Inside Sales Representative Resume Examples 2023

Research Summary. We analyzed 9,986 inside sales representative resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Dell and Liberty Mutual Insurance. Here are the key facts about inside sales representative resumes to help you get the job:

The average inside sales representative resume is 385 words long
The average inside sales representative resume is 0.9 pages long based on 450 words per page.
Customer service is the most common skill found on an inside sales representative resume. It appears on 21.5% of resumes.

After learning about how to write a professional inside sales representative resume, you can make sure your resume checks all the boxes with our resume builder.

Inside Sales Representative Resume Example


Gerald Crawford Inside Sales Representative Contact Information Main, PA (800) 555-3770 gcrawford@example.com Skills Pharmaceutical Products Business Development CRM AG Counter Sales Sales Floor C-Level BDC Sales Process Product Knowledge Employment History Inside Sales Representative 2020 - Present Merck & Co. Main, PA Ranked #1 in Region for Diabetes Franchise Sales Performance PPO 2011. Achieved sales growth through assertive sales and marketing plans, attentive account management and consistent follow-ups. Call on Internal Medicine, PCP, and Specialty physicians in all of Western Colorado. Agricultural Sales Representative 2018 - 2020 Merck & Co. Main, PA Initiated and cultivated long-term customer relationships. Launched and exceeded sales goals (greater than 100% to goal) with six new chemical entities in different markets. Key Achievements: Earned 2010 Astellas Way Award and exceeded all sales goals. Sales Development Representative 2016 - 2018 Thermo Fisher Scientific Main, PA Earned six Top Seller recognitions for exceeding sales goals. Prospected for commercial HVAC projects through internet websites. Utilized the Sandler Sales process to acquire and drive new business. Established business with two new customers with combined sales revenue over $2M per year. Education Bachelor's Degree Business 2013 - 2016 Pennsylvania State University Main, PA


Tyler Reed Inside Sales Representative Contact Info Plano, TX (680) 555-1880 treed@example.com Skills Ensure AccuracyThorough KnowledgeSales FloorInternetCustomer ServiceNew CustomersCommunicationWebinarCompany ProductsCounter Sales Employment History Inside Sales Representative 2020 - Present HP Plano, TX Promote the Software value proposition and create demand for all of software products within designated markets. Provided support to Account managers and provided input regarding business development and solution expertise. Project Scope: IPC Internet pricing and Configuration. Well established product knowledge, as well as daily specials & promotional items. Consumer Sales Representative 2010 - 2020 State Farm Irving, TX Executed daily operations of maintaining customer relations. Quote Internet leads Approved for Agency Draft Authority and authorized to write claim checks up to $1,000. Developed effective relationship with call center departments through clear communication and to ensure the improvement of customer satisfaction. Used Microsoft Office Suite products to create customer communication materials, such as authorization reports and claim availability. Consultant And Sales Representative 2009 - 2010 CarMax Houston, TX Continue to learn new product knowledge. Support the TEAM effort by offering help, sharing sales and participating in fair play with all other Sales Consultants. Acquire product knowledge of 300+ cheeses produced worldwide. Guided Independent consultants on increasing their sales for over 8+ years in home based business. Education Bachelor's Degree Business 2001 - 2004 American InterContinental University Chandler, AZ


Johnny White Inside Sales Representative Houston, TX (920) 555-2323 jwhite@example.com Experience Inside Sales Representative2020 - Present Wisenbaker Builder Services•Houston, TX Achieved and exceeded sales goals during all 3 months of community plan. Participated in planning of sales goals and KPIs; reported sales analysis to CEO. Document and report sales activities to management Make effective use of CRM technology for documenting client data and interactions. Follow company merchandise presentation directives and standards while merchandising incoming truck freight and replenishing the sales floor. Consumer Sales Associate2019 - 2020 The Home Depot•Houston, TX Process customer purchases through the POS system. Understand and fulfill customer needs through problem solving and communication. Selected by store management to assist with training of new team members. Inside Sales Account Executive2017 - 2019 AT&T•Saint Louis, MO Gained new accounts prepare proposals, and negotiate aggressively. Recommended and sold digital cable, digital telephone, and high-speed cable Internet service to clients based on their needs. Skills Store ManagementCustomer ServiceSales FloorRevenue GrowthProduct KnowledgeProduct InformationOnlineHigh VolumeFedexInternet Education Bachelor's Degree Business2009 - 2012 Arizona State University•Phoenix, AZ

