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The differences between inside sales representatives and inside sales coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales representative and an inside sales coordinator. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $43,352 average annual salary of an inside sales coordinator.
The top three skills for an inside sales representative include customer service, CRM and outbound calls. The most important skills for an inside sales coordinator are customer service, outbound calls, and order entry.
| Inside Sales Representative | Inside Sales Coordinator | |
| Yearly salary | $44,413 | $43,352 |
| Hourly rate | $21.35 | $20.84 |
| Growth rate | 4% | 4% |
| Number of jobs | 244,168 | 167,616 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 62% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.
An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams. Furthermore, as an inside sales coordinator, it is essential to monitor the progress of sales and develop strategies to build positive relationships with clients, all while implementing the company's policies and regulations.
Inside sales representatives and inside sales coordinators have different pay scales, as shown below.
| Inside Sales Representative | Inside Sales Coordinator | |
| Average salary | $44,413 | $43,352 |
| Salary range | Between $28,000 And $69,000 | Between $29,000 And $63,000 |
| Highest paying City | Seattle, WA | Santa Cruz, CA |
| Highest paying state | Wyoming | New Jersey |
| Best paying company | Berkshire Hathaway | Jacobs Engineering Group |
| Best paying industry | Technology | Technology |
There are a few differences between an inside sales representative and an inside sales coordinator in terms of educational background:
| Inside Sales Representative | Inside Sales Coordinator | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | University of Pennsylvania |
Here are the differences between inside sales representatives' and inside sales coordinators' demographics:
| Inside Sales Representative | Inside Sales Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 54.7% Female, 45.3% | Male, 41.4% Female, 58.6% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |