Insight Investments jobs - 66 jobs

Responsibilities We are looking for a highly motivated, ambitious Service Coordinator to manage high volume shipments from hundreds of locations throughout the US. The role collaborates with various departments to ensure day-to-day shipments are completed in a timely manner. This person must have the ability to thrive under tight deadlines in both self-managed and in a team environment. Our Coordinator will have excellent written and verbal communications skills, time management, customer service, and organizational skills. Experience routing orders through vendor portals, emails or phone, and following customer shipping instructions is necessary to be successful in this position. Logistics Responsible for scheduling and monitoring incoming product shipments Supporting inventory management Creates shipping documentation Arranges transportation schedules with carriers Order Entry Communicates directly with cross-functional teams and carriers Updates order schedule daily Routes outgoing shipments through various freight forwarders and schedules transportation of shipments. (Federal Express, UPS, TMS, WMS, manual systems and International Forwarding Agents). Works closely with logistics providers to assure on-time shipments, pickups and deliveries. Obtains and provides freight rates to stakeholders. Track, trace and facilitate Export and Domestic Shipments Maintain transportation rates Documentation coordination Process claims with forwarders and small parcel providers Perform other duties as assigned by management Respond to Customer tickets (multiple Customers from multiple ticketing systems) Works with production staff to achieve on-time customer deliveries. Process Workflows Managing compliance with standardized receiving requirements and processes Managing and improving inbound freight processes and tools including scheduling, and tracking deliveries, managing exceptions, and communicating across teams to create seamless inbound deliveries for the logistics team Assisting in ensuring our device management process solutions are achieved Communicating between various departments Maintain process workflow diagrams, runbook documentation, user guides Reporting Analyzing current Production Reports from our factories to monitor production Preparation of Management Reports as well as analyzing & interpreting data Special projects and functions as they arise. Prepare invoice backup for approval by management Qualifications / Education Minimum of 5 years of relevant work experience Education: Bachelor's Degree or equivalent work experience preferred Skills Intermediate MS Excel proficiency Experience with MS Office Suite Knowledge of FedEx, UPS and other freight carrier process and procedures Basic understanding of warehouse operational processes General knowledge with PC's, laptops, and related peripherals Must have problem solving and decision-making abilities, including the ability to analyze the data, identify trends, suggest improvements, plan for implementation, and execute multiple plans simultaneously Strong attention to detail Strong verbal and written communication skills; excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships Insight Investments, LLC is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification Division Red8 Not ready to apply? Connect with us for general consideration and updates on future opportunities.

A leading identity solutions provider is looking for an experienced sales professional to drive sales within the U.S. public sector. The role requires a minimum of 10 years of sales experience, including direct sales to government agencies. Responsibilities include developing relationships with decision makers, managing the sales lifecycle, and exceeding sales commitments. The company offers flexible work options suitable for all lifestyles. Join a team focused on identity solutions and make a significant impact in a growing field. #J-18808-Ljbffr

A leading infrastructure management firm in San Francisco is seeking a Senior Project Manager to lead major infrastructure initiatives. This role involves overseeing construction management teams, coordinating with clients and stakeholders, and ensuring projects are completed on time and within budget. Ideal candidates will have extensive project management experience and strong communication skills. This is a full-time position requiring onsite work. #J-18808-Ljbffr

We are seeking an experienced Systems Administrator with 3+ years of hands-on Yardi experience to support and optimize technology platforms within a property management environment. Key Responsibilities Administer, support, and optimize Yardi (Voyager and related modules) for property management, accounting, leasing, and operations teams. Serve as a primary technical point of contact for Yardi-related issues, configurations, upgrades, integrations, and user support. Partner with Finance, Accounting, and Property Management to troubleshoot system issues, improve workflows, and support month-end and reporting processes. Manage user access, roles, security settings, and data integrity within Yardi. Coordinate with Yardi support and third-party vendors to resolve incidents, manage enhancements, and support system upgrades. Support related systems and integrations, including document management, reporting tools, and banking or payment platforms. Assist with system documentation, process improvements, and user training. Monitor system performance, availability, and security in alignment with IT best practices. Required Qualifications 3+ years of hands-on experience administering and supporting Yardi in a production environment. Property management industry experience is required (commercial, residential, mixed-use, or retail). Strong understanding of property management and accounting workflows (AP, AR, GL, CAM, lease administration). Excellent troubleshooting, communication, and customer service skills. Preferred / Nice-to-Have Experience with Microsoft SQL Server (queries, reporting, data validation, performance troubleshooting). Familiarity with Yardi integrations, reporting tools, or data extracts.

