How to hire an inside sales coordinator

How to hire an inside sales coordinator, step by step

Here's a step-by-step inside sales coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an inside sales coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new inside sales coordinator
• Step 8: Go through the hiring process checklist

What does an inside sales coordinator do?

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1. Identify your hiring needs

   First, determine the employments status of the inside sales coordinator you need to hire. Certain inside sales coordinator roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An inside sales coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, inside sales coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of inside sales coordinator salaries for various roles:

   Type of Inside Sales Coordinator	Description	Hourly rate
   Inside Sales Coordinator	Wholesale and manufacturing sales representatives sell goods for wholesalers or manufacturers to businesses, government agencies, and other organizations. They contact customers, explain product features, answer any questions that their customers may have, and negotiate prices.	$13-30
   Sales Internship	Sales internship is a program that requires work in the business and sales development. Sales interns work as assistants to managers and senior staff... Show more	$12-21
   Sales Support Representative	A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details... Show more	$14-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Outbound Calls
   • Order Entry
   • Counter Sales
   • Phone Calls
   • CRM
   • Purchase Orders
   • Sales Orders
   • Excellent Organizational
   • Logistics
   • Cold Calls
   • Salesforce
   • Product Knowledge
   • Sales Support

   Check all skills

   Responsibilities:

   • Manage payroll and ensure accurate, timely and efficient distribution of salaries.
   • Arrange regional sales functions, reporting and tracking expenses, including hiring adequate staff and vendors to accomplish target ROI.
   • Service existing doors and windows.
   • Plan truck drivers daily work schedule and enter hours for payroll.
   • Maintain a clean shop and break room by sweeping floors and cleaning windows and work areas.
   • Train and assist all regional sales staff on how to use company's CRM system more efficiently and effectively.

   More inside sales coordinator duties

3. Make a budget

   Including a salary range in your inside sales coordinator job description is a great way to entice the best and brightest candidates. An inside sales coordinator salary can vary based on several factors:

   • Location. For example, inside sales coordinators' average salary in west virginia is 45% less than in new jersey.
   • Seniority. Entry-level inside sales coordinators earn 54% less than senior-level inside sales coordinators.
   • Certifications. An inside sales coordinator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an inside sales coordinator's salary.

   Average inside sales coordinator salary

   $43,352yearly

   $20.84 hourly rate

   ---

   Entry-level inside sales coordinator salary

   $29,000 yearly salary

   Updated January 22, 2026

   Average inside sales coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$52,576	$25
   2	New Jersey	$52,244	$25
   3	New York	$51,895	$25
   4	Pennsylvania	$50,701	$24
   5	Arizona	$47,983	$23
   6	Illinois	$44,570	$21
   7	Florida	$43,846	$21
   8	Maryland	$43,464	$21
   9	Virginia	$43,120	$21
   10	Washington	$42,864	$21
   11	Nevada	$42,286	$20
   12	Texas	$41,606	$20
   13	North Carolina	$41,482	$20
   14	Michigan	$41,307	$20
   15	Georgia	$41,217	$20
   16	Colorado	$40,938	$20
   17	Indiana	$40,433	$19
   18	Oregon	$39,718	$19
   19	Idaho	$39,484	$19
   20	Ohio	$39,359	$19

   Average inside sales coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Jacobs Engineering Group	$63,953	$30.75
   2	American Residential Services	$59,920	$28.81	55
   3	Crown Equipment	$58,076	$27.92	167
   4	Murray	$58,019	$27.89	7
   5	Calportland	$57,149	$27.48	2
   6	W&W	$57,094	$27.45
   7	NOV	$57,067	$27.44	7
   8	Weichert	$56,227	$27.03	2
   9	Knapheide	$55,658	$26.76	8
   10	Gypsum Management and Supply	$55,038	$26.46	1
   11	Systems	$54,996	$26.44
   12	Carter Lumber	$54,940	$26.41	139
   13	ECI Communications	$54,557	$26.23	4
   14	Maxxis Tires	$54,100	$26.01
   15	Foundation Building Materials	$53,859	$25.89	29
   16	The Building Center	$53,804	$25.87	9
   17	Marjam Supply	$53,581	$25.76
   18	SRS Distribution	$53,562	$25.75	8
   19	Masonite	$53,515	$25.73
   20	Mastercraft Roofing & Construction	$53,414	$25.68

4. Writing an inside sales coordinator job description

   A job description for an inside sales coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an inside sales coordinator job description:

   Inside sales coordinator job description example

   We heard you knock!
   
   $1,000 dollar sign-on bonus!!
   
   Job Purpose:
   The Inside Sales Coordinator is responsible for the execution of timely and accurate processing of customer quote orders, order entry, and claims for the complete line of Masonite Arch - US Wood Door products.
   
   Main Responsibilities:
   Answer incoming customer phone calls in a professional manner while maintaining appropriate phone metrics and KPIsFollow up to ensure that customer issues are resolved both promptly and thoroughly Research customer complaints, documenting accordingly in quality system Directly assist customer with resolution based results Research delivery and/or invoicing discrepancies; issue credit and/or returns accordingly Issue Return Goods Authorizations with an approval level up to $2,000Establish close working relationships with internal stakeholders and customers, understanding their business and how we can add value Directly assist customers with technical product construction through the coordination of door frame and hardware schedules while maintaining appropriate metrics and KPIsComplete the order entry process with a high degree of accuracy for orders Communicate clearly and professionally Maintain appropriate Inside Sales controls and documentation Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience Follow all Company related safety/environmental rules and regulations Perform other duties as assigned by the Inside Sales Supervisor to ensure a positive customer experience Maintain a working environment that encourages and supports collaboration and team work
   
   Education:
   High School Education required, Associate's Degree or higher preferred
   
   Experience:
   2-3 Years of previous experience in Inside Sales including order entry required. Relevant experience in manufacturing, call center, or building supplies industry preferred Solid demonstration of professional Telephone EtiquetteProduct knowledge as it relates to the Building Material and/or Door industry Ability to work independently and effectively in a fast paced team environment Strong decision making and analytical skills Excellent phone and written communication skills Excellent PC skills in Microsoft applications Strong ability to multi-task while maintaining a high level of attention to detail Organizational skills with the ability to maintain detailed records Ability to establish and continually develop professional relationships with both internal and external customers Effective conflict resolution skills Available to work occasional weekends and extended hours during the work week as needed and be flexible to schedule changes.
   
   #LI-JH1
   
   We Help People Walk Through Walls

   Copy this example

   

5. Post your job

   To find inside sales coordinators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any inside sales coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level inside sales coordinators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your inside sales coordinator job on Zippia to find and recruit inside sales coordinator candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with inside sales coordinator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new inside sales coordinator

   Once you've found the inside sales coordinator candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new inside sales coordinator. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an inside sales coordinator?