How To Become An Inside Account Executive: What It Is and Career Path

What is an inside account executive and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Kaustav Misra Ph.D.

The role of an Inside Account Executive is to use various resources, such as online technology and financial and recordkeeping software, to fulfill and record sales from already existing accounts and also to produce new sales and accounts, usually from within their own offices.

The Executive mainly uses communication tools, such as e-mails and the phone, to complete their tasks. In order to do their job properly, they must build relationships with the account holders in their charge, preview and explain new products and services, and otherwise provide good customer service.

Whilst some companies may ask for a certain level of higher education, visual results and past experience are often much more important to them, when deciding who they should hire. Excellent communication, analytical, and financial skills are a must, as is proficiency in the use of computers and certain software. These Executives often stray from the normal 40-hour work week.

What general advice would you give to an inside account executive?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

I have spent almost two decades in the higher education industry and about a decade in administration. I often advised students, and it is astonishing to see how many of these students do not plan for their future. A good plan is a starting point to lead a good and successful career and life. Hence, by all means, it is worth noting that developing a future-oriented focus is important, so taking time to streamline the plan should be an important exercise for every graduate before they begin to do anything.

ScoreInside Account ExecutiveUS Average

Salary

6.0

Avg. Salary $77,391

Avg. Salary $59,228

Stability level

7.1

Growth rate 4%

Growth rate 0.3%

Diversity

3.8

Race

American Indian and Alaska Native 0.23%

Asian 5.17%

Black or African American 3.86%

Hispanic or Latino 14.35%

Unknown 3.71%

White 72.68%

Gender

female 39.45%

male 60.55%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

7.1

Stress level is high

7.1 - high

Complexity level

8.4

Complexity level is challenging

7 - challenging

Work life balance

4.9

Work life balance is fair

6.4 - fair

Key steps to become an inside account executive

Explore inside account executive education requirements

Most common inside account executive degrees

Bachelor's

82.7 %

Associate

9.4 %

Master's

4.0 %

Start to develop specific inside account executive skills

Skills	Percentages
Customer Service	13.13%
Inbound Calls	8.33%
CRM	8.26%
Sales Process	6.65%
Customer Satisfaction	5.75%

Complete relevant inside account executive training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New inside account executives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an inside account executive based on U.S. Bureau of Labor Statistics data and data from real inside account executive resumes.

Research inside account executive duties and responsibilities

Operate Salesforce and manage opportunities accordingly.
Maintain all inside sales activities with CRM tools to track success and report metrics to management.
Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer s business.
Present Groupon as a unique way to attract new customers and design specific features base around their needs.

Prepare your inside account executive resume

When your background is strong enough, you can start writing your inside account executive resume.

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