; making exceptional customer service a top priority * Coverage analysis, investigation, liability and damage evaluation, timely and accurate indemnity and expense reserving (within specific granted authority), litigation management, vendor management, settlement negotiations, including use of structure settlements where appropriate, and claim resolution * Effective claim file documentation, claim coding and diary management * Retain and work closely with defense and coverage counsel to create and execute on litigation/coverage strategies and budgets. Analyze and pay legal bills, consistent with claims specific strategy/budget and Arch Claims Litigation Management Guidelines * Effective and timely claim reporting (verbal and written) to other claim professionals/management and business stakeholders, per Arch Claims Procedures * Attend mediations, trials, other proceedings and meetings * Maintains all required state adjustor licenses * Assist CAM's and others with TPA management and oversight to include: o TPA claim staff training relating to Arch processes, procedures, expectations, reporting, technical claim handling, litigation/vendor management, legal/regulatory developments, customer service and other topics that may arise o Sharing of claim handling/customer service best practices o Assistance with claim file reviews and claim audits o Regular meetings with TPA claims staff Experience & Required Skills * Trucking, construction, emergency service/medical professional liability claim handling experience is a plus * TPA management/oversight experience is a plus * Excellent customer service skills and service minded * Strong analytical and problem-solving skills * Strong negotiation skills * Exceptional communication (written and verbal), collaboration, influencing, listening, and interpersonal skills to effectively develop productive working relationships both within and outside Arch * Able to process large amounts of complex information, distill it down to key issues and decision points and concisely communicate the information verbally and in writing * Able to effectively lead strategic discussions and leverage technical knowledge to make sound, cost-effective decisions and recommendations * Able to work well independently and in a highly collaborative team environment * Adaptable and able to succeed in a rapidly changing workplace * Strong Microsoft Excel, PowerPoint and Word skills * Willing and able to travel approximately up to 10% of time Education * Bachelor's degree required; Juris Doctorate preferred * Minimum of 10 years commercial general/auto liability claim handling experience, including responsibility for complex and large exposure claims, or insurance defense/coverage practicing attorney with similar law firm experience #LI-SW1 #LI-HYBRID For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $145,000 - $160,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $145k-160k yearly Auto-Apply 60d+ ago
  • Business Analyst - (Insurance/ Reinsurance Data Governance) - Hybrid or Remote

