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Top 50 Inside Sales Associate Skills

Below we've compiled a list of the most important skills for an Inside Sales Associate. We ranked the top skills based on the percentage of Inside Sales Associate resumes they appeared on. For example, 14.4% of Inside Sales Associate resumes contained Product Knowledge as a skill. Let's find out what skills an Inside Sales Associate actually needs in order to be successful in the workplace.

These are the most important skills for an Inside Sales Associate:

1. Product Knowledge

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high Demand
Here's how Product Knowledge is used in Inside Sales Associate jobs:
  • Developed and maintained positive relationships with customers through exceptional customer service and technical product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Acquire and incorporate product knowledge into day-to-day business planning, sales strategies and recommendations for ways to enhance the business.
  • Established a multifaceted skill set through high product knowledge, accurate accounting, processing and price negotiations.
  • Developed their ability to utilize their resources in order to maximize their performance and product knowledge.
  • Increased sales by ensuring the customer had all the product knowledge available to them.
  • Completed comprehensive sales training which included product knowledge, salesmanship, and software systems.
  • Provided customer support; used product knowledge for improved sales and service.
  • Utilized product knowledge to suggest specific products to meet customers' needs.
  • Coordinated with suppliers to stock new products and perform product knowledge workshops.
  • Started as a warehouse employee pulling orders and gaining product knowledge.
  • Conducted sales product knowledge classes for fellow associates, and customers.
  • Demonstrated excellent customer service skills, and in-depth product knowledge.
  • Utilize product knowledge to make recommendations to customers.
  • Specialized in Goodman and Amana product knowledge.
  • Gained product knowledge through training on various products and businesses such as Directv, Verizon, and Lifeshield Security.
  • Handled customer objections in regards to product knowledge, pricing, and products offered by industry competitors.
  • Practiced up-selling based on product knowledge and "right-sizing" the customer.
  • Promote sales for the merchandiser Product knowledge specialist Team lead sales instructor
  • Received inbound calls Obtained product knowledge Informed customers about the best product for their needs Lead customers to sales

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2. Inside Sales

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high Demand
Here's how Inside Sales is used in Inside Sales Associate jobs:
  • Performed a broad range of tasks for the department; focusing on baby registry, inside sales, and client services.
  • Developed inside sales skills while working with Sales Force application to develop client base.
  • Sole Inside Sales Associate promoted to Account Executive from 11 person Sales Training Class
  • Promoted to Inside Sales Representative for the state of New York Public Sector accounts
  • Transitioned to inside sales to continue my career goal of outside sales.
  • Functioned as key contact person for Inside Sales Team during SAP implementation.
  • Metal building estimator and inside sales of metal roofing and accessories.
  • Process requests for inside sales team and outside sales representatives.
  • Hired as an intern but soon converted to Inside Sales.
  • Helped train inside sales associates to improve customer satisfaction.
  • Garnered the award of number one inside sales associate.
  • Executed daily operations of inside sales and purchasing.
  • Assigned to floor management and inside sales.
  • Managed inside sales for Western/Central U.S.
  • Explored all aspects of inside sales.
  • Worked as inside sales associate.
  • Trained new inside sales associates.
  • Implemented 2006 sales plan for the Inside Sales team, which became the standard for generating new business.
  • Received award for top inside sales for the region at Rainsoft and met performance goals.
  • Managed inside sales leads for Eudora email program.

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78 Inside Sales Jobs

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3. Sales Goals

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high Demand
Here's how Sales Goals is used in Inside Sales Associate jobs:
  • Recognized as optimum seller for repeatedly exceeding monthly sales goals.
  • Created and executed sales strategy for industry specialty items that increased overall annual sales exceeding year-to -date sales goals.
  • Work closely with outside salesman, customers and managers to meet, maintain and exceed sales goals.
  • Accomplished monthly sales goals within territory by up selling and generating new business.
  • Achieve and exceed established weekly, monthly, quarterly and annual sales goals.
  • Performed routine follow up calls as per renewal procedure to hit Renewal Sales Goals
  • Gained merchandising experience which led to consistently exceeding monthly sales goals.
  • Exceeded sales goals by consistently closing 80% of daily calls.
  • Improved team morale by exceeding daily and weekly sales goals.
  • Exceeded targeted sales goals by 20+% on regular basis.
  • Exceeded sales goals and met 100% of project deadlines.
  • Achieve monthly sales goals by utilizing sales/call management skills.
  • Report to lead with daily/weekly sales goals and achievements.
  • Exceeded sales goals in a performance based environment.
  • Set and achieved personal sales goals.
  • Exceeded 2015 new business sales goals of $300,000 by nearly 40%.
  • Achieved sales goals a by picking up the phone and calling fsbo and expires.
  • Performed on a variety of dimensions to exceed sales goals & quality assurance requiements.
  • Represent the company in a positive manner while achieving weekly sales goals.
  • Limited customer objections while meeting customer objectives Met sales goals consistently Received a Teammate of the Season award twice

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1 Sales Goals Jobs

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4. Phone Calls

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high Demand
Here's how Phone Calls is used in Inside Sales Associate jobs:
  • Answered phone calls from prospective buyers and input their bids accordingly, contacted the buyers when needed to finalize financial details.
  • Process an extensive amount of various correspondence, faxes, emails, and phone calls on a daily basis.
  • Generated orders by telephone calls, transferring orders to fulfillment, explaining stock-outs and expected delivery dates.
  • Operated counters including management of phone calls, inventory in the showroom, and customer walk-ins.
  • Support our Account Reps by helping to close Opportunities through phone calls and e-mails.
  • Handled cash register, monitored daily phone calls with both customer and product vendors.
  • Initiated telephone calls to customers to generate sales to achieve projected sales goal.
  • Provided a quality customer experience while taking over 70+ phone calls per day.
  • Answered and directed telephone calls and assisted customers with questions and payments.
  • Provide customer service, answer questions about products and take phone calls.
  • Answered all incoming emails and phone calls from potential clients.
  • Answer and direct all phone calls to the correct salesperson.
  • Answer client phone calls & receive product orders.
  • Put stock away and take phone calls.
  • Answered incoming phone calls for rental orders.
  • Input orders for walk in customers and carried each order through entire process Received customer phone calls regarding inquires and concerns.
  • Promoted and sold West Print and Proview products through outbound and inbound telephone calls to existing and potential legal professionals.
  • Scheduled window replacement consultations in a fast paced inbound/outbound call center making 100+ phone calls per day.
  • Prospected new clients by making over 75 outbound phone calls per day and delivering webinar presentations.
  • Demonstrated excellent rapport building skills Made roughly 100 phone calls per day Executed and set face-to-face meetings with prospective plan-holders

