Sales Representative - 4 Day Work Week
Inside sales representative job in Dallas, TX
Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we're looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you're a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional-our proven products and systems are your roadmap to becoming a top earner in sales. If you're prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.
Why Join Platinum?
Four-Day Workweek
Travel Monday-Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.
Uncapped Earning Potential
This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.
Ongoing Support & Resources
Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You'll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.
Cutting-Edge AI Training
Get an edge on the competition with our new AI-driven training platform. You'll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum's proven 10-step sales system-faster and more confidently than ever before.
Your Day-to-Day
1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum's supplemental insurance solutions.
2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales-backed by our powerful AI training.
3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.
What You'll Enjoy
High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
Company Trips & Events: Enjoy travel and experiences on us-bring a significant other along, all expenses paid.
Weekends Off: A Monday-Thursday work schedule means you get every weekend free for family time or relaxation.
Who Thrives Here
Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
Continuous Learners: You're excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
Flexible Travelers: You're comfortable with overnight travel Monday-Thursday and are 18+ years old.
Ready to Take the Leap?
If the idea of earning what you're worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we'd love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.
About Platinum
Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum's products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel-no matter where they're starting from.
Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.
Regional Sales Representative (B2B - Building Materials)
Inside sales representative job in Dallas, TX
Compensation: Base Salary + Aggressive, Uncapped Commission Structure. Realistic First-Year OTE $75,000 - $100,000; Top Performers Exceeding $150,000+.
The Opportunity: High Potential Reward. Build and Own Your Market.
Tefute USA, Inc. is in rapid expansion mode. We are seeking hungry, highly motivated, and entrepreneurial sales professionals to break open new markets and establish exclusive territories.
This is a ground-floor opportunity. It is NOT an account management role. This is a pure New Business Development (NBD) position designed for resilient self-starters who want to build a territory from the ground up. We provide a superior product and an aggressive, uncapped commission structure. If you have the drive to prospect relentlessly and the ability to close professional B2B clients, this role offers unlimited earning potential.
About Tefute USA, Inc.
Founded in 2005, Tefute is a globally recognized leader in stone-coated steel roofing systems. We do not sell a commodity; we sell a technologically advanced building envelope solution.
Our value proposition is built on superior engineering. Tefute's products leverage state-of-the-art technology and premium raw materials to provide unparalleled durability, energy efficiency, and protection, giving our sales team a significant competitive advantage.
Core Responsibilities: Develop, Build, and Close
As the Regional Sales Representative, you are the primary driver of growth in your territory. This role is 70%+ focused on New Business Development.
Aggressive Prospecting: Identify, contact, and onboard new B2B clients through intensive lead generation, cold calling (phone and field), product demonstrations, and industry networking.
Target Audience: Focus on professional roofing contractors, building material distributors, and high-potential architects and custom builders.
Territory Strategy: Develop and execute a territory attack plan to meet and exceed ambitious revenue targets and KPIs.
Consultative Selling: Act as a technical advisor. Articulate the superior performance, long-term value, and profitability of Tefute systems versus traditional materials to a professional B2B audience.
Sales Process Management: Rigorously use the CRM to efficiently manage the full sales cycle from lead to close and provide accurate forecasting.
Ideal Candidate Profile (ICP)
We are seeking candidates with the drive and aptitude to succeed in a high-growth, high-autonomy environment:
Must-Haves (Non-Negotiable):
Proven Sales Record: Minimum 1-3+ years of direct sales experience with a quantifiable track record of meeting or exceeding goals (B2B preferred, but high-performing related industry experience will be considered).
The "Hunter" Mentality: Must demonstrate exceptional drive, resilience, and the hunger to prospect new clients and build a territory from scratch.
B2B Aptitude: The ability to communicate professionally, present, and negotiate with business owners, contractors, and distributors.
Industry Interest: Strong interest in, or exposure to, the building materials, construction, or roofing sectors.
Core Attributes: High resilience, extremely results-driven, strong work ethic, and highly self-motivated.
Highly Preferred (High-Value):
Direct B2B sales experience within the building materials or roofing industry.
Proven experience selling directly to professional contractors, builders, or distributors.
Experience selling stone-coated steel or metal roofing products.
A pre-existing network of relationships within the target market.
(Note: While related experience is valuable, experience focused solely on D2D (door-to-door) or "storm restoration" insurance work is not the primary focus for this B2B role.)
What We Offer:
An aggressive, uncapped commission structure designed to heavily reward performance.
