Inside sales is another term for remote sales or virtual sales. Inside sales account managers specialize in maintaining customer relationships and getting new business remotely. They work primarily with the phone and computer.

Because the face-to-face element is removed, inside sales account managers have their work cut out for them. A day in the life as a sales account manager may include making cold calls, hunting leads, and filing reports. They may also interact with current customers and resolve complaints.

As an inside sales account manager, you need a good understanding of computer systems and how they work. You also need a large professional network to generate enough leads for the business. More importantly, you'll need persistence, determination, and a self-starter-mentality.

Most employers prefer a bachelor's degree in business-related fields when hiring to fill this position. They also value prior sales experience.

What Does an Inside Sales Account Manager Do

There are certain skills that many inside sales account managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and leadership skills.

Learn more about what an Inside Sales Account Manager does

How To Become an Inside Sales Account Manager

If you're interested in becoming an inside sales account manager, one of the first things to consider is how much education you need. We've determined that 72.9% of inside sales account managers have a bachelor's degree. In terms of higher education levels, we found that 5.2% of inside sales account managers have master's degrees. Even though most inside sales account managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Inside Sales Account Manager
Top Inside Sales Account Manager Jobs Near You

Inside Sales Account Manager Career Paths

Average Salary for an Inside Sales Account Manager

Inside Sales Account Managers in America make an average salary of $60,413 per year or $29 per hour. The top 10 percent makes over $90,000 per year, while the bottom 10 percent under $40,000 per year.
Average Inside Sales Account Manager Salary
$60,413 Yearly
$29.04 hourly

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Roles and Types of Inside Sales Account Manager

The role of an inside sales account manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general inside sales account manager responsibilities:

  • Account management - promote renewals, up-sell
  • Manage existing customer accounts with an emphasis to drive increase sales
  • The inside sales representative will support the overall sales growth effort by selling directly to customers

There are several types of inside sales account manager, including:

Account Manager

Role:

Account managers are in charge of managing sales, while also maintaining relationships with certain customers. As an account manager, you'll want to turn on the charm to get your customers to buy more of your product or service.

Your main goal as an account manager is to ensure existing clients continue to come back for more, while enticing new clients to give the product or service a whirl. In a way, you act as a liasion between the clients and company.

Sometimes your day will revolve around your clients. Typically you'll work an 8-5 schedule but some clients may need to meet around those hours, especially if they live in a different time zone. As an account manager, you need to be prepared for whatever is thrown your way.

  • Average Salary: $68,535
  • Degree: Bachelor's Degree

Sales Account Manager

Role:

Sales account managers are responsible for managing accounts and building fruitful relationships with clients. They generate sales activities, report on transactions, and set company goals.

If there is one item on the list of requirements for this job that you really need to take seriously, it is customer service skills. You will have a portfolio of accounts to manage, and your long-term success will depend on how well you get along with the clients the accounts belong to. You will be the point of contact to handle their needs. And the new business you generate will depend on your existing network of clients.

This is not an entry-level position, as is the case with most managerial roles. You need years of hands-on sales experience to get this one down pat. Apart from knowing how to delight your clients, you need to be familiar with appropriate software used for specific processes, understand how sales metrics work, and you can't crack under pressure.
  • Average Salary: $58,630
  • Degree: Bachelor's Degree

National Account Manager

Role:

National account managers function as the primary link between a business and its customers. They may be employed by various industries and their main responsibility is to tend to accounts by building and sustaining strong, personal yet professional relationships with key clients. By managing their portfolios, they serve as the main point of contact in case of any issue and mediate between clients and internal departments of the company.

National account managers supervise the work of regional account managers, setting and monitoring their sales targets. They negotiate contracts and assure the consistency of the brand. They stay on top of business trends by analyzing data, always one step ahead of customers' needs, and constantly develop new ways to increase business revenues.

This position is not the place for you to try your hand at sales and customer service. In order to be successful, you already need to have obtained solid experience in these areas, as well as an in-depth understanding of sales metrics and familiarity with CRM software. If you do have what it takes, you will be doing a lot of traveling while mastering your art holding a lucrative and esteemed position.
  • Average Salary: $96,948
  • Degree: Bachelor's Degree

States With The Most Inside Sales Account Manager Jobs

Mouse over a state to see the number of active inside sales account manager jobs in each state. The darker areas on the map show where inside sales account managers earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Inside Sales Account Manager Jobs By State

RankStateNumber of JobsAverage Salary
1California4,401$69,086
2Florida3,396$57,560
3Texas3,348$57,747
4Pennsylvania2,484$59,058
5Georgia2,104$49,271
6North Carolina2,007$46,198
7Ohio1,979$50,309
8New York1,970$70,331
9Virginia1,861$60,132
10Illinois1,797$49,598
11Washington1,740$83,252
12Minnesota1,441$53,235
13Arizona1,432$69,946
14Michigan1,360$60,512
15Tennessee1,297$41,254
16Massachusetts1,277$71,193
17Missouri1,121$42,475
18Maryland1,115$56,411
19Wisconsin1,096$53,023
20Indiana1,038$46,118
21New Jersey999$69,644
22Colorado795$57,203
23South Carolina792$41,613
24Oregon774$83,451
25Connecticut715$62,722
26Alabama618$41,390
27Louisiana570$57,671
28Utah569$51,453
29Kansas557$42,191
30Kentucky533$42,170
31Nevada506$69,461
32Iowa490$42,193
33Oklahoma466$48,835
34Arkansas461$43,860
35Nebraska356$51,408
36New Hampshire321$58,019
37Idaho316$58,115
38Mississippi293$45,940
39New Mexico286$56,542
40Delaware238$56,277
41Montana232$58,688
42West Virginia225$53,887
43Maine194$63,622
44Rhode Island169$56,252
45North Dakota165$50,225
46South Dakota154$47,997
47Hawaii123$69,355
48Wyoming122$59,833
49Alaska104$65,515
50Vermont92$67,714