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Inside Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Inside Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Inside Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In An Inside Sales Representative Resume

1. Add Contact Information To Your Inside Sales Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Inside Sales Representative Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

35.8%

10.3%

8.5%

4.9%

Inside Sales Representative Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

Pennsylvania State University Main, PA

Inside Sales Representative Resume Relevant Education Example #2

Bachelor's Degree In Business 2014 - 2016

California State University - San Bernardino San Bernardino, CA

3. Next, Create An Inside Sales Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Inside Sales Representative Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
CRM Skills
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
Outbound Calls Skills
An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
Salesforce Skills
Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
Account Management Skills
The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Top Skills for an Inside Sales Representative

Source: Zippia.com

Customer Service, 21.5%

CRM, 6.4%

Outbound Calls, 5.2%

Product Knowledge, 4.4%

Other Skills, 62.5%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Inside Sales Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Inside Sales Representative

CareerBuilder

Organized the Preparation of Proposals and Presentations Using Professional Marketing Resources and Materials.
Developed effective sales presentations to sell Print and Online Combination Packages.
Received extensive management and communications training which can be implemented within any professional field.
Handled three export console box per week on company owned warehouse 7.
Helped to provide new strategies by generating printed mailings and Internet marketing.

Work History Example # 2

Inside Sales Representative

EchoStar

Trained sales associates on marketing, sales and communications techniques.
Optimized operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
Trained new CSRs through one-on-one scenarios, as well as classroom settings.
Developed solutions for customers television, internet and telephone needs.
Handled inbound calls from current customers regarding new internet service Evaluated equipment to establish the most appropriate speed and ISP

Work History Example # 3

Marketing/Sales Representative

Verizon

Responded to requests from customers for Verizon broadband, entertainment and telecommunications products and services.
Arranged for installation of new products and the repair of existing ones.
Exceeded sales expectations by 121.39% increasing revenue by 156.17% during a six month period in telecommunication industry.
Developed brand awareness through promotional and sales activities in large-scale retail stores.
Performed telecommunication sales in a mall setting with heavy inbound traffic

Work History Example # 4

Inside Sales Associate

Comcast

Worked with the research department to report program ratings information to the sales division.
Implemented marketing and sales strategies for DISH or DirecTV subscribers for Alchemy Triple Play win-back opportunities.
Performed in house installations of Cable TV Sold Internet Service to Residential Home& Businesses Canvassed Door to Door
Promoted Comcast products including cable, internet, telephone and home security.
Represented Comcast and provided sales assistance during numerous special events

5. Highlight Your Inside Sales Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your inside sales representative resume:

Certified Sales Professional (CSP)
Certified Pharmacy Technician (CPhT)
Sales Management
Certified Management Accountant (CMA)
Certified Medical Office Manager (CMOM)
International Accredited Business Accountant (IABA)
Automotive Sales Professional
Communication Management Professional (CMP)
Certified Sales Representative (CSR)

6. Finally, Add a Inside Sales Representative Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And if you’re looking for a high-paying job, here are jobs in the top places hiring now:

Five Key Resume Tips For Writing An Inside Sales Representative Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Required in depth knowledge of guidelines and insurance rules to better help patients in there healing.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.

Use CRM software, COGNOS to manage customer accounts, and sales trends.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Managed a sales territory that grew from $1.2 million in FY2009 to $4.5 million in FY2014.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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Inside Sales Representative Resumes FAQs

What Should I Put On My Resume For Inside Sales?

You should put all relevant skills and experience in professional inside sales and sales-related roles on your resume for inside sales. Additionally, it will be important to note any certifications earned that are relevant to your future career goals.

Have more questions? See all answers to common sales questions.

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Updated November 18, 2022