Customer Success Manager, Automotive
Inmar Intelligence job in Winston-Salem, NC
The Customer Success Manager (CSM) for the Automotive team will be responsible for building strong client relationships that drive retention, loyalty, and satisfaction. This role serves as a trusted advisor for dealership clients, ensuring they maximize the value of our marketing and analytics solutions. The CSM will raise client issues and feedback to product teams while coordinating with operations on campaign related changes/requests and support the ongoing evolution of our automotive solutions.
Primary Accountabilities:
Manage a portfolio of automotive dealership and group clients to ensure successful onboarding, engagement, satisfaction, and retention.
Deliver monthly reporting to clients, analyzing key metrics and identifying any emerging issues or trends.
Lead Quarterly Business Reviews (QBRs) with dealership and/or group leadership (including C-level executives and General Managers) to review performance, identify opportunities, and deepen engagement.
Proactively identify at-risk accounts and work internally and externally to drive resolution and increase satisfaction.
Collaborate closely with Product Operations to gather, document, and communicate client feedback, requests and complaints; ensure client concerns are addressed promptly.
Work with product and sales to create a survey to measure client satisfaction on an annual or semi-annual basis
Partner with product and engineering teams by pulling the right experts into client discussions to accelerate issue resolution or to support upsell opportunities.
Guide new clients through an efficient onboarding process, including platform training, campaign set-up, and operational alignment.
Maintain detailed and up-to-date client documentation, including meeting notes, action items, and reporting history.
Key Performance Indicators (KPIs):
Client Retention Rate
Onboarding Completion Time
Monthly Reporting Timeliness
Client Request/Complaint Resolution Time
QBR Completion Rate
Customer Satisfaction (CSAT) or Net Promoter Score (NPS)
Desired Individual Qualities:
Diligent, detail-obsessed, and deadline-driven
Highly proactive with a "client-first" mentality
Strong team collaborator who communicates clearly and effectively
Analytical thinker who can interpret data to extract insights
Curious and open-minded learner
Resourceful problem solver with a positive attitude
Additional Responsibilities:
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications:
Bachelor's Degree
3-5 years of work experience leading a Customer Success team in a marketing or advertising technology firm or dealership, with progressively increasing responsibilities; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
Knowledge of Automotive industry and digital media, in-store media, e-Commerce software, analytics and business operations strongly preferred
Experience working to promote value through customer experience
Exceptional ability to communicate and foster positive business relationships.
Process analysis and optimization experience required
Proficiency in Excel and functions such as V Look-ups, Pivot tables, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely
: Job requires this activity up to 25% of the time
Occasionally
: Job requires this activity between 25% - 50% of the time
Frequently
: Job requires this activity between 50% - 75% of the time
Constantly
: Job requires this activity more than 75% of the time
Individual Competencies
Integrity: Able to communicate well in straight-forward situations.
Teamwork: Advanced communication skills used to lead a team.
Adaptable: Arrives at a conclusion based on previous experiences and good judgment.
Curious: Assesses circumstances using experience and a variety of information gathered.
Analytical and Critical Thinking: Communicates using persuasion and authority.
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
Innovative: Arrives at decision using analytical thought.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
72,734.63 - 121,224.38 USD Annual
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:
Annual discretionary bonuses through our Core Company Performance Bonus Plan
Equity grants, sign-on bonuses, and other tailored incentive opportunities
Additional discretionary compensation, such as:
Growing Revenue Incentives
Corporate or VIP Bonuses
Deferred compensation opportunities
The actual annualized salary offered at the time of hire will be communicated in the candidate's offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyExecutive Assistant/Project Administrator
Inmar job in Winston-Salem, NC
The Executive Assistant/Project Administrator to CFO provides high-level administrative support to the Senior Leadership Team as assigned. As a highly organized coordinator of people and processes, the Executive Assistant/Project Administrator serves as a key support to the Senior Leadership Team of Inmar, enabling the achievement of organizational objectives and key results.
Additionally, this position is an integral part of the Finance team responsible for the planning, execution, and delivery of various projects. The Executive Assistant/Project Administrator to CFO will consult with Finance to identify and define requirements, create project plans and assist with the timely and accurate implementation of initiatives. Reporting directly to the CFO, the Executive Assistant/Project Administrator plays a primary role in facilitating the general management of the group, coordinating time, resources, and communication (internal and external) dedicated to strategic priorities, and managing projects involving key stakeholders across the organization.
Primary Accountabilities:
Administrative (50%)
● Provide high-level administrative support and assistance to the Executive Leadership and/or other assigned leadership staff
● Perform a wide range of administrative and general support duties of a highly responsible and confidential nature in support of the Senior Leadership Team
● Maintain and prioritize daily schedules and workload.
● Work independently, receiving a minimum of detailed supervision and guidance, and assist in the planning of team building, town halls, and leadership events
● Perform clerical and administrative tasks including drafting letters, processing invoices and reports, scheduling appointments, and coordinating meetings
● Proactive management of travel and priority juggling again calendar. Match calendar up with priorities, ensure priorities are constantly being updated and understood
● Work collaboratively with leaders to drive the agenda for regular meetings
● Demonstrate the ability to take concepts and turn them into working drafts for presentations and communications
● Receive incoming communication or memos on behalf of senior staff, review contents, determine importance, and summarize and/or distribute contents to appropriate staff
● Responsible for maintaining records and performing additional duties as assigned by executives
Project Administration (50%)
● Demonstrate project administrative skills to help facilitate planning and execution of department initiatives and deadlines
● Demonstrate basic knowledge of the cadence of planning processes
● Coordinate internal resources and third-party vendors for the flawless execution of projects
● Ensure resource availability and allocation
● Ensure that project milestones/goals are met and adhere to timeliness and approved budgets
● Mission plan processes to identify enhancement and efficiency opportunities
● Responsible for gathering and maintaining required documentation and signoffs according to internal policies
● Oversee and lead recurring team meetings to prioritize objectives, monitor efforts in progress, and assist the team with roadblocks where needed
● Track at-risk metrics and facilitate action planning to keep projects on track
Qualifications:
● Bachelor's degree in business or related field preferred
● 7+ years of experience working as an Executive Assistant or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the job responsibilities
● Demonstrated project administrative experience
● Excellent verbal and written communication skills
● Excellent organizational skills and attention to detail
● Excellent time management skills with a proven ability to meet deadlines
● Ability to function well in a high-paced and at times stressful environment
● Experience with Oracle ERP or comparable financial system as an end user, not as a transaction processor, a plus
● Ability to interact and develop relationships within the banking/financial institutions community
● Extremely proficient with Google Suite/Microsoft Office Suite or similar software with the ability to learn new or updated software
Individual Competencies:
● Communication: Ability to give and receive messages and information in written, oral, and visual formats clearly and succinctly for a complete understanding of meaning and intent. Must possess excellent written and verbal communication skills and ability to interact successfully and collaboratively with others
● Innovation: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
● Analytical and Critical Thinking: Ability to tackle a problem using a logical, systematic sequential approach.
● Problem-Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues, and challenges while
weighing the accuracy and relevance of the facts, data, and information.
● Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress, and results to hold self and
others accountable for measurable actions and results.
● Effective Execution: Gathers and analyzes information to generate and evaluate potential solutions to problems.
● Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives, leverage information and achieve results
● Collaboration: Works collaboratively with others to achieve group goals and objectives
● Authenticity: Builds legitimacy by being positive, and trustworthy, and promoting openness through honest and ethical relationships
● Continuous Learner: Demonstrated ability and desire to continue developing and growing as a professional through a combination of on the job and independent efforts to enhance professional capabilities
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
● Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms
● Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper
● Prolonged periods of sitting at a desk and working on a computer
● Occasionally required to stand, kneel or stoop, and lift and/or move up to 15 pounds
● Frequently required to view items at an extremely close range and must be able to adjust and readjust focus
As an Inmar Associate, you:
● Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients to meet their short-term and long-term needs, and requirements and exceed their expectations
● Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client
● Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results
● Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability
● Understand that results are important and focus on turning the mission into action to achieve results following the principles of flawless execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving
our clients the best possible outcome.
● Support a safe work environment by following safety rules and regulations and reporting all safety hazards
#LI-LR1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyData Quality Analyst
Inmar job in Winston-Salem, NC
The Data Quality Analyst plays a critical role in maintaining the integrity, accuracy, and reliability of data across Inmar's Healthcare integrations. As part of the Healthcare Technical Operations Team, this role is responsible for monitoring data flows, identifying anomalies, and developing dashboards that provide actionable insights into data health and compliance. The Data Quality Analyst collaborates closely with Product, Engineering, and Client Excellence teams to ensure data accuracy, improve process visibility, and proactively mitigate risks that could impact client operations.
This position supports DSCSA (Drug Supply Chain Security Act) and other compliance-driven integrations by validating data transactions, monitoring serialized file exchanges, and developing automated reporting tools that strengthen operational compliance and client trust.
This role also enhances Client Excellence's ability to deliver transparent, data-driven communication to clients, improving trust, retention, and proactive engagement.
