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Insidesource jobs

- 44 jobs
  • Senior Accounts Payable Specialist

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Jose, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Sr. Accounts Payable Specialist is a hands-on role, with responsibilities in the day-to-day activities of the accounts payable department. They participate in ensuring proper record keeping, developing best practices and procedures, and in ensuring accurate and timely month-end close accounts payable tasks and reports. The Sr. Accounts Payable Specialist will have contact with senior level executives and work cohesively with other departments. This person reports to the Accounts Payable Manager. The ideal candidate will have an accounting background with an understanding of GAAP, where it relates to accounts payable. This person will also demonstrate a professional, outgoing personality, outstanding organization skills, and initiative. The candidate should be able to work independently, but also function in a team environment. This position requires one to be technical in nature, handle a variety of tasks, and efficiently address the needs of the accounting department. Overall, the right person for this role is a proactive, self-starter that is inquisitive, takes ownership, and wants to grow their personal and professional skills in a hyper-accelerated environment. Experience in the construction or furniture industry is a strong plus. Essential Duties and Responsibilities Including but not limited to: Full Cycle AP Responsibilities. Ensures accuracy of vouchers for coding to correct branch, department, and account. Owns the 1099 process. Manages vendor discrepancies for timely resolution and payments. Ensures that the weekly payment runs smoothly with various payment types (ACH, wire & credit card) and multiple currencies. Makes sure that vendor deposit amounts are calculated correctly prior to payments. Responsible for monthly credit cards reconciliation. Adheres to internal control policies throughout the department and company. Proposes improvements to the AP process and system. Audits expense reports for accuracy, approvals, and supporting documentation. Ensures that proper documentation and support is provided for all accounts payable, in accordance with company policy and accepted accounting practices. Ensures all vendors are paid per contractual terms and that inquiries and payment issues are responded to in a timely manner. Provides problem and invoice resolution assistance to vendors and internal business partners. Works with the General Ledger team as necessary. Assists with the maintenance and testing of internal controls, accounting policies, and audit requests as they relate to the accounts payable function. Performs ad hoc special projects/requests as needed. Supervisory Responsibilities None Skills, Knowledge, Experience Required 3-4 years of full cycle A/P, including experience in a high-volume environment. Demonstrated problem solving, analytical and process improvement skills. Excellent interpersonal and communication skills. Proven ability to communicate effectively across all levels of the organization and with vendors. Work ethic that exudes integrity, accountability, and professionalism. High attention to detail. High volume accounts payable experience, including P.O. invoices. Ability to multi-task, as well as prioritize and adhere to tight deadlines. Understanding of accounting accruals, debits, and credits. Work in Process and Cost of Goods accounting experience a plus. Proficiency in MS Office (Excel and Word).
    $54k-68k yearly est. 23d ago
  • Jr. CX Designer

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Francisco, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Junior CX Designer (CX Designer 1) supports the design team in executing workplace furniture and spatial planning solutions. This entry-level role is ideal for recent graduates or those with up to two years of experience looking to grow their knowledge of the commercial interiors industry. The Junior CX Designer assists with drawings, specifications, and documentation, while learning industry tools and processes in a collaborative environment. This role is a foundational step toward mastering client service, design systems, and technical standards. Essential Duties and Responsibilities: Supports a Senior Designer to validate scope of work and design intent/approach with the project Account Manager. Additionally, supports a Senior Designer to develop project design strategy approach and identify furniture solutions for assigned projects. Performs programming sessions throughout project life cycle to obtain relevant client requirements and objectives, and relays to teammates. Creates and maintains AutoCAD/Revit/CET drawings, incorporating architectural backgrounds updates as needed. Generate spaces plans, test fits and furniture layouts. Provides complete drawings and detailed furniture plans throughout project life span - from block plan to typical development to installation documents. Creates and maintains design development packages (including multiple product options per area, fabric/finishes and lead time for assigned projects). Coordinates fabric and finish selections including testing, stock reservations, sample procurement, and documentation of final selections. Performs onsite architectural field verifications/dimensions and updates floor plans (via AutoCAD/Revit) as needed. Identifies dimensioned power/signal placement locations on furniture layouts and room types. Contacts vendors for product pricing while managing all project-related quotes. Generates thorough, accurate, and timely final product specifications (including stated lead times and freight/shipping costs) for proposal creation including final review of specifications to ensure accuracy and adherence to original design intent. With Support of a Senior Designer, reviews vendor or custom furniture shop drawings to ensure correct integration within project space and adherence to design intent prior to client review and approval. Attends internal team and client-facing meetings as needed. Accountable for completion of established deliverables and deadlines. Timely and accurate time tracking documentation of performed tasks. Seeks out new trends in workplace design, changes in building codes and product design to be disseminated throughout the Design Department. Follows Design team standards for templates, file management and brand graphics. Insidesource Core Responsibilities Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. Participate in All Company Meetings and Regional Town Halls. Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required 2-4 years interior design and/or furniture dealership experience. Basic knowledge of the interior design field and current practices. Basic knowledge and understanding of applicable building codes, ADA regulations, National Electrical Code, etc. Basic knowledge of ancillary furniture resources required. Continuing education through participation in professional organizations and training. Working knowledge of AutoCAD and Microsoft Office Suite (Excel, Word, Outlook, Teams). CET and Revit: preferred but not required. Strong written and verbal communication skills. Ability to manage time and organize tasks independently. Demonstrates attention to detail, follow-through, and accuracy. Collaborative and eager to learn.
    $53k-64k yearly est. 25d ago
  • Tech Reporter

    Fortune 4.0company rating

    San Jose, CA job

    Fortune is hiring a reporter to bolster our tech coverage. We're looking for a journalist who is fascinated by the way Big Tech and startups are rewriting the rules of business and reshaping society. This story has never been more important, and telling it correctly means getting inside the companies, understanding the leaders, and identifying the news and trends that aren't in the press releases. We're looking for someone who appreciates the magic of classic magazine journalism - a mission to produce smart, in-depth, and impactful feature writing for print and web in close collaboration with an award-winning art department and seasoned editors - while also embracing the flexibility to break news online or write a killer newsletter column. The ideal candidate is a self-starter who is excited by the opportunity to be part of a team and will have an immediate impact on our coverage and on the news cycle. A solid grasp of business fundamentals is a must, as is a knack for developing sources and finding fresh, diverse perspectives that will enrich Fortune readers' understanding of this critical industry at a critical time. This reporter should be motivated by scoops and industry-leading reporting that gets the power players in tech talking. You will... Report and write a mix of original stories, from quick-turnaround pieces and scoops to richly reported features and analysis Develop your own beat to cover within the tech sector, and become the most authoritative reporter covering that beat Generate story ideas through source relationships, shoe-leather reporting, and smart, public documents research Participate in Fortune events and conferences, and occasionally write for the print magazine Uphold Fortune's standards of journalistic rigor, accuracy, and fairness The right candidate: Has experience covering business news as a beat reporter, preferably in the tech sector Is highly motivated to break news and “get the story,” and responds to reporting obstacles as energizing challenges to overcome rather than roadblocks Has a proven ability to develop sources inside and outside companies Has strong writing chops and is adept at writing in various story formats and styles Is an inherently curious and out-of-the box thinker, willing to learn on the go Has experience in online publishing, SEO, and social media Location: Our editorial team is based across time zones and international borders. This role can be based in the US, with a preference for San Francisco. If you're based within commuting distance of one of our offices, there will be a minimum of 3 days/week in the office. Fortune's perks and benefits include: 22 vacation days, 11 paid holidays and an honor-based sick leave policy Health, dental, and vision, coverage (90% paid for individuals and families), plus a high-deductible health plan option where Fortune contributes to a Health Savings Account (HSA) and a mental-health benefit 401(k) plan Generous parental leave Dependent care/health care/commuter FSAs, and cell phone benefits Tuition reimbursement program and other professional development resources An array of cultural initiatives including Employee Resource Groups and a mentorship program A commitment to an open, inclusive, and diverse work culture Salary Range: $100,000 - $175,000. This range is a good-faith estimate and may ultimately vary based on a number of relevant factors. A few of Fortune's perks and benefits: 20 vacation days and 2 personal days on top of 11 company holidays and an honor-based sick leave policy Health, dental, and vision coverage (90% paid for individuals and families), along with flexible spending accounts where Fortune contributes to your HSA 401(k) plan Generous parental leave Dependent care, commuter, and cell phone benefits Tuition reimbursement program A commitment to an open, inclusive, and diverse work culture FORTUNE Fortune Media is a global media organisation dedicated to helping its readers, viewers, and attendees succeed in business through unrivalled access and best-in-class storytelling. Fortune's mission is to drive the conversation about business. With a global perspective, the guiding wisdom of history, and an unflinching eye to the future, we report and reveal the stories that matter today-and that will matter even more tomorrow. With the trusted power to convene and challenge those who are shaping industry, commerce and society around the world, Fortune lights the path for global leaders-and gives them the tools to make business better. Our values inform our mission. For Residents of California: Our California Resident Applicant and Prospective Applicant Privacy Notice is located at this link: *******************************************************************************************
    $34k-49k yearly est. 4d ago
  • Sr. Account Manager

    Ase Us Inc. 4.7company rating

    Sunnyvale, CA job

    Req. 494 SUMMARY: As a Sr. Account Manager, you will support the Sales Manager or Sr. Sales Manager by proactively developing new business and penetration strategies with new and existing customers. You will also assist the Sales Director in account development. This includes the preparation of written quotes, answering quotes related questions, present quotes to customers, aggressively increasing sales in existing accounts, preparing quarterly reviews, as well as provide sales projections. You will coordinate technical support to develop specific account strategies with direct factory interface. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned: The Sr. Account Manager will follow up on day-to-day issues such as customer requests on new project equipment status; factory readiness and material pipeline preparation, factory production issues; WIP status, drawing requests, monitoring cycle times or basic engineering information. In this role, the Sr. Account Manager will act as a interface to ensure factory provides up to date information back to the customer. This position requires you to be very motivated, sensitive to the turnaround time and have good problem solving and organizational skills. You need to have the ability to work in a team environment and have a general understanding of the manufacturing process for the products you are covering. You must project a professional image. EDUCATION and/or EXPERIENCE: ASE prefers a BS or BA degree and/or 4-6 years of sales experience, with a strong understanding of contract manufacturing business environment and its supply chain practice. Candidates will manage key accounts and must have strong verbal, written and interpersonal communication skills. Must enjoy working with people and be able to make sales presentations and proposals. Good organizational and computer skills with the ability to summarize weekly activity in report format will be a requirement for this position. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. COMMUNICATION SKILLS: Must have excellent written and oral communication skills. Fluent in English and good communication skills are required, fluency in Mandarin is a must. COMPUTER/SOFTWARE SKILLS/KNOWLEDGE: Proficient in MS Outlook, Word, Excel and Power Point. MATHEMATICAL SKILLS: Must have basic math skills. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must be flexible. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have excellent written and verbal communication skills, proven team player record, quick learner, able to follow instructions and work independently. REASONING ABILITY: Work independently and have the ability to make decisions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPENSATION: Base salary range for this full-time position is $105,000 to $125,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and various factors, including job-related skills, experience, qualifications, work location and market conditions. COMPANY BENEFITS: ASE (U.S.) INC. provides a comprehensive benefit package to all its full-time employees: Medical, Dental, Vision, Prescription, Flex Plan & Life Insurance Eligibility for enrollment in our 401 (k) Plan after successfully completing your 90-day introductory period. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
    $105k-125k yearly Auto-Apply 60d+ ago
  • Service & Warranty Coordinator

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Francisco, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Service & Warranty Coordinator supports customers and internal teams by managing the intake, tracking, and resolution of service and warranty requests. This development role builds the foundation for a scalable function that creates capacity for other teams and enhances overall customer experience. The ideal candidate demonstrates strong communication, a customer service mindset, and resourcefulness in navigating situations while maintaining accuracy and professionalism. Essential Duties and Responsibilities: Client & Vendor Communication Serve as the main point of contact for clients regarding service requests, product defects, or warranty claims. Communicate clearly and proactively with clients on claim status, next steps and expected timelines. Coordinate directly with manufacturers to file and track warranty claims and chargebacks. Claims Management Analyze requests to determine appropriate path of resolution (repair, replace, etc.) Verify warranty eligibility of requests with manufacturers. Log, track, and maintain all service requests and warranty claims in the business operating system. Ensure all claims include complete documentation such as photos, order details, manufacturer references, and correspondence. Monitor claim progress and escalate delays or unresolved issues as needed. Internal Coordination Liaison with Sales, Project Management, and Coordination teams to gather claim details and resolve service needs efficiently. Coordinate scheduling with installers or service technicians for repairs or replacements. Provide reporting on open claims, resolution timelines, and recurring product issues to leadership and account teams. Operations & Continuous Improvement Develop and maintain standard operating procedures for warranty and service management. Identify trends in recurring issues and collaborate with leadership to improve product/vendor selection, installation practices, or internal processes. Support client satisfaction initiatives by ensuring post-sale service aligns with dealership standards. Supervisory Responsibilities None Skills, Knowledge, Experience Required 2-4 years of experience in customer service, order processing, or administrative coordination in a product-driven environment. Exposure to warranty, returns, or service-related workflows preferred. Understanding of the complexities and sophistication required to thrive in the dealer environment. Strong organizational and administrative skills. Ability to learn product specifications and common service issues. Basic troubleshooting mindset; comfortable with self-learning techniques and using online vendor portals. Clear written and verbal communication, exemplifying a client-first approach and resourcefulness in resolving complex service issues. Highly detail-oriented with strong organizational skills. Ability to manage multiple requests simultaneously. Team player, adaptable, and eager to grow into a broader role.
    $36k-47k yearly est. 23d ago
  • Desktop Support Associate