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1 Phone Calls Jobs

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5. Purchase Orders

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high Demand
Here's how Purchase Orders is used in Inside Sales Associate jobs:
  • Received customer purchase orders, generated sales orders, RMA's, and invoices using EVO ~ ERP.
  • Assisted new and existing customers on price quotes, maintenance and purchase orders over the phone.
  • Research and report to financial managers any discrepancies or issues with any customer purchase orders.
  • Process sales orders, purchase orders and service work orders for the commercial sales division.
  • Processed purchase orders from customers as well as handled all credit and re-bill issues.
  • Coordinate with other departments in handling purchase orders and providing service to customers.
  • Process sales orders, purchase orders and warehouse pull tickets for will-call.
  • Create purchase orders and track/update customers on the status of their order.
  • Receive and process purchase orders and service contracts from corporate clients.
  • Located specialty and non-stock items and created purchase orders for same.
  • Quote product pricing for clients, receive and process Purchase Orders.
  • Processed purchase orders, negotiate blanket pricing, and JIT delivery.
  • Processed sample supply requests, client credit requests and purchase orders.
  • Performed outbound and inbound sales calls to fill purchase orders.
  • Draft purchase orders to restock inventory as needed.
  • Determined raw materials needed and created purchase orders.
  • Processed purchase orders to finalize sales.
  • Receive and unload incoming materials, and compare informations on packing slips with purchase orders to verify accuracy of shipment.
  • Create an place purchase orders, confirm receipt of shipments and deliver all components to clients.
  • Manage various outside accounts Manage inventory locations and merchandise returns Create purchase orders for customers on account Assist all walk in customers

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6. Customer Service

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high Demand
Here's how Customer Service is used in Inside Sales Associate jobs:
  • Solved problems for customer service representatives.
  • Provide customer service to contractors by process of receiving orders, filling the order and ensuring timely delivery of the orders.
  • Provided excellent customer service by supporting customers in determining the ideal product from a complex product line of industrial materials.
  • Experience gained Excellent customer service skills, sales driven performance, monthly contest winner, computer based communication and applications
  • Confer with customers in all phases of quoting, sales, customer service, claims and corrective actions.
  • Tested scenarios, redesigned processes, and trained customer service, sales, and marketing users.
  • Called potential clients, took surveys and set appointment, adhered to their customer service skills.
  • Received trouble calls from customer service call center, management and field service technicians.
  • Trained and mentored new employees on company customer service policies and service level standards.
  • Delivered superior customer service and sales support to outside team resulting in promotion.
  • Expedited sales and service while remaining helpful and delivering great customer service.
  • Answer customer service calls to obtain orders and fulfill their needs.
  • Applied customer service skills to phone communications for inquiries and orders.
  • Advised sales teams on new application packages, Customer services.
  • Managed a front desk team in sales and customer service.
  • Interfaced with customers to generate sales and provide customer service.
  • Maintained customer service for clients in my database.
  • Manage purchase order accounts Practice exemplary customer service Exhibit constant time management and multi tasking skills
  • Inventory Management Established proficient customer service knowledge Packaging orders Delivering Product
  • Cashier Merchandising Advertising Scheduling Customer service Inventory Facilitate staff trainings.

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40 Customer Service Jobs

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7. New Accounts

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high Demand
Here's how New Accounts is used in Inside Sales Associate jobs:
  • Prospected for potential new accounts, utilizing telemarketing techniques.
  • Managed and met weekly sales budgets while acquiring new accounts with correct expectations and best practices for success.
  • Tasked with developing and nurturing new accounts, increasing sales, and sales margins on existing accounts.
  • Developed sales opportunities by researching and identifying potential accounts, soliciting new accounts, and building rapport.
  • Managed a pipeline of $1.5M that supported the sale of $223K in new accounts.
  • Generated new accounts for new clients as well as maintained contact to ensure repeat sales.
  • Set up new accounts established customer credit and set up payment methods on products purchased.
  • Entered new accounts, along with mailings for those accounts with current product promotions.
  • Averaged 28 new accounts monthly exceeding quota of 14 per month for 2 years.
  • Contributed to increasing company revenues by adding new accounts (fire protection systems).
  • Drive sales through creation of solution strategies for existing and new accounts.
  • Supported outside sales force in opening new accounts and maintaining current accounts.
  • Closed new accounts and managed relationships to activation phase.
  • Established new accounts via referrals and cold calls.
  • Prospect and set up new accounts with customers.
  • Set up new accounts and installation dates.
  • Focus on prospecting and new accounts.
  • Started 5 new accounts and grew business to $8,000 to $12,000 in same time frame.
  • Develop new accounts by cold calling Request information packets to be sent to potential customers and Alert District Sales of potential sales
  • included prospecting new accounts through cold calling and establishing new business relationships as well as maintaining current data base.

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8. Sales Reps

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high Demand
Here's how Sales Reps is used in Inside Sales Associate jobs:
  • Managed and delivered weekly opportunity reports for Outside Sales Reps.
  • Worked closely with management and outside sales reps and conducted strategic planning for product ordering, shipments, and customer servicing.
  • Collaborated with my team to make sure all guests were taken care of and assisted the sales reps with invoices.
  • Delivered exceptional service to clients, vendor and outside sales reps to become the go to person within the business.
  • Developed effective relationships with West Coast sales reps, dealers, and contractors utilizing company policies to create sales.
  • Key responsibilities included support of a regional sales team consisting of Sales Reps, Channel Manager and Sales Director.
  • Specialize with processing quotes, creating reports, and pricing for Sales Reps accounts.
  • Facilitated the daily routes of 8-12 outside sales reps through telesales calls.
  • Provide sales reps with leads, quotes, and production updates.
  • Teamed with field sales reps to grow business and product penetration.
  • Generated leads for Inside Sales Reps based on incoming marketing data.
  • Research and assist Inside Sales Reps with general task substitution.
  • Identify and refer sales opportunities to outside Sales Reps.
  • Help solving client problems and managing relationships with senior sales reps.
  • Developed and successfully utilized pipeline and calendar management Supervised 5 Inside Sales Reps - ie) Recruiting, Training, Motivating

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2 Sales Reps Jobs

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9. Outbound Calls

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high Demand
Here's how Outbound Calls is used in Inside Sales Associate jobs:
  • Exceeded weekly outbound calls volume and lead quotas by an average of 33% and 20%, respectfully.
  • Enhanced profit through both inbound and permission based outbound calls by utilizing persuasive sales and closing techniques.
  • Make outbound calls from a list of leads based on territories to gain additional business.
  • Verified and updated customers' information while following script during inbound and outbound calls.
  • Drive sales through inbound and permission based outbound calls by using persuasive sales techniques.
  • Supported Field Marketing Campaigns through outbound calls and emails to capture additional business.
  • Increased team profit by 20% through inbound/outbound calls utilizing persuasive sales techniques.
  • Maintained daily phone contact with customers through inbound and outbound calls.
  • Averaged 55 outbound calls per day to prospect for net-new opportunities.
  • Implemented a consultative selling approach on all inbound and outbound calls.
  • Build customers Trust and relations through inbound and outbound calls.
  • Managed inbound and outbound calls from customers and wholesalers.
  • Answer more than 150 inbound/outbound calls weekly.
  • Maintain 50-60 outbound calls per day.
  • Average 80-120 outbound calls per day.
  • Initiated over 15,000 outbound calls.
  • Engaged business owners/ operators to gauge their need for digital advertising Made over 100 outbound calls a day in an office setting
  • Lead conversion rate is 7% -Generate 150 appointments for my parenters a quarter -300 outbound calls a month.
  • Selected accomplishments: Conducted 40-50 outbound calls daily resulting in 3-4 demos a week.
  • Perform sales lead analysis, outbound calls and email follow-ups Process sales and orders Responsible for customer relationship development and management