This is a hybrid position located in Winston Salem, NCWhy This Role Matters
The Data Quality Analyst ensures the reliability and accuracy of data powering Healthcare client operations. By analyzing integration data, detecting anomalies, and developing dashboards, this role turns data into actionable insights that drive proactive support and compliance assurance. Through close collaboration with Technical Operations, Product, and Engineering, the Data Quality Analyst enables consistent, compliant, and data-informed client experiences.
Primary Accountabilities:
Data Monitoring and Analysis (45%)
● Monitor daily data exchanges and integrations across multiple Healthcare products to ensure accuracy and completeness.
● Analyze integration data to detect trends, identify anomalies, and provide actionable insights to reduce client risk.
● Validate data quality for DSCSA and compliance-related file exchanges, including EPCIS and serialized transactions.
● Collaborate with Technical Operations and Engineering teams to identify root causes and implement corrective actions.
Reporting and Visualization (35%)
● Develop and maintain dashboards and reports that visualize data health, integration performance, adoption metrics, and compliance status for both internal and client use.
● Deliver adoption, utilization, and system health reporting that informs proactive engagement from Client Excellence.
● Create alerts and monitoring scripts that flag data issues, helping teams respond before client impact occurs.
● Partner with leadership to define KPIs for integration accuracy, data latency, and system reliability.
Process Improvement and Collaboration (20%)
● Collaborate with Implementation Specialists, Engineers, and cross-functional partners to enhance data validation processes.
● Document recurring data issues and contribute to the development of improved data management standards.
● Participate in root cause analysis sessions and drive recommendations for automation and process optimization.
● Support the development of long-term data observability strategies within Healthcare Technical Operations.
Required Qualifications:
● Bachelor's degree in Data Analytics, Information Systems, Computer Science, or related field; or equivalent combination of education and experience.
● 2-4 years of experience in data analysis, data quality, or data operations roles.
● Strong analytical skills with experience using SQL, Excel, or data visualization tools such as Power BI or Tableau.
●
● Familiarity with data exchange methods (AS2, SFTP, APIs) and basic understanding of ETL concepts.
● Demonstrated ability to identify data issues, analyze trends, and communicate findings clearly to non-technical stakeholders.
● Strong attention to detail, with the ability to prioritize and manage multiple monitoring and reporting tasks.
● Experience working in a regulated or compliance-oriented environment (e.g., healthcare, life sciences, or DSCSA).
Preferred Qualifications:
● Experience developing or maintaining automated data quality checks or data observability tools.
● Proficiency with Python, R, or scripting languages for data analysis.
● Familiarity with cloud data platforms (AWS, Azure, or Snowflake).
● Exposure to data governance, master data management, or audit compliance reporting.
● Experience working cross-functionally with technical and client-facing teams.
Individual Competencies:
● Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth. Follows through on commitments and agreements; Respects confidentiality; Maintains confidentiality regardless of pressure from others.
● Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
● Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
● Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
● Collaboration: Works collaboratively with others to achieve group goals and objectives.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
While performing the duties of this job, the associate is:
● Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
● Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
● Occasionally 5 required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
● Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
● Frequently required to remain in a stationary position.
Occasionally:
Job requires this activity up to 33% of the time
Frequently:
Job requires this activity between 33% - 66% of the time
Regularly:
Job requires this activity more than 66% of the time
As an Inmar Associate, you:
● Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
● Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
● Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
● Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
● Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
● Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyTechnical Integration Specialist
Inmar job in Winston-Salem, NC
The Technical Integration Specialist executes the technical onboarding, configuration, and validation of client integrations within Inmar's Healthcare Division. As part of the Healthcare Technical Operations Team, this role ensures clients experience a seamless and consistent onboarding journey, enabling faster time-to-value and improved satisfaction across Healthcare's product portfolio.
The Integration Specialist executes standardized onboarding playbooks, coordinates with Product and Engineering teams, and provides Tier 1-2 technical support for file-based and API-driven integrations. This role also supports compliance-driven integrations, including those governed by the Drug Supply Chain Security Act (DSCSA), to ensure data integrity and regulatory alignment across client connections.
Hybrid - located at the corporate headquarters in Winston Salem, NC.Why This Role Matters
The Integration Specialist ensures Healthcare clients experience consistent, timely, and high-quality onboarding across Inmar's product suite. By standardizing technical implementation processes and supporting compliance initiatives like DSCSA, this role directly contributes to improved client satisfaction, data integrity, and operational scalability. The Specialist plays an integral part in Healthcare's commitment to delivering reliable, compliant, and client-centered solutions.
Primary Accountabilities:
Operational (50%)
Lead client onboarding activities for assigned Healthcare integrations, ensuring alignment with product and technical requirements.
Execute onboarding playbooks and checklists to standardize setup, testing, and go-live processes.
Coordinate integration timelines, communicate progress to stakeholders, and maintain accurate documentation throughout implementation.
Provide Tier 1-2 support for integration issues, escalating complex cases to Engineering or Product as needed.
Ensure onboarding deliverables meet defined quality, timeliness, and client satisfaction metrics.
Technical (35%)
Configure and validate partner-specific file workflows (e.g., AS2, SFTP) under established technical standards.
Assist in monitoring integration health, identifying data transfer failures, and validating file or API transactions.
Support DSCSA-related technical operations by validating EPCIS files, monitoring serialized data flows, and escalating discrepancies for resolution.
Maintain logs of onboarding activities, client configurations, and recurring technical issues to inform process improvements.
Strategic and Analytical (15%)
Collaborate with Product, Engineering, and Client Excellence to identify and document recurring integration challenges.
Recommend enhancements to onboarding playbooks, integration templates, and data validation workflows.
Contribute to reports and dashboards that track implementation progress and data quality.
Participate in process improvement initiatives to streamline client onboarding and improve scalability.
Required Qualifications:
Bachelor's degree in Information Systems, Computer Science, or related field; or equivalent combination of education and experience.
1-3 years of experience in client onboarding, technical support, or data integration roles.
Familiarity with file transfer protocols such as AS2 and SFTP, and understanding of basic API concepts.
Strong communication and organizational skills with the ability to manage multiple onboarding projects simultaneously.
Experience using ticketing or project tracking tools (e.g., Jira, ServiceNow, or similar).
Ability to follow standard operating procedures and escalate issues appropriately.
Comfortable working in a compliance-driven environment with tight deadlines and multiple stakeholders.
Preferred Qualifications:
Experience supporting DSCSA or other compliance-related data exchange environments.
Exposure to data validation or quality assurance processes.
Understanding of ETL or data integration workflows.
Familiarity with cloud-based tools and monitoring platforms (AWS, Azure, or equivalent).
Individual Competencies:
Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth. Follows through on commitments and agreements; Respects confidentiality; Maintains confidentiality regardless of pressure from others.
Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
Communication: Giving and receiving messages and information in written, oral, and visual formats concisely for a complete understanding of meaning and intent.
Collaboration: Works collaboratively with others to achieve group goals and objectives.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Frequently required to remain in a stationary position.
Occasionally:
Job requires this activity up to 33% of the time
Frequently:
Job requires this activity between 33% - 66% of the time
Regularly:
Job requires this activity more than 66% of the time
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
#LI-BA1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyManager, Healthcare Technical Operations
Inmar job in Winston-Salem, NC
The Manager, Healthcare Technical Operations Team, responsible for technical onboarding, integration, and data quality operations across Inmar's Healthcare Division. This role defines and executes the long-term vision, strategy, and structure of Technical Operations, ensuring scalable, compliant, and reliable support for Healthcare clients and partners.
Serving as a player-coach, the Manager manages a team of Implementation Specialists/Engineers and a Data Quality Analyst, providing guidance, oversight, and mentorship. This position oversees execution of technical onboarding for select partner and vendor relationships across multiple products, serving as the primary escalation point for technical issues and ensuring alignment with Product, Engineering, and Client Excellence. The Manager is accountable for operational excellence, compliance adherence (including DSCSA), and proactive client support.
Why This Role Matters
The Manager is foundational to the success of Inmar's Healthcare Technical Operations Team. By leading technical onboarding, integration strategy, and data quality oversight, this role ensures Healthcare clients experience reliable, compliant, and scalable operations. The Manager drives alignment between Product, Engineering, and Client Excellence, fostering operational excellence, compliance readiness, and client trust that supports long-term growth.
Primary Accountabilities:
Leadership and Operational Management (45%)
● Lead and manage the Healthcare Technical Operations Team, including Implementation Specialists/Engineers and the Data Quality Analyst.
● Define the overall strategy for Technical Operations and ensure scalable, compliant execution across onboarding and integration processes..
● Establish performance goals, metrics, and accountability structures for team effectiveness.
● Provide coaching, feedback, and professional development to foster high-performing, cross-functional collaboration.
● Serve as the escalation point for integration and onboarding issues, ensuring timely resolution and client satisfaction.
Technical Oversight and Integration Strategy (35%)
● Oversee execution of technical onboarding for select partners and vendors to ensure integration readiness, compliance, and client satisfaction.
● Collaborate with Product and Engineering to design scalable onboarding frameworks, standard playbooks, and automation strategies.
● Ensure technical documentation, workflows, and data exchanges (AS2, SFTP, APIs) meet security and compliance standards.
