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Become An Inside Account Manager

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Working As An Inside Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $88,489

    Average Salary

What Does An Inside Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become An Inside Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Inside Account Manager jobs

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Inside Account Manager Career Paths

Inside Account Manager
Sales Manager General Manager
Account Manager
5 Yearsyrs
Account Manager Sales Manager
Director Of Sales
10 Yearsyrs
Inside Sales Manager Director Of Sales
Director Of Sales & Business Development
13 Yearsyrs
Senior Account Executive Regional Accounts Manager
Enterprise Account Manager
9 Yearsyrs
Sales Specialist District Sales Manager
Key Account Manager
7 Yearsyrs
Regional Accounts Manager Territory Account Manager
Major Account Manager
7 Yearsyrs
Sales Manager Regional Sales Manager
National Account Manager
8 Yearsyrs
Account Executive Regional Sales Manager
National Sales Manager
10 Yearsyrs
Outside Account Manager Account Executive
Regional Accounts Manager
8 Yearsyrs
Senior Account Manager Marketing Consultant
Regional Marketing Manager
7 Yearsyrs
Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Inside Sales Manager Account Manager
Sales Account Manager
6 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Sales Specialist Account Manager
Senior Account Manager
7 Yearsyrs
District Sales Manager National Sales Manager
Senior Sales Manager
7 Yearsyrs
Business Development Manager Director Of Sales
Senior Vice President, Sales
14 Yearsyrs
District Sales Manager National Account Manager
Strategic Accounts Manager
9 Yearsyrs
Business Development Manager Operations Director
Territory Manager
7 Yearsyrs
Senior Account Manager Sales Consultant
Territory Sales Manager
7 Yearsyrs
Senior Account Executive Regional Vice President
Vice President Of Sales & Operations
12 Yearsyrs
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Average Length of Employment
Territory Manager 3.8 years
Account Director 3.1 years
Account Manager 2.9 years
Top Employers Before
Internship 5.5%
Manager 2.5%
Top Employers After
Consultant 2.6%

Inside Account Manager Demographics

Gender

Male

53.8%

Female

45.5%

Unknown

0.7%
Ethnicity

White

81.7%

Hispanic or Latino

9.5%

Asian

6.6%

Unknown

1.5%

Black or African American

0.7%
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Languages Spoken

Spanish

60.9%

German

8.7%

Swedish

4.3%

Vietnamese

4.3%

Ukrainian

4.3%

Hindi

4.3%

Cantonese

4.3%

Urdu

4.3%

Thai

4.3%
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Inside Account Manager Education

Schools

University of Phoenix

15.9%

University of Central Arkansas

8.0%

San Jose State University

7.1%

University of Central Florida

5.3%

Purdue University

5.3%

Rider University

4.4%

Texas Tech University

4.4%

Texas State University

4.4%

Montclair State University

4.4%

Towson University

4.4%

University of New Mexico

4.4%

University of New Hampshire

3.5%

San Francisco State University

3.5%

Middle Tennessee State University

3.5%

Illinois State University

3.5%

Auburn University

3.5%

Pennsylvania State University

3.5%

San Diego State University

3.5%

College of DuPage

3.5%

University of Massachusetts Amherst

3.5%
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Majors

Business

34.3%

Marketing

13.9%

Communication

11.4%

Management

6.5%

Law

3.4%

Psychology

3.2%

English

2.9%

Political Science

2.7%

Sociology

2.5%

Criminal Justice

2.1%

Liberal Arts

2.1%

Finance

2.1%

Public Relations

2.1%

General Sales

2.1%

Kinesiology

1.5%

Education

1.5%

Specialized Sales And Merchandising

1.5%

Human Resources Management

1.5%

Information Technology

1.5%

Business Communications

1.3%
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Degrees

Bachelors

58.5%

Other

19.6%

Masters

10.2%

Associate

7.3%

Doctorate

2.5%

Certificate

1.8%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for An Inside Account Manager

SalesTerritoryCustomerServiceAnnualQuotaRevenueGrowthCustomerRelationsEnsureCustomerSatisfactionSalesforceCustomerBaseSalesGoalsAccountManagementCRMAccountBaseStorageNewAccountsBusinessDevelopmentSalesQuotasProductLinesKeyDecisionMakersNewSalesChannelPartners

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Top Inside Account Manager Skills

  1. Sales Territory
  2. Customer Service
  3. Annual Quota
You can check out examples of real life uses of top skills on resumes here:
  • Manage sales territory focusing on Air Force Medical and DOD/Federal opportunities.
  • Provided high quality of customer services that resulted in repeat and referral business
  • Generated 100% of annual quota totaling $3M-$22M in direct sales.
  • Supported revenue growth for business supplies company with direct responsibility for managing 300+ accounts within southwest territory.
  • Utilized technical expertise to build effective customer relationships, uncover new opportunities, and close sales.

Top Inside Account Manager Employers

Inside Account Manager Videos

A Day In The Life Of A CBD Account Manager At Procter & Gamble Canada

Account Manager Success Plan introduction

Career Advice on becoming an Account Manager by Alexandra F (Full Version)

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