Top Inside Sales Coordinator Skills

Below we've compiled a list of the most important skills for an Inside Sales Coordinator. We ranked the top skills based on the percentage of Inside Sales Coordinator resumes they appeared on. For example, 17.6% of Inside Sales Coordinator resumes contained Customer Service as a skill. Let's find out what skills an Inside Sales Coordinator actually needs in order to be successful in the workplace.

The six most common skills found on Inside Sales Coordinator resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Inside Sales Coordinator jobs:
  • Coordinated between Inside/Outside Sales, Marketing, Customer Service, and Manufacturing departments to ensure product met and exceeded customer expectations.
  • Resolved customer disputes, made suggestions regarding resolution and built those suggestions into daily processes to ensure excellent customer service.
  • Maintain customer satisfaction using coordination between internal departments; procurement, inventory, distribution, customer service and product development.
  • Supervised customer service department, trained customer service representatives on new products and solutions to enable better overall customer service
  • Coordinate in-house order filling activity and Route delivery activity to achieve Keystone's objective of excellent customer service.
  • Provided specialized customer service to selected corporate clients, and coordinated sales/customer service for 5 major accounts.
  • Networked daily with nationwide Field Sales Engineers to design and implement projects facilitating improved customer service.
  • Developed and implemented a new structure for optimized customer service, production and operation efficiency.
  • Maintained business relationships with service calls and customer service regarding proper equipment usage and maintenance.
  • Trouble shoot customer service issues to ensure customer satisfaction and escalate to management for resolution.
  • Coordinate existing account action items with Customer Service Manager, Operations Manager & Shipping Manager.
  • Established documentation manuals that resulted in consistent implementation of sales and customer service policies.
  • Performed customer service duties and assisted with payroll preparation and accounting and inventory.
  • Entered sales orders, provided logistics and customer service ensuring overall customer satisfaction.
  • Performed varied clerical functions, customer services and administrative assistance to various departments.
  • Managed accounts and activities for many customers and provided over-the-top customer service.
  • Provided excellent customer service and order management for U.S. and Canadian customers.
  • Participated in hiring, selection and training of new Customer Service Representatives.
  • Processed time-sensitive requests from clients, providing high quality customer service.
  • Sell aftermarket automotive parts via telephone, customer service and computer skills

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2. Purchase Orders

high Demand
Here's how Purchase Orders is used in Inside Sales Coordinator jobs:
  • Process accepted bid purchase orders while working with manufacturers to ensure a timely and accurate delivery.
  • Created and processed purchase orders and prepared required documents for order review/tracking.
  • Processed and coordinated purchase orders & expedited orders from manufacturing plants.
  • Distribute licenses electronically once purchase orders are processed via email.
  • Compared purchase orders against invoices to identify discrepancies.
  • Generated internal and external work/purchase orders for branch.
  • Forward purchase orders to appropriate manufacturers.
  • Confirmed and expedited purchase orders.
  • Generated and expedited purchase orders.
  • Audited purchase orders against quotes to ensure that part numbers, pricing, quantities, and bill-to/ship-to addresses were correct.
  • Tapped to support a top salesperson by skillfully managing purchase orders, receiving documentation, invoices, and order preparation.
  • Used Oracle to cut Purchase Orders (PO s) to purchase fuel, merchandise and parts without any misuse.
  • Assisted schools in relation to pricing, orders status, purchase orders, invoicing, contract information and funding.
  • Process Purchase Orders for various product categories on sales demand and category planner needs at the lowest cost.
  • Process special orders, maintain inventory levels including creating and receiving purchase orders before submitting to A/P.
  • Enter purchase orders received from customers; confirm order was received with all important information highlighted.
  • Processed purchase orders and drove the conversion of inquiries to orders of HVAC flow measurement needs.
  • Ensured Compliance by Reviewing Purchase Orders for adherence with the terms and conditions of each sale.
  • Represented factories that received over 50 million dollars in purchase orders in 2016 calendar year.
  • Enhanced proposals' quality that in return increased volume of purchase orders by 7%.

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3. Sales Reps

high Demand
Here's how Sales Reps is used in Inside Sales Coordinator jobs:
  • Worked with advertisers and sales reps to create and submit ad layout/materials, review advertising proofs with clients and process revisions.
  • Run weekly backlog reports to review for order holds, credit line holds and delivery issues for sales reps.
  • Work with field sales reps and international CSR's to quote pricing and generate sales orders.
  • Coordinated sales efforts with outside sales, sales reps, customer service and other internal departments.
  • Helped customers and outside sales reps with input of orders work orders repairs of rental equipment.
  • Support Sales reps by providing them with stock status & shipping information for open orders.
  • Promote synergy between the service dept, delivery drivers and incoming rentals from sales reps.
  • Provided oversight of 12 Sales Reps providing info, delivery schedules, quotes, etc.
  • Established and maintained relationships with retailers and independent sales reps, understanding their specific needs.
  • Assisted sales reps in maintaining $1M accounts, building and updating client files.
  • Work solely with sales reps and ensure all manufacturing needs are met.
  • Generated monthly reports of customer usage and outside sales reps.
  • Coordinate meetings and appointments for sales reps around the country.
  • Worked with sales reps on quoting new orders.
  • Point of contact for Outside Sales Reps.
  • Scheduled appointments for 5 outside sales reps.
  • Shipped sales literature to sales reps.
  • Provided outside sales reps and customers with sales and technical information and policies about Microgroup's manufacturing capabilities.
  • Run daily order reports to send to sales reps for validity of accuracy, margin % and customers agreement.
  • Ranked #2 in highest sales production of 10 sales reps, achieving 110% of quota.

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4. Sales Goals

high Demand
Here's how Sales Goals is used in Inside Sales Coordinator jobs:
  • Maintained order entry and expediting in a manner that best facilitated the group's ability to achieve sales goals.
  • Maintained master account list, business proposals and assisted outside sales team in sales goals and communication with customers.
  • Managed Sales Staff- budgeting and set sales goals/implemented new expense report procedure.
  • Required to meet sales goals and coordinate special project sells.
  • Worked with agencies to achieve monthly sales goals.
  • Developed strategies to meet sales goals.

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5. New Accounts

high Demand
Here's how New Accounts is used in Inside Sales Coordinator jobs:
  • Facilitated sales development by creating new accounts for heavy equipment rental and negotiated contracts for maximum profitability and customer satisfaction.
  • Provided customer service within business operations with emphasis on clientele satisfaction and negotiated rates with current and new accounts.
  • Developed new accounts and analyzed opportunities for growth in existing accounts.
  • Negotiate all quotes and pricing to business owners, process all information needed to set up new accounts into the system.
  • Lead introduction of the Miracle Metal Driver through inside and outside sales efforts opening over 250 new Accounts in 4 weeks.
  • Used both telephone and Internet to establish prospects, qualify leads, make sales presentations and close sales on new accounts.
  • Cash balance and handling with register by sales, returns, exchanges, payments, and opening new accounts.
  • Trained customer service reps tasks such as invoicing, order processing, setting up new accounts and address changes.
  • Assist with the set-up of new accounts and in the creation of customer specific sales presentations.
  • Led the district in opening new accounts at an average of three per month.
  • Generate sales from new accounts through continuous contact via cold calling and email.
  • Use Oracle computer system; updating routing guide on new accounts.
  • Set up new accounts, scheduled installation and service for clients.
  • Helped bring on over 10 new accounts last year.
  • Acquired 17 new accounts over a 7 month period.
  • Serviced existing and new accounts.
  • Assisted in establishing new accounts.
  • Key player in opening doors for dormant accounts and brought back customers Assisted in opening and strategically planning new accounts.

