Job Title: Front Desk Manager Company: Innvite Hospitality Employment Type: Full-Time Reports To: General Manager (or assigned property leadership) Travel: None expected Compensation: $33,000/year Benefits: Not specified (details to be shared by employer during the hiring process)
Job Summary
The Front Desk Manager leads front desk operations to deliver efficient check-in/check-out, issue resolution, and a strong guest experience. This role schedules and coaches front desk staff, ensures accurate cash handling and reporting, and partners with housekeeping and other departments to maintain service standards. Success is measured by guest satisfaction, operational accuracy, and consistent coverage.
Essential Duties and Responsibilities
Lead day-to-day front desk operations, including check-in/check-out, reservations, guest requests, and service recovery.
Address guest concerns quickly and professionally; document issues and coordinate solutions with internal teams.
Train, coach, and support front desk staff; lead by example in service standards and policy compliance.
Maintain accurate cash handling procedures, shift audits, and front desk reporting.
Cross-train and coordinate with other departments (housekeeping, breakfast, etc.) to ensure smooth operations.
Identify and generate sales leads and support group/block bookings for meetings and group stays.
Monitor guest feedback and online reviews; implement improvements and communicate trends to leadership.
Use hotel systems and tools with strong documentation and handoff practices between shifts.
Required Qualifications
Experience in hotel front desk operations (check-in/check-out, reservations, guest services).
Strong conflict resolution skills and ability to remain calm under pressure.
Flexibility to work both 1st and 2nd shifts (2nd shift: 3:00 PM - 11:00 PM).
Reliability for weekend coverage.
Comfortable using POS and hotel reservation systems (training provided as needed).
Preferred Qualifications
Prior supervisory or shift-lead experience.
Experience driving guest satisfaction improvements using feedback/review data.
Background in high-volume service environments (hospitality, food service, retail).
Work Environment / Schedule
Onsite, guest-facing role requiring standing/walking and frequent interaction.
Schedule includes 1st/2nd shifts and weekends based on business needs.
What Innvite Hospitality Offers
$33,000/year compensation.
Opportunity to lead front desk operations and influence guest experience outcomes.
How to Apply
Scroll down to “Apply to Job.”
Under “Upload Resume *”, do one of the following:
Drag and drop your resume into the upload box, or
Click Upload and select your file
Make sure your resume file is accepted: PDF/DOC/DOCX/TXT/RTF and under 10MB.
Fill out the Personal Information section (typically Full Name, Email, Phone, and optionally LinkedIn).
Complete any Additional Questions (often includes an SMS consent checkbox).
Click the final button to submit.
EEO Statement
Innvite Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status.
$33k yearly 60d+ ago
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Janitorial Compliance Night Manager - 2nd Shift
City Wide Facility Solutions
Toledo, OH
Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide!
THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW.
Service Areas:
NW Ohio Area
Toledo / Bowling Green / Findlay / Lima / Etc..
Pay Rate Depends on Experience and Capabilities
Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift.
We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met.
Essential functions
Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
Review scope of work and
ensure quality assurance
per account to retain existing business and gain new business.
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
Other duties as necessary.
Requirements
High school diploma required or equivalent experience in commercial janitorial services industry.
3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
3-5 years of Janitorial / Building Maintenance Experience
Strong planning, organization skills, and attention to detail.
Bilingual is a plus!
Reliable transportation
Willingness to get jump in to clean when needed
CRM experience preferred.
Physical Demands
The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds.
Benefits
City Wide offers a competitive compensation and benefits package for this position.
$29k-39k yearly est. Auto-Apply 60d+ ago
Clinic Front Desk
Precision Orthopaedic Specialties
Ohio
CLINIC FRONT DESK This position allows you to become the face of Precision Orthopaedics! You will be the first person they meet when they come to the see our medical staff. You will assist patients with check in and check out for appointments, insurance verifications, medical records requests and much more! Full time employment Must be open to travel to Chardon and Chagrin Falls Complete Job Description Below ___________________________________________________________________________________________________________________________________ Responsible for all check in and check out functions of medical front desk, scheduling appointments, answering patient questions, medical records management and pre-certifications. Position Responsibilities/Standards: General
Attend department, clinic or company meetings as required
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Attend required annual in-service programs.
Consistently demonstrate attention to detail in documentation, recording and patient information.
Demonstrate knowledge and understanding of all company policies and procedures.
Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor
Specific Duties
Meet and greet patients promptly, in a professional and courteous manner.
Obtain patient information during office hours.
Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet,
Obtain copies of patients insurance cards, MCO identification cards
Verify patient insurance coverage is current and correct at each visit
Review patient label and chart contents for completeness and accuracy.
Accurately Scan insurance cards including front and back
Input patient information and register patient as needed.
Schedule appointments (new, follow-up, reschedule) per physician protocol.
Obtain referrals-check Carriers on line.
Schedule appointments to other specialists as needed.
Collect co-pays, co-insurance and self pay amounts at time of service.
Handle all calls in a professional manner and direct to the proper individual.
Run schedules
Communication with physicians and clinical support staff.
All messages must be addressed before the end of the day.
All patient information will be entered into the system by the end of the day.
Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.
Additional Duties
Travel to other locations as necessary.
Confirm and/or reschedule appointments when needed.
Filing as needed
Saturday rotation as needed
Additional duties as assigned by the manager.
Education/Experience Required:
Must be High School graduate or GED equivalent.
Must be friendly, courteous and have good communication skills when greeting patients.
Previous experience working in a busy clinic or physician office is preferred.
Physical Requirements: Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.
$31k-46k yearly est. 60d+ ago
Janitorial Compliance Night Manager - 2nd Shift
City Wide Facility Solutions
Toledo, OH
Job Description
Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide!
THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW.
Service Areas:
NW Ohio Area
Toledo / Bowling Green / Findlay / Lima / Etc..
Pay Rate Depends on Experience and Capabilities
Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift.
We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met.
Essential functions
Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
Review scope of work and
ensure quality assurance
per account to retain existing business and gain new business.
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
Other duties as necessary.
Requirements
High school diploma required or equivalent experience in commercial janitorial services industry.
3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
3-5 years of Janitorial / Building Maintenance Experience
Strong planning, organization skills, and attention to detail.
Bilingual is a plus!
Reliable transportation
Willingness to get jump in to clean when needed
CRM experience preferred.
Physical Demands
The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds.
Benefits
City Wide offers a competitive compensation and benefits package for this position.
$29k-39k yearly est. 4d ago
Hotel Front Desk
Residence Inn Union Centre 3.8
Olde West Chester, OH
Job Description
Are you Friendly, Authentic, Caring, and Thoughtful? If you said YES to all 4 of these then we are looking for you!!!
We are looking for dependable team members with strong customer service skills to fill Full-time positions at the Front Desk. You will be directly responsible for the guest's arrival and departure experience in addition to any operational needs as it relates to the specific guest's requests, recommendations, and touches. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes services, amenities, and upsells products to the guests.
Job requirements include, but are not limited to:
Ensuring a positive guest experience through building relationships and responding to Guest needs.
Understanding and practicing all policies and procedures as established by Lexington Management and Brand Standards.
Reviewing property management system data and following proper cash handling procedures to ensure property operations and Guest accounts are accurately reflected.
Fostering a culture of open communication, productive working relationships and strong Guest focus.
Holiday and Vacation Pay, Travel discounts!
Must have a flexible schedule, weekends included.
One year of Hotel experience preferred.
Job Types: Full-time
Pay: $15.50 - $16.00 per hour based on experience
$15.5-16 hourly 15d ago
Hotel Front Desk
RRI West Management 3.9
North Canton, OH
We are seeking a Front Desk Agent to join our Team with a starting Wage up to $13.00!!
RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team Full Time and you will enjoy these benefits!
Health insurance
Dental
Vision
Competitive Pay
Pet Insurance
Employer Paid Life Insurance
PTO after 60 days!
401K with Employer Match
Career Growth Opportunities
The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding customer service satisfaction, while working with hotel team members, maintaining room quality as well as the safety and security of the hotel.
Welcome guests with proper greeting and perform all guest related services. (i.e., Wake up/ courtesy calls, guest concerns/complaints/ requests, provide coffee, location information and professional lobby presentation.
Handle reservation requests; check guests in/out; all guest accounting such as cash and PCI policies.
Make, change, and monitor reservations; review and report rate availability; update and monitor room status.
Inform Hotel Management of any possible sales leads or events in the area.
Maintain confidentiality of guest information and pertinent hotel data.
Perform daily cash count in drawer and safe.
Complete all required reports on daily shift report. (i.e., room discrepancies, balance report, housekeeping clean reports)
Communicate with Hotel Management and other GSR's as needed about issues, requests or concerns regarding guests or rooms.
Work with housekeeping and maintenance to communicate room status, such as stayovers, checkouts, skips, clean/dirty rooms and out of order rooms.
Cross train in all front desk shifts and other departments in the hotel.