● Partner with the Data Quality Analyst to monitor integration performance, identify anomalies, and mitigate risks.
● Lead continuous improvement initiatives focused on scalability, reliability, and client experience.
Cross-Functional Alignment and Strategic Execution (20%)
● Collaborate with Client Excellence, Product, and Engineering leaders to ensure unified execution across teams.
● Translate business and compliance requirements (including DSCSA) into actionable technical strategies.
● Communicate progress, risks, and recommendations to executive stakeholders.
● Develop dashboards and reports to measure onboarding efficiency, integration health, and client impact.
● Partner with Client Excellence leadership to ensure insights from Technical Operations inform proactive client engagement and retention strategies.
● Represent Technical Operations in strategic planning sessions and division-wide initiatives.
Required Qualifications:
● Bachelor's degree in Information Systems, Computer Science, Engineering, or related field; or equivalent combination of education and experience.
● 6+ years of experience in technical operations, systems integration, or implementation management roles.
● 2+ years of experience leading technical or cross-functional teams.
● Strong understanding of data integration protocols (AS2, SFTP, RESTful APIs) and compliance-driven workflows.
● Proven ability to manage client-facing technical projects and resolve complex issues in collaboration with Product and Engineering.
● Excellent leadership, organizational, and communication skills with the ability to influence across multiple levels.
● Experience managing projects in regulated or compliance-oriented environments (e.g., DSCSA, healthcare, or life sciences).
Preferred Qualifications:
● Master's degree in Information Systems, Business Administration, or related discipline.
● Experience leading a technical operations or integration function within a SaaS or healthcare technology organization.
● Familiarity with data observability, monitoring, and automation tools.
● Working knowledge of cloud environments (AWS, Azure) and modern data pipelines.
● Experience managing dashboards and KPIs using tools such as Looker, Power BI or Tableau.
Individual Competencies:
● Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth. Follows through on commitments and agreements; Respects confidentiality; Maintains confidentiality regardless of pressure from others.
● Communication: Giving and receiving messages and information in written, oral, and visual formats concisely for a complete understanding of meaning and intent.
● Collaboration: Works collaboratively with others to achieve group goals and objectives.
● Coaching: Guides, develops, empowers, and motivates associates to meet the organization's goals while preparing the team to win.
● Building Collaborative Teams: Builds productive and cooperative relationships to facilitate team effectiveness through the understanding and utilization of individual strengths, behaviors, and personalities to achieve team goals and organizational success.
● Vision and Strategy: Takes a long-term view and builds a shared vision with others while positioning the organization for future success by identifying new opportunities, formulating objectives and priorities, and implementing plans consistent with the long-term interest of the organization in a global environment.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
While performing the duties of this job, the associate is:
● Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
● Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
● Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
● Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
● Frequently required to remain in a stationary position.
Occasionally:
Job requires this activity up to 33% of the time
Frequently:
Job requires this activity between 33% - 66% of the time
Regularly:
Job requires this activity more than 66% of the time
As an Inmar Associate, you:
● Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
● Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
● Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
● Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
● Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
● Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
#LI-BA1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySpecialist, RX Call Center
Inmar job in Winston-Salem, NC
With direct supervision from a supervisor, the Rx Call Center Specialist provides support and assistance to retail, manufacturing and wholesale clients, as well as Third Party logistics or other organizations regarding their pharmaceutical returns. The incumbent must be detailed-oriented, organized, empathetic, remain calm under pressure and be a creative problem solver.
This hybrid position requires the associate to work from the downtown Winton-Salem office 4 days a week.
Primary Accountabilities:
Responsible for professionally answering a large volume of incoming client calls and responding with accurate information
Create Salesforce cases for all calls and document thoroughly updates and resolutions
Identify client needs, clarify information, research every issue and provide solutions or alternatives
De-escalate any calls from dissatisfied clients
Assist in guiding clients through our web applications and assist in troubleshooting when needed
Create access for our web applications
Identify and escalate priority issues to management
Route callers to the appropriate resource
Additional Responsibilities:
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications:
Associates Associates Degree required
1-3 years of related work experience working directly with clients in a call center or customer service environment
Proficient with Google Suite and Microsoft Office
Proficient with Salesforce
Knowledge of call center telephony and technology
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely
: Job requires this activity up to 25% of the time
Occasionally
: Job requires this activity between 25% - 50% of the time
Frequently
: Job requires this activity between 50% - 75% of the time
Constantly
: Job requires this activity more than 75% of the time
Individual Competencies
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
Effective Execution: Demonstrates support for innovation and organizational changes needed to improve effectiveness and efficiency.
Establish Focus: Communicates at a high level and is able to negotiate on a broad spectrum of matters.
Analytical and Critical Thinking: Communicates using persuasion and authority.
Collaboration: Creates internal alliances outside the immediate team or department.
Communication: Contributes to strategy for their team.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySupervisor, PFM
Inmar job in Winston-Salem, NC
Under the minimal direction of Manager, PFM Operations, the Supervisor, PFM Operations manages the daily workflow of a multi-faceted team to ensure accurate and timely service to support client deliverables in accordance with Service Level Agreements (SLAs). The Supervisor, PFM Operations develops and maintains high quality/cost efficient processes, trains/leads associates, audits work performance to ensure associates adhere to key performance metrics, and works effectively across the Inmar organization to identify and resolve operational challenges that could potentially impact client deliverables.
Primary Accountabilities:
Analytical (50%)
Manage day to day operations and ensure delivery of accurate and timely service to clients
Lead and develop associates
Operational (30%)
Identify operational efficiencies and develop new standards
Work collaboratively with Client Account teams to ensure client satisfaction
Work collaboratively across Inmar organizations to troubleshoot and problem solve issues before they negatively influence client deliverables
Administrative (15%)
Ensure Health Insurance Portability and Accountability (HIPAA) policies and procedures are followed
Monitor and report metrics to team members and management
Interview potential new team members and make strong recommendations for hiring
Analytics (5%)
Establish metrics to measure team goals and success
Required Qualification:
Four year college (Bachelor's Degree)
3-5 years of related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
Proficient in Microsoft Windows, Microsoft Office, Google Office Suite
Individual Competencies:
Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.
Coaching: Guides, develops, empowers, and motivates associates to meet the organization's goals while preparing the team to win.
Conflict Management: Encourages healthy and productive conflict to produce the best possible solution while managing and resolving unhealthy conflicts and disagreements in a constructive manner.
Building Collaborative Teams: Builds productive and cooperative relationships to facilitate team effectiveness through the understanding and utilization of individual strengths, behaviors, and personalities to achieve team goals and organizational success.
Influential Communication: Fosters open communication, speaks truthfully and with one voice through clear and consistent messages, listens to others and values all opinions while acting in a respectful manner to influence an outcome, impact, or effect, and responds appropriately to concerns of others.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Rarely required to stand, kneel or stoop, and lift and/or move up to ## pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
#LI-LR1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySr. Accountant
Inmar job in Winston-Salem, NC
Under minimal supervision of a manager, the Sr. Accountant performs the necessary accounting work involved with Inmar's legal entities, as assigned. This includes understanding the general accounting process and deadlines and developing specific routines to develop the accounting information needed for legal entities. It also includes posting monthly journal entries and reconciling the balance sheet accounts for assigned legal entities. This role requires completing challenging tasks, the ability to work well both independently and with other members of the accounting team and company and a strong knowledge of US GAAP.
Primary Accountabilities:
Leadership
Demonstrate a strong understanding of accounting processes and train other team members
Communicate during month end close and throughout the month with finance teams to provide information, answer questions, explain month end results, and ensure the month end results are accurate
Ability to support the business by participating in development of new accounting processes for new products or other processes
Drive continuous improvement of business processes and systems to ensure best practices are used for the greatest efficiency of team operations
Ability to manage multiple tasks, appropriately prioritize and manage time to complete work in accordance with deadlines
Analytical/Operational
Prepare, review and ensure all business transactions are properly booked according to US GAAP and company standards.
Perform month-end close process including the preparation and review of month end journal entries and supporting detail schedules
Independently investigate and resolve reconciling items on assigned balance sheet accounts by working with other departments in a timely manner
Timely and accurately complete and review monthly journal entries and balance sheet reconciliations
Review and analyze the monthly profit and loss statement and provide meaningful explanations to managers and directors
Able to research, interpret and communicate the appropriate accounting policies for complex accounting transactions
Develop, maintain, and review SOPs and accounting policies for assigned tasks
Complete ad hoc projects as assigned which can include digging into processes and providing recommendations for improvement to managers and directors
Communicate with and provide information to internal and external auditors as necessary
Additional Responsibilities:
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications:
Bachelors in accounting required
4-6 years of experience an accounting department; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position required
Experience with financial/accounting systems, Oracle ERP system and Hyperion Essbase experience, or similar comparable ERP systems required
Expert level proficiency using Microsoft Excel
Certified Public Accountant (CPA) preferred
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely
: Job requires this activity up to 25% of the time
Occasionally
: Job requires this activity between 25% - 50% of the time
Frequently
: Job requires this activity between 50% - 75% of the time
Constantly
: Job requires this activity more than 75% of the time
Individual Competencies
Integrity: Able to communicate well in straight-forward situations.
