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Become An Inside Sales Account Manager

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Working As An Inside Sales Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $48,000

    Average Salary

What Does An Inside Sales Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become An Inside Sales Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Inside Sales Account Manager Career Paths

Inside Sales Account Manager
Account Manager
Director, Inside Sales
6 Yearsyrs
Account Manager Director Of Sales
Senior Sales Director
11 Yearsyrs
Account Manager District Sales Manager
Senior Territory Manager
8 Yearsyrs
Sales Account Manager Regional Sales Manager
National Accounts Sales Manager
8 Yearsyrs
Sales Account Manager District Sales Manager
Eastern Regional Sales Manager
10 Yearsyrs
Sales Account Manager National Account Manager
Senior National Account Manager
9 Yearsyrs
Business Development Manager Director Of Sales
Director Of Enterprise Sales
12 Yearsyrs
Business Development Manager Account Director
Global Account Director
12 Yearsyrs
Regional Sales Manager National Account Manager
Global Account Manager
9 Yearsyrs
Regional Sales Manager
Central Region Sales Manager
11 Yearsyrs
Territory Account Manager District Sales Manager
Major Account Manager
7 Yearsyrs
Territory Account Manager National Account Manager
Channel Manager
8 Yearsyrs
Territory Account Manager Regional Accounts Manager
Enterprise Account Manager
9 Yearsyrs
Territory Manager National Sales Manager
International Sales Manager
6 Yearsyrs
Territory Manager Major Account Manager
Government Account Manager
8 Yearsyrs
Business Development Manager Senior Sales Manager
Senior Account Sales Manager
7 Yearsyrs
Territory Manager Regional Accounts Manager
Channel Account Manager
7 Yearsyrs
Outside Sales/Account Manager
Regional Sales Manager, Mid Atlantic Region
9 Yearsyrs
Regional Accounts Manager Business Development Account Manager
Regional Account Sales Manager
8 Yearsyrs
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Average Length of Employment
Account Manager 2.9 years
Top Careers Before Inside Sales Account Manager
Manager 3.1%
Internship 2.8%
Top Careers After Inside Sales Account Manager
Owner 2.4%

Do you work as an Inside Sales Account Manager?

Average Yearly Salary
$48,000
Show Salaries
$35,000
Min 10%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$66,000
Max 90%
Best Paying Company
Intuit
Highest Paying City
New York, NY
Highest Paying State
New York
Avg Experience Level
3.1 years
How much does an Inside Sales Account Manager make at top companies?
The national average salary for an Inside Sales Account Manager in the United States is $48,554 per year or $23 per hour. Those in the bottom 10 percent make under $35,000 a year, and the top 10 percent make over $66,000.

Top Skills for An Inside Sales Account Manager

  1. Sales Goals
  2. Customer Service
  3. New Accounts
You can check out examples of real life uses of top skills on resumes here:
  • Cultivated business associations with senior level management to facilitate sales and identify prospective business opportunities to accomplish target sales goals.
  • Developed new opportunities through discovery conversations, order placements, customer service exchanges and competitive analysis.
  • Generated new accounts in multiple geographic region by contacting potential customers and educating professionals on products.
  • Directed daily activities of Inside Sales team at Chicago regional facility; personally managed Michigan sales territory.
  • Developed a strategic follow up regimen to effectively communicate, understand customer needs and grow an existing customer base.

Rank:

Average Salary:

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Top 10 Best States for Inside Sales Account Managers

  1. New York
  2. Rhode Island
  3. Texas
  4. Georgia
  5. North Carolina
  6. New Jersey
  7. Virginia
  8. Pennsylvania
  9. Idaho
  10. Oregon
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  • (1,086 jobs)
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  • (1,185 jobs)
  • (1,358 jobs)
  • (169 jobs)
  • (488 jobs)

Inside Sales Account Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,997 Inside Sales Account Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Inside Sales Account Manager Resume

View Resume Examples

Inside Sales Account Manager Demographics

Gender

Male

52.1%

Female

40.8%

Unknown

7.1%
Ethnicity

White

62.9%

Hispanic or Latino

16.0%

Black or African American

11.0%

Asian

6.8%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

53.8%

French

6.9%

German

6.2%

Portuguese

5.5%

Mandarin

3.4%

Italian

3.4%

Chinese

3.4%

Arabic

2.8%

Norwegian

2.1%

Russian

2.1%

Japanese

2.1%

Swedish

1.4%

Danish

1.4%

Carrier

1.4%

Turkish

0.7%

Cheyenne

0.7%

Dutch

0.7%

Korean

0.7%

Afrikaans

0.7%

Greek

0.7%
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Inside Sales Account Manager Education

Schools

University of Phoenix

18.9%

Texas State University

8.3%

University of Texas at Austin

6.4%

San Jose State University

5.8%

Pennsylvania State University

5.3%

Arizona State University

4.2%

Southern New Hampshire University

4.2%

University of North Texas

3.9%

Michigan State University

3.9%

University of Houston

3.9%

University of Tennessee - Knoxville

3.6%

Georgia State University

3.6%

Texas A&M University

3.6%

University of Oregon

3.6%

University of Delaware

3.6%

Strayer University

3.6%

Northeastern University

3.6%

Ohio University -

3.3%

Illinois State University

3.3%

Virginia Commonwealth University

3.3%
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Majors

Business

39.4%

Marketing

11.7%

Communication

7.7%

Management

5.1%

Psychology

3.9%

Political Science

3.1%

Accounting

2.7%

Finance

2.7%

Kinesiology

2.6%

Liberal Arts

2.4%

Criminal Justice

2.1%

General Sales

2.1%

History

2.0%

Education

1.9%

Economics

1.9%

English

1.9%

General Studies

1.8%

Sociology

1.8%

Public Relations

1.7%

Human Resources Management

1.6%
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Degrees

Bachelors

55.2%

Other

21.5%

Masters

9.7%

Associate

8.4%

Certificate

3.1%

Diploma

1.0%

Doctorate

0.7%

License

0.3%
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