    Arch Capital Group Ltd. 4.7company rating

    Remote or Washington, DC job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Join Arch Reinsurance as a Data Governance Analyst! Are you passionate about data integrity, governance, and enabling smarter business decisions? Arch Reinsurance is seeking a Data Governance and Metadata Analyst with a strong business analysis and insurance background to join our dynamic Data Strategy team-a group dedicated to transforming how data is managed and leveraged across the organization. Work Location This is a hybrid role based in Farmington, CT, with in-office collaboration every Wednesday. For exceptional candidates, we are also open to a fully remote arrangement anywhere in the U.S., with a strong preference for those located on the East Coast. What You'll Do As a key member of the Data Strategy team, you will: * Operationalize Data Governance: Help bring our Data Governance and Data Management framework to life by embedding best practices into project workflows and everyday work. * Consult on Projects: Partner with cross-functional project teams to ensure alignment with enterprise data governance standards. * Support Governance Technologies: Assist in the implementation and maintenance of platforms such as: * Data Catalog (e.g., Collibra, Alation) * Master/Reference Data Management (MDM/RDM) * Data Quality tools * Drive Metadata Excellence: Collaborate with stakeholders to maintain accurate and accessible metadata across systems. * Enable Reference Data Standardization: Provide data and business analysis support to harmonize reference data across the enterprise. Job Responsibilities Project Alignment & Consultation * Partner with project teams to ensure alignment with Arch's Data Governance and Data Management framework. * Provide guidance on data standards, policies, and best practices throughout the project lifecycle. * Review project deliverables for compliance with governance requirements. Operationalize Governance Framework * Support the rollout and adoption of data governance processes across business units. * Help embed governance practices into daily operations and project workflows. * Maintain documentation of governance procedures and data standards. Technology Platform Support * Assist in the implementation, configuration, and maintenance of: * Data Catalog Platforms (e.g., Collibra, Alation) * Master Data Management (MDM) / Reference Data Management (RDM) Platforms * Data Quality Platforms * Monitor platform usage and performance and support user onboarding and training. Metadata Management * Collaborate with data stewards and owners to capture and maintain metadata. * Ensure metadata is accurate, complete, and accessible via the data catalog. * Support metadata enrichment and classification efforts. Reference Data Standardization * Conduct data analysis and business analysis to support reference data harmonization. * Identify inconsistencies and gaps in reference data across systems. * Work with stakeholders to define and implement standard reference data values. Stakeholder Collaboration * Engage with business and technical stakeholders to understand data needs and challenges. * Facilitate communication between data governance, IT, and business teams. * Promote awareness and adoption of governance tools and practices. Required Skills * Metadata Management: Understanding of metadata concepts and experience with data cataloging * Data Governance Tools: Familiarity with platforms for MDM/RDM, data quality, and governance workflows. * Business Analysis: Ability to understand business requirements and translate that knowledge into metadata for Data Governance Tools and Data Management Initiatives * Data Analysis: Ability to analyze data sets to identify inconsistencies, gaps, data requirements, and opportunities for standardization. * SQL or Querying Skills: Basic to intermediate ability to query data for validation and analysis. * Data Modeling Concepts: Understanding of data structures, relationships, and reference data domains. * Governance & Compliance Knowledge * Data Governance Frameworks: Knowledge of governance principles and best practices. * MDM and RDM Management: Knowledge of MDM and RDM principles and best practices * Data Quality Management: Experience defining and monitoring data quality rules and metrics. * Regulatory Awareness: Familiarity with data-related regulations (e.g., GDPR, CCPA) and compliance requirements. * Tool Proficiency * Data Catalog Platforms: Experience with tools like Collibra, Informatica Axon, or Alation. * Data Quality Platforms: Knowledge of tools like Informatica Data Quality, Talend, or similar. * Reporting Platforms: Exposure to tools like PowerBI * Other Technologies: Office 365, Confluence, data visualization tools (Visio, Lucid) * Detail-Oriented: Precision in managing metadata and identifying data issues. * Problem-Solving: Ability to troubleshoot data inconsistencies and governance gaps. * Adaptability: Comfortable working in dynamic environments and across multiple projects. Education/Experience * Bachelor's degree in Computer Science, Management of Information Systems, or related field required preferred * Minimum 2 years experience or knowledge of Data Governance, Metadata Management, Data Quality, Master Data Management, and Data Stewardship principles preferred * Minimum 5 years experience applying technical and business skills to perform data analysis, understand business requirements and translate that knowledge into descriptive metadata and reference data * Minimum 5 years experience in Insurance and/or Reinsurance industry * Experience working with cloud-based applications and experience with system testing and understanding IT security principles. #LI-ZP1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $110,000 - $130,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $110k-130k yearly Auto-Apply 12d ago
  • VP, Software Engineering (Data Domain) - Hybrid (Jersey City or Raleigh)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Jersey City, NJ job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary The Vice President for Data Domain leads the enterprise data strategy and execution across multiple critical functions including data engineering, data governance, business intelligence/reporting, actuarial data support, and domain-specific teams such as Ceded Reinsurance. This role is responsible for ensuring end-to-end ownership of data platforms, scalable architecture, efficient operations, and business-aligned delivery across multiple agile teams and vendor partners. The VP will oversee cross-functional collaboration, drive business value, ensure compliance, and lead modernization efforts across the data landscape, including Snowflake Data Lake, Azure, and reporting ecosystems (Power BI, SSRS, etc.). This is a hybrid, twice-a-week, in office role in our Jersey City or Raleigh offices. Responsibilities Strategic Leadership & Governance * Set the vision and strategy for data domain initiatives across Ceded Reinsurance, BI/Reporting, and Actuarial support. * Collaborate with senior business stakeholders to align data initiatives with enterprise objectives. * Oversee cross-functional agile teams to ensure delivery, quality, and business value from data products and platforms. Data Platform Oversight * Drive the roadmap, architecture, and lifecycle management of enterprise data platforms including cloud data lakes (Snowflake), data warehouses, and Azure-based pipelines. * Ensure robust development, operationalization, and support of ETL/ELT frameworks using tools such as IICS, DBT, Databricks, StreamSets, and ADF. Business Intelligence & Reporting * Lead the strategy and development for Power BI, SSRS, and dashboarding initiatives. * Work with business teams to develop actionable insights, self-service reporting capabilities, and financial/statutory reporting support. Actuarial & Ceded Reinsurance Data Support * Provide strategic and technical leadership to teams supporting actuarial modeling, reserving data flows, and ceded reinsurance data provisioning. * Ensure timely, accurate, and audit-ready data for actuarial processes and reinsurance reporting. Program Management & Delivery * Oversee multiple delivery teams across U.S. and offshore locations, ensuring sprint-level velocity and increment-level roadmap execution. * Ensure delivery aligns with SOX, SOC-2, and NYDFS data compliance requirements. * Lead vendor engagement, contract negotiations, budget planning, and external relationship management. Innovation, Modernization & Quality * Champion modern DevOps, CI/CD, GIT, and orchestration practices in data engineering and reporting pipelines. * Drive innovation around AI/ML, data observability, and self-service models to enhance business outcomes. * Ensure thorough documentation, test coverage, and audit trails across all data processes and platforms. Experience * 15+ years of experience across data platforms, data engineering, and business intelligence. * 7+ years in leadership roles managing multi-disciplinary teams across data engineering, reporting, actuarial data, or reinsurance. * Strong experience in Insurance (P&C), Finance, Actuarial, or Risk domains is highly preferred. * Deep understanding of cloud technologies, especially Azure and Snowflake, and familiarity with Power BI, SSIS, and SSRS. * Experience with regulatory compliance and audit standards (SOX, SOC-2, NYDFS). * Proven track record in managing large data transformation projects and cross-functional delivery teams. * Ability to mentor senior managers, architects, and SMEs; strong influence and stakeholder management skills. Education * Bachelor's degree in computer science, Information Systems, or related field required. #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $180,000 - $280,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $180k-280k yearly Auto-Apply 60d+ ago
  • End User Support Manager (Hybrid - Jersey City)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Jersey City, NJ job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Manager, End User Support is responsible for leading a high-performing team of support professionals across multiple regions, with a primary focus on ensuring excellent end-user service delivery for all physical and virtual endpoint devices, mobile platforms, and telecommunication systems. This role includes ownership of Deskside Support function, providing hands-on leadership in support operations, vendor management, white glove services, and technology lifecycle initiatives. The ideal candidate will possess strong experience Global environments, budget oversight, and hardware refresh programs, including support for mobile contract lifecycle management and reduction of technical debt across sites. OFFICE SET-UP: This role is a hybrid position based primarily in our Jersey City office, requiring 3-4 in-office days each week. In addition, there is a regular expectation to be on-site at our New York City office once per week. Essential RESPONSIBILITIES and ACCOUNTABILITIES * Serve as the single point of contact for all Deskside Support escalations and ensure timely incident resolution. * Lead day-to-day operations of the Deskside Support End User Support function, including staff scheduling, workload distribution, SLA performance, and continuous improvement. * Design, implement, and manage hardware refresh projects for laptops, desktops, peripherals, and mobile phones, including deployment and decommissioning. * Oversee white glove/VIP support services ensuring a high-touch, executive-ready experience for senior leadership and other high-profile users. * Partner with the business to oversee the IT Ambassador program as well as participation in the Voice of the Executive (VOE)/Voice of the Customer (VOC) sessions to facilitate exemplary end user support experiences. * Develop and manage support budgets including forecasting, tracking, and reporting expenditures aligned with IT strategic objectives. * Collaborate with key Value-Added Resellers (VARs) and service providers to manage contracts, procurement, warranties, service agreements, and issue escalations. * Demonstrate hands-on leadership and oversight of site refresh and remediation of technical debt by ensuring infrastructure and user environments are current, standardized, and supportable. * Ensure compliance with security standards and IT governance policies, particularly regarding mobile device management and endpoint security. * Drive support excellence through regular KPI reporting, ticket analysis, and feedback loops to continuously improve customer experience. * Act as the liaison for global and regional teams to deliver services consistently across all Arch locations and employees * Participate in and lead lower-risk IT projects related to desktop, voice, or mobility solutions. * Hire, train, coach, and evaluate support personnel, fostering a culture of customer-centricity, accountability and high performance. Knowledge & Skills: * Thorough knowledge of assigned technology platform including Microsoft Windows, Active Directory, Microsoft Entra, Office products, * Installed application software and management utilities, desktop and laptop Excellent organizational skills. * Ability to manage time well in a fast paced environment and prioritize tasks frequently. * Deep understanding of mobile device management technologies and industry accepted security policies. * Broad knowledge of optimization and full utilization of technology supported, including a solid understanding of technology capacity and limitations. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors. * Effective Customer service, leadership and team motivational skills. * Excellent problem solving, diagnosing and troubleshooting skills. Education & Experience: * Bachelor's degree in Information Technology or a related field preferred; equivalent technical experience considered. * 7+ years of experience in End User Support or Service Desk management roles. * 5+ years of experience with budget oversight and technology lifecycle projects. * 2+ years of experience managing global support operations or geographically dispersed teams. * Prior experience supporting VIPs and providing white glove IT services is required. Working Conditions/Environment & Physical Demands: Normal office environment Some lifting of hardware of 10 or more pounds, reaching overhead and crawling into tight spaces to install cabling. Work occasional off-hours work and on-call responsibility #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $120,000 - $155,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $120k-155k yearly Auto-Apply 42d ago
  • Underwriting Specialist, Middle Market Solutions

