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Become An Inside Sales Associate

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Working As An Inside Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does An Inside Sales Associate Do At Thermo Fisher Scientific

* Gain a deep knowledge of Fisher Scientific’s products, business and processes
* Identify customers and potential customers via phone/email/websites.
* Capture customer contact information and upload into our CRM system.
* Communicate with small to medium sized customers regularly to strengthen our relationship and position as a preferred supplier
* Identify and close regular “run-rate” business at assigned districts/schools in the territory
* Implement marketing campaigns and promotions in their assigned territory
* Identify opportunities for increased partnerships within underpenetrated customers
* Identify and qualify leads for grants, construction, renovation, new programs, etc.
* Schedule site visits by the local representative when appropriate
* Build knowledge of the region and market; specifically customer and competitor trends
* Identify and suggest new opportunities for our products and services in the territory
* Performa other tasks as identified

What Does An Inside Sales Associate Do At Precision Castparts Corp.

* include the following.
* Other duties may be assigned.
* Talks with customers in assigned territory by phone to solicit orders for such products as aerospace production parts (eg: pins, latches, struts, etc.)
* Works with Engineering and Production Control and prepares price quotations or bids based on knowledge of material and labor costs and manufacturing schedules and processes.
* Submits bid to customer for examination and approval.
* Enters new customer data and other sales data for current customers into computer database.
* Develops and maintains relationships with purchasing contacts.
* Investigates and resolves customer problems with deliveries

What Does An Inside Sales Associate Do At Don's Johns Inc.

* Product knowledge and pricing.
* Be able to offer all available products to the customer or caller so that they can make an informed decision about their rental and service selection.
* Operational knowledge.
* Have a complete understanding of order fulfillment so that all critical items are covered and incorporated into each customer order.
* Complete understanding of the entire customer service process including order entry, complaint handling, inventory availability, service issues, and Accounts Receivable.
* Prospect efficiently for new potential customers and contact via phone or email as needed.
* Manage and respond to incoming sales inquiries acquired by phone or email.
* When needed, passing the 7K and above leads to the SEV Account Manager or SEV Sales Manager.
* Identify decision makers within targeted leads to begin sales process.
* Complete understanding of the CRM and maintenance of data input.
* Create Quotes from ServMan and proposals from bid proposal templates when needed.
* Make outbound follow-up calls for quotes and to existing customers to check on future sales
* Investigate and troubleshoot customer service issues using available resources to resolve simple issues in a proactive manner to avoid occupying operations time whenever possible.
* Attend periodic sale meetings as scheduled by Sales Manager.
* Attend some special events to ensure that company goals are met by providing customer with restroom layout as well as feedback at the end of event.
* Develop event logistics and operational expertise to support event planning and layouts, product troubleshooting and recommendations for future years.
* Consult with customers to help coordinate events and anticipate their temporary restroom needs.
* Attend periodic sales training
* When necessary, support marketing efforts such as trade shows, exhibits and other events.
* Performance Expectations

What Does An Inside Sales Associate Do At Microfinancial Inc.

* Initiate and develop relationships with equipment vendors/dealers.
* Initiate outbound cold calls (leads are provided) to vendor prospects to qualify and educate them about the TimePayment Corp. (TPC) value proposition.
* Build a pipeline of potential vendors to support quota.
* Forecast monthly new vendor applications.
* Develop incremental action plans to close gaps between forecast and actual quota.
* Respond to inbound inquiries from interested vendors who are looking to partner with TimePayment.
* Maintain a question based solution-oriented selling approach.
* Effectively qualify vendors through Leasing Needs Analysis; using value-based selling methods such as SPIN.
* Diligently use Customer Relationship Management (CRM) database (Salesforce) for sales processing; capturing relevant data, maintaining comprehensive and accurate notes.
* Effectively use the Internet and other resources to prospect for new leads, and to better understand vendor’s industry and business
* Organized approach to working through lead sources to generate new business.
* Maintains intelligence on competition, understand competitors' strengths and weaknesses, and effectively articulate TimePayment’s competitive advantage.
* Keep management informed about geographic and market opportunities.
* Measures of Success:
* Completion of Vendor Profile
* Quality of Vendor records
* A minimum of 1 vendor application per day
* Skills, Knowledge and Characteristics:
* Financially motivated
* Detail oriented (strong follow up)
* Business acumen
* Enthusiasm (engaging)
* Conduct dialogue leading to sense of urgency
* Influence decisions
* Prospecting and cold calling
* Driven to succeed
* Works effectively as part of a team, exerts positive influence, and supports TimePayment’s mission
* Maintains positive outlook, professionalism and technical and product knowledge

What Does An Inside Sales Associate Do At Dish

* You will be responsible for retaining customers by sharing your knowledge and enthusiasm about our pricing, service, and technology.
* Our Customer Retention Specialists typically talk with 35
* existing customers per day, from all over the country.
* By building quick rapport and using your assertiveness and confidence, youll educate current customers on why they should stay with DISH! You should feel comfortable overcoming objections, have a desire to constantly learn, and be willing to accept feedback.
* We need driven individuals who can adapt as we continue to grow and who are motivated to advance to handle new responsibilities

