IT Helpdesk Support
Saratoga Springs, NY jobs
Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for an IT Helpdesk Support associate at its headquarters in Saratoga Springs, NY.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score
Position Overview
The IT Helpdesk Support associate will ensure our workplace runs smoothly every day-keeping people productive, meetings seamless, and technology reliable. They'll take ownership of conference room readiness for executive and team meetings, handle Tier 1 and select Tier 2 support tasks, and resolve network, Wi-Fi, and phone-related issues. This role bridges hands-on end-user support with light infrastructure troubleshooting to maintain a consistent, professional IT experience.
Essential Responsibilities
Conference Room & Meeting Readiness (Primary Focus)
Perform daily conference room checks to ensure readiness before first meetings (displays, audio, video, microphones, network connectivity, adapters)
Support Zoom, Teams, Webex, and hybrid conference systems, including calendar integrations, signage/panels, and firmware updates
Provide live meeting support for executive and board sessions; coordinate with Facilities or vendors for urgent issues
Maintain and standardize rooms (labels, cable management, layouts, photos, and documentation)
Track and document recurring issues; propose improvements for reliability and user experience
Help Desk Support (Tier 1 / Tier 2 Escalations)
Serve as first point of contact for support requests: accounts, MFA/passwords, VPN, Wi-Fi, printing, hardware, and software
Image, deploy, and maintain laptops and peripherals for onboarding/offboarding
Update and close tickets accurately, document resolutions, and contribute to internal knowledge base articles
Provide phone and in-person support with a focus on responsiveness and professionalism
Network, Wi-Fi & Telephone Support
Diagnose basic network connectivity issues; perform port patching and switch/AP status checks
Work with senior engineers to monitor and resolve Wi-Fi signal issues and manage small moves/adds/changes in IDF closets
Support VoIP/Teams telephony systems and coordinate with telecom vendors for escalations
Printing, Scanning & Backup Monitoring
Maintain printer/MFD uptime (queues, drivers, badge printing, scan-to-email)
Check daily server and backup job statuses; escalate as needed
Track consumables and coordinate vendor service calls
Cloud & Identity Management
Support user lifecycle (creation, licensing, group management, mailbox setup)
Apply baseline security and compliance settings per IT policy
Troubleshoot access and synchronization issues between systems (e.g., Microsoft 365, Google Workspace)
Qualifications
2-4 years' experience in IT or Workplace Support within a corporate or campus environment
Proven experience with conference room AV systems, Zoom Rooms, or Microsoft Teams Rooms
Strong troubleshooting skills for network connectivity, Wi-Fi, and telephony
Working knowledge of Windows 10/11, mac OS, and mobile platforms
Experience administering Microsoft 365, Active Directory, and common collaboration tools
Familiarity with ITSM tools (ServiceNow, Zendesk, Jira Service Desk, etc.)
Certifications preferred: CompTIA A+, Network+, or equivalent practical experience
Work Style & Environment
On-site position; must be present early mornings to verify meeting room readiness
Occasional after-hours support for major events or upgrades
Organized, reliable, and able to communicate clearly with both executives and peers
Compensation
Competitive rate of pay and a generous benefits program
Salary commensurate with experience
Medical, Dental, life, vision, short-term disability, and long-term disability insurance program
Paid vacation time; paid sick time; paid holidays
This is not a remote position - you are required to be on-site at our office in Saratoga Springs Monday-Friday, 8AM-5PM.
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Technical Support Specialist
Cleveland, OH jobs
We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the productivity of end users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience.This role offers hands-on experience with enterprise applications including, but not limited to, Windows 11, Office 365, and Intune. Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn Learning and technical boot camps, providing a strong foundation for career progression within IT.
Responsibilities
+ Provide comprehensive end-user support in an environment structured around 35% phone support, 55% off-phone tasks, 5% project involvement, and 5% training and development.
+ Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM.
+ Deliver remote support using industry-standard tools to resolve technical issues efficiently.
+ Create and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow.
+ Provide extensive hardware and software support for Windows 11, iOS, Android, Lenovo, Mac OS, and Office 365 in conjunction with tools like Dell TechDirect.
+ Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough documentation and knowledge sharing.
+ Gather and analyze data to inform technical decisions and recommend practical solutions to improve system performance.
+ Evaluate software and hardware compatibility to support system upgrades and application rollouts.
+ Engage with external vendors for escalated issue resolution beyond internal support capabilities.
+ Provide technical support for companywide meetings, events, and conferences to ensure seamless execution.
+ Monitor ServiceNow trends and resolution history to identify and recommend preventative measures.
+ Contribute to a culture of innovation by proactively identifying opportunities to optimize the user support experience.
Qualifications
+ High School Diploma or GED required.
+ Minimum of 2 years of experience in an IT support role.
+ Experience working in a call queue environment is a plus.
+ Familiarity with ServiceNow preferred.
+ Demonstrated understanding of IT concepts and processes within an ITIL framework.
+ Self-motivated with strong problem-solving skills and the ability to adapt in dynamic, fast-paced environments.
+ Strong interpersonal skills with an emphasis on active listening, communication, and user rapport-building.
+ Proven ability to collaborate effectively across technical teams and resolver groups.
+ Excellent verbal and written communication skills.
+ Commitment to representing the IT department professionally and positively in all business interactions.
+ General awareness of cybersecurity best practices and ability to provide basic guidance to end users.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPUS
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 370 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
IT Support Specialist
Dallas, TX jobs
Remote IT Support Specialist
Company: Blue Mountain Loans
Employment Type: Full-Time / Part-Time
At Blue Mountain Loans, we believe technology is the backbone of exceptional service. Our mission is to simplify financial solutions through reliable systems and responsive customer care. Were seeking a dedicated IT Support Specialist to join our remote tech team and help ensure smooth day-to-day operations across all our platforms.
Position Overview
The IT Support Specialist will be responsible for providing technical assistance to both internal teams and clients. Youll troubleshoot software and hardware issues, maintain secure network connections, and ensure that our technology supports the business goals effectively.
This position is remote, giving you the flexibility to work from home while still collaborating closely with our team online.
Key Responsibilities
Provide first-level technical support via chat, email, and remote access tools
Troubleshoot and resolve software, hardware, and connectivity issues promptly
Maintain and monitor system performance, updates, and backups
Set up new user accounts, credentials, and access permissions
Collaborate with vendors to resolve equipment or network issues
Document all support interactions and maintain accurate IT logs
Ensure data protection and compliance with company security policies
Qualifications
Proven experience in IT support, helpdesk, or technical troubleshooting
Proficiency in Windows, mac OS, and common office software
Strong problem-solving and communication skills
Ability to multitask and manage time efficiently in a remote environment
Familiarity with remote access and ticketing systems is a plus
Compensation & Benefits Package
We offer a competitive and rewarding package designed to recognize your skills and support your success:
Pay Rate: $45$70 per hour (based on experience and availability)
Paid Training: $30 per hour during onboarding week
Sign-On Bonus: $2,000 upon successful completion of training
Workstation Setup: Company-funded home office equipment package
Flexible Schedule: Choose between full-time (30-40 hrs/week) or part-time (20 hrs/week)
Remote Work: 100% work-from-home position with full technical support
Health, Dental & Vision Coverage after 60 days of employment
Performance-Based Bonuses for reliability, response time, and problem resolution
401(k) Retirement Plan with employer contribution
Career Growth Opportunities within our expanding IT and operations teams
How to Apply
If youre passionate about technology, problem-solving, and remote teamwork, wed love to hear from you.
