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Become An Inside Channel Account Manager

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Working As An Inside Channel Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $91,000

    Average Salary

What Does An Inside Channel Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become An Inside Channel Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Average Length of Employment
Account Manager 2.9 years
Channel Manager 2.8 years
Top Careers Before Inside Channel Account Manager
Recruiter 3.2%
Manager 3.2%
President 2.2%
Top Careers After Inside Channel Account Manager

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Top Skills for An Inside Channel Account Manager

  1. Resellers
  2. Channel Partners
  3. VAR
You can check out examples of real life uses of top skills on resumes here:
  • Prospected and developed new resellers dedicated to lasting partnerships.
  • Focused on recruiting profitable channel partners.
  • Coordinated with VARS for status on orders from related departments on ensuring the delivery commitment to clients was met.
  • Advanced user of Salesforce sales management software, generating pipeline and account reports weekly.
  • Established and grew net new accounts.

Inside Channel Account Manager Demographics

Gender

Male

62.5%

Female

33.0%

Unknown

4.5%
Ethnicity

White

62.8%

Hispanic or Latino

14.4%

Black or African American

12.9%

Asian

6.5%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

66.7%

Korean

33.3%

Inside Channel Account Manager Education

Schools

Weber State University

15.9%

University of North Carolina at Greensboro

13.6%

Athens State University

9.1%

Howard University

6.8%

North Carolina State University

6.8%

California State University - Fullerton

4.5%

State University of New York Buffalo

4.5%

Colorado Technical University

4.5%

University of Phoenix

4.5%

Shaw University

4.5%

University of Alabama at Huntsville

4.5%

Delgado Community College

2.3%

University of Colorado at Boulder

2.3%

Purdue University

2.3%

Kansas State University

2.3%

University of North Texas

2.3%

Pennsylvania State University-Penn State Erie-Behrend College

2.3%

Troy University

2.3%

University of Oklahoma

2.3%

College of Central Florida

2.3%
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Majors

Business

29.1%

Marketing

12.7%

Communication

10.1%

General Sales

7.6%

Political Science

5.1%

English

5.1%

Psychology

3.8%

Management

2.5%

Sociology

2.5%

Business Communications

2.5%

Information Technology

2.5%

Criminal Justice

2.5%

Computer Programming

2.5%

Real Estate

2.5%

Liberal Arts

2.5%

Medical Technician

1.3%

Writing

1.3%

Management Science

1.3%

Biology

1.3%

Finance

1.3%
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Degrees

Bachelors

64.9%

Other

15.5%

Masters

9.3%

Associate

5.2%

Certificate

2.1%

License

1.0%

Diploma

1.0%

Doctorate

1.0%
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