Realistic first-year On-Target Earnings (OTE) of $75,000 - $100,000, with top performers exceeding $150,000+.
Travel Reimbursement.
Structured product training and ongoing sales support.
A ground-floor opportunity to join a global company in a high-growth phase and build a significant long-term career.
Roofing Sales Rep
Inside sales representative job in Fort Worth, TX
Base Salary + Uncapped Commissions • Commercial + Residential • Fast-Growing Team
Dallas-Fort Worth is booming. Roofs are everywhere, money is everywhere, and opportunities are unlimited - if you're selling for the right company.
We're hiring a Roofing Sales Rep ready to dominate commercial roofing, grow recurring revenue through service & maintenance contracts, and close high-value residential replacements.
This role is for someone who wants a career, not a side hustle - and wants to build a book of business that pays for years.
Compensation
Base salary
Uncapped commissions
High performers earn $200K-$300K+
Monthly bonuses + residuals on maintenance agreements
Company is scaling → your pipeline grows every year
This is
real
money in a
real
market with
real
support.
Your Day-to-Day
Hunt for commercial opportunities across DFW
Build relationships with:
-- Property managers
-- Commercial building owners
-- Multifamily operators
-- GC's & facility managers
Inspect roofs, document issues, and create proposals
Sell:
-- Commercial roofing projects
-- Service, Maintenance & Repairs
-- Residential when needed (no door knocking required)
Work closely with ops & field teams who
actually execute
We don't burn bridges.
We build repeat clients.
Why This Job is Different
Dallas is a goldmine - IF you have the right systems behind you
Our service teams, processes, and tech are built for speed
We treat reps like partners, not disposable bodies
You'll be part of a growing, high-performing team, not a revolving door
Your success = the company's success.
We invest heavily in both.
You'll Succeed Here If You…
Have roofing, construction, or B2B sales experience
Want to earn at the top of the industry
Are relationship-driven and articulate
Follow up like a pro
Want to grow with a company scaling fast in Texas
Ready to Build a Six-Figure Roofing Sales Career in the DFW?
If you're hungry, competitive, and ready for a company where your income has literally no ceiling, we want to talk.
Dispatch & Account Support Representative
Inside sales representative job in Dallas, TX
The Dispatch & Account Support Representative is responsible for the planning, scheduling, and dispatching of our customers' freight while also providing timely, accurate transportation quotes and customer support. This role serves as a primary point of contact for both Independent Contractors and customers, ensuring freight moves efficiently, cost-effectively, and with exceptional service. The specialist must proactively monitor freight, resolve issues, and provide creative, reliable solutions that align with operational capabilities.
Core Responsibilities & Duties:
· Coordinate, schedule, dispatch, and plan customer freight shipments
· Monitor shipments throughout transit to ensure on-time delivery and resolve issues proactively
· Build and maintain strong relationships with Independent Contractors within the assigned fleet
· Partner with customer service and sales teams to ensure customer requirements are met
· Manage customer and driver expectations in alignment with operational capabilities
· Provide accurate and timely transportation quotes based on customer requirements
· Recommend appropriate transportation modes, vehicle types, and routing options
· Utilize TMS systems and market insights to develop competitive pricing and solutions
· Analyze freight specifications to determine optimal routing and mode selection
· Maintain a high level of responsiveness in a fast-paced, deadline-driven environment
· Monitor market conditions, capacity trends, and rate fluctuations to support accurate quoting
· Other duties as assigned
Qualifications:
· Self-motivated problem-solver with fervent desire to meet customer needs
· Strong verbal and written communication skills
· Desire for a long-term career with an industry leading company
· Ability to present and maintain a positive corporate image in a fast-paced environment
· Proactively establish and maintain effective working team relationships with all support departments
· Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
· Must be willing to work a flexible schedule
Skills:
· The ideal candidate will possess a “can do" attitude with a “will do" work ethic
· Must have the ability to work in a fast-paced environment
· Experience with Sylectus and Worldtrak operating systems is a plus
· Transportation industry knowledge and experience is a plus
· Prior dispatch/load planning experience is a plus
Forward Air is an Equal Opportunity employer.
#LI-KK1
#LI-Onsite
#FWRD1
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
Sales Development Representative
Inside sales representative job in Dallas, TX
Compensation: Competitive base + aggressive commission + performance incentives
Benefits: Medical + dental + vision + 401(k)
Who We Are
Whitebox Real Estate is a boutique, tenant-focused commercial real estate firm built to challenge the big players (CBRE, JLL, Cushman & Wakefield). We exclusively represent tenants-helping founder-led businesses, growth-stage companies, and multi-location enterprises make the smartest, most strategic real estate decisions. No conflicts of interest. No corporate red tape. Just sharp, relentless execution.