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6. Order Entry

high Demand
Here's how Order Entry is used in Inside Sales Coordinator jobs:
  • Involved in streamlining order entry system and improved accuracy of documentation, reducing shipping and order entry errors.
  • Manage 10+ summit retailer accounts, along with 3 pinnacle regional service providers, Order Entry partners, and top distributors.
  • Complete order entry and customer scheduling, answer incoming sales calls and leads, and maintain and populate sales Quote Logs.
  • Created new order entry procedures and inside sales procedures for company use, in addition to training staff on new procedures.
  • Worked alongside the outside sales team to handle estimating, quoting, negotiating, and order entry of awarded projects.
  • Managed the order entry process resulting in a 40% increase in annual productivity with a high level of accuracy.
  • Completed quotes, follow up, order entry and feedback on sales opportunities to district management and outside sales teams.
  • Headed up and trained employees in various departments of company-wide implementation of new computer order entry system.
  • Received purchase orders from Business Partners, review order entry for correct pricing and materials.
  • Managed the work-flow of one operations team member in order entry and quotation generation.
  • Developed Quality Control process resulting in a 48% decrease in order entry errors.
  • Provided order entry, accounting, billing, estimating and outside sales as needed.
  • Supported National Sales Manager by doing contract reviews, quotation preparation and order entry.
  • Maintain all aspects of product sales from order entry to transportation to invoicing.
  • Performed order entry and expediting for customers in Texas, Louisiana and Mexico.
  • Use Traverse software for order entry, Microsoft tools for office procedures.
  • Managed all quotations and order entry for 37 companies that we represented.
  • Performed order entry for domestic and international oil / gas measurement products.
  • Supervised order entry, inbound call and reception staff.
  • Order entry and tracking 1 - 5 orders daily.

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7. Logistics

high Demand
Here's how Logistics is used in Inside Sales Coordinator jobs:
  • Coordinated 4 inside salesmen in local and international purchasing and logistics.
  • Determine equipment availability, condition and coordinated the logistics necessary.
  • Managed inventory and logistics for partner accounts.
  • Coordinated logistics and dispatched delivery drivers.
  • Supported a team of Sales Engineers, Design Engineers, Logistics Managers, Vendors, Credit Representatives and Manufacturing plants.
  • Coordinated with Logistics to ensure optimal shipping expense and dead freight charges, and critical resolution of vessel delays.
  • Worked directly with sales, operations, production, engineering, accounting, business systems, and logistics.
  • Handled problem resolution of customer inquiries relative to sailing schedules, free time, logistics and documentation issues.
  • Organized with logistics to ensure on time vessel deliveries and communicated with mills to improve container shipments.
  • Schedule for finished goods schedules, logistics, and final store turn over for Operations.
  • Work closely with the engineering, shipping, and logistics departments on all orders.
  • Handled customs documents and other logistics related issues to ensure project deadline were met.
  • Mediate various sales and prepare contracts in the private logistics field.
  • Handled day to day operations such as logistics and dispatching.
  • Coordinate logistics and execution details of cruise partner campaigns.
  • Experience in warehouse logistics as well.
  • Provided complex quotations, contract review, order execution, logistics and follow up to ensure complete customer satisfaction.
  • Prepared invoices for allcustomers in the logistics department at the end of every month.
  • ply chain, logistics to increase sales and improving lead-times.
  • Anchor Freight Oklahoma City, OK Inside Sales Coordinator * Mediate various sales and prepare contracts in the private logistics field.

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8. Customer Orders

high Demand
Here's how Customer Orders is used in Inside Sales Coordinator jobs:
  • Reviewed customer orders with manufacturing and other departments to ensure product is expedited and fulfilled within acceptable time frame.
  • Included customer orders, shipping and receiving, transportation and composing company correspondence to customers.
  • Ensured high quality service delivery and confirmation of customer orders on a timely basis.
  • Provided product pricing and identification, while handling regular and emergency customer orders.
  • Performed functions in promoting and expediting customer orders.
  • Coordinated all customer orders for assigned territory.
  • Collaborated with Engineering, Production, Purchasing, Quality Control, and other company departments to ensure customer orders were completed/shipped.
  • Worked with the warehouse team to make sure all customer orders are taken care of in a professional and timely manner.
  • Followed through with large customer orders from initial meetings, order of product, verification of shipments, and installation.
  • Obtain customer orders and ensure that they are purchasing all the necessary equipment associated with the product.
  • Processed all inside and outside customer orders and drawings, ensuring client satisfaction from inception to close.
  • Managed customer orders from the sample process, to initial order, to reoccurring monthly orders.
  • Maintain customer orders, quote pricing, negotiate credit terms and other bid specifications.
  • Review and process customer orders, acknowledgments and confirm dates and costs for accuracy.
  • Generate work orders and schedule work and prints to fill customer orders.
  • Processed and followed through with customer orders from order entry to shipping.
  • Produce customer orders, invoices and packing lists for international shipments.
  • Take Customer Orders and Quotes by phone, e-mail and fax.
  • Entered customer orders, issued invoices, and coordinated returns.
  • Write purchase orders for stock items and for customer orders.

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Inside Sales Coordinator jobs:
  • Initiated outbound and received inbound phone calls to potential and current Air Starter Components clientele to present ASC product and services.
  • Assisted finance department in follow up phone calls on out dated invoiced and late balances reporting and resolving billing discrepancies.
  • Anticipate questions that may be asked during phone calls and prepare for them by employing effective answering techniques.
  • Take all phone calls pertaining to sales and marketing when the Director is out of the office.
  • Answered incoming phone calls, took orders, setup equipment for delivery from multiple customers and salesman.
  • Generate and type correspondence and respond to incoming phone calls, including all sales calls.
  • Assist distribution and sales staff while on the road, follow-up phone calls, etc.
  • Wholesale and retail aftermarket car parts sales, averaging about 250 phone calls per day.
  • Initiated outbound phone calls to alumni and secured donations for annual fund and University growth.
  • Field customer phone calls, check product availability and quote delivery dates on inquiries.
  • Answer customer concerns via phone calls and E-mails, place orders using Microsoft AX.
  • Prepare quotes;attend phone calls from customers regarding their order status; expediting.
  • Answer all incoming customer phone calls and provide pricing, equipment knowledge, availability.
  • Return all phone calls daily and files completed paperwork as necessary.
  • Answer phone calls of existing customers as well as perspective customers.
  • Take 50-100 Classified department phone calls daily.
  • Answered phone calls as quickly and efficiently as possible to minimize voicemail callbacks-return all phone calls daily.
  • Handled a heavy volume of inbound telephone calls and web form inquiries through the Weichert website.
  • Answer phone calls from distributors, resellers and end users.

