Ingram Book Group Inc jobs

Ingram Content Group (ICG) is currently recruiting for an Intermediate Business Systems Analyst, join our team in LaVergne, TN. (Nashville, TN). This person will participate with book industry global business owners and publishers, clients and retailers and international printers regarding projects, integrations or support issues. Lightning Source, part of Ingram Content Group, is a well-established print-on-demand (POD) and distribution service primarily for books. It helps publishers, both large and small, to print books only when there is demand, thus avoiding the costs and risks associated with maintaining large inventories. This model makes it easier for authors and publishers to handle smaller print runs, maintain control over their costs, and keep older or less popular titles available without warehousing. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in Business, Computing, Digital Media or related field or directly related year for year experience 3+ years' experience in a Business Analyst role 1+ year of advanced Microsoft Excel experience to include data manipulation/design, charts, formulas, and pivot tables We have a preference for: Knowledge of SQL Knowledge of book industry standards: ONIX, Thema, BIC and BISG Catalog standards Experience with Customer integration and/or project management The Business Systems Analyst's key responsibilities are: Analyses and evaluates existing or proposed business systems and processes to identify and implement improvements and opportunities. Translate business requirements into technical requirements including scope definition, detail and process flows for use by the development team. Creates user stories/use cases, process & data flows and scenarios to clearly communicate a set of functional requirements. Writes functional specifications using a variety of tools including word processing, spreadsheets, and drawings. Collaborates closely with developers to implement requirements. Assists with developing QA test plans for accuracy and completeness. Performs gap analysis of assigned functional specs, prototype and pre-production systems. Insure a smooth implementation of functionality into the production site. Research, analyses documents and resolves intermediate level related internal and external issues with customers. Trains other IT associates for secondary application support, as well as business unit associates for primary customer support. Maintains current knowledge of customer needs, strategies and acts as liaison between users, stakeholders, and development staff. Creates and maintains issue logs, meeting minutes, meeting schedules, project summaries and updates. Hiring Salary Range: $72,895 - $92,168 This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job Description Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Manufacturing team in La Vergne, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. Safety is a core value in our operations environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you! Schedule: C Shift: Sunday-Tuesday 7pm-7am + every other Saturday 7pm-7am What You'll Need: High school diploma or equivalent. 2 years' experience in a supervisory position within a production or manufacturing environment, or comparable management experience. Preferred Skills: Experience applying lean principles and continuous improvement to enhance operations. Ability to manage a diverse workforce and foster an inclusive environment. Flexible and adaptable to changing environments and able to thrive in a dynamic, fast-paced setting Proven track record in driving safety culture improvements and Kaizen initiatives. What You'll Do: Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place. Work to ensure that all assigned tasks are accomplished in a timely and effective manner. Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures. Track department processing, in accordance with established TAT schedules and production goals. Audit individual productivity and quality to ensure associates are meeting expected and established standards. Identify root causes of failures to meet these standards and necessary take corrective action. Compile a thorough pass-down to inform incoming shifts of current operations and department status, through an interactive crossover with incoming management staff. Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels. Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately. Hiring Salary Range: $63,945k - $80,849k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is hiring for Sr. Client Services Coordinator(s) to contribute to our Ingram Publisher Services (IPS) team in our La Vergne, TN office. In this role, you will acquire and maintain the highest level of knowledge regarding all Ingram Content policies, services, and procedures with the intent of imparting this information, upon request, to any internal or external client or customer. You are expected to become and maintain “expert” status on programs and/or functions that are specific to assigned areas of responsibility. You'll also be expected to project a professional, courteous and cooperative attitude to fellow associates, customers, and clients. In addition, you will exercise independent judgment within the overall objectives set by management to routinely make decisions with limited supervision. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: High School Diploma or GED 2 years' experience in a customer or client support role Preferred Skills: Strong written and oral communication skills Experience working in a professional environment Detail-oriented and strong organizational skills Key Responsibilities: Processes requests received by phone, chat, and email via ticketing system from both internal and external clients accurately and timely. Performs and processes accurately, responsibilities related to assigned line of business(s) which may include ship desk, relief receptionist, special order spreadsheets, inventory management, order entry, support, work orders, stock reserves, lock list, reporting, programs/services and other related transactions. Researches and provides prompt and timely response to customer or client issues and/or associate inquiries via electronic communications, by phone, or in person Makes appropriate decisions when submitting credit adjustments and works to resolve discrepancies Acquires and maintains high level of knowledge in the basics of all processes and procedures established in assigned area of responsibility. Maintains acceptable levels of productivity, accuracy, quality, and