Adaptable: Arrives at a conclusion based on previous experiences and good judgment.
Establish Focus: Communicates at a high level and is able to negotiate on a broad spectrum of matters.
Analytical and Critical Thinking: Communicates using persuasion and authority.
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
Communication: Contributes to strategy for their team.
Collaboration: Creates internal alliances outside the immediate team or department.
Effective Execution: Demonstrates support for innovation and organizational changes needed to improve effectiveness and efficiency.
Teamwork: Advanced communication skills used to lead a team.
Taking Initiative: Department.
Accountability: Entire organization.
Urgency: Expertise in their discipline and understands these concepts in other disciplines.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyStaff Software Engineer
Inmar job in Winston-Salem, NC
The Staff Software Engineer provides technical leadership that spans multiple teams and business units within a division, ensuring architectural consistency, guiding cross-team initiatives, and mentoring engineers to raise the technical bar across the organization. This role builds on the team-focused responsibilities of a Lead Engineer and bridges toward the division-wide or deep-specialization responsibilities of a Principal Engineer.Key ResponsibilitiesTechnical Leadership Across Business Units
Provide architectural direction and oversight for multiple products or teams within a business unit, ensuring systems are designed for scalability, security, and long-term maintainability.
Identify and address technical challenges that span across teams and require coordination beyond a single product.
Partner with business unit leadership to align initiatives with division-level strategies and standards.
Apply strong diagramming and modeling skills to communicate complex system designs, data flows, and architecture decisions clearly across teams and stakeholders.
Collaboration & Influence
Collaborate with Lead Engineers to ensure delivery execution is technically sound and aligned with broader business-unit objectives.
Work closely with product and business leadership to ensure technical solutions meet current and future business needs.
Influence technical decisions and build consensus across teams and stakeholders at the business-unit level.
Mentorship & Growth
Mentor engineers and technical leads, fostering professional growth and developing the next generation of technical leaders.
Promote best practices in design, coding, testing, and operations across multiple teams.
Serve as a role model for technical excellence, collaboration, and continuous improvement.
Execution & Delivery
Lead the design and implementation of complex, business-unit-wide initiatives, often requiring integration across multiple systems or domains.
Contribute code directly to projects while working alongside Lead Engineers, ensuring hands-on involvement in delivery and setting a high standard of technical excellence.
Anticipate long-term technical risks, manage technical debt, and proactively propose improvements.
Support incident response, helping teams identify root causes and implement systemic fixes that benefit the business unit as a whole.
Qualifications
Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
10+ years of experience in software engineering, with a minimum of 4+ years in a technical leadership role.
Significant experience architecting, building, and scaling software systems in complex environments.
Demonstrated ability to lead technical efforts across multiple teams or products.
Strong ability to evaluate trade-offs and guide teams toward solutions that balance business needs with technical integrity.
Excellent communication skills and the ability to influence across organizational boundaries.
Track record of mentoring and developing engineers at multiple levels.
Deep understanding of software engineering principles, architecture, and operational excellence, independent of any specific technology stack.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely
: Job requires this activity up to 25% of the time
Occasionally
: Job requires this activity between 25% - 50% of the time
Frequently
: Job requires this activity between 50% - 75% of the time
Constantly
: Job requires this activity more than 75% of the time
Individual Competencies
Authenticity: Departmental oversight including goal setting, budget management, and results.
Innovative: Arrives at decision using analytical thought.
Urgency: Expertise in their discipline and understands these concepts in other disciplines.
Accountability: Entire organization.
Communication: Contributes to strategy for their team.
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
Teamwork: Advanced communication skills used to lead a team.
Collaboration: Creates internal alliances outside the immediate team or department.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
136,542.38 - 227,570.63 USD Annual
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:
Annual discretionary bonuses through our Core Company Performance Bonus Plan
Equity grants, sign-on bonuses, and other tailored incentive opportunities
Additional discretionary compensation, such as:
Growing Revenue Incentives
Corporate or VIP Bonuses
Deferred compensation opportunities
The actual annualized salary offered at the time of hire will be communicated in the candidate's offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyCustomer Success Intern, Summer 2026
Inmar job in Winston-Salem, NC
Discover Your Future with Inmar Intelligence: Where Potential Meets Purpose
Are you ready to do meaningful work that actually makes a difference - not just another summer gig? At Inmar Intelligence, we don't just build technology, we power the modern marketplace. For over 45 years, we've been the trusted partner of some of the world's biggest brands, retailers, and healthcare organizations. From saving consumers billions to making healthcare safer and more efficient, our data-driven solutions shape the way businesses operate.
But what truly sets us apart is our culture. At Inmar, you'll experience a
High Challenge, High Support
environment that pushes you to grow - without going it alone. We believe in:
Raising the bar in everything we do
Seeking truth together, through collaboration and learning
And putting our Customer First
Here, you won't just be an intern. You'll be part of a team that encourages curiosity, celebrates bold ideas, and gives you the tools to shape your career - starting now.
About this Opportunity
Inmar's Summer Internship Program offers a dynamic and enriching experience designed to give students real-world exposure to a professional environment while contributing meaningfully to company initiatives. Interns will split their time between a high-impact cross-functional team project and department-specific responsibilities assigned by their direct manager.
The Customer Success Intern will support the Digital & Media Customer Success team in helping our clients achieve their goals through Inmar's digital and media solutions. This role offers hands-on experience in customer relationship management, analytics, and cross-functional collaboration.
As a Customer Success Intern, you'll assist in day-to-day account activities, help monitor campaign performance, and contribute to projects that drive customer satisfaction and business growth. You'll gain exposure to marketing, analytics, and digital media and incentives while working alongside experienced professionals in a supportive, high-energy environment.
During this internship, you will:
Learn how Customer Success teams build strong relationships that promote client retention and satisfaction.
Gain practical experience with digital incentives and media, data analytics, and e-commerce operations.
Work closely with mentors and team members across analytics, sales, product, marketing and operations.
Develop communication, presentation, and analytical skills through real-world projects.
Experience how emerging technologies, including artificial intelligence (AI), are transforming the customer success landscape and empowering teams to deliver smarter, more personalized client solutions.
What You'll Do
Support the Customer Success team in managing client relationships by helping prepare meeting materials, performance reports, and follow-up documentation.
Assist in coordinating campaign timelines and deliverables with cross-functional teams such as analytics, operations, and product.
Help analyze campaign and customer data to identify trends, opportunities, and areas for improvement.
Participate in internal team meetings and client calls to gain insight into customer success best practices.
Contribute to process improvement or research projects that enhance the customer experience or internal efficiency.
Explore ways to leverage artificial intelligence (AI) and automation to improve client engagement, streamline reporting, and generate innovative insights - no prior AI expertise required, just enthusiasm for learning and experimentation.
Assist in documenting best practices and standard procedures for customer engagement and program execution.
Partner with team members to track key metrics and provide updates on customer initiatives and outcomes.
Your Qualifications
Rising junior or senior currently pursuing a Bachelor's degree in Marketing, Business, Communications, or a related field.
Strong written and verbal communication skills.
Interest in digital media, marketing technology, or client relationship management.
Excitement about the role of artificial intelligence (AI) in shaping the future of marketing, analytics, and customer experience.
Willingness to explore new AI tools and approaches that enhance creativity, productivity, and client impact.
Highly organized, detail-oriented, and eager to learn.
Ability to collaborate within a fast-paced, team-oriented environment.
Why Intern at Inmar Intelligence
At Inmar, our Summer Intern Program offers more than a foot in the door-it's a chance to dive into real-world projects in fast-moving industries like healthcare, retail, and digital commerce. You'll work alongside experienced professionals, gain hands-on experience in AI, automation, and data strategy, and see how innovation shapes the future of business.
We provide a collaborative, inclusive environment where your ideas matter. Through mentorship, cross-functional networking, and resume-worthy projects, you'll grow both personally and professionally. Interns also benefit from ongoing learning support and access to career pathways.
At Inmar, we value diverse perspectives, champion community impact, and believe in turning potential into purpose. Join us and make this summer count.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySr. Director, Health System Account Management
Inmar job in Winston-Salem, NC
The Senior Director, Health System Account Management Team Leader is responsible for designing and leading the Account Management functions supporting Inmar's hospital-focused services and products. This role emphasizes service excellence, operational consistency, and client satisfaction while ensuring that hospital clients realize value from Inmar solutions. The leader will oversee account management teams, serve as an executive sponsor for select strategic hospital clients, and collaborate with cross-functional partners to align service delivery with enterprise goals. With deep knowledge of hospital operations and healthcare workflows, the Senior Director will ensure client retention and service quality while shaping the team's ability to support both current and emerging products.
Primary Accountabilities:
Operational (40%)
Direct and manage the hospital services account management team to ensure service delivery, client satisfaction, and retention.
Oversee escalation management, issue resolution, and adherence to SLAs.
Standardize processes, reporting, and performance measurement across hospital client support.
Ensure operational readiness and service excellence for both existing and new product offerings.