    Arch Capital Group Ltd. 4.7company rating

    Remote or Hartford, CT job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Underwriter role is responsible for driving profitable growth through the evaluation and underwriting of new and renewal accounts. This position involves close collaboration with producers to negotiate pricing, terms, and conditions, while proactively managing capacity and ensuring compliance with governance frameworks and underwriting guidelines. Can be hybrid in our Boston or Hartford office or work remote in the New England states plus upstate New York. This is a market-facing so expected to be meeting with brokers in the territory. Responsibilities and Accountabilities: * Underwrite Profitable business * Underwrite new and renewal accounts to meet top and bottom line targets * Negotiate price and terms and conditions with producers * Proactively manage capacity * Underwrite and evaluate Natural Catastrophe Accumulation, ensuring an understanding of catastrophe modeling and interpretation of scenarios for relevant Lines of Business (LoB's) * Underwriting Approach and Compliance * Underwrite in line with LoB governance framework - e.g. Underwriting Authorities, Underwriting Guidelines, Rules and Principles * Ensure contract certainty is achieved on all accounts at time of inception * Ensure utilization of global pricing tools * Ensure placing and binding of FAC Reinsurance prior to policy inception * Policy Documentation and Administration * Ensure accurate policy documentation issued to producers or producers has issued documentation (where producer responsibility) * File maintenance - ensure file is established (whether electronic or paper) and maintained for each risk and transaction handled * Proactively support completion of policy administration and credit control processes * Contribute to development and execution of regional Underwriting strategy for LoB regionally * Training, developing and coaching of less experienced staff (including Underwriters) Education and Experience: * A minimum of 3+ years of direct experience in underwriting profitable business * Specialized expert understanding of sub-LoB products and portfolio * Recognized relationships with brokers at peer group level and well established within market * Specialized understanding of regional / local LoB insurance markets and competitor landscape, including global elements * Preferably a degree in Economics, Finance, Insurance Management, or Business Administration * Professional insurance qualification (e.g. CPCU) is a plus #LI-AM3 #LI-Remote #LI-Hybrid For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $111,100 - $172,500/year + 16% target bonus * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $111.1k-172.5k yearly Auto-Apply 60d+ ago
  • Software Engineer IV (full-stack) - Hybrid (Raleigh or Jersey City)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Jersey City, NJ job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY Software Engineer IV (full-stack) brings deep, hands‑on expertise in aligning technology solutions with business objectives across assigned applications and platforms. This role provides direction and guidance to engineers, developers, and contract teams, driving software development activities across multiple teams and project phases. The incumbent ensures effective execution of delivery plans, helps set departmental priorities, and ensures that all software development goals and standards are consistently met. This is a hybrid, twice-a-week in-office role in our Raleigh or Jersey City Offices. Essential RESPONSIBILITIES and ACCOUNTABILITIES * Design, develop, and maintain both frontend (UI) and backend (API, services) components. * Build and modify APIs, UI screens, workflows, rules, and configuration components as outlined in the Development Guidelines. * Responsible for effective and timely development of new and/or enhanced systems/technologies. * Manage all aspects of the Software Development Lifecycle and Production Support service levels. * Ensures high level technical support is provided. Works closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes. * Prepares business cases, including financial analyses of potential new technologies/systems/applications. * Evaluates based on company strategic needs and resource availability. * Leads business analysis, development work and quality assurance of projects for assigned systems/technologies. * Collaborate effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets. * Contributes to the development of information technology, development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company. * Continuously reviews the technology needs of supported business functions/processes relative to new technological developments and trends. Keeps abreast of the industry and emerging technology * Leads and manages teams to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition. JOB SPECIFICATIONS Knowledge & Skills: * Broad knowledge of software development techniques, processes, methods and best practices. * Proficiency with various programming languages used. Knowledge of application UI/UX frameworks, processes, and best practices * Strong knowledge of P&C insurance products, applications, technologies. * Strong understanding of Agile development methods and its application to company technology needs. * High level knowledge/expertise in Angular/React Frameworks and Java Spring boot development, implementation, and maintenance of large-scale business applications. * Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems. * Excellent communication and interpersonal skills to effectively lead and motivate team. * Excellent interpersonal, communication, presentation & consultative skills for effective collaboration with senior management. * Good general business acumen. Education & Experience: Required knowledge & skills would typically be acquired through a bachelor's degree and 10 years of related experience in software development & architecture design, including technical delivery and business analysis. #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $130,000 - $185,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $130k-185k yearly Auto-Apply 6d ago
  • Enterprise Data Architect (Hybrid OR Remote- Jersey City, Raleigh, or Hartford)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Washington, DC job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Arch Capital Group have a fantastic opportunity for an experienced Enterprise Data Architect to lead the data architecture function for Data Management thereby enabling Arch with its vision of becoming a data driven and AI enabled organization. The enterprise data architect involves ensuring architecture standards, best practices, guidance, and data management governance for end-to-end data delivery across the Group. This is a hybrid, in-office work set-up, with openness for a fully remote employee within close proximity to one of our North East offices (Raleigh, Jersey City, OR Hartford.) Duties & Responsibilities: * Work with the Chief Data Architect to drive the enterprise data management function and roadmap including current, target and transition states in line with the overall Arch Data & AI strategy. * Maintain the market solution architecture designs and playbooks for adoption of modern data warehousing tech like Snowflake and strategic data platform & analytics capabilities. * Ensure successful delivery of data management initiatives working alongside the solution architects and data architects from the programme. * Own the target state enterprise data management platforms and architecture and transition states from current state, per Segment. Bring on new Data Management capabilities if required within the organisation from inception to adoption. * Lead the Data Management Centre of Excellence covering all aspects of Data Management and tooling * Manage the Vendor relationships across all tooling covering the data management capabilities * Steer and quantifying the value of data platforms transformation. Shape overall data management roadmaps, co-created with domain SMEs from the business, to give an overall and coherent view across data in Arch. Skills & Experience: * Data architecture expertise with rich experience in delivering transformative programs with a large data management footprint * Experience in architecting and driving Data Governance, Master Data Management, Data Quality, Metadata Management, Data Access Management, Data privacy across a global enterprise * Experience in modern data warehousing and having a solid technical understanding of modern cloud systems is essential * Experience in working with Snowflake/Databricks as an enterprise capability & deep knowledge of the ecosystems. * Experience in key data architecture functions across ingestion, transformation, visualization, metadata management leveraging tools like Snowflake ideally, Azure services, dbt Cloud, Collibra. * Experience in delivering data products aligned to business requirements and aligned to the data mesh principles in the modern data warehousing paradigm. * Practically leading successful technical adoption of modern data management capabilities into an enterprise organization. * Strong senior stakeholder communicator, with experience in executive communication. #LI-ZP1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. For North Carolina: $122 - $149,000/year For Morristown, NJ: $142 - $173,000/year For Jersey City, NJ; White Plains, NY: $157 - $180,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $157k-180k yearly Auto-Apply 48d ago
  • Director, Multi Line Account Engineer (Remote)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Connecticut job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Director, Multi Line Account Engineer will be responsible for providing in depth portfolio management of a dedicated UW team (5-10 underwriters). This is for all lines (property, general liability, workers compensation and auto) and would involve: Responsibilities: * Perform account management functions for assigned service accounts collaborating with underwriting, claims, policy holders and brokers. Focus on reducing loss potential while developing healthy account relationships to drive account retention and partnership. * Complete on-site and remote surveys to assess an account's operations, exposures, and hazard mitigation strategies to help Arch underwriting best identify and retain profitable business. * Generate and review required reports and recommendations. Meet reporting deadlines in accordance with departmental performance objectives. * Manage workload with use of 3rd parties as needed to accomplish assigned work by the deadlines of underwriters and department. This includes ensuring the quality of work provided by the 3rd parties. * Assist Arch and clients with ongoing and specific projects. Support technical training presentations for internal and external clients as required/appropriate. * Strong analytical and decision skills. Ability to utilize tools/software to create and modify documents as well as data analysis for account and book improvement. Required Skills: * Minimum 5 years of risk control experience with both account management and site/field surveys. Solid knowledge base and professional experience in the following areas: property, general liability, products liability, workers compensation, auto, and excess. * Knowledge of NFPA, FM, OSHA, DOT and other relevant standards and best practices. * Demonstrated knowledge of Microsoft Office Suite applications. * Phenomenal verbal and written communication skills and business acumen. * Continued learning and application of new concepts to your role. Education: * Bachelor's Degree in an engineering or safety related field with relevant insurance industry experience taken into consideration. * Industry designations appreciated but not required. #LI-JD1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $148,614 - $201,066/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $148.6k-201.1k yearly Auto-Apply 60d+ ago
  • Sr. Complex Claims Examiner, Major Case Unit