Now, we're looking for two highly intelligent, tough, and accountable sales producers with an active Texas real estate license.
Who You Are
Hunter: You can prospect, pitch, and close high-value accounts.
High-IQ Thinker: You anticipate challenges three steps ahead and play chess while others play checkers.
Tough & Accountable: You set a high bar for yourself-no excuses, just results.
Data-Driven & Strategic: You understand the numbers behind the deals and use data to drive smarter decision-making.
Relentless Executor: You don't wait for perfect conditions. You make things happen.
Articulate & Persuasive: You can sell a vision, negotiate with C-suite executives, and write compelling, concise communication.
What You'll Do
Sell & Close Deals - Personally drive new business, focusing on multi-location, multimarket portfolio accounts.
Develop Winning Sales Strategies - Work with leadership to refine Whitebox's prospecting, outreach, and deal-closing playbook.
Engage with Founders & C-Suite Executives - Understand the strategic real estate needs of businesses with 20+ employees.
Drive Market Expansion - Help grow Whitebox's presence in DFW and beyond, landing major accounts.
What You Need to Succeed
2+ years of high-performance B2B sales experience (Commercial Real Estate, SaaS, Finance, or other complex sales industries preferred).
Experience selling to C-suite executives
Strong negotiation & financial acumen-you understand numbers, leases, and deal structures.
Excellent writing & communication skills-can craft persuasive messaging with clarity.
Extreme accountability & discipline-you don't just meet quotas, you set the standard.
Competitive drive-you want to beat the big firms, not work for them.
Why Join Whitebox?
Uncapped earning potential - Performance is rewarded, not politics.
Direct impact - You're not a cog in a machine. Your work shapes the company's success.
No corporate BS - We move fast, execute with precision, and support each other to win.
Build something big - Help redefine tenant representation.
Ready to take ownership and make an impact? Apply now and let's talk.
Sales Professional
Inside sales representative job in Grand Prairie, TX
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Summary
Under the direction of the Sales VP, the Sales Professional will develop strategic plans and forecasts for accounts, communicate effectively internally and externally, resolving customer issues proactively, grow and maintain sales territory, identify new sales opportunities, understand customer visions and supply chain objectives to provide proactive solutions, build relationships with decision makers, exceed sales goals and provide routine cost savings reports.
Responsibilities of the Sales Professional - Rotating Equipment include, but are not limited to:
Ability to develop strategic plans and accurate forecasts for accounts
Communicate well with others internally and externally, and be able to resolve unique customer issues proactively
Ability to develop assigned sales territory
Grow and maintain new and existing accounts
Stay up to date on latest trends in (Rotating Equipment) for the product line we represent
Identifying new sales/service opportunities within the territory
Ability to solve (Rotating Equipment) problems using product we represent
Must be aware of the customer's vision and supply chain initiative objectives and be proactive in the process of providing solutions
Ability to establish and expand relationships with decision makers within each customer organization
Customer driven - documented success in exceeding sales goals, objectives, new products and cost saving (Provide routine cost savings reports and have the customer agree to the savings when possible)
Strong process discipline
Provide DXP monthly reports for each key account highlighting any changes, service problems, challenges from competition, customer projects and initiatives, cost savings reports
Qualifications of the Sales Professional - Rotating Equipment include, but are not limited to:
A minimum of 5+ years outside sales experience selling industrial supplies such as Rotating Equipment, pumps, mechanical seals, etc.
Must have customer-service oriented mentality
Computer literate
Organized and detail oriented
Excellent oral and written communication skills
Experience generating proposals and solutions
Good analytical and problem solving skills
Self-starter demonstrated ability to work productively with minimal supervision
Experience maintaining strong, long-term customer relationships with significant add-on/repeat business
Acceptable driving record required according to company guidelines
#zrjj
Additional Information
Physical Demand: Able to lift up to 50 lbs.
Working Conditions: Driving to and from customer locations
Training/Certifications: N/A
Shift Time/Overtime: Day shift
Travel: To and from customer sites
Education: Bachelor's degree preferred
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
Customer Service Representative
Inside sales representative job in Plano, TX
Job Title: Experience Specialist
Duration: 04 months
Pay Rate: $22/hour on w2 basis without benefits/holiday/vacation.
