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Become An Inside Account Manager

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Working As An Inside Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $88,489

    Average Salary

What Does An Inside Account Manager Do At Centurylink

* Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to small and mid-market accounts.
* Responsible for cold calling and prospecting over the phone, in a high activity sales model.
* Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas.
* Must be self-motivated, self-disciplined and provide prompt follow-up to all customer inquiries.
* Must be organized and maintain accurate records on daily activities and results

What Does An Inside Account Manager Do At General Electric

* Partner with our field sales teams to build relationships within accounts, assist in developing a
* business strategy to maximize opportunities for all diagnostic imaging products
* Achieve sales order and funnel growth volumes within assigned accounts/ territory
* Qualify opportunities into the funnel and drive customer contact penetration in assigned accounts
* Improve customer satisfaction by developing strong relationships with customers and field team
* Align to Inside Sales Gs & Os and perform to customer contact related metrics
* Track customer contact results/outcomes and opportunities through CRM tool and
* applicable tools/ trackers
* Rigorous follow up and teaming with Field team on deal and customer engagement strategies
* Develop a strong understanding of the GE Healthcare product portfolio to offer creative solutions to
* customers
* Conduct timely follow up with internal teams with adherence to all Quality and Compliance based expectations and

What Does An Inside Account Manager Do At Ingersoll Rand

* Own the service agreement renewal process:
* Prepare all renewal documents
* Review profitability and manage escalation
* Ensure service agreement packets are complete and distributed
* Monitor agreement compliance
* Periodically visit/call on service agreement customers to ensure continued satisfaction (primarily focus on small/medium size customers that can slip through the cracks)
* Own the service lead / quote process:
* Prepare quick-quotes for technicians based on leads, quote requests, and documentation from service work orders
* Coordinate lead follow-up with primary salesperson and technician
* Manage the leads and opportunities in CRM
* Estimates, quotes, closes, and enters owner direct contract, time and material and
* quoted service orders or basic HVAC Service related products/services
* Ensure accuracy of lead/quote pay-outs
* Track, measure, and report progress versus stated team and individual goals
* Responsible for quotes on small Turnkey jobs [less than $25
* K]
* Enter all information into CRM to create an Opportunity
* Inside Sales / Support activities
* Generate customer proposals for Account Managers when they are out of the office
* Generate lead lists from Heritage and other databases/opportunities
* Call on select customers to ensure satisfaction, identify opportunities, and provide recommendations for service improvement
* Act as local office champion for DFS, Chiller Rental and Linkage
* General inside sales support activities
* Promptly answers and responds to customer calls by determining needs, answering questions, or transferring to appropriate internal personnel, if needed
* May be assigned small number of customer accounts to manage
* Processes service orders or basic HVAC Service related products/services for owner Direct Account Managers
* Prepares and maintains project files for business quoted
* Responsible for order write-ups, submittal preparation, order follow-ups, order expediting, or service order routing
* Coordinates service order and fulfillment procedures

What Does An Inside Account Manager Do At RELX Group

* You are responsible for customer loyalty and customer satisfaction.
* This means you are the expert on the customer; you know everything about the customers’ business, strategy and research needs, budgets and competitive products at the customer.
* You translate this knowledge into implications for the holistic Elsevier value proposition and the solutions we offer.
* As the Account Manager you are responsible for meeting or exceeding the annual revenue targets and achieving long-term growth of overall Elsevier business at the account or territory.
* Next to that, you will deliver the content value story to the customer and drive customer value perception of Elsevier content, products and services.
* Inside AMs are responsible for successfully meeting current year and longer term revenue growth goals by working together with the other sales roles (SSM/CC) as a tight-knit team in the territory.
* AMs interact with various stakeholders at an account – not just the commercial buyer – and work to transform the value perception of Elsevier‘s core offering with researchers at the account.
* Build long-term Elsevier success in your territory.
* Responsible for new-sales within existing accounts for ScienceDirect Journals, Scopus, ebooks
* Responsible for strategic account planning, ensuring appropriate input from other stakeholders, and focusing on the customer’s business strategy.
* Maintain CRM activity log; Provide monthly reports to management; Produce an accurate monthly forecast
* years of inside sales experience, with preference for experience calling on corporate accounts selling complex products; we will consider other fields
* Experience with Consultative sales and negotiation skills experience, adept at all phases of the selling cycle from need creation, proposal preparation, negotiation, contracting to deal closure
* Experience working in a complex matrix of internal and external stakeholders is helpful
* Experience using complex enterprise software tool would be desirable.
* Background managing complex customers driving customer engagement and growing sales within accounts required
* Strong communication (verbal including on-line delivery and written) and presentation skills
* Strategic, consultative selling approach
* Enthusiasm and energy is a must!
* Bachelor's degree required

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How To Become An Inside Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Inside Account Manager jobs

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Top Skills for An Inside Account Manager

SalesTerritoryCustomerServiceAnnualQuotaRevenueGrowthCustomerRelationsEnsureCustomerSatisfactionSalesforceCustomerBaseSalesGoalsAccountManagementCRMAccountBaseStorageNewAccountsBusinessDevelopmentSalesQuotasProductLinesKeyDecisionMakersNewSalesChannelPartners

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Top Inside Account Manager Skills

  1. Sales Territory
  2. Customer Service
  3. Annual Quota
You can check out examples of real life uses of top skills on resumes here:
  • Manage sales territory focusing on Air Force Medical and DOD/Federal opportunities.
  • Provided high quality of customer services that resulted in repeat and referral business
  • Generated 100% of annual quota totaling $3M-$22M in direct sales.
  • Supported revenue growth for business supplies company with direct responsibility for managing 300+ accounts within southwest territory.
  • Utilized technical expertise to build effective customer relationships, uncover new opportunities, and close sales.

Top Inside Account Manager Employers

Inside Account Manager Videos

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