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Jose, CA

    Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Desktop Support Associate is responsible for delivering comprehensive technical support for Insidesource's IT systems, audiovisual equipment, and mobile devices. The ideal candidate will possess exceptional customer service, troubleshooting abilities, strong communication skills, and experience in supporting diverse technological environments. This role reports to the Director of Business Operations and Technology and involves collaboration with our managed service providers and various vendors to fulfill requests. Essential Duties and Responsibilities: Provide first-line technical support for desktops, laptops, peripherals, and software applications Configure, install, and maintain audiovisual equipment including projectors, video conferencing systems, and digital signage Support mobile devices including smartphones and tablets across various operating systems (iOS, Android) Diagnose and resolve hardware and software issues through remote support and desk-side visits Set up new employee workstations and perform equipment refreshes Maintain inventory of IT assets and manage equipment lifecycle Document technical solutions and maintain knowledge base articles Assist with regular maintenance and software updates Escalate complex issues to appropriate IT teams when necessary Train users on basic hardware and software operations Support on ad hoc project Supervisory Responsibilities None Skills, Knowledge, Experience Required 3+ years of experience in IT desktop support or similar technical role Strong knowledge of Windows and Mac operating systems Experience supporting and troubleshooting AV equipment Familiarity with mobile device management (MDM) solutions Understanding of networking concepts and troubleshooting Knowledge of IT security best practices Excellent customer service and communication skills Ability to explain technical concepts to non-technical users Strong problem-solving and critical thinking abilities Technical certifications (CompTIA A+, HDI, ITIL) Experience with ticketing systems and IT service management tools Knowledge of cloud applications and services (Microsoft 365, Google Workspace) Experience in a corporate environment Familiarity with remote support tools Must have a car and valid driver's license; weekly travel required between Concord, San Francisco, and San Jose offices Acknowledgement This job description is designed to outline the essential job functions and qualifications of this position. Responsibilities may be added or removed from time to time to match the changing needs of the company.
    $29k-38k yearly est. 18d ago
  • Sales Manager/Sr. Sales Manager

    Ase Us Inc. 4.7company rating

    Sunnyvale, CA job

    Req. 497 SUMMARY: As a Sales Manager, you will support the Director of Sales in account development. The Sales Manager must have a deep understanding of our customers' business and their future plans. In addition to the above, the Sales Manager manages and directs a sales force and is responsible for their timely performance reviews. You will also take ownership of the customer revenue pipeline and the end design of the business. The Sales Manager will coordinate technical support to develop specific account strategies with direct factory interface. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned: The Sales Manager's key focus and responsibilities will be to strategically develop and strategize new customer business, increase market share with existing customers, and penetrate accounts. Other responsibilities include the preparation of written quotes, increasing sales in existing accounts, preparing quarterly reviews and forecasting sales. You will be responsible for coordinating and managing all technical and business-related activities to help create optimal revenue with existing customers. This responsibility will include continual assessments of the services we offer our customers and our customers' needs with ASE. Lead customer negotiations on Statement of Work agreements to define project scope, deliverables, and commercial terms. EDUCATION and/or EXPERIENCE: ASE requires a BS in engineering and/or 10-12 years of sales experience, with a minimum of 5 years of experience in the semiconductor or packaging industry. Must also have a strong understanding of the IC assembly and test process. Candidates must have a general understanding of subcontract packaging business or similar business model, manage key accounts and have strong verbal, written and interpersonal communication skills. Must enjoy working with people and be able to make sales presentations and proposals. Good organizational and computer skills with the ability to summarize weekly activity in report format will be a requirement for this position. S UPERVISORY RESPONSIBILITIES: The Sales Manager may be in charge of a support staff. COMMUNICATION SKILLS: Must have excellent written and oral communication skills. Fluent in English and good communication skills are required, fluency in Mandarin is a plus. COMPUTER SKILLS: Proficient in MS Outlook, Word, Excel and Power Point. MATHEMATICAL SKILLS: Must have basic math skills. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must be flexible. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have excellent written and verbal communication skills, proven team player record, quick learner, able to follow instructions and work independently. REASONING ABILITY: Work independently and have the ability to make decisions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. COMPENSATION: Base salary range for this full-time position is $130,000 to $160,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and various factors, including job-related skills, experience, qualifications, work location and market conditions. COMPANY BENEFITS: ASE (U.S.) INC. provides a comprehensive benefit package to all its full-time employees: Medical, Dental, Vision, Prescription, Flex Plan & Life Insurance Eligibility for enrollment in our 401 (k) Plan after successfully completing your 90-day introductory period. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
    $130k-160k yearly Auto-Apply 60d+ ago
  • Account Coordinator

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Jose, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Account Coordinator provides high-level support to customers and the internal sales organization for preparation, processing, and coordination of customer orders. They achieve superior technical skills and understanding of the order fulfillment process, and practice strong communication skills both internally and externally. They possess the desire to achieve a high level of professionalism through continuous improvement processes and practices. Essential Duties and Responsibilities: Order Preparation and Management Create accurate and complete client proposals, to include new customer set up, entry/import of specifications, pricing, classification, and revenue codes. Generate purchase orders upon receipt of required documentation and/or deposit per current process. Ensure orders are entered promptly and reviewed for accuracy and completeness before being sent to the manufacturers/vendors. Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage timely ship dates based on project requirements. Create and publish customer status reports. Coordinate delivery/install dates with vendors, Operations, clients, and Project Managers (depending on work scope). Obtain punch list, enter into business system, communicate with vendors, expedite and coordinate follow-up on service through completion. Assist with project management responsibilities as needed, to include spec checks and punch ID/resolution. Ensure factory interface is on-going and that orders are monitored, projected ship dates meet project schedule requirements, that all acknowledgements are checked and discrepancies followed up on, and that orders are closed out in a timely and responsible manner. Departmental Responsibilities Carry out requested tasks to support efforts of individual sales representatives and Account Managers. Serve as a hub of communication and information to other cross-functional teams (Design, Project Management, Finance and Operations). Ensure that all communication with internal and external customers is timely, accurate, and meets customer requirements for information and order status. Participate in vendor and dealer training programs and activities for on-going professional growth and development. Insidesource Core Responsibilities Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. Participate in All Company Meetings and Regional Town Halls. Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required Customer Service work experience - preferred. Experience with dealership business systems- preferred. Furniture industry experience - preferred. Proficiency in Microsoft Office software (Excel, Word, Outlook, etc.). Ability to learn and apply technical skills in dealership business system and 20/20 software. Understanding of the complexities and sophistication required to thrive in the dealer environment. Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments. Ability to see the big picture and integrate into day-to-day tasks and activities. Excellent and effective oral and written communication. Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment. Excellent analytical and problem-solving skills. Strong organizational and administrative skills. Experience in customer service required. Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction.
    $35k-42k yearly est. 23d ago
  • Account Associate