Data Center/Cloud Architect- Cisco UCSX / VMware The Data Center/Cloud Architect- Cisco UCSX / VMware is responsible for designing, implementing, maintaining, and optimizing enterprise-grade data center and hybrid cloud environments with a strong focus on Cisco UCSX, VMware vSphere 7/8/9, Microsoft Azure, and enterprise storage platforms (NetApp, Pure. Dell, HPE). This role ensures the high availability, performance, scalability, and security of the organization's hybrid infrastructure supporting mission-critical business systems. The engineer will be a subject matter expert for VMware upgrades, NetApp/Pure/Dell/HPE storage capacity and performance, and automation/scripting for operational insight and efficiency. Key Responsibilities Infrastructure Design & Implementation Design, deploy, and maintain data center solutions leveraging Cisco UCSX blade and rack servers, including Intersight, fabric interconnects, and service profiles. Architect and implement VMware vSphere 7/8/9 clusters (compute, storage, and network) to support high availability and performance. Design and maintain hybrid cloud architectures integrating on-premises infrastructure with Microsoft Azure (IaaS/PaaS) and related hybrid services. Engineer and support enterprise storage platforms with an emphasis on NetApp (ONTAP) and Dell storage arrays, including SAN/NAS designs and data protection strategies. Operations, Upgrades & Maintenance Monitor and maintain server, virtualization, and storage infrastructure to ensure uptime, performance, and SLA adherence. Plan, test, and execute VMware vSphere/vCenter upgrades, including compatibility checks, rollback planning, and post-upgrade validation. Apply firmware, driver, and software updates across Cisco UCSX, VMware, and NetApp/Dell storage environments. Manage backups, replication, and snapshot configurations to ensure data protection, retention compliance, and business continuity. Troubleshoot complex issues across compute, storage, virtualization, and network layers in a hybrid onprem/Azure environment. Storage Capacity, Performance & Optimization Analyze and forecast NetApp and Dell storage capacity, utilization trends, and growth to support proactive planning and budgeting. Monitor and tune storage performance (IOPS, latency, throughput) and recommend configuration or architectural changes to meet workload requirements. Develop and maintain reporting on storage health, capacity, and performance for technical and management stakeholders. Cloud & Virtualization Integrate on-premises VMware and storage environments with Azure using services such as Azure Arc, ExpressRoute, VPN, and hybrid identity. Manage and optimize VMware clusters, including resource pools, vMotion, DRS, HA, and lifecycle management. Assist with workload migrations between on-premises and Azure, and between virtualized and physical environments as needed.

* Remote, working East Coast hours* As a Technical Writer, you will prepare, review and edit documents such as Statements of Work (SOW's) and other appropriate documentation. You will effectively translate both business and technical requirements into required deliverables. YOUR IMPACT The essential functions of this position include: * Prepare, review and edit customer facing documentation utilizing the current ePlus approved style guide * Manage SOW Workflow approvals * Prepare and manage signature workflows * Collaborate professionally with other team members * Provide constructive, timely and specific feedback to others * Provide guidance to streamlining and process improvements * Develop reusable intellectual capital * Format discrepancies and general errors * Routinely informs appropriate parties of any content discrepancies QUALIFICATIONS * Bachelor's degree in a communications or technical discipline, or have equivalent experience * Relies on a base of 5 - 7 years experience and judgment to plan and accomplish goals * Extensive experiences with conventions in form, structure, and notation of technical writing * Familiar with a variety of the field's concepts, practices, and procedures * Performs a variety of complicated, detail-oriented assignments * May require some leading and directing of the work of others * A wide degree of creativity and latitude is expected * The candidate will be highly motivated and work well both independently and in a team environment * Technical requirements: Strong Knowledge of Microsoft Word and Excel * Solid understanding of writing SOW's in a technology or VAR business and strong skills in written communication POSITION SPECIFICS The initial base salary range for this position is expected to be between $24.04 and $36.06 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses. ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity. PHYSICAL REQUIREMENTS While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract. CORPORATE VALUES Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. #LI-AC1 #IND1