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10. Inventory Control

high Demand
Here's how Inventory Control is used in Inside Sales Coordinator jobs:
  • Complete responsibility for approximately $500,000 inventory, including all aspects of purchasing and inventory control.
  • Performed inventory control and shipping.
  • Coordinate deliveries, pick-ups, equipment availability and inventory control while working within the safety policies of the customer.
  • Assist Training team with Operations Training in Day to Day Operations, Inventory Control, Shipping and Receiving.
  • Advised customers on substitution and modification of parts when identical replacements were not available and maintained inventory control of stock.
  • Participated in the operation of a wholesale specialty retail business including merchandising, inventory control and opening and closing procedures.

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11. Technical Support

high Demand
Here's how Technical Support is used in Inside Sales Coordinator jobs:
  • Conducted high-impact presentations and training sessions, and provided ongoing technical support.
  • Generated daily sales reports and provided technical support for entire department.
  • Provided customers with technical support and educational assistance.
  • Facilitated technical support calls from field technicians.
  • Provide over the phone technical support to customers using the Business to Business website.
  • Fielded incoming sales and technical support calls from designated distributors and their customers.
  • Provided coordination assistance for technical support staff for software and hardware setup.
  • Train and assist field office personnel with technical support and daily problems.
  • Backed up our technical support, parts and distribution teams.

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12. Trade Shows

high Demand
Here's how Trade Shows is used in Inside Sales Coordinator jobs:
  • Coordinate marketing projects before and after domestic and international trade shows.
  • Coordinated exhibits and sales collateral materials for national trade shows.
  • Networked and promoted additional business by attending trade shows.
  • Orchestrated and managed company-sponsored trade shows.
  • Coordinated and facilitated trade shows.
  • Trade shows - Assist the Sales Group at the trade shows to generate that first contact with a potential new buyer.
  • Opened more than 50 accounts; achieved a goal of 24% over plan and attended annual Trade Shows.
  • Worked closely with clients and marketing department to prepare displays and demos for various trade shows and seminars.
  • Served as project manager for annual seminars, trade shows, and three annual company sales meetings.
  • Set up of for events at trade shows, purchasing giveaway items and selecting signage as needed.
  • Work with outside sales team by setting up appointments, trade shows and test and evaluation orders.
  • Created new show room design and marketing material and attended numerous trade shows for increased company exposure.
  • Attended trade shows and product seminars to educate customers and consumers, while prospecting potential leads.
  • Organized and set-up company booth at numerous national, regional and local industry trade shows.
  • Coordinated details for trade shows and event booths in order to attend power generation events.
  • Traveled to trade shows conducting live demonstrations of the company's existing and newest products.
  • Provided support to the regional sales management for special marketing events and trade shows.
  • Attended local and regional trade shows for product development as defined by territory needs.
  • Organized, shipped, setup as well as worked wholesale and retail trade shows.
  • Designed and produced marketing material for trade shows including banners, handouts and giveaways.

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13. Customer Relations

high Demand
Here's how Customer Relations is used in Inside Sales Coordinator jobs:
  • Identified and tracked areas for improvement in customer relations.
  • Develop and Maintain good customer relations.
  • Developed and maintained positive customer relations while coordinating with internal depts.
  • Administer company Customer Relationship Management Database and reporting
  • Performed sales and business development duties including workshops, account management, customer relationship development, contract negotiations and order fulfillment.
  • Track shipment schedule for timely deliveries* Generate sales reports to assist management team to understand account status* Build and maintain customer relationships

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14. Data Entry

high Demand
Here's how Data Entry is used in Inside Sales Coordinator jobs:
  • Handle every proposal data entry with extreme attention to detail, organization and communicate all information in emails sent to clients.
  • Eliminated ten hours of data entry by applying six-sigma principles to merge engineering and inside sales electronic sharing system.
  • Assisted in data entry and expedition of shipments for and from Louisiana and Oklahoma ASC branch locations.
  • Performed record keeping and data entry to provide administrative support to the sales staff.
  • Perform data entry, general ledger work as well as bookkeeping and clerical work.
  • Conducted sales reports and invoices for A/R and other data entry tasks.
  • Performed concise data entry duties upon request when needed as backup.
  • Provided sales data entry input to EIP and SAP database.
  • Updated SKU and part information in the data entry system.
  • Submit customer purchase orders and data entry processing.
  • Increased sales from $500 thousand to 4 million in backlog Implemented quicker purchase orders turns for distributors Phone Inquiries Data Entry

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15. Sales Support

average Demand
Here's how Sales Support is used in Inside Sales Coordinator jobs:
  • Administered customer service and sales support to distributors, OEM manufacturers and end-users for nine industrial equipment corporations.
  • Provided critical forecasting, analysis and sales support by communicating with overseas subsidiaries and HQ.
  • Maintained overall operational excellence of Fresno and Bakersfield branch retrofit sales support program.
  • Formulated new policies and procedures that were incorporated to enhance operations within the customer service and sales support department.
  • Assume responsibility for providing first-class customer service and sales support (domestic, international and military).
  • Provided sales support for a national outside sales team of 50 including Canada and UK.
  • Provided sales support for outside Account Representatives and the Regional Sales Manager.
  • Provided administrative and inside sales support for senior sales account managers.
  • Provided sales support and assisted in office functions for Sales.
  • Provide inside sales support for Account Executives within the field.
  • Trained other Customer Sales Support staff in fraud detection methodologies.
  • Provided sales support, conducted sales presentations and negotiated pricing.
  • Provide sales support to account executives and regional customers.
  • Provided sales support to external sales staff.
  • Provide sales support to outside field team as well as coordinate sales in our Latin American Market
  • Provided customer sales support for three major overseas manufacturers of electronic components (Infineon, Murata, and Nichicon).

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16. CRM

average Demand
Here's how CRM is used in Inside Sales Coordinator jobs:
  • Provided CRM training/support for quote coordinators globally.
  • Provided ongoing training of Area Sales Managers regarding policy and process changes, new promotions and changes to the CRM system.
  • Compiled complex reports, maintained CRM, developed sales presentations for the President, CFO, Vice President and Sales staff.
  • Issued customers with quotations, pricing on multiple tenders, maintenance of internal sales database, and CRM systems.
  • Managed 3 interns on a project to scrub data, maintain and expand on the MS Dynamics CRM program.
  • Trained and assisted all regional sales staff on how to use company's CRM system more efficiently and effectively.
  • Ensured full utilization of CRM verifying that it is up to date with detailed accurate customer client information.
  • Enter names, address, email address, websites into computer database CRM system called Sales Force.
  • Coordinated with outside sales team to manage CRM and ensure accurate tracking of projects as they develop.
  • Scheduled ads for five sales representatives through PBS, DTI and CRM systems/databases.
  • Maintained accurate accounts of leasing trends via CRM to promote marketing efforts.
  • Used SAP and CRM to assist customers and communicate with other departments.
  • Maintain and Support the implementation and use of company's CRM system.
  • Maintain CRM system, call logs and reports.
  • Prepared customer orders using SAP/CRM software.
  • Maintain company's CRM database.
  • Enter orders accurately in our CRM software and follow up with clients' orders and quotes in a timely manner.
  • Maintain and update sales/CRM database, including customer contact information, recent contacts, follow up timelines.
  • Utilized our CRM software, Salesforce, to maintain an accurate and up-to-date customer database.
  • Write up report of sales that covert to orders.Set up new customers in CRM/SRA.