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1 Outbound Calls Jobs

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10. CRM

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high Demand
Here's how CRM is used in Inside Sales Associate jobs:
  • Posted documents to accounts or leads (depending on each applicant's business status) on the company's CRM system.
  • Developed a standardized, customized CRM system to track sales and marketing ROI that linked into operational and financial ERP systems.
  • Managed a book of business and noted interactions with clients and prospects in customer relationship management database (CRM).
  • Ended tenure with sales pipeline of $1.5 million tracked through the use of Sales Force CRM solution.
  • Excelled in the Management of CRM Database, RMS, and BOCRIS with Product Ordering capabilities.
  • Worked directly with Goldmine program (CRM) to contact current and potential customers.
  • Ensured that data is accurately entered and managed within the company s CRM system.
  • Organized sales data and activity through customer relationship management (CRM) system.
  • Set up customer interaction and reporting schedule management via spreadsheets and custom CRM.
  • Organized and maintained information utilizing Sales Force, CRM tracking system.
  • Managed daily maintenance of company CRM (Sales Force) systems.
  • Utilized CRM software to generate and nurture leads.
  • Introduced automated weekly CRM dashboards for top management.
  • Used an inside CRM to track progress.
  • Input new potential clients in CRM system.
  • Used Excel, Word, Outlook, Adobe Acrobat, TS Central CRM daily.
  • Work with CRM systems (GoldMine).
  • Prospected for potential customers through web searches and handled/updated customer database in Maximizer CRM.
  • Maintain client accounts in CRM seibel 7 software.
  • Assisted in defining and delivering vision and product roadmap that covers Salesforce CRM application, and maintenance.

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6 CRM Jobs

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11. Sales Floor

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high Demand
Here's how Sales Floor is used in Inside Sales Associate jobs:
  • Developed ideas or plans for advertising merchandise displays for sales floor and windows.
  • Maintained stock levels on the sales floor and in the stockroom.
  • Worked sales floor, cash register, restocking and overstock
  • Maintained presentation of sales floor.
  • Create Materials list from blueprint & Invoice customers Sales and maintenance of sales floor to company standards

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36 Sales Floor Jobs

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12. Customer Relations

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high Demand
Here's how Customer Relations is used in Inside Sales Associate jobs:
  • Achieved a 32% attendance rate at property investment conferences by establishing a trusting customer relationship and providing accurate qualifying details.
  • Helped customers grow businesses by maintaining excellent customer relationships and providing ideas for salon contests and retail incentives.
  • Build customer relationships with exceptionally high levels of service to ensure customer satisfaction and retention.
  • Established and maintained customer relationships, communicated with customers and co-workers to provide technical information.
  • Initiate and maintain customer relationships through tenacious persistence and communication via email and telephone.
  • Establish and nurture new client relationships through innovative marketing techniques and exceptional customer relations.
  • Helped improve customer relations by establishing friendly bonds and maintaining a professional relationship.
  • Manage customer relationships to ensure superior customer service and repeat business.
  • Demonstrated and performed excellent customer relations and organizational skills.
  • Developed and maintained customer relationships retaining key accounts.
  • Manage existing and potential customer relationships.
  • Established and maintained ongoing customer relationships.
  • Generate weekly sales reports for the vice president of sales and management team Skills Used Customer Relations Accounting Sales
  • Performed the tasks of gathering and recording information and sales activity data in the customer relationship.
  • Maintain high level of customer service and customer relations to new and existing clients.
  • Followed up and collected payments on past due accounts while maintaining excellent customer relationships.
  • Worked closely with outside sales team to improve customer relations.
  • Established long-term customer relationships through prompt and courteous service.
  • Manage the customer relationship from initial call through closure of sale Resolve issues on the first call or escalate appropriately.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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13. New Clients

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high Demand
Here's how New Clients is used in Inside Sales Associate jobs:
  • On-boarded new clients into the AS400 and CAS system environment and assisted with discovering a local distributor or sales agent.
  • Top 10% sales performer 11 of 12 times per year working with new clients to establish home based businesses.
  • Initiated an outbound calling program to acquire new clients and enhance client loyalty by promoting the Partner's Program.
  • Applied governance strategies and risk mitigation controls to determine the validity of net new clients.
  • Help open new contracting accounts for new clients as well as expanding on current business.
  • Acquired new clients for online search advertising company through inbound sales efforts.
  • Focused on growing existing accounts while acquiring new clients.
  • Gained new clients through cold-calling and e-mail communications.
  • Verify POC shipments Develops Proposals, LVC Agreements for Prospective new clients Maintains new leads lists, and customer data base
  • Created and supervised the "first file" program for new clients and provided ongoing training.

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14. Cold Calls

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high Demand
Here's how Cold Calls is used in Inside Sales Associate jobs:
  • Achieved $20K in monthly revenue in 9 months by consistently completing a minimum of 50 cold calls per day.
  • Performed 80 - 100 daily cold calls that resulted in 2 new qualified prospects exceeding average by 4%.
  • Conduct an average of 30 to 35 outbound cold calls per day to local merchants within 13 city territory.
  • Generated client base and developed new business through cold calls and business-to-business sales calls; managed existing key accounts.
  • Conducted cold calls to Small Chain, Independent and Institutional pharmacies regarding McKesson APS technology and product offerings.
  • Make cold calls to new businesses to promote the medical instrument and up sale the product.
  • Developed leads, performed cold calls, and set sales appointments for prospective North America customers.
  • Placed a minimum of 120 cold calls per day into Dell Accounts to create sales opportunities.
  • Completed thirty daily cold calls, with an average customer conversion rate of 30 %.
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and email.
  • Completed approximately 15-20 cold calls in person and 40-80 via telephone per week.
  • Maintained and grew existing accounts via excellent customer service skills and cold calls.
  • Performed 100+ cold calls per day and scheduled 7 appointments per week.
  • Led department in volume of cold calls for thirteen consecutive months.
  • Executed cold calls to over 300 potential investors daily.
  • Acquire new customers through cold calls and other outlets.
  • Placed 75- 100 outbound cold calls to homeowners daily.
  • Make cold calls to specify target markets.

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15. Customer Orders

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Here's how Customer Orders is used in Inside Sales Associate jobs:
  • Manage customer orders, assuring timely and accurate completion while upholding high standards of customer satisfaction.
  • Secured logistics for customer orders utilizing the most cost effective method of transportation.
  • Processed nationwide customer orders for construction materials.
  • Maintain best order accuracy and efficiency, place, and follow through with transfers and purchase orders to fulfill customer orders.
  • Processed customer orders, responded to transportation and shipping issues, addressed customer needs as they arose.
  • Created purchase orders for certain products that were needed either for store stock or customer orders.
  • Work with Sales team to verify customer orders have correct product, pricing and freight costs.
  • Coded and input customer orders, pricing information and additional data into the computer system.
  • Processed and expedited purchase orders within the vendor database to fill customer orders.
  • Process customer orders received via telephone, email and in person.
  • Responded to various correspondences to place customer orders.
  • Deliver customer orders locally and out of town.
  • Ensured customer orders were complete and accurate.
  • Performed billing process on all customer orders.
  • Managed special customer orders and requests.
  • Organize and process customer orders.
  • Conduct quality assurance by monitoring accuracy of customer orders prior to submittal.
  • Manage customer expectations, track and update customer orders, manage and track all product returns (RMAs).
  • Monitored and expedited customer orders with production and transportation to ensure on time delivery to customers Inventory Management Vendor Relationship Management
  • Expedite critical customer orders to exceed customer expectations while maintaining cost efficiencies.

