Inside Sales Account Manager Resume Examples 2023

Research Summary. We analyzed 1,103 inside sales account manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Dell and T-Mobile US. Here are the key facts about inside sales account manager resumes to help you get the job:

The average inside sales account manager resume is 454 words long
The average inside sales account manager resume is 1.0 pages long based on 450 words per page.
Customer service is the most common skill found on an inside sales account manager resume. It appears on 15.7% of resumes.

After learning about how to write a professional inside sales account manager resume, you can make sure your resume checks all the boxes with our resume builder.

Inside Sales Account Manager Resume Example


Maria Gordon Inside Sales Account Manager Contact Information Los Angeles, CA (530) 555-7624 mgordon@example.com Skills Sales Process Sales Floor Metrics Caribbean Revenue Growth New Customers Product Development Communication Sales Quotes CRM Employment History Inside Sales Account Manager 2017 - Present Best Buy Los Angeles, CA Maintained and developed new accounts for territory of over 2.0 million annually. Continue follow up with exceptional customer service. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Manage national and key accounts throughout the US selling our small appliances and floorcare products. Inside Sales Manager 2016 - 2017 Best Buy Los Angeles, CA Developed contract strategies for business units to include but not limited to Public Relations, HR, Legal and Business Development. Trained and held responsibility for national complex account management. Executed sales floor presentations, including the set-up of new products. Received award for outstanding inventory control and loss prevention. Assisted customers in determining which products most appropriately suited their needs and consistently exceeded sales goals. Assisted management by running the sales floor and reacting quickly in a high paced sales environment. Business Developer 2009 - 2016 United Parcel Service Memphis, TN Account Executive (2000 2002): Prospected and secured new accounts; prepared quotes and contracts. Direct report to VP, Business Development responsible to assist him in all facets of business development and strategic planning. Sales/Marketing 2008 - 2009 AT&T Atlanta, GA Marketed and sold network service encompassing internet access, voice, data, website development and e-commerce applications. Assisted all customers in a gracious, prompt, professional and ethical manner while demonstrating renowned customer service. Consult with Small Businesses on the communication needs and add value to their communications spend. Education Bachelor's Degree Business 2000 - 2003 Strayer University Washington, DC


Ralph Bryant Inside Sales Account Manager Contact Info New York, NY (680) 555-8245 rbryant@example.com Skills WebinarCustomer RelationsCustomer ServiceCredit TermsCounter SalesStore ManagementAccount ManagementRevenue GrowthBusiness OwnersLocal Businesses Employment History Inside Sales Account Manager 2020 - Present Verizon New York, NY Developed customer facing PowerPoint presentations and letters to drive revenue growth. Recruited to start Account Management Division. Key Account Manager - Special Services Group (1985-1992) Established more than 10 new accounts, earning a combined profit of over $2.5M in 15 months. Inside Sales Specialist 2019 - 2020 Verizon New York, NY Conducted sales presentations and product demos via the phone and internet. Demonstrated High level of customer service while ensuring every customers needs were met. Delivered steadfast, turn-key sales support for five Corporate Account Managers with total sales of $12.5M in new annual revenue. Achieved or exceeded sales goals for (9) consecutive months. Trained Sales Support Specialists to research contracts and input accurate information into database. Provide customer service & troubleshooting with various wireless communication inquiries. Inside Sales Representative 2018 - 2019 Dell New York, NY Key Accounts: PG&E, Boeing, Honda, The Gap. Report back to upper management and implement ideas to sales floor raise numbers. Communicate with account management team concerning SLA management and inventory control. Field Sales Representative 2016 - 2018 T-Mobile Bronxville, NY Manage sales floor and plan and execute strategies to obtain daily goals. Side by side selling with new hires at Walmart locations to help them better understand the sales process. Facilitate weekly New Hire training sessions. Exceeded targeted sales goals by 40%. Managed and trained new customer service representatives and sales representatives. Education Bachelor's Degree Business 2008 - 2011 Monroe College Bronxville, NY


