Automatically apply for jobs with Zippia

Upload your resume to get started.

Innkeeper skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical innkeeper skills. We ranked the top skills for innkeepers based on the percentage of resumes they appeared on. For example, 36.6% of innkeeper resumes contained reservations as a skill. Continue reading to find out what skills an innkeeper needs to be successful in the workplace.

15 innkeeper skills for your resume and career

1. Reservations

Here's how innkeepers use reservations:

Greet Guests, Make Reservations, Manage Properties, Manage Housekeeping, Answer Calls for reservations and business marketing.
Assist with guest check in and out, process reservations, process payments, answer inbound telephone support calls.

2. Clean Rooms

As the name suggests, clean rooms are scientifically cleansed from microbes, dirt particles, and many other pollutants. It has a shallow level of external particles and is useful in the manufacturing and engineering of products. Since chemical reactions and scientific procedures can be affected by outside factors, they provide dirt and an interaction-free environment where scientific manufacturing can occur. Clean rooms are beneficial in various industries, including the aerospace, optics, and nanotechnology industries.

Here's how innkeepers use clean rooms:

Serve breakfast in the morning, clean rooms and laundry.
Helped clean rooms and change bed sheets.

3. Wine

Here's how innkeepers use wine:

Planned and escorted customized wine tours, heavy guest interaction and multiple opportunities to share extensive hospitality experience and local knowledge.
Coordinated and executed special events including destination weddings, receptions, wine dinners and social gatherings.

4. Front Desk

Here's how innkeepers use front desk:

Served breakfast for in house guests, served lunch for corporate lunches, operated the front desk responsibilities.
Operated five-guestroom B&B from front desk to cooking to maintenance, plus gift shop.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how innkeepers use customer service:

Varied responsibilities included friendly customer service, creative food preparation, attentive client interactions, sales and property maintenance.
Direct housekeeping staff and kitchen personnel in maximizing resources for operating efficiency while providing exceptional customer service.

6. Concierge Services

Here's how innkeepers use concierge services:

Slight housekeeping, concierge services, check-in guests, service guest's needs.
Performed concierge services for a Diamond Rated Hotel, 15 room hotel.

Choose from 10+ customizable innkeeper resume templates

Build a professional innkeeper resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your innkeeper resume.

7. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how innkeepers use guest rooms:

Clean guest rooms, hallways, restrooms, elevators, stairways and kitchen areas
Prepare add- on packages and place in guest rooms prior to arrival.

8. Guest Relations

Here's how innkeepers use guest relations:

Maintained guest relationships with fortune 500 company executives to meet all expectations while using our corporate facility.
Performed quality control inspections and procedures in accordance with four-star hotel guest relations.

9. Guest Service

Here's how innkeepers use guest service:

Managed and coordinated all facility related operations, including all guest services, scheduling, food preparation, and staff.
Assist with daily operations of the Inn and front office, evening reception, guest services and events.

10. Food Preparation

Here's how innkeepers use food preparation:

Assist in food preparation and execution of catered event.
Oversee all food preparation - Collaborate with the owner in regards to marketing, social media and website content

11. Event Planning

Here's how innkeepers use event planning:

Provided complete event planning for inn marketing events, weddings, and business meetings/retreats.
Key Highlights: Oversight the resort operation including business development, event planning, and special event coordination.

12. Guest Satisfaction

Here's how innkeepers use guest satisfaction:

Committed to top performance, profitability and exceptional guest satisfaction.
Achieved hotel's highest-ever guest satisfaction ratings by creating and implementing training programs and policies/procedures for an innovative Guest Response program.

13. Room Availability

Room availability is defined as the availability of the number of rooms at a hotel open for sales for a specific set of dates and/or the type of accommodation.

Here's how innkeepers use room availability:

Monitored room availability using RezWorks.
Keep records of room availability and guests' accounts, using computer.

14. Fine Dining

Here's how innkeepers use fine dining:

Manage and control guest reservations for an upscale fine dining restaurant averaging 450 covers nightly.

15. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how innkeepers use greeting guests:

Provided customer support via phone or online as well as greeting guests on arrival.

5 Innkeeper resume examples

Build a professional innkeeper resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your innkeeper resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Innkeepers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of innkeeper skills to add to your resume

The most important skills for an innkeeper resume and required skills for an innkeeper to have include:

Reservations
Clean Rooms
Wine
Front Desk
Customer Service
Concierge Services
Guest Rooms
Guest Relations

Guest Service
Food Preparation
Event Planning
Guest Satisfaction
Room Availability
Fine Dining
Greeting Guests
Facebook

Guest Reservations
General Maintenance
Customer Complaints
Guest Complaints
Property Maintenance
AAA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs