Inside sales consultant job description

Inside Sales Consultant will partner with global marketing and sales teams to generate a customer pipeline and identify sales opportunities through interactions with potential customers. An ideal candidate for this position is a great communicator experienced in working with Account-Based Marketing and Sales approaches.
Your impact will be great as it will be you who will:

- Grow the pipeline by engaging with inbound leads and Account Executive target accounts.
- Generate qualified opportunities based on Account Executive target accounts through outbound email and call.
- Partner with Marketing and Sales organizations in building customer journey (nurturing paths).
- Have the opportunity to shape how the Business Development Associate role aligns with the company goals and strategy.
What you will do:Work with Marketing and Sales to source/engage/qualify net new leads through multi-channel approaches. Enrich accounts data to identify the target account, key persona and recognize the potential need for new sales opportunities. Support marketing-driven campaigns by attending virtual and live events; invite, arrange and host qualification meetings with prospects. Conduct lead qualification documented in Salesforce and facilitate handover to Account Executives. Achieve quarterly and annual metrics for qualified leads and conversion rates. Nurture prospects through calling and email, documenting communications/engagement within the sales tools. Report weekly, monthly, quarterly and annual results.
About you:Minimum one year of Business Development, Sales, or Account-Based Marketing experience with conducting prospect outreach. Minimum 1 year of experience with prospecting executives Excellent verbal, written, and communication skills. Experience in working with Salesforce, Outlook, Eloqua, LinkedIn Sales Navigator, Marketing Automation platforms and other sales/business development tools.
Nice-to-have skills:Motivation for Sales and Business Development. Results-oriented. Fluency level of Spanish.Ability to initiate, establish, and nurture meaningful business relationships. High organizational skills with the ability to prioritize and manage several programs of work concurrently. The skill to understand complex concepts and convey them in an easily understood manner.
What we offer:We are working in a hybrid mode, both from home and the office.Beautiful office located in downtown Chicago with a great view over the city.Work life balance including flexible working hours, vacation, holidays, and sick time.Relayrians come from all over the world, speak 20+ languages (working language is English), and welcome people of all ages and parental statuses. Our customers are as diverse as we are - join us to connect with a network of companies and people from around the globe.An extensive on-boarding period so you can get up to speed with the rest of the team.A learning environment where you can build upon your skills and interests, share knowledge, and attend events and conferences pertaining to your discipline.Competitive salary.A comprehensive benefits package which includes medical/dental/vision/life insurance, flexible spending account, and commuter benefits.401(k) with employer match.We offer paid parental leave for both parents.We offer the ability to work in a cutting-edge field with the best people in the IoT industry!
relayr welcomes and encourages applications from all individuals, without regard to any prohibited ground of discrimination, including from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

As an Inside Sales Consultant, you will:

• Engage in high volume phone calls each day to existing leads - no hunting, no script
• Manage your dedicated territory as your own business to generate the income you want
• Help potential customers understand the benefits of Carfax
• Meet and exceed monthly outbound call activity and sales goals
• Be part of ongoing training designed to make you successful
• Be part of a collaborative team that supports and motivates each other and makes work fun

To be considered for this role, you will need:

• Grit, fearlessness, self-motivation, and a love for closing deals
• Ability to connect with and influence others through the phone
• Ability to articulate a value proposition and address concerns
• 1+ years prior B2B/B2C sales experience desirable but not mandatory
• Ability to work in the Centreville, VA office 3 days per week

About CARFAX

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Location Address : 2725 Basswood Blvd # 241, Fort Worth, Texas 76131 (this is a hybrid role with WFH opportunities)

Pay: $20.00-$24.00 per hour, plus spiffs

Schedule: Part-time, flexible days/hours!

Why You Should Join the Service Experts Team:

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT!

Position Summary:

The Inside Sales Representative is responsible for conducting outbound calls to customers promoting residential HVAC tune-ups, and other revenue-generating outbound call activities. You will be responsible for all aspects of the call activity including; selling, scheduling, appointment booking and answering customer questions that may arise during the outbound call. All calls will be conducted with the highest degree of courtesy and professionalism in an effort to schedule appointments per the required sales plan.

Responsibilities:

• Ability to meet or exceed established sales and calls-per-hour goals
• Placing outbound calls to sell preventative maintenances, tune-ups and technician-recommended repairs
• Maintaining good customer relations and ensuring that all calls meet Service Experts' standards
• Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
• Resolving problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
• Maintaining customer records by updating account information
• Continually maintain working knowledge of all company products, services, and promotions

Qualifications:

• High School Degree or GED (a Bachelor's degree or related professional sales certifications preferred)
• 1+ years in outbound/telemarketing sales or related sales experience
• 2+ years in customer service
• Excellent verbal and written communication skills
• Ability to navigate multiple support center operations system
• Strong selling and business-development skills
• Demonstrated commitment to the delivery of high quality, customer-focused service.
• Excellent interpersonal skills with the ability to decipher customer concerns and translate them into business solutions

What We Offer You, as a Service Experts Employee:

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• World Class Training opportunities, through our Experts University
• Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.