Package Details
We offer a competitive and rewarding package designed to recognize your skills and support your success:
Pay Rate: $45-$70 per hour (based on experience and availability)
Paid Training: $30 per hour during onboarding week
Sign-On Bonus: $2,000 upon successful completion of training
Workstation Setup: Company-funded home office equipment package
Flexible Schedule: Choose between full-time (30-40 hrs/week) or part-time (20 hrs/week)
Remote Work: 100% work-from-home position with full technical support
Health, Dental & Vision Coverage after 60 days of employment
Performance-Based Bonuses for reliability, response time, and problem resolution
401(k) Retirement Plan with employer contribution
Career Growth Opportunities within our expanding IT and operations teams
IT Support Specialist II
New York, NY jobs
Job Description
Durst Profile:
Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive.
Overview:
The Senior Information Technology Support Specialist is responsible for configuring, maintaining, and supporting desktops and laptops across the organization. This role requires quick thinking, adaptability, strong interpersonal skills, and the ability to work efficiently in a fast-paced environment. The Senior IT Support Specialist will handle a wide range of technologies and collaborate across departments to resolve incidents, fulfill service requests, and provide advanced technical guidance. Technical support is provided via phone, email, and our ticketing system with solutions communicated in both technical and non-technical terms.
Responsibilities:
Technical Support & Troubleshooting:
Install and support PCs, telephone systems, and peripheral devices (printers, scanners, mobile/smartphones).
Configure and troubleshoot hardware and software issues across Windows, iOS, and mac OS platforms.
Use Helpdesk software (Service Desk Plus) to manage IT assets and service requests.
Resolve complex hardware, software, and network issues.
Troubleshoot LAN access and connectivity issues; escalate when necessary.
Provide after-hours support as needed.
User Support & Training:
Conduct onboarding and training for new users on hardware and software.
Prepare instructional documents / SOP's and videos for IT procedures and applications.
Deliver excellent customer service in person, over the phone, and electronically.
Educate users on problem prevention and system usage.
Operational Support:
Handle conference room setups, including device connections to screens.
Maintain accurate documentation of technical issues and resolutions.
Ensure service delivery aligns with agreed-upon SLAs and departmental guidelines.
Professional Development & Sustainability:
Attend technical training to stay current with industry trends and technologies.
Advocate for and integrate sustainability practices into IT operations.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field preferred.
A+ and Network+ certifications (or equivalent experience).
Minimum 3 - 5 years of IT helpdesk/desktop support and application experience.
Strong problem-solving, project management and prioritization skills.
Excellent communication and customer service skills.
Expertise in PC/Break Fix, Windows OS, and Microsoft 365 cloud environment and tools.
Proficiency in Active Directory, PowerShell scripting, and basic networking concepts.
Ability to work collaboratively in a team setting.
Salary Range: $70,000 - $85,000 ($33.65/hour - $40.87/hour)
EEOC
Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities.
The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment - Notice of Rights (EEO is the Law).
We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications.
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations.
The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server.
Residents of California
California Applicant Privacy Policy
THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Community Support Specialist
Rochester, NY jobs
General Description
Under direction of the Assistant Vice President(s), with close interaction with the Regional Manager(s) in the assigned region(s), the Community Support Specialist is responsible for the training and project support of property management site personnel.
Position Details
Full-Time
Exempt
40 Hours per Week
8:30 AM - 5:00 PM
Location
This position is not fully remote. Candidates must reside in Rochester, NY or within commuting distance to support required in-person site visits and maintain a regional presence. While some remote work is permitted, regular travel within the region is an essential function of the role. The Rochester Resource Center will serve as your base office, with weekly travel as needed to your assigned portfolio of communities and apartments.
Job Description
Provide overall assistance to Community Managers and Regional Managers at the direction of the AVP for those who have heavy workloads, special projects, or are out on PTO.
Performing all duties as part of the role of a Community Manager.
Conduct Site Compliance Audits on behalf of the VP to ensure compliance with all regulatory programs.
Communicate with residents and applicants as needed.
Complete resident income certifications as required.
Assist Community Managers with preparations for MOR and agency inspections.
Organize or add data to files, software, etc.
Research and correct site issues as directed.
Assist Community Managers with Rent Ups, Lease-Ups, or projects with major renovations to ensure complete implementation and compliance with housing program requirements and directives as appropriate.
Assist Community Managers with property marketing and outreach efforts.
Conduct market studies and competition analysis as required.
Will provide training and coaching to administrative staff as needed.
Special projects as assigned.
Frequent weekly local travel required and an occasional overnight stay when needed.
Other related community-support job duties as assigned.
Physical attendance at assigned work location(s) during scheduled hours is essential.
EXPERIENCE
Minimum 3+ years apartment rental/housing management experience required, preferably in affordable housing industry.
Minimum 1+ years' compliance experience with Low Income Tax Credit (LIHTC), HUD - Section 8, HOME, and other compliance knowledge needed.
Prior experience with recertifications desired.
Experience with lease-ups preferred.
Minimum 1-2+ years team supervision experience including coaching, training and performance management skills desired.
Yardi Voyager experience desired or other accounting or housing software programs a plus.
Excellent, demonstrated customer service skills and experience to interact with all levels of fellow employees, residents, visitors, community representatives, housing authority representatives, others.
Bilingual (Spanish) helpful.
Strong MS Office suite skills (Word, Excel, PowerPoint, Outlook) required.
Prior experience with financial & accounting matters with understanding of payables, receivables.
Ability to keep accurate records and meet all required reporting deadlines.
Experience in collaboratively resolving resident, employee, vendor and financial problems preferred.
Flexibility/ability to travel up to 35% locally and up to 60% overnight on a weekly basis as needed or assigned.
EDUCATION
Minimum High School / GED Equivalent required.
Bachelor's degree in Business, Management, preferred. Minimum Associates degree with equivalent experience desired.
TCS, COS, other Housing industry certifications strongly preferred or willing to obtain.
Requirements
Ability to communicate effectively - demonstrated strong verbal and oral communication skills.
Effective problem-solving skills - good listening skills; to collaborate, understand and work with employees, residents and prospective residents alike.
Resourceful - able to make decisions with appropriate guidance when needed.
Excellent organizational and time-management skills.
Flexible, adaptable, with ability to multi-task and juggle several projects at one time.
Excellent business professionalism, business judgment, common sense for handling day-to-day matters.
Ability to negotiate contracts.
