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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Los Angeles, CA | $154,892 | $74.47 |
| 2 | Seattle, WA | $154,384 | $74.22 |
| 3 | Las Vegas, NV | $130,248 | $62.62 |
| 4 | Denver, CO | $127,986 | $61.53 |
| 5 | Portland, OR | $125,790 | $60.48 |
| 6 | Washington, DC | $125,764 | $60.46 |
| 7 | New York, NY | $120,166 | $57.77 |
| 8 | Phoenix, AZ | $119,979 | $57.68 |
| 9 | Minneapolis, MN | $116,850 | $56.18 |
| 10 | Houston, TX | $113,697 | $54.66 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | President & Chief Operating Officer | $257,949 | $124 | - |
| 2 | Vice President, Field Operations | $249,017 | $120 | - |
| 3 | Finance Services Director | $239,541 | $115 | - |
| 4 | Vice President/Managing Director | $237,800 | $114 | - |
| 5 | President Of Operations | $213,285 | $103 | - |
| 6 | Executive Vice President Of Operations | $207,890 | $100 | - |
| 7 | Vice President & General Manager | $195,205 | $94 | - |
| 8 | Vice President, Manufacturing Operations | $194,855 | $94 | - |
| 9 | Senior Vice President-Operations | $193,009 | $93 | - |
| 10 | President And General Manager | $190,002 | $91 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Omnicom Group | $120,427 | $58 | 1 |
| 2 | Focus Services | $116,872 | $56 | - |
| 3 | Concentrix | $115,899 | $56 | - |
| 4 | Call Center Services International | $107,415 | $52 | - |
| 5 | The Pisa Group | $107,403 | $52 | - |
| 6 | GCS | $107,373 | $52 | - |
| 7 | Working Solutions | $107,284 | $52 | - |
| 8 | American Customer Care | $107,246 | $52 | 1 |
| 9 | Connect America | $107,194 | $52 | 6 |
| 10 | Global Response | $107,168 | $52 | - |
| 11 | Access Worldwide Communications, Inc. | $107,133 | $52 | - |
| 12 | Skybridge Americas | $107,125 | $52 | - |
| 13 | Calling Solutions | $107,103 | $51 | - |
| 14 | Etech Global Services | $107,099 | $51 | - |
| 15 | The Results Companies | $107,068 | $51 | - |
| 16 | Arise Virtual Solutions | $107,063 | $51 | - |
| 17 | Synergy Solutions | $106,985 | $51 | - |
| 18 | Afni | $106,984 | $51 | 4 |
| 19 | Advanced Call Center Technologies | $106,976 | $51 | - |
| 20 | Amr - A Marketing Resource | $80,728 | $39 | - |