attendance. Provides input for improving and streamlining current procedures and becomes actively involved in the planning and implementation of new processes and procedures. Creates documentation to support new procedures. Serves as liaison and primary contact for various departments, or publisher clients, ensuring 2-way communication. Works with various internal and external stakeholders on a daily basis to share resources necessary to complete all work in an accurate and timely manner. Acts as first level support for customer and client systems. Attempts first call resolution working with the available knowledge base. Tracks issues and escalates to various internal stakeholders as necessary. Relays research results and problem resolution to the customer or client. Attends and participates in departmental meetings. Adapts to changing schedule needs. Hiring Salary Range: $19.67/hr - $24.15/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is hiring for a Maintenance Technician II to contribute to our Distribution team in Lavergne, TN . Under limited supervision, this person will be responsible for performing complex diagnostics and repairs, relating to distribution center facilities and equipment. The Technician will ensure that all equipment in the distribution center facility is maintained properly, by performing highly diversified duties to install, troubleshoot, repair, and maintain facility equipment to OEM standards. This individual will partner with leadership in daily support to internal customers and maintenance team. Pay: Starting at $34.25 DOE $2,000 Sign-on Bonus! Schedule: Wednesday through Saturday, 3:30 PM to 2 AM OT when required Required Qualifications: High school diploma or equivalent 3+ years in a facility maintenance position, with 2+ years in electrical repair. 2 years conveyor maintenance and repair experience. Preferred experience: Strong electrical background Key Responsibilities: Evaluates equipment failures and provides complex emergency/unscheduled repairs of equipment. Ensures repairs and equipment downtime does not negatively impact the ability to meet service level agreements. Performs complex technical duties, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production/facility machines. Reads and interprets equipment manuals and work orders to perform required maintenance and services. Performs regularly scheduled preventative maintenance on equipment. Detects faulty operations, defective material and makes necessary repairs; reporting any unusual situations to proper supervision. Operates motorized equipment as necessary for driving and repairs to include forklift, order selector, pallet jack, floor sweeper, etc. Complies with all safety regulations and maintains a clean and orderly work area. Helps maintain documentation for facility and equipment. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is currently seeking a Senior Software Engineer to join our team in LaVergne, TN (Greater Nashville area). This person delivers enterprise-grade software solutions with high customer impact. Leads architecture and development activities with a specialization in at least one major enterprise IT application, one major database platform, and one major operating system. Performs all aspects of the development life cycle. Acts as the senior technical programmer for the assigned enterprise system and/or application of responsibility. Delivers results through independent contributions and through mentoring of junior engineers. This position will be expected by hybrid and work from the Ingram headquarters 3 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science or related field or directly related year for year experience 6 years' experience in designing, developing, implementing, and supporting enterprise level IT solutions We have a preference for: Knowledge of Development Tools with demonstrated expert experience in appropriate development tools - .NET Stack (C#, Web API with Asp.net Core and Entity Framework Core), Kafka, Kubernetes, JavaScript/Web front end technologies, PostgreSQL, SQL Server, IBM DB2, Visual Studio, VS Code, Docker, REST, JSON and XML technologies. Knowledge of Messaging / Enterprise Integration Patterns Knowledge of external technologies within domain of expertise Knowledge of all phases of applications systems analysis and programming Knowledge of and in depth understanding of the business or function for which application is designed. Knowledge of Databases with demonstrated expert experience integrating with PostgreSQL, IBM DB2, or SQL Server Knowledge of development source code management using git Knowledge of issue management and tracking using JIRAKnowledge of Object-oriented or Domain Driven Design The Senior Software Engineer key responsibilities are: Serves as Designer/Architect/Engineer for at least one major enterprise IT application. Leads areas of integration with at least one major operating system (e.g. Unix/Linux/Windows). Develops new design patterns, standards, etc. and works with other developers in implementation. Performs data modeling and architecture development. Reviews and evaluates application workflow and user experience. Acts as technical expert and provides application development oversight and involvement for Third Party integrations (e.g. Documentum, Adobe, etc.) and database (e.g. MySQL, Oracle, SQL Server) core components. Leads and executes testing to ensure the program meets the specified requirements. Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment. Champions innovation and expands sphere of influence through mentoring and guidance. Works with user/customer community, business analysts, and architects to capture system requirements and design. Leverages a technical network to collaborate across the organization Hiring Salary Range: $108,000k - $138,000k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE - Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is hiring a Senior Key Account Sales Manager to contribute to our IngramSpark team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Senior Key Account Sales Manager: sells Ingram distribution and IngramSpark print and digital services to existing and prospective book publishing accounts and clients in the content business. Develops selling and service relationships throughout all levels of the Publisher's organization. Develops and forecasts sales targets and appropriately manages expenses within the territory. Seeks out and becomes comfortable with all Ingram products and lines of business, web-based systems and other internal software and reporting suites. Creates meaningful deals with assigned accounts while supporting larger business strategies. Assumes a role of data thought leadership to help soft sell into strategic publishers. Effectively works with internal and external stakeholders to meet sales and growth targets. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or directly related year for year experience 5 years' experience in sales, book industry, or related experience Preferred Skills: A thought leader with proven success in a sales role Publishing industry experience Experience using the Challenger sales model Strong analytical skills Proficiency with MS Excel Key Responsibilities: Develops and grows the pipeline of existing IngramSpark clients: identifying new opportunities while growing sales to assigned accounts. Understands solution requirements of potential publishing and content customers and recommends relevant suite of applicable IngramSpark, and Ingram products and services, including both physical and digital offerings. Works with ICG Product, IT and Finance, Marketing and customer support teams where appropriate to develop Author and Publisher solutions that will drive revenue and profit. Leads strategic discussions with publishers regarding the publisher's current and future print on demand, global fulfillment, distribution and sales needs for all Ingram products. Develops and delivers solution-based proposals that address the needs of the author/publishers through Ingram's current print and digital offerings or the development of new offerings using Ingram's core competencies. Serve as the main salesperson and contact between authors/publishers and every aspect of the Ingram Content Group from contracts to operations, to relationships. Gains a full understanding of each client's business and its relationship with Ingram. Hiring Salary Range: $84,895k - $107,643k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE - Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is hiring for an Oracle Developer to join our IT team in our LaVergne, TN (greater Nashville area) headquarters. This individual will perform maintenance of Oracle E-business suite including development of reports and forms, system enhancements, and interfaces with other systems. This position has a hybrid work requirement and will be expected to work 3 days a week from the LaVergne, TN offices. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in IT, computer science or related field or directly related year for year experience 2+ years' experience with Oracle including SQL, pl/sql, and Oracle forms development tools We have a preference for: Knowledge of Oracle eBusiness suite Experienced with programming (stored procedures, packages etc.) in Oracle Enterprise Edition, fluent in Oracle PL/SQL Experience using Oracle Applications as an end user, with familiarity navigating standard modules and workflow Knowledge of Oracle eBusiness suite including Concurrent Programs, Oracle Forms and Oracle standard module interfaces (or creating proprietary interfaces) PERL, Linux & shell scripting a plus Knowledge of Oracle Applications Server or Tomcat a plus Java/JSP experience a plus Key Responsibilities: Participates in analysis, development, support and testing for Oracle Financials Develops and maintains interfaces of Oracle E-Business suite with other external and custom applications Develop forms using Oracle Forms Developer Defines and writes PL/SQL and other database objects as required Participates in upgrades and implementations of new modules in Oracle E-Business suite Interacts with Oracle support to research and resolve issues Provides technical support to the Application Services group, EOM, or ID eBusiness suite internal customers. Hiring Salary Range: $110,981 - $141,123. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG ) is seeking a Manager, Distribution Solutions to join our team in L aVergne, TN just outside the Nashville area. This role provides ongoing support of all Ingram Publisher Services (IPS), Distribution Solutions clients, as well as project management for client integrations and cross-functional project management, as and when needed. Manages the day-to-day relationships to ensure the timely and efficient delivery of warehouse and fulfillment services. Integrates and terminates IPS, Distribution Solutions client publishers into and out of the Ingram systems, as needed. Instructs clients on industry best practices, in consultation with clients and counsels them on the tools available through ICG. Supports the implementation management processes by facilitating communication and coordination efforts on the completion of deliverables. Recommends process and system enhancements, as and when needed. Works as a team member with the Director, Distribution Solutions, the Distribution Solutions Business Operations team and the IPS Business Operation Team. Manages Client Services Lead and Senior Client Services Coordinator positions, helping to develop them to allow for delegation of front-line client care and management. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Required Qualifications: Bachelor's degree or year-for-year directly related experience in account management 5 years leading implementation projects, process improvement, change management, or transition projects Key Responsibilities: Manages day-to-day operational relationship with all Distribution Solutions clients. Partners with other Ingram business teams (Wholesale, IT, Transportation, Lightning Source (LSI), IPS Ops, Digital Services, etc) to troubleshoot, problem solve and improve efficiencies and processes that benefit Ingram and the client and drives implementation of these innovations. Works with management on the preparation of and co-presents presentations at MBD and Client Business Review meetings Drives project management best practices for client and business initiatives and manages all aspects of integrating a Distribution Solutions client (new client; contract renewal/ update; or other special project, etc.), ensuring a complete intake and for a smooth on-boarding experience, account setup and an on-time implementation. Translates clients' business needs and requirements into actionable tasks for Ingram team and vice versa. Responsible for reporting and analysis as it pertains to daily business operations and the overall implementation process Facilitates the implementation of IPS publishers with other company offerings, i.e., Lightning Source, Ingram Digital, Channel Fulfillment and others, as applicable. Presents reports during client review