If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus and be a key player in driving technology solutions that transform businesses. You will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will have the opportunity to sell a diverse portfolio of services and products from leading technology vendors, Original Equipment Manufacturers (OEMs) and enterprise solutions providers. YOUR IMPACT The essential functions of this position include: * Develop and execute strategic sales plans to drive growth including new account relationships * Achieve growth objectives through prospecting, active lead management, and relationship building with Mid-Tier and Fortune 1000 companies * Maintain and grow existing client revenues through cross-selling of ePlus core competencies * Establish and maintain manufacturer/partner relationships to develop joint sales opportunities * Implement an ongoing account management plan, including leveraging all specialized resources * Provide monthly forecast and quarterly reviews for assigned territory * Travel up to 30% may be required, with the majority limited to the local territory. A smaller portion may involve air travel as needed. QUALIFICATIONS * Proven success selling to Managed Accounts at the CXO and VP levels * Minimum of 5 years of experience selling technology services including data center, cloud, collaboration, network infrastructure, and emerging technologies * Experience selling AI Solutions and Services is a plus * VAR/systems integrator sales and/or direct selling experience with technology OEMs or software companies preferred * Knowledge of e-business solutions environment * Must demonstrate a strong ability to qualify leads, engage new markets, and successfully close new accounts, driving growth and expanding the customer base * Excellent communication, presentation, problem-solving and time management skills * Demonstrated ability to leverage subject matter experts (SMEs) to accelerate and enhance the sales process * Ability to take initiative, self-motivate, and drive sales success independently * BA/BS in Business, Management, Computer Science or Engineering fields preferred Why ePlus? At ePlus, we empower businesses with cutting-edge technology solutions that drive real impact. As an Account Executive, you'll be part of a high-performing sales team that helps organizations harness technology to navigate their digital transformation journey and achieve the business outcomes they seek. Here's what sets us apart: * Industry Leadership - We are a trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions. * Unlimited Earning Potential - We offer a competitive base salary with uncapped commissions. * Exceptional Support - We offer a wide range of resources from across a variety of cross-functional teams (Inside Sales, Pre-Sales Engineers, and other areas) to help you drive sales. * Cutting-Edge Solutions - We have developed and provide a robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers. * Longevity and Market Resilience - We are one of only 11% of Nasdaq listed companies to be in business for more than 30 years. We have demonstrated strong financial health and profitability over the decades, with consistent revenue growth and robust financial performance. * Career Growth - We offer access to continuous learning and internal mobility opportunities. * Supportive Culture - We're proud to say that we are all part of one collaborative team that values innovation, integrity, diversity and long-term client success. Ready to take your sales career to the next level? Apply today and become a key player in driving business success with ePlus! POSITION SPECIFICS The initial base salary range for this position is expected to be between $80,000 and $125,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure includes variable pay through commissions based on individual sales performance. This means your earning potential can substantially increase based on your sales achievements. ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program, and various paid time off benefits such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity. PHYSICAL REQUIREMENTS While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract. CORPORATE VALUES Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. #LI-AC1 #IND1

Candidates MUST BE geographically located in or within 50 miles of Irvine, California or San Ramon, California with a willingness to work on-site at the local office a minimum of 3 days a week As a Senior Staffing Support Specialist you will manage customer fulfillment opportunities and interface with the sales team to drive and promote staffing services for the On Demand IT Services group. YOUR IMPACT The essential functions of this position include: * Coordinate the entire staffing sales cycle from opportunity to invoicing * Ensure corporate policies and proper paperwork is in place for all placements of candidates * Work with sales team nationally to qualify and fulfill staffing opportunities * Interact with customer to define job requirements and coordinate interviews * Interface with candidates for pre-screening purposes * Maintain relationships with placed resources at customer sites to obtain status of the engagement * Maintain and grows relationship with customers on engagements to establish possible new business * Attend customer meetings and sales team meetings when possible to grow & promote the staffing business * Maintain a candidate database via Applicant Tracking System * Perform additional administrative tasks, as assigned QUALIFICATIONS * High school Diploma required * Bachelor's Degree Preferred * 3-5 Years+ of staffing support experience * IT staffing recruiting experience a plus * Good understanding of staffing services * Excellent customer service & multi-tasking skills * Well-skilled in Microsoft Excel, Word and Outlook * Excellent organization skills * Works well with management & fellow colleagues * Able to work in a fast-paced environment and meet critical deadlines * Customer-facing skills * Works well under pressure in fast paced & exciting environment * General business understanding POSITION SPECIFICS The initial base salary range for this position is expected to be between $60,000 and $85,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses. ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity. PHYSICAL REQUIREMENTS While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract. CORPORATE VALUES Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