    Arch Capital Group Ltd. 4.7company rating

    Remote or Jersey City, NJ job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. $20k Sign-on Eligible (Open to remote work location if outside designated Arch office) Position Summary Responsibilities include, actively managing and effectively overseeing large exposure and complex general/auto liability and trucking claims (primary, umbrella and excess) direct handled by Third-party Administrators ("TPA's") and supporting Arch business stakeholders. Please note this role does require managing any direct reports but is responsible for managing the claims & TPA process. Responsibilities * Deliver industry leading technical claim handling/oversight, claim outcomes, business support and customer service. Make claim services an Arch competitive advantage * Collaborate with TPA team members, Arch Claim Account Managers ("CAM's") and other claim professionals to proactively develop and effectively execute on appropriate claim resolution strategies * Work closely with underwriters, Legal, Operations, claim professionals, and other Arch functions, to ensure timely and effective communication consistent with Arch Claims' Procedures, striving to achieve optimum claim outcomes * Effective and timely communication with insureds and brokers; making exceptional customer service a top priority * Coverage analysis, investigation, liability and damage evaluation, timely and accurate indemnity and expense reserving (within specific granted authority), litigation management, vendor management, settlement negotiations, including use of structure settlements where appropriate, and claim resolution * Effective claim file documentation, claim coding and diary management * Retain and work closely with defense and coverage counsel to create and execute on litigation/coverage strategies and budgets. Analyze and pay legal bills, consistent with claims specific strategy/budget and Arch Claims Litigation Management Guidelines * Effective and timely claim reporting (verbal and written) to other claim professionals/management and business stakeholders, per Arch Claims Procedures * Attend mediations, trials, other proceedings and meetings * Maintains all required state adjustor licenses * Assist CAM's and others with TPA management and oversight to include: o TPA claim staff training relating to Arch processes, procedures, expectations, reporting, technical claim handling, litigation/vendor management, legal/regulatory developments, customer service and other topics that may arise o Sharing of claim handling/customer service best practices o Assistance with claim file reviews and claim audits o Regular meetings with TPA claims staff Experience & Required Skills * Trucking, construction, emergency service/medical professional liability claim handling experience is a plus * TPA management/oversight experience is a plus * Excellent customer service skills and service minded * Strong analytical and problem-solving skills * Strong negotiation skills * Exceptional communication (written and verbal), collaboration, influencing, listening, and interpersonal skills to effectively develop productive working relationships both within and outside Arch * Able to process large amounts of complex information, distill it down to key issues and decision points and concisely communicate the information verbally and in writing * Able to effectively lead strategic discussions and leverage technical knowledge to make sound, cost-effective decisions and recommendations * Able to work well independently and in a highly collaborative team environment * Adaptable and able to succeed in a rapidly changing workplace * Strong Microsoft Excel, PowerPoint and Word skills * Willing and able to travel approximately up to 10% of time Education * Bachelor's degree required; Juris Doctorate preferred * Minimum of 10 years commercial general/auto liability claim handling experience, including responsibility for complex and large exposure claims, or insurance defense/coverage practicing attorney with similar law firm experience #LI-SW1 #LI-HYBRID For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $145,000 - $160,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $145k-160k yearly Auto-Apply 60d+ ago
  • End User Support Manager (Hybrid - Jersey City)

