Inside Sales Representative resume examples for 2024

Inside Sales Representative resume format and sections

1. 1

   1. Add contact information to your inside sales representative resume

   Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

   Inside Sales Representative Resume Contact Information Example #1

   Jane Moore

   Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

   Do you want to know more?

   How To Write The Perfect Resume Header
2. 2

   2. Add relevant education to your inside sales representative resume

   Your resume's education section should include:

   • The name of your school
   • The date you graduated (Month, Year or Year are both appropriate)
   • The name of your degree

   If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

   Optional subsections for your education section include:

   • Academic awards (Dean's List, Latin honors, etc. )
   • GPA (if you're a recent graduate and your GPA was 3.5+)
   • Extra certifications
   • Academic projects (thesis, dissertation, etc. )

   Other tips to consider when writing your education section include:

   • If you're a recent graduate, you might opt to place your education section above your experience section
   • The more work experience you get, the shorter your education section should be
   • List your education in reverse chronological order, with your most recent and high-ranking degrees first
   • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

   Check More About Inside Sales Representative Education

   Majors

   Business

   35.8%

   Marketing

   10.3%

   Communication

   8.5%

   Psychology

   4.9%

   Show More

   Inside Sales Representative Resume Relevant Education Example #1

   Bachelor's Degree In Business 2013 - 2016

   Pennsylvania State University Main, PA

   Inside Sales Representative Resume Relevant Education Example #2

   Bachelor's Degree In Business 2006 - 2009

   California State University - San Bernardino San Bernardino, CA

3. 3

   3. Next, create an inside sales representative skills section on your resume

   Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

   Here are some tips to keep in mind when writing your resume's skills section:

   • Include 6-12 skills, in bullet point form
   • List mostly hard skills; soft skills are hard to test
   • Emphasize the skills that are most important for the job

   Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

   Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

   Example of skills to include on an inside sales representative resume

   • Customer Service Skills.
      

     Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

   • CRM Skills.
      

     CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

   • Outbound Calls Skills.
      

     An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

   • Product Knowledge Skills.
      

     Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

   • Salesforce Skills.
      

     Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

   • Phone Calls Skills.
      

     Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

   • Account Management Skills.
      

     The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

   Show all hard skills

   Top Skills for an Inside Sales Representative

   Customer Service, 21.5%
   CRM, 6.4%
   Outbound Calls, 5.2%
   Product Knowledge, 4.4%
   Other Skills, 62.5%
   See All Inside Sales Representative Skills

   Not sure which skills are really important?

   3 Big Tips For Listing Skills On Your Resume
4. 4

   4. List your inside sales representative experience

   The most important part of any resume for an inside sales representative is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

   Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

   It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of inside sales representatives" and "Managed a team of 6 inside sales representatives over a 9-month project. "

   Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

   Don't have any experience?

   How To Show Your Experience On a Resume... Even When You Don't Have Any

   Work History Example # 1

   Inside Sales Representative

   CareerBuilder

   • Organized the Preparation of Proposals and Presentations Using Professional Marketing Resources and Materials.
   • Developed effective sales presentations to sell Print and Online Combination Packages.
   • Received extensive management and communications training which can be implemented within any professional field.
   • Handled three export console box per week on company owned warehouse 7.
   • Helped to provide new strategies by generating printed mailings and Internet marketing.

   Work History Example # 2

   Inside Sales Representative

   EchoStar

   • Trained sales associates on marketing, sales and communications techniques.
   • Optimized operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
   • Trained new CSRs through one-on-one scenarios, as well as classroom settings.
   • Developed solutions for customers television, internet and telephone needs.
   • Handled inbound calls from current customers regarding new internet service Evaluated equipment to establish the most appropriate speed and ISP

   Work History Example # 3

   Marketing/Sales Representative

   Verizon

   • Responded to requests from customers for Verizon broadband, entertainment and telecommunications products and services.
   • Arranged for installation of new products and the repair of existing ones.
   • Exceeded sales expectations by 121.39% increasing revenue by 156.17% during a six month period in telecommunication industry.
   • Developed brand awareness through promotional and sales activities in large-scale retail stores.
   • Performed telecommunication sales in a mall setting with heavy inbound traffic

   Work History Example # 4

   Inside Sales Associate

   Comcast

   • Worked with the research department to report program ratings information to the sales division.
   • Implemented marketing and sales strategies for DISH or DirecTV subscribers for Alchemy Triple Play win-back opportunities.
   • Performed in house installations of Cable TV Sold Internet Service to Residential Home& Businesses Canvassed Door to Door
   • Promoted Comcast products including cable, internet, telephone and home security.
   • Represented Comcast and provided sales assistance during numerous special events

   Show More
5. 5

   5. Highlight inside sales representative certifications on your resume

   Specific inside sales representative certifications can be a powerful tool to show employers you've developed the appropriate skills.

   If you have any of these certifications, make sure to put them on your inside sales representative resume:

   1. Certified Sales Professional (CSP)
   2. Certified Pharmacy Technician (CPhT)
   3. Sales Management
   4. Certified Management Accountant (CMA)
   5. Certified Medical Office Manager (CMOM)
   6. International Accredited Business Accountant (IABA)
   7. Automotive Sales Professional
   8. Communication Management Professional (CMP)
   9. Certified Sales Representative (CSR)
   10. Google Data Analytics Professional Certificate

   More Certifications For Inside Sales Representative
6. 6

   6. Finally, add an inside sales representative resume summary or objective statement

   A resume summary statement consists of 1-3 sentences at the top of your inside sales representative resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

   Remember to emphasize skills and experiences that feature in the job description.

   Are you a recent grad?

   Read our guide on how to write a resume summary statement