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17. New Clients

average Demand
Here's how New Clients is used in Inside Sales Coordinator jobs:
  • Generated business accounts by proactively seeking and securing new clients.
  • Defined and implemented strategies for growing sales through prospecting and securing new clients.
  • Conducted daily cold calling to source and identify new clients.
  • Provided initial pricing and marketing for potential new clients.
  • Recruit and build relationships with new clients!
  • Generated additional revenues through optimizing business opportunities with existing clients and new clients while ensuring client satisfaction.

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18. Sales Department

average Demand
Here's how Sales Department is used in Inside Sales Coordinator jobs:
  • Developed and implemented more efficient scheduling and administrative processes within department within the Inside Sales Department.
  • Handled overall coordination between Customer Service department and Outside Sales department.
  • Designed Information System for Warranty, Manufacturing and Sales Departments records.
  • Assisted representatives and end user customers in the technical/sales department.
  • Coordinated inside sales department with multiple sales representatives.
  • Hired for the Inside Sales Department, before my training was completed, I was moved to a Field Coordinator position.
  • Updated the inside sales department with the most current information and resources for quicker response and customer satisfaction.
  • Worked in the Sales Department bidding on and project managing all jobs within the designated sales territory.
  • Worked with sales department to maintain all new and continuing projects for various stone and asphalt jobs.
  • Set up an inside sales department, promoted the use of public utilities rebate programs
  • Implemented 5S, and Lean principles to the Sales Department to streamline the process.
  • Executed a variety of sales and clerical tasks to support the Sales Department.
  • Organized and streamlined all procedures and record keeping associated with the sales department.
  • Communicate sales departments progress, objectives and needs to other departments.
  • Compile weekly productivity for Inside Sales and Telesales department.
  • Processed contracts for sales department and generate daily reports.
  • Performed reception and general office duties for sales department.
  • Supported the Field Sales Department in a reporting capacity.
  • Performed research and auditing procedures for sales department.
  • Turned sales leads over to the sales department.

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19. ERP

average Demand
Here's how ERP is used in Inside Sales Coordinator jobs:
  • Interpreted and verified customer release information from electronic data transmissions.
  • Conducted Customer Service PowerPoint Presentations for rep group training meetings.
  • Assisted Marketing manager by creating press releases and PowerPoint presentations.
  • Created effective Microsoft PowerPoint sales presentations.
  • Interpreted and produced various engineering drawings.
  • Support Sales Team and Distributors with all marketing needs (custom PowerPoint Presentations, Brochures and Direct Mailers).
  • Enter orders in ERP, enterprise resource planning software, process paperwork to manufacturing & shipping for shipment.
  • Developed materials for corporate reference, including prior submissions, graphics, marketing materials, and boilerplate information.
  • Managed help desk support for company ERP system as well as employee hardware and software issues.
  • Organized and trained all new employees with ERP systems along with products and customer handling.
  • Represented Customer Service Department as SAP Super User during implementation of new ERP system.
  • Collect sales forecast data, review with management, and configure for ERP upload.
  • Interpreted the correlation between OSHA/ANSI standards of various machines in need of safeguarding.
  • Study, learn, and interpret competitive methods, pricing and tendencies.
  • Maintain calendar and meeting schedules, create monthly PowerPoint presentations and reports.
  • Developed process and procedures to maximize efficiency in the ERP sales modules.
  • Sourced and ordered parts for companies and clients through Caterpillar internet.
  • Place orders and track sales using SHIMS ERP software and Excel.
  • Created customer orders using IFS ERP, managed order status.
  • Created purchasing requests and purchase orders using IFS ERP system.

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20. Customer Base

average Demand
Here's how Customer Base is used in Inside Sales Coordinator jobs:
  • Develop targeted offerings and competitive strategies to continuously build customer base and retention.
  • Provided a high level of customer service to a set customer base including GE Aviation.
  • Expand customer base and sales via direct outreach to current and potential new customers.
  • Aided increasing customer base nearly 25% generating $2M in additional revenue.
  • Ensured the highest level of customer service is maintained within the customer base.
  • Served as the primary internal point of contact for entire customer base.
  • Worked to ensure satisfaction of a diverse customer base throughout sales/service process.
  • Provided customer service to existing customer base to resolve issues with accounts.
  • Expanded the existing customer base and market share by using imaginative methods.
  • Managed and maintained a $15M customer base.
  • Submit detailed proposals and quotations to customer base.
  • Procure new business within existing customer base.
  • Maintained strong working relationship with customer base.
  • Managed forecasts for large customer base.
  • Managed customer base of 1,800+ companies.
  • Sell services renewals and expand customer base worldwide.

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21. Potential Customers

average Demand
Here's how Potential Customers is used in Inside Sales Coordinator jobs:
  • Schedule appointments with potential customers to review product needs and establish future opportunities for each sales representative.
  • Prospect and develop relationships with potential customers to cultivate new business clientele.
  • Generated sales promotional plans and delivered to existing/potential customers.
  • Prospected potential customers through cold-calling and direct mail marketing.
  • Conducted tours for potential customers and existing customers.
  • Established new business opportunities with potential customers through cold calling, telemarketing, proved leads, networking and customer referral.
  • Answer inbound calls; provide detailed quotations, information on product availability and technical support to current and potential customers.
  • Support potential customers, existing customers with quotes, setting up test and evaluation units for field testing.
  • Assist in preparation of project estimates in response to requests for proposals from potential customers.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment purchases.
  • Followed up on quotes and project bids with existing and potential customers.
  • Answered incoming calls as well as making sales calls to potential customers.
  • Support potential customers, existing customers and sales agents.
  • Lead calling on over 100 potential customers per month.
  • Keep in contact with customers and potential customers.
  • Make daily outbound sales calls to potential customers to pursue new business opportunities Coordinate with salesmen to ensure customer satisfaction.
  • Represented Abanaki at The AIS Tech Trade Show and shared literature about product lines with current and potential customers.

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22. Customer Accounts

average Demand
Here's how Customer Accounts is used in Inside Sales Coordinator jobs:
  • Maintain customer accounts, project management, coordination of production and shipment nationwide and internationally.
  • Managed existing customer accounts, negotiated, and interacted with customers.
  • Managed customer accounts providing superior customer service.
  • Entered sales orders into system together with all appropriate information pertaining to the setting up of new customer accounts.
  • Maintain customer accounts coordinating job orders internally between departments such as credit, purchasing, shipping, etc.
  • Maintain sales orders and customer accounts for Canadian and US East Coast Regions.
  • Formed a close relationship with outside salesmen in order to maintain customer accounts.
  • Managed customer accounts, built positive relationships with customers with key decision makers.
  • Generate sales leads and develop customer accounts for the Injection Molding Division.
  • Administered current customer accounts, new orders, and renewals.
  • Generated sales by managing new and existing customer accounts.
  • Managed large and small customer accounts throughout the USA.
  • Ordered, scheduled, invoiced and maintained customer accounts.
  • Take care of customer accounts for 4 different states.
  • Managed over ten customer accounts, including fleet accounts.
  • Maintained customer accounts which resulted in sales growth.
  • Manage existing customer accounts and projects.
  • Manage customer accounts in NetSuite.
  • Use CRM software, COGNOS to manage customer accounts, and sales trends.
  • Rolled out district-wide for transactional customer accounts leading to an overall margin increase of 4.5%.

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23. Monthly Sales Reports

average Demand
Here's how Monthly Sales Reports is used in Inside Sales Coordinator jobs:
  • Maintained and expedited purchase orders and prepared and evaluated numerous monthly sales reports.
  • Create monthly sales reports for management that illustrates new sales leads, opportunities, goals and profit per industry.
  • Coordinate, integrate, and deliver weekly and monthly sales reports to principals.
  • Maintained inventory, prepared a monthly sales reports, obtained freight quotes.
  • Organized monthly sales reports for the department's director to track success.
  • Assisted in the generation of weekly and monthly sales reports.
  • Prepared monthly sales reports for President.

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24. Salesforce

average Demand
Here's how Salesforce is used in Inside Sales Coordinator jobs:
  • Maximized efficiency by logging, analyzing and reviewing all sales opportunities in SalesForce
  • Created and maintained prospective and existing client information in Salesforce.
  • Facilitated flawless operations by interacting with customers, upper management, salesforce, outside vendors, and shipping department.
  • Utilized Salesforce to track client and sales data, as well as create detailed sales reports.
  • Clarify and correct all accounts, contacts and leads that are entered into Salesforce.com.
  • Worked fluently in the Customer Relationship Management Software, Salesforce and Goldmine.
  • Maintained records, reports, and files on prospects and clients Documented all activities in Excel and in Salesforce.

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25. Customer Complaints

average Demand
Here's how Customer Complaints is used in Inside Sales Coordinator jobs:
  • Provided quality customer service in a high-volume environment, including resolution of customer complaints.
  • Address all customer complaints/concerns and strive at maintaining complete customer satisfaction.
  • Resolve any customer complaints by investigating problems & developing solutions.
  • Handle customer complaints, corrective action and customer reconciliation
  • Resolved 98% of customer complaints by investigating issues, developing solutions and coordinating with appropriate sales rep or manager.
  • Resolve any customer complaints by exploring client's response, considering alternative solutions, and escalating any unresolved issues.
  • Search parts database and planned deliveries to fill customer orders; used customer service skills to resolve customer complaints.
  • Created all new procedures for the expedition and smooth handling of customer complaints and credit issues.
  • Increased new business by 30% on difficult accounts by effectively responding to customer complaints.
  • Reduced customer complaints by 70% through critical selection of LTL carriers.
  • Handled follow-up issues with the job and resolved any customer complaints.
  • Resolved customer complaints and performed quality check on shipped orders.
  • Solved customer complaints and maintained customer files.
  • Resolve all customer complaints, concerns.
  • Process customer complaints and returns.
  • Work to resolve customer complaints.
  • Tracked and invoiced lab equipment per agreements Addressed customer complaints and responded to requests for minor technical information.
  • Managed all credits and warranty issues as well as customer complaints for the five states weserviced.

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26. Business Development

average Demand
Here's how Business Development is used in Inside Sales Coordinator jobs:
  • Negotiated six figure plus contracts while handling business development and operations of moving cargo internationally on container ships and inland.
  • Researched and performed competitive market analysis to devise new business development programs.
  • Assisted Business Development with generating leads and database maintenance.
  • Worked with engineering on business development.
  • Created employee manual and position descriptions, as well as assisted in the Business Development of the Inside Sales approach.
  • Collaborated with subject matter experts and business development / capture teams to develop a winning proposal.
  • Compiled aggregated sales and research data from Inside Sales for Business Development team.
  • Performed pre-bid business development efforts including production of marketing collateral for client meetings.
  • Delivered comprehensive operations management driving revenue generation and new business development.

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27. Outbound Calls

average Demand
Here's how Outbound Calls is used in Inside Sales Coordinator jobs:
  • Worked with manager to ensure I was meeting the required goal of outbound calls to customers and prospects each week.
  • Handled inbound and outbound calls regarding tracking information, billing information, shipment status, product availability and pricing.
  • Increase revenue by making outbound calls to current and new potential customers and maintaining inventory of showroom sale items.
  • Manage heavy workload of hundreds of contacts, making 55+ outbound calls and taking 20+ inbound calls per day.
  • Maintained an average of 60-80 outbound calls daily back in a high volume call center environment.
  • Generated reports for commissions, payroll, sales contest, outbound calls and department goals.
  • Provided customer service for ticket holders via inbound/outbound calls and during game day events.
  • Commended by upper level management on my number if outbound calls
  • Answered high volume of inbound and outbound calls.
  • Supervised inside sales reps accounts and outbound calls Promoted to Sales Account Consultant

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28. Product Knowledge

average Demand
Here's how Product Knowledge is used in Inside Sales Coordinator jobs:
  • Uphold relationship with customer back by exhibiting product knowledge, reliability and honesty resulting in increased client rapport.
  • Provide product knowledge and recommendations to customers and distributors as requested, working closely with Applications Engineering.
  • Researched and attended regular training courses to improve product knowledge and provide logistics information.
  • Answer questions and share product knowledge with customers for over 50+ products in both the insulated and non-insulated metal panel field.
  • Trained new employees on all activities of the position including product knowledge of valves and sanitary flow equipment products.
  • Participated in training customer service department with in depth product knowledge, parts breakdowns, and other related materials.
  • Provide excellent customer service through a strong listening skill set & product knowledge.
  • Attended and participated in all training functions in order to enhance product knowledge.
  • Continue learning new products and take on line classes to maintain product knowledge.
  • Used extensive product knowledge to up-sell products and services to maximize revenue.
  • Attended sales meetings to further expand my abilities and product knowledge.
  • Learn and apply product knowledge to assist customers in decision process.
  • Responded to questions about orders, shipping and general product knowledge.
  • Provide technical support and solutions to customer through extensive product knowledge.
  • Maintain exceptional customer service through on time follow-up and product knowledge.
  • Maintained technical product knowledge and order status reports.
  • Maintain expert level of product knowledge and application.
  • Participated in all sales meetings and training opportunities in order to enhance and maintain personal and product knowledge.
  • Presented product knowledge and design solutions that simplified, educated and reduced workspace problems.

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29. Process Orders

average Demand
Here's how Process Orders is used in Inside Sales Coordinator jobs:
  • Maintained all new orders, in process orders, shipping and delivery.
  • Process orders and bills of lading for transportation of product to customers.
  • Process orders and assist with inventory control and ordering product.
  • Process orders and billing, including customs processing and exports.
  • Process orders from entry through invoicing.
  • Process orders for field sales.
  • Track sales opportunities to closure * Receive and process orders.

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30. Account Management

low Demand
Here's how Account Management is used in Inside Sales Coordinator jobs:
  • Exercise account management and product ownership.
  • Executed internal sales and account management activities to OEM customers, distributors, and the external sales force.
  • Account management and customer relations Authored and reviewed proposals & RFQ's
  • Account Management Customer Support Processing orders in Oracle Database Running Daily Shipment Reports
  • Managed SNF accounts using various account management strategies to ultimately strengthen relationship to generate leads on a consistent and complaint basis.
  • Facilitated price quotation and assisted with account management activities for our $20 million dollar aftermarket transmission business unit.

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31. Product Information

low Demand
Here's how Product Information is used in Inside Sales Coordinator jobs:
  • Distribute product information and pricing information to both internal and external customers.
  • Answered customer calls for product information, product availability and pricing.
  • Present applications and product information at training seminars.
  • Communicated effectively with customers via phone, fax and email regarding order status, claims, pricing, and product information.
  • Supported New York City and North East Region Schools concerning product pricing, availability, and product information.
  • Maintain and update customer websites with product information, specs, marketing content, and pricing information.
  • Supported Sales force with customer and distributor issues as well as product information and availability.
  • Receive sales calls, provide product information & enter orders accurately into billing system.
  • Contacted and met with potential clients and presented them with product information and rates.
  • Researched competitor's products and maintained a database of product information and pricing.
  • Provide product information on pricing, technical issues, warranty, and delivery.
  • Provide direction and product information while handling my own territory.
  • Provide a wide range of product information.

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32. Cold Calls

low Demand
Here's how Cold Calls is used in Inside Sales Coordinator jobs:
  • Perform many cold calls, call backs for past business, outside sales calls, and thank you calls to customers.
  • Sourced new sales opportunities through inbound lead follow-ups, outbound cold calls and emails describing machinery features and advantages.
  • Perform cold calls to procure new business and follow up with customers whose accounts have become idle.
  • Managed and generated sales leads via cold calls, internet sales and walk-ins for retail sales team.
  • Placed cold calls on a daily schedule to increase fleet rental percentage.
  • Assisted sales managers with cold calls and appointment setting
  • Conducted cold calls and prospected new leads.
  • Lead generation via cold calls/online inquiries.
  • Initiated cold calls to customers located throughout the Southeast.

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33. Customer Contact

low Demand
Here's how Customer Contact is used in Inside Sales Coordinator jobs:
  • Communicated with the manufacturer to provide expedited customer order from first contact through completion and maintained customer contact throughout the process.
  • Maintained detailed customer contact information and related daily sales activities within SAP.
  • Maintained customer contact information for lead generation purposes.
  • Serve as Inside Customer Contact for two outside salesmen grossing approximately $5 million dollars in volume per year.
  • Controlled processing of orders from customer contact, purchasing, pricing, scheduling and shipping.
  • Organized and coordinated meetings, demonstrations, customer contact, and files.
  • Maintain after hour calls to a minimum through proactive customer contacts.
  • Direct Customer contact for Cable Assembly and Wire Harness manufacturing.
  • Serve as customer contact for a geographical zone.
  • Managed all customer contacts for company.
  • Transitoned into direct customer contact via in/out going phone calls and emails.
  • Maintained Customer Contact Through the Lead Tracking Software (Salesforce).

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34. New Product Development

low Demand
Here's how New Product Development is used in Inside Sales Coordinator jobs:
  • Worked as an interior consultant with several other colleagues, attending department meetings centered around new product development.
  • Keep up-to-date knowledge of company products and any modification to specifications and new product development.
  • Directed promotional and advertising campaigns for current and new product development.
  • Developed contact with existing dealers and distributors of new product development.
  • Developed and maintained purchase order requisitions and new product development.
  • Worked with manufacturing in new product development.

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35. ISO

low Demand
Here's how ISO is used in Inside Sales Coordinator jobs:
  • Researched price comparison to ensure clientele competitive pricing for manufactured goods.
  • Completed ISO (International Organization for Standardization) auditor training.
  • Trained warehouse supervisors and associates in inventory procedures.
  • Major Contribution/s: Consolidation, completion, and development of disorganized prospects & leads, into newly implemented Microsoft Dynamics CRM.
  • Serve as a liaison between the Vice President of Sales and Project Manager for pricing of products and payment responsibilities.
  • Support and assist the supervisors of the inside sales department with various administrative duties and to coordinate activities and events.
  • Determined departmental requirements and client needs as an active liaison between the sales department, production staff, and customers.
  • Work closely with the sales and client liaison team to support their sales and marketing needs as required.
  • Acted as a liaison between Scholastic Inc. and NYC Department of Education about product line and school funds.
  • Worked closely with on-site supervisors of Customers to ensure delivery of quantity of pipe or other products needed.
  • Act as a liaison with industry entities to promote CNG infrastructure which aids in the generation of sales.
  • Attended production meetings and acted as liaison with all departments to ensure timely completion and delivery of equipment.
  • Acted as Interim Supervisor for SMS Contract Renewal Team and trained new team members as to SMS renewal procedures
  • Traveled to manufacturing sites to insure our products were being made according to our ISO company standards.
  • Served as a cross-functional liaison for sales related issues to all other internal and external sales reps.
  • Worked with quality department to perform audits of processes & documents to meet requirements for ISO certification.
  • Work closely with the shop supervisor in order to have equipment needed at the time of rentals.
  • Act as a liaison between customers and various internal departments on product and order related issues.
  • Record and maintain Import Licenses Inventory verification manage the company ISO program as the Management Representative.
  • Served as a liaison between manufacturers, distributors, Contour Data Solutions, and the customers.

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36. Prospective Customers

low Demand
Here's how Prospective Customers is used in Inside Sales Coordinator jobs:
  • Provided direct support to existing and prospective customers regarding parts and reconditioning services.
  • Provide sales support for local and international customers Liaise with current and prospective customers
  • Develop New business; identify prospective customers by using internal resources.
  • Communicated with current/prospective customers via e-mail and phone daily.
  • Input all leads in SAP system and make arrangements that all Literature and/or Welcome Packages are sent to the prospective customers.
  • Service and maintain numerous distributor accounts of my own and cold call new prospective customers.
  • Provide sale support to sales managers in ongoing development of existing and prospective customers.
  • Identified prospective customers using lead generating methods and performing multiple cold calls per day.
  • Introduced BLR Compliance and Training Products to Prospective Customers.
  • Called prospective customers for carpet cleaning Scheduled appointments
  • Championed promotional deals to current and prospective customers Qualified new business and set up new business accounts.
  • Overcome objections of prospective customers Assist in creating RFP responses to potential clients
  • Generated leads, initiated calls to prospective customers, followed up, performed presales activities and closed transactions.
  • Devised technical proposals to current and prospective customers using a compilation of information (ie.

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37. OEM

low Demand
Here's how OEM is used in Inside Sales Coordinator jobs:
  • Assigned territory includes both international and domestic OEM accounts and distribution.
  • Provide quotes to OEM customers and third party vendors for new and repeat business using company sales database.
  • Assist the OEM Copper team in quoting, processing orders, and following up with the customer.
  • Provided Life Cycle management of all OEM sales orders from greenfield customers and existing client base.
  • Coordinated with the OEM and a customer to devise a customized motor.
  • Direct sales contact with Distributor, OEM and End User Markets.
  • Handled telephone requests for price quotations and receive and process purchase orders directly from customers, OEMs and other distributors.

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38. Order Status

low Demand
Here's how Order Status is used in Inside Sales Coordinator jobs:
  • Communicate with customers regarding special pricing, order status and price changes and manufacturer specific policy updates.
  • Provided information to customers including product specifications, pricing, inventory, and order status.
  • Answered incoming calls and handled customer requests for order status and shipment tracking information.
  • Provided order status, shipment tracking and proof of delivery for all shipments.
  • Presented timely order status updates, monitored proper input of monthly sales forecasts.
  • Answer questions about products, services and order status.

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39. Annual Sales

low Demand
Here's how Annual Sales is used in Inside Sales Coordinator jobs:
  • Executed sales and marketing service logistics for 150 retail dealers in Eastern Canadian territory collectively grossing $4M in annual sales.
  • Managed the biggest territory, in the department, with $122MM of annual sales and 18 states.
  • Coordinate annual sales meeting - arrange facility, order products, track & report budget.
  • Managed territory of over 800 customers and annual sales budget of over $3M.
  • Implemented Power Point presentations for monthly, quarterly and annual sales meetings.
  • Coordinated over $100M total annual sales.
  • Tracked promotional and annual sales.
  • Researched and began selling MRO items to government Surpassed annual sales of prior year by in first quarter of 2013

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40. Customer Relationships

low Demand
Here's how Customer Relationships is used in Inside Sales Coordinator jobs:
  • Maintained existing customer relationships and developed new business relationships and increased sales revenue with assistance of sales representatives.
  • Developed an excellent rapport with current customers and built new customer relationships.
  • Maintained close customer relationships by contacting customers on a rotating 15day basis.
  • Facilitate customer relationships and maximize sales potential for the company.
  • Developed and maintained customer relationships to ensure customer satisfaction.
  • Developed customer relationships and supported outside sales staff.
  • Build customer relationships through communication.
  • Maintained solid customer relationships and builds new relationships in the industry to ensure business goals are met and exceeded.
  • Manage customer relationships and accounts through customer calls, presentations, and face to face meetings.
  • Focused on building and maintaining customer relationships and providing leads to outside sales staff.
  • Filled orders over the phone, built customer relationships.
  • Build and Maintain customer relationships within steel roofing and siding/building materials industry.
  • Increase sales revenue by creating and maintaining valuable customer relationships with value added resellers and direct customers.

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41. Timely Delivery

low Demand
Here's how Timely Delivery is used in Inside Sales Coordinator jobs:
  • Coordinated trucking with customers and vendors to ensure timely delivery of equipment.
  • Communicate job status to customers to ensure timely delivery and installation.
  • Processed purchase orders, submitted paperwork to customers, and followed-up throughout order process to assure timely delivery of products.
  • Close sales then communicate the necessary needs of the customer to production staff for timely delivery or pick-up.
  • Work closely with outside sales staff processing orders and ensuring accurate and timely delivery of equipment and merchandise.
  • Facilitate timely delivery to job site, work with job site superintendent or framer.
  • Involved from start to finish, from quoting to coordinating timely delivery.
  • Worked closely with Production plants worldwide to ensure timely delivery of parts.
  • Monitored and ensured the safe and timely delivery of multi million dollar orders of communication equipment from factory to end user/clients.
  • Tracked all in-house and vendors orders to insure timely delivery To customers Company downsized and this location was closed
  • Worked with central dispatching team to ensure timely delivery of materials to jobsites.

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42. High Volume

low Demand
Here's how High Volume is used in Inside Sales Coordinator jobs:
  • Lead coordinator working with top sales representative and high volume customers.
  • Managed over 25 high volume accounts.
  • Answer a high volume phone system.
  • Handled a high volume of customer calls and material quotes in a timely manner.
  • Handled high volume customer inquiries, trouble shot customer related problems/concerns and initiated effective problem-resolution steps to achieve customer satisfaction.
  • Maintained high volume accounts within the internal distribution channel of Maxim Integrated Products through high contact, one-on-one communication.

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43. Office Supplies

low Demand
Here's how Office Supplies is used in Inside Sales Coordinator jobs:
  • Monitored, controlled, and ordered office supplies and restocked staff work stations.
  • Maintain sample material, coordinate sample distribution and order office supplies.
  • Inventory Control: distributed products as well as office supplies.
  • Order all office supplies and maintain work stations.
  • Prepared 3-ring binder packets for sales reps, & set up desks with office supplies for all new employees.
  • Provide administrative support to the team, by handling out going packages, and ordering of office supplies.

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44. Customer Requirements

low Demand
Here's how Customer Requirements is used in Inside Sales Coordinator jobs:
  • Quoted customer requirements direct from inventory as well as non-inventory items from other sources.
  • Interfaced with quality department to receive certificate of conformance based on customer requirements.
  • Create shareholder value by providing customized solutions to meet individual customer requirements.
  • Led all customer requirements throughout the organization and was responsible for Inside Sales and account management directly during my last year.
  • Communicated directly with production and shipping departments to maintain that all orders were on schedule per customer requirements.
  • Communicate customer requirements, deadlines and avert possible delays in shipment across multiple divisions, departments and teams.
  • Conduct ongoing customer needs, analysis, and research of customer requirements through first party resources.
  • Support field sales and customer requirements.
  • Interviewed SMEs to ensure marketing materials included a technical understanding of customer requirements.

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45. Special Projects

low Demand
Here's how Special Projects is used in Inside Sales Coordinator jobs:
  • Worked closely with Estimating Manager, Engineering Manager and President-Sales/Marketing Director of special projects.
  • Maintained integrity of database information and completed special projects as assigned.
  • Assisted District Vice President on special projects or initiatives from our North America Headquarters or Parent Company.
  • Assist VP of Sales and Marketing with corporate reporting and special projects as needed.
  • Support Sales, Operations and ISS team with special projects.
  • Complete special projects for continuous improvement of the department.
  • Coordinated the development of special projects and proposals.
  • Aided Customer Service Manager with special projects.
  • Worked on special projects for product recalls.
  • Train and manage Sales and Customer Service Representatives Manage special projects within the company.

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46. Inventory Management

low Demand
Here's how Inventory Management is used in Inside Sales Coordinator jobs:
  • Appointed team leader and System Administrator for a National Computer task team * Engineered and installed an automated Inventory Management System.
  • Warehouse: Helped with inventory management, monthly cycle counts, and the day-to-day warehouse operation.
  • Key member of the development team for order entry and inventory management improvements.
  • Oversee inventory management of tradeshow properties.
  • Oversee Dallas, Texas Regional Warehouse (inventory management and warehouse operations) Implementation of EDI Program with major OEM accounts.
  • Performed all management operations including opening and closing store, balancing registers, preparing deposits, receiving shipments and inventory management.

