Inside sales representative vs inside sales associate

The differences between inside sales representatives and inside sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales representative and an inside sales associate. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $40,687 average annual salary of an inside sales associate.

The top three skills for an inside sales representative include customer service, CRM and outbound calls. The most important skills for an inside sales associate are inside sales, sales associates, and strong customer service.

Inside sales representative vs inside sales associate overview

	Inside Sales Representative	Inside Sales Associate
Yearly salary	$44,413	$40,687
Hourly rate	$21.35	$19.56
Growth rate	4%	4%
Number of jobs	244,168	320,863
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	4	4

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

Inside sales representative vs inside sales associate salary

Inside sales representatives and inside sales associates have different pay scales, as shown below.

	Inside Sales Representative	Inside Sales Associate
Average salary	$44,413	$40,687
Salary range	Between $28,000 And $69,000	Between $30,000 And $54,000
Highest paying City	Seattle, WA	Seattle, WA
Highest paying state	Wyoming	Washington
Best paying company	Berkshire Hathaway	MSCI
Best paying industry	Technology	Health Care

Differences between inside sales representative and inside sales associate education

There are a few differences between an inside sales representative and an inside sales associate in terms of educational background:

	Inside Sales Representative	Inside Sales Associate
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	SUNY College of Technology at Alfred

Inside sales representative vs inside sales associate demographics

Here are the differences between inside sales representatives' and inside sales associates' demographics:

	Inside Sales Representative	Inside Sales Associate
Average age	47	47
Gender ratio	Male, 54.7% Female, 45.3%	Male, 57.3% Female, 42.7%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between inside sales representative and inside sales associate duties and responsibilities

Inside sales representative example responsibilities.

Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Generate leads through the use of Linkedin, firm websites and legal magazines.
Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
Manage help desk support for company ERP system as well as employee hardware and software issues.
Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.

Inside sales associate example responsibilities.

Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
Calculate roofing amounts/square footage etc.
Maintain cleanliness and organization of stockroom shelves.
Conduct effective outbound telemarketing calls to potential and existing clients.

Inside sales representative vs inside sales associate skills

Common inside sales representative skills

Customer Service, 22%
CRM, 6%
Outbound Calls, 5%
Product Knowledge, 4%
Work Ethic, 4%
Sales Process, 3%

Common inside sales associate skills

Inside Sales, 13%
Sales Associates, 7%
Strong Customer Service, 6%
Sales Process, 5%
Customer Satisfaction, 5%
Sales Floor, 5%

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Inside Sales Representative
Inside Sales Representative vs Inside Sales Associate

Updated January 8, 2025

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