Inside sales manager resume examples from 2025

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Updated March 26, 2025

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Inside sales manager resume

Julia Kelley

(520) 555-8447 | jkelley@example.com

New York, NY | 66089 E. Evergreen St. - 95747

Work experience

2011 - Present
Inside Sales Manager, Sprint - New York, NY
- Managed and trained new customer service representatives and sales representatives.
- Mentored account executives in techniques of cold calling, prospecting, generating referrals, and retaining and maintaining accounts.
2006 - 2011
Sales Supervisor, ANN - New York, NY
- Performed opening and closing routines while maintaing integrity of sales floor.
- Worked as part of the new store set=up and launch team.
- Maintain and organize the sales floor.
1998 - 2006
Route Sales Representative, Macy's - New York, NY
- Greet store patrons and provided product knowledge.
- Managed ordering system and productivity levels in line with company policies and procedures.
- Write customer orders and sales contracts according to company guidelines Inform regular customers of new products or services and price changes.
- Ranked 1st in Customer Services in 1998.
1997 - 1998
Route Sales Person, Frito-Lay - Beloit, WI
- Analyzed, created and implemented business development, sales, and partnerships to Acquire new customers and maintained accounts.
- Opened numerous stores throughout the Houston metropolitan area and set up initial displays for new stores.
- Solicited new accounts using the Point of Sale Strategy.
- Sun Valley, California Relief salesman for account and route sales routes for snack line to Supermarket and C-stores.
- Created new processes and systems for increasing customer service satisfaction.

Skills

CRM
Revenue Growth
Hand Trucks
New Merchandise
Customer Service
Outstanding Shopping
Retail Sales
Product Rotation
New Customers
Real Estate

Education

Bachelor's Degree, Business (1989 - 1992)
University of Maryland - College Park
College Park,

Inside sales manager resume

Betty Graham

(880) 555-1849 | bgraham@example.com

Kansas City, MO | 26902 S. Second Ln. - 80474

Work experience

2011 - Present
Inside Sales Manager, Sprint - Kansas City, MO
- Launched Sprint's largest fixed wireless, high speed Internet service, beaming into homes and businesses in the Chicago area.
- Implemented Partner business plans and sales objectives, including service objectives.
- Identified, prioritized and structured day-to-day business development activities.
- Exceeded sales goals in multiple quarters.
- Drive revenue growth through new account development and business expansion with current accounts and channel partnerships.
- Increased sales volume by adding new accounts and maintaining existing account in the Raleigh/Durham territory.
2010 - 2011
Warehouse Manager, Whole Foods Market - San Francisco, CA
- Supervised Fork lift drivers for all warehouse functions *Audited Bulk shipping orders and production material.
- Retrieved customer orders and packaged for shipment.
- Unloaded the shipment of inventory and organized it in the warehouse to assure maximum efficiency when distributing to the sales floor.
- Coordinated activities of distribution warehouse with activities of sales, record control and purchasing departments to ensure availability of merchandise.
2009 - 2010
Buyer, Whole Foods Market - San Francisco, CA
- Maximize sales potential through effective and proper procedures for stocking products.
- Developed and supported implementation of packaging procurement strategies to enhance quality, service and technology performance of the supply base.
- Maintained procedures and documentation for warehouse ISO audits and responded to technical customer inquiries related to spare parts sales.
2007 - 2009
Sales Administrator, Macy's - Las Vegas, NV
- Provided customer service while meeting selling standards.
- File all invoice/purchase orders by department.

Skills

Front Office
Sales Support
Supplier Performance
Account Management
Performance Reviews
Product Knowledge
Material Flow
Procedures
Sales Goals
Purchase Orders

Education

Bachelor's Degree, Business (1999 - 2002)
American InterContinental University
Chandler,

