Inside sales manager job description

Do you consider yourself a motivator and developer of talent? Are you driven to elevate the skills and results of those around you? Are you looking for a dynamic culture where you can make a difference? How about working in an environment where people genuinely like each other?

If the answers to these questions were “YES!” then you may have just found the company and culture you've been hoping for.

A successful Inside Sales Manager is a “Swiss Army Knife.” A leader, a mentor, a strategist, and a trainer. A Strategic Inside Sales manager takes ownership of the performance and actions of their sales team. Their day includes one on one coaching sessions to drive results and ensures that clients are being handled with empathy and care in a compliant manner.

The ideal candidate will possess superior interpersonal and communication skills while applying a data-driven approach to sales management. This person will facilitate the sales process with knowledge of our product and the broader financial services category. A Strategic Manager will drive a diverse group of Inside Sales Consultants toward success and consistently coach and mentor their team to achieve the aggressive sales goals of a high-growth company. Through education, innovation, empathy and teamwork, you will help consumers achieve financial peace of mind while representing the Strategic brand with the highest integrity. A Strategic Manager is self-motivated & passionate and has the ability to work effectively and thrives off our rapid and ever-changing sales environment. You have a proactive, never-fail, positive attitude and most importantly, love to work when in a competitive environment where people have fun together.
Responsibilities
* Please note this is an in-office role, requiring a presence in the office Mondays through Thursdays with remote work on Fridays * Develop and coach a team of sales consultants to meet and exceed sales goals. Monitor and report on team productivity including key performance indicators. Exceed monthly and quarterly team and company targets. Leverage sales operations resources and collaborate with cross-functional teams. Optimize your team's daily activity to maximize effective on-phone time, inclusive of pre-call planning and activity metric adherence. Push innovation and disruption of processes and procedures through technology enhancement. Encourage individual development and maximize efficiency within the team. Provide evaluation, identify areas of improvement, and distribute active feedback to team to ensure transparency of expectations and performance management Excel at identifying present issues within the business, forecast potential short/medium term concerns, and provide solutions.
Qualifications
Minimum 4 years' experience within a progressive sales environment with strong emphasis on time and sales pipeline management 2+ years' experience managing an inside-sales team (both in-person and remote ideally) Proven record of building, maintaining, and expanding a diverse and cross-cultural team Results-oriented attitude driven by exceeding targets Ability to develop and motivate talent with a focus on delivering the best customer experience Proven record of driving highly qualified conversions and tackle customer escalations Strong communication and relationship management skillset Ability to develop system and processes to scale; leading with a clear vision on sales strategies Analytical, passionate and a self-motivated, fundamental problem solver Experience with CRM systems


Employee Benefits:


Health, Vision, and Dental Insurance with company contribution Paid Time Off, Volunteer Days, and Six Paid Holidays 401(k) with company match Employee Stock Ownership Program (ESOP) Life Insurance Short/Long Term Disability Commuter Benefits Gym benefits

A Little About Strategic:
Strategic Financial Solutions is an award-winning financial services firm dedicated to helping people live a financially healthy life through the products and services we offer.
We were recently named as one of the Best Companies to Work for in New York State for the 6th time. Additional honors include being named, two times, as one of the 50 fastest growing companies in New York City and to the prestigious Inc. 500 list as one of the 500 fastest growing companies in the United States. Strategic is 100% employee owned, has offices in Manhattan and Buffalo, to house our rapidly growing family of over 750 associates. In June 2022 we proudly celebrated our 15th anniversary.
Strategic is committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as a company.
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We are looking for a Humble, Hungry and Smart individual with strong leadership, selling and organizational skills that values teamwork, a fast- paced environment, mutual respect and willing to jump in with a whatever it takes attitude to ensure the success of our sales teams. Build positive working relationships with fellow employees and our customers.
Job Responsibilities:
Develop and lead a team through coaching, mentoring and defining clear expectations while holding yourself and team members accountable Work closely with inside sales reps to build individual business plans that lead to achieving sales goals and success in their territory Observing and periodically participating in sales reps calls with customers. Provide timely feedback and coaching related to those observations Partner with Regional Field Sales Manager to build a framework for effectively leading territory sales teams to success Prepare and participate in weekly, monthly, quarterly and annual sales forecasts Works with individual sales reps and help them set professional and personal goals Conduct bi-weekly and monthly forecast meetings with team members. Ensure salesforce opportunities are updated in a timely fashion and pipeline is followed throughout the month Collaborate with fellow sales leaders and cross functional departments to remove obstacles and improve processes which will enhance sales team productivity Coach reps to achieve weekly activity benchmarks. Webinars, call time, outbound calls and new/expansion pipeline build Conduct interviews, hire, help train and develop new sales reps when needed