Job Description:
What you'll be doing
Provide a customer-first level of service to help anyone part of Team in North America get their question answered or need resolved - be a steward that helps establish the Ask HR online tool as a partner Team can trust and rely on
Correctly identify the population segment of the person asking the question to determine the correct answer to provide, including but not limited to job level, worker type, work location, and Toyota entity
Understand the needs and intentions of the person asking the question to ensure their question is answered accurately, even when the question may be vague (follow up may be needed to clarify)
Be able to converse with the person asking the question, via written communications, in a positive and welcoming tone while maintaining professionalism
Ensure a “need to know” level of privacy and confidentiality of who is asking questions and what they are asking
Quickly and accurately navigating a library of information across 30+ categories and hundreds of pieces of information to find the information that will answer the questions; may involve reaching out to Subject Matter Experts if the answer is not readily available
Triage and respond to 20-30 online questions per day, ensuring each question received is either resolved or escalated within 24 hours or less
Apply discretionary judgement to determine when a question should be escalated and work with the appropriate escalation contact to ensure a proper handoff
Requirements:
Qualifications/ What you bring (Must Haves) - Highlight Top 3-5 skills
Customer-first mindset and attitude; previous customer service experience
Strong written and verbal communication skills; proficiency with the English language
Proven ability to collaborate with a wide range of people at all levels in the organization
Proven ability to maintain a high degree of confidentiality
Willingness/passion for managing a high-volume of tasks while maintaining a high-degree of accuracy and attention to detail
A positive team attitude that looks to learn and grow everyday
Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams)
Ability to quickly learn new software
High School Diploma or equivalent (GED) or higher degree
Added bonus if you have (Preferred):
Proficiency in Spanish, French, and/or Japanese
Advanced writing and content management experience
Awareness of Design Thinking
College degree
Dental Sales Representative -Flex Time
Inside sales representative job in Duncanville, TX
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
Seasonal Sales Support | Legacy West - Plano
Inside sales representative job in Plano, TX
The Plano Seasonal Sales Support provides administrative and logistical support for the Retail Store Operations Staff. Additionally, the Seasonal Sales Support will assist with client hospitality to ensure an exceptional client experience.
Full-time opportunities are available. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays.
Responsibilities:
Enters sales at POS.
Answers and properly directs all incoming calls.
Assists on the sales floor when necessary, in order to satisfy clients' needs such as providing hospitality.
Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
Assists Sales and Operations team wrap client packages.
Assists Sales and Operations team with the cleaning of client jewelry.
Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders).
Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes).
Assists the Operations team with the unwrapping of David Yurman Bags for easy access.
Assists the Operations team with the putting together of DY Pocket Folders.
Assists Operations team package and ship client packages.
Assists Operations team in inventorying office supply needs.
Assists Operations team in inventorying packaging needs.
Assists Operations team in inventorying stationary needs.
Assists Operations team identify client jewelry repairs.
Assists store in maintaining a clean case line.
Assists Sales and Operations team organize understock.
Assists Operations team with Inventory Serial Case Audits.
Ensures organization and cleanliness of jewelry cleaning area.
Qualifications
Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred
Computer skills: Proficient in Microsoft Excel and Outlook
Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).
Expected base pay for the role is $20.00 - $23.00/hour.
Outside Sales Representative
Inside sales representative job in Dallas, TX
J. Renee' Group is a leading provider of stylish and high-quality women's footwear, offering two unique and well-established brands-J. Renee' and L'AmourDesPieds-to retailers across the U.S. We're currently seeking a driven and dynamic Sales Representative to join our team in Dallas, TX, focused on expanding our wholesale footprint and bringing our collections to new markets.
This is an exciting opportunity for a sales-minded professional with a passion for style and a strong understanding of the wholesale shoe industry. The ideal candidate is a natural relationship builder with a competitive edge-someone who thrives in fast-paced environments, enjoys the challenge of opening new doors, and is motivated by results.
As a key member of our sales team, you'll work closely with national retailers and independent boutiques, while collaborating with internal departments such as Merchandising, Marketing, and Design. Your role will be critical in identifying growth opportunities, presenting seasonal collections, and representing our brands with expertise and enthusiasm.
What You'll Do:
Drive new business: Identify and pursue new customers through strategic outreach, cold calls, networking, and attending industry trade shows.
Deliver impactful presentations: Present seasonal product assortments with confidence, tying in current fashion trends and market relevance.
Expand market reach: Strategize ways to enter untapped markets and grow our national footprint.
Build and nurture relationships: Develop strong, long-term client relationships and manage accounts for sustained growth.
Stay organized and data-driven: Maintain detailed records of all sales activities and customer interactions in our CRM system.
Hit and exceed goals: Consistently achieve monthly and quarterly sales targets focused on new account acquisition.
Collaborate and stay current: Work with internal teams and stay informed on market trends to align sales strategy with brand direction.
Gather insights: Provide feedback from the field to inform merchandising, product development, and marketing strategy.
What You Bring:
5+ years of sales experience in the fashion industry, ideally with a focus on new business development.
Strong understanding of the wholesale footwear market and the retail landscape including advanced knowledge of retail analytics and retail math including margin, turn, sell-through rate, mark.
Proven track record of meeting or exceeding sales quotas.
Excellent communication, presentation, and relationship-building skills.
High level of initiative and the ability to work independently and manage multiple priorities.
Proficient in essential business tools and systems, including Excel, Outlook, Microsoft Teams, Tableau, and B2B order entry platforms, with the ability to quickly learn and adapt to new technologies and processes.
A self-motivated, competitive spirit with a passion for style and customer service.
Why You'll Love It Here:
Competitive base salary + uncapped upside on new business - earn based on your drive and results.
Comprehensive benefits package - including health, dental, and vision insurance.
401(k) plan
Profit Sharing Plan
Paid time off and holidays
Collaborative culture with room for growth in a well-established, fashion-forward company.
Join J. Renee' Group and bring your ambition, creativity, and competitive spirit to a team where your impact is recognized and rewarded.
**50%+ Travel Required
Email ************************** to apply.
Customer Satisfaction Representative
Inside sales representative job in Grapevine, TX
Customer Service Representative
Role Type: Full-time
About Our Client
Our client is an established company specializing in product distribution and fulfillment services. They serve business-to-business customers with a focus on exceptional post-sales support and customer satisfaction. Operating from a warehouse facility, they pride themselves on delivering solutions-oriented service while maintaining operational efficiency. The company values professionalism, customer-centricity, and collaborative teamwork in everything they do.
Job Description
As a Customer Service Representative, you'll serve as the primary liaison between our client and their customers, ensuring exceptional service throughout the entire post-sales process. Your day-to-day will involve managing customer inquiries via phone and email, processing orders with precision, and coordinating with internal departments including warehouse and sales teams. You'll have a direct impact on customer satisfaction by providing solutions-oriented support, resolving issues proactively, and maintaining accurate order management from placement through fulfillment. This role exists to enhance the overall customer experience while supporting the company's operational efficiency goals. You'll collaborate closely with the Customer Service Manager, sales team, warehouse staff, and technical support team. The ideal candidate is passionate about problem-solving and thrives in a fast-paced environment where exceptional customer service is the top priority.
Duties and Responsibilities
Answer phones with a positive, energetic voice and listen attentively to customers
Respond to all emails in a timely and professional manner
Process customer orders via phone, email, and online portal ensuring accuracy and timeliness
Provide customers with order confirmation and shipping information
Monitor open orders and proactively manage any delays or updates
Obtain necessary customer information to ensure prompt order processing
Provide accurate pricing and inventory information
Assist customers with problem resolution and escalate complex issues when needed
Offer alternative solutions when exact requested materials are unavailable
Support sales team with administrative and customer-related needs
Deliver basic technical assistance to customers
Maintain up-to-date customer notes and records in NetSuite system
Communicate clearly with warehouse team to ensure accurate order fulfillment
Assist with invoicing support and shipping documentation
Identify potential issues in order flow and escalate accordingly
Ensure customer complaints are addressed and resolved promptly
Required Experience/Skills
1-2 years of customer service and data entry experience
Demonstrated proficiency with Microsoft Office Suite and CRM systems (NetSuite preferred)
Experience operating standard office equipment
Excellent telephone etiquette and customer service skills
Ability to remain calm and professional when interacting with difficult customers
Highly organized and detail-oriented with strong multitasking abilities
Comfortable working in fast-paced environment with frequent interruptions
Strong written and verbal communication skills
Excellent basic arithmetic and business math calculation skills
Ability to solve practical problems with limited standardization
Nice-to-Haves
5 years' experience in office environment with business-to-business customer service
Experience in warehouse or fulfillment operations
Familiarity with inventory management systems
Experience in product distribution industry
Education
Required: High School Diploma
Preferred: Associates Degree or higher
Apply Now!