    Arch Capital Group Ltd. 4.7company rating

    Remote or New York, NY job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Manager, End User Support is responsible for leading a high-performing team of support professionals across multiple regions, with a primary focus on ensuring excellent end-user service delivery for all physical and virtual endpoint devices, mobile platforms, and telecommunication systems. This role includes ownership of Deskside Support function, providing hands-on leadership in support operations, vendor management, white glove services, and technology lifecycle initiatives. The ideal candidate will possess strong experience Global environments, budget oversight, and hardware refresh programs, including support for mobile contract lifecycle management and reduction of technical debt across sites. OFFICE SET-UP: This role is a hybrid position based primarily in our Jersey City office, requiring 3-4 in-office days each week. In addition, there is a regular expectation to be on-site at our New York City office once per week. Essential RESPONSIBILITIES and ACCOUNTABILITIES * Serve as the single point of contact for all Deskside Support escalations and ensure timely incident resolution. * Lead day-to-day operations of the Deskside Support End User Support function, including staff scheduling, workload distribution, SLA performance, and continuous improvement. * Design, implement, and manage hardware refresh projects for laptops, desktops, peripherals, and mobile phones, including deployment and decommissioning. * Oversee white glove/VIP support services ensuring a high-touch, executive-ready experience for senior leadership and other high-profile users. * Partner with the business to oversee the IT Ambassador program as well as participation in the Voice of the Executive (VOE)/Voice of the Customer (VOC) sessions to facilitate exemplary end user support experiences. * Develop and manage support budgets including forecasting, tracking, and reporting expenditures aligned with IT strategic objectives. * Collaborate with key Value-Added Resellers (VARs) and service providers to manage contracts, procurement, warranties, service agreements, and issue escalations. * Demonstrate hands-on leadership and oversight of site refresh and remediation of technical debt by ensuring infrastructure and user environments are current, standardized, and supportable. * Ensure compliance with security standards and IT governance policies, particularly regarding mobile device management and endpoint security. * Drive support excellence through regular KPI reporting, ticket analysis, and feedback loops to continuously improve customer experience. * Act as the liaison for global and regional teams to deliver services consistently across all Arch locations and employees * Participate in and lead lower-risk IT projects related to desktop, voice, or mobility solutions. * Hire, train, coach, and evaluate support personnel, fostering a culture of customer-centricity, accountability and high performance. Knowledge & Skills: * Thorough knowledge of assigned technology platform including Microsoft Windows, Active Directory, Microsoft Entra, Office products, * Installed application software and management utilities, desktop and laptop Excellent organizational skills. * Ability to manage time well in a fast paced environment and prioritize tasks frequently. * Deep understanding of mobile device management technologies and industry accepted security policies. * Broad knowledge of optimization and full utilization of technology supported, including a solid understanding of technology capacity and limitations. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors. * Effective Customer service, leadership and team motivational skills. * Excellent problem solving, diagnosing and troubleshooting skills. Education & Experience: * Bachelor's degree in Information Technology or a related field preferred; equivalent technical experience considered. * 7+ years of experience in End User Support or Service Desk management roles. * 5+ years of experience with budget oversight and technology lifecycle projects. * 2+ years of experience managing global support operations or geographically dispersed teams. * Prior experience supporting VIPs and providing white glove IT services is required. Working Conditions/Environment & Physical Demands: Normal office environment Some lifting of hardware of 10 or more pounds, reaching overhead and crawling into tight spaces to install cabling. Work occasional off-hours work and on-call responsibility #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $120,000 - $155,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $120k-155k yearly Auto-Apply 42d ago
  • Underwriting Specialist, Middle Market Solutions

    Arch Capital Group Ltd. 4.7company rating

    Remote or New Hampshire job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Underwriter role is responsible for driving profitable growth through the evaluation and underwriting of new and renewal accounts. This position involves close collaboration with producers to negotiate pricing, terms, and conditions, while proactively managing capacity and ensuring compliance with governance frameworks and underwriting guidelines. Can be hybrid in our Boston or Hartford office or work remote in the New England states plus upstate New York. This is a market-facing so expected to be meeting with brokers in the territory. Responsibilities and Accountabilities: * Underwrite Profitable business * Underwrite new and renewal accounts to meet top and bottom line targets * Negotiate price and terms and conditions with producers * Proactively manage capacity * Underwrite and evaluate Natural Catastrophe Accumulation, ensuring an understanding of catastrophe modeling and interpretation of scenarios for relevant Lines of Business (LoB's) * Underwriting Approach and Compliance * Underwrite in line with LoB governance framework - e.g. Underwriting Authorities, Underwriting Guidelines, Rules and Principles * Ensure contract certainty is achieved on all accounts at time of inception * Ensure utilization of global pricing tools * Ensure placing and binding of FAC Reinsurance prior to policy inception * Policy Documentation and Administration * Ensure accurate policy documentation issued to producers or producers has issued documentation (where producer responsibility) * File maintenance - ensure file is established (whether electronic or paper) and maintained for each risk and transaction handled * Proactively support completion of policy administration and credit control processes * Contribute to development and execution of regional Underwriting strategy for LoB regionally * Training, developing and coaching of less experienced staff (including Underwriters) Education and Experience: * A minimum of 3+ years of direct experience in underwriting profitable business * Specialized expert understanding of sub-LoB products and portfolio * Recognized relationships with brokers at peer group level and well established within market * Specialized understanding of regional / local LoB insurance markets and competitor landscape, including global elements * Preferably a degree in Economics, Finance, Insurance Management, or Business Administration * Professional insurance qualification (e.g. CPCU) is a plus #LI-AM3 #LI-Remote #LI-Hybrid For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $111,100 - $172,500/year + 16% target bonus * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $111.1k-172.5k yearly Auto-Apply 60d+ ago
  • Software Engineer IV (full-stack) - Hybrid (Raleigh or Jersey City)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Raleigh, NC job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY Software Engineer IV (full-stack) brings deep, hands‑on expertise in aligning technology solutions with business objectives across assigned applications and platforms. This role provides direction and guidance to engineers, developers, and contract teams, driving software development activities across multiple teams and project phases. The incumbent ensures effective execution of delivery plans, helps set departmental priorities, and ensures that all software development goals and standards are consistently met. This is a hybrid, twice-a-week in-office role in our Raleigh or Jersey City Offices. Essential RESPONSIBILITIES and ACCOUNTABILITIES * Design, develop, and maintain both frontend (UI) and backend (API, services) components. * Build and modify APIs, UI screens, workflows, rules, and configuration components as outlined in the Development Guidelines. * Responsible for effective and timely development of new and/or enhanced systems/technologies. * Manage all aspects of the Software Development Lifecycle and Production Support service levels. * Ensures high level technical support is provided. Works closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes. * Prepares business cases, including financial analyses of potential new technologies/systems/applications. * Evaluates based on company strategic needs and resource availability. * Leads business analysis, development work and quality assurance of projects for assigned systems/technologies. * Collaborate effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets. * Contributes to the development of information technology, development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company. * Continuously reviews the technology needs of supported business functions/processes relative to new technological developments and trends. Keeps abreast of the industry and emerging technology * Leads and manages teams to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition. JOB SPECIFICATIONS Knowledge & Skills: * Broad knowledge of software development techniques, processes, methods and best practices. * Proficiency with various programming languages used. Knowledge of application UI/UX frameworks, processes, and best practices * Strong knowledge of P&C insurance products, applications, technologies. * Strong understanding of Agile development methods and its application to company technology needs. * High level knowledge/expertise in Angular/React Frameworks and Java Spring boot development, implementation, and maintenance of large-scale business applications. * Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems. * Excellent communication and interpersonal skills to effectively lead and motivate team. * Excellent interpersonal, communication, presentation & consultative skills for effective collaboration with senior management. * Good general business acumen. Education & Experience: Required knowledge & skills would typically be acquired through a bachelor's degree and 10 years of related experience in software development & architecture design, including technical delivery and business analysis. #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $130,000 - $185,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $130k-185k yearly Auto-Apply 6d ago
  • Business Analyst - (Insurance/ Reinsurance Data Governance) - Hybrid or Remote

