Why Ingles Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!
At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we'd love to hear from you!
Opportunity
The Grocery Manager is responsible for effective overall operation of the Grocery Department to achieve sales and profit goals established for the department.
Key Responsibilites
* Greet customers within 10 feet and respond to questions promptly.
* Provide accurate product information and recommendations.
* Schedule associates based on truck schedules and department needs.
* Monitor associate time to reduce overtime and ensure punctuality and compliance with time clock policies.
* Train new personnel and ensure associates follow safety policies.
* Follow inventory count policies and order necessary supplies regularly.
* Control ordering to maintain stock levels and maximize sales.
* Receive, price and restock merchandise, maintaining quality and accuracy.
* Review invoices for accuracy and record them properly.
* Manage inventory for freshness, product rotation, and profitability.
* Ensure shelves, coolers, and displays are fully stocked, faced, and organized.
* Build and maintain store displays for maximum sales.
* Handle damaged and spoiled products per company policy.
* Check temperatures in refrigerated areas each shift and complete logs.
* Operate pallet jack, baler, floor scrub machine, and trash compactor.
* Ensure equipment functions properly and report maintenance issues promptly.
* Clean and organize stockroom daily; sweep and mop as needed.
* Monitor the area for hazards and maintain a safe environment.
* Adhere to scheduled hours and perform additional duties as assigned.
Requirements
* Exceptional customer service skills.
* Previous supervisory experience is preferred.
* Previous grocery department experience is preferred.
* Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress.
* Must be able to read and do simple math problems.
* Wants to be part of a team in a fast-paced environment.
* 18 years of age or older.
Benefits
* Weekly pay with direct deposit
* Medical, dental, vision, life, and disability insurances
* 401(k) with company matching
* Opportunities for advancement
* Paid holiday, vacation, and sick leave (FT only)
* Paid bereavement and jury duty leave (FT only)
* Company paid life insurance (FT only)
* Scholarship program for High School Seniors
Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina
$36k-47k yearly est. 22d ago
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Night Replenishment Manager
Home Depot u 4.6
Ashtabula, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the NRM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
25% - People - Provide in the moment coaching based on observations and behavior. Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
25% - Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute Quality Walks to ensure associates are completing the Packout process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
25% - Shared Manager On Duty - Perform Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
This Position typically reports to Store Manager
This Position has 0 Direct Reports
Travel Requirements:
No travel required.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
None
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
None
Minimum Years of Work Experience:
1
Preferred Years of Work Experience:
None
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Action Oriented
Directs Work
Builds Effective Teams
Drives Engagement
$74k-91k yearly est. Auto-Apply 8d ago
Night Replenishment Manager
Home Depot 4.6
Ashtabula, OH jobs
Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the NRM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions and working safely as to not endanger themselves, co-workers, vendors, or customers.
**Key Responsibilities:**
+ 25% - People - Provide in the moment coaching based on observations and behavior. Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
+ 25% - Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute Quality Walks to ensure associates are completing the Packout process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
+ 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
+ 25% - Shared Manager On Duty - Perform Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Store Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ None
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ None
**Minimum Years of Work Experience:**
+ 1
**Preferred Years of Work Experience:**
+ None
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Directs Work
+ Builds Effective Teams
+ Drives Engagement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
$74k-91k yearly est. 7d ago
Night Replenishment Manager
Home Depot 4.6
Ashtabula, OH jobs
Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the NRM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
* 25% - People - Provide in the moment coaching based on observations and behavior. Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
* 25% - Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute Quality Walks to ensure associates are completing the Packout process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
* 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
* 25% - Shared Manager On Duty - Perform Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* No travel required.
Physical Requirements:
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* None
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* None
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Directs Work
* Builds Effective Teams
* Drives Engagement
$74k-91k yearly est. 7d ago
Hy-Vee Wine and Spirits Department Manager
Hy-Vee 4.4
Columbus, OH jobs
Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description:
Job Title: Wine & Spirits Department Manager
Department: Wine & Spirits
FLSA: Non-Exempt
General Function:
Sets the department standards for customer service, employee relations, cleanliness, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price.
Core Competencies
* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home
Positions that Report to you: Wine and Spirits Department Employees
Primary Duties and Responsibilities:
* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
* Sets the department standards for customer service, employee relations, cleanliness, professional appearance and overall profitability.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customer by: (examples include, Escorting them to the products they're looking for, Securing products that are out of reach, loading or unloading heavy items, Making note of and passing along customer suggestions or requests , Performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly and provides friendly, helpful service to customers who call.
* Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
* Determines department goals with store director.
* Determines weekly work schedule and establishes a daily work plan for the department.
* Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
* Stays current on trends in each product category, and educates customers by offering suggestions, answering questions, etc.
* Makes informational materials on products available for customer use.
* Communicates with employees regarding sales and ideas.
* Handles and satisfies customer issues.
* Figures retail pricing and ensures correct pricing.
* Extends invoices, posts invoices, and oversees department bookkeeping procedures.
* Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.
* Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
* Conducts inventory of the department.
* Plans displays, promotions, and determines pre-orders.
* Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
* Understands and troubleshoots equipment and ensures maintenance is performed.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
* Ensures pricing is competitive in the market area.
* Attends meetings and seminars and participates in continuing education.
* Fills displays and works in the sales area.
* Receives and checks in delivered merchandise and places in appropriate storage area.
* Performs departmental duties as needed.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics:
* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.
Education and Experience:
* High School or equivalent experience.
* Over one year of related work experience.
Supervisory Responsibilities (Direct Reports):
* Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
* Has the authority to approve employee discipline.
* Has the authority to recommend employee transfer, discharge, and salary increases.
Physical Requirements:
* Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, two wheeler, and C.A.R.S. reordering system.
Confidentiality:
Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.
Financial Responsibility:
Responsible for company assets, including equipment and merchandise.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public, and occasional contact with local, federal or state regulatory agencies regarding inspections.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
$35k-43k yearly est. Auto-Apply 1d ago
Night Replenishment Manager
Home Depot 4.6
Grove City, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the NRM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
25% - People - Provide in the moment coaching based on observations and behavior. Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
25% - Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute Quality Walks to ensure associates are completing the Packout process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
25% - Shared Manager On Duty - Perform Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
This Position typically reports to Store Manager
This Position has 0 Direct Reports
Travel Requirements:
No travel required.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
None
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
None
Minimum Years of Work Experience:
1
Preferred Years of Work Experience:
None
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Action Oriented
Directs Work
Builds Effective Teams
Drives Engagement
$73k-91k yearly est. Auto-Apply 2d ago
Emerging Store Manager
Walgreens 4.4
Whitehall, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Accountable for improving on overall customer service metrics.
Operations
Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
Ensures team members have a working knowledge of all computer and technology systems and software.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
Obtains and maintains valid pharmacy technician license as required by state.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
Assists Store Manager in planning and communicating the company and store strategy.
Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Bachelor's Degree .
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$45k-71.6k yearly 4d ago
Night Replenishment Manager
Home Depot 4.6
North Canton, OH jobs
Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the NRM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
* 25% - People - Provide in the moment coaching based on observations and behavior. Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
* 25% - Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute Quality Walks to ensure associates are completing the Packout process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
* 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
* 25% - Shared Manager On Duty - Perform Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* No travel required.
Physical Requirements:
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* None
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* None
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Directs Work
* Builds Effective Teams
* Drives Engagement
$74k-91k yearly est. 13d ago
Night Replenishment Manager
Home Depot 4.6
Canton, OH jobs
Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the NRM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions and working safely as to not endanger themselves, co-workers, vendors, or customers.
**Key Responsibilities:**
+ 25% - People - Provide in the moment coaching based on observations and behavior. Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
+ 25% - Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute Quality Walks to ensure associates are completing the Packout process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
+ 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
+ 25% - Shared Manager On Duty - Perform Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Store Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ None
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ None
**Minimum Years of Work Experience:**
+ 1
**Preferred Years of Work Experience:**
+ None
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Directs Work
+ Builds Effective Teams
+ Drives Engagement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
$74k-91k yearly est. 13d ago
Emerging Store Manager
Walgreens 4.4
Dublin, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1724769BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 6805 HOSPITAL DR,DUBLIN,OH,43016-08556-06115-S
**Full District Office Address:** 6805 HOSPITAL DR,DUBLIN,OH,43016-08556-06115-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06115-DUBLIN OH
$45k-71.6k yearly 43d ago
Emerging Store Manager
Walgreens 4.4
South Euclid, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1732108BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 2135 WARRENSVILLE CENTER RD,SOUTH EUCLID,OH,44121-02629-04685-S
**Full District Office Address:** 2135 WARRENSVILLE CENTER RD,SOUTH EUCLID,OH,44121-02629-04685-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 04685-SOUTH EUCLID OH
$45k-71.6k yearly 26d ago
Store Manager Unassigned
Walgreens 4.4
Columbus, OH jobs
Responsible for learning Walgreens' operations and ways of working to lead “one-box” (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.
Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store.
Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey.
Training & Personal Development
Complete rigorous, accelerated program including all certifications needed for the Store Manager role.
Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned.
Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations.
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software.
Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state).
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics.
Operations
Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits.
Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise.
Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners.
Completes special assignments and other tasks as assigned, including assisting team members as needed.
Business Performance Management
Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs.
Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
Reviews and analyzes asset protection data and develops action plans to reduce loss.
Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager.
Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy.
Business Planning
Works with Store Manager to understand key inventory metrics and processes.
Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review.
People & Performance Management
Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures.
Learns how to effectively use Walgreens' HR and people management systems to supervise team members.
Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary.
Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members.
Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces.
Communications
Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members.
Assists Store Manager and/or District Manager in planning and attending community events.
Gains experience facilitating team member discussions around key operational and engagement metrics.
Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
Must be fluent in reading, writing, and speaking English (Except in Puerto Rico)
Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
Willingness to accept assignment into a Store Manager position, if an assignment is offered.
Willingness to transfer to other Walgreens retail assets located within the same hiring Area.
PTCB Certification.
Bachelor's Degree.
Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $24.04 per hour - $43.27 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$19k-42k yearly est. 13d ago
Store Manager
Walgreens 4.4
Hilliard, OH jobs
**Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
+ Greets customers and clinic patients, and offers assistance with products and services.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
+ Resolves customer complaints and helps respond to customers' special needs.
**Operations**
+ Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
+ Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
+ Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
+ Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
+ Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
+ Ensures execution of District Manager operational feedback.
+ Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
+ Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Daily Planning and Execution**
+ Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
**Business Performance Management**
+ Analyzes financial and performance data; develops action plans to increase sales and control costs.
+ Reviews KPIs daily and prepare to discuss with district management.
+ Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
+ Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
+ Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
**Business Planning**
+ Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
+ Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
**People and Performance Management**
+ Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
+ Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
+ Makes hiring, promotion and termination decisions.
+ Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
+ Develops employee performance plans and follows up according to deadlines.
+ Monitors and approves team member compensation.
+ Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
+ Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
+ Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
**Training and Personal Development**
+ Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.
+ Follows performance improvement plans offered by District Manager.
+ Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
+ Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.
**Communications**
+ Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
+ Conducts community outreach (e.g., speaks with members of community, physicians in area).
+ Assists District Manager in planning and attending community events.
**Job ID:** 1737253BR
**Title:** Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 5383 CEMETERY RD,HILLIARD,OH,43026-01502-09904-S
**Full District Office Address:** 5383 CEMETERY RD,HILLIARD,OH,43026-01502-09904-S
**External Basic Qualifications:**
+ Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
**Preferred Qualifications:**
+ Bachelor's Degree.
+ PTCB or ExCPT Certification.
+ Three years retail management experience, including supervising others, managing, and assigning work.
+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09904-HILLIARD OH
$19k-42k yearly est. 15d ago
Emerging Store Manager
Walgreens 4.4
Mentor, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1732151BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 9400 MENTOR AVE,MENTOR,OH,44060-04520-04317-S
**Full District Office Address:** 9400 MENTOR AVE,MENTOR,OH,44060-04520-04317-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 04317-MENTOR OH
$45k-71.6k yearly 26d ago
Emerging Store Manager
Walgreens 4.4
Dayton, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Accountable for improving on overall customer service metrics.
Operations
Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
Ensures team members have a working knowledge of all computer and technology systems and software.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
Obtains and maintains valid pharmacy technician license as required by state.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
Assists Store Manager in planning and communicating the company and store strategy.
Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Bachelor's Degree .
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$45k-71.6k yearly 60d+ ago
Emerging Store Manager
Walgreens 4.4
Aurora, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1730007BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 95 W GARFIELD RD,AURORA,OH,44202-06547-10567-S
**Full District Office Address:** 95 W GARFIELD RD,AURORA,OH,44202-06547-10567-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10567-AURORA OH
$45k-71.6k yearly 33d ago
Emerging Store Manager
Walgreens 4.4
Twinsburg, OH jobs
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1720443BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 9043 DARROW RD,TWINSBURG,OH,44087-02138-04775-S
**Full District Office Address:** 9043 DARROW RD,TWINSBURG,OH,44087-02138-04775-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 04775-TWINSBURG OH
$45k-71.6k yearly 50d ago
Store Manager
Walgreens 4.4
Olde West Chester, OH jobs
**Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
+ Greets customers and clinic patients, and offers assistance with products and services.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
+ Resolves customer complaints and helps respond to customers' special needs.
**Operations**
+ Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
+ Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
+ Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
+ Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
+ Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
+ Ensures execution of District Manager operational feedback.
+ Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
+ Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Daily Planning and Execution**
+ Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
**Business Performance Management**
+ Analyzes financial and performance data; develops action plans to increase sales and control costs.
+ Reviews KPIs daily and prepare to discuss with district management.
+ Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
+ Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
+ Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
**Business Planning**
+ Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
+ Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
**People and Performance Management**
+ Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
+ Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
+ Makes hiring, promotion and termination decisions.
+ Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
+ Develops employee performance plans and follows up according to deadlines.
+ Monitors and approves team member compensation.
+ Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
+ Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
+ Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
**Training and Personal Development**
+ Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.
+ Follows performance improvement plans offered by District Manager.
+ Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
+ Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.
**Communications**
+ Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
+ Conducts community outreach (e.g., speaks with members of community, physicians in area).
+ Assists District Manager in planning and attending community events.
**Job ID:** 1741575BR
**Title:** Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 8614 PRINCETON GLENDALE RD,WEST CHESTER,OH,45069-01839-06682-S
**Full District Office Address:** 8614 PRINCETON GLENDALE RD,WEST CHESTER,OH,45069-01839-06682-S
**External Basic Qualifications:**
+ Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
**Preferred Qualifications:**
+ Bachelor's Degree.
+ PTCB or ExCPT Certification.
+ Three years retail management experience, including supervising others, managing, and assigning work.
+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06682-WEST CHESTER OH
$19k-42k yearly est. 8d ago
Store Manager
Walgreens 4.4
Parma Heights, OH jobs
**Job Objectives** Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
+ Greets customers and clinic patients, and offers assistance with products and services.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
+ Resolves customer complaints and helps respond to customers' special needs.
**Operations**
+ Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
+ Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
+ Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
+ Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
+ Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
+ Ensures execution of District Manager operational feedback.
+ Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
+ Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Daily Planning and Execution**
+ Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
**Business Performance Management**
+ Analyzes financial and performance data; develops action plans to increase sales and control costs.
+ Reviews KPIs daily and prepare to discuss with district management.
+ Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
+ Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
+ Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
**Business Planning**
+ Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
+ Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
**People and Performance Management**
+ Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
+ Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
+ Makes hiring, promotion and termination decisions.
+ Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
+ Develops employee performance plans and follows up according to deadlines.
+ Monitors and approves team member compensation.
+ Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
+ Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
+ Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
**Training and Personal Development**
+ Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.
+ Follows performance improvement plans offered by District Manager.
+ Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
+ Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.
**Communications**
+ Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
+ Conducts community outreach (e.g., speaks with members of community, physicians in area).
+ Assists District Manager in planning and attending community events.
**Job ID:** 1718273BR
**Title:** Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 6300 PEARL RD,PARMA HEIGHTS,OH,44130-03041-04159-S
**Full District Office Address:** 6300 PEARL RD,PARMA HEIGHTS,OH,44130-03041-04159-S
**External Basic Qualifications:**
+ Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
**Preferred Qualifications:**
+ Bachelor's Degree.
+ PTCB or ExCPT Certification.
+ Three years retail management experience, including supervising others, managing, and assigning work.
+ Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 04159-PARMA HEIGHTS OH
$20k-44k yearly est. 56d ago
STORE MANAGER CANDIDATE IN FOREST PARK, OH
Dollar General Corporation 4.4
Forest Park, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Assist in recruiting and staffing activities.
* Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
* Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
* Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
* Provide superior customer service leadership.
* Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
* Participate in store opening and closing activities.
* Ensure the safe deposit of all company funds in the designated bank.
* Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
* Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
* Operate store in store manager's absence.
* Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
* Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
* Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit controls.
* Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
* Knowledge of inventory management and merchandising practices.
* Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
* Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
* Effective oral and written communication skills.
* Effective interpersonal skills.
* Effective organization skills with attention to detail.
* Ability to solve problems and deal with a variety of situations where limited standardization exists.
* Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent strongly preferred.
* One year of experience in a retail environment preferred for external candidates
COMPETENCIES:
* Aligns motives, values and beliefs with Dollar General values.
* Supports ownership by tapping into the potential of others.
* Acts as a liaison between the Store Support Center and store employees.
* Fosters cooperation and collaboration.
* Interacts tactfully yet directly with employees and maintains an open forum of exchange.
* Demonstrates responsiveness and sensitivity to customer needs.
* Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
* Provides continuous attention to development of staff.
* Recruits, hires and trains qualified applicants to fulfill a store need.
* Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
* Frequent walking and standing.
* Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
* Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
* Occasional climbing (using ladder).
* Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
* Fast-paced environment; moderate noise level.
* Occasionally exposed to outside weather conditions.
Note: This position requires some travel with limited overnight stays
Dollar General Corporation is an equal opportunity employer.
New hire starting wage:
$13.45 $18.16
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