Ability to effectively coach, train and manage fellow employees on projects.
Work independently, as well as collaboratively in a team environment.
Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.
The salary rage for this position is $60,000.00 - $75,000.00. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses.
APPLY TODAY via our website link: **************************** com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team!
Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Salary Description $60,000.00 - $75,000.00
Senior Desktop Support Engineer
New York, NY jobs
Job Details 805 Third Corp - 7th Floor - New York, NY Full Time 4 Year Degree $75000.00 - $95000.00 Salary/year AnyDescription
Extell Financial Services
About Us:
Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experiencing outstanding growth since its founding in 1989, the company's growing portfolio exceeds twenty-five million square feet.
Summary of Responsibilities:
A Senior Desktop Support Engineer at Extell plays a critical role in maintaining the reliability, performance, and security of our end user computing environment. This position supports Extell's technology operations by resolving complex technical issues, deploying and maintaining systems, and ensuring a seamless experience for all internal users across the organization. The engineer also mentors junior team members, collaborates with technology teams, and contributes to the IT standards that support Extell's operational excellence.
The ideal Senior Desktop Support Engineer for Extell is an experienced and highly reliable technical professional with a strong background in enterprise support. They excel at troubleshooting, system maintenance, Windows, and delivering a polished, high-quality support experience to Extell's employees and leadership teams. They demonstrate strong communication, structured problem solving, professionalism, and the ability to mentor junior staff. They are customer focused, proactive, detail oriented, and calm under pressure. Certifications such as CompTIA A+ or Microsoft Certified Professional further strengthen their profile. They are comfortable working onsite every day and contributing to Extell's on-call rotation when required.
Essential Functions:
Troubleshoot and resolve advanced hardware, software, and connectivity issues
Perform regular maintenance on desktops, laptops, and peripheral devices
Install, configure, and deploy new systems and business applications
Conduct system deployment and imaging tasks
Provide advanced technical support via phone, email, and in person
Manage and prioritize tickets using Extell's service management platform
Conduct system backups and data recovery
Monitor and optimize desktop performance across the Extell enterprise
Collaborate with Network and Infrastructure teams on cross-team issues
Create and maintain IT documentation and technical knowledge articles
Mentor junior support staff and provide technical leadership
Support IT initiatives including hardware refreshes and software rollouts
Implement and maintain Extell's IT security policies and procedures
Manage user accounts, permissions, and access rights
Coordinate vendor-supported repairs and warranty services
Perform asset management and lifecycle tracking
Conduct software and hardware audits for licensing compliance
Recommend improvements to Extell's desktop support operations
On a Typical Day at Extell, You Will:
Resolve escalated hardware and software issues
Perform maintenance and updates across end user devices
Deploy systems and applications for new hires and existing staff
Conduct system deployment and imaging tasks
Follow internal processes for onboarding, offboarding, and purchasing
Manage inventory, including tracking equipment and updating asset records
Deliver high-level support across Extell offices, properties, and teams
Track and manage tickets through Extell's service management platform
Support and troubleshoot video conferencing calls, room systems, and meeting setups
Ensure the desktop environment is stable and secure
Document procedures and update internal guides
Support IT projects including migrations and upgrades
Mentor junior technicians and support staff
Enforce Extell's IT security standards
Manage user access and permissions
Coordinate vendor-supported repairs and warranty claims
Support after-hours or on-call needs
Advise on process improvements and technology enhancements
Qualifications
Summary of Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5 years of experience in desktop support or a similar technical role
Strong proficiency in troubleshooting advanced hardware and software issues
Extensive experience supporting Windows environments
Familiarity with desktop and laptop repair and maintenance
Advanced knowledge of Microsoft Office Suite and core business applications
Experience with Active Directory, user management, and permission administration
Hands-on experience with remote support tools and enterprise ticketing systems
Solid understanding of network protocols and desktop network troubleshooting
Experience deploying and configuring new hardware and software
Knowledge of IT security standards and cybersecurity fundamentals
Proficiency with system backups, imaging, and data recovery
Strong documentation skills for technical processes and troubleshooting guides
Ability to handle multiple tasks and prioritize high-volume support tickets
Excellent verbal and written communication skills
Experience mentoring junior staff and providing technical guidance
Experience coordinating vendor services, repairs, and warranty support
Familiarity with IT asset management and inventory tracking
Ability to work collaboratively with Extell's Network, Infrastructure, and Security teams
This is a one-site role and requires you to be onsite every day
Availability to participate in an on-call rotation as needed
Certifications such as CompTIA A+, MCP, or similar preferred
Compensation & Benefits:
Extell Financial Services offers opportunities for professional growth and advancement; and competitive pay and benefits to include:
Annualized Base Salary of $75,000 - $95,000
Medical, Dental, and Vision Insurance
Company-Paid Life and AD&D Insurance
Company-Paid Short- and Long-Term Disability
401(k) Plan
Paid Time Off
Paid Holidays
Employee Assistance Program
*Equal Opportunity Employer
Technical Specialist I thru III - Relay and SCADA Support
Fort Worth, TX jobs
Salary Range: $87,182-$145,509About UsOncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.Position SummaryAs a Technical Specialist - Relay and Supervisory Control and Data Acquisition (SCADA) Support at Oncor, you'll be a part of our Transmission System Protection group providing in-house support to Transmission Operations, namely P&C (Protection & Control) Engineering Specialist, and System Protection personnel. This role includes establishing and maintaining effective relay protection policies, developing and reviewing procedures, providing training, and promoting work practices that encourage safe and reliable operation of the electrical system. Additionally, this role will support initiatives related to the internal and external communication of devices within the substation.We are considering applicants with multiple experience levels and skills. Please see below for minimum experience requirements for each level.Key Responsibilities
Develop well-documented standard designs and configurations associated with the communication of substation IEDs (Intelligent Electronic Devices) and network equipment. Including but not limited to: SCADA, synchrophasor, remote access, automatic data retrieval, and protective equipment communications.
Provides in-house protection and control related “service engineer” support for field technicians, including the installation, commissioning, testing and maintenance of protective relaying equipment, relaying schemes, and Digital Fault Recorder (DFR) equipment. Support includes field visits as necessary
Demonstrated ability to understand and execute the installation, testing, checkout and trouble-shooting of relay control schemes, including writing and providing input into the design of advanced procedures and standards
Analyze and manage the installation and operation of connected devices and applicable head-end systems.
Works closely with vendors/manufacturers and company engineering groups in researching, developing, and implementing new technology, both hardware and software.
Aggressively pursue knowledge and education regarding current and future remote communication technologies and protocols.
Develop and facilitate training of the Protection & Control (P&C) Engineering Specialist on communication used by substation IEDs and network equipment, to help ensure that field personnel acquire and maintain adequate expertise to carry out their duties.
Develop procedures, technical manuals, and design documents to ensure that Engineering, System Protection, Information Technology (IT) and Operations personnel have clear understanding of the application, installations, and operation of substation communications under System Protection's purview.
