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Inside Sales Internship skills for your resume and career

Updated January 8, 2025

5 min read

Quoted Expert

Derrek Schartz

Below we've compiled a list of the most critical inside sales internship skills. We ranked the top skills for inside sales interns based on the percentage of resumes they appeared on. For example, 22.0% of inside sales internship resumes contained sales intern as a skill. Continue reading to find out what skills an inside sales internship needs to be successful in the workplace.

15 inside sales internship skills for your resume and career

1. Sales Intern

Here's how inside sales interns use sales intern:

Acquired leadership, entrepreneurial and organizational skills through the Southwestern Advantage summer sales internship program.
Represented Northern Rhode Island as Sales Intern in charge of Marketing, Advertising, and Sales of new products and promotions.

2. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how inside sales interns use salesforce:

Routed leads and created opportunities in SalesForce.com.
Updated customer account information on Salesforce.

3. PowerPoint

Here's how inside sales interns use powerpoint:

Utilized software such as Excel and PowerPoint to present client research to executive members.
Used Microsoft Word, PowerPoint, Outlook and Excel on regular basis.

4. Sales Process

Here's how inside sales interns use sales process:

Strengthened sales process by generating competitive quotes.
Solidified my skills and knowledge of the Sales Process by seamlessly carrying over and applying previous experience.

5. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how inside sales interns use account management:

Perform national cold calls, lead generation and account management services; negotiate contracts with carriers and customers; dispatch loads.
Assist Sales Team with account management * Help assign trucks for delivery and pick up of product * B2B Customer relations

6. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how inside sales interns use phone calls:

Write, edit and send emails Make phone calls to get information about products Research information for products and possible customers
Developed ability to ensure returned phone calls by utilizing resources within customers' departments or obtaining referrals at higher decision-making levels.

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7. Business Relationships

Here's how inside sales interns use business relationships:

Used effective and creative sales strategies to establish new business to business relationships and drive revenue growth.
Maintained business relationships for existing government and academic organizations by providing quotes, entering orders and resolving inquiries on a daily.

8. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how inside sales interns use market research:

Conducted and presented market research studies to assist in franchise sales campaigns.
Conducted multiple types of Marketing Research including Strategic Market and International Market Research and prepared Advanced Analytics.

9. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how inside sales interns use outbound calls:

Executed 100+ outbound calls per day and achieved a 72%+ conversion rate (end of semester average).
Research potential customers and make over 80-100 outbound calls on a daily basis.

10. Linkedin

Here's how inside sales interns use linkedin:

Create networking relationships through LinkedIn and initiate conversations with prospects.
Received one LinkedIn recommendation and verification from the interviewer and manager/supervisor.

11. Lead Generation

Here's how inside sales interns use lead generation:

Managed all top-of-funnel lead generation.
Lead Generation: Generated new opportunities by creating cold email lists and reaching out through email.

12. Cold Calls

Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

Here's how inside sales interns use cold calls:

Placed 2nd in the country competing against all interns in a warm and cold call appointment setting competition.
Aimed to achieve sales goals through the use of cold calling and data analysis efforts.

13. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how inside sales interns use data entry:

Learned Microsoft Excel in regards to formulas data entry.
Perform data processing related duties including encoding data, data entry & retrieval and routine computer terminal operations.

14. Sales Training

Here's how inside sales interns use sales training:

Completed sales training by Mandalay Entertainment Baseball Properties.
Turned around lagging store operations through implementation of an effective strategic business plan and enhanced sales training.

15. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how inside sales interns use product knowledge:

Trained new employees in product knowledge and requisite software programs.
Retained extensive product knowledge from all major suppliers in the building materials industry.

5 Inside Sales Internship Resume Examples

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What skills help Inside Sales Interns find jobs?

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What Inside Sales Internship skills would you recommend for someone trying to advance their career?

Derrek Schartz

Senior Lecturer, Website

To maximize your total income in sales one must always be learning and growing. Improving their knowledge, skills, and abilities particularly in light of the disruptions beginng to occur, such as AI, digitization, and others.

Do you want to know more?

List of inside sales internship skills to add to your resume

The most important skills for an inside sales internship resume and required skills for an inside sales internship to have include:

Sales Intern
Salesforce
PowerPoint
Sales Process
Account Management
Phone Calls
Business Relationships
Market Research
Outbound Calls
Linkedin
Lead Generation
Cold Calls
Data Entry
Sales Training

Product Knowledge
Sales Presentations
Customer Calls
RMA
Sales Pipeline
Sales Cycle
Account Executives
Customer Database
Client Relationships
Outbound Sales
Sales Data
Quality Customer Service
Lead Qualification
Microsoft CRM

Order Entry
Sales Orders
HVAC
Customer Relations
Email Campaigns
Ticket Sales
Increase Sales
Training Sessions
Facebook
Product Line
Customer Orders
Clips
Ticket Packages
Conversion Rates

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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