Leverage influence to expand partnerships and drive speed-to-value
Leadership (30%)
Hire, develop, and mentor account managers and support staff to build a high-performing, client-focused team.
Foster a culture of accountability, transparency, and collaboration across hospital services.
Model behaviors aligned with Inmar values, reinforcing client-centricity and service excellence.
Empower team members to proactively engage with clients and strengthen relationships.
Strategic (20%)
Serve as executive sponsor for select strategic hospital clients, partnering on account plans and solution alignment.
Provide input into enterprise strategy by sharing hospital client insights and operational needs.
Support adoption of emerging products and services by advising clients on integration and value realization.
Influence cross-functional teams (Product, Operations, Finance) to align solutions with hospital client requirements.
Analytical (10%)
Track and analyze client health metrics (satisfaction, retention, adoption) to inform decision-making.
Use data to identify service improvement opportunities and mitigate risks.
Develop reporting frameworks that provide visibility into team performance and client outcomes.
Required Qualifications:
10+ years of progressive leadership experience in healthcare account management, client services, or operations, with a strong focus on health systems
Proven expertise in hospital operations, workflows, and purchasing or supply chain dynamics.
Demonstrated ability to lead large service teams, ensuring operational consistency and service excellence.
Strong experience driving client satisfaction, retention, and service delivery outcomes.
Skilled at executive client engagement and managing escalations with professionalism.
Data-driven decision-maker with experience applying client health metrics and performance analytics.
Bachelor's degree required; advanced degree in healthcare administration, business, or related field preferred.
Individual Competencies:
Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth. Follows through on commitments and agreements; Respects confidentiality; Maintains confidentiality regardless of pressure from others.
Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
Communication: Giving and receiving messages and information in written, oral, and visual formats concisely for a complete understanding of meaning and intent.
Collaboration: Works collaboratively with others to achieve group goals and objectives.
Innovation: Identifies opportunities to enhance service delivery and support adoption of new solutions
Keeps hospital client satisfaction, retention, and outcomes at the center of decisions.Client Success:
Excellence: Ensures operational consistency and continuous improvement in service delivery.
Coaching: Guides, develops, empowers, and motivates associates to meet the organization's goals while preparing the team to win.
Building Collaborative Teams: Builds productive and cooperative relationships to facilitate team effectiveness through the understanding and utilization of individual strengths, behaviors, and personalities to achieve team goals and organizational success.
Vision and Strategy: Takes a long-term view and builds a shared vision with others while positioning the organization for future success by identifying new opportunities, formulating objectives and priorities, and implementing plans consistent with the long-term interest of the organization in a global environment.
Change Management: Acts as a catalyst to change by using effective strategies to facilitate organizational change initiatives and overcome resistance to change.
Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.
Influential Communication: Fosters open communication, speaks truthfully and with one voice through clear and consistent messages, listens to others and values all opinions while acting in a respectful manner to influence an outcome, impact, or effect, and responds appropriately to concerns of others.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Occasionally required to remain in a stationary position.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
#LI-LR1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
146,478.38 - 244,130.63 USD Annual
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:
Annual discretionary bonuses through our Core Company Performance Bonus Plan
Equity grants, sign-on bonuses, and other tailored incentive opportunities
Additional discretionary compensation, such as:
Growing Revenue Incentives
Corporate or VIP Bonuses
Deferred compensation opportunities
The actual annualized salary offered at the time of hire will be communicated in the candidate's offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyAR Administrator
Inmar job in Winston-Salem, NC
Under the general supervision of the Operations Supervisor, the AR Administrator, PFM AR provides reconciliation support to assigned clients. Duties may include researching and resolving unapplied cash, data entry, resolving payment batch exceptions, and entering deposits into the system.
Primary Accountabilities:
Operational (95%)
● Review unapplied checks daily and escalate issues that cannot be resolved within specified deadlines
● Internally and externally document efforts to resolve unapplied cash
● Research and request missing remittance via online portals, working with Payer Relations Team, or calling the carrier to request paper form
● Resolve payment batch exceptions. Identify and resolve store mismatches for unapplied cash records
● Key remittance to perform application of payment records
● Manually associate open checks to available payment batches with accuracy
● Enter deposits into the system for assigned clients
Administrative (5%)
● Follow HIPAA policies and procedures per company guidelines
Required Qualification:
● High School Diploma/GED
● 0-2 years of related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
● Proficient in Microsoft Windows
● Competent in Google Office Suite, Microsoft Office Suite, 10 Key Manual Entry
Individual Competencies:
● Adaptable: Responds to change with a willingness to learn new ways to accomplish work.
● Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.
● Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
● Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
● Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
● Problem Solving: Gathers and analyzes information to generate and evaluate solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
● Collaboration: Works collaboratively with others to achieve group goals and objectives.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
● Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
● Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
● Rarely required to stand, kneel or stoop, and lift and/or move up to 20 pounds.
● Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
● Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
● Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
● Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
● Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
● Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
● Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
#LI-LR1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySr. Director, Information Technology
Inmar job in Winston-Salem, NC
The Sr. Director, Information Technology manages multiple teams focused on designated areas of Inmar's technology infrastructure, including customer-facing hosted and cloud environments. This role provides leadership in the design and implementation of complex infrastructure in support of customer needs. The Sr. Director provides thought leadership and strategic guidance to the teams to ensure they provide efficient and effective technical support and service to meet business needs.
Primary Accountabilities:
Lead development and implementation processes for the designated IT systems and teams.
Contribute to development, implementation and testing of business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
Establish efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
Oversee security of systems, networks, and enterprise information.
Facilitate IT security audits or investigations.
Develop and maintain relationships with external IT vendors and service providers.
Coordinate multisite IT systems via enterprise resource planning (ERP).
Provide guidance, technical service, and support to manager and team members.
Assist in resolving the more advanced/complex infrastructure issues.
Oversee work performed by the team.
Responsible for all personnel functions related to direct reports.
Additional Responsibilities:
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications:
Bachelors in Computer Programming, Computer Science, or Information Systems required
Masters preferred 10+ years 15+ years of related work experience, or any equivalent combination of experience and training/certification in software, hardware & technology applications required
High-level of technical proficiency in a wide variety of technologies, including hands-on management of all technologies involved in the designated area
Proficient in Visio or equivalent diagramming tool
Proficient with G-Suite and Microsoft Office Suite
Ability to plan, document and manage a project to completion
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely:
Job requires this activity up to 25% of the time
Occasionally:
Job requires this activity between 25% - 50% of the time
Frequently:
Job requires this activity between 50% - 75% of the time
Constantly:
Job requires this activity more than 75% of the time
Individual Competencies
Building Collaborative Teams: Develops, maintains, and reinforces alliances internally and externally to create a mutual benefit.
Conflict Management: Develops solutions to complicated issues using abstract thinking in new or complex situations.
Accountability: Entire organization
Vision and Strategy: Division
Urgency: Expertise in their discipline and understands these concepts in other disciplines.
Influence: Function
Business Acumen: Gains support for ideas within the team.
Influential Communication: Handles organizational concerns via advanced problem-solving techniques requiring logic, sequential reasoning, and a methodical approach.
Quality Management: Helps others manage departmental changes.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySoftware Engineer
Inmar job in Winston-Salem, NC
We are seeking a skilled and motivated Software Engineer to design, develop, and maintain innovative software solutions across the entire stack. This role requires expertise in modern frontend frameworks such as Angular, Vue, or Blazor, backend development with C# and Python, and database management using SQL Server and Postgres. Cloud experience with Azure or Google Cloud Platform (GCP) is essential for building scalable, secure, and efficient applications. The ideal candidate is a versatile problem-solver who thrives in a collaborative environment and is passionate about delivering impactful solutions.
Position Summary:
Under general supervision of a manager, the Software Engineer II is a full-stack engineer who performs work assignments at the task and feature level, with full responsibility for completing individual tasks in a timely fashion to provide complete and correct results.
Key Responsibilities:
Full-Stack Development (30%):
Design and develop user-friendly frontend applications using Bootstrap, Angular, Vue, or Blazor and JavaScript frameworks.
Build robust backend services and APIs using C# and Python, ensuring high performance and scalability.
Collaborate with UX/UI designers to deliver responsive and accessible applications.
Database Management (20%):
Design, develop, and optimize database schemas and queries in SQL Server and Postgres.
Implement data storage, retrieval, and migration solutions, ensuring data integrity and security.
Collaborate with data engineering teams to support advanced analytics and reporting requirements.
Cloud and DevOps (20%):
Build and deploy cloud-native applications using Azure or GCP, leveraging services for compute, storage, and networking.
Implement CI/CD pipelines to automate builds, testing, and deployments in cloud environments.
Optimize applications for scalability, reliability, and cost-efficiency on cloud platforms.
Collaboration & Problem-Solving (15%):
Work closely with cross-functional teams, including product management, QA, and DevOps, to deliver high-quality software.
Participate in code reviews, providing constructive feedback to ensure coding standards and best practices.
Troubleshoot and resolve complex technical issues, identifying root causes and implementing effective solutions.
Continuous Improvement (15%):
Stay updated with the latest technologies, frameworks, and best practices in full-stack development and cloud computing.
Proactively identify opportunities for process improvements and contribute to the evolution of the tech stack.