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16. Salesforce

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Here's how Salesforce is used in Inside Sales Associate jobs:
  • Acquired leads are entered and maintained with call back schedule on home computer using SalesForce CRM.
  • Trained team members on SalesForce.com, SAP, ArcGIS for Desktop and ArcGIS for Server.
  • Experience in SalesForce as our CRM tool.
  • Communicate ongoing contact activity utilizing Salesforce.com.
  • Maintained a working knowledge of company current and new products and entered relevant information in Salesforce.com.
  • Maintain daily prospective interactions using Salesforce.com.
  • Keep detailed and accurate notes of all sales related activities in Salesforce and schedule follow-up activities as needed.
  • Follow up on hot and warm leads by creating, qualifying, and managing leads in salesforce.com.
  • Manage lead pipeline, purchases, and reactions of prospects contacted through Salesforce CRM system.
  • Create clear documentation of interactions and recommendations for the next stage of sales cycle through Salesforce.com
  • Received Inbound calls, and logged the lead into Salesforce and applied appropriate status.
  • Created 500+ opportunities and recorded C-level contact information on SalesForce for Akamai services.
  • Developed and maintained detailed notes of sales related activities in Salesforce CRM database.
  • Logged all sales calls, emails, leads and new contacts in Salesforce.
  • Train new hires on how to effectively qualify and efficiently navigate Salesforce.
  • Manage daily tasks, research prospects and update information in Salesforce.com.
  • Prospect and develop CRM (Salesforce) customer leads.
  • Completed feasibility to ensure project could be successfully delivered within budget and timeframe * Tracked current and prospective clients using Salesforce.com
  • Facilitated the department's rollout of salesforce.com.
  • Key wins included Internap, Stub Hub, Panasonic Avionics, Salesforce.com, and Fujitsu.

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17. Internet

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Here's how Internet is used in Inside Sales Associate jobs:
  • Direct sales of Dish Network television/internet services and technologies.
  • Led implementation of Internet based equipment ordering platform.
  • Selected to open Dish Network s first dedicated internet/broadband sales department in 2012 as one of the founding sales agents.
  • Educate customers on home installations of wireless internet modems, voice over internet protocol equipment, and wireless laptop modems.
  • Managed multiple tasks selling Home phone services, and up-sold Wireless, Satellite TV and High Speed Internet.
  • Take inbound calls from prospective customers maximizing each call to sell television entertainment products and internet services.
  • Promote products, establish appointments, set potential customers up with television and internet service.
  • Set up new service for customers for phone, high speed internet and television.
  • Solicited video and internet services, and grew company account base.
  • Specialized in phone, internet and cable/satellite sales and services.
  • Provide the benefit to TV, internet and phone packages.
  • Sell Clear Wireless Internet solutions and services to perspective customers.
  • Used internet resources to locate merchants in certain areas/territories.
  • Receive calls to sell satellite internet and phone products.
  • Pushed internet and phone attachment with traditional TV sales.
  • Handle web, internet and fax orders.
  • Researched potential customers for solar simulator and FTIR/spectroscopy instruments by internet searches, tradeshow visits.
  • Assist customers with setting up both internet and television service Handle personal information in an appropriate and confidential manner.
  • Handle in-bound calls selling bundle packages Handle in-bound calls selling internet(various provider) Process payments for new services
  • Provide customer service for any issues that where presented -Provide the benifit to tv, internet and phone packages.

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18. Order Entry

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Here's how Order Entry is used in Inside Sales Associate jobs:
  • Performed tasks including sales calls, timely and accurate order entry and delivery, as well as retail functions.
  • Processed orders from start to finish, including order entry to confirmation of ship/delivery via AS400 order entry system.
  • Included extensive order entry, BOM's, catalog and supplier sites, phone contact, outside sales contacts.
  • Supported inside sales with order entry, expediting, filing, placing orders for secondary operations on fasteners.
  • Finalize orders - ensure order entry is complete, review programming, communicate disclosures, services and price.
  • Order entry, sample requests, prints, expediting and maintenance and tracking of returns.
  • Utilize appropriate order entry; call tracking and contact management software.
  • Order entry of all product lines for over 20 accounts.
  • Maintain Sales and Order Entry functions within company respective.
  • Helped develop Dole & Bailey's order entry system.
  • Order entry for large business/trapshooting orders.
  • Contract, review and order entry.
  • Order entry is performed on SAP.
  • Train co-workers on ARIBA order entry.
  • Order entry, scheduling installation.
  • Managed territory-based customer group of approximately 150 Order entry, quoting and expediting of emergency orders
  • Managed all pre-production paperwork for commodity lighting products including quoting, contract review & order entry.
  • Used a windows based program for order entry and purchase order entry.
  • Order entry of Estmates , Sales and Special Orders of Lumber and Building Materials for Customers and Outside Sales Associates.
  • Order Entry * Checking Order Status * Upselling

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19. Sales Quotes

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Here's how Sales Quotes is used in Inside Sales Associate jobs:
  • Developed sales quotes and conducted customer follow up on order activity to ensure on time delivery.
  • Contacted new and existing customers to follow up on sales quotes and up sale services.
  • Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
  • Formulated and communicated sales quotes both orally and in writing to customers.
  • Developed cost estimates and developed sales quotes for customer orders.
  • Process and Enter Sales Quotes for Sales Team.
  • Create sales quotes and disseminate to employees.
  • Provide sales quotes for future purchases.
  • Prepare sales quotes for field representatives.
  • Processed all sales quotes and orders.

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7 Sales Quotes Jobs

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20. Customer Base

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Here's how Customer Base is used in Inside Sales Associate jobs:
  • Maintained an understanding of local market, operations-based selling and customer base.
  • Provided outstanding customer service to our nationwide customer base.
  • Estimated date of delivery to customer based on knowledge of own firm's production and delivery schedules.
  • Owned the relationships with my customer base by understanding customer needs - Know, Retain, Grow.
  • Contacted customer base (hospitals, medical centers, imaging centers, academic institutions, etc.)
  • Charged to grow business at targeted accounts, build relationships with customer base for future business.
  • Developed strategies to grow customer base which resulted in a 25% increase in monthly sales.
  • Audit in issuing trade-in credits to dealers; identifying customer base; and planning and tracking.
  • Sell service renewals and expand customer base within the territory and throughout the country.
  • Created custom online catalogs for each customer based on their own specific needs.
  • Managed customer base for increased renewals and contractual needs throughout the year.
  • Direct interaction with outside sales associates as well as customer base.
  • Worked seamlessly with the sales team assisting the customer base.
  • Generated new sales leads while increasing customer base.
  • Assessed the local market and customer base.
  • Maintained inside sales and established customer base.
  • Structured and maintained a customer base.
  • Increased sales $1 OOK per month using my customer base from 26 + years of experience.
  • Consulted inbound inquiries in an effort to increase the customer base and personalize the customers program package.
  • Acquired largest customer base in the Western U.S., including largest company account in total sales ($1mm+).