    Insidesource 4.3company rating

    Insidesource job in San Jose, CA

    Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Account Associate provides timely response to clients' requests for products, services and/or information. They are the primary point-of-contact for coordinating project activities including specification development, proposal development, scheduling services, project status updates and oversight of installation for projects. The Account Associate may be assigned to support Account Managers on large projects as well as be assigned to work on smaller projects independently. The Account Associate is responsible for project and daily work order activities and complete client satisfaction for their team's accounts. Essential Duties and Responsibilities: * Produce detailed, accurate and professional looking quotes to be presented to the client in a timely manner * Ensure consistency of costs and sell amounts for all products and services based on contract pricing, gross margin guidelines and established service pricing * Assist Account Manager to define project design approach and furniture solutions for projects * Responsible for "cost-of-sale" against client purchases * Attend meetings as needed with Account Managers and designer to identify initial scope of work and intent * Ensure documentation standards are maintained for all assigned account activities; ensure dealership process and procedures are followed * Ensure a responsible close of sale by obtaining signed client approval documents (signed purchase orders/proposals, typical, finish schedules, etc.) and deposits as required * Review and proof order prior to release to manufacturers for basic information (ship to, bill to, contract number, etc.), accuracy and completeness * Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage timely ship dates based on project requirements * Manage and publish client status reports as needed * Coordinate delivery/install dates with vendors, Operations, clients and Project Managers (depending on work scope) * Follow-up on punch list, communicate with vendors, expedite and coordinate follow up service through project completion * Stay involved throughout project implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both client and dealership are satisfied * Work collaboratively with client and client's third-party firms, including A&D firms, general contractors, electrical and communication engineers, client's IT group, etc. * Resolve discrepancies with invoicing to insure timely payment and project completion with client * Serve as a hub of communication and information to other cross- functional teams (Design, Project Management, Finance and Operations) * Participate in product and professional training programs and activities for on-going growth and development * Partner with New Business Development/Account Executives to respond to requests for information, pricing and/or services Supervisory Responsibilities * None Skills, Knowledge, Experience Required * Capacity to learn and use dealership business system and other industry-specific technologies at advanced levels * Proficiency in Microsoft Office software (Excel, Word, Outlook) * Independently manage sales transactions * Practical working knowledge of contract furniture systems and products preferred * Adept at managing multiple projects simultaneously in a fast-paced work environment * Excellent and effective at oral and written communication * Strong organizational, analytical and administrative skills * Ability to see the big picture and integrate into day-to-day tasks and activities * Understanding of the complexities and sophistication required to thrive in the dealer environment * Fluid interpersonal skills to interact effectively with a wide range of customers, personnel and departments * Strong customer service skills and experience with customer account management * Experience with Dealership business systems preferred * Furniture product specification knowledge preferred * Background in customer service * Interior design background a plus
    $50k-65k yearly est. 48d ago
  • Manager, Project Management

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Francisco, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Manager, Project Management, is responsible for managing our most complex and strategic projects, while also training, mentoring and evaluating the regional Project Managers. They are accountable for the overall work of the regional Project Management department, ensuring all projects run smoothly from inception to completion and driving towards continuous departmental improvement. Essential Duties and Responsibilities: PROJECT MANAGEMENT Able to effectively execute our most complex projects. Works directly with customer to define project requirements and expectations. Analyzes and proposes solutions, assess risks, and tracks/ communicates project milestones through project process to make sure customer remains informed and is happy with their new office space. Works efficiently with external project team (Architect, GC, Electrician, Data Vendors, etc.). DEPARTMENT MANAGEMENT Assumes complete responsibility for assignments and is accountable for ensuring projects are executed to client's expectations. Ensure development of top performing Project Management team through recruiting, hiring, training, professional development, and coaching of team members. Lead Project Management team meetings to share company information and activities and review of departmental best practices. Conduct one-on-one meetings with direct reports to establish performance goals, conduct performance reviews, and manage activities regarding raises disciplinary actions. Track and report specific PM Team metrics and assess overall workload and staffing needs for direct reports in collaboration with VP Project Operations and other department leaders, such as Design and Sales Support. PROCESS AND PRACTICE LEADERSHIP Participate in cross-functional Practice Leader forum to develop and implement departmental and cross-functional goals and objectives. Develop and implement new Learning and Development programs and technology platforms. Collaborate with executive leadership, department managers, and corporate practice leaders on development and implementation of best practices. Provide thought leadership to collaborate and participate in departmental and cross-functional company meetings. Follow company established requirements for process, protocols, and cross-functional communication. Adhere to responsible use of technology equipment and programs. Maintain commitment to a high level of quality and integrity in our operating systems. Participate in Departmental, Branch, and All Company meetings and other key leadership meetings as required. Insidesource Core Responsibilities Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. Participate in All Company Meetings and Regional Town Halls. Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities Regional Project Managers Skills, Knowledge, Experience Required 8+ years of project management experience in the furniture dealership industry. Strong understanding of furniture systems, electrical/cabling, building systems, and building codes. Demonstrated ability to logistically plan all phases of the project cycle. Ability to lead, train, and direct the work of others. Able to analyze data and situations pertaining to a project, and concisely communicate findings and/ or solutions to both internal and external project teams. Capacity to identify roadblocks and quickly/ confidently manage project and team members around them. Able to communicate effectively with clients, architects, installers and contractors (including electricians and data vendors). Communicates in a way that instills confidence with client and helps guide client to make the best decisions for project efficiency. Understands importance of customer input and acts with customer in mind. Able to work efficiently under high stress situations and manage conflict successfully. Able to identify core issues on a macro and micro level, then use tact and diplomacy to guide others toward best solution. Logical and analytical with strong attention to detail. A wide degree of creativity and latitude is expected. Proficient in the use of MS Office Suite: Word, Outlook, Excel, PowerPoint. Proficient in other project management software platforms including PlanGrid, Box, Dropbox, Smartsheet, Google Doc, etc., or willingness to learn quickly. Understanding of the complexities and sophistication required to thrive in the dealer environment. Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments. Ability to see the big picture and integrate into day-to-day tasks and activities. Excellent and effective oral and written communication. Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment. Excellent analytical and problem-solving skills. Strong organizational and administrative skills. Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction.
    $112k-153k yearly est. 30d ago
  • Sr. CX Designer

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Jose, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Senior CX Designer (CX Designer 3) is a senior-level design professional who leads strategic, high-impact workplace projects with minimal oversight. With deep industry expertise, this role drives design vision, mentors junior staff, and ensures alignment between creative solutions and client business goals. They are a key partner to sales and leadership, offering thought leadership on design innovation, space planning, and implementation. The Senior CX Designer demonstrates advanced technical proficiency, strong communication skills, and the ability to lead complex projects from pitch to post-installation. Essential Duties and Responsibilities: Validates scope of work and design intent/approach with the project Account Manager. Develops the project design strategy approach and identifies furniture solutions for assigned projects. Performs programming sessions throughout project life cycle to obtain relevant client requirements and objectives and relay to teammates. Creates and maintains AutoCAD/Revit/CET drawings, incorporating architectural backgrounds updates as needed. Generates space plans, test fits and furniture layouts. Provides complete drawings and detailed furniture plans throughout project life span - from block plan to typical development to installation documents. Creates and maintains design development packages (including multiple product options per area, fabric/finishes and lead time for assigned projects. Coordinates fabric and finish selections including testing, stock reservations, sample procurement and documentation of final selections. Performs onsite architectural field verifications/dimensions and updates floor plans (via AutoCAD/Revit) as needed. Identifies dimensioned power/signal placement locations on furniture layouts and room types. Contacts vendors for product pricing, while managing all project-related quotes. Generates thorough, accurate and timely final product specifications (including stated lead times and freight/shipping costs) for proposal creation including final review of specifications to ensure accuracy and adherence to original design intent. Reviews vendor or custom furniture shop drawings to ensure correct integration within project space and adherence to design intent prior to client review and approval. Attends internal team and client-facing meetings as needed. Accountable for completion of established deliverables and deadlines. Performs drawing double checks and spec checks of design teammates' output. Timely and accurate time tracking documentation of performed tasks. Seeks out new trends in workplace design, changes in building codes and product design to be disseminated throughout the Design Department. Follows Design team standards for templates, file management and brand graphics. Approaches large-scale projects with design strategy and methodology for space planning, product specification, and pricing. This includes any pre-work which will set the project up for successful delivery and installation. Insidesource Core Responsibilities Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. Participate in All Company Meetings and Regional Town Halls. Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required 7+ years interior design and/or furniture dealership experience. Expert in design process, workplace strategy, and project execution for contract furniture industry workflow and processes. Familiar with all aspects of project delivery including site visits, budgeting, and installation. Up to date on workplace and industry trends. Deep knowledge of understanding of applicable building codes, ADA regulations, National Electrical Code, and Construction Documents. Strong to expert knowledge of ancillary furniture resources. Ability to manage design for reconfiguration projects. Ability to manage large-scale and multi-floor project scope. Continuing education through participation in professional organizations and training. Advanced proficiency in CET, AutoCAD, and Microsoft Office Suite, CAP/Worksheet and/or Project Spec specification programs or equivalent. Revit preferred but not required. Leadership presence and the ability to mentor junior and mid-level team members. Client-facing with presentation and negotiation skills. Works independently and as a strategic partner with sales and project teams. Oversees project quality, innovation, and process adherence. Strong communication, both written and verbal. Strong graphic design capabilities to provide quality presentation packages. Confidence to participate on OAC calls for cross-trade collaborative communication. Provides formalized peer-to-peer mentorship. Exhibits methods for Creative Strategy and facilitates strategic opportunities to coach team mates on such methods. Product knowledge expert. Master of process and implementation.
    $98k-139k yearly est. 21d ago
  • Tech Reporter