meeting with IPS leadership and sales. Manages day-to-day activities of the assigned team, developing a working knowledge of systems and helping team grow and achieve success within roles and ICG. Hiring Salary Range: $83,230k - $105,532k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is currently recruiting a Senior Manager, Application Development to join our team in LaVergne, TN. (Nashville, TN). This person manages an application development team and oversees the development and maintenance of web and client-based software applications to include both internal development and the extension or customization of commercial applications. Instructs, directs, and checks the work of software developers. Works with customers and technical staff to resolve complex problems with software and responds to suggestions for improvements and enhancements. Manages the product technical portfolio and provides strategic vision and leadership. Develops strategic product line by integrating customer needs with market opportunity and ensuring alignment with the company's strategy. Communicates with the Steering Committee to develop, manage, and maintain advanced product line roadmaps, priorities and timelines. This position will require you to be in our headquarters for a minimum of 4 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in Computer Science or related field or directly related year for year experience 8 years of application developer/software engineer experience including experience with one or more of the following applications: Developing and supporting software development teams using common methodologies and software development lifecycles to build applications. Understanding of the latest, technology options to design patterns to support the growth and scale of applications and products as they grow. Other standards-based feed synchronization, Continuous Integration Tools 5 years supervisory experience We have a preference for: Broad technology knowledge, having worked on object oriented custom development projects. Knowledge of development that includes the ability to use objected orientated design patterns as part of a solution design. Knowledge of modern project life cycle methodology (Lean RUP, agile), Service Life Cycle (SLC) and procedures in building and supporting large complex systems. Knowledge of .NET 6+ and .NET Core. The Sr Manager Application Development key responsibilities are: Oversee and contribute to the design, development, and maintenance of software applications, Ensure projects are completed on time and within budget. Acts as an advisor to application development team regarding projects, tasks, and operations. Collaborates with partner development teams to support channel integration development. Directs staffing, training, and performance evaluations to manage and develop direct reports. Maintains current knowledge of software development best practices. Oversees application development with contract developers and other Ingram company developers. Provides full application development life cycle support, including specifications, prototypes, development, quality assurance and deployment. Supports development with appropriate documentation. Leads the team to provide all estimates scoped by available information. Engage business partners to reach agreements on decision points. Develops product line strategic vision, incorporating customer needs with market opportunity and company strategy. Manages product line as a business and is responsible and accountable for platform performance. Understands and develops high level subject matter expertise on product line's competitive landscape. Runs beta and pilot programs with early-stage products and samples. Works with third parties to assess partnership opportunities and external requirements. Develops a clear definition of product strategy and roadmap. Develops the core positioning and messaging for the product. Hiring Salary Range: $144,110 - $183,770. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or equivalent year for year directly-related experience. 2 years' reporting, writing, product, operations, or analytics experience Preferred Skills: Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources Keen interest in - and understanding of -- software products Complex problem-solving skills Prioritization skills Advanced organization and time management skills Strong personal computing skills Oral and written communication skills Critical thinking skills Key Responsibilities: Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders. Prepares product documentation and videos for customers and internal stakeholders. Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request. Oversees the betterment of product documentation to support product useability and client satisfaction. Authors and develops training curriculum for internal and external customers. Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy. Builds platform guidance for end user using WalkMe and other tools. Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product. Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job Description Ingram Content Group (ICG) is seeking a Manager, Distribution Solutions to join our team in LaVergne, TN just outside the Nashville area. This role provides ongoing support of all Ingram Publisher Services (IPS), Distribution Solutions clients, as well as project management for client integrations and cross-functional project management, as and when needed. Manages the day-to-day relationships to ensure the timely and efficient delivery of warehouse and fulfillment services. Integrates and terminates IPS, Distribution Solutions client publishers into and out of the Ingram systems, as needed. Instructs clients on industry best practices, in consultation with clients and counsels them on the tools available through ICG. Supports the implementation management processes by facilitating communication and coordination efforts on the completion of deliverables. Recommends process and system enhancements, as and when needed. Works as a team member with the Director, Distribution Solutions, the Distribution Solutions Business Operations team and the IPS Business Operation Team. Manages Client Services Lead and Senior Client Services Coordinator positions, helping to develop them to allow for delegation of front-line client care and management. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Required Qualifications: Bachelor's degree or year-for-year directly related experience in account management 5 years leading implementation projects, process improvement, change management, or transition projects Key Responsibilities: Manages day-to-day operational relationship with all Distribution Solutions clients. Partners with other Ingram business teams (Wholesale, IT, Transportation, Lightning Source (LSI), IPS Ops, Digital Services, etc) to troubleshoot, problem solve and improve efficiencies and processes that benefit Ingram and the client and drives implementation of these innovations. Works with management on the preparation of and co-presents presentations at MBD and Client Business Review meetings Drives project management best practices for client and business initiatives and manages all aspects of integrating a Distribution Solutions client (new client; contract renewal/ update; or other special project, etc.), ensuring a complete intake and for a smooth on-boarding experience, account setup and an on-time implementation. Translates clients' business needs and requirements into actionable tasks for Ingram team and vice versa. Responsible for reporting and analysis as it pertains to daily business operations and the overall implementation process Facilitates the implementation of IPS publishers with other company offerings, i.e., Lightning Source, Ingram Digital, Channel Fulfillment and others, as applicable. Presents reports during client review meeting with IPS leadership and sales. Manages day-to-day activities of the assigned team, developing a working knowledge of systems and helping team grow and achieve success within roles and ICG. Hiring Salary Range: $83,230k - $105,532k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is currently seeking a Senior Software Engineer to join our team in LaVergne, TN (Greater Nashville area). This person delivers enterprise-grade software solutions with high customer impact. Leads architecture and development activities with a specialization in at least one major enterprise IT application, one major database platform, and one major operating system. Performs all aspects of the development life cycle. Acts as the senior technical programmer for the assigned enterprise system and/or application of responsibility. Delivers results through independent contributions and through mentoring of junior engineers. This position will be expected to work from the Ingram headquarters 4 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science or related field or directly related year for year experience 6 years' experience in designing, developing, implementing, and supporting enterprise level IT solutions We have a preference for: Knowledge of Development Tools with demonstrated expert experience in appropriate development tools - .Net Stack (C#, Win Forms, Web Api with Asp.net Core and Entity Framework Core), Kafka, Kubernetes, Javascript/Web front end technologies, MySQL, SQL Server, Visual Studio, Docker, REST and JSON technologies. Knowledge of external technologies within domain of expertise Knowledge of all phases of applications systems analysis and programming Knowledge of and in depth understanding of the business or function for which application is designed. Knowledge of Databases with demonstrated expert experience integrating with MySQL and SQL Server Knowledge of development source code management using GIT Hub and JIRA Knowledge of Object-oriented design The Senior Software Engineer key responsibilities are: Serves as Designer/Architect/Engineer for at least one major enterprise IT application. Leads areas of integration with at least one major operating system (e.g. Unix/Linux/Windows). Develops new design patterns, standards, etc. and works with other developers in implementation. Performs data modeling and architecture development. Reviews and evaluates application work flow and user experience. Acts as technical expert and provides application development oversight and involvement for Third Party integrations (e.g. Documentum, Adobe, etc.) and database (e.g. MySQL, Oracle, SQL Server) core components. Leads and executes testing to ensure the program meets the specified requirements. Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment. Champions innovation and expands sphere of influence through mentoring and guidance. Works with user/customer community, business analysts, and architects to capture system requirements and design. Leverages a technical network to collaborate across the organization Hiring Salary Range: $108,000k - $138,000k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Manufacturing team in La Vergne, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. Safety is a core value in our operations environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you! Schedule: C Shift: Sunday-Tuesday 7pm-7am + every other Saturday 7pm-7am What You'll Need: High school diploma or equivalent. 2 years' experience in a supervisory position within a production or manufacturing environment, or comparable management experience. Preferred Skills: Experience applying lean principles and continuous improvement to enhance operations. Ability to manage a diverse workforce and foster an inclusive environment. Flexible and adaptable to changing environments and able to thrive in a dynamic, fast-paced setting Proven track record in driving safety culture improvements and Kaizen initiatives. What You'll Do: Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place. Work to ensure that all assigned tasks are accomplished in a timely and effective manner. Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures. Track department processing, in accordance with established TAT schedules and production goals. Audit individual productivity and quality to ensure associates are meeting expected and established standards. Identify root causes of failures to meet these standards and necessary take corrective action. Compile a thorough pass-down to inform incoming shifts of current operations and department status, through an interactive crossover with incoming management staff. Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels. Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately. Hiring Salary Range: $63,945k - $80,849k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job Description Ingram Content Group (ICG) is hiring for Sr. Client Services Coordinator(s) to contribute to our Ingram Publisher Services (IPS) team in our La Vergne, TN office. In this role, you will acquire and maintain the highest level of knowledge regarding all Ingram Content policies, services, and procedures with the intent of imparting this information, upon request, to any internal or external client or customer. You are expected to become and maintain “expert” status on programs and/or functions that are specific to assigned areas of responsibility. You'll also be expected to project a professional, courteous and cooperative attitude to fellow associates, customers, and clients. In addition, you will exercise independent judgment within the overall objectives set by management to routinely make decisions with limited supervision. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: High School Diploma or GED 2 years' experience in a customer or client support role Preferred Skills: Strong written and oral communication skills Experience working in a professional environment Detail-oriented and strong organizational skills Key Responsibilities: Processes requests received by phone, chat, and email via ticketing system from both internal and external clients accurately and timely. Performs and processes accurately, responsibilities related to assigned line of business(s) which may include ship desk, relief receptionist, special order spreadsheets, inventory management, order entry, support, work orders, stock reserves, lock list, reporting, programs/services and other related transactions. Researches and provides prompt and timely response to customer or client issues and/or associate inquiries via electronic communications, by phone, or in person Makes appropriate decisions when submitting credit adjustments and works to resolve discrepancies Acquires and maintains high level of knowledge in the basics of all processes and procedures established in assigned area of responsibility. Maintains acceptable levels of productivity, accuracy, quality, and attendance. Provides input for improving and streamlining current procedures and becomes actively involved in the planning and implementation of new processes and procedures. Creates documentation to support new procedures. Serves as liaison and primary contact for various departments, or publisher clients, ensuring 2-way communication. Works with various internal and external stakeholders on a daily basis to share resources necessary to complete all work in an accurate and timely manner. Acts as first level support for customer and client systems. Attempts first call resolution working with the available knowledge base. Tracks issues and escalates to various internal stakeholders as necessary. Relays research results and problem resolution to the customer or client. Attends and participates in departmental meetings. Adapts to changing schedule needs. Hiring Salary Range: $19.67/hr - $24.15/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is hiring for a Maintenance Technician II to contribute to our Distribution team in Lavergne, TN. Under limited supervision, this person will be responsible for performing complex diagnostics and repairs, relating to distribution center facilities and equipment. The Technician will ensure that all equipment in the distribution center facility is maintained properly, by performing highly diversified duties to install, troubleshoot, repair, and maintain facility equipment to OEM standards. This individual will partner with leadership in daily support to internal customers and maintenance team. Pay: Starting at $34.25 DOE $2,000 Sign-on Bonus! Schedule: Wednesday through Saturday, 3:30 PM to 2 AM OT when required Required Qualifications: High school diploma or equivalent 3+ years in a facility maintenance position, with 2+ years in electrical repair. 2 years conveyor maintenance and repair experience. Preferred experience: Strong electrical background Key Responsibilities: Evaluates equipment failures and provides complex emergency/unscheduled repairs of equipment. Ensures repairs and equipment downtime does not negatively impact the ability to meet service level agreements. Performs complex technical duties, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production/facility machines. Reads and interprets equipment manuals and work orders to perform required maintenance and services. Performs regularly scheduled preventative maintenance on equipment. Detects faulty operations, defective material and makes necessary repairs; reporting any unusual situations to proper supervision. Operates motorized equipment as necessary for driving and repairs to include forklift, order selector, pallet jack, floor sweeper, etc. Complies with all safety regulations and maintains a clean and orderly work area. Helps maintain documentation for facility and equipment. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job Description Ingram Content Group (ICG) is currently seeking a Director, IT Infrastructure & Operations to join our team in LaVergne, TN (Greater Nashville area). This person directs the development and implementation of comprehensive IT infrastructure strategies that align with and support the organization's business goals. Leads and oversees all infrastructure functions, from engineering to operations, ensuring stability, scalability, and security of the enterprise technology environment. Manages diverse technical teams encompassing open systems (Linux and Windows), networking, CloudOps, storage, database, and IBM systems, driving operational excellence and continuous improvement. Through strategic planning, innovation, and collaboration; ensures that the company's infrastructure capabilities effectively enable current and future business objectives. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science or related field 8+ years of progressive experience in IT infrastructure operations 5+ years in a leadership or management capacity overseeing multi-disciplinary technical teams responsible for system administration, patch management, monitoring, backup/recovery, and performance optimization. 5+ years' experience managing enterprise-level infrastructure environments including Windows, Linux, IBM Systems, cloud platforms, storage, and networking. 