Customer Service | Representative | Order Processing | NetSuite | B2B | Warehouse | Fulfillment | Phone Support
Service Sales Professional / Advisor | Weekends Off | Celina
Inside sales representative job in Celina, TX
Christian Brothers Automotive Benefits: *Up To $80K for Highly Qualified Candidates Closed Every Weekend To Spend Time With Family & Friends Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans On-Going Training & Career Advancement Employee Appreciation Events Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance. Daily Team Lunches Locally Owned and Operated
Do you have the skills to fill this role Read the complete details below, and make your application today.
Job Title: Automotive Service Advisor / Writer Location: 4075 S. Preston Rd, Celina, United States, 75009 Job Overview: As a Service Sales Advisor with Christian Brothers Automotive, you are the consultative professional our guests rely on for an exceptional service experience. Your customer service is crucial in gaining trust and building lasting relationships. Service Sales Advisors must instantly connect with the customer on a consultative level to move the relationship beyond the transactional to a trusting partnership. Our advisors must be customer driven, overwhelmingly positive, strong problem solvers and consistent in follow up to provide a great experience. Responsibilities include, but are not limited to: Greet every guest as a friend and make them feel comfortable Present the best solution to properly service our guestâ€TMs vehicle in a way that is easy to understand Consistently and effectively sell our services in a consultative way without jeopardizing honesty and integrity Maintain a positive attitude and team culture at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and our customers Arrange shuttles for guests as needed in a CBA branded vehicle Ensure that all services are provided and performed to proper specifications Work together as a team and assist other employees as needed Be committed to continuous improvement Have the ability to maintain a sense of urgency and focused action Exhibit high emotional intelligence to understand and overcome guest objections Other duties as assigned
Qualifications: Current driverâ€TMs licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software Experience in a Customer Service and Sales role Proficient in active listening, overcoming objections and closing the sale Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday â€" Friday, 7am â€" 6pmBeing on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs.Keeping a brisk work pace in a high-volume environment
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. xevrcyc PandoLogic. Keywords: Sales Representative, Location: Celina, TX - 75009
Sales Specialist
Inside sales representative job in Dallas, TX
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Outside Sales Rep- Paid Weekly- Paid Training
Inside sales representative job in Fort Worth, TX
At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is toprovide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Safe Haven Security is currently seeking an Outside Sales Representative to join our outside sales team. This position will work within an assigned territory working directly with prospective customers on site.
In this role you will:
Operate within a designated territory to engage with qualified leads and prospective customers.
Conduct in-home sales presentations to educate customers while developing customized security and automated alarm systems based on their needs
Leverage sales tools to drive productivity and an efficient sales process
Represent Safe Haven Security with professionalism and integrity, while adhering to company policies and values
To be successful in this role, you should have:
Ability to demonstrate high level communication skills
Strong problem-solving skills and ability to overcome objections and close sales
Self-motivated with a results-oriented mindset
Demonstrate accountability and enthusiasm for achieving financial goals
Ability to work independently with minimal supervision
What Safe Haven requires in a candidate:
High School diploma or equivalent
Valid driver's license, auto insurance, and reliable transportation
Compensation Structure:
Uncapped comission only - paid weekly
Top performers earn a range of $70,000 to $125,000.
Average compensation payout is $426 per package, with an average of 9 installs per month.
Additional sales bonuses range from $750 to $2,000 per month.
Physical Abilities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:
Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather
Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Safe Haven
At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement.
At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated.
As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence.
If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve.
Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Why Join Safe Haven
Weekly pay, fully commissioned role with uncapped earning potential
Monthly bonuses, incentives, and paid vacations
Paid Time Off (PTO) program and paid holidays
Medical, Dental, Vision, 401k, and Life Insurance Coverage
Employee Assistance Program (EAP)
Career Development
Recognized by Newsweek's "America's Greatest Workplaces"!
Safe Haven is the largest employee-based ADT Authorized Dealer
Area Sales Representative
Inside sales representative job in Irving, TX
This position is the main point of contact between the service center and its outside customers. This role drives company growth while supporting company sales objectives by generating leads, building relationships, and closing deals.
The ideal candidate is customer obsessed with an unwavering focus on exceeding customers' expectations by delivering exceptional customer experiences. Prioritizing the customer's needs, desires, and creating a uniquely better customer experience is the driving force of a representative's decision-making processes and activities.
A successful representative has a strong sales background and proven track record of meeting and exceeding sales targets. They proactively identify and educate prospective customers while maintaining, supporting, and strengthening existing customer relationships. The day-to-day tasks will all contribute to the overall customer experience, including anything from answering phones, customer onsite visits to overseeing garage-door-related activities, inventory coordination and monitoring market trends.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Respond to customer inquiries promptly and accurately via phone, email, chat or in person with pleasant and efficient chat etiquette.
Provide clear and concise information to help customers resolve issues and answer questions.
Manage customer frustrations with empathy and professionalism, working to resolve issues efficiently and effectively.
Develop and maintain relationships with customers outside of the service center environment.
Connect with existing and potential customers via phone and in-person meetings to understand their needs and offer solutions.
Build and maintain strong relationships with new and existing clients.
Address customer inquiries and provide solutions that meet their needs and exceed their expectations.
Follow up with customers to ensure satisfaction and identify opportunities for growth.
Execute sales and marketing strategies as directed by leadership.
Drive revenue growth through new business acquisition and retention of existing accounts within local center market.
Develop and implement strategies to increase market share in garage doors and related products.
Spend the majority of time traveling in-market for customer and prospect meetings, trade shows, and industry events, with the remainder dedicated to office-based planning, follow-up, and internal collaboration.
Serve as the primary point of contact between customers and the service center.
Provide real-time support by writing orders, managing quotes, and handling phone inquiries.
Maintain a strong customer-first attitude by resolving issues quickly and professionally.
Participate in customer journey management to support pipeline progression and relationship development.
Report monthly on sales metrics, customer feedback, and marketing trends.
Gather competitive intelligence and provide strategic input to leadership.
Maintain accurate customer profiles in CRM and ERP systems.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Assist in reducing inventory stagnation.
Perform other duties as assigned to support service center operations and sales initiatives.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Prolonged periods sitting, standing, driving, and working on a computer.
Must be able to lift up to fifty pounds at times.
Fast-paced, dynamic office and field environment.
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Strong computer proficiency in MS Office (Word, Excel, Outlook, Teams), customer relationship management (CRM) and Salesforce.
Strong written and verbal communication skills
Troubleshooting and problem-solving abilities.
Strong time management and organizational skills.
Understanding of the sales process and sales performance metrics.
Ability to multitask, stay organized, and manage competing priorities.
Ability to manage multiple customer accounts.
Self-motivated, resourceful, adaptable, and goal driven.
Ability to work with professionalism and integrity.
Team-oriented with a strong work ethic and a positive, proactive attitude.
Active participant in cross-functional teams to understand product improvement opportunities and provide feedback.
Willingness to learn, innovate, and engage with humor and humility.
EDUCATION & EXPERIENCE:
REQUIRED:
High School Diploma or equivalent
PREFERRED:
Bachelor's degree in Business, sales, or related field
3-5 years of experience in a sales or customer service role, ideally within the overhead door or construction-related industry.
ADDITIONAL INFORMATION:
Ability to travel.
Clean driving record.
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
Customer Service Representative - Denton, TX
Inside sales representative job in Denton, TX
We are hiring a Customer Service Representative to work out of our Denton, TX corporate office!
This role is responsible is for resolving customer issues, processing orders, tracking/tracing shipments, processing returns/damages, and working with internal departments.
Responsibilities:
Resolve customer calls and emails in a timely manner
Receive, process, and respond to inquiries regarding pricing, order status and changes, product availabilities and product information
Process all incoming requests for shipment information from both internal and external
Act as a liaison between our Logistics Department and our customers regarding order status, tracking shipments, and identifying late shipments
Facilitate the resolution of quality, service, or billing issues by performing activities such as issuing Order Complement, issuing RGA's, or other remedies as deemed appropriate by management
Confer with other internal departments to resolve customer issues or complaints
Check to ensure that appropriate changes were made to resolve customers' issues or requests, ensuring complete follow through every time
Facilitate order complement process, completing the required paperwork and following through on the entire transaction to resolution
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Manage claims with freight companies and customers
Complete regularly scheduled or ad hoc reports using SAP and MS Excel
Requirements:
2 years of Customer Service or related experience preferred
Ability to work 100% on-site out of the Denton, TX office
Professional business acumen with the proven ability to multi-task extensively and remain results-oriented while receiving ever-changing or ambiguous direction and minimal supervision
Understanding of what it takes to provide good customer service
Ability to follow through on complex/technical projects requiring extensive research
Excellent phone presence and professional communication skills; proven ability to remain composed when faced with difficult issues and tight deadlines
Spanish language fluency is a plus
Advanced MS Office skills
We offer:
Competitive compensation
The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement
401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating
Paid Holidays and Paid Time Off with the option to cash out unused PTO every year
Possibility for telework days, depending on position, with flexible make-up time for exempt employees
Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits.
Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.
Inside Sales Consultant (Central Region)
Inside sales representative job in Dallas, TX
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
The reputation of Southern Glazer's is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer's has been recognized by Newsweek as one of America's Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
We offer $22.00 per hour + sales performance plan providing the opportunity to earn incentives each month based on meeting or exceeding sales performance goals. Expected yearly earnings is $61,000.
Overview
Sell products directly to Business to Business (B2B) customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, recommending modifications to products and services, with the result being the promotion of customer retention, driving direct sales, and assurance of an overall superior customer service experience.
This position is 100% in office full-time - No travel or account visits.
Primary Responsibilities
Promote continued penetration of portfolio into accounts, focusing on relevant products that match customer needs
Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations
Achieve customer retention goals and follow-up with consumers as required to close sales and meet/exceed revenue goals
Build and maintain effective relationships with new and existing Business to Business (B2B) customers
Maintain consumer prospect lists/contact database to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history
Acquire in-depth industry and company knowledge to articulate product features, benefits, pricing and make recommendations to include core and innovative products
Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are used and accurate information communicated to customers
Attend sales group meetings concerning sales targets or forecasts, reporting on the market situation
Perform other duties as assigned
Minimum Qualifications
High School Diploma or GED required
Must be at least 21 years of age
Physical Demands
Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
May require lifting/lowering, pushing, carrying, or pulling up to 56lbs
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Customer Service Representative
Inside sales representative job in Grand Prairie, TX
E.S. Kluft & Company
The Standard of Luxury and Comfort
Grand Prairie, Texas
We're seeking highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match.
E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity.
JOB SUMMARY:
The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues.
MAIN DUTIES & RESPONSIBILITIES
Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop.
Responds to customer inquiries in a positive manner.
Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur.
Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved.
Processes Electronic Data Interchange (EDI) orders from customers.
Assists with Returns and Warranty processes as required.
Assists with answering incoming calls within the company as may be required.
Assists Customer Service Manager with special projects as required.
KPIs
Maintain excellent customer relations and timely resolve issues.
DIRECT REPORTS
None
QUALIFICATIONS
At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry.
Experience with Customer Returns and Warranty
Professional and effective communication skills (verbal and written).
Ability to organize work and achieve daily tasks
High school graduate
Computer literate (Microsoft Office: Word, Excel, Email, etc.)
Ability to perform general math calculations
Self-motivated and able to work with little supervision.
WORK PLACE & TRAVEL
Travel not required.
Inside Sales Specialist
Inside sales representative job in Plano, TX
A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised.
We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. This position will be onsite.
Position Summary:
The Inside Sales Specialist plays a crucial part i helping clients start home care services by guiding them through the process and ensuring they receive the support they need.
Responsibilities:
Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services.
Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin.
Complete extensive paperwork and maintain accurate records throughout the client onboarding process.
Work closely with local teams to schedule in-home assessments and coordinate service starts.
Make daily calls and maintain detailed notes. Progress leads through various stages efficiently.
Ensure 11-15 clients start services each month.
Skills, Qualifications, & Experience:
Minimum of 2 years of sales experience
Healthcare experience preferred
Bachelor's degree preferred
Benefits:
Competitive pay
Medical, dental, vision benefits
401(k) with employer match
PTO
Sick time
Paid company holidays
Monthly performance bonuses
Customer Service Representative
Inside sales representative job in Dallas, TX
Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.
Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer.
Assists customer with award origination and disbursement processing and identifying and resolving processing issues.
Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data.
Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested.
Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application.
Performs manual linking and unlinking of award records and promissory/agreement to serve notes. • Performs analysis of COD borrower data integrity situations identified by Customer.
Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc.
Support Services shall be executed in compliance with processing and program guidelines published by Customer.
Minimum Qualifications
US Citizen with a High School Diploma or GED
0-2 years of Call center experience. 0-2 years of customer service or public relations experience.
Other Job Specific Skills
Ability to successfully adapt and perform during times of high call volume.
Ability to provide effective customer service and deal tactfully and courteously with the public.
Strong written and verbal communication skills.
Strong listening ability to interpret and clarify information being provided by customers.
Strong commitment to providing quality service.
Ability to foster a good working relationship and rapport with customers.
Keen attention to detail and accuracy.
Ability to work well under pressure.
Unwavering dedication to customer satisfaction and resolving customer concerns.
Ability to convey enthusiasm, energy and sincerity over the phone