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How To Become An Inside Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Inside Sales Associate jobs

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Inside Sales Associate Career Paths

Inside Sales Associate
Project Manager Program Manager General Manager
Account Manager
5 Yearsyrs
Inside Sales Engineer Account Manager Sales Manager
Branch Manager
6 Yearsyrs
Outside Sales Representative Account Executive
Business Development Manager
9 Yearsyrs
Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
General Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Operations Manager Branch Manager Account Executive
District Sales Manager
7 Yearsyrs
Outside Sales Representative Sales Manager
General Sales Manager
8 Yearsyrs
Sales Manager Office Manager Sales Consultant
Internet Sales Manager
6 Yearsyrs
Project Manager Senior Project Manager Senior Product Manager
Marketing Director
7 Yearsyrs
Sales Consultant Territory Manager Account Manager
Marketing Manager
6 Yearsyrs
Inside Sales Manager Regional Sales Manager
National Account Manager
8 Yearsyrs
Inside Sales Manager Operations Manager Account Executive
Product Manager
7 Yearsyrs
Operations Manager General Manager District Manager
Regional Manager
8 Yearsyrs
Inside Sales Representative Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Sales Manager General Manager Account Manager
Sales Account Manager
6 Yearsyrs
General Manager Sales Consultant Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Account Executive Sales Consultant
Sales Manager
5 Yearsyrs
Inside Sales Representative Account Manager
Senior Account Manager
7 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Territory Manager
7 Yearsyrs
Inside Sales Engineer Outside Sales Sales Manager
Territory Sales Manager
7 Yearsyrs
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Inside Sales Associate Demographics

Gender

  • Male

    56.4%
  • Female

    42.7%
  • Unknown

    1.0%

Ethnicity

  • White

    81.4%
  • Hispanic or Latino

    10.3%
  • Asian

    6.3%
  • Unknown

    1.5%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    61.9%
  • French

    4.8%
  • Swedish

    3.6%
  • Portuguese

    3.6%
  • German

    3.6%
  • Hindi

    2.4%
  • Mandarin

    2.4%
  • Chinese

    2.4%
  • Japanese

    2.4%
  • Gujarati

    1.2%
  • Korean

    1.2%
  • Cree

    1.2%
  • Danish

    1.2%
  • Bulgarian

    1.2%
  • Hungarian

    1.2%
  • Norwegian

    1.2%
  • Russian

    1.2%
  • Tamil

    1.2%
  • Braille

    1.2%
  • Malayalam

    1.2%
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Inside Sales Associate

Unfortunately we don’t have enough data for this section.

Inside Sales Associate Education

    Schools

    • University of Phoenix

      20.1%
    • Arizona State University

      6.1%
    • Florida State University

      5.5%
    • Liberty University

      4.9%
    • Colorado State University

      4.9%
    • University of South Florida

      4.3%
    • West Virginia University

      4.3%
    • San Diego State University

      4.3%
    • University of Utah

      4.3%
    • Kaplan University

      4.3%
    • Northeastern University

      4.3%
    • Villanova University

      3.7%
    • Brigham Young University

      3.7%
    • Michigan State University

      3.7%
    • Ramapo College of New Jersey

      3.7%
    • Utah Valley University

      3.7%
    • Ohio State University

      3.7%
    • University of Southern Mississippi

      3.7%
    • George Mason University

      3.7%
    • Kennesaw State University

      3.7%
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    Degrees

    • Bachelors

      48.4%
    • Other

      24.0%
    • Associate

      11.8%
    • Masters

      9.8%
    • Certificate

      3.7%
    • Doctorate

      1.2%
    • License

      0.8%
    • Diploma

      0.4%
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Inside Sales Associate

Unfortunately we don’t have enough data for this section.

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Top Skills for An Inside Sales Associate

ProductKnowledgeInsideSalesDeliverySalesRepsMonthlySalesGoalsSalesforceCRMPurchaseOrdersContractorsColdCallsInternetPhoneCallsCustomerRelationsInboundCallsEnsureCustomerSatisfactionOutboundCallsCustomerOrdersOrderEntryNewAccountsSalesAssociates

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Top Inside Sales Associate Skills

  1. Product Knowledge
  2. Inside Sales
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Developed their ability to utilize their resources in order to maximize their performance and product knowledge.
  • Metal building estimator and inside sales of metal roofing and accessories.
  • Provided technical reports to Senior Vice President of Operations in delivery of monthly statistics to corporate headquarters.
  • Specialize with processing quotes, creating reports, and pricing for Sales Reps accounts.
  • Provided Salesforce training internally and to sister companies in Europe.

Top Inside Sales Associate Employers

Inside Sales Associate Videos

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