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21. Potential Customers

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Here's how Potential Customers is used in Inside Sales Associate jobs:
  • Gather customer or production information to determine customer needs * Process sales orders or other transactions Identify potential customers.
  • Generated new business in Federal sector sales by actively seeking new opportunities and building relationships with potential customers.
  • Communicate product utilization, inventory turns, cross reference identification and quotations to current potential customers.
  • Coordinated product demos for potential customers
  • Attend sales meetings and training sessions as directed by management to provide new updates and new promotions to potential customers.
  • Deliver prepared sales talks, reading from scripts that describe vacation packages in order to persuade potential customers to purchase.
  • Represent the client by articulating detailed product content and information to potential customers for the purpose of sales opportunities.
  • Job Duties: -Sold potential customers updated security systems over the phone -Consistently exceeded sales expectations and team goals
  • Required to be personable, enthusiastic, and comfortable dealing with potential customers on a national level.
  • Put quotes from sales personnel into proposal form and sent to existing and potential customers.
  • Assisted in conducting client and market surveys in order to obtain information about potential customers.
  • Received inbound calls from potential customers in a one-call-one-close type of setting.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Educate potential customers regarding values and benefits offered by DISH Network.
  • Scheduled sales calls to educate potential customers on Dell software.
  • Take incoming calls from existing and potential customers.
  • Informed potential customers on wireless products and services.
  • Prepared quotes for potential customers.
  • Developed knowledge of Veeam products and the benefits they provide to potential customers.
  • Sell products to existing and potential customers Fix customer problems such as administering replacements and credits Issue credits and replacements

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2 Potential Customers Jobs

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22. Data Entry

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Here's how Data Entry is used in Inside Sales Associate jobs:
  • Order and data entry under deadlines for products to be manufactured and delivered in as little as one day lead time.
  • Maintained data entry for invoices (average of 175-210/daily) as well as ensured the accuracy of parts and prices.
  • Inventory Replenishment, Data Entry, Financial Transactions, General Housekeeping, Paint mixing, tinting and color matching.
  • Performed data entry on a daily basis as well provided assistant to clients and others over the phone.
  • Take orders for client's events, data entry, occasional filing, answer phones, other clerical duties
  • Assist in various office duties such as phone answering, filing and data entry.
  • Conducted data entry and integration of phone reports for sales associates
  • Review and Verify data entry for the Truck Maintenance Dept.
  • Provide accurate data entry for sales orders.
  • Provided data entry for invoicing parts.
  • Faxed documents, data entry.
  • Light office work (filing, data entry, etc).
  • Prepared vendor invoices Responsible for Accounts Payable/Receivable data entry and quality control for monthly, quarterly, and yearly reports.

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23. Technical Support

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Here's how Technical Support is used in Inside Sales Associate jobs:
  • Coordinate efforts with Technical Support Staff / Engineering to make product recommendations for required applications.
  • Provided clients with ongoing technical support for automated underwriting and website navigation.
  • Provide technical support to customers, and act as a liaison between outside sales staff and production management to expedite delivery.
  • Address technical support issues - assist in programming, cloning, and troubleshooting of two-way radios and accessories.
  • Assist other inside and outside sales personnel with technical support, customer service, and research.
  • Provided customers with technical support, order status reports, product pricing, and product availability.
  • Provided technical support and pricing to new and existing customer on our products and services.
  • Assisted in sales strategies, advertisement production, and product technical support.
  • Worked with technical support and customer service staff to meet client needs.
  • Covered multiple desks in customer service, technical support, and sales.
  • Served as liaison between System users and Technical Support Group.
  • Coordinate customer returns, repairs and technical support calls.
  • Administered technical support over the phone.
  • Provided Tier 1 technical support.
  • Provided technical support in an inbound call center to customers; Assisted in interdepartmental technical consultations and provided pre-sales consults.
  • Mentored sales team with technical support and education Support for all levels of management.

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24. Customer Accounts

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Here's how Customer Accounts is used in Inside Sales Associate jobs:
  • Developed new customer accounts, upgraded existing customers and serviced customers' wireless products and accounts.
  • Managed warehouse and floor inventory, managed customer accounts, and provided superior customer service.
  • Inventory and Credit Summary Reporting, Assessing and Reconciliation of Customer Accounts
  • Developed new Customer Accounts in various academic and industrial institutions.
  • Managed portfolio of customer accounts and processed daily orders.
  • Maintained, replenished and billed several Consignment customer accounts.
  • Increased customer accounts by obtaining customer agreement.
  • Applied relationship selling skills, with the ability to manage sales calls at varying levels of customer accounts, are essential.
  • Use computer programs to look up customer accounts, look up important information, check deals, and track sales.
  • Manage current customer accounts and assist patients in all areas of customer service related to pending sales.
  • Called on 500 existing business customer accounts to give Sprint quarterly pricing and product updates.
  • Manage 700+ medium based customer accounts to meet and exceed program and sales goals.
  • Service, manage, existing customer accounts through telephone and e-mail contacts.
  • Created strategies to grow customer base and signed up new customer accounts.
  • Handled sales and new customer accounts for large satellite TV provider.
  • Maintained and grew customer accounts year over year.
  • Established, developed and serviced new customer accounts.
  • Enter payment on account on customer accounts.
  • Set up and process customer accounts and equipment orders in Orvis based system.
  • Provided excellent support to complex customer accounts in 23 states and Puerto Rico.

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25. Sales Support

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Here's how Sales Support is used in Inside Sales Associate jobs:
  • Provided exceptional sales support to contractor and showroom customers through pricing negotiation and accurate determination of product availability.
  • Provided technical support for contractors and mechanical engineers, and sales support for distributors and manufacturers reps.
  • Provided inside sales support for two top producing sales agents including calendar management, prep and follow up for client appointments.
  • Handled in-store sales and outside sales support for a branch location of a large, publicly traded industrial supply company.
  • Provided inside sales support for outside sales team, through means of phone, email, and administrative support.
  • Provide outside sales support on local jobber accounts, inside sales, customer service, returns and special orders.
  • Provided inside sales support to outside representatives and headed US Sales internship program
  • Provided sales support to customers in U.S. and Canadian markets.
  • Provided engineering and sales support to salespersons & customers.
  • Provided inside sales support to upper management sales force.
  • Contributed sales support for multiple WESCO Utility branches by traveling to on-site locations and working remotely from the home branch.
  • provided sales support and assistance to assigned accounts, walk-in customers and phone inquires.
  • Provide over-the-phone sales support to contractors while they are with customers.