Mentor junior engineers and foster a culture of learning and collaboration within the team.
Qualifications:
Education: Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
Experience:
5+ years of professional experience in full-stack development.
Proven experience with Angular, Vue, or Blazor for frontend development.
Strong programming skills in JavaScript, C#, and Python.
Proficiency in database design and optimization with SQL Server and Postgres.
Hands-on experience with Azure or GCP for building and deploying cloud applications.
Technical Skills:
Strong knowledge of RESTful API development and integration.
Familiarity with CI/CD tools and pipelines (e.g., Azure DevOps, Jenkins, GitHub Actions).
Understanding of microservices architecture and containerization tools such as Docker or Kubernetes.
Preferred Skills:
Experience with authentication and authorization frameworks (e.g., OAuth, JWT).
Familiarity with monitoring and observability tools such as Prometheus, Grafana, or Azure Monitor.
Knowledge of agile development methodologies and DevOps practices.
Experience in regulated industries like healthcare or finance is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely
: Job requires this activity up to 25% of the time
Occasionally
: Job requires this activity between 25% - 50% of the time
Frequently
: Job requires this activity between 50% - 75% of the time
Constantly
: Job requires this activity more than 75% of the time
Individual Competencies
Authenticity: Departmental oversight including goal setting, budget management, and results.
Innovative: Arrives at decision using analytical thought.
Urgency: Expertise in their discipline and understands these concepts in other disciplines.
Accountability: Entire organization.
Communication: Contributes to strategy for their team.
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
Teamwork: Advanced communication skills used to lead a team.
Collaboration: Creates internal alliances outside the immediate team or department.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
91,364.63 - 152,274.38 USD Annual
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:
Annual discretionary bonuses through our Core Company Performance Bonus Plan
Equity grants, sign-on bonuses, and other tailored incentive opportunities
Additional discretionary compensation, such as:
Growing Revenue Incentives
Corporate or VIP Bonuses
Deferred compensation opportunities
The actual annualized salary offered at the time of hire will be communicated in the candidate's offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyVP, Strategic Accounts and Strategy - Healthcare
Inmar job in Winston-Salem, NC
The Vice President, Strategic Accounts & Strategy is a key leadership role within Inmar's Healthcare Division, responsible for shaping and executing account strategies for the organization's most strategic, top-tier healthcare clients and emerging products and services. This leader will serve as executive sponsor for high-profile client relationships, ensuring client growth, retention, satisfaction, and measurable value realization while developing frameworks and strategic direction for account management across the Healthcare Client Excellence organization. With deep knowledge of the healthcare ecosystem (hospital, retailer, wholesaler, and familiarity with life sciences), this role will integrate client insights with enterprise strategy to drive long-term value for both clients and Inmar.
Primary Accountabilities:
Strategic (40%)
Serve as executive sponsor for Inmar's strategic healthcare clients, representing the company in executive forums, business reviews, and escalations.
Partner with account leaders to create and execute multi-year strategic account plans aligned with client objectives and Inmar's enterprise goals.
Lead the development of account management frameworks, playbooks, and governance models to strengthen account strategy discipline across Client Excellence.
Partner with Product, Operations, Marketing, and Finance to ensure alignment of client strategies with new offerings, innovation initiatives, and enterprise growth plans
Identify and advise on emerging healthcare/life sciences opportunities to shape new offerings and extend client value.
Leadership (30%)
Lead, mentor, and develop account leaders and teams responsible for top-tier healthcare clients.
Model leadership behaviors that reinforce client-centricity, collaboration, and innovation.
Establish a culture of transparency, accountability, and excellence across Client Excellence teams.
Support adoption of emerging products and services by advising clients on value opportunities and shaping offerings for strategic relevance.
Influence (20%)
Provide strategic input on deal structures, renewals, and complex contracting in partnership with Legal, Finance, and Commercial teams.
Represent the voice of the client in enterprise-level initiatives, ensuring client needs inform product, service, and operational strategies.
Build trust-based executive relationships that position Inmar as a long-term partner and advisor.
Analytical (10%)
Oversee the development and use of client health metrics (retention, adoption, ROI, satisfaction).
Interpret client feedback and market data to inform account strategies and organizational priorities.
Ensure decision-making is data-driven, balancing financial outcomes with client value and experience.
Required Qualifications:
12+ years of progressive leadership experience in strategic accounts, customer success, or enterprise client management, preferably within healthcare.
Proven executive client engagement experience with Retail, Wholesale, Life Science hospitals, retailers, wholesalers, and/or consumer healthcare organizations.
Strong knowledge of healthcare ecosystem dynamics; life sciences background a plus.
Demonstrated success in account strategy planning, client retention, and growth initiatives at scale.
Experience shaping contracting strategies and providing input on complex deal structures.
Strong leadership, communication, and executive presence with ability to influence senior stakeholders.
Bachelor's degree required; advanced degree (MBA, MHA, or related) strongly preferred.
Individual Competencies:
Integrity: Gains the trust of others by taking responsibility for your own actions and telling the truth. Follows through on commitments and agreements; Respects confidentiality; Maintains confidentiality regardless of pressure from others.
Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
Communication: Giving and receiving messages and information in written, oral, and visual formats concisely for a complete understanding of meaning and intent.
Collaboration: Works collaboratively with others to achieve group goals and objectives.
Effective Execution: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
Building Collaborative Teams: Builds productive and cooperative relationships to facilitate team effectiveness through the understanding and utilization of individual strengths, behaviors, and personalities to achieve team goals and organizational success.
Inclusivity: Actively seeks to include and engage everyone regardless of backgrounds, cultures, or demographics to leverage the wealth of knowledge, insights and perspectives of a diverse workplace to spark creativity and propel innovation in an open and trusting environment.
Vision and Strategy: Takes a long-term view and builds a shared vision with others while positioning the organization for future success by identifying new opportunities, formulating objectives and priorities, and implementing plans consistent with the long-term interest of the organization in a global environment.
Change Management: Acts as a catalyst to change by using effective strategies to facilitate organizational change initiatives and overcome resistance to change.
Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.
Influence: Persuades or convinces others to support an idea, agenda, or direction through establishing credibility, using data and facts for support, directly addressing a person's concerns or issues, and making connections while wielding power and authority in an effective and fair manner.
Business Acumen: Understands and is aware of how to think about and successfully make the right business decisions through the utilization of industry-specific knowledge and skills and strategic thinking tools and skills.
Influential Communication: Fosters open communication, speaks truthfully and with one voice through clear and consistent messages, listens to others and values all opinions while acting in a respectful manner to influence an outcome, impact, or effect, and responds appropriately to concerns of others.
Quality Management: Leads and influences by example by following the principles of Quality Management in the areas of customer focus, leadership, engagement, process, continuous improvement, evidence-based decision making, and relationship management.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Duties responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Occasionally required to remain in a stationary position.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also can perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
#LI-LR1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
181,720.13 - 302,866.88 USD Annual
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:
Annual discretionary bonuses through our Core Company Performance Bonus Plan
Equity grants, sign-on bonuses, and other tailored incentive opportunities
Additional discretionary compensation, such as:
Growing Revenue Incentives
Corporate or VIP Bonuses
Deferred compensation opportunities
The actual annualized salary offered at the time of hire will be communicated in the candidate's offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyAccount Manager, Healthcare-1
Inmar job in Winston-Salem, NC
The Account Manager (AM) serves as the primary relationship owner for assigned clients ensuring high levels of satisfaction, retention, and growth. This role is responsible for managing day-to-day engagement, coordinating service delivery, and proactively addressing client needs.
The AM works in coordination with Sales, Operations, Product, and other internal stakeholders to deliver services in alignment with Service Level Agreements (SLAs). They manage client calls, task lists, and project plans, ensuring accurate, timely, and consistent execution. Acting as a trusted advisor, the AM balances tactical delivery with strategic partnership to align with client goals and organizational objectives.
Primary Accountabilities
Client Relationship Management
Act as the single point of contact for assigned clients, ensuring seamless communication and execution of services.
Build, strengthen, and maintain trusted client relationships to drive satisfaction, adoption, and retention.
Lead regular client calls, business reviews, and presentations to provide updates, performance metrics, and insights.
Establish and foster ongoing relationships, collaborating with Sales on client strategy, contract renewals, and expansion opportunities.
Operational Execution
Lead day-to-day service engagement for assigned accounts, including regularly scheduled calls, project plans, and correspondence.
Utilize organizational tools to manage task lists, ensuring timely completion of client requests, issue resolution, and project deliverables.
Partner with cross-functional teams (Sales, Facility Operations, Customer Service, Product, Quality, IT, and Finance) to drive client satisfaction.
Monitor account performance against SLAs, escalating issues as appropriate.
Quantify the impact of proposed system enhancements and advise prioritization stakeholders of opportunities.
Support onboarding of new clients, including implementation, training, and adoption.
Participate in and lead User Acceptance Testing (UAT) for new solutions, features, or enhancements.
Assist in planning and execution of process improvement initiatives.
Strategic Partnership
Understand each client's goals, challenges, marketing objectives, and strategies.
Anticipate client needs and proactively communicate insights to management and sales stakeholders.
Collaborate internally to develop and execute strategies that meet client business objectives while aligning with organizational priorities.
Provide client insights to inform product development, process improvements, and market strategy.
Training & Adoption
Facilitate client onboarding, implementation, and ongoing training (remote or onsite).
Conduct internal and external training to drive user adoption and program success.
Perform annual health checks and adoption reviews to strengthen client relationships and outcomes.
Administrative & Analytical
Maintain accurate documentation of client engagement in CRM (Salesforce or equivalent).
Develop and present data-driven insights on account health, risks, and opportunities.
Track and report on successes achieved and outstanding issues; escalate when necessary.
Support contract renewals, amendments, billing, forecasting, and compliance activities.
Required Qualifications
Bachelor's degree in Business, Healthcare, Supply Chain, or related field; or equivalent experience.
3-6 years of account management, client services, or operations experience in healthcare, retail, manufacturing, or SaaS environments.
Demonstrated ability to manage multiple client accounts in a fast-paced, SLA-driven environment.
Strong communication, relationship management, and presentation skills.
Proficiency with Microsoft Office, Google Suite, and CRM tools (Salesforce preferred).
Analytical mindset with ability to translate data into actionable insights.
Individual Competencies
Client-Centric Mindset: Puts client needs first, consistently driving value and satisfaction.
Collaboration: Builds strong cross-functional partnerships inside and outside the organization.
Problem Solving: Tackles client issues with urgency and persistence; escalates appropriately.
Adaptability: Thrives in a dynamic environment with evolving priorities and requirements.
Influence & Communication: Effectively communicates across stakeholders to drive alignment and outcomes.
Execution Excellence: Manages commitments with discipline, urgency, and accountability.
Physical Demands
Use of hands and arms regularly; ability to communicate clearly (talk, hear, read instructions).
Ability to occasionally lift up to 20 pounds.
Requires close visual focus for extended periods.
Position Disclaimer
This description is intended to serve as a flexible framework. Responsibilities and qualifications may evolve as business needs, client expectations, or market conditions change. Additional duties may be assigned to ensure client success and organizational growth.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySpecialist, RX Call Center
Inmar job in Winston-Salem, NC
With direct supervision from a supervisor, the Rx Call Center Specialist provides support and assistance to retail, manufacturing and wholesale clients, as well as Third Party logistics or other organizations regarding their pharmaceutical returns. The incumbent must be detailed-oriented, organized, empathetic, remain calm under pressure and be a creative problem solver.
This hybrid position requires the associate to work from the downtown Winton-Salem office 4 days a week.
Primary Accountabilities:
* Responsible for professionally answering a large volume of incoming client calls and responding with accurate information
* Create Salesforce cases for all calls and document thoroughly updates and resolutions
* Identify client needs, clarify information, research every issue and provide solutions or alternatives
* De-escalate any calls from dissatisfied clients
* Assist in guiding clients through our web applications and assist in troubleshooting when needed
* Create access for our web applications
* Identify and escalate priority issues to management
* Route callers to the appropriate resource
Additional Responsibilities:
* Performs other duties as assigned
* Complies with all policies and standards
Required Qualifications:
* Associates Associates Degree required
* 1-3 years of related work experience working directly with clients in a call center or customer service environment
* Proficient with Google Suite and Microsoft Office
* Proficient with Salesforce
* Knowledge of call center telephony and technology
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
* Use Hands to Handle Objects - Regularly
* Reach with Hands or Arms - Regularly
* Talk or Hear and Read Instructions - Regularly
* Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
* View Items at a Close Range - Regularly
Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time
Individual Competencies
* Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
* Effective Execution: Demonstrates support for innovation and organizational changes needed to improve effectiveness and efficiency.
* Establish Focus: Communicates at a high level and is able to negotiate on a broad spectrum of matters.
* Analytical and Critical Thinking: Communicates using persuasion and authority.
* Collaboration: Creates internal alliances outside the immediate team or department.
* Communication: Contributes to strategy for their team.
As an Inmar Associate, you:
* Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
* Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
* Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
* Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
* Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
* Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
* Medical, Dental, and Vision insurance
* Basic and Supplemental Life Insurance options
* 401(k) retirement plans with company match
* Health Spending Accounts (HSA/FSA)
We also offer:
* Flexible time off and 11 paid holidays
* Family-building benefits, including Maternity, Adoption, and Parental Leave
* Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
* Wellness and Mental Health counseling services
* Concierge and work/life support resources
* Adoption Assistance Reimbursement
* Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyPrincipal Software Engineer
Inmar job in Winston-Salem, NC
The Principal Software Engineer is a senior technical leader responsible for setting the technical vision, standards, and strategy for an entire division or for providing deep expertise in a specialized discipline. This role operates above the scope of individual teams or business units, ensuring architectural alignment, advancing innovation, and addressing complex, cross-cutting technical challenges. Principal Engineers act as trusted advisors to business and technical leadership, driving solutions that scale across the division while mentoring the next generation of technical leaders.Key ResponsibilitiesDivision-Level Technical Leadership
Define and champion architectural standards, frameworks, and technical strategies for the division, ensuring coherence across multiple business units.
Provide thought leadership on complex, large-scale systems and solve problems that span multiple domains or disciplines.
Partner with Staff Engineers to guide business-unit initiatives and ensure alignment with division-wide goals.
Anticipate future challenges and guide the organization toward long-term, sustainable solutions.
Strategic Collaboration
Serve as a technical advisor to executive leadership, influencing business priorities and ensuring technical strategy aligns with organizational objectives.
Facilitate collaboration across business units to address shared challenges, promote innovation, and maximize reuse of patterns and solutions.
Drive technical consensus across diverse stakeholders, balancing trade-offs to deliver outcomes that benefit the division and the broader organization.
Mentorship & Thought Leadership
Mentor Staff Engineers, Lead Engineers, and other senior technical talent to grow organizational technical capability.
Set the tone for technical culture across the division, emphasizing excellence, innovation, and accountability.
Foster a culture of learning and continuous improvement through knowledge sharing, modeling best practices, and elevating engineering standards.
Execution & Impact
Lead the technical design of transformative, division-wide initiatives that require integration across multiple systems, platforms, or business units.
Provide oversight for critical systems, ensuring they meet standards of reliability, scalability, security, and maintainability.
Guide root cause analysis of high-impact issues and ensure systemic improvements that prevent recurrence.
Measure success through long-term division-wide impact, including scalability, cost efficiency, and innovation.
Qualifications
Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
12+ years of experience in software engineering, with a minimum of 6+ years in a technical leadership role.
Extensive experience designing and scaling complex, mission-critical software systems across multiple domains.
Proven track record of influencing and setting technical direction at the organizational or divisional level.
Strong ability to balance short-term delivery needs with long-term strategic goals.
Exceptional communication and collaboration skills, with the ability to influence senior leadership and align diverse stakeholders.
Demonstrated expertise in mentoring senior engineers and shaping organizational technical culture.
Deep knowledge of software engineering principles, system architecture, and operational excellence, independent of specific technologies.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Regularly
Reach with Hands or Arms - Regularly
Talk or Hear and Read Instructions - Regularly
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Regularly
Rarely
: Job requires this activity up to 25% of the time
Occasionally
: Job requires this activity between 25% - 50% of the time
Frequently
: Job requires this activity between 50% - 75% of the time
Constantly
: Job requires this activity more than 75% of the time
Individual Competencies
Authenticity: Departmental oversight including goal setting, budget management, and results.
Innovative: Arrives at decision using analytical thought.
Urgency: Expertise in their discipline and understands these concepts in other disciplines.
Accountability: Entire organization.
Communication: Contributes to strategy for their team.
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
Collaboration: Creates internal alliances outside the immediate team or department.
Teamwork: Advanced communication skills used to lead a team.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
164,254.50 - 273,757.50 USD Annual
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.
Depending on the job level and role, it may include:
Annual discretionary bonuses through our Core Company Performance Bonus Plan
Equity grants, sign-on bonuses, and other tailored incentive opportunities
Additional discretionary compensation, such as:
Growing Revenue Incentives
Corporate or VIP Bonuses
Deferred compensation opportunities
The actual annualized salary offered at the time of hire will be communicated in the candidate's offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplySales Optimization Manager
Inmar job in Winston-Salem, NC
The Sales Optimization Manager serves as a strategic consultant and execution partner to Inmar's sales teams. This includes playing a pivotal role in enabling impactful materials that are data-informed and design-forward to ensure client engagement. This person will bring strategic vision, visual storytelling, and project management to the Sales Enablement Team. Collaborating with cross-functional teams, the Sales Optimization Manager oversees the sales proposal process, including authoring and editing client documents, contributing to strategic planning, and managing a range of specialized projects. The role requires expertise in Inmar's comprehensive suite of services, operating within a fast-paced, deadline-driven environment and involves fostering the integration of appropriate artificial intelligence usage to enhance effectiveness and efficiency.