Inside sales manager resume

Marie Freeman

(920) 555-2179 | mfreeman@example.com

Reston, VA | 78230 W. Evergreen Rd. - 57853

Work experience

2011 - Present
Inside Sales Manager, Sprint - Reston, VA
- Conducted quarterly business reviews and generated strategic account management plans.
- Hired and trained Indirect Account Executive sales force.
- Managed voice, data and video sales activity for major account market in Indiana.
- Increased revenue growth significantly within base of accounts through weekly strategic account planning, training and individual meetings.
- Developed cross-divisional product bundling sales and service initiatives - a major corporate strategy, leading to revenue growth exceeding 20%.
2009 - 2011
Sales Team Leader, Rent-A-Center - Lynchburg, VA
- Receive payments and post amounts paid to customer accounts.
- Make collection calls, deliver furniture, manage customer accounts, sales, customer service
- Direct staff of sales events, track sales, counsel staff on sales numbers, maintain sales floor to company standards
- Respond to sales goals, guest traffic, and operational metrics.
2007 - 2009
Senior Sales Representative, Alltel Communications of Virginia - Lynchburg, VA
- Prospected New Accounts, Required to add $3500 per month in new revenue.
- Maintained accurate and up-to-date "open order" files in computer system.
- Managed large key accounts such as Detroit Metro Airport and Delta Airlines.
2000 - 2002
Pharmaceutical Sales Representative (Part-Time), Shire Pharmaceuticals - Lynchburg, VA
- Called on 80 customers and successfully achieved and exceeded sales goals and objectives for 2 products.
- Delivered Results: Top 2.5% Individual National Ranking and Top Individual Product Portfolio in District for 2008
- Drive sales for branded medications with assigned territory providers which includesPrimary Care/Internal Medicine, Bariatrics, Rheumatology and GI.
- Created and implemented a successful business plan and planned and executed successful speaker programs.

Skills

Sales Process
Customer Service
Sales Goals
Customer Relations
Pharmaceutical Products
Pharmaceutical Sales
New Customers
Product Sales
Company Standards
Sales Consultants

Education

Bachelor's Degree, Psychology (1999 - 2002)
Liberty University
Lynchburg,

Inside sales manager resume

Diana Wood

(230) 555-0785 | dwood@example.com

Bethesda, MD | 13536 S. Maple Ave. - 71346

Work experience

2015 - Present
Inside Sales Manager, Marriott International - Bethesda, MD
- Developed and executed sales strategies and marketing plans that grow current and obtain new accounts.
- Managed and guided nine rep groups on the East Coast.
- Developed sales goals and objectives, strategies, and ongoing training and support.
2005 - 2015
Customer Service Manager, Lowes Foods - Charlotte, NC
- Provide feedback and partner with the store management team to deliver solutions.
- Followed all federal DOT requirements and company policies pertaining to motor vehicles.
- Provided friendly and informative customer service and managed customer issues.
- Produced Standard Operations Procedures (SOP) for U.S. offices.
- Answered calls daily in a high volume Call Center while dealing directly with customers either by telephone or electronically via email.
2003 - 2005
Team Leader, Bank of America - Charlotte, NC
- Developed WCF Services and also migrated web services to WCF Services Developed SSIS Packages and Reports using SSRS.
- Trained new hires, quickly acclimating them to corporate policies and procedures and expediting their ability to become productive contributors.
- Perform ongoing quality assurance monitoring and data analysis to help identify trends and coach to same.
- Developed and lead financial review meetings for the Project Management Office and project managers.
2002 - 2003
Logistics Coordinator, Gap - Chicago, IL
- Trained and consistently implement, to all employees, company standards and procedures to provide a better customer experience.
- Model and coach sales associates on excellent customer service and REAL selling.
- Coordinated with warehouse manager and logistics department to manage inventory holdings and movement.

Skills

Sales Process
Purchase Orders
Product Development
Supply Chain
Product Knowledge
New Procedures
Procedures
Problem Resolution
Sigma
Communication

Education

Bachelor's Degree, Business (1994 - 1997)
DeVry University
Oakbrook Terrace,

Inside sales manager resume

Bobby Spencer

(590) 555-5458 | bspencer@example.com

Bellingham, WA | 15743 S. Maple Ave. - 56179

Work experience

2017 - Present
Inside Sales Manager, John L. Scott - Bellingham, WA
- Administered book-keeping with application of QuickBooks and basic accounting.
- Maintained high level of communication and customer service.
- Reviewed daily sales reports to forecast sales and do monthly budgeting.
- Conducted creative personalized site inspections for potential clients.
- Maintained collection of monies & account management.
2015 - 2017
Sales Team Leader, Foot Locker - Bellingham, WA
- Insured product items were properly stocked on the sales floor and maintained accurate account of store inventory.
- Assist with inventory, and accurate paperwork and transactions according to company policies and procedures.
- Completed multi-million dollar renovation while meeting company goals an initiatives in sales, profit and customer service.
- Shared product knowledge with customers while making personal recommendations.
2013 - 2015
Inside Sales Representative, Hill Holliday - Bellingham, WA
- Provided back up for daily reports for team Sales Support Supervisor.
- Performed heavy phone work, order entry and billing.
- Promoted positive ongoing customer relationships and problem-solved customer's difficulties while implementing viable solutions.
- Greeted consumers, demonstrating excellent customer service Answered customers' inquiries concerning location, price and use of merchandise.
2005 - 2013
Sales Service Coordinator, U.S. Bank - Bellingham, WA
- Help customers with customer service issues, open new accounts, process loans.
- Ensured highest level of customer service through developing, motivating, and rewarding employees for excellent performance and customer relationships.
- Developed a comprehensive training module that outlined best practices for fraud recovery and identity theft policies and procedures.