Evaluate new developments and improvements to ensure that installation, maintenance, troubleshooting, and repair processes/procedures are consistent with the most recent communication requirements.
Provide in-house support to Transmission P&C Engineering Specialists, Transmission Operations, Engineering, System Protection, Telecom, and IT personnel to ensure Oncor remains compliant with North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) standards.
Assists in the development of P&C Engineering Specialist trainings, held once yearly for all P&C and twice a year for new P&Cs, as well as on-demand training development.
Supports Cyber Security and NERC CIP compliance, specific to the substation, by providing technical input into internal procedure development, execution, and documentation as needed.
Performs all essential aspects and functions of the job as well as any other specific job requirements.
Skills
Strong communication skills, including technical writing and oral communication.
Demonstrated ability to complete tasks and meet deadlines with minimal supervision.
Demonstrated ability to understand and execute the installation, testing, checkout and trouble-shooting of a substation control house, including writing and providing input into the design of advanced procedures for the Relay and Remote Terminal Unit (RTU) communication.
Demonstrated history of technical decision making and review of relay scheme procedures for corrective action prior to execution.
Ability to work independently, as a team member, and as a team leader.
Must be flexible, have organizational skills, and multi-task skills to handle diverse types of work.
Must effectively work across disciplines and functions to achieve common goals and company business purposes.
Excellent communication and team-building skills for effective relationships with internal and external customers.
Familiarity with Logical Programming codes such as International Electrotechnical Commission (IEC) 61131-3, Boolean, Oracle, SQL, XML and/or Python.
Familiarity with the design and architecture of Internet Protocol (IP) networks, Radio Frequency (RF), and/or fiber networks.
Familiarity with network analysis, IP addressing, hardware selection, and implementation planning.
Familiarity with protocols such as Distributed Network Protocol (DNP), IEC 61850 and Modbus.
Familiarity with a variety of Schweitzer Engineering Laboratories (SEL) products such as but not limited to the SEL-RTAC, SEL- 3620, SEL-relays and SEL-2032.
Familiarity with listed NERC CIP standards.
Education & ExperienceFor Technical Specialist I:
High School Diploma, GED, or equivalent AND 8+ years of related experience, OR other relevant equivalent experience. Related experience may include experience in the construction, design, maintenance and/or operation of transmission and substation facilities.
Will consider applicants with Bachelor's degree in electrical technology, or similar field, AND 2+ years related experience OR Associate's degree in an electrical technology field, or similar field, AND 4+ years related experience.
For Technical Specialist II:
High School Diploma, GED, or equivalent AND 10+ years of related experience, OR other relevant equivalent experience. Related experience may include experience in the construction, design, maintenance and/or operation of transmission and substation facilities.
Will consider applicants with Bachelor's degree in electrical technology, or similar field, AND 4+ years related experience OR Associate's degree in an electrical technology field, or similar field, AND 6+ years related experience.
For Technical Specialist III:
High School Diploma, GED, or equivalent AND 12+ years of related experience, OR other relevant equivalent experience. Related experience may include experience in the construction, design, maintenance and/or operation of transmission and substation facilities.
Will consider applicants with Bachelor's degree in electrical technology, or similar field, AND 6+ years related experience OR Associate's degree in an electrical technology field, or similar field, AND 8+ years related experience.
BenefitsAt Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee's success and well-being by offering such things as:
Annual incentive program.
Competitive health and welfare benefits (medical, dental, vision, life insurance).
Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.
401k with dollar-for-dollar company match up to 6%.
401k match with student debt program.
Cash balance pension plan.
Adoption Assistance.
Mental health resources.
Employee resource groups.
Tuition reimbursement.
Competitive vacation, 10 company holidays and 2 personal holidays.
Paid parental leave.
Salary continuation for up to 6 months for approved employee illness or injury.
Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.
Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.
Peer Support Specialist
Springfield, OH jobs
Job Posting: Peer Support Specialist Position Type: Full-Time About Us: Join our compassionate team at McKinley Hall, a dedicated withdrawal management clinic and recovery house committed to supporting individuals on their journey to recovery. We believe in the power of lived experience and are looking for a Peer Support Specialist to provide guidance, support, and encouragement to those in need. Key Responsibilities: - Provide emotional support and encouragement to clients navigating withdrawal and recovery processes. - Share personal experiences and coping strategies to foster trust and understanding. - Assist clients in developing personalized recovery plans, including establishing goals and connecting with community resources. - Facilitate peer support groups and workshops, promoting a sense of community among participants. - Work collaboratively with clinical staff to ensure holistic care and support for all clients. Qualifications: - Certification as a Peer Support Specialist - Personal experience with addiction and recovery is essential. - Previous experience in peer support, counseling, or social services is preferred. - Strong communication and interpersonal skills. - Ability to maintain confidentiality and demonstrate compassion. Benefits: - Competitive salary - Health benefits - Professional development opportunities - Supportive work environment Join us in making a difference in the lives of those seeking recovery. Your experience can inspire hope!
Senior Product Support Specialist, Help Desk
Irving, TX jobs
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.
In addition, we're a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
As a Senior Product Support Specialist, you will be responsible for providing technical and functional telephone support to Dealers, technical staff and customers. Exercises good judgment within defined procedures and practices to determine appropriate action.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day.
Responsibilities
+ Responding to customers' by determining the nature and likely causes of problems, recommending corrective action or guiding the customer through the necessary steps to a resolution.
+ Evaluate specific machine problems and maintain constant communication with the Digital Product Support Supervisor, including any unresolved technical situations.
+ Perform product testing in the National Digital Product Testing Lab and report findings to the Digital Product Support Supervisor.
+ Provide training for Hotline Staff on new products.
+ Provide accurate answers to Dealer Technical Personnel while maintaining and promoting KMA.
+ Follow up with Dealer Service Manager or Dealer Technician on pending technical problems at Dealership.
+ Provide information to Regional Technical Managers concerning technical problems within their Region.
+ Maintain contact with Regional Technical personnel in order to communicate technical information updates/status.
+ Create and maintain month end reports summarizing Hotline activity by model.
+ When asked to do so, the Senior Product Support Specialist will also be involved in writing Technical Bulletins.
Qualifications
+ High School or General Education diploma.
+ Minimum of 5 years' experience working on photocopiers, facsimiles, and multifunctional office products.
+ Minimum of 2 years computer and network experience.
+ CompTIA Network+ (and/or) MCSE certification
+ Occasionally lift and/or move up to 50 lbs.
+ Working knowledge of Microsoft applications, basic diagnostics, and troubleshooting
+ Proficient user of Microsoft Office and knowledge of Adobe Products.
+ Proficient in Apple products and applications.
+ Knowledge of Color Theory as pertains to printing/office products.
+ Excellent analytical and troubleshooting skills.
+ Ability to effectively communicate verbally and in writing.
Preferred:
+ Ability to communicate in both English and Spanish
Note
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.
Auto-ApplyCommunity Life Student Specialist
New York jobs
Job Description
Broadview at Purchase College
A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care.