5+ years' experience developing and managing operational budgets, vendor contracts, and service-level agreements (SLAs). We have a preference for: Ability to successfully drive automation, process improvement, and operational excellence initiatives Knowledge of both on-premise and cloud environments (AWS, Azure, or GCP). Strong understanding of ITIL or similar service management frameworks and their application in large-scale operations. Project management skills The Director of IT Infrastructure & Operations key responsibilities are: Design and execute infrastructure and operations strategies supporting enterprise business objectives, ensuring scalability, security, and high availability across hybrid (on-prem and cloud) environments. Provide leadership and direction for all infrastructure domains including open systems (Windows/Linux), networking, CloudOps, storage, database, and IBM systems. Oversee daily operational activities including system monitoring, patching, maintenance, backup, and recovery, ensuring stability and adherence to SLAs. Champion automation, orchestration, and containerization (e.g., Terraform, Ansible, Kubernetes) to improve deployment speed, reduce manual effort, and enhance system reliability. Partner with Data Science and Application teams to design and maintain infrastructure capable of supporting AI/ML workloads, including GPU clusters, data pipelines, and model deployment environments. Direct the design and implementation of enterprise monitoring and observability frameworks to proactively identify and resolve performance or availability issues. Drive adherence to ITIL-aligned service delivery, including Incident, Problem, and Change Management, while maintaining clear business-impact communication during critical events. Lead disaster recovery and business continuity planning, testing, and documentation for all critical systems and applications. Partner with Information Security, and Application Development teams to maintain system integrity, enforce security controls, and support innovation initiatives. Manage vendor relationships, contracts, and negotiations related to infrastructure hardware, software, cloud, and managed services. Develop and manage annual operating and capital budgets, ensuring cost efficiency and alignment with strategic priorities. Establish and monitor operational KPIs and Service Level Objectives (SLOs) to measure performance, drive accountability, and identify opportunities for improvement. Oversee capacity planning and performance tuning to ensure optimal utilization of compute, storage, and network resources. Direct evaluation and selection of network, server, storage, and co-location technologies to meet enterprise needs and future scalability. Ensure ongoing compliance with corporate, regulatory, and security requirements. Promote a culture of collaboration, respect, innovation, and continuous learning across the Infrastructure & Operations organization. Serve as the escalation point for critical incidents, coordinating response and communication across technical teams and business stakeholders. Stay informed of emerging technologies and industry trends to guide modernization and long-term infrastructure strategy. Hiring Salary Range: $170,000k - $217,000k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 20 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is currently recruiting an Intermediate Systems Engineer to join our team in LaVergne, TN. (Nashville, TN). This person designs, develops, supports, and maintains the organizations system's infrastructure while proactively ensuring the highest level of systems and infrastructure availability. This position will require you to be in our headquarters for a minimum of 3 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in Computer Science or related field or directly related year for year experience 3+ years' experience as a System Engineer or equivalent role. We have a preference for: Knowledge of Citrix Virtual Apps and Desktops, PVS, MCS, StoreFront, FAS, and NetScaler. Knowledge of and ability to work with Windows environments that include DNS, DHCP, GPO's, Active Directory Sites and Services, IIS, PKI, Windows Failover Clustering, and other Windows Server technologies. Knowledge of and ability to set file level permissions, server hardening, and knowing when to use group nesting and when not to nest. Setup Windows Firewalls via local or GPO. Ability to deploy and support Windows Servers, Nutanix AHV and VMware ESXi server operating systems, familiar with SAN/NAS, iSCSI and Nutanix storage pools. Demonstrated experience with virtualization technologies and hypervisors such as VMware ESXi, Nutanix, Hyper-V, and Citrix XenServer Knowledge of centralized configuration management and policy enforcement, ensuring settings are applied through domain-level Group Policy or equivalent tools rather than local configurations. Ability to stage and test changes in a controlled environment to prevent unintended impact on production systems or other business units. Current understanding of IT security best practices and server hardening. Demonstrated experience supporting physical servers of different brands or types, Super-micro, Dell, HP Servers including networking, IPMI, storage and patching and firmware as needed. Demonstrated experience supporting either hardware or software load balancers, such as F5, NetScaler, HAProxy, or Nginx Demonstrated experience utilizing scripting languages such as Python, VBScript and PowerShell Demonstrated experience utilizing software deployment tools such as Azure DevOPS, Active Directory, NinjaOne Working knowledge of application containerization platforms such as Docker, CRI-O, or Container and orchestration platforms such as Kubernetes and Docker Swarm The Windows Systems Engineer key responsibilities are: Troubleshoots problems related to physical and virtual infrastructure performance and resolve trouble tickets as assigned Manages, participates, or performs tasks related to specific projects to implement new technology as assigned Builds, configures, integrates, deploys and tests infrastructure components, operating systems, application software and system management tools Designs, builds, maintains and monitors systems and platforms ensuring they consistently exceed defined goals for availability, capacity, efficiency, scalability, and performance Builds, implements, and maintains security, redundancy, and backup strategies Evaluates, maintains, and modifies established ‘best practices' for infrastructure maintenance and asset management Maintains consistent documentation for system configurations, installation and administration procedures. Utilizes configuration automation tools such as NinjaOne, PowerShell, Active Directory, VBScript. Interacts regularly with senior engineers to identify, build, and implement automation to drive greater efficiencies and standards Deploys, configures, manages and maintains system monitoring tools such as SolarWinds, CheckMK, Splunk, Windows Server tools. Organizes priorities, escalate problems as needed and communicate effectively with manager, co-workers and other staff members. Consults with Ingram associates, vendors, and trading partners to evaluate business opportunities related to our technology infrastructure Hiring Salary Range: $95,295 - $120,834. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Job Description Ingram Content Group (ICG) is currently seeking a Senior Software Engineer to join our team in LaVergne, TN (Greater Nashville area). This person delivers enterprise-grade software solutions with high customer impact. Leads architecture and development activities with a specialization in at least one major enterprise IT application, one major database platform, and one major operating system. Performs all aspects of the development life cycle. Acts as the senior technical programmer for the assigned enterprise system and/or application of responsibility. Delivers results through independent contributions and through mentoring of junior engineers. This position will be expected by hybrid and work from the Ingram headquarters 3 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science or related field or directly related year for year experience 6 years' experience in designing, developing, implementing, and supporting enterprise level IT solutions We have a preference for: Knowledge of Development Tools with demonstrated expert experience in appropriate development tools - .NET Stack (C#, Web API with Asp.net Core and Entity Framework Core), Kafka, Kubernetes, JavaScript/Web front end technologies, PostgreSQL, SQL Server, IBM DB2, Visual Studio, VS Code, Docker, REST, JSON and XML technologies. Knowledge of Messaging / Enterprise Integration Patterns Knowledge of external technologies within domain of expertise Knowledge of all phases of applications systems analysis and programming Knowledge of and in depth understanding of the business or function for which application is designed. Knowledge of Databases with demonstrated expert experience integrating with PostgreSQL, IBM DB2, or SQL Server Knowledge of development source code management using git Knowledge of issue management and tracking using JIRAKnowledge of Object-oriented or Domain Driven Design The Senior Software Engineer key responsibilities are: Serves as Designer/Architect/Engineer for at least one major enterprise IT application. Leads areas of integration with at least one major operating system (e.g. Unix/Linux/Windows). Develops new design patterns, standards, etc. and works with other developers in implementation. Performs data modeling and architecture development. Reviews and evaluates application workflow and user experience. Acts as technical expert and provides application development oversight and involvement for Third Party integrations (e.g. Documentum, Adobe, etc.) and database (e.g. MySQL, Oracle, SQL Server) core components. Leads and executes testing to ensure the program meets the specified requirements. Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment. Champions innovation and expands sphere of influence through mentoring and guidance. Works with user/customer community, business analysts, and architects to capture system requirements and design. Leverages a technical network to collaborate across the organization Hiring Salary Range: $108,000k - $138,000k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE - Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Ingram Content Group (ICG) is currently seeking a Senior Software Engineer to join our team in LaVergne, TN (Greater Nashville area). This person delivers the development and maintenance of our next-generation Order Management System using modern Microservices and Data Mesh architecture. This role requires a deep understanding of distributed systems, cloud and on-prem technologies, and scalable software development within the Manufacturing & Distribution industry. This position will collaborate with cross-functional teams to architect, develop, and optimize enterprise-grade solutions that drive efficiency and innovation in distribution, as well as order fulfillment processes. This position will be expected by hybrid and work from the Ingram headquarters 3 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in computer science or related field or directly related year for year experience 6+ years in . NET Core, C#, ASP.NET Core, Web APIs, and front-end frameworks (Angular/React/Blazor). Strong experience designing and implementing microservices-based architectures. We have a preference for: Experience integrating ERP, WMS, and e-commerce systems is a plus. Experience working with Order Management Systems in a Manufacturing or Distribution environment. Knowledge of Data Mesh principles, event-driven architectures, and distributed data systems. Hands-on experience with cloud platforms (Azure preferred, AWS/GCP is a plus). Experience with containerization (Docker, Kubernetes) and serverless architectures. Strong understanding of database technologies (SQL Server, DB2, NoSQL, Redis, Elasticsearch). Proficiency in CI/CD, DevOps, and Infrastructure as Code (Terraform, Bicep, ARM templates). Knowledge of GraphQL, gRPC, and API Gateway solutions Hands-on experience with data lakes or real-time analytics. The Senior Software Engineer key responsibilities are: Architecture & Development: Design and implement scalable. NET-based full-stack solutions using C#, ASP.NET Core, Blazor, Angular, or React. Architect microservices-based systems, ensuring high availability, resilience, and performance. Establish a Data Mesh strategy to manage decentralized data ownership and governance across the organization. Design and optimize databases using SQL Server and NoSQL (PostgreSQL, MongoDB). Order Management System (OMS): Lead the development of a modern, cloud-native Order Management System tailored for manufacturing & distribution. Define APIs, workflows, and integrations with ERP, WMS, and e-commerce platforms. Ensure real-time order processing, tracking, and fulfillment using event-driven architecture (Kafka, RabbitMQ). DevOps: Implement CI/CD pipelines using GitHub Actions, Jenkins, Azure DevOps. Ensure security best practices, including OAuth, JWT, and API Gateway implementations. Deploy and maintain cloud-native applications on Azure / AWS / GCP. Technical Leadership & Best Practices: Set coding standards, perform code reviews and mentor engineering teams. Drive the adoption of modern engineering practices, including Domain-Driven Design (DDD), Test-Driven Development (TDD), and CI/CD. Work with data engineers to build data pipelines that support analytical and operational workloads. Apply secure coding practices, use OWASP guidelines Hiring Salary Range: $108,000k - $138,000k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish