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An inside sales representative is responsible for generating sales. As opposed to outside salespeople, who travel to broker sales on location and face-to-face, an inside sales rep works remotely.

Inside sales reps typically communicate with potential clients over the phone or via email. They research and identify leads and do their best to create hype for a product, all while building fruitful relations with customers. They also contribute to creating marketing strategies.

Inside sales reps generally work for commission, so the more you work, the more you make, and working hours are pretty much up to you. This is a job that can be done from home, which may or may not result in higher productivity.

Your salary will vary significantly, though, depending on where you work, what industry you work for, and whether you have that sales DNA or not. Or call it skills. It is up to your temperament, whichever makes you feel more comfortable.

There is more than meets the eye when it comes to being an inside sales representative. For example, did you know that they make an average of $22.23 an hour? That's $46,235 a year!

Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.

What Does an Inside Sales Representative Do

There are certain skills that many inside sales representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and physical stamina.

Learn more about what an Inside Sales Representative does

How To Become an Inside Sales Representative

If you're interested in becoming an inside sales representative, one of the first things to consider is how much education you need. We've determined that 66.0% of inside sales representatives have a bachelor's degree. In terms of higher education levels, we found that 4.0% of inside sales representatives have master's degrees. Even though most inside sales representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an inside sales representative. When we researched the most common majors for an inside sales representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on inside sales representative resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become an inside sales representative. In fact, many inside sales representative jobs require experience in a role such as customer service representative. Meanwhile, many inside sales representatives also have previous career experience in roles such as sales representative or sales associate.

Inside Sales Representative Career Paths

Average Salary for an Inside Sales Representative

Inside Sales Representatives in America make an average salary of $46,235 per year or $22 per hour. The top 10 percent makes over $69,000 per year, while the bottom 10 percent under $30,000 per year.
Average Inside Sales Representative Salary
$46,235 Yearly
$22.23 hourly
$30,000
10 %
$46,000
Median
$69,000
90 %

What Am I Worth?

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Inside Sales Representative Education

Inside Sales Representative Majors

35.8 %
10.3 %

Inside Sales Representative Degrees

Bachelors

66.0 %

Associate

16.3 %

High School Diploma

9.4 %

Top Colleges for Inside Sales Representatives

1. SUNY College of Technology at Alfred

Alfred, NY • Private

In-State Tuition
$8,570
Enrollment
3,721

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

7. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

8. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition
$10,555
Enrollment
30,360

9. SUNY College of Technology at Delhi

Delhi, NY • Private

In-State Tuition
$8,360
Enrollment
3,142

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

Top Skills For an Inside Sales Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.7% of inside sales representatives listed customer service on their resume, but soft skills such as customer-service skills and interpersonal skills are important as well.

Choose From 10+ Customizable Inside Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Inside Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Inside Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Inside Sales Representative Demographics

Inside Sales Representative Gender Distribution

Male
Male
55%
Female
Female
45%

After extensive research and analysis, Zippia's data science team found that:

  • Among inside sales representatives, 45.3% of them are women, while 54.7% are men.

  • The most common race/ethnicity among inside sales representatives is White, which makes up 76.7% of all inside sales representatives.

  • The most common foreign language among inside sales representatives is Spanish at 62.7%.

Online Courses For Inside Sales Representative That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Salesforce Sales Development Representative
coursera

If you've always wanted a rewarding career, the tech sales industry may be the path for you. If you're an ambitious problem-solver who likes to win, you'll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...

Cold Calling for B2B Sales: How to Prospect over the Phone
udemy
4.5
(1,793)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

Pre-sales Skills: Prospecting, Lead Generation, Qualifying
udemy
4.4
(270)

Lead Generation and pre-sales skills: Learn lead generation, introducing yourself & qualifying your lead in 3 hours...

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Best States For an Inside Sales Representative

Some places are better than others when it comes to starting a career as an inside sales representative. The best states for people in this position are Massachusetts, Washington, Wyoming, and Connecticut. Inside sales representatives make the most in Massachusetts with an average salary of $57,977. Whereas in Washington and Wyoming, they would average $56,068 and $56,058, respectively. While inside sales representatives would only make an average of $53,292 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Massachusetts

Total Inside Sales Representative Jobs:
2,679
Highest 10% Earn:
$94,000
Location Quotient:
1.02 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Inside Sales Representative Jobs:
1,030
Highest 10% Earn:
$85,000
Location Quotient:
1.08 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Nevada

Total Inside Sales Representative Jobs:
617
Highest 10% Earn:
$77,000
Location Quotient:
1.03 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Inside Sales Representatives

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Top Inside Sales Representative Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ inside sales representatives and discovered their number of inside sales representative opportunities and average salary. Through our research, we concluded that Dell was the best, especially with an average salary of $78,531. Liberty Mutual Insurance follows up with an average salary of $46,031, and then comes The Coca-Cola Company with an average of $51,068. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an inside sales representative. The employers include CHG Healthcare, Honeywell, and NTT Europe Ltd

Most Common Employers For Inside Sales Representative

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Dell$78,531$37.76651
2IBM$73,100$35.1491
3United Rentals$53,692$25.81288
4Arrow Electronics$51,812$24.91241
5The Coca-Cola Company$51,068$24.55309
6Fastenal$49,185$23.65274
7Graybar$48,940$23.5389
8Waste Management$48,862$23.49168
9Red Ventures$48,819$23.47303
10Hewlett Packard Enterprise$48,735$23.43265

Becoming an Inside Sales Representative FAQs

How long does it take to become an Inside Sales Representative?

It takes 5 years of professional experience to become an inside sales representative. That is the time it takes to learn specific inside sales representative skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 8 to 10 years years to become an inside sales representative.

How can I be successful at inside sales?

You can be a successful inside sales representative by leveraging industry research with client knowledge. Top-performing inside sales representatives combine their sales ability with using technology to turn leads into customers.

How much do inside sales reps make a year?

Inside sales representatives make $47,000 a year, on average. The salary range for an inside sales representative typically falls between $39,732 and $55,230.

This amount includes commission and bonuses that the inside sales representative makes and the hourly wage they might earn. While the amount an inside sales representative earns varies by location, it is generally in line with the living costs of any particular area.

Is inside sales a good career?

Yes, being an inside sales representative is a good career. This career is both accessible to anyone (even those without a degree) and can be a very profitable and fulfilling career path.

Is inside sales an easy job?

No, inside sales is not an easy job, but good inside sales representatives still find it rewarding. Every sales job comes with challenges, and inside sales is not exempt. Dedicated inside sales representatives can overcome these challenges.

What is meant by inside sales?

Inside sales is the process of selling from an office via phone, email, or online rather than traveling to meet clients. Inside sales is the dominant sales model for representatives in B2B, tech, SaaS, and various B2C industries selling high-ticket items.

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