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Inside sales supervisor vs inside sales manager

The differences between inside sales supervisors and inside sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales supervisor and an inside sales manager. Additionally, an inside sales manager has an average salary of $78,425, which is higher than the $48,954 average annual salary of an inside sales supervisor.

The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for an inside sales manager are customer service, CRM, and salesforce.

Inside sales supervisor vs inside sales manager overview

Inside Sales SupervisorInside Sales Manager
Yearly salary$48,954$78,425
Hourly rate$23.54$37.70
Growth rate4%5%
Number of jobs105,041129,882
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 69%
Average age4646
Years of experience88

What does an inside sales supervisor do?

The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.

What does an inside sales manager do?

An inside sales manager is the one who leads the sales team to meet the organization's sales targets. The sales managers recruit, handle, and train the professional development of the sales team. It is their duty to set the goals of the company, provide sales reports, set departmental budgets, and track sales. They collaborate with the marketing department to make sure that the sales staff receives quality leads. Also, they address and resolve complaints from customers.

Inside sales supervisor vs inside sales manager salary

Inside sales supervisors and inside sales managers have different pay scales, as shown below.

Inside Sales SupervisorInside Sales Manager
Average salary$48,954$78,425
Salary rangeBetween $33,000 And $71,000Between $49,000 And $123,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkMassachusetts
Best paying companyAEGAccenture
Best paying industryFinanceTechnology

Differences between inside sales supervisor and inside sales manager education

There are a few differences between an inside sales supervisor and an inside sales manager in terms of educational background:

Inside Sales SupervisorInside Sales Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Inside sales supervisor vs inside sales manager demographics

Here are the differences between inside sales supervisors' and inside sales managers' demographics:

Inside Sales SupervisorInside Sales Manager
Average age4646
Gender ratioMale, 56.9% Female, 43.1%Male, 63.3% Female, 36.7%
Race ratioBlack or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%7%

Differences between inside sales supervisor and inside sales manager duties and responsibilities

Inside sales supervisor example responsibilities.

  • Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
  • Train and develop staff use in CRM.
  • Log all information regarding customer interactions and issues into CRM system.
  • Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
  • Offer clients solutions via license or Saas.
  • Coordinate with corporate entity on business registrations require to do business with RFP completion.

Inside sales manager example responsibilities.

  • Implement and enforce SalesForce usage for entering leads and using the system through the customer sales cycle.
  • Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Account management of detail information into CRM regarding all sales call activity and new business initiatives.
  • Conduct PowerPoint presentations to potential clients as well as new and existing businesses.
  • Focus on software upgrades and migrations to current software products (SAAS environment).
  • Show more

Inside sales supervisor vs inside sales manager skills

Common inside sales supervisor skills
  • CRM, 9%
  • Product Knowledge, 8%
  • Marketing Campaigns, 6%
  • Performance Reviews, 6%
  • Sales Reps, 5%
  • Sales Strategies, 5%
Common inside sales manager skills
  • Customer Service, 13%
  • CRM, 10%
  • Salesforce, 6%
  • Customer Satisfaction, 5%
  • Product Knowledge, 5%
  • Sales Process, 4%