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26. Inventory Control

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Here's how Inventory Control is used in Inside Sales Associate jobs:
  • Performed all aspects of inventory control including cycle counts and regularly reporting on inventory quantity, quality and discrepancies.
  • Conducted inventory intake on a daily basis and ensured accuracy in records through inventory control processes.
  • Direct planning with warehouse manager for inventory control.
  • Performed inventory control, ordering and purchasing.
  • Experience includes billing, collections for accounts receivable, inventory control, logistics, equipment maintenance and branch operations.
  • Inventory Control (including product database management, maintenance of min/max levels, and cycle counting).
  • Worked closely with inventory control personnel on purchases to be received in and/or shipped out.
  • Performed shipping and receiving duties by entering new stock into the inventory control system.
  • Help load customer vehicles, and check out, assist in inventory control.
  • Performed inventory control counts and assessed monthly re-stock figures for over 500 products.
  • Completed filing, inventory control, clerical, budgetary, and cashier duties.
  • Supervised Accounts Receivable, Collections, Accounts Payable and Inventory Control staff.
  • Inventory control allowed for smooth flow of revenue when sales occurred.
  • Performed all aspects of shipping and receiving, inventory control.
  • Followed up on deliveries, managed warranty issues, inventory control
  • Promoted from Inventory Control to Inside Sales.
  • Promoted to A/R and inventory control specialist.
  • Applied new inventory control procedures.
  • Assisted customers over the phone Purchasing Responsible for inventory control Shipping and receiving
  • Order fulfillment Inventory control Accounts payable Accounts receivable Customer service Shipping & receiving

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27. Trade Shows

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Here's how Trade Shows is used in Inside Sales Associate jobs:
  • Coordinated and participated in trade shows including product demonstrations and public presentations.
  • Attended multiple trade shows in the U.S. where I marketed our product and gained many new contacts and clients.
  • Worked with field sales teams to execute sales strategies and develop supporting promotional materials and trade shows.
  • Assisted the marketing and sales team in preparation of yearly trade shows and events.
  • Attended trade shows to inform, develop and maintain vendor and customer relationships.
  • Attended trade shows and sales meetings to provide support for sales staff.
  • Promoted WESCO products and services through trade shows and on-site customer visits.
  • Conduct product demonstrations and provided service to retail companies for trade shows.
  • Coordinated and attended local trade shows with sales.
  • Focus was on large trade shows and festivals.
  • Represented the company at national trade shows.
  • Coordinate product literature for trade shows.
  • Organized and attended industry trade shows.
  • 93101managed sales territorydaily, extensive customer contact3-4 trade shows annually

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1 Trade Shows Jobs

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28. Prospective Customers

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Here's how Prospective Customers is used in Inside Sales Associate jobs:
  • Traveled throughout assigned territory to call on regular and prospective customers and to solicit orders.
  • Generate new sales opportunities using market research and calling prospective customers.
  • Identify prospective customers using business directories or through existing clients.
  • Recognized and pursued future sales opportunities with prospective customers.
  • Communicated telemarketing promotions to current and prospective customers.
  • Identify prospective customers by attending industry conferences.
  • Targeted prospective customers through marketing literature.
  • Overcome objections of prospective customers.
  • Build quick rapport using assertiveness and confidence to educate prospective customers to promote and sell Dish's products and service.
  • Developed strategic relations with prospective customers, assessed needs and used appropriate resources to win product and solution designs.
  • Identified prospective customers using lead generating methods and performed an average of 120 cold calls per day.
  • Speak professionally and educate prospective customers about Shift4 and its payment gateway DOLLARS ON THE NET.
  • Handle and sell on inbound calls from prospective customers inquiring about DISH Network services.
  • Provided field marketing support to inform prospective customers of new Sage product offerings.
  • Completed 250 + calls per day to prospective customers on average.
  • Presented the company's information management services and solutions to prospective customers with a focus in the Healthcare vertical.
  • Initiated cold calls to prospective customers, performed pre-sales activities and closed transactions.
  • Called existing and prospective customers to generate excitement and interest to evaluate new Prospera Online Service.

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3 Prospective Customers Jobs

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29. Business Development

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Here's how Business Development is used in Inside Sales Associate jobs:
  • Retained existing accounts by arranging appointments to analyze success of new business development, and productivity in numbers.
  • Warm and cold calls to small and mid-sized businesses offering consultative innovations and business development strategies.
  • Provided demand generation business development opportunities in the business to business and infrastructure services market.
  • Support the International Business Development Manager in efforts to grow our international sales.
  • Managed Market Analyst team to reach business development and organizational goals.
  • Researched, developed and assisted marketing with business development strategies.
  • Trained New Business Development Representatives and created sales pitch documentation.
  • Fast-paced sales and business development position marketing mobile products.
  • Reported to Director of Strategy and Business Development.
  • Lead and direct all sales and service activities as well as business development activities to achieve desired results and targets.
  • Work with the VP of Business Development to conduct contract negotiations, contract terms, and pricing.
  • Assisted Business Development Managers with maintaining positive business relationships with clients and upkeep of client's accounts.
  • Completed numerous sales and business development courses through a multitude of distributors including Marvin Windows, Andersen Windows and Thermatru Doors.
  • Strategized with senior business development team in London on targeting key potential clients within assigned geographic territories.

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1 Business Development Jobs

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30. High Volume

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Here's how High Volume is used in Inside Sales Associate jobs:
  • Maintained high volume accounts within the internal distribution channel of Maxim Integrated Products through high contact, one-on-one communication.
  • Assisted high volume sales representative in major metropolitan territory through managing day-to-day and project business.
  • Provided assistance and expedited services to individuals through phone interactions in a high volume, fast paced dynamic call center environment.
  • Shipped a high volume of orders daily, collect and analysis data, followed all procedures and kept good records.
  • Interfaced with customers and consistently upheld high customer service standards while working quickly and efficiently in a high volume environment.
  • Processed high volume incoming and outgoing sales calls for high performance car and truck parts and accessories.
  • Conduct a high volume of calls and emails to applicants each day.
  • Rewarded for high volume of sales in comparison to peers by promotion.
  • Organize and complete high volume of phone, email and mail communications.
  • Answer inbound sales inquiries in a high volume environment.
  • Maintained high sales with attachments Skills Used multitasked, computer entry data skills, High volume call taker, aggressive sales pitch

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1 High Volume Jobs

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31. Product Information

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Here's how Product Information is used in Inside Sales Associate jobs:
  • Access electronic and paper cataloging systems to look up product information and availability.
  • Provide product information and technical support to customers.
  • Provide product information to customers.
  • Take all phone inquiries from potential new accounts and give them product information, catalogs, pricing, and close them.
  • Provide customer service to customers in store and on phone by assisting in product information and procurement.
  • Educated client base with updated and new product information via phone, e-mail and marketing materials.
  • Fielded 60 - 125+ calls per day to support customers with timely, accurate product information.
  • Trained and instructed new employees on product information as well as company policies and procedures.
  • Supported salesmen with product information, pricing, and customer deliveries.
  • Created and evaluated internal metrics and management reporting to identify marketing performance and effectiveness of programs, offers and product information availability
  • Identified prospects and presented detailed product information and quotes Managed and oversaw the development and servicing of a multi-state sales territory