Reporting to the Manager of Sales Enablement, this role is integral to bridging Sales, Product Marketing, and other teams to ensure efficient workflows that result in compelling deliverables by aligning with Inmar's business objectives. An understanding of Inmar's healthcare solutions as well as a strong design intuition and advanced Google Slides proficiency are essential for success. A passion for quality execution and attention to detail are required. The ideal candidate must be adaptable and willing to wear multiple hats as needed to coordinate tasks and timelines to achieve results while consistently complying with quality and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
This position offers a hybrid work schedule and must be able to work from the Winston-Salem, NC office on a regular basis.
Primary Accountabilities:
Strategic (30%)
Develop expertise in a focus area of Inmar's suite of products/solutions, including competitive intelligence, while maintaining a holistic understanding of all solutions.
Lead the creation of data-driven selling stories and pitches that are client specific, utilizing existing product marketing materials across verticals. Translate data into visually engaging messaging with charts and graphs in the client business review process.
Consult with sellers on meeting goals, client situation, and strategy; utilize product and material knowledge to curate and recommend sales materials.
Support strategic initiatives like top-to-top meetings, executive summaries, and campaigns.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Build strategic relationships with senior leadership, sales leaders, SME's to design and develop high-quality effective training to engage learners in acquiring product knowledge, sales skills, sales tool competencies, best practices in selling, etc.
Co-create and collaborate with sales, creative, and other teams to incorporate creative strategy
Promote collaboration, partnership, and relationships among stakeholders on all projects.
Embrace innovation by continually exploring new ideas and approaches, resisting complacency, and challenging traditional methods.
Demonstrate flexibility and adaptability by taking on diverse roles, responsibilities, and tasks to support team success and organizational goals.
Project Management (30%)
Manage projects such as RFPs/RFIs, business reviews, custom presentations, and other sales deliverables ensuring timely and accurate delivery.
Coordinate cross-functional deliverables, including timelines for sales training and onboarding support.
Facilitate meetings with clear agendas, fostering alignment and ensuring actionable outcomes.
Oversee execution of intricate proposals, ensuring compliance and accuracy.
Partner with the training team to develop and enhance high-quality content that supports learning objectives.
Identify opportunities for process improvements, recommending best-in-class methodologies to streamline operations and enhance efficiency.
Manage project workflows through multiple channels and adapt to various roles and tasks within the team as needed
Creative & Design (20%)
Design compelling sales presentations with impactful visualizations and business insights. Brainstorm client solution ideas that highlight/showcase Inmar products.
Collaborate with cross-functional teams to brainstorm and develop innovative solution presentations showcasing Inmar products and services.
Customize materials for client-specific needs, including flowcharts, pricing decks, and tour presentations.
Contribute to special creative projects, such as event materials and executive-level presentations incorporating a vision for design elements.
Participate in the creation and curation of educational content, including instructional guides, eLearning modules, presentation decks, and other multimedia materials tailored to specific teams.
Contribute to the design of interactive and engaging learning experiences to improve knowledge retention and skill application.
Ensure that all training materials align with organizational goals, brand standards, and industry best practices.
Leadership (10%)
Provide feedback on team deliverables, including special event support and strategic project initiatives.
Assist with developing training and learning resources for internal teams by collaborating with subject matter experts, team leads, and stakeholders to identify skill gaps and training needs across various departments.
Promote best practices and facilitate onboarding for new team members.
Assist manager with team training and development of programs and sharing of best practices.
Administrative (10%)
Create training documentation and learning needs analysis; recommend strategies; create project plans; manage timelines; develop objectives; create curriculum, assessments and surveys; and track results.
Utilize tools such as video editing software and collaboration platforms to produce and distribute resources efficiently.
Support the maintenance and updating of a centralized repository of materials for easy access by team members.
Regularly gather feedback from internal teams to refine and enhance training content, ensuring it remains relevant and effective.
Strong ability to write, edit, and refine business communications and client-facing documents with clarity and precision.
Required Qualifications:
Bachelor's Degree required
3-5 years of related work experience, or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
Project Management experience strongly preferred
Experience with complex data visualization, visual storytelling, and insights development strongly preferred
Advanced experience working with the following software programs:
Google Suite
Google Drive
Proficiency working with the following software programs:
Google Meet
Microsoft PowerPoint
Microsoft Excel
Articulate
Monday.com
Salesforce CRM
Baseline knowledge working in, accessing raw-data file outputs
Demonstrated excellence in writing skills, with high attention to detail and emphasis on accuracy, data visualization, and insight development
Individual Competencies:
Urgency: Maintains a sense of urgency to complete tasks and accomplish goals. Proactively works through problems and keeps initiatives moving forward despite challenges
Research: Strong ability to research topics and synthesize information into concise recommendations and reports
Influence: Persuades or convinces others to support an idea, agenda, or direction through establishing credibility, using data and facts for support. Directly address a person's concerns or issues and make connections.
Authenticity: Builds legitimacy by being positive, trustworthy, and promoting openness through honest and ethical relationships.
Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
Organizational/Multitasking Skills: Ability to maintain organization on multiple tasks and projects simultaneously in a high-pressure, timeline-driven environment
Customer Service Oriented: Willingness to support and provide excellent service to our Sales partners
Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives, leverage information and achieve results.
Communication: Ability to give and receive messages and information in written, oral, and visual formats in a clear and succinct way for a complete understanding of meaning and intent. Strong oral communication skills and ability to interact successfully and collaboratively with others
Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Agile Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
#LI-MS1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-ApplyProduct Marketing Manager, Healthcare
Inmar job in Winston-Salem, NC
The Product Marketing Manager is a key member of the Marketing team, responsible for developing and executing marketing strategies for new product launches and current portfolio.. This role involves working cross-functionally with Sales, Product Management, Corporate Marketing, and Technology teams, acting as the product expert. The ideal candidate will use customer understanding and data analysis to guide product decisions, optimize campaigns, and maximize market impact.
Can be located in the Winston Salem, NC corporate headquarters or other offices.
Primary Responsibilities:
Market Research: Conduct research, competitive analysis, and gather customer feedback to identify trends and opportunities.
Product Positioning: Translate customer insights into compelling product positioning, messaging, and sales tools.
Product Roadmap: Collaborate with product management to ensure customer needs influence product development.
Product Launches: Develop and execute comprehensive go-to-market plans for product launches, working with various teams (product, sales, services, solution architects).
Sales Support: Provide sales collateral, talking points, and marketing support, ensuring timely product launches.
Messaging & Value Proposition: Create strong value propositions and messaging tailored for target audiences.
Cross-functional Alignment: Ensure all relevant teams are aligned on product marketing objectives.
Performance Measurement: Define and monitor key performance indicators (KPIs) for campaigns and launches, using data to refine strategies.
Customer Advocacy: Act as the customer's voice within the organization, partnering with data and product teams to achieve business goals.
Strategic Contribution: Contribute to roadmap ideation, gather customer feedback, support prioritization, and assist with revenue projections.
Decision Making: Independently gather information to support higher-level decision-making for simple problems.
Stakeholder Communication: Communicate with internal stakeholders (Product Marketing Managers, leadership, Product Management, Sales, Client Services) and act as the primary contact for product-related questions.
Sales Enablement: Create materials to motivate sales and outbound marketing teams.
Presentations: Deliver executive-level presentations on products/features, collaborating with other Product Marketing Managers and leadership.
Relationship Building: Develop productive internal and external working relationships.
Customer Engagement: Engage with customers, in partnership with Sales, to present product value and answer launch-related questions, involving Product Management for technical discussions.
Feedback Collection: Collect customer feedback via Sales to inform product strategy, including pricing and packaging.
Mentorship: Opportunity to mentor junior team members and assist with training new hires.
Additional Responsibilities:
Performs other assigned duties.
Complies with all policies and standards.
Required Qualifications:
Bachelor's degree in business, marketing, or a related field.
4-6 years (or 3-5 years) of related work experience, preferably marketing financial or technical services for manufacturers or retailers, or an equivalent combination of experience and training.
Experience in online advertising or social media marketing is a plus.
Proven ability to deliver high-quality presentations.
Demonstrated capacity to communicate complex concepts.
Ability to approach work with both a product and client mindset.
Highly curious and self-learning individual.
Proficiency in Microsoft Office and Google suites.
Physical Demands:
Regularly use hands, reach with hands/arms, talk/hear, and read instructions.
Occasionally stand, kneel, stoop, and lift 20 pounds.
Regularly view items at close range.
Individual Competencies:
Influence: Function-level impact.
Authenticity: Departmental oversight, including goal setting, budget, and results.
Innovative: Analytical decision-making.
Accountability: Organization-wide responsibility.
Urgency: Expertise in their discipline and understanding of others.
Teamwork: Advanced communication for team leadership.
Communication: Contributes to team strategy.
Adaptable: Makes conclusions based on experience and judgment.
As an Inmar Associate, you:
Prioritize clients, demonstrating a positive attitude and willingness to meet their needs.
Treat clients and teammates with courtesy and tact, communicating effectively to delight and retain clients.
Build collaborative relationships and work cooperatively to achieve objectives.
Set and achieve aggressive goals with urgency and accountability.
Focus on achieving results with flawless execution, meeting quality and productivity standards.
Support a safe work environment by following safety rules and reporting hazards.
#LI-BA1
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
Auto-Apply