    Fortune 4.0company rating

    Fremont, CA job

    Fortune is hiring a reporter to bolster our tech coverage. We're looking for a journalist who is fascinated by the way Big Tech and startups are rewriting the rules of business and reshaping society. This story has never been more important, and telling it correctly means getting inside the companies, understanding the leaders, and identifying the news and trends that aren't in the press releases. We're looking for someone who appreciates the magic of classic magazine journalism - a mission to produce smart, in-depth, and impactful feature writing for print and web in close collaboration with an award-winning art department and seasoned editors - while also embracing the flexibility to break news online or write a killer newsletter column. The ideal candidate is a self-starter who is excited by the opportunity to be part of a team and will have an immediate impact on our coverage and on the news cycle. A solid grasp of business fundamentals is a must, as is a knack for developing sources and finding fresh, diverse perspectives that will enrich Fortune readers' understanding of this critical industry at a critical time. This reporter should be motivated by scoops and industry-leading reporting that gets the power players in tech talking. You will... Report and write a mix of original stories, from quick-turnaround pieces and scoops to richly reported features and analysis Develop your own beat to cover within the tech sector, and become the most authoritative reporter covering that beat Generate story ideas through source relationships, shoe-leather reporting, and smart, public documents research Participate in Fortune events and conferences, and occasionally write for the print magazine Uphold Fortune's standards of journalistic rigor, accuracy, and fairness The right candidate: Has experience covering business news as a beat reporter, preferably in the tech sector Is highly motivated to break news and “get the story,” and responds to reporting obstacles as energizing challenges to overcome rather than roadblocks Has a proven ability to develop sources inside and outside companies Has strong writing chops and is adept at writing in various story formats and styles Is an inherently curious and out-of-the box thinker, willing to learn on the go Has experience in online publishing, SEO, and social media Location: Our editorial team is based across time zones and international borders. This role can be based in the US, with a preference for San Francisco. If you're based within commuting distance of one of our offices, there will be a minimum of 3 days/week in the office. Fortune's perks and benefits include: 22 vacation days, 11 paid holidays and an honor-based sick leave policy Health, dental, and vision, coverage (90% paid for individuals and families), plus a high-deductible health plan option where Fortune contributes to a Health Savings Account (HSA) and a mental-health benefit 401(k) plan Generous parental leave Dependent care/health care/commuter FSAs, and cell phone benefits Tuition reimbursement program and other professional development resources An array of cultural initiatives including Employee Resource Groups and a mentorship program A commitment to an open, inclusive, and diverse work culture Salary Range: $100,000 - $175,000. This range is a good-faith estimate and may ultimately vary based on a number of relevant factors. A few of Fortune's perks and benefits: 20 vacation days and 2 personal days on top of 11 company holidays and an honor-based sick leave policy Health, dental, and vision coverage (90% paid for individuals and families), along with flexible spending accounts where Fortune contributes to your HSA 401(k) plan Generous parental leave Dependent care, commuter, and cell phone benefits Tuition reimbursement program A commitment to an open, inclusive, and diverse work culture FORTUNE Fortune Media is a global media organisation dedicated to helping its readers, viewers, and attendees succeed in business through unrivalled access and best-in-class storytelling. Fortune's mission is to drive the conversation about business. With a global perspective, the guiding wisdom of history, and an unflinching eye to the future, we report and reveal the stories that matter today-and that will matter even more tomorrow. With the trusted power to convene and challenge those who are shaping industry, commerce and society around the world, Fortune lights the path for global leaders-and gives them the tools to make business better. Our values inform our mission. For Residents of California: Our California Resident Applicant and Prospective Applicant Privacy Notice is located at this link: *******************************************************************************************
    $34k-49k yearly est. 4d ago
  • Service & Warranty Coordinator

    Insidesource 4.3company rating

    Insidesource job in San Francisco, CA

    Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Service & Warranty Coordinator supports customers and internal teams by managing the intake, tracking, and resolution of service and warranty requests. This development role builds the foundation for a scalable function that creates capacity for other teams and enhances overall customer experience. The ideal candidate demonstrates strong communication, a customer service mindset, and resourcefulness in navigating situations while maintaining accuracy and professionalism. Essential Duties and Responsibilities: * Client & Vendor Communication * Serve as the main point of contact for clients regarding service requests, product defects, or warranty claims. * Communicate clearly and proactively with clients on claim status, next steps and expected timelines. * Coordinate directly with manufacturers to file and track warranty claims and chargebacks. * Claims Management * Analyze requests to determine appropriate path of resolution (repair, replace, etc.) * Verify warranty eligibility of requests with manufacturers. * Log, track, and maintain all service requests and warranty claims in the business operating system. * Ensure all claims include complete documentation such as photos, order details, manufacturer references, and correspondence. * Monitor claim progress and escalate delays or unresolved issues as needed. * Internal Coordination * Liaison with Sales, Project Management, and Coordination teams to gather claim details and resolve service needs efficiently. * Coordinate scheduling with installers or service technicians for repairs or replacements. * Provide reporting on open claims, resolution timelines, and recurring product issues to leadership and account teams. * Operations & Continuous Improvement * Develop and maintain standard operating procedures for warranty and service management. * Identify trends in recurring issues and collaborate with leadership to improve product/vendor selection, installation practices, or internal processes. * Support client satisfaction initiatives by ensuring post-sale service aligns with dealership standards. Supervisory Responsibilities None Skills, Knowledge, Experience Required * 2-4 years of experience in customer service, order processing, or administrative coordination in a product-driven environment. * Exposure to warranty, returns, or service-related workflows preferred. * Understanding of the complexities and sophistication required to thrive in the dealer environment. * Strong organizational and administrative skills. * Ability to learn product specifications and common service issues. * Basic troubleshooting mindset; comfortable with self-learning techniques and using online vendor portals. * Clear written and verbal communication, exemplifying a client-first approach and resourcefulness in resolving complex service issues. * Highly detail-oriented with strong organizational skills. * Ability to manage multiple requests simultaneously. * Team player, adaptable, and eager to grow into a broader role.
    $36k-47k yearly est. 52d ago
  • Desktop Support Associate

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Francisco, CA

    Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Desktop Support Associate is responsible for delivering comprehensive technical support for Insidesource's IT systems, audiovisual equipment, and mobile devices. The ideal candidate will possess exceptional customer service, troubleshooting abilities, strong communication skills, and experience in supporting diverse technological environments. This role reports to the Director of Business Operations and Technology and involves collaboration with our managed service providers and various vendors to fulfill requests. Essential Duties and Responsibilities: Provide first-line technical support for desktops, laptops, peripherals, and software applications Configure, install, and maintain audiovisual equipment including projectors, video conferencing systems, and digital signage Support mobile devices including smartphones and tablets across various operating systems (iOS, Android) Diagnose and resolve hardware and software issues through remote support and desk-side visits Set up new employee workstations and perform equipment refreshes Maintain inventory of IT assets and manage equipment lifecycle Document technical solutions and maintain knowledge base articles Assist with regular maintenance and software updates Escalate complex issues to appropriate IT teams when necessary Train users on basic hardware and software operations Support on ad hoc project Supervisory Responsibilities None Skills, Knowledge, Experience Required 3+ years of experience in IT desktop support or similar technical role Strong knowledge of Windows and Mac operating systems Experience supporting and troubleshooting AV equipment Familiarity with mobile device management (MDM) solutions Understanding of networking concepts and troubleshooting Knowledge of IT security best practices Excellent customer service and communication skills Ability to explain technical concepts to non-technical users Strong problem-solving and critical thinking abilities Technical certifications (CompTIA A+, HDI, ITIL) Experience with ticketing systems and IT service management tools Knowledge of cloud applications and services (Microsoft 365, Google Workspace) Experience in a corporate environment Familiarity with remote support tools Must have a car and valid driver's license; weekly travel required between Concord, San Francisco, and San Jose offices Acknowledgement This job description is designed to outline the essential job functions and qualifications of this position. Responsibilities may be added or removed from time to time to match the changing needs of the company.
    $29k-38k yearly est. 18d ago
  • Designer, Healthcare

    Insidesource 4.3company rating

    Insidesource job in San Francisco, CA

    Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Healthcare Designer has experience in design and delivery of interior architecture projects with a focus on healthcare. As a key team member, you will serve as a collaborative member of a dynamic project team to help grow our presence in the Bay Area, and nationally, supporting Insidesource offices from coast-to-coast. You will engage customers and industry influencers in forward-thinking discussions and workshops to solve strategic challenges within their organizations, using your creativity, skills, and expertise. Essential Duties and Responsibilities: * Collaborate with a multi-disciplinary team to deliver informed project solutions based on healthcare market expertise and an understanding of client goals. * Partner with Healthcare Director, or Business Development Managers, to respond to requests for information, pricing and/or services. * Incorporate and execute creative design strategies, in collaboration with Insidesource project team. * Demonstrate extensive design theory, space planning, and project management knowledge * Coordinate project systems to ensure compatibility with the design intent and implement sustainable design principles. * Utilize a range of methods, including 3D software renderings, to communicate design concepts. * Resolve complex technical and design issues with team to produce innovative, technical, constructible solutions. * Participate in design meetings and communicate efficiently and proactively with team to obtain pertinent design criteria; able to translate into actionable steps. * Maintain current knowledge of product delivery schedules and long-lead procurement item needs. * Proactively identify project risks, offering creative solutions and alternatives; work independently to execute next steps and evaluate results. * Ability to apply accessibility codes, applicable building codes, and life-safety codes to a wide variety of project scopes and complexity. * Document and coordinate with consultants (structural, MEP, lighting, AV, acoustical, accessibility, life safety, etc.) * Contribute to the teams long term technology strategy, with an eye to increasing efficiency and improving communication and collaboration with project vendors. * Act as a Subject Matter Expert for the use of Revit and BIM360, including setting up the model, trouble shooting, and guiding collaboration with project consultants (architects, MEPs, etc.) * Assist with training and upskilling team members on the use of Revit and BIM360 as needed. * Manage and record billable hours, cultivate efficiencies, and reduce errors. * Participate in ongoing learning around strategic areas of focus, including partner products and solutions, sustainable design, design tools and technology, workplace strategy, healthcare strategy, and healthcare codes. Insidesource Core Responsibilities * Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. * Participate in All Company Meetings and Regional Town Halls. * Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required * CET and CAP 2020 Worksheet experience required. * Strong proficiency with AutoCAD, Revit and BIM360 required, or willingness to learn quickly. * Adobe Creative Suite, InDesign, Photoshop, Illustrator, Microsoft Office, Bluebeam, and Sketchup experience required. * Knowledge of healthcare and laboratory planning methodologies, products, and textiles. * Knowledge and understanding of applicable building codes, ADA regulations, National Electrical Code, etc. * Ability to communicate effectively with internal dealership sales, project management, account coordination, procurement, and operations/installation groups, client, contractor and subcontractor trades, A&D firms, electricians, and clients IT group, etc. * Strong presentation skills and ability to facilitate design development activities with client and clients project team. Ability to present using live design in person or via virtual meetings. * General understanding of contract specification process, including specification development, order preparation, project management, order management, and delivery/installation. * Exceptional written and verbal communication skills (including grammar, spelling, and proof- reading). * Demonstrate strong organizational and problem-solving skills. * High attention to detail and a keen eye for interior design, finishes, space planning and graphics. * Ability to thrive in fast-paced and collaborative work environment and manage multiple projects simultaneously. * 5+ years interior design, or architecture experience required. * NCIDQ or CID accreditation preferred. * LEED and WELL Certifications a plus. * This role requires a valid driver's license; must be able to pass a Motor Vehicle Record check.
    $63k-101k yearly est. 60d+ ago
  • Account Manager