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32. Sales Process

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Here's how Sales Process is used in Inside Sales Associate jobs:
  • Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.
  • Organized customer database and detailed customer purchase history to streamline sales process for each specific customer.
  • Updated and maintained database records of customer contacts and communications as well as managed the sales process from prospect to customer.
  • Manage the customer sales process for new business and renewals via phone, e-mail, WebEx, and on-site visits.
  • Facilitated an overview (lunch and learns) of sales processes during spring meeting.
  • Support sales process through scheduling and managing appointments for field reps and solution architects.
  • Tracked leads through the sales process from first contact to point of sale.
  • Answered questions verbally and in writing about the sales process and product.
  • Trained and mentored new hires to use company's relationship-based sales process.
  • Learned and worked on all aspects of the chemical sales process.
  • Work with sales team to advance leads through the sales process.
  • Manage multiple sales processes from the start to completed production.
  • Restructured outside sales training to align with inside sales process.
  • Developed materials to assist in the sales process.
  • Assisted in the sales process.
  • Contributed to relationship-based sales process implementation during Edwards and Kelcey, Inc. acquisition.
  • Provided customers with a professional level of sales and service support during the sales process, both pre and post-sale.
  • work with customers to find what they want, to create solutions and ensure a smooth sales process.
  • Moved qualified customers through the design, proto-type and production of solutions with complex sales processes and methods.
  • Trained new hires on the sales process with salesforce.com, negotiating and phone skills coaching.

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22 Sales Process Jobs

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33. Key Decision Makers

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Here's how Key Decision Makers is used in Inside Sales Associate jobs:
  • Created and executed lead generation campaigns targeted at key decision makers and C-level executives.
  • Prepared and delivered sales proposals/presentations and follow up with key decision makers.
  • Research accounts to identify key decision makers and generate interest.
  • Build relationships with key decision makers and match customers with the right solutions for their needs.
  • Retain accounts through the development of strong relationships with key decision makers.
  • Served as an integral team member that excelled in building relationships with key decision makers and champions within utility organizations.

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34. Sales Department

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Here's how Sales Department is used in Inside Sales Associate jobs:
  • Handled the project execution actions and overall coordination between outside sales department and customer service department.
  • Received phone, counter, and electronic orders in the sales department to meet customer MRO needs.
  • Maintained lowest new customer cancellation rate in the sales department for entire employment.
  • Collaborated with outside sales department to increase sales and growth.
  • Take phone calls for the sales department and managers.
  • Provide personalized service to the sales department.
  • Assist Director of Sales Department.
  • Promoted to Inside Sales Department.
  • Assist Outside Sales Department with data requested/quotes/other information Monthly compiled and presented management with a status of monthly/YTD sales.
  • Qualified and distributed leads to Motient custom application and telemetry sales departments.
  • Maintained consistent spot in the top 1 percentile in cross sales amongst entire team and sales department.

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35. New Product Development

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36. Account Management

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Here's how Account Management is used in Inside Sales Associate jobs:
  • Perform Account Management and also work to market Reputation Marketing Software Applications through the use of internet marketing skills.
  • Full account management including researching accounts, identifying key players, generating leads and following up.
  • Managed sales pipeline, opportunities and book of business through diligent account management.
  • Account management consisting of pricing, billing, and collecting.
  • Develop and service new business for branded and generic products Due diligence paperwork along with financial account management
  • Key responsibilities: Account management for customers through order processing, order management and vendor communications.
  • Managed all levels of the sales lifecycle including identification, qualification, prospecting, close and account management.

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37. Appropriate Products

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Here's how Appropriate Products is used in Inside Sales Associate jobs:
  • Assessed the customers needs and further educated and offered the appropriate products, programming, and promos that fit their budgets.
  • Work directly with contractors and other trade professionals to order, supply, and deliver appropriate products for their customers.
  • Assess the consumers' needs and offer appropriate products, programming, and promotions based off those needs.
  • Assisted customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Research and recommend appropriate products to new & existing customers.
  • Suggest appropriate products and services.
  • Assessed customer needs and offered appropriate products programming and promotions.

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38. Special Orders

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Here's how Special Orders is used in Inside Sales Associate jobs:
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Coordinated customer requests and special orders through purchasing department.
  • Coordinate special orders, expedites, credit applications, returns and sample requests.
  • Supported outside sales force with customer quotes and special orders.
  • Placed special orders for customers.
  • Maintained and edited extensive customer account database including current customer credit accounts, special orders, and returns.
  • Place special orders and call sister stores to find desired items.Recommend merchandise based on customer needs.

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39. Counter Sales

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Here's how Counter Sales is used in Inside Sales Associate jobs:
  • Counter sales, re-ordering stock inventory, scheduling rental equipment pick up and returns
  • Conducted telephone sales and counter sales to new and existing customers.
  • Take and make change for counter sales for walk in customers.
  • Handled incoming sales calls, correspondence and counter sales orders.
  • Counter sales of office/business supplies and office machine parts.
  • Handled all walk in customers and counter sales.
  • Receive and process orders for industrial pipe and supply materials by telephone and fax Handle over-the-counter sales
  • Included cash counter sales, inventory management, and telephoneorders.
  • Counter Sales Associate * Sales of electrical supplies
  • Answer a multi - line phone Counter Sales Inventory of stock

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7 Counter Sales Jobs

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40. Inventory Management

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Here's how Inventory Management is used in Inside Sales Associate jobs:
  • Collaborated with the general manager with regards to inventory management.
  • Performed stock room logistics, inventory management and shipping/receiving preparation.
  • Control inventory management and reconciliation together with purchasing.
  • Warehouse inventory management building supplies including Forklift operation.
  • Helped successfully implement inventory management system.
  • Inventory management and safety audits.
  • Managed quoting, pricing, order tracking, expediting, inventory management, supply chain solutions, and customer relations.
  • Create new orders, adjust inventory, and enter incoming special order sale items in the Profit Inventory Management Software.
  • Inventory management for our local warehouse, includes cycle counting, auditing and variance reporting.
  • Support and assist Sales Representatives, Sales Managers and IMR (Inventory Management Representative).
  • Streamlined inventory management to reduce expenditures by 50%.
  • Inventory Management - including organizing all items in stock, counting, reordering and barcoding.
  • Follow up on open orders to ensure back log is cleared in a timely fashion.+ Inventory Management and purchasing.

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41. Processing Orders

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Here's how Processing Orders is used in Inside Sales Associate jobs:
  • Managed all office tasks including processing orders and invoices, ordering office supplies, managing phones, organization and filing.
  • Aided in preparing quotes/bid proposals, processing orders and invoicing with a sense of urgency.
  • Managed customer requests that consist of processing orders and problem solving.

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1 Processing Orders Jobs

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42. Sales Presentations

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Here's how Sales Presentations is used in Inside Sales Associate jobs:
  • Certified in Enterprise Encryption Solutions to educate prospects through technical sales presentations.
  • Prepared annual sales presentations for major clients and assisted with tracking sales data and information for these meetings.
  • Performed sales presentations and sales negotiations to achieve quota with key accounts, staffed industry conferences.
  • Set up and deliver sales presentations, product/service demonstrations, and other sales actions.
  • Assisted Sales Team with creating new sales presentations for catalogs.
  • Created and delivered sales presentations for clients nationwide.
  • Assisted in preparing data for sales presentations.
  • Conducted sales presentations, trainings, communicated pricing and sales programs.

