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Become An Inside Sales Person

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Working As An Inside Sales Person

  • Selling or Influencing Others
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • $50,939

    Average Salary

Example Of What An Inside Sales Person does

  • Performed inside sales and customer relations.
  • Managed and acquired larger customer accounts utilizing email systems such as Outlook and telephone to promote and grow business.
  • Assisted local walk-in customers and processed orders.
  • Assist customers with their power transmission and bearing needs through phone calls and e-messageing.
  • Maintain 200 outbound calls or 4.5 hrs.
  • Maintained relationships with a large customer base Handled the daily inventory of the store
  • Follow up on all sales to ensure customer satisfaction.
  • Use vast product knowledge to anticipate customer needs when equipment maintenance or repairs are needed.
  • Managed building supply sales for new construction and remodeling services for commercial and residential customers.
  • Assisted by obtaining price quotes on listed materials for electrical contractors.
  • Started at Copy Plus, Inc after College as the Inside Salesperson.
  • Participate in inventory control and perform cycle counts.
  • Determined customer's specific needs; drew on knowledge of products to make sales.
  • Worked as Inside Salesman/Buyer for industrial valve and instrument company.
  • Contracted and exceeded all sales goals in hill country with outside salesman.
  • Handle inbound calls at a high rate, up to 60 phone calls/day.
  • Performed inside sales order entry.
  • Performed all ordering for the HVAC Dept.
  • Operated fork truck and overhead crane to pick customer orders.
  • Set up new accounts * Entered order Data * Prepared blueprint take-offs * Processed special orders

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How To Become An Inside Sales Person

Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.

Education

A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.

Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.

Training

Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.

New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.

Licenses, Certifications, and Registrations

Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.

Other Experience

Although not required, sales experience can be helpful, particularly for nontechnical positions.

Advancement

Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.

Important Qualities

Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.

Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.

Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.

Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.

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Inside Sales Person jobs

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Inside Sales Person Career Paths

Inside Sales Person
Sales Manager Operations Manager General Manager
Account Manager
5 Yearsyrs
Outside Sales Representative Territory Manager Territory Sales Manager
Commercial Sales Manager
8 Yearsyrs
Sales Manager Branch Manager Account Executive
District Sales Manager
7 Yearsyrs
Outside Sales Person Sales Manager
General Manager
7 Yearsyrs
Office Manager Service Representative Inside Sales Representative
Inside Sales Manager
7 Yearsyrs
Account Executive Territory Manager Account Manager
Key Account Manager
7 Yearsyrs
Outside Sales Outside Sales Representative Account Manager
Major Account Manager
7 Yearsyrs
Inside Sales Engineer Account Manager
National Account Manager
8 Yearsyrs
Inside Sales Manager Regional Sales Manager
National Accounts Sales Manager
9 Yearsyrs
Account Manager Sales Manager Regional Sales Manager
National Sales Manager
10 Yearsyrs
Office Manager Operations Manager Outside Sales Representative
Outside Sales Manager
6 Yearsyrs
Outside Sales Representative Account Executive District Sales Manager
Regional Sales And Marketing Manager
8 Yearsyrs
Account Manager Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Outside Sales Person General Manager Account Executive
Sales Manager
5 Yearsyrs
Inside Sales Manager Account Manager Account Executive
Senior Sales Executive
9 Yearsyrs
Sales Person Sales Consultant Sales Manager
Senior Sales Manager
7 Yearsyrs
Account Executive Office Manager Account Manager
Strategic Accounts Manager
9 Yearsyrs
Outside Sales Branch Manager Account Manager
Territory Account Manager
8 Yearsyrs
Sales Person General Manager Account Executive
Territory Manager
7 Yearsyrs
Inside Sales Engineer Outside Sales Sales Manager
Territory Sales Manager
7 Yearsyrs
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Inside Sales Person Demographics

Gender

  • Male

    78.9%
  • Female

    20.4%
  • Unknown

    0.7%

Ethnicity

  • White

    82.7%
  • Hispanic or Latino

    9.5%
  • Asian

    6.4%
  • Unknown

    1.0%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    80.0%
  • German

    10.0%
  • Carrier

    10.0%

Inside Sales Person

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Inside Sales Person Education

Inside Sales Person

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Top Skills for An Inside Sales Person

CustomerServiceIssuesDeliverySchedulesInsideSalesmanElectricalContractorsTelephoneInventoryControlPhoneCallsCustomerOrdersCustomerBaseSalespersonEnsureCustomerSatisfactionCustomerRelationsNewAccountsSpecialOrdersDataEntrySalesGoalsSalesOrdersWalk-InCustomersNewConstructionOrderEntry

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Top Inside Sales Person Skills

  1. Customer Service Issues
  2. Delivery Schedules
  3. Inside Salesman
You can check out examples of real life uses of top skills on resumes here:
  • Worked as Inside Salesman/Buyer for industrial valve and instrument company.
  • Assisted by obtaining price quotes on listed materials for electrical contractors.
  • Managed and acquired larger customer accounts utilizing email systems such as Outlook and telephone to promote and grow business.
  • Participate in inventory control and perform cycle counts.
  • Assist customers with their power transmission and bearing needs through phone calls and e-messageing.

Top Inside Sales Person Employers

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Inside Sales Person Videos

An Average Inside Sales Person Vs a Top Sales Person

How to Make Effective Sales Phone Calls - Sales Techniques

Cold Prospecting for Inside Sales with Grant Cardone

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