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Francisco, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Account Manager oversees accounts and project teams, guiding projects from scope development to completion. With a consultative approach, they ensure client satisfaction throughout the order lifecycle while building strong, long-term customer relationships. They are also responsible for achieving revenue and margin goals. Essential Duties and Responsibilities: Client/Account Servicing Develop and nurture client relationships in support of building trust, aligning business requirements, and increasing revenue opportunities and profitability Maintain comprehensive understanding of client needs, goals, business practices and satisfaction/performance criteria Act as single point of contact for coordination and execution of IS activities (ie. Pre and post-sale) Responsible for overall performance of IS account / project teams (sales support, design, project management and field service teams) Accountable for end-to-end client experience and satisfaction Provide timely response to customer requests for products, services and information Ensure generation of weekly status reports Responsible for relevant 3rd party influencers - contractors, A&D and PM firms, etc. in relation to client account/projects Sales, Project & Work Order Management Enter and maintain sales forecast in CRM With support from IS teams, produce plans, develop specifications, generate detailed and accurate quotes and present to customer in timely manner Develop and execute service contracts and service level agreements Deliver responsible close of sale requirements by obtaining signed proposals, terms and conditions, customer purchase orders and deposits Ensure obstacles and/or changes in scope are identified, documented and resolved and ensure client and IS satisfaction throughout project life cycle Oversee and direct IS implementation of all client projects, work orders, and service requests Review and/or establish work plans, schedules and logistics Oversee work of all team members, including designers, project managers, account coordinators, delivery and installation crews Perform project management responsibilities as required, to include site visits during installations Provide (and prepare, if required) project and work order status reports Attend project and construction meetings as required Provide exceptional leadership and communication to customer and internal teams Partner with New Business Development/Account Executives to respond to requests for information, pricing and/or services Organizational Standards Manage positive and productive interactions of internal and external teams, including collaboration with subcontractors and manufacturers Manage workload of internal teams to ensure activities are appropriately balanced and supported Manifest and exemplify IS values of Team First, Client Led, Change Makers, Experience Focused Provide mentorship and encourage growth and development of team members Other Requirements Travel may be required Required participation in company, department and team meetings Attend industry events regularly Supervisory Responsibilities None Skills, Knowledge, Experience Required Outstanding project management/organizational skills - ability to manage multiple projects with minimal direction; ability to collaborate under tight deadlines in a team environment Proficiency in Microsoft Office (Excel, Teams, Word, Outlook, Power Point), Adobe Systems (Photoshop, InDesign) Core, hubspot and Miro Eye for design and layout of marketing materials Solid skills in copy-editing, grammar, spelling and punctuation Excellent and effective at oral and written communication Strong organizational, analytical and administrative skills Ability to see the big picture and integrate into day-to-day tasks and activities Understanding of the complexities required to thrive in the dealer and/or AEC environment Excellent time management skills Fluid interpersonal and collaborative skills to interact effectively with a wide range of personnel and departments Must be a self-starter, critical thinker, collaborative and creative Ability to lead and inspire cross functional players Contract furniture industry experience strongly preferred including: Understanding of and/or working on RFPs Product knowledge Product specification Pay Range: $90,000 - $110,000, plus sales commission plan. The specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
    $90k-110k yearly 12d ago
  • Senior Accounts Payable Specialist

    Insidesource 4.3company rating

    Insidesource job in San Jose, CA

    Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Sr. Accounts Payable Specialist is a hands-on role, with responsibilities in the day-to-day activities of the accounts payable department. They participate in ensuring proper record keeping, developing best practices and procedures, and in ensuring accurate and timely month-end close accounts payable tasks and reports. The Sr. Accounts Payable Specialist will have contact with senior level executives and work cohesively with other departments. This person reports to the Accounts Payable Manager. The ideal candidate will have an accounting background with an understanding of GAAP, where it relates to accounts payable. This person will also demonstrate a professional, outgoing personality, outstanding organization skills, and initiative. The candidate should be able to work independently, but also function in a team environment. This position requires one to be technical in nature, handle a variety of tasks, and efficiently address the needs of the accounting department. Overall, the right person for this role is a proactive, self-starter that is inquisitive, takes ownership, and wants to grow their personal and professional skills in a hyper-accelerated environment. Experience in the construction or furniture industry is a strong plus. Essential Duties and Responsibilities Including but not limited to: * Full Cycle AP Responsibilities. * Ensures accuracy of vouchers for coding to correct branch, department, and account. * Owns the 1099 process. * Manages vendor discrepancies for timely resolution and payments. * Ensures that the weekly payment runs smoothly with various payment types (ACH, wire & credit card) and multiple currencies. * Makes sure that vendor deposit amounts are calculated correctly prior to payments. * Responsible for monthly credit cards reconciliation. * Adheres to internal control policies throughout the department and company. * Proposes improvements to the AP process and system. * Audits expense reports for accuracy, approvals, and supporting documentation. * Ensures that proper documentation and support is provided for all accounts payable, in accordance with company policy and accepted accounting practices. * Ensures all vendors are paid per contractual terms and that inquiries and payment issues are responded to in a timely manner. * Provides problem and invoice resolution assistance to vendors and internal business partners. * Works with the General Ledger team as necessary. * Assists with the maintenance and testing of internal controls, accounting policies, and audit requests as they relate to the accounts payable function. * Performs ad hoc special projects/requests as needed. Supervisory Responsibilities * None Skills, Knowledge, Experience Required * 3-4 years of full cycle A/P, including experience in a high-volume environment. * Demonstrated problem solving, analytical and process improvement skills. * Excellent interpersonal and communication skills. Proven ability to communicate effectively across all levels of the organization and with vendors. * Work ethic that exudes integrity, accountability, and professionalism. * High attention to detail. * High volume accounts payable experience, including P.O. invoices. * Ability to multi-task, as well as prioritize and adhere to tight deadlines. * Understanding of accounting accruals, debits, and credits. * Work in Process and Cost of Goods accounting experience a plus. * Proficiency in MS Office (Excel and Word).
    $54k-68k yearly est. 52d ago
  • Sr. Project Manager

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Jose, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary Manages all aspects of our most complex and strategic projects, from initiation to planning, execution, occupancy, and closeout. Works directly with customer to define project requirements and expectations. Analyzes and proposes solutions, assess risks, and tracks/ communicates project milestones through project process to make sure customer remains informed and happy. Works efficiently with external project team (Architect, GC, Electrician, Data Vendors, etc.) to ensure project runs smoothly from inception to completion. Essential Duties and Responsibilities: Oversee project implementation and execution through the completion of office buildout for our most complex and strategic projects. Define project scope by working with client and internal team to establish project specific goals that meet client needs and ensure project success. Ensure project scope and specific deliverables are understood by all parties involved and maintained through to project completion. Develop detailed project schedule, based on product lead times and construction timeline. Publish project schedule to external and internal team, and track progress on a weekly basis. Manage project performance against goals, objectives, schedule, and milestones. Identify and report variances from schedule, then drive corrective actions to maintain critical path. Attend weekly OAC (Owner, Architect, Contactor) meetings for each project and report pertinent updates and/or action items back to internal project team. Facilitate project kick-off meeting and weekly huddle meetings with internal project team to ensure responsibilities and deliverables are communicated and understood by all. Develop scope of work for installation vendor. Obtain labor quotes and analyze for accuracy. Present both labor pricing and project management hour estimate to internal team. Identify, manage, and mitigate any potential project risks that could impact scope, schedule, budget and/or quality. Implement change management process to assess change requests, make recommendations, secure client approvals, and issue change orders. Identify possible impacts of change requests on project scope and/or schedule and communicate impact/ best path forward to client and project team. Manage coordination with Landlords and Property Managers to ensure insurance requirements are met, and building access is approved. Complete site verification to ensure conditions are conducive to, and compatible with, furniture delivery/ installation. Perform pre-installation site walk with lead installer to ensure scope and specific deliverables are fully understood, including performance standards. Oversee furniture installation and provide detailed updates to the client. Complete punch walks with client. Document, publish, and track punch items through to completion. Assume complete responsibility for assignments and remain accountable for ensuring projects are executed to clients' expectations. Provide direction and encouragement to larger/ more experienced project teams to achieve project goals. Lead internal project team in identifying post project lessons learned/ best practices, and share that information with rest of Project Management Team. Able to communicate and present strongly to Executive level team within an organization. Maintain flexibility with work hours and travel as needed. Supervisory Responsibilities None Skills, Knowledge, Experience Required 6+ years of project management experience. Knowledge of construction, architecture, event planning or commercial real estate industry is a plus. Working knowledge of architectural drawings and furniture standards is a plus. Proficient in the use of MS Office Suite: Word, Outlook, Excel, PowerPoint. Willing to become proficient in other project management software platforms including PlanGrid, Box, Dropbox, Smartsheet, Google Doc, etc. Strong communication (written and verbal); communicates in a way that instills confidence with client and helps guide client to make the best decisions for project efficiency. Strong interpersonal skills with an ability to interact and connect with team members across all levels of the organization. Able to communicate effectively with clients, architects, installers, and contractors (including electricians and data vendors). Logical and analytical with strong attention to detail. Able to analyze data and situations pertaining to a project, and concisely communicate findings and/ or solutions to both internal and external project teams. Understands importance of customer input and acts with customer in mind. Able to work efficiently under high stress situations and manage conflict successfully. Able to identify core issues on a macro and micro level, then use tact and diplomacy to guide others toward best solution. Remain tactful and diplomatic during conflicts, and when diffusing people issues. Excels at setting and communicating goals, then developing strategic methodology and process to achieve goals. Excellent time management and prioritization skills; able to set and meet deadlines in a fast paced environment. Can easily shift gears and adapt based on client needs and project constraints. Excited by new challenges and seeks out opportunities to step out of comfort zone. Eager and able to learn from multiple sources.
    $121k-160k yearly est. 23d ago
  • Account Coordinator

