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Become An Inside Account Executive

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Working As An Inside Account Executive

  • Selling or Influencing Others
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • $55,730

    Average Salary

What Does An Inside Account Executive Do At Centurylink

* Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to small and mid-market accounts.
* Responsible for cold calling and prospecting over the phone, in a high activity sales model.
* Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas.
* Must be self-motivated, self-disciplined and provide prompt follow-up to all customer inquiries.
* Must be organized and maintain accurate records on daily activities and results

What Does An Inside Account Executive Do At Staples

* Perform all Inside Account Executive duties including, but not limited to:
* Mine and manage customer specific opportunities using reports, Business Intelligence tools and referrals
* Driving incremental both core and Beyond Office Supplies sales growth through direct contact with assigned customers
* Improving compliance by single sourcing through Staples
* Introducing new products and services
* Train/educate customers on program offerings and best practices that reduce the cost of delivering office products
* Maintain accurate and up-to-date logs summarizing all customer contacts in Saleforce.com
* Effectively communicate value in addition to features and benefits
* Partner with Strategic Account Leaders to leverage a customer’s program selling opportunities
* Engage Category Specialists in selling opportunities of appropriate size and levels of complexity
* Be able to successfully engage in balancing multiple time sensitive tasks through the use of good time management, prioritization and organizational skills.
* Qualifications

What Does An Inside Account Executive Do At Nutanix

* Attain a minimum of 100% Quota attainment selling into the SMB Space
* Maintain and submit accurate weekly forecasts
* Qualify new opportunities, present Nutanix solutions, overcome objections, negotiate and close business over the phone & WebEx
* Manage and build pipeline that is 3
* X assigned quota
* Maintaina high-level of daily activity including customer/partner calls, meetings and pipeline generated
* Team with Channel, Field & Marketing teams to build your business
* Build and execute against your SMB business plan

What Does An Inside Account Executive Do At MSC Industrial Supply Co.

* Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards.
* Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.
* Consults with other associates to locate the most effective sources of information.
* Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture.
* Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation.
* Communicates customer concerns to management to ensure the most effective and lasting problem resolution.
* Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention.
* Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training.
* Supports outside sales representative in various branch activities.
* Resolves more complex credit and collections issues to enhance customer service.
* Identify and upsell MSC products where applicable to satisfy customer needs.
* Recommend team sales process improvements to drive profitability for each customer order.
* Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction.
* Provides customer service using all tools available including, but not limited to, email and the Internet.
* Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
* Participation in special projects and performs additional duties as required

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How To Become An Inside Account Executive

Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.

Education

A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.

Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.

Training

Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.

New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.

Licenses, Certifications, and Registrations

Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.

Other Experience

Although not required, sales experience can be helpful, particularly for nontechnical positions.

Advancement

Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.

Important Qualities

Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.

Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.

Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.

Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.

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Inside Account Executive jobs

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Inside Account Executive Demographics

Gender

  • Male

    59.4%
  • Female

    38.3%
  • Unknown

    2.3%

Ethnicity

  • White

    83.1%
  • Hispanic or Latino

    9.5%
  • Asian

    5.6%
  • Unknown

    1.3%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    50.0%
  • Chinese

    14.3%
  • Mandarin

    14.3%
  • Portuguese

    7.1%
  • Carrier

    7.1%
  • Italian

    7.1%
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Inside Account Executive

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Inside Account Executive Education

Inside Account Executive

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Top Skills for An Inside Account Executive

HardwareCRMSalesRepresentativesAccountExecutivesManageAccountsCustomerBaseColdCallsSalesProcessSalesforceCustomerRelationshipsCustomerServiceSatisfactionBusinessDevelopmentChannelPartnersNewAccountsSalesCycleSHIVmwareC-LevelOutboundCallsDecisionMakers

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Top Inside Account Executive Skills

  1. Hardware
  2. CRM
  3. Sales Representatives
You can check out examples of real life uses of top skills on resumes here:
  • Promoted computer hardware, software, accessories and services to 150 East Coast commercial accounts while continually prospecting for new business.
  • Obtained freight quotes for customers and managed customer information in the CRM.
  • Partner with outside sales representatives to maximize coverage.Satisfying territorial sales quotas.
  • Ranked 21 in volume out of 460 account executives and number one in DC branch in 2006.
  • Manage accounts up to 110 companies

Top Inside Account Executive Employers

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Inside Account Executive Videos

A Day In The Life Of A CBD Account Manager At Procter & Gamble Canada

Career Advice on becoming an Account Manager by Alexandra F (Full Version)

Lin Chen, Technical Account Manager - CareerMash Tech Career Profile

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