Train new hires in all front desk procedures and policies.
Comply with all company and OSHA standards related to safety and security.
Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members.
Smile and greet guests following the 24-7 rule, maintain positive guest relations and appropriately handle guest requests.
Perform other duties as assigned.
Qualifications
HS Diploma or equivalent work experience.
1-2 years of previous experience in customer service.
Must have basic office skills (i.e., Math, cash handling, computer skills, etc.)
Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work.
Able to be self-started and work with minimal supervision.
Have basic communication skills (reading, writing, comprehension) Bi-lingual (English Spanish) preferred but not required.
Decision making and problem-solving skills.
Some administrative duties required (timekeeping system, rooms' cleaned reports, etc.)
May be required to work nights, weekends and/or holidays.
$13 hourly 26d ago
Front Desk Manager
Shades of Grey HR
Obetz, OH
Job Description
Job Title: Front Desk Manager Company: Innvite Hospitality Employment Type: Full-Time Reports To: General Manager (or assigned property leadership) Travel: None expected Compensation: $33,000/year
Benefits: Not specified (details to be shared by employer during the hiring process)
Job Summary
The Front Desk Manager leads front desk operations to deliver efficient check-in/check-out, issue resolution, and a strong guest experience. This role schedules and coaches front desk staff, ensures accurate cash handling and reporting, and partners with housekeeping and other departments to maintain service standards. Success is measured by guest satisfaction, operational accuracy, and consistent coverage.
Essential Duties and Responsibilities
Lead day-to-day front desk operations, including check-in/check-out, reservations, guest requests, and service recovery.
Address guest concerns quickly and professionally; document issues and coordinate solutions with internal teams.
Train, coach, and support front desk staff; lead by example in service standards and policy compliance.
Maintain accurate cash handling procedures, shift audits, and front desk reporting.
Cross-train and coordinate with other departments (housekeeping, breakfast, etc.) to ensure smooth operations.
Identify and generate sales leads and support group/block bookings for meetings and group stays.
Monitor guest feedback and online reviews; implement improvements and communicate trends to leadership.
Use hotel systems and tools with strong documentation and handoff practices between shifts.
Required Qualifications
Experience in hotel front desk operations (check-in/check-out, reservations, guest services).
Strong conflict resolution skills and ability to remain calm under pressure.
Flexibility to work both 1st and 2nd shifts (2nd shift: 3:00 PM - 11:00 PM).
Reliability for weekend coverage.
Comfortable using POS and hotel reservation systems (training provided as needed).
Preferred Qualifications
Prior supervisory or shift-lead experience.
Experience driving guest satisfaction improvements using feedback/review data.
Background in high-volume service environments (hospitality, food service, retail).
Work Environment / Schedule
Onsite, guest-facing role requiring standing/walking and frequent interaction.
Schedule includes 1st/2nd shifts and weekends based on business needs.
What Innvite Hospitality Offers
$33,000/year compensation.
Opportunity to lead front desk operations and influence guest experience outcomes.
How to Apply
Scroll down to “Apply to Job.”
Under “Upload Resume *”, do one of the following:
Drag and drop your resume into the upload box, or
Click Upload and select your file
Make sure your resume file is accepted: PDF/DOC/DOCX/TXT/RTF and under 10MB.
Fill out the Personal Information section (typically Full Name, Email, Phone, and optionally LinkedIn).
Complete any Additional Questions (often includes an SMS consent checkbox).
Click the final Apply button to submit.
EEO Statement
Innvite Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status.
$33k yearly 20d ago
Front Desk Manager
Shades of Grey HR
Englewood, OH
Job Title: Front Desk Manager Company: Innvite Hospitality Employment Type: Full-Time Reports To: General Manager (or assigned property leadership) Travel: None expected Compensation: $12.00-$15.00/hour (based on experience)
Benefits: Paid vacation after 1 year (minimum 5 days), paid sick leave, holiday pay at 1.5x for major holidays, employee room discounts (where applicable)
Job Summary
The Front Desk Manager oversees front desk performance to ensure consistent guest service, accurate financial handling, and smooth coordination across departments. This role leads by example, supports staffing coverage across shifts, and resolves guest issues with urgency and professionalism. Success is measured by service quality, team reliability, and operational accuracy.
Essential Duties and Responsibilities
Manage daily front desk operations: check-in/check-out, reservations, guest requests, and issue escalation.
Ensure strong cash handling controls, shift audits, and accurate reporting.
Coach and support team members; reinforce service standards and consistent policy application.
Cross-train and assist other departments as needed to maintain service flow (housekeeping/breakfast support).