    Arch Capital Group Ltd. 4.7company rating

    Remote or Connecticut job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Join Arch Reinsurance as a Data Governance Analyst! Are you passionate about data integrity, governance, and enabling smarter business decisions? Arch Reinsurance is seeking a Data Governance and Metadata Analyst with a strong business analysis and insurance background to join our dynamic Data Strategy team-a group dedicated to transforming how data is managed and leveraged across the organization. Work Location This is a hybrid role based in Farmington, CT, with in-office collaboration every Wednesday. For exceptional candidates, we are also open to a fully remote arrangement anywhere in the U.S., with a strong preference for those located on the East Coast. What You'll Do As a key member of the Data Strategy team, you will: * Operationalize Data Governance: Help bring our Data Governance and Data Management framework to life by embedding best practices into project workflows and everyday work. * Consult on Projects: Partner with cross-functional project teams to ensure alignment with enterprise data governance standards. * Support Governance Technologies: Assist in the implementation and maintenance of platforms such as: * Data Catalog (e.g., Collibra, Alation) * Master/Reference Data Management (MDM/RDM) * Data Quality tools * Drive Metadata Excellence: Collaborate with stakeholders to maintain accurate and accessible metadata across systems. * Enable Reference Data Standardization: Provide data and business analysis support to harmonize reference data across the enterprise. Job Responsibilities Project Alignment & Consultation * Partner with project teams to ensure alignment with Arch's Data Governance and Data Management framework. * Provide guidance on data standards, policies, and best practices throughout the project lifecycle. * Review project deliverables for compliance with governance requirements. Operationalize Governance Framework * Support the rollout and adoption of data governance processes across business units. * Help embed governance practices into daily operations and project workflows. * Maintain documentation of governance procedures and data standards. Technology Platform Support * Assist in the implementation, configuration, and maintenance of: * Data Catalog Platforms (e.g., Collibra, Alation) * Master Data Management (MDM) / Reference Data Management (RDM) Platforms * Data Quality Platforms * Monitor platform usage and performance and support user onboarding and training. Metadata Management * Collaborate with data stewards and owners to capture and maintain metadata. * Ensure metadata is accurate, complete, and accessible via the data catalog. * Support metadata enrichment and classification efforts. Reference Data Standardization * Conduct data analysis and business analysis to support reference data harmonization. * Identify inconsistencies and gaps in reference data across systems. * Work with stakeholders to define and implement standard reference data values. Stakeholder Collaboration * Engage with business and technical stakeholders to understand data needs and challenges. * Facilitate communication between data governance, IT, and business teams. * Promote awareness and adoption of governance tools and practices. Required Skills * Metadata Management: Understanding of metadata concepts and experience with data cataloging * Data Governance Tools: Familiarity with platforms for MDM/RDM, data quality, and governance workflows. * Business Analysis: Ability to understand business requirements and translate that knowledge into metadata for Data Governance Tools and Data Management Initiatives * Data Analysis: Ability to analyze data sets to identify inconsistencies, gaps, data requirements, and opportunities for standardization. * SQL or Querying Skills: Basic to intermediate ability to query data for validation and analysis. * Data Modeling Concepts: Understanding of data structures, relationships, and reference data domains. * Governance & Compliance Knowledge * Data Governance Frameworks: Knowledge of governance principles and best practices. * MDM and RDM Management: Knowledge of MDM and RDM principles and best practices * Data Quality Management: Experience defining and monitoring data quality rules and metrics. * Regulatory Awareness: Familiarity with data-related regulations (e.g., GDPR, CCPA) and compliance requirements. * Tool Proficiency * Data Catalog Platforms: Experience with tools like Collibra, Informatica Axon, or Alation. * Data Quality Platforms: Knowledge of tools like Informatica Data Quality, Talend, or similar. * Reporting Platforms: Exposure to tools like PowerBI * Other Technologies: Office 365, Confluence, data visualization tools (Visio, Lucid) * Detail-Oriented: Precision in managing metadata and identifying data issues. * Problem-Solving: Ability to troubleshoot data inconsistencies and governance gaps. * Adaptability: Comfortable working in dynamic environments and across multiple projects. Education/Experience * Bachelor's degree in Computer Science, Management of Information Systems, or related field required preferred * Minimum 2 years experience or knowledge of Data Governance, Metadata Management, Data Quality, Master Data Management, and Data Stewardship principles preferred * Minimum 5 years experience applying technical and business skills to perform data analysis, understand business requirements and translate that knowledge into descriptive metadata and reference data * Minimum 5 years experience in Insurance and/or Reinsurance industry * Experience working with cloud-based applications and experience with system testing and understanding IT security principles. #LI-ZP1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $110,000 - $130,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $110k-130k yearly Auto-Apply 12d ago
  • Director, Property Risk Engineer (Remote)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Homewood, AL job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Director, Property Risk Engineer is responsible for conducting Middle Market field surveys and providing comprehensive service support. This role includes both on-site physical surveys and virtual/phone assessments, focusing on detailed evaluations of operations, exposures, and control adequacy. Responsibilities: * Conduct both on-site and virtual/phone assessments of prospects and clients. * Perform detailed property evaluations and summarize findings in internal reports with appropriate recommendations for loss improvement. * Assess sprinkler system adequacy and calculate Normal Loss Expectancies and Probable Maximum Loss Expectancies. * Evaluate Nat Cat exposures (flood, windstorm, hail, wildfire, etc.). * Provide support to underwriters, policyholders, and brokers. Required Skills: * Extensive experience with conducting HPR (Highly Protected Risk) Property surveys. * Competency with NFPA and FM data sheets. * Experience in analyzing loss data and evaluating sprinkler system adequacy. * Proficiency with Microsoft suite tools and applications. * Strong analytical and time management skills. * Effective communication skills for working with underwriters, policyholders, and brokers. * Ability to work independently and as part of a team. Desired Skills: * Strong industry expertise in Manufacturing, Real Estate, and Hospitality. * Education: Engineering, or comparable degree/experience. * A minimum of 7 years of industry experience #LI-JD1 #LI-Remote Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $106k-137k yearly est. Auto-Apply 40d ago
  • Enterprise Data Architect (Hybrid OR Remote- Jersey City, Raleigh, or Hartford)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Homestead Base, FL job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Arch Capital Group have a fantastic opportunity for an experienced Enterprise Data Architect to lead the data architecture function for Data Management thereby enabling Arch with its vision of becoming a data driven and AI enabled organization. The enterprise data architect involves ensuring architecture standards, best practices, guidance, and data management governance for end-to-end data delivery across the Group. This is a hybrid, in-office work set-up, with openness for a fully remote employee within close proximity to one of our North East offices (Raleigh, Jersey City, OR Hartford.) Duties & Responsibilities: * Work with the Chief Data Architect to drive the enterprise data management function and roadmap including current, target and transition states in line with the overall Arch Data & AI strategy. * Maintain the market solution architecture designs and playbooks for adoption of modern data warehousing tech like Snowflake and strategic data platform & analytics capabilities. * Ensure successful delivery of data management initiatives working alongside the solution architects and data architects from the programme. * Own the target state enterprise data management platforms and architecture and transition states from current state, per Segment. Bring on new Data Management capabilities if required within the organisation from inception to adoption. * Lead the Data Management Centre of Excellence covering all aspects of Data Management and tooling * Manage the Vendor relationships across all tooling covering the data management capabilities * Steer and quantifying the value of data platforms transformation. Shape overall data management roadmaps, co-created with domain SMEs from the business, to give an overall and coherent view across data in Arch. Skills & Experience: * Data architecture expertise with rich experience in delivering transformative programs with a large data management footprint * Experience in architecting and driving Data Governance, Master Data Management, Data Quality, Metadata Management, Data Access Management, Data privacy across a global enterprise * Experience in modern data warehousing and having a solid technical understanding of modern cloud systems is essential * Experience in working with Snowflake/Databricks as an enterprise capability & deep knowledge of the ecosystems. * Experience in key data architecture functions across ingestion, transformation, visualization, metadata management leveraging tools like Snowflake ideally, Azure services, dbt Cloud, Collibra. * Experience in delivering data products aligned to business requirements and aligned to the data mesh principles in the modern data warehousing paradigm. * Practically leading successful technical adoption of modern data management capabilities into an enterprise organization. * Strong senior stakeholder communicator, with experience in executive communication. #LI-ZP1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. For North Carolina: $122 - $149,000/year For Morristown, NJ: $142 - $173,000/year For Jersey City, NJ; White Plains, NY: $157 - $180,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $157k-180k yearly Auto-Apply 48d ago
  • Sr. Complex Claims Examiner, Major Case Unit