Job Requirements:
Must be Humble, Hungry and SmartIntelligent Software/Technology sales leader with a successful track record of building a high-performance organization and developing strong sales leaders Highly articulate in sales management processes and measurements5+ years' Sales experience, with 3-5+ years in roles of increasing management responsibility highly preferred. 2-3 years in K-12 Education ExperienceStrong attention to detail and organizational skills.Strong leadership skills, initiating and sustaining relationships internal and external to the organizations; Ability to work with others in team environment to achieve common objectives Experience working with CRM or Sales software tools Familiarity with web -based products, researching via web, or other internet experience Demonstrated experience evaluating new market channels, developing go to market strategies, building new teams and deploying successfully Extensive experience leading a SaaS based remote selling team, deploying industry best practice tools and strategies for reaching the defined market segments Ability to initiate strategic thinking, contribute to and lead important cross-functional initiatives Ability to help set priorities for the sales team's training needs and manage against them, while remaining flexible and adaptable to changing business needs Strong verbal and written communication skills to effectively articulate a clear vision, strategies and tactics to inspire and motivate across sales channels Build reporting presentations for Senior LeadershipExcellent analytical skills

Preferred Job Requirements:
K-12 Saas ExperienceBachelor's degree minimum or equivalent experience Ability to work in a remote environment; Ability to travel up to 10%Certification/Training on multiple sales approaches

Why Work With Us?
When you work with Learning A-Z, you'll be helping students across the globe develop the comprehension, curiosity, and continued joy of learning they need to succeed in today's world.

We've been awarded numerous accolades from a wide variety of edtech organizations. Our flagship products Reading A-Z, Raz-Kids, and Raz-Plus are beloved by teachers and students alike, and are currently used by approximately 1/5 of public students in the United States.

To learn more about our organization and the exciting work we do, visit www.learninga-z.com.

An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies!

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

We are looking for an Inside Sales Manager to perform duties to manage a team of Inside Sales Specialists to meet sales objectives working within the limits of established policies.
How you will make a difference @ FARO:
Manage a team of Inside Sales Specialists (ISS's) to meet and exceed Company sales objectives and key initiatives in conjunction with sales direction, working closely with Regional Sales Management and Marketing.Set, track, monitor and enforce key inside sales metrics including demo counts, demo to sales ratio, outbound phone call activity and sales efficiency. Report on and create charts of performance by individual and product line. Monitor ISS activity to ensure sales leads produce tangible results, activity, and sales.Maintain a library of call scripts for use by ISS's. Work with Regional Sales Managers to develop scripts for product applications, communicate to staff and ensure use.Collaborate with Directors and RSMs to monitor and drive forecast.Collaborate with Sales Ops, Finance, Accounting, Marketing, Product Management and other departments to improve processes, policies and procedures that affect sales performance.Work with Sales Ops and Training to improve onboarding and employee resources.Develop sales and activity reports.Coach, evaluate, train and monitor performance.Interview, select, hire, train and assign staff. Provide direction and mentoring, develop and communicate performance metrics to assess the effectiveness of staff as a department and as individuals. Evaluate performance and provide counseling and coaching to employees.Regularly evaluate current sales practices and procedures and suggest improvements.

This position requires:
BA/BS degree in Sales/Marketing, Business Management or related field strongly preferred5-7 Years sales experience with 3+ years of sales management experience Strong people management skills Excellent Computer SkillsStrong problem solving and analytical skills Proven Sales experience Strong drive for results Demonstrated teamwork skills Self directed and motivated

Behavior/Relationship Skills:
Speak and prepare oral and written communication clearly and effectively, fostering open communication, listen to others, and deliver presentations.Act with integrity, demonstrate adaptability, and develop self through learning and feedback. Convey a sense of urgency, persistence, and commitment.Think strategically, analyze issues, use sound judgment, and innovate.

What FARO can offer you:
FARO has excellent benefits for you and your family. We not only care for our employees but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:
A competitive paid time off bank and paid holidays Medical, dental, life and AD&D insurance plans Pre-tax flex spending accounts for medical and dependent care 401K with employer match Tuition reimbursement and training opportunities Wellness fairs Frequent lunch and learns to help educate employees about issues affecting their lives Other employee events

Inclusive
At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

FARO is an equal opportunity employer and provides equal opportunities to all employees and applicants for employment. FARO is a government contractor and will take affirmative action as called for by applicable laws and Executive Orders.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork,
honesty and openness as a way of life in conducting our business.