INCLUSIVE AND COLLABORATIVE CULTURE:
We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident.
POSITION SUMMARY:
The Community Life Student Specialists is responsible for assisting the Director of Community Life Services with the overall planning and implementation of varied activity and educational programs designed to meet the requirements of the LCS Lifestyles and Health Services and 8 Dimensions of Wellness.
Essential Job Duties:
• Assists with planning and coordinating activities and events, discussion groups & clubs, sensory stimulation, cultural activities, religious services, special entertainment, off-property trips, special events, IT support, in-house movies, instructional courses; such as, arts & crafts, seminars, workshops, intergenerational programming, presentations; Active Aging Week, health & fitness activities, customized activities for Alzheimer/Dementia and Parkinson affected residents, marketing events, holiday parties; etc.
• Set up chairs and tables for activities and manage removal of set ups.
• Assists with preparing and distributing the monthly calendar, weekly reminder, event flyers and newsletters
• Assists with purchasing supplies for activities as needed
• Directs the movement of residents to and from on-property & off-property events
• Directs volunteer activities and provides training
• Maintains accurate documentation of resident's activity attendance
• Researches upcoming events and trips
• Helps build cohesive intergenerational programming and lifelong learning opportunities with creativity and strong organizational skills.
• Coordinates transportation services with our residents, Health Center staff and Health Navigator
• Data input of resident documentation in our EMR system, Vision.
• Flexibility of hours-will involve nights and weekends
Other Duties:
• Attends in-service training and education sessions as assigned. Must be willing to get CPR, AED and First Aid certified.
• Performs specific work duties and responsibilities as assigned by supervisor
HOSPITALITY FOCUS:
Broadview at Purchase College fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.
WELLNESS FOCUS:
Broadview at Purchase College employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
The salary range for this opportunity is $17.50.
QUALIFICATIONS:
A Bachelor of Science or Bachelor of Arts degree or pursuing a Bachelors
CPR Certification or willing to pursue CPR certification.
One year experience in a social or recreational program preferred.
Experience in geriatrics, recreation or social administration preferred.
Strong proficiency in Microsoft Suite and calendaring required.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Frequent standing, stooping, bending, stretching, squatting for approximately 60% of work day. Must be able to lift and carry up to 50 lbs. occasionally. Must be able to push residents weighing up to 250 lbs. in gerichairs and/or wheelchairs. Must be able to read and speak English, hear, and be able to sit and walk intermittently throughout the day. May be exposed to communicable diseases, industrial and household chemicals, offensive odors and combative behavior.
Community Life Student Specialist
New York jobs
Broadview at Purchase College
A unique opportunity exists to join a team in creating a vibrant senior learning community on the campus of Purchase College, State University of New York. The residents of this university-based retirement community will be able to enjoy the many amenities of the college including the renowned Neuberger Museum of Art, the Performing Arts Center, the academic and athletic facilities, and the park-like campus. They will be able to enjoy all these benefits while living in a village designed specifically for their interests and needs. As part of the Purchase College community, Broadview residents will enjoy both formal and informal programming and collaborative opportunities designed to promote intergenerational engagement with members of the college community, ranging from classes and mentoring to providing employment opportunities for students. Broadview will offer the full continuum of services, inclusive of Independent Living, Assisted Living, Enhanced Assisted Living, and Memory Care.
INCLUSIVE AND COLLABORATIVE CULTURE:
We are dedicated to promoting diversity, equity, and inclusion. Diversity is the commitment to a community of equity and access through the acceptance of all aspects of human difference. This includes but is not limited to age, disability, race, ethnicity, gender, gender expression and identity, language heritage, national origin, sexual orientation, religion, socioeconomic status, status as a veteran and worldview. Broadview at Purchase College is proud to be SAGE CARE certified, and all employees will be provided with SAGE CARE training. Broadview at Purchase College is committed to integrating various cultural and social perspectives to engender excellence and to creating a collaborative culture in order to provide an exceptional experience for every employee and resident.
POSITION SUMMARY:
The Community Life Student Specialists is responsible for assisting the Director of Community Life Services with the overall planning and implementation of varied activity and educational programs designed to meet the requirements of the LCS Lifestyles and Health Services and 8 Dimensions of Wellness.
Essential Job Duties:
• Assists with planning and coordinating activities and events, discussion groups & clubs, sensory stimulation, cultural activities, religious services, special entertainment, off-property trips, special events, IT support, in-house movies, instructional courses; such as, arts & crafts, seminars, workshops, intergenerational programming, presentations; Active Aging Week, health & fitness activities, customized activities for Alzheimer/Dementia and Parkinson affected residents, marketing events, holiday parties; etc.
• Set up chairs and tables for activities and manage removal of set ups.
• Assists with preparing and distributing the monthly calendar, weekly reminder, event flyers and newsletters
• Assists with purchasing supplies for activities as needed
• Directs the movement of residents to and from on-property & off-property events
• Directs volunteer activities and provides training
• Maintains accurate documentation of resident's activity attendance
• Researches upcoming events and trips
• Helps build cohesive intergenerational programming and lifelong learning opportunities with creativity and strong organizational skills.
• Coordinates transportation services with our residents, Health Center staff and Health Navigator
• Data input of resident documentation in our EMR system, Vision.
• Flexibility of hours-will involve nights and weekends
Other Duties:
• Attends in-service training and education sessions as assigned. Must be willing to get CPR, AED and First Aid certified.
• Performs specific work duties and responsibilities as assigned by supervisor
HOSPITALITY FOCUS:
Broadview at Purchase College fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.
WELLNESS FOCUS:
Broadview at Purchase College employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
The salary range for this opportunity is $17.50.
QUALIFICATIONS:
A Bachelor of Science or Bachelor of Arts degree or pursuing a Bachelors
CPR Certification or willing to pursue CPR certification.
One year experience in a social or recreational program preferred.
Experience in geriatrics, recreation or social administration preferred.
Strong proficiency in Microsoft Suite and calendaring required.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Frequent standing, stooping, bending, stretching, squatting for approximately 60% of work day. Must be able to lift and carry up to 50 lbs. occasionally. Must be able to push residents weighing up to 250 lbs. in gerichairs and/or wheelchairs. Must be able to read and speak English, hear, and be able to sit and walk intermittently throughout the day. May be exposed to communicable diseases, industrial and household chemicals, offensive odors and combative behavior.
Sales Support Specialist
Atlanta, GA jobs
SUMMARY OF RESPONSIBILITIES
The Sales Support Specialist supports the Licensed Sales team by engaging with company-generated leads, assisting prospective renters with Self-Guided Tours, and facilitating the application process. This role is also responsible for transferring qualified prospects to a Licensed Real Estate Agent, as required.
Sales Support Specialists are provided with lead lists and are expected to conduct outbound calls and emails to gauge interest and assess initial eligibility based on FirstKey Homes' leasing criteria. This position plays a key role in supporting lead conversion and maintaining a smooth customer experience throughout the pre-leasing process.