    Inside Source Inc. 4.3company rating

    Inside Source Inc. job in San Francisco, CA

    Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Account Coordinator provides high-level support to customers and the internal sales organization for preparation, processing, and coordination of customer orders. They achieve superior technical skills and understanding of the order fulfillment process, and practice strong communication skills both internally and externally. They possess the desire to achieve a high level of professionalism through continuous improvement processes and practices. Essential Duties and Responsibilities: Order Preparation and Management Create accurate and complete client proposals, to include new customer set up, entry/import of specifications, pricing, classification, and revenue codes. Generate purchase orders upon receipt of required documentation and/or deposit per current process. Ensure orders are entered promptly and reviewed for accuracy and completeness before being sent to the manufacturers/vendors. Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage timely ship dates based on project requirements. Create and publish customer status reports. Coordinate delivery/install dates with vendors, Operations, clients, and Project Managers (depending on work scope). Obtain punch list, enter into business system, communicate with vendors, expedite and coordinate follow-up on service through completion. Assist with project management responsibilities as needed, to include spec checks and punch ID/resolution. Ensure factory interface is on-going and that orders are monitored, projected ship dates meet project schedule requirements, that all acknowledgements are checked and discrepancies followed up on, and that orders are closed out in a timely and responsible manner. Departmental Responsibilities Carry out requested tasks to support efforts of individual sales representatives and Account Managers. Serve as a hub of communication and information to other cross-functional teams (Design, Project Management, Finance and Operations). Ensure that all communication with internal and external customers is timely, accurate, and meets customer requirements for information and order status. Participate in vendor and dealer training programs and activities for on-going professional growth and development. Insidesource Core Responsibilities Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. Participate in All Company Meetings and Regional Town Halls. Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities None Skills, Knowledge, Experience Required Customer Service work experience - preferred. Experience with dealership business systems- preferred. Furniture industry experience - preferred. Proficiency in Microsoft Office software (Excel, Word, Outlook, etc.). Ability to learn and apply technical skills in dealership business system and 20/20 software. Understanding of the complexities and sophistication required to thrive in the dealer environment. Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments. Ability to see the big picture and integrate into day-to-day tasks and activities. Excellent and effective oral and written communication. Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment. Excellent analytical and problem-solving skills. Strong organizational and administrative skills. Experience in customer service required. Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction.
    $35k-43k yearly est. 23d ago
  • Tech Reporter

    Fortune 4.0company rating

    Santa Rosa, CA job

    Fortune is hiring a reporter to bolster our tech coverage. We're looking for a journalist who is fascinated by the way Big Tech and startups are rewriting the rules of business and reshaping society. This story has never been more important, and telling it correctly means getting inside the companies, understanding the leaders, and identifying the news and trends that aren't in the press releases. We're looking for someone who appreciates the magic of classic magazine journalism - a mission to produce smart, in-depth, and impactful feature writing for print and web in close collaboration with an award-winning art department and seasoned editors - while also embracing the flexibility to break news online or write a killer newsletter column. The ideal candidate is a self-starter who is excited by the opportunity to be part of a team and will have an immediate impact on our coverage and on the news cycle. A solid grasp of business fundamentals is a must, as is a knack for developing sources and finding fresh, diverse perspectives that will enrich Fortune readers' understanding of this critical industry at a critical time. This reporter should be motivated by scoops and industry-leading reporting that gets the power players in tech talking. You will... Report and write a mix of original stories, from quick-turnaround pieces and scoops to richly reported features and analysis Develop your own beat to cover within the tech sector, and become the most authoritative reporter covering that beat Generate story ideas through source relationships, shoe-leather reporting, and smart, public documents research Participate in Fortune events and conferences, and occasionally write for the print magazine Uphold Fortune's standards of journalistic rigor, accuracy, and fairness The right candidate: Has experience covering business news as a beat reporter, preferably in the tech sector Is highly motivated to break news and “get the story,” and responds to reporting obstacles as energizing challenges to overcome rather than roadblocks Has a proven ability to develop sources inside and outside companies Has strong writing chops and is adept at writing in various story formats and styles Is an inherently curious and out-of-the box thinker, willing to learn on the go Has experience in online publishing, SEO, and social media Location: Our editorial team is based across time zones and international borders. This role can be based in the US, with a preference for San Francisco. If you're based within commuting distance of one of our offices, there will be a minimum of 3 days/week in the office. Fortune's perks and benefits include: 22 vacation days, 11 paid holidays and an honor-based sick leave policy Health, dental, and vision, coverage (90% paid for individuals and families), plus a high-deductible health plan option where Fortune contributes to a Health Savings Account (HSA) and a mental-health benefit 401(k) plan Generous parental leave Dependent care/health care/commuter FSAs, and cell phone benefits Tuition reimbursement program and other professional development resources An array of cultural initiatives including Employee Resource Groups and a mentorship program A commitment to an open, inclusive, and diverse work culture Salary Range: $100,000 - $175,000. This range is a good-faith estimate and may ultimately vary based on a number of relevant factors. A few of Fortune's perks and benefits: 20 vacation days and 2 personal days on top of 11 company holidays and an honor-based sick leave policy Health, dental, and vision coverage (90% paid for individuals and families), along with flexible spending accounts where Fortune contributes to your HSA 401(k) plan Generous parental leave Dependent care, commuter, and cell phone benefits Tuition reimbursement program A commitment to an open, inclusive, and diverse work culture FORTUNE Fortune Media is a global media organisation dedicated to helping its readers, viewers, and attendees succeed in business through unrivalled access and best-in-class storytelling. Fortune's mission is to drive the conversation about business. With a global perspective, the guiding wisdom of history, and an unflinching eye to the future, we report and reveal the stories that matter today-and that will matter even more tomorrow. With the trusted power to convene and challenge those who are shaping industry, commerce and society around the world, Fortune lights the path for global leaders-and gives them the tools to make business better. Our values inform our mission. For Residents of California: Our California Resident Applicant and Prospective Applicant Privacy Notice is located at this link: *******************************************************************************************
    $34k-49k yearly est. 4d ago

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