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Inside sales coordinator vs inside sales manager

The differences between inside sales coordinators and inside sales managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an inside sales coordinator, becoming an inside sales manager takes usually requires 6-8 years. Additionally, an inside sales manager has an average salary of $78,425, which is higher than the $43,352 average annual salary of an inside sales coordinator.

The top three skills for an inside sales coordinator include customer service, outbound calls and order entry. The most important skills for an inside sales manager are customer service, CRM, and salesforce.

Inside sales coordinator vs inside sales manager overview

Inside Sales CoordinatorInside Sales Manager
Yearly salary$43,352$78,425
Hourly rate$20.84$37.70
Growth rate4%5%
Number of jobs167,616129,882
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Average age4746
Years of experience48

What does an inside sales coordinator do?

An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams. Furthermore, as an inside sales coordinator, it is essential to monitor the progress of sales and develop strategies to build positive relationships with clients, all while implementing the company's policies and regulations.

What does an inside sales manager do?

An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.

Inside sales coordinator vs inside sales manager salary

Inside sales coordinators and inside sales managers have different pay scales, as shown below.

Inside Sales CoordinatorInside Sales Manager
Average salary$43,352$78,425
Salary rangeBetween $29,000 And $63,000Between $49,000 And $123,000
Highest paying CitySanta Cruz, CASan Francisco, CA
Highest paying stateNew JerseyMassachusetts
Best paying companyJacobs Engineering GroupAccenture
Best paying industryTechnologyTechnology

Differences between inside sales coordinator and inside sales manager education

There are a few differences between an inside sales coordinator and an inside sales manager in terms of educational background:

Inside Sales CoordinatorInside Sales Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Inside sales coordinator vs inside sales manager demographics

Here are the differences between inside sales coordinators' and inside sales managers' demographics:

Inside Sales CoordinatorInside Sales Manager
Average age4746
Gender ratioMale, 41.4% Female, 58.6%Male, 63.3% Female, 36.7%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%7%

Differences between inside sales coordinator and inside sales manager duties and responsibilities

Inside sales coordinator example responsibilities.

  • Manage payroll and ensure accurate, timely and efficient distribution of salaries.
  • Arrange regional sales functions, reporting and tracking expenses, including hiring adequate staff and vendors to accomplish target ROI.
  • Service existing doors and windows.
  • Plan truck drivers daily work schedule and enter hours for payroll.
  • Maintain a clean shop and break room by sweeping floors and cleaning windows and work areas.
  • Train and assist all regional sales staff on how to use company's CRM system more efficiently and effectively.
  • Show more

Inside sales manager example responsibilities.

  • Implement and enforce SalesForce usage for entering leads and using the system through the customer sales cycle.
  • Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Account management of detail information into CRM regarding all sales call activity and new business initiatives.
  • Conduct PowerPoint presentations to potential clients as well as new and existing businesses.
  • Focus on software upgrades and migrations to current software products (SAAS environment).
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Inside sales coordinator vs inside sales manager skills

Common inside sales coordinator skills
  • Customer Service, 32%
  • Outbound Calls, 22%
  • Order Entry, 15%
  • Counter Sales, 5%
  • Phone Calls, 3%
  • CRM, 2%
Common inside sales manager skills
  • Customer Service, 13%
  • CRM, 10%
  • Salesforce, 6%
  • Customer Satisfaction, 5%
  • Product Knowledge, 5%
  • Sales Process, 4%