    Arch Capital Group Ltd. 4.7company rating

    Remote or Hartford, CT job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. $20k Sign-on Eligible (Open to remote work location if outside designated Arch office) Position Summary Responsibilities include, actively managing and effectively overseeing large exposure and complex general/auto liability and trucking claims (primary, umbrella and excess) direct handled by Third-party Administrators ("TPA's") and supporting Arch business stakeholders. Please note this role does require managing any direct reports but is responsible for managing the claims & TPA process. Responsibilities * Deliver industry leading technical claim handling/oversight, claim outcomes, business support and customer service. Make claim services an Arch competitive advantage * Collaborate with TPA team members, Arch Claim Account Managers ("CAM's") and other claim professionals to proactively develop and effectively execute on appropriate claim resolution strategies * Work closely with underwriters, Legal, Operations, claim professionals, and other Arch functions, to ensure timely and effective communication consistent with Arch Claims' Procedures, striving to achieve optimum claim outcomes * Effective and timely communication with insureds and brokers; making exceptional customer service a top priority * Coverage analysis, investigation, liability and damage evaluation, timely and accurate indemnity and expense reserving (within specific granted authority), litigation management, vendor management, settlement negotiations, including use of structure settlements where appropriate, and claim resolution * Effective claim file documentation, claim coding and diary management * Retain and work closely with defense and coverage counsel to create and execute on litigation/coverage strategies and budgets. Analyze and pay legal bills, consistent with claims specific strategy/budget and Arch Claims Litigation Management Guidelines * Effective and timely claim reporting (verbal and written) to other claim professionals/management and business stakeholders, per Arch Claims Procedures * Attend mediations, trials, other proceedings and meetings * Maintains all required state adjustor licenses * Assist CAM's and others with TPA management and oversight to include: o TPA claim staff training relating to Arch processes, procedures, expectations, reporting, technical claim handling, litigation/vendor management, legal/regulatory developments, customer service and other topics that may arise o Sharing of claim handling/customer service best practices o Assistance with claim file reviews and claim audits o Regular meetings with TPA claims staff Experience & Required Skills * Trucking, construction, emergency service/medical professional liability claim handling experience is a plus * TPA management/oversight experience is a plus * Excellent customer service skills and service minded * Strong analytical and problem-solving skills * Strong negotiation skills * Exceptional communication (written and verbal), collaboration, influencing, listening, and interpersonal skills to effectively develop productive working relationships both within and outside Arch * Able to process large amounts of complex information, distill it down to key issues and decision points and concisely communicate the information verbally and in writing * Able to effectively lead strategic discussions and leverage technical knowledge to make sound, cost-effective decisions and recommendations * Able to work well independently and in a highly collaborative team environment * Adaptable and able to succeed in a rapidly changing workplace * Strong Microsoft Excel, PowerPoint and Word skills * Willing and able to travel approximately up to 10% of time Education * Bachelor's degree required; Juris Doctorate preferred * Minimum of 10 years commercial general/auto liability claim handling experience, including responsibility for complex and large exposure claims, or insurance defense/coverage practicing attorney with similar law firm experience #LI-SW1 #LI-HYBRID For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $145,000 - $160,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $51k-76k yearly est. Auto-Apply 60d+ ago
  • Underwriting Specialist, Middle Market Solutions

