Inside sales representative vs consumer sales representative

The differences between inside sales representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an inside sales representative, becoming a consumer sales representative takes usually requires 6-12 months. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $38,514 average annual salary of a consumer sales representative.

The top three skills for an inside sales representative include customer service, CRM and outbound calls. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Inside sales representative vs consumer sales representative overview

	Inside Sales Representative	Consumer Sales Representative
Yearly salary	$44,413	$38,514
Hourly rate	$21.35	$18.52
Growth rate	4%	-4%
Number of jobs	244,168	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 57%
Average age	47	40
Years of experience	4	12

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

What does a consumer sales representative do?

Customer sales representatives' primary role is to present their employer's offerings to potential buyers. They may work out of an office, travel to conferences where their offerings might be suitable to attendees. It is their responsibility as customer sales representatives to get people to buy physical items, such as cars, new windows for their home, and skincare products. They perform a variety of tasks promoting their employer's offerings, sell policies for insurance companies, promote bundle deals for telecommunication industries, gym membership plans, and persuade parents to let their children join the tutoring system.

Inside sales representative vs consumer sales representative salary

Inside sales representatives and consumer sales representatives have different pay scales, as shown below.

	Inside Sales Representative	Consumer Sales Representative
Average salary	$44,413	$38,514
Salary range	Between $28,000 And $69,000	Between $21,000 And $67,000
Highest paying City	Seattle, WA	-
Highest paying state	Wyoming	-
Best paying company	Berkshire Hathaway	-
Best paying industry	Technology	-

Differences between inside sales representative and consumer sales representative education

There are a few differences between an inside sales representative and a consumer sales representative in terms of educational background:

	Inside Sales Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

Inside sales representative vs consumer sales representative demographics

Here are the differences between inside sales representatives' and consumer sales representatives' demographics:

	Inside Sales Representative	Consumer Sales Representative
Average age	47	40
Gender ratio	Male, 54.7% Female, 45.3%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between inside sales representative and consumer sales representative duties and responsibilities

Inside sales representative example responsibilities.

Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Generate leads through the use of Linkedin, firm websites and legal magazines.
Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
Manage help desk support for company ERP system as well as employee hardware and software issues.
Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Inside sales representative vs consumer sales representative skills

Common inside sales representative skills

Customer Service, 22%
CRM, 6%
Outbound Calls, 5%
Product Knowledge, 4%
Work Ethic, 4%
Sales Process, 3%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Inside Sales Representative
Inside Sales Representative vs Consumer Sales Representative

Updated January 8, 2025

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