Inside Sales Account Manager Education

Inside Sales Account Manager Majors

37.9 %
11.3 %

Inside Sales Account Manager Degrees

Bachelors

72.9 %

Associate

13.6 %

Masters

5.2 %

Top Colleges for Inside Sales Account Managers

1. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

Admissions
Most Popular Majors
Business
Communication
Accounting
Psychology
Marketing

2. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition

$10,555

Enrollment

30,360

Admissions
Most Popular Majors
Psychology
Finance
Communication
Political Science
Accounting

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

Admissions
Most Popular Majors
Finance
Business
Political Science
Marketing
Communication

4. University of Georgia

Athens, GA • Private

In-State Tuition

$11,830

Enrollment

29,474

Admissions
Most Popular Majors
Business
Psychology
Marketing
Accounting
Kinesiology

5. Virginia Polytechnic Institute and State University

Blacksburg, VA • Private

In-State Tuition

$13,620

Enrollment

27,730

Admissions
Most Popular Majors
Finance
Business
Communication
Accounting
Political Science

6. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

Admissions
Most Popular Majors
Business
Liberal Arts
Communication
Psychology
Political Science

7. Ohio State University

Columbus, OH • Private

In-State Tuition

$10,726

Enrollment

45,769

Admissions
Most Popular Majors
Finance
Business
Psychology
Communication
Marketing

8. University of Texas at Austin

Austin, TX • Private

In-State Tuition

$10,610

Enrollment

40,329

Admissions
Most Popular Majors
Business
Accounting
Liberal Arts
Psychology
Political Science

9. University of Houston

Houston, TX • Private

In-State Tuition

$8,913

Enrollment

37,291

Admissions
Most Popular Majors
Psychology
Business
Accounting
Finance
Kinesiology

10. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

$9,808

Enrollment

13,990

Admissions
Most Popular Majors
Economics
Accounting
Psychology
Business
Political Science

Top Skills For an Inside Sales Account Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.7% of inside sales account managers listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable Inside Sales Account Manager Resume templates

Zippia allows you to choose from different easy-to-use Inside Sales Account Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Inside Sales Account Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Inside Sales Account Manager Demographics

Inside Sales Account Manager Gender Distribution

Male
Male
57%
Female
Female
43%

After extensive research and analysis, Zippia's data science team found that:

  • Among inside sales account managers, 43.4% of them are women, while 56.6% are men.

  • The most common race/ethnicity among inside sales account managers is White, which makes up 78.2% of all inside sales account managers.

  • The most common foreign language among inside sales account managers is Spanish at 53.8%.

Online Courses For Inside Sales Account Manager That You May Like

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1. Account Management & Sales Force Design

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The first course in the Sales Operations/Management Specialization, Account Management & Salesforce Design aims to introduce learners to a variety of sales methods. Students will gain knowledge on steps in strategic planning and sales management, responsibilities of a sales manager, kinds of sales operations, a recap of the personal selling process, and the concept of a buying center...

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2. Sales and CRM Overview

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This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship...

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3. Salesforce Sales Operations

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The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead — Salesforce's official learning platform — this certificate aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This certificate is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary...

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Best States For an Inside Sales Account Manager

Some places are better than others when it comes to starting a career as an inside sales account manager. The best states for people in this position are Oregon, Washington, Massachusetts, and New York. Inside sales account managers make the most in Oregon with an average salary of $83,451. Whereas in Washington and Massachusetts, they would average $83,252 and $71,193, respectively. While inside sales account managers would only make an average of $70,331 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Inside Sales Account Manager Jobs: 1,740
Highest 10% Earn:
$124,000
Location Quotient:
1.34

2. Nevada

Total Inside Sales Account Manager Jobs: 506
Highest 10% Earn:
$117,000
Location Quotient:
1.36

3. Arizona

Total Inside Sales Account Manager Jobs: 1,432
Highest 10% Earn:
$121,000
Location Quotient:
1.38
Full List Of Best States For Inside Sales Account Managers

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Top Inside Sales Account Manager Employers

Most Common Employers For Inside Sales Account Manager

RankCompanyAverage SalaryHourly RateJob Openings
1Dell$113,549$54.59176
2Cisco$98,142$47.1837
3England Logistics$69,374$33.3517
4Motorola Solutions$68,301$32.8411
5Avnet$65,860$31.6611
6CDW$63,669$30.6128
7UPS$61,477$29.5646
8Office Depot$60,421$29.0515
9Waste Management$60,055$28.8711
10Anixter$58,410$28.0822

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