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47. Sales Personnel

low Demand
Here's how Sales Personnel is used in Inside Sales Coordinator jobs:
  • Maintain and distribute promotional material, product manuals and product pricing for clients, sales personnel, and management.
  • Performed training classes on system application sales to sales personnel and regional sales managers.
  • Lead person of training other sales personnel on AGI32 software to perform basic calculations.
  • Provided support to lead sales personnel with inside support for pricing.
  • Assisted outside sales personnel with preparation of travel and expense reports.
  • Assisted field sales personnel in achieving their assigned revenue targets.
  • Provided support as needed to outside sales personnel.
  • Provide technical support to clients and sales personnel.
  • Scheduled all of the sales personnel daily sales calls and routes for the week.
  • Lead person of training other sales personnel on quotations and submittal drawings.
  • Assisted sales personnel, brokers, B2B customers (Target, Costco, Home Depot, Lowes, etc.

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48. Sales Floor

low Demand
Here's how Sales Floor is used in Inside Sales Coordinator jobs:
  • Performed daily inventory check to replenish sales floor items and communicated with management regarding new receipt of merchandise.
  • Ordered and received freight, Worked on the sales floor, Did house calls to clean pools and do repairs.
  • Set up, Tech, Warranty claims, Parts counter shipping and receiving and ordering, and Sales floor.
  • Ensured products were seamlessly received from delivery trucks and were continually stocked, replenished, and merchandised on the sales floor.
  • Maintained and secured tire warehouse and sales floor, as well as keeping it neat and clean.
  • Assisted with the training of new employees; restocked the sales floor before and after closing hours.

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49. Sales Quotes

low Demand
Here's how Sales Quotes is used in Inside Sales Coordinator jobs:
  • Prepare Sales Quotes Manage and control internal sales procedures as defined by the company.
  • Coordinated sales quotes and orders for clients and fellow employees.
  • Supported a sales organization by reviewing sales quotes and associated paperwork prior to submission to various departments.
  • Assembled and distributed customer sales quotes under direction of sales staff.
  • Draft sales quotes according to client's specifications.
  • Processed Orders/Invoices, created sales quotes.

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50. Service Contracts

low Demand
Here's how Service Contracts is used in Inside Sales Coordinator jobs:
  • Renewed/negotiated small/medium account service contracts.
  • Worked closely with the traffic and pricing department to prepare accurate documentation like bookings, bills of lading and service contracts.
  • Prepare and manage service contracts and amend service contracts on to required format for filing by Commercial Support Team.
  • Created, maintained, and updated Service Contracts, Letters of Agreements, and weekly booking summary reports.
  • Provide rate quotes on new business, amend service contracts and quote on Over Dimensional Cargo.
  • Negotiated short and long-term service contracts with clients according to their specific staffing needs.
  • Expedited amendments to Service Contracts as per Pricing department.
  • Update customer's service contracts in accordance with FMC.
  • Prepare and manage service contracts to include amendments.
  • Administered volume/revenue reports for large Shippers Association Creation and amending of service contracts.
  • Rate Specialist~ Rate and authorize all Export Bills of Lading based on current tariffs and/or Service Contracts.
  • Assist with management and update of customer service contracts .

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20 Most Common Skill for an Inside Sales Coordinator

Customer Service24.1%
Purchase Orders10.9%
Sales Reps7.9%
Sales Goals7.4%
New Accounts5.3%
Order Entry4.3%
Logistics3.7%
Customer Orders3.6%

Typical Skill-Sets Required For An Inside Sales Coordinator

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
17.6%
17.6%
2
2
Purchase Orders
Purchase Orders
7.9%
7.9%
3
3
Sales Reps
Sales Reps
5.7%
5.7%
4
4
Sales Goals
Sales Goals
5.4%
5.4%
5
5
New Accounts
New Accounts
3.9%
3.9%
6
6
Order Entry
Order Entry
3.1%
3.1%
7
7
Logistics
Logistics
2.7%
2.7%
8
8
Customer Orders
Customer Orders
2.6%
2.6%
9
9
Phone Calls
Phone Calls
2.5%
2.5%
10
10
Inventory Control
Inventory Control
2.3%
2.3%
11
11
Technical Support
Technical Support
2.3%
2.3%
12
12
Trade Shows
Trade Shows
2.3%
2.3%
13
13
Customer Relations
Customer Relations
2.1%
2.1%
14
14
Data Entry
Data Entry
2%
2%
15
15
Sales Support
Sales Support
2%
2%
16
16
CRM
CRM
1.9%
1.9%
17
17
New Clients
New Clients
1.7%
1.7%
18
18
Sales Department
Sales Department
1.7%
1.7%
19
19
ERP
ERP
1.6%
1.6%
20
20
Customer Base
Customer Base
1.5%
1.5%
21
21
Potential Customers
Potential Customers
1.4%
1.4%
22
22
Customer Accounts
Customer Accounts
1.4%
1.4%
23
23
Monthly Sales Reports
Monthly Sales Reports
1.4%
1.4%
24
24
Salesforce
Salesforce
1.3%
1.3%
25
25
Customer Complaints
Customer Complaints
1.2%
1.2%
26
26
Business Development
Business Development
1.2%
1.2%
27
27
Outbound Calls
Outbound Calls
1.1%
1.1%
28
28
Product Knowledge
Product Knowledge
1.1%
1.1%
29
29
Process Orders
Process Orders
1.1%
1.1%
30
30
Account Management
Account Management
1.1%
1.1%
31
31
Product Information
Product Information
1.1%
1.1%
32
32
Cold Calls
Cold Calls
1%
1%
33
33
Customer Contact
Customer Contact
1%
1%
34
34
New Product Development
New Product Development
0.9%
0.9%
35
35
ISO
ISO
0.8%
0.8%
36
36
Prospective Customers
Prospective Customers
0.8%
0.8%
37
37
OEM
OEM
0.8%
0.8%
38
38
Order Status
Order Status
0.7%
0.7%
39
39
Annual Sales
Annual Sales
0.7%
0.7%
40
40
Customer Relationships
Customer Relationships
0.7%
0.7%
41
41
Timely Delivery
Timely Delivery
0.7%
0.7%
42
42
High Volume
High Volume
0.7%
0.7%
43
43
Office Supplies
Office Supplies
0.7%
0.7%
44
44
Customer Requirements
Customer Requirements
0.6%
0.6%
45
45
Special Projects
Special Projects
0.6%
0.6%
46
46
Inventory Management
Inventory Management
0.6%
0.6%
47
47
Sales Personnel
Sales Personnel
0.6%
0.6%
48
48
Sales Floor
Sales Floor
0.6%
0.6%
49
49
Sales Quotes
Sales Quotes
0.6%
0.6%
50
50
Service Contracts
Service Contracts
0.6%
0.6%

48,150 Inside Sales Coordinator Jobs

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