Generate sales leads and support group/block bookings.
Monitor guest satisfaction feedback and online reviews; implement service recovery and improvement actions.
Maintain clear shift handoffs and documentation to prevent guest-impacting gaps.
Required Qualifications
Demonstrated leadership in a fast-paced service environment.
Ability to work weekends and second shifts reliably.
Strong problem-solving, professionalism under pressure, and guest-first communication.
Comfort using POS and reservation systems (training provided).
Preferred Qualifications
Hotel front desk experience and knowledge of common reservation/check-in systems.
6+ years in high-volume food service (fast food or casual dining) or similar guest-facing operations.
Prior scheduling or shift-management responsibility.
Work Environment / Schedule
Onsite, guest-facing; requires standing/walking and frequent interaction.
5 to 5.5-day workweek including weekends and second shifts.
What Innvite Hospitality Offers
$12.00-$15.00/hour compensation (based on experience).
Bonuses: $300 after 90 days; additional $500 after 180 days; $1,000 anniversary bonus after 1 year increasing by $1,000 each year thereafter.
Paid vacation after 1 year (minimum 5 days), paid sick leave, holiday pay at 1.5x for major holidays, and employee room discounts.
How to Apply
Scroll down to “Apply to Job.”
Under “Upload Resume *”, do one of the following:
Drag and drop your resume into the upload box, or
Click Upload and select your file
Make sure your resume file is accepted: PDF/DOC/DOCX/TXT/RTF and under 10MB.
Fill out the Personal Information section (typically Full Name, Email, Phone, and optionally LinkedIn).
Complete any Additional Questions (often includes an SMS consent checkbox).
Click the final button to submit.
EEO Statement Innvite Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status.
$12-15 hourly 60d+ ago
Front Desk Manager
Shades of Grey HR
Englewood, OH
Job Description
Job Title: Front Desk Manager Company: Innvite Hospitality Employment Type: Full-Time Reports To: General Manager (or assigned property leadership) Travel: None expected Compensation: $12.00-$15.00/hour (based on experience)
Benefits: Paid vacation after 1 year (minimum 5 days), paid sick leave, holiday pay at 1.5x for major holidays, employee room discounts (where applicable)
Job Summary
The Front Desk Manager oversees front desk performance to ensure consistent guest service, accurate financial handling, and smooth coordination across departments. This role leads by example, supports staffing coverage across shifts, and resolves guest issues with urgency and professionalism. Success is measured by service quality, team reliability, and operational accuracy.
Essential Duties and Responsibilities
Manage daily front desk operations: check-in/check-out, reservations, guest requests, and issue escalation.
Ensure strong cash handling controls, shift audits, and accurate reporting.
Coach and support team members; reinforce service standards and consistent policy application.
Cross-train and assist other departments as needed to maintain service flow (housekeeping/breakfast support).
Generate sales leads and support group/block bookings.
Monitor guest satisfaction feedback and online reviews; implement service recovery and improvement actions.
Maintain clear shift handoffs and documentation to prevent guest-impacting gaps.
Required Qualifications
Demonstrated leadership in a fast-paced service environment.
Ability to work weekends and second shifts reliably.
Strong problem-solving, professionalism under pressure, and guest-first communication.
Comfort using POS and reservation systems (training provided).
Preferred Qualifications
Hotel front desk experience and knowledge of common reservation/check-in systems.
6+ years in high-volume food service (fast food or casual dining) or similar guest-facing operations.
Prior scheduling or shift-management responsibility.
Work Environment / Schedule
Onsite, guest-facing; requires standing/walking and frequent interaction.
5 to 5.5-day workweek including weekends and second shifts.
What Innvite Hospitality Offers
$12.00-$15.00/hour compensation (based on experience).
Bonuses: $300 after 90 days; additional $500 after 180 days; $1,000 anniversary bonus after 1 year increasing by $1,000 each year thereafter.
Paid vacation after 1 year (minimum 5 days), paid sick leave, holiday pay at 1.5x for major holidays, and employee room discounts.
How to Apply
Scroll down to “Apply to Job.”
Under “Upload Resume *”, do one of the following:
Drag and drop your resume into the upload box, or
Click Upload and select your file
Make sure your resume file is accepted: PDF/DOC/DOCX/TXT/RTF and under 10MB.
Fill out the Personal Information section (typically Full Name, Email, Phone, and optionally LinkedIn).
Complete any Additional Questions (often includes an SMS consent checkbox).
Click the final Apply button to submit.
EEO StatementInnvite Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status.