ESSENTIAL DUTIES
Management of customer leads via CRM in keeping with Central Sales KPIs
Pre-qualifying potential renters via company rental criteria
Documented follow-up attempts, including notes and key details from customers (move-in dates, rental budget, pets and breed) placed on lead guest cards, are required
Responsible for understanding and coordinating customers through lead to application conversation process including referring to a leasing agent for licensed related needs.
Completing regular and timely follow-ups on all leads under management within the CRM
Prioritizing leads with self-tour activity
Complete and maintain company-provided compliance training including Fair Housing Training
This job summary is not intended to be an all-inclusive list of duties and responsibilities. Additional tasks may be assigned by the incumbent's manager as needed to meet the ongoing needs of the business.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
Primarily working indoors, office environment.
No travel
Repetitive use of hands to operate computers, printers, and copiers.
Call Center, on phones entire day: 100+ calls per day.
Saturday and Sunday Required
Prolonged exposure to computer screens.
May sit for several hours at a time.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma
Excellent customer service skills required, including call control and guidance
Excellent oral and written communication skills
Ability to multi-task and handle multiple priorities
Ability to work well independently and within a team environment
Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft Outlook
Strong writing and communication skills
Dependable and ability to maintain scheduled time consistently; ability to work weekend rotations (Saturday and Sunday) minimum two times a month
PREFERRED EDUCATION AND EXPERIENCE
Prior phone sales, telemarketing, or appointment setting preferred
Multi-family or single-family call center leasing experience a plus
Strong pipeline lead management skills
Microsoft Teams and CRM platforms a strong plus
Experience in lead generation, sales, or Real Estate
REQUIRED KNOWLEDGE
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and workplace terminology.
REQUIRED SKILLS
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation - Actively looking for ways to help people.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management - Managing one's own time and the time of others.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Negotiation - Bringing others together and trying to reconcile differences.
WORK STYLES & BEHAVIORS
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity - The ability to speak clearly so others can understand you.
Speech Recognition - The ability to identify and understand the speech of another person.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
By applying to this position you are consenting to receive follow-up communication.
Auto-ApplyIT Helpdesk Technician I
Scottsdale, AZ jobs
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician I to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ.
The Helpdesk Technician I provides first-line technical support to Mark-Taylor team members across both Corporate and Community operations. This role ensures timely resolution of IT incidents, accurate documentation, and exceptional customer service while supporting the company s strategic initiatives of People, Excellence, and Growth. The technician will assist in maintaining and deploying corporate and property technology systems, including Microsoft 365, Intune, Entra ID, Unifi networks, audio/visual (A/V) systems, and other property-level hardware and applications.
You're Excited About This Role Because You Will:
Serve as the first point of contact for IT support, providing timely assistance via phone, email, Teams, or in-person requests.
Troubleshoot and resolve hardware and network issues for both corporate and community users.
Configure, image, and deploy devices (computers, tablets, and mobile) using Intune and standard IT procedures.
Maintain accurate documentation of tickets, assets, and resolutions within the IT service management system.
Support and maintain A/V systems, digital signage, and conference room technology setups.
Assist with network and Wi-Fi support, including Unifi device maintenance and Azure AD/MFA account management.
Provide end-user support for Microsoft 365, Teams, Outlook, and property management platforms.
Monitor and uphold IT security standards, including endpoint protection, patching, and compliance procedures.
Collaborate with vendors and internal teams to resolve issues and coordinate technology installations.
Contribute to IT documentation, knowledge sharing, and continuous improvement initiatives in line with Mark-Taylor's guiding principles.
We're Excited to Meet You! Ideally, You Will Bring:
Associate s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
1-2 years of experience in a HelpDesk or IT Support role.
Strong knowledge of Windows 11 and Microsoft 365 environments.
Familiarity with mac OS, Intune, Entra ID (Azure AD), and Unifi networks preferred.
Experience with RMM or ticketing systems (e.g., VSAX/Kaseya, Autotask, or ConnectWise).
Excellent troubleshooting, communication, and time management skills.
Basic understanding of A/V systems, HDMI/DisplayPort connectivity, and conference room technology is preferred.
Relevant certifications (CompTIA A+, Microsoft Certified Fundamentals) preferred.
Prior experience in property management or managed services a plus.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
Multi-Site Service Technician (San Palacio - POD 5)
Chandler, AZ jobs
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities
As a Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds.
You're Excited About This Role Because You Will:
Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
Perform necessary repairs and preventative maintenance on vacant units as they become available.
Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
Complete minor roof repairs, re-key locks, and cut keys
Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
Assist in monitoring inventory of parts and cleaning supplies.
We're Excited to Meet You! Ideally, You Will Bring:
General knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards
Knowledge of building systems
Service orientation.
Basic computer skills.
Experience as apartment turn technician, make ready technician, or work order technician is highly desirable.
A basic understanding of written and verbal English.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
The starting hourly pay range for Service Technician is $22.00, commensurate with experience and dependent on the specific community's level of complexity. Our Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay.
#IndeedMTR01
Multi-Site Service Technician (San Pedregal - POD 3)
Phoenix, AZ jobs
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities
As a Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds.
You're Excited About This Role Because You Will:
Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
Perform necessary repairs and preventative maintenance on vacant units as they become available.
Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
Complete minor roof repairs, re-key locks, and cut keys
Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
Assist in monitoring inventory of parts and cleaning supplies.
We're Excited to Meet You! Ideally, You Will Bring:
General knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards
Knowledge of building systems
Service orientation.
Basic computer skills.
Experience as apartment turn technician, make ready technician, or work order technician is highly desirable.
A basic understanding of written and verbal English.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
The starting hourly pay range for Service Technician is $22.00, commensurate with experience and dependent on the specific community's level of complexity. Our Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay.
Commercial Originator Support Specialist
Scottsdale, AZ jobs
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Stock options plan
Vision insurance
About CommLoan CommLoan is transforming commercial real estate lending with a powerful, data-driven marketplace platform. Our proprietary CUPID technology connects borrowers and brokers to a vast network of lenders, streamlining the loan process with transparency, speed, and scale. Our Empower Team is dedicated to equipping commercial mortgage brokers and loan originators with the tools, training, and ongoing support they need to succeed on our platform.
Position Summary
This is an in-office role at CommLoan's headquarters in Scottsdale, AZ.
We are seeking a detail-oriented and highly analytical Commercial Originator Support Specialist to join our growing team. This individual will play a key role in ensuring that only top-performing Commercial Real Estate Loan Originators and Brokers are onboarded to the CommLoan platform. They will also be responsible for facilitating daily broker and loan originator support sessions, providing guidance on challenging loan scenarios, and reviewing loan packages to maintain quality and compliance with CommLoans standards before submission to CommLoan's lenders.
Key Responsibilities
Broker & Originator Vetting: Evaluate and screen Commercial Real Estate Loan Originators and Brokers to assess experience, aptitude, and performance to determine alignment with CommLoans standards and culture.