Maria Gordon Inside Sales Account Manager Los Angeles, CA (530) 555-7624 mgordon@example.com Experience Inside Sales Account Manager2017 - Present Best Buy•Los Angeles, CA Maintained and developed new accounts for territory of over 2.0 million annually. Continue follow up with exceptional customer service. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Manage national and key accounts throughout the US selling our small appliances and floorcare products. Inside Sales Manager2016 - 2017 Best Buy•Los Angeles, CA Developed contract strategies for business units to include but not limited to Public Relations, HR, Legal and Business Development. Trained and held responsibility for national complex account management. Executed sales floor presentations, including the set-up of new products. Received award for outstanding inventory control and loss prevention. Assisted customers in determining which products most appropriately suited their needs and consistently exceeded sales goals. Assisted management by running the sales floor and reacting quickly in a high paced sales environment. Business Developer2009 - 2016 United Parcel Service•Memphis, TN Account Executive (2000 2002): Prospected and secured new accounts; prepared quotes and contracts. Direct report to VP, Business Development responsible to assist him in all facets of business development and strategic planning. Sales/Marketing2008 - 2009 AT&T•Atlanta, GA Marketed and sold network service encompassing internet access, voice, data, website development and e-commerce applications. Assisted all customers in a gracious, prompt, professional and ethical manner while demonstrating renowned customer service. Consult with Small Businesses on the communication needs and add value to their communications spend. Skills Sales ProcessSales FloorMetricsCaribbeanRevenue GrowthNew CustomersProduct DevelopmentCommunicationSales QuotesCRM Education Bachelor's Degree Business2000 - 2003 Strayer University•Washington, DC

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

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What Should Be Included In An Inside Sales Account Manager Resume

1. Add Contact Information To Your Inside Sales Account Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Inside Sales Account Manager Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

37.9%

11.3%

7.9%

5.0%

Inside Sales Account Manager Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

Strayer University Washington, DC

Inside Sales Account Manager Resume Relevant Education Example #2

Bachelor's Degree In Business 2014 - 2016

Northeastern University Boston, MA

3. Next, Create An Inside Sales Account Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Inside Sales Account Manager Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Account Management Skills
The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.
CRM Skills
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
Salesforce Skills
Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.
Outbound Calls Skills
An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Top Skills for an Inside Sales Account Manager

Source: Zippia.com

Customer Service, 15.7%

Account Management, 9.3%

CRM, 9.0%

PowerPoint, 5.4%

Other Skills, 60.6%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Inside Sales Account Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Outside Sales

Avon Products

Managed home-based sales business and oversaw operations for four subordinate consultants.
Recruited, trained and mentored more than 70 incoming sales consultants.
Facilitated communication with Island Representatives, Direct Sales Managers, and District Assistants concerning various business issues.
Coordinated all communication as well as engineering and problem solving to provide the customer with a product that met their requirements.
Organized sales data and activity through customer relationship management (CRM) system.

Work History Example # 2

Sales Operations Specialist

Hilton Worldwide Holdings

Established and maintained strong relationships with internal and external customers through telephone and written communication.
Updated and maintained Delphi software applications.
Created and implemented external and internal communications strategies for key company initiatives
Prepared and maintained monthly budget for sales and incentives to encourage top performance by consultants.
Handled payroll and scheduling for all the health club employees.

Work History Example # 3

Sales/Marketing

Johnson & Johnson

Launched new Children s Tylenol/Children s Motrin CRM program with 15 executions on baby.com, which exceeded goals.
Influenced physicians' prescribing habits by articulating product features and benefits, incorporating repetition, and applying plenty of personality.
Led development of C-level relationships through Healthcare Financial Management Association, demonstrating resourcefulness in generating sales.
Developed internet strategy and business plan for entry into e-commerce personnel care business.
Led cross-functional teams on projects that improved effectiveness in forecasting, ROI trade spending, and customization of trade promotions.

Work History Example # 4

Business Development Specialist

Homes & Land

Automated documentation of electrical panel manufacturing process in Solidworks and AutoCAD.
Utilized CRM software including Salesforce and Outlook to organize contacts and appointments.
Worked closely with media planners, owners of advertising agencies, marketing directors and C-level management.
Used SalesForce CRM and helped maintain database of over 200 clients.
Worked with senior management of multiple companies as meeting participant and interpreter in Japanese, English and Mandarin Chinese.

5. Highlight Your Inside Sales Account Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your inside sales account manager resume:

Certified Sales Professional (CSP)

6. Finally, Add a Inside Sales Account Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Inside Sales Account Manager Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Create and led web-based and in-person training sessions on our CRM system with external manufacturers and internal sales/ business team members.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Sales Goals, be sure to list it in your resume’s skills section.

Assisted with marketing process within CRM with emphasis on maximizing the effectiveness of campaign operations and lead generation.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Closed $15M OEM software contract with Hewlett Packard over three-year ramp.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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