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43. Business Owners

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Here's how Business Owners is used in Inside Sales Associate jobs:
  • Provide products to business owners in a wholesale environment*Meet daily, weekly and monthly sales goals*Introduce new product lines to assist customers
  • Sell and assist with the writing and designing of print ads to the public and small business owners.

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44. Client Relationships

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Here's how Client Relationships is used in Inside Sales Associate jobs:
  • Identified new customer opportunities through market research and client relationships.
  • Managed client relationships for small business owners/advertisers (local and nationwide).

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45. Customer Complaints

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Here's how Customer Complaints is used in Inside Sales Associate jobs:
  • Resolved customer complaints and established schedules for remediation.
  • Resolved customer complaints and requests for refunds, exchanges and adjustments.
  • Handle customer complaints and returns in a professional and timely manner.
  • Resolved customer complaints, billing issues, questions and concerns.
  • Resolved customer complaints regarding sales and service.
  • Review and resolve customer complaints.
  • Resolved customer complaints and concerns.

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46. Telephone Sales

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Here's how Telephone Sales is used in Inside Sales Associate jobs:
  • Fostered relationships with new and current customers through in-bound telephone sales while reaching revenue goals.
  • Prospected clients on a daily basis and generated telephone sales of over $100,000.
  • Conduct business to business telephone sales and meet with local customers.
  • Provided telephone sales and sales support to key accounts.
  • Handled all telephone sales from industrial companies in Maryland.
  • Coordinate counter and telephone sales.
  • Process counter and telephone sales.
  • Conducted business to businesstelephone sales.

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47. POS

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Here's how POS is used in Inside Sales Associate jobs:
  • Provided quality administrative support to three Regional Sales Managers including calculating price quotes, composing correspondence and updating sales database.
  • Develop promotional opportunities, structuring proposals to maximize online exposure of clients and assure maximum revenue for organization.
  • Collaborated on regional team's consistent goal attainment by generating quotations and contributing to comprehensive, solution-based proposals.
  • Developed and managed both direct marketing and sponsorship proposals for Sales Managers.
  • Ensured positive customer experience by answering questions and informing on products.
  • Listen attentively to caller needs to ensure a positive customer experience.
  • Act as back up to outside sales team; handle grievances; Gather information for delivery; balance daily deposits.
  • Completed all point of sale opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Learned a variety of new material and sales pitches that served me well in other inside sales positions.
  • Initiate and maintain relationships with customers and suppliers to negotiate the best possible deals for STAR Plastics.
  • Prepared proposals, quotes, authorizations, orders, and all documents need to close deals.
  • Recommend, research and design professional video production and post-production systems for clients and sales persons.
  • Telephoned 80-120 real estate agents daily to aid in the development of their brand exposure.
  • Process cash and credit transactions through Point of Sales (POS) terminal.
  • Build, organize, and share Excel and Google Sheets spreadsheet proposals.
  • Post charges against guests' or patients' accounts.
  • Reconciled bank deposits and cash on hand.
  • Produced and forecasted daily sales production, managed inventory, daily financial deposits reporting to the General Manager.
  • Provided customers with pre- and post-sales support, order management, and problem solving.
  • Uncover pain points in customers operations to position sales.

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2 POS Jobs

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48. Hvac

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Here's how Hvac is used in Inside Sales Associate jobs:
  • Achieved 115% of sales goal while managing 240 HVAC accounts and 200 irrigation ac- counts.
  • Coordinated commercial sales and managed projects with HVAC contractors for Georgia district.
  • Maintain knowledge of Johnstone Supply HVAC services and products.
  • Sell and quote hvac equipment, parts and accessories.

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49. Current Customers

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Here's how Current Customers is used in Inside Sales Associate jobs:
  • Engage with current customers to discuss upcoming renewals and cross-selling opportunities.
  • Maintained company standards for degassing services to current customers.
  • Called on potential and current customers to follow up with their needs and overall satisfaction with the branch's service.
  • Communicated with current customers to provide them with important information on product lines through e-mail, and by telephone.
  • Support company growth by contacting new clientele as well as keeping current customers.
  • Make outbound sales calls to current customers and prospect customers.

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1 Current Customers Jobs

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50. Special Projects

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Here's how Special Projects is used in Inside Sales Associate jobs:
  • Participate in special projects and research products to meet customer specifications.
  • Prepared quotations/bids for special projects.
  • Work on special projects for clients and sales force as needed.
  • Collaborated with other team members on special projects and events.
  • Maintain relationships with customers both Domestically and Internationally Assist with special projects.
  • Maintain special projects Negotiate with suppliers and vendors to obtain competitive pricing.

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Inside Sales Associate Jobs

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20 Most Common Skills For An Inside Sales Associate

Product Knowledge

19.3%

Inside Sales

11.3%

Sales Goals

10.0%

Phone Calls

5.6%

Purchase Orders

5.3%

Customer Service

5.2%

New Accounts

5.0%

Sales Reps

4.3%

Outbound Calls

3.4%

CRM

3.1%

Sales Floor

3.0%

Customer Relations

3.0%

New Clients

2.9%

Cold Calls

2.9%

Customer Orders

2.8%

Salesforce

2.8%

Internet

2.8%

Order Entry

2.7%

Sales Quotes

2.6%

Customer Base

2.1%
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Typical Skill-Sets Required For An Inside Sales Associate

Rank Skill
1 Product Knowledge 14.4%
2 Inside Sales 8.5%
3 Sales Goals 7.5%
4 Phone Calls 4.2%
5 Purchase Orders 3.9%
6 Customer Service 3.9%
7 New Accounts 3.7%
8 Sales Reps 3.2%
9 Outbound Calls 2.6%
10 CRM 2.3%
11 Sales Floor 2.2%
12 Customer Relations 2.2%
13 New Clients 2.2%
14 Cold Calls 2.2%
15 Customer Orders 2.1%
16 Salesforce 2.1%
17 Internet 2.1%
18 Order Entry 2.0%
19 Sales Quotes 1.9%
20 Customer Base 1.6%
21 Potential Customers 1.6%
22 Data Entry 1.4%
23 Technical Support 1.4%
24 Customer Accounts 1.3%
25 Sales Support 1.3%
26 Inventory Control 1.1%
27 Trade Shows 1.1%
28 Prospective Customers 1.0%
29 Business Development 0.9%
30 High Volume 0.9%
31 Product Information 0.9%
32 Sales Process 0.9%
33 Key Decision Makers 0.8%
34 Sales Department 0.8%
35 New Product Development 0.8%
36 Account Management 0.7%
37 Appropriate Products 0.7%
38 Special Orders 0.7%
39 Counter Sales 0.7%
40 Inventory Management 0.7%
41 Processing Orders 0.6%
42 Sales Presentations 0.6%
43 Business Owners 0.6%
44 Client Relationships 0.5%
45 Customer Complaints 0.5%
46 Telephone Sales 0.5%
47 POS 0.5%
48 Hvac 0.5%
49 Current Customers 0.5%
50 Special Projects 0.4%
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