Daily Support Sessions: Host structured daily Zoom sessions to provide support on active loan files, identify obstacles, and collaborate with originators on solutions to improve loan success rates.
Loan Package Review: Conduct thorough reviews of commercial real estate loan packages to ensure accuracy, completeness, and adherence to CommLoans quality standards prior to submission to lenders.
Quality Assurance: Implement and enforce best practices for loan package preparation, compliance, and presentation to maximize lender approval and borrower satisfaction.
Collaboration: Work closely with the Empower Team, Operations, and Compliance to ensure a seamless onboarding and loan submission process.
Qualifications
Minimum 35 years of experience in commercial real estate lending, underwriting, or broker management is a MUST.
Strong knowledge of commercial loan structures, lender requirements, and loan documentation.
Excellent communication and presentation skills with the ability to lead group discussions and training sessions.
Highly detail-oriented with strong organizational and problem-solving skills.
Ability to thrive in a fast-paced, team-oriented environment.
Compensation
This role offers a competitive base salary in the range of $75,000 $85,000 annually, commensurate with experience. CommLoan also provides a comprehensive benefits package, including medical, dental, vision, paid time off, and ongoing training and development.
Technology Support Specialist
Scottsdale, AZ jobs
About P.B. Bell At P.B. Bell, our mission is: Making lives and places better by developing, improving, and managing multifamily housing communities. Since 1976, we've been proudly creating exceptional living experiences throughout Arizona. Family-owned and based in Scottsdale, we bring creativity, integrity, accountability, and care into every community we touch while making sure we enjoy the ride along the way.
From clothing drives and food donations to neighborhood clean-up efforts, we believe in making our communities stronger and better for everyone. We're also proud members of the Arizona Multihousing Association. [ Click here for a listing of our communities.]
Position Overview
Are you a hands-on IT professional looking for variety and impact? As our Technology Support Specialist, you'll be part of a small, agile team supporting a wide range of systems and platforms. From desktop support and network infrastructure to cabling, media systems, access control, and phones. You'll be involved in it all. You'll also coordinate third-party vendors, implement projects, train users, and help shape our tech processes.
Why You'll Love This Role
- Small Team, Big Impact: Your work matters and is highly visible
- Diverse Tech Exposure: Work across multiple platforms and systems
- Mentorship & Growth: Learn from experienced professionals
- Field-Focused Work: Ideal for those who prefer active, on-site tasks
Key Responsibilities
- Provide hands-on support for desktops, networks, phones, and media systems
- Troubleshoot LAN/WAN/WLAN, VPNs, firewalls, and access control systems
- Administer Microsoft 365 (Azure AD, Exchange, security groups)
- Coordinate with third-party IT vendors and manage MSP relationships
- Create and deliver end-user training and documentation
- Plan and implement technology projects across departments and properties
- Travel daily to various Arizona locations; occasional in-state travel required
Qualifications
Education & Experience
- Associate's degree in Computer Science, Network Infrastructure, or related field
- 3+ years of hands-on IT experience in a field or corporate setting
Technical Skill
- Strong Windows IT support experience
- Microsoft 365 administration (Azure AD, Exchange)
- Familiarity with TCP/IP, SMTP, IMAP, SMB protocols
- Advanced Outlook and Excel knowledge
- Hardware troubleshooting (computers, servers, tablets, phones, printers, etc.)
- Strong documentation and problem-solving skills
Soft Skills
- Personable and customer-focused
- Strong verbal and written communication
- Able to pivot quickly and manage multiple tasks
- Comfortable training end users and creating instructional materials
- Collaborative and proactive team player
Preferred Experience
- Field technician background
- Meraki, Unifi, DNS filtering/configuration
- Smartsheet, SharePoint, Teams administration
- Property management IT experience
- On-premise domain controller and file server management
- Project management and implementation skills
Physical Requirements
- Ability to bend, kneel, lift, and carry standard IT equipment
- Valid Arizona driver's license and reliable daily transportation
Emotional Behavior Support Specialist
Texas jobs
Special Education - Professional
Job Title: Emotional Behavior Support Specialist Wage/Hour Status: Exempt
Reports to: Director/Coordinator Special Education Pay Grade: AP 3 - 187 Days
Dept./School: Assigned Campus Date Revised: June 11, 2025
Primary Purpose:
Plan and provide students with research-based learning and experiences designed to address behavior, academic, and social challenges. Evaluate students and provide research-based interventions to eliminate or reduce behavior that interferes with student's ability to receive benefits from their educational program. Services may include crisis intervention, short-term counseling/behavior support, group counseling/social skills training, and other direct or indirect services to students and families.
Qualifications:
Education:
Bachelor's degree
Master's degree in special education, psychology, behavior analysis, social work, or counseling, preferred
Background in trauma-informed research-based strategies and Applied Behavior Analysis or willingness to train with the district behavior team is required
Certification in one of the following: Valid Texas teaching certificate, Licensed Professional Counselor, Licensed Clinical Social Worker or other mental health licensure.
Special Knowledge/Skills:
Ability to understand and relate to children with developmental/mental health disabilities and behavioral challenges.
Knowledge of counseling procedures and assessments
Knowledge of mental health and psycho-social development
Knowledge of human behavior
Ability to help students manage their behavior, emotions, anxieties
Excellent organizational communication and interpersonal skills
Ability to graph data on EXCEL or Google Sheets
Crisis Prevention Training (CPI) and Deescalation
Experience:
Three years of experience working with students in special education or who are at-risk
Major Responsibilities and Duties:
Assist campus and district staff with the provision of appropriate instructional/behavioral programs for students with emotional/behavioral/social needs.
Provide individual and group counseling/behavior support sessions including crisis intervention, short-term counseling/behavior support, group counseling/social skills training and other direct or indirect services to students in fulfillment of ARD-adopted decisions.
Collaborate with staff on the development of behavior, crisis management and discipline intervention plans.
Design and implement staff development addressing the social, emotional, and behavioral needs of students.
Participate in staffing, ARD Committee meetings, case management meetings, and team problem-solving opportunities for students as needed.
Demonstrate flexibility necessary to support on multiple campuses and grade levels to work directly with individual students and groups whose behavior is impacting the learning of self or others.
Conduct counseling evaluation in accordance with regulations and district policy and practice as requested and within timelines specified.
Complete Functional Behavior Assessments in accordance with regulations and district policy and practice as requested and within timelines specified.
Maintain written documentation as required including service logs and monitor student progress and serve as liaison between student, parent, school, and agencies in order to coordinate services available to students and families.
Attend staff development sessions to enhance professional growth.
Assist with referrals for family services and outside agency participation when necessary.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Equipment Used: Special needs adaptive equipment; standard office equipment including
computer and peripherals
Posture: Frequent standing, sitting, kneeling/squatting, bending/stooping, pushing pulling, and
twisting
Motion: Frequent walking, grasping/squeezing, wrist flexion/extension
Lifting: Regular heavy lifting (45 pounds or more) and position of students with physical disabilities;
controlling behavior through physical restraint, assisting non-ambulatory students
Environment: Exposure to biological hazards, bacteria, and communicable diseases; may require
district-wide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Other: Follow district safety protocols and emergency procedures; Other duties as assigned
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. This is not an employment agreement or contract. The Administration has the exclusive right to alter this job description at any time without notice.
