How To Become An Inside Product Specialist: What It Is and Career Path

What is an inside product specialist and how to become one

Updated January 8, 2025

3 min read

As an Inside Product Specialist, you'll be responsible for delivering support to the sales team and customer service as a technical consultant. Giving direct advice to customers means you'll need to have great communication and problem-solving skills going into this position. Most tasks will be in the areas of sales, services, and customer relations.

This position is responsible for developing an in-depth understanding of a specific set of products. You'll often be providing the sales team with technical and application advice, as well as being able to answer any question a customer may have about the product. This includes pricing, features, interface, availability, and more.

Most Inside Product Specialists are required to have a bachelor's degree, strong customer service skills, and at least a year of industry experience. This is typically a full-time job, but the work hours may vary for different shifts. You have the opportunity to make between $30,000 - $70,000 a year, depending on your experience and your area of expertise. On average, an Inside Product Specialist makes about $27.75 an hour.

ScoreInside Product SpecialistUS Average

Salary

2.7

Avg. Salary $34,230

Avg. Salary $59,228

Stability level

7.1

Growth rate 4%

Growth rate 0.3%

Diversity

3.8

Race

American Indian and Alaska Native 0.23%

Asian 5.22%

Black or African American 3.90%

Hispanic or Latino 14.60%

Unknown 3.72%

White 72.34%

Gender

female 27.27%

male 72.73%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

7.1

Stress level is high

7.1 - high

Complexity level

8.4

Complexity level is challenging

7 - challenging

Work life balance

4.9

Work life balance is fair

6.4 - fair

Key steps to become an inside product specialist

Explore inside product specialist education requirements

Most common inside product specialist degrees

Bachelor's

72.4 %

Associate

14.9 %

Master's

4.5 %

Start to develop specific inside product specialist skills

Skills	Percentages
Sales Process	22.48%
Service Offerings	12.33%
Customer Relationships	9.17%
Technical Support	9.08%
Strategic Product	8.59%

Complete relevant inside product specialist training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New inside product specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an inside product specialist based on U.S. Bureau of Labor Statistics data and data from real inside product specialist resumes.

Research inside product specialist duties and responsibilities

Manage telephone relationships with senior management of client companies to troubleshoot and develop product.
Log all communications with customers in CRM contact database.
Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer s business.
Full cycle from interest generation to close and track all activity via Salesforce.com.

Prepare your inside product specialist resume

When your background is strong enough, you can start writing your inside product specialist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an inside product specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable inside product specialist resume templates

Build a professional inside product specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your inside product specialist resume.