Inside sales, known as "virtual sales" and "sales in the cloud," is a method of offering products by using online technologies such as email, chat, and social media for remote demos, product presentations, and other sales strategies.
An inside sales supervisor knows the ins and outs of the sales administration processes. They must be comfortable in a team environment, as they hold the reins of a team of inside sales agents, checking and assuring the quality of their work, their individual productivity, competitiveness, and compliance with sales quotas.
Extensive knowledge in sales management and customer service is a requisite to pursue this profession. Candidates must possess strong analytical and organizational skills to overcome challenges and catch up with technological advancements and latest trends so they can make necessary adjustments in the team's sales approach.
Regarding education, a bachelor's degree in sales, business administration, or relevant field is an essential condition.
There is more than meets the eye when it comes to being an inside sales supervisor. For example, did you know that they make an average of $20.56 an hour? That's $42,762 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.
There are certain skills that many inside sales supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed physical stamina, customer-service skills and analytical skills.
When it comes to the most important skills required to be an inside sales supervisor, we found that a lot of resumes listed 23.5% of inside sales supervisors included sales goals, while 7.0% of resumes included crm, and 5.9% of resumes included product knowledge. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the inside sales supervisor job title. But what industry to start with? Most inside sales supervisors actually find jobs in the manufacturing and technology industries.
If you're interested in becoming an inside sales supervisor, one of the first things to consider is how much education you need. We've determined that 54.3% of inside sales supervisors have a bachelor's degree. In terms of higher education levels, we found that 3.5% of inside sales supervisors have master's degrees. Even though most inside sales supervisors have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an inside sales supervisor. When we researched the most common majors for an inside sales supervisor, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on inside sales supervisor resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become an inside sales supervisor. In fact, many inside sales supervisor jobs require experience in a role such as inside sales representative. Meanwhile, many inside sales supervisors also have previous career experience in roles such as customer service representative or inside sales engineer.