Skills

Sales Events
Sales Goals
Sales Floor
Credit Terms
Product Knowledge
Customer Service
Sales Process
Company Standards
Retail Sales
Potential Customers

Education

Bachelor's Degree, Business (2002 - 2005)
Western Washington University
Bellingham,

How to write an inside sales manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the inside sales manager role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in inside sales manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some inside sales manager interviews.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
Include as many relevant hard or technical inside sales manager skills as possible for each job you apply to.
Be specific with the skills you have and be sure you are using the most up to date and accurate terms.

These five steps should give you a strong elevator pitch and land you some inside sales manager interviews.

Here are example skills to include in your “Area of Expertise” on an inside sales manager resume:

Customer Service
CRM
Salesforce
Customer Satisfaction
Product Knowledge
Sales Process
Excellent Interpersonal
Business Development
Work Ethic
Sales Reps

Sales Professionals
Sales Targets
Direct Reports
Lead Generation
Sales Strategies
Account Management
Sales Objectives
Sales Associates
Project Management
Saas

Sales Training
Employee Development
Outbound Calls
Sales Quota
Lead Management
Revenue Growth
Trade Shows
HR
Sales Pipeline
Performance Reviews

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the inside sales manager.

How to write inside sales manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from inside sales manager resumes:

Work history example #1

Pharmaceutical Sales Representative

Ashfield Healthcare

Submitted regular and timely reports regarding successful education in-services and sample request.
Trained and led development of new hire personal in CSS and primary care.
Targeted accounts included endocrinologists, primary care physicians, diabetes educators, nurse practitioners and pharmacists.
Developed and influenced neurology and psychiatry opinion leaders by organizing medical education events, residency and speaker programs.
Promoted Crestor to both Cardiology specialty and Primary Care.

Work history example #2

Bank Specialist

Independent Bank

Resolved customers inquiries related to online banking.
Provided support for a variety of applications and activities including troubleshooting client connectivity, mobile phone applications and online bill pay.
Educated and advised staff members on Investment products and overall knowledge to help improve sales and communication with clients.
Earned FINRA Investment Series 7 & Series 66 licenses.
Balanced ATM, replenished cash supply and ensures ATM is working.

Work history example #3

Marketing And Sales Coordinator

Hudson Trail Outfitters

Used Excel, PowerPoint, Hyperion & Oracle Sales Analyzer to provide financial and operational reports to operating team
Handled distribution of brochures and literature to prospective businesses in the surrounding area.
Determined necessary changes to be implemented in the company's new CRM tool and secured the buy-in from Executive Sales Management.
Implemented a process, for Product of the Month flyers, to ensure accuracy and consistency for a team of co-ops.
Supervised daily call center operations and monitored key performance metrics against service levels for The New York Times.

Work history example #4

Supervisor

United Parcel Service

Supervised warehouse personnel and facility in order to make timely and accurate shipping and receiving of product.
Facilitated cost reduction and improved DOT and OSHA compliance through development and execution of newly promoted supervisor development plans.
Worked closely with the Executive Director to develop a comprehensive orientation presentation for new board members using Microsoft PowerPoint.
Established personal functions including but not limited to payroll actions and the implementation and enforcement of personnel procedures.
Monitored point-to-point directions (GPS) for Drivers.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

University of Maryland - College Park, College Park, MD

1989 - 1992

Bachelor's Degree in business

American InterContinental University, Chandler, AZ

1999 - 2002

Highlight your inside sales manager certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your inside sales manager resume:

Certified Sales Professional (CSP)
Sales Management
Certified Management Accountant (CMA)
Certified Security Supervision & Management (CSS)
Certified Manager Certification (CM)

Updated March 26, 2025

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