    Arch Capital Group Ltd. 4.7company rating

    Remote or Homer, NY job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Underwriter role is responsible for driving profitable growth through the evaluation and underwriting of new and renewal accounts. This position involves close collaboration with producers to negotiate pricing, terms, and conditions, while proactively managing capacity and ensuring compliance with governance frameworks and underwriting guidelines. Can be hybrid in our Boston or Hartford office or work remote in the New England states plus upstate New York. This is a market-facing so expected to be meeting with brokers in the territory. Responsibilities and Accountabilities: * Underwrite Profitable business * Underwrite new and renewal accounts to meet top and bottom line targets * Negotiate price and terms and conditions with producers * Proactively manage capacity * Underwrite and evaluate Natural Catastrophe Accumulation, ensuring an understanding of catastrophe modeling and interpretation of scenarios for relevant Lines of Business (LoB's) * Underwriting Approach and Compliance * Underwrite in line with LoB governance framework - e.g. Underwriting Authorities, Underwriting Guidelines, Rules and Principles * Ensure contract certainty is achieved on all accounts at time of inception * Ensure utilization of global pricing tools * Ensure placing and binding of FAC Reinsurance prior to policy inception * Policy Documentation and Administration * Ensure accurate policy documentation issued to producers or producers has issued documentation (where producer responsibility) * File maintenance - ensure file is established (whether electronic or paper) and maintained for each risk and transaction handled * Proactively support completion of policy administration and credit control processes * Contribute to development and execution of regional Underwriting strategy for LoB regionally * Training, developing and coaching of less experienced staff (including Underwriters) Education and Experience: * A minimum of 3+ years of direct experience in underwriting profitable business * Specialized expert understanding of sub-LoB products and portfolio * Recognized relationships with brokers at peer group level and well established within market * Specialized understanding of regional / local LoB insurance markets and competitor landscape, including global elements * Preferably a degree in Economics, Finance, Insurance Management, or Business Administration * Professional insurance qualification (e.g. CPCU) is a plus #LI-AM3 #LI-Remote #LI-Hybrid For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $111,100 - $172,500/year + 16% target bonus * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $111.1k-172.5k yearly Auto-Apply 60d+ ago
  • Software Engineer III (FinPro) - Hybrid (Raleigh or Jersey City)

    Arch Capital Group Ltd. 4.7company rating

    Remote or Raleigh, NC job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Software Engineer III develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives. The incumbent performs analysis, design, coding, debugging, testing, and support of software applications. May be assigned to develop new applications/systems, enhance/upgrade existing systems or provide production support. He/she works independently on moderately complex projects, receiving only general direction. May provide assistance and direction to less experienced peers. This is a Hybrid, twice-a-week role in our Raleigh or Jersey City Offices. Essential RESPONSIBILITIES and ACCOUNTABILITIES * Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requests and system specifications and translate them into engineering artifacts, which typically include design specifications, source code, test scripts and test results. * Coordinates with software architects and Software engineer IVs to ensure that the engineering realization is in accordance with Enterprise Architecture principles and software development best practices. * As part of Agile teams, completes software development work which includes application design, coding, code review and testing. Keeps Agile team and APM apprised of project status. * Offers suggestions to stakeholders on devising effective and efficient approaches to achieve project and program objectives. * Manages engineering risks by proactively tracking and communicating issues, and devising methods to mitigating them. * Liaises with other project and program areas to coordinate interdependencies and resolve issues. * Supports business units in the resolution of in-depth user questions and issues following production support process and SLA's. Maintains a working knowledge of new technology and software engineering standards, practices and tools. * Provides input to APM/DPM in creation of Product Roadmap, High Level Estimates Collaborates with IT management to define and develop documentation & engineering artifact standards, guidelines, processes, and templates. Demonstrates experience in managing team priorities, resolving conflicts, and driving continuous improvement within the development process. JOB SPECIFICATIONS Knowledge & Skills: * Advanced knowledge of the theoretical and practical application of highly specialized software engineering best practices, methods & techniques. * Extensive experience in developing software applications on the assigned technology platform. * Extensive knowledge on source code change management and related tools. * Knowledge and experience using agile software development principles, process and tools. * Excellent analytical, problem solving and organizational skills. Excellent interpersonal, and written and oral communication skills. * Strong customer service skills in order to provide end user/business owner systems support. Knowledge of production support processes such as incident and problem management techniques. * Strong problem-solving and decision-making skills, with the ability to balance both technical challenges and team dynamics. * Comfortable with task delegation, performance tracking, and ensuring that team members remain aligned with overall project objectives. Technology Experience and Expertise * Development Experience with Java & .Net C#, SQL, JavaScript, HTML, CSS * Experienced in scalable, high-availability back end technologies Oracle, SQL Server and PostgreSQL * Experience with non-relational database technologies preferred such as Memcached, MongoDB, Redis * Strong JavaScript back end development experience with common frameworks Angular, RxJS, Node, etc. * Front end development experience including ReactJS, Webpack, HTML5, CSS, Bootstrap, jQuery, Accessibility and Responsive Layouts UI/UX development experience. * Experience with Insurance / Reinsurance Systems and Data * Strong understanding of server-side software, scalability, performance, and reliability Skills * Strong understanding of the OSI model, Networking, OS Layer and Services * Understanding of continuous delivery tools like Chef, Puppet, Salt * Understanding of continuous integration and deployment tools like Octopus deploy, Jenkins * Proficient in: Java, .Net C#, JavaScript, TypeScript, HTML5 & CSS, Windows, IIS, Linux, Tomcat, JBoss, Visio, TSQL, SSIS, PL/SQL, shell scripting * Some experience with Docker, Docker Swarm, Kubernetes, OpenStack, Swift, is a nice to have even if it is lab experience. * Excellent communication skills: * Excellent command of the English language, i.e. Ability to write and understand the written documents, email and other forms of electronic communications. * Ability to discuss, articulate and simplify technology to non-technical people. Education & Experience: * Required knowledge and skills would typically be acquired through a Bachelor's degree in computer science, business, or related field plus 5 to 7 years of related experience. #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $120,000 - $150,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $120k-150k yearly Auto-Apply 15d ago
  • Director, Property Risk Engineer (Remote)

    Arch Capital Group Ltd. 4.7company rating

    Remote or North Carolina job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Director, Property Risk Engineer is responsible for conducting Middle Market field surveys and providing comprehensive service support. This role includes both on-site physical surveys and virtual/phone assessments, focusing on detailed evaluations of operations, exposures, and control adequacy. Responsibilities: * Conduct both on-site and virtual/phone assessments of prospects and clients. * Perform detailed property evaluations and summarize findings in internal reports with appropriate recommendations for loss improvement. * Assess sprinkler system adequacy and calculate Normal Loss Expectancies and Probable Maximum Loss Expectancies. * Evaluate Nat Cat exposures (flood, windstorm, hail, wildfire, etc.). * Provide support to underwriters, policyholders, and brokers. Required Skills: * Extensive experience with conducting HPR (Highly Protected Risk) Property surveys. * Competency with NFPA and FM data sheets. * Experience in analyzing loss data and evaluating sprinkler system adequacy. * Proficiency with Microsoft suite tools and applications. * Strong analytical and time management skills. * Effective communication skills for working with underwriters, policyholders, and brokers. * Ability to work independently and as part of a team. Desired Skills: * Strong industry expertise in Manufacturing, Real Estate, and Hospitality. * Education: Engineering, or comparable degree/experience. * A minimum of 7 years of industry experience #LI-JD1 #LI-Remote Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $114k-148k yearly est. Auto-Apply 40d ago

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