Employee: ___________________________________________________________________
(Please Print)
Signature of Employee: ________________________________________________________
Date: ______________________________________________________________________
Approved by: Sara Roland Date: June 11, 2025
Reviewed by: Kyalla Bowens Date: June 11, 2025
Community Specialist 420 Carroll Street (Brooklyn)
New York, NY jobs
Who we are: The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace.
Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do. The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement.
What were looking for:
Who you are? You are highly extroverted, organized individual who enjoys working with people and anticipating their needs while surpassing their expectations with ease. A talented networker with a contagiously good attitude and attention to detail. The ideal candidate is an expert at time-management, organization and communicating clearly with fellow staff, members, prospective members and guests in a friendly, diplomatic manner. As part of our small staff, you are a devoted team-player committed to The Shops success and growth. Like the entrepreneurs who co-work with us, the Community Specialist must be highly flexible, adept at multi-tasking, and able to take initiative quickly to resolve issues seamlessly. The ideal Community Specialist will have a knack for operational excellence and maintaining the newest shared workspace in Gowanus, Brooklyn.
What youll be doing:
* Maintain space, equipment and amenities to the highest standard at all times to provide exceptional member and guest experience
* Manage relationships and invoices with 3rd party building vendors/technicians
* Identify prospect and member needs and responsively tailor offerings, follow-up throughout life-cycle of potential and actual members at all stages of their relationship to The Shop
* Curate and assist with member and non-member bookings and event schedules
* Provide exceptional hospitality and communication for members and guests alike
* Schedule and conduct tours to sell space and products to prospective members
* Identify and recommend opportunities to improve amenities, increase revenue, reduce expenses and/or improve member experience
* Organize and maintain an effective CRM system with a healthy pipeline of prospective targets
* Schedule and facilitate moves ins and move outs, member orientation activities, and new member onboarding
* Build and maintain strong partnerships with different community organizations on a regular basis
* Prepare and maintain membership agreements with attention to detail
* Assist the curation and management of member programming, member and non-member bookings, event schedules, and the set up and breakdown of events
Skills, Experience, and Qualifications Required:
* 2+ years of relevant experience in coworking, hospitality, sales, customer service or events
* Bachelors degree in Marketing, Management, Hospitality, or a related field preferred
* Ability to multitask and do several things with constant interruptions
* Strong verbal and written communication skills
* Comfortable with technology and social media, experience with HubSpot or coworking software a plus
* Collaborative and reliable team player
* Warm, professional, personable and approachable
* Penchant for organization, hospitality, and defined processes
* Passion for entrepreneurialism and community building
* Self-starter who can work independently
* Relentless approach to problem solving
* An eye for detail
Physical Demands:
* This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
* May occasionally involve stooping, kneeling, or crouching.
* May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
* Involves manual dexterity for using keyboard, mouse, and other office equipment.
* May involve moving or lifting items at or about 40 pounds.
Work Hour Requirements:
* Ability to work a flexible schedule based on company needs. The standard Community Specialist shifts are from 8:30 am to 4:30 pm and 9 am to 5:00 pm, MondayFriday, but require flexibility to cover periodic evening events which usually end no later than 8 pm. In addition, Community Specialist must have flexibility to work occasional weekend shifts for event coverage.
* Regular, dependable attendance and punctuality.
Compensation & Benefits:
* Competitive pay with potential annual bonuses.
* Health and wellness benefits with 4 different plan offerings.
* Company-paid Life Insurance and Short-Term Disability.
* Paid Parental Leave Program (up to 8 weeks of 100% pay).
* 401(k) matching program (up to 4%).
* 10 days of paid vacation, 7 sick days, and 10 company holidays annually.
* Fun extracurricular activities and perks.
* MyDomain discounts at local businesses.
* 2 Volunteer days and an annual community day where we get to give back, together!
* Professional development opportunities.
This is not all-inclusive. The Domain Companies reserves the right to amend this job description at any time. The Domain Companies is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Sales Support Specialist
Houston, TX jobs
Full-time Description
At iNet, we're redefining what's possible in remote connectivity. Whether it's enabling offshore drilling operations, securing pipelines, or delivering managed Starlink at scale, our mission is to connect the unconnected with speed, reliability, and intelligence. As a Sales Support Specialist, you'll be a key part of that mission-empowered to make a real impact every day
We are seeking a detail-driven Sales Support Specialist to assist our growing sales team in delivering reliable, responsive connectivity solutions across the energy, utilities, maritime, and industrial sectors. This role is critical in supporting end-to-end sales activities-from order entry and CRM upkeep to quote preparation and service coordination. You'll play a hands-on role in helping us manage both transactional and long-term contracts across technologies like Starlink LEO, Juniper SD-WAN, Hughes, LTE, and AXIS CCTV deployments.
Key Responsibilities
Sales Order Entry: Accurately enter and manage hardware and service orders (e.g., Starlink kits, managed SD-WAN, LTE, CCTV) in our platform. Verify pricing, lead times, and contract terms.
Contract & Service Support: Prepare agreements and support contract workflows for both transactional (month-to-month) and long-term service commitments.
Quote Generation: Assist account executives in creating professional, accurate quotes-often bundling multiple services (e.g., connectivity + installation + managed services).
Customer Communication: Serve as a liaison to ensure clients receive timely updates on service activations, shipping ETAs, billing questions, and support escalations.
Sales Enablement: Maintain and update pricing tools, product documentation, and sales templates to improve speed and consistency across the team.
CRM Management: Ensure accurate recordkeeping of leads, opportunities, contracts, and support requests in Salesforce, HubSpot, and Constant Contact.
Cross-functional Coordination: Collaborate with provisioning, field ops, finance, and technical teams to ensure timely delivery and seamless customer handoff.
Invoicing & Billing Coordination: Support the transition of closed deals into billing by coordinating required documentation and approvals.
Process Improvement: Identify opportunities to streamline order-to-activation processes, improve quote accuracy, and enhance customer experience.
Requirements
2+ years in a Sales Support, Sales Operations, or Customer Success role-preferably in Telecom, Managed Services, or Industrial/Remote Connectivity
Familiarity with order fulfillment of technology products or solutions
Proficient in CRM tools (ZoomInfo, HubSpot, Salesforce, or equivalent)
Highly organized with strong attention to detail and follow-through
Excellent written and verbal communication skills
Comfortable supporting a fast-paced team across multiple geographies and industries
Preferred Experience
Prior experience supporting sales in Oil & Gas, Utilities, Maritime, or Remote Industrial sectors
Exposure to LEO satellite services (Starlink, OneWeb), SD-WAN, or CCTV technology stacks
Experience working with monthly recurring revenue (MRR) and service-based billing models