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Sales specialists are responsible for selling a company's product or service. They may also perform complementary tasks like managing sales funnels and mastering the product's specifications. Inside sales specialists do all this remotely. They work primarily through the use of phones and computers.

Traditional sales specialists are also often assigned specific territories to manage. They are in charge of marketing, prospecting, and sales in that area. But for inside sales specialists, the regions may not be strictly defined because they can cover a wide area remotely.

A day in the life of an inside sales specialist may include making cold calls, returning calls, mastering new products, and creating sales reports. These professional's day of work long and odd hours to connect with clients and make sales.

To become an inside sales specialist, you need proficiency in computers and sales software. You also need a bachelor's degree in marketing-related areas. Employers may also favor individuals with prior experience when hiring to fill this role.

There is more than meets the eye when it comes to being an inside sales specialist. For example, did you know that they make an average of $23.4 an hour? That's $48,664 a year!

Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.

What Does an Inside Sales Specialist Do

There are certain skills that many inside sales specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and physical stamina.

Learn more about what an Inside Sales Specialist does

How To Become an Inside Sales Specialist

If you're interested in becoming an inside sales specialist, one of the first things to consider is how much education you need. We've determined that 68.9% of inside sales specialists have a bachelor's degree. In terms of higher education levels, we found that 5.7% of inside sales specialists have master's degrees. Even though most inside sales specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an inside sales specialist. When we researched the most common majors for an inside sales specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on inside sales specialist resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become an inside sales specialist. In fact, many inside sales specialist jobs require experience in a role such as customer service representative. Meanwhile, many inside sales specialists also have previous career experience in roles such as inside sales representative or account executive.

Inside Sales Specialist Career Paths

Average Salary for an Inside Sales Specialist

Inside Sales Specialists in America make an average salary of $48,664 per year or $23 per hour. The top 10 percent makes over $71,000 per year, while the bottom 10 percent under $32,000 per year.
Average Inside Sales Specialist Salary
$48,664 Yearly
$23.40 hourly
$32,000
10 %
$48,000
Median
$71,000
90 %

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Inside Sales Specialist Education

Inside Sales Specialist Majors

37.0 %
10.2 %

Inside Sales Specialist Degrees

Bachelors

68.9 %

Associate

14.7 %

High School Diploma

6.9 %

Top Colleges for Inside Sales Specialists

1. SUNY College of Technology at Alfred

Alfred, NY • Private

In-State Tuition
$8,570
Enrollment
3,721

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

7. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

8. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition
$10,555
Enrollment
30,360

9. SUNY College of Technology at Delhi

Delhi, NY • Private

In-State Tuition
$8,360
Enrollment
3,142

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

Top Skills For an Inside Sales Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.0% of inside sales specialists listed customer service on their resume, but soft skills such as customer-service skills and interpersonal skills are important as well.

Choose From 10+ Customizable Inside Sales Specialist Resume templates

Zippia allows you to choose from different easy-to-use Inside Sales Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Inside Sales Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Inside Sales Specialist Demographics

Inside Sales Specialist Gender Distribution

Male
Male
52%
Female
Female
48%

After extensive research and analysis, Zippia's data science team found that:

  • Among inside sales specialists, 48.0% of them are women, while 52.0% are men.

  • The most common race/ethnicity among inside sales specialists is White, which makes up 76.8% of all inside sales specialists.

  • The most common foreign language among inside sales specialists is Spanish at 44.9%.

Online Courses For Inside Sales Specialist That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Pre-sales Skills: Prospecting, Lead Generation, Qualifying
udemy
4.4
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Lead Generation and pre-sales skills: Learn lead generation, introducing yourself & qualifying your lead in 3 hours...

Sales Training: Practical Sales Techniques
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Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!...

Sales Fire: B2B Sales & Business Development for Startups
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The Ultimate Sales Methodology for Business Development & B2B Sales to Learn Sales Strategy, Sales Skills & Deal Closing...

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Best States For an Inside Sales Specialist

Some places are better than others when it comes to starting a career as an inside sales specialist. The best states for people in this position are New Hampshire, Massachusetts, Connecticut, and Nevada. Inside sales specialists make the most in New Hampshire with an average salary of $73,436. Whereas in Massachusetts and Connecticut, they would average $72,113 and $71,992, respectively. While inside sales specialists would only make an average of $64,680 in Nevada, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Hampshire

Total Inside Sales Specialist Jobs:
653
Highest 10% Earn:
$105,000
Location Quotient:
1.03 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Rhode Island

Total Inside Sales Specialist Jobs:
509
Highest 10% Earn:
$90,000
Location Quotient:
1.15 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Connecticut

Total Inside Sales Specialist Jobs:
1,234
Highest 10% Earn:
$106,000
Location Quotient:
1.03 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Inside Sales Specialists

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Top Inside Sales Specialist Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ inside sales specialists and discovered their number of inside sales specialist opportunities and average salary. Through our research, we concluded that The Coca-Cola Company was the best, especially with an average salary of $53,852. Danaher follows up with an average salary of $56,247, and then comes Wells Fargo with an average of $45,504. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an inside sales specialist. The employers include Danaher, Charles River Labs, and Bruker

Most Common Employers For Inside Sales Specialist

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Dell$89,035$42.8120
2IBM$72,744$34.9723
3LivingSocial$68,786$33.0712
4Danaher$56,247$27.0433
5Newark$55,028$26.4614
6The Coca-Cola Company$53,852$25.8939
7Thomson Reuters$50,990$24.5111
8Fastenal$50,875$24.4615
9Hilti$49,040$23.5824
10Efinancial$48,664$23.4020

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