Responsibilities The Customer Experience Specialist (CES) is responsible for ensuring an exceptional end-to-end client experience across all managed IT services. This role serves as the primary advocate for the customer, bridging communication between clients and technical teams while proactively managing satisfaction, expectations, and service outcomes. Serve as a primary point of contact for assigned managed services clients Monitor client satisfaction across service desk interactions, projects, and ongoing support Proactively communicate service status, escalations, and resolutions Coordinate with Service Desk, NOC, Engineering, and Project teams to ensure seamless service delivery Track and manage SLAs, response times, and resolution metrics Identify recurring issues, trends, and improvement opportunities Conduct regular client check-ins, QBRs, and service reviews Ensure accurate documentation of client interactions, feedback, and action items in CRM/PSA tools Advocate for client needs internally while aligning expectations with contractual scope Support onboarding of new managed services clients Assist in renewal readiness by identifying risks and opportunities for service enhancement Qualifications / Education What You Need for this Position MSP or IT services industry experience ITIL Foundation knowledge Experience conducting QBRs and customer health assessments Familiarity with SLA and KPI reporting Skills 2+ years experience in customer experience, customer success, or account coordination (IT or MSP preferred) Strong understanding of managed IT services (service desk, networking, cloud, security, backups, etc.) Exceptional written and verbal communication skills Strong organizational and follow-up abilities Ability to translate technical concepts into customer-friendly language Experience with PSA, CRM, or ticketing systems (ConnectWise, Autotask, ServiceNow, etc.) Calm, professional demeanor when handling escalations Customer-first mindset with a proactive approach to problem-solving Insight Investments, LLC is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification Division Red8 Not ready to apply? Connect with us for general consideration and updates on future opportunities.

*This position is a full-time remote position located anywhere in the U.S* Introduction: Step into a leadership role where innovation, precision, and impact come together every day. As the driving force behind a talented drafting and design team, you'll guide groundbreaking work while championing smarter processes, sharper efficiency, and cutting‑edge quality. You'll shape how projects come to life-optimizing production workflows, enhancing equipment performance, and elevating the overall design experience. With your expertise in CAD systems and your ability to anticipate staffing and project needs, you'll keep schedules on track and teams operating at their best. If you're energized by continuous improvement, creative problem‑solving, and leading others toward exceptional results, this is the opportunity to make your mark. Responsibilities In this role, you'll be at the heart of driving project success-working closely with Project Managers to align department efforts with key corporate goals. You'll inspire and motivate teams, introducing new ideas and plans that elevate performance and keep everyone moving toward shared objectives. As a trusted leader, you'll also play a key part in shaping the team's future by recommending promotions, transfers, and other personnel actions, as well as interviewing and onboarding new talent. You'll maintain essential production and time records to keep operations running smoothly, while also analyzing and estimating the revenue and costs behind current and upcoming projects. Every day brings an opportunity to influence outcomes, guide people, and contribute to impactful, forward‑moving work. What We Offer: A supportive and inclusive work environment that values diversity and encourages innovation. Opportunities for professional growth and career development. Competitive salary and comprehensive benefits package, including generous paid time off, retirement program with a company match, tuition reimbursement, and flexible work schedules. This position pays between $90,000 and $100,000 annually and is an exempt position. Benefits offered include company-sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company. Preferred Qualifications: 10 to 15 years of experience in the pipeline industry 5 to 10 years experience managing designers/drafters, dealing with HR issues, budgets, utilization Strong working knowledge of AutoCAD and Civil 3D Experience with ESRI GIS beneficial Required Qualifications: Strong communication and collaborative skills Experience with alignment sheets, HDD, georeferencing, and working with survey data Why Join Us? At ENTRUST Solutions Group, we are a community of over 3,000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company, we provide comprehensive engineering, consulting, and automation services to various industries, including gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. We are a forward-thinking organization dedicated to leveraging cutting-edge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement. We believe in fostering a culture of inclusivity and respect, where everyone feels valued and empowered to contribute their unique perspectives. If you are passionate about utilties and looking for a place to grow your career, we would love to hear from you! Explore More Opportunities: Not quite the right fit? Check out all our openings at ENTRUST Solutions Group Careers. To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: ****************************************************** ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group. #LI-REMOTE #LI-SS1

Candidates MUST BE local to the Irvine, California area with a willingness to work on-site two to three days per week as necessary As a Manager, Pre-Sales Engineering, you will lead, develop, mentor and grow a team of pre-sales engineers. You will work closely with Engineering Leadership on process, alignment and reporting while peering with colleagues in order to set business priorities across the different technologies we support. YOUR IMPACT The essential functions of this position include: * Oversee, train, assist and develop the Pre-Sales staff * Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities * Lead, grow, and mentor your Sales Engineering team to develop and maintain skills necessary to deliver proposed solutions around our strategic technologies such as Core, Data Center, UC and Security * Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure a clean handoff from pre-sales to post-sales * Manage group workload and resource scheduling across multiple projects/opportunities with pre-sales coordinator * Develop methodology to measure and delegate opportunities that will allow for visibility to workload and forecasted needs * Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning * Conduct customer presentations on ePlus value proposition and technical solution set for assigned accounts and focus areas throughout the Region (and Nationally, when requested) * Work with ePlus personnel and ePlus National Practice Leads to help develop differentiated solutions * Develop training roadmaps for individuals and/or team as it relates to our strategic portfolio * Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s) * Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development * Assist with RFP/RFI/RFQ responses, as presented * Responsible for review of Statement of Work (SOW) prior to customer presentation * Function as a liaison between the sales team and professional services organization to ensure timely and accurate proposals are generated * Follow ePlus' performance review process to promote communication, provide useful feedback about job performance and contribute to an employee's professional development As a manager, you are also expected to: * Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration * Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members * Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization * Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed QUALIFICATIONS * College Degree in related field or equivalent business experience required * 5+ years of applicable technical pre-sales experience in the IT industry preferred * 3+ years of management experience preferred * Previous VAR managerial experience preferred * Proven ability to align with sales and operations for coordinated efforts in growing the business * Thorough knowledge of full customer engagement cycle * MS Office Suite (Visio, Excel, Word, PowerPoint) * Ability to present to all levels of executive and technical management POSITION SPECIFICS The initial base salary range for this position is expected to be between $120,000 and $180,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses. ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity. PHYSICAL REQUIREMENTS While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract. CORPORATE VALUES Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. #LI-KB1 #IND1

What You'll Do: The Traffic Control Plan Designer will have experience generating traffic control plans. The Designer will develop traffic signal design, traffic analysis, signing and pavement marking designs from general instruction to a detailed finish product. The Designer should have a full understanding of file structure, specifications, industry and client standards related to assigned projects. This is a Hybrid/primarily remote role that requires the ideal candidate to live within San Jose, Santa Cruz, Fresno, Sacramento, Santa Rosa, or the Bay Area. Currently requires quarterly in-person meetings but travel requirements are subject to change. Required Qualifications AutoCAD Design Experience 2+ years drafting traffic control plans using AutoCAD Basic knowledgeable in MUTCD/CATTCH codes and regulations Preferred Qualifications: An Associates of Applied Science degree (AAS) in design and drafting technology or a related field Experience with California DOT and County design policies and procedures Basic understanding of CalTrans Traffic Control Plans Not quite right for you? For a full listing of all our openings, please visit us at: ******************************* Who We Are: ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. In return for top talent, ENTRUST Solutions Group offers: Generous paid time off and benefits 401(k) retirement program with a company match Career development programs Tuition reimbursement Flexible work schedule To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: ****************************************************** Benefits & Salary: This position is an Exempt position, and pays between $55k-90K, annually depending on experience. Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group. #LI-GP1

Title: Vice President of Human Resources Compensation: $250,000 + Bonus Email your word document resume to ****************************** and reference the subject as VP of Human Resources - Irvine, CA Company Description Our client is seeking a highly motivated hands-on leader to take their team and organization to the next level! As they continue to grow and expand their operations here in Southern California, they are seeking a dynamic and experienced Head of Human Resources to lead their HR department and support their employees in achieving their full potential. Position Overview: The Head of Human Resources will play a critical role in driving the success of our organization by overseeing all aspects of human resources management. Reporting directly to the CEO, the Head of HR will be responsible for developing and implementing HR strategies and initiatives that align with the company's objectives and foster a positive and productive work environment. This individual will lead a team of 2 direct reports. Key Responsibilities: Develop and implement HR strategies and initiatives that support the company's overall objectives and promote employee engagement, retention, and development. Provide leadership and guidance to the HR team, fostering a culture of collaboration, accountability, and continuous improvement. Oversee all aspects of talent acquisition, including recruitment, selection, and onboarding processes, to ensure the organization attracts and retains top talent. Collaborate with department managers to identify training and development needs and implement programs to enhance employee skills and capabilities. Lead efforts to ensure compliance with all relevant employment laws and regulations, as well as company policies and procedures. Manage employee relations issues, including investigations, disciplinary actions, and conflict resolution, in a fair and consistent manner. Partner with operations managers and other key stakeholders to address workforce planning and staffing needs to support business growth and operational efficiency. Monitor and analyze HR metrics to assess the effectiveness of HR programs and initiatives and identify areas for improvement. Stay abreast of industry trends and best practices in HR management and proactively recommend changes or enhancements to HR policies and practices. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred. 10+ years of progressive HR experience, with at least 5 years in a senior leadership role. Strong knowledge of employment laws and regulations, particularly related to manufacturing environments. Demonstrated experience leading HR initiatives, including talent acquisition, employee relations, performance management, and organizational development. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with employees at all levels of the organization. SHRM certification preferred. Email your word document resume to ****************************** and reference the subject as VP of Human Resources - Irvine, CA

Join Our Team! Are you ready to make an impact in the electric utilities vegetation management sector? We're looking for a dynamic project analyst with 3+ years of experience to help us drive success. If you're passionate about project coordination, attention to detail with diverse teams, we want to hear from you! The client team is vegetation management external engagement, in this position you will be coordinating requests received from external/internal stakeholders such as utility commissions, third party auditors or internal departments enquiring with data requests. Project Analysts work with SME, senior leadership, and other internal partners to manage the request, streamline a response in a time sensitive manner. Key Responsibilities: Centralized Oversight: Act as the primary point of contact for tracking all program activities and ensuring alignment with organizational goals Request Management: Manage and delegate requests from outside agencies, ensuring timely and effective responses Team Coordination: Keep the team on track by following up on tasks, setting regular check-in meetings, and ensuring work is completed effectively Communication: Serve as a strong communicator who can navigate conflicts, foster collaboration, and guide team members towards common objectives Problem Solving: Identify and resolve issues proactively, negotiating with stakeholders to find mutually beneficial solutions Required Qualifications: Bachelor's degree 3+ years of relevant project management experience Required Skills: Analytical, strategic, problem-solving, research-oriented mindset, and attention to detail Ability to handle high-volume requests and tight deadlines Nimble, curious, and a quick learner. Professional business writing and verbal communication skills Data analytical experience - with the ability to understand data in Microsoft Office Suite and SharePoint spreadsheets Preferred Skills or Qualifications: High-volume customer service experience with a personable, team-oriented approach Experience in quality control and developing documentation Handling confidential materials and performing quality control Candidates with a background in Google Earth/Google Maps, and the ability to read spatial maps and understand underlying data sets. Not quite right for you? For a full listing of all our openings, please visit us at: ******************************* Who We Are: ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. In return for top talent, ENTRUST Solutions Group offers: Generous paid time off and benefits 401(k) retirement program with a company match Career development programs Tuition reimbursement Flexible work schedule To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: ****************************************************** Benefits & Salary: This position pays between $103,000 and $120,000 annually, based on years of experience, and is an exempt position. Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company. ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. All offers are contingent upon receipt of satisfactory results of a pre-employment drug test and criminal background screening. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.

We are looking for Lead Project Schedulers to support our client, a major U.S. utility to help in delivering schedules for some of the largest and most complex capital projects in the electric sector. In this Scheduler role, you will contribute to maintaining the integrity and performance of project schedules across a multibillion‑dollar capital portfolio. You will collaborate closely with project directors, project managers, engineers, and project controls teams to develop, update, and monitor detailed schedules, forecasts, and progress metrics. Your work strengthens visibility, coordination, and on‑time delivery for a portfolio of 10-20 major electric infrastructure projects valued between $8-$10 billion. Key Responsibilities: Develop and maintain Primavera P6 schedules across a portfolio of transmission line, distribution line and substation projects using predefined templates (from initiation through closeout) aligned to scope, WBS, milestones, and regulatory/contract constraints; establish baseline and coding standards across the portfolio. Perform routine project updates (weekly/biweekly/monthly), run CPM calculations, and conduct critical path, float, variance, and trend analyses; produce look‑ahead reports, and milestone tracking. Track schedule performance with earned value metrics (SPI/CPI) and contribute to recovery plans when milestones are at risk; publish portfolio and project control reports for leadership and clients. Identify schedule risks, run what‑if scenarios and propose mitigations; support change management processes and schedule QA/QC checks. Lead/participate in weekly schedule review meetings with project teams, contractors, and stakeholders; communicate conflicts and recommend actions clearly and promptly. Collaborate with procurement and legal teams to embed Project Controls processes into Requests for Proposal (RFPs) and contracts, ensuring alignment of scheduling, cost tracking, and reporting requirements from the outset Review and assess bidders' proposals for adherence to Project Controls criteria-such as WBS/CBS alignment, schedule baselines, and change management protocols-and make recommendations based on compliance. Serve as the Project Controls liaison during contract award and execution phases, verifying that awarded contractors implement agreed Project Controls processes (schedule updates, EVM metrics, delay logs) and escalate any deviations for corrective action. Minimum Requirements: Bachelor's degree required, Masters degree preferred. 8+ years of work experience in Project Controls, Project Management, or Scheduling required. Proficiency in Primavera P6 required. Proficient in Microsoft Suite (Word, PowerPoint, Excel-VLOOKUPs, pivot tables) Knowledge of Critical Path Method (CPM), float analysis, and schedule risk analysis. Demonstrated experience working with contracts/RFP's a plus Experience specifically with large-scale capital projects (utility, construction, or infrastructure) is highly valued. Procore experience a plus Excellent analytical, communication, and problem-solving skills. This role is designated as remote in the New England region, giving you the flexibility to primarily work from home while staying actively connected to your team and projects. We value collaboration and responsiveness, so we ask our remote team members to be available when in-office presence is needed-such as for client meetings, team events, or training sessions. Our approach blends freedom with shared accountability, making ENTRUST an exciting and supportive environment for professionals who thrive in remote work settings with clear, respectful expectations. In return for top talent, ENTRUST Solutions Group offers: Generous paid time off and benefits 401(k) retirement program with a company match Career development programs Tuition reimbursement Flexible work schedule To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: ****************************************************** Benefits & Salary: This position pays between $130,000 and $175,000 annually and is an exempt position. Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company. ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group. #LI-LD1 #LI-Remote #NewEngland

Title: Director of Payroll Compensation: $165,000 - $185,000 + Bonus Email your word document resume to ****************************** and reference the subject as Director of Payroll We are seeking an experienced and strategic Director of Payroll to lead and optimize all payroll operations for our organization. This role oversees payroll processing for 2,000+ employees and directly manages a team of 6 payroll professionals. The Director will ensure accurate, compliant, and timely payroll execution while driving continuous improvement across systems, processes, and internal controls. Key Responsibilities: Oversee end-to-end payroll processing for 2,000+ employees across multiple locations, ensuring accuracy, timeliness, and regulatory compliance. Manage, support, and develop a team of 6 payroll staff, fostering collaboration and high performance. Review and approve payroll runs, adjustments, garnishments, bonuses, and off-cycle payments. Maintain and enforce payroll policies, procedures, workflows, and internal controls. Serve as the primary payroll subject matter expert for leadership, HR, finance, and employees. Partner closely with HR and Finance to ensure seamless integration of employee data, benefits, and reporting. Coach and mentor team members, supporting their growth and optimizing team effectiveness. Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and reporting requirements. Oversee year-end processes including W-2s, audits, reconciliations, and tax filings. Proactively identify compliance risks and implement corrective action when needed. Optimize payroll systems, processes, and workflows to improve efficiency and scalability. Lead system enhancements, updates, testing, and integrations. Maintain accurate documentation of payroll procedures and standard operating processes. Leverage data and analytics to monitor payroll performance and identify opportunities for improvement. Qualifications: Bachelor's degree in Accounting, Finance, HR, Business, or related field (or equivalent experience). 7+ years of progressive payroll experience, including 3+ years in a leadership role. Proven experience overseeing payroll for 2,000+ employees in a multi-state environment. Strong understanding of payroll tax regulations, wage and hour laws, and compliance requirements. Demonstrated success managing and developing a payroll team of 5+ direct reports. Proficiency with modern payroll systems (e.g., Dayforce, ADP, UKG), with the ability to optimize and streamline processes. Exceptional attention to detail, organizational skills, and analytical problem-solving. Strong communication and interpersonal skills. Email your word document resume to ****************************** and reference the subject as Director of Payroll

Responsibilities * Contact customers with pricing information, request financial statements, follow-up on outstanding documentation and negotiate closure * Contact customers, vendors, and corporate employees to structure front-end deals in order to facilitate administrative requirements * Resolve customer inquiries on schedule, proposals, equipment lease base, contractual terms and conditions * Intervene, with assistance, to research and resolve customer and interdepartmental issues * Have a basic understanding of Insight Investments system applications, contractual terms and conditions * Ensure that the customer understands their contractual obligations * Responsible for providing customer service to Insight's customers and vendors * Equipment entry into front-end leasing system * Knowledge of Insight's equipment coding matrix * Create and maintain accurate and complete lease files including documentation * Order placement with outside vendors and invoice reconciliation * Process documents for bank line advance and vendor payments * Update internal logs regularly to keep track of needed funds * Create accurate schedule documentation in accordance with lease structure and legal requirements * Miscellaneous duties to include; filing, promptly returning phone calls and emails, like UCCs, trouble shooting * Engage with sales to ensure proper account management Qualifications / Education * 1-2 years equipment leasing experience * Moderate proficiency with MS Word, MS Excel * Knowledge of Lease Wave, MS SharePoint and SSRS Reports would be a plus * Ability to run financial calculations * Bachelor's degree or equivalent work experience is preferred Skills * Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships * Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team * Strong attention to detail * Ability to communicate effectively on a one-on-one basis or in a group setting * Ability to exercise strict confidentiality * Excellent presentation skills during telephone calls and customer visits * Must be comfortable multi-tasking in a fast paced environment, with the ability to manage and meet firm deadlines Insight Investments, Corp is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification. Division IFS

Business Intelligence (BI) Developer - Power BI / Microsoft Fabric / Oracle Apex We're looking for an experienced Business Intelligence Developer to join our onsite team. The ideal candidate is highly skilled in Power BI, Microsoft Fabric, and Oracle databases, with a proven ability to turn data into actionable insights that drive business performance. Responsibilities: Design and maintain Power BI dashboards, data models, and reports using Microsoft Fabric tools. Build and manage data warehouses, lakehouses, and pipelines integrating data from multiple enterprise systems. Develop and optimize Oracle APEX reports and database objects (tables, views, PL/SQL procedures). Collaborate with business teams to define reporting needs and deliver scalable BI solutions. Ensure data accuracy, security, and governance across all analytics assets. Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field. 5+ years of experience with Power BI (DAX, Power Query, data modeling, performance tuning). Hands-on experience with Microsoft Fabric (Data Factory, Dataflows Gen2, Lakehouse, Synapse). Advanced Oracle database skills and experience with Oracle APEX. Strong SQL, data modeling, and analytical abilities. Excellent communication and stakeholder management skills. Soft Skills: Analytical mindset, strong problem-solving ability, attention to detail, and ability to manage multiple projects in a fast-paced environment.

The Project Manager (PM) is accountable for planning, coordinating, and executing a high-volume portfolio of customer-facing projects within the Professional Services organization. This role manages 25 to 40 concurrent projects of varying sizes and complexities, balancing timelines, customer responsibilities, risk, and delivery resources. The PM creates project plans from SOWs, drives structured execution, and ensures that all milestones, deliverables, and stakeholders remain aligned throughout the lifecycle. Proficiency with project management tools such as Wrike is expected. Ownership of outcomes and customer communication is essential. This is not an internal IT or process improvement PM role. It is a fast-paced customer delivery position that requires direct accountability and proactive leadership. The PM also owns developing a consistent, scalable project delivery framework. This framework serves as the basis for repeatable, high-quality delivery and provides the parent structure for reusable templates by project type. PMs ensure consistency, accountability, utilization discipline, and delivery precision across all project work. You will: Project Leadership & Planning Build project plans from SOWs - define work breakdown, milestones, dependencies, and assign customer responsibilities Manage 25-40+ simultaneous projects of varying complexity, coordinating cross-functional teams (tech, design, ops, training) Maintain a scalable project-delivery framework with reusable templates and ensure proper project intake/setup in PM systems Lead planning sessions to align stakeholders and resources against schedules and customer commitments Resource & Change Management Manage resources, schedules, and pacing across all projects; track and mitigate risks via a maintained risk register Re-forecast timelines if customer delays occur and communicate impacts; handle change orders, including scope adjustments and approvals Monitor team capacity and resolve scheduling conflicts to safeguard delivery timelines Oversee project pacing to ensure timely, efficient delivery without overloading resources Stakeholder Engagement & Communication Act as the primary client-facing contact throughout the project lifecycle, guiding tasks, deliverables, and timelines Run structured communication: status updates, regular meetings, follow-ups, and escalation handling Coordinate with internal teams (e.g., training, web/UX) to align schedules and deliverables as defined in the SOW Manage conflict resolution and escalations between customers and internal teams to keep projects on track Quality Assurance & Compliance Ensure all deliverables meet defined QA standards and align with the agreed scope Track budget burn rate and hours - take action if they deviate from plan Maintain accurate PM-system records: tasks, dependencies, progress, and percent-complete Preserve documentation and audit trails that comply with SOW and internal standards Performance Monitoring & Continuous Improvement Maintain up-to-date status across all active projects (progress, schedule adherence, effort, risk indicators) Monitor key project metrics (schedule, effort, risk, project age) and conduct post-project reviews Feed insights from reviews into improving delivery methodology - boosting consistency, speed, and outcomes Accurately track time for utilization and performance reporting Core Skills & Competencies Ability to turn SOWs into structured, executable project plans and manage many concurrent projects Strong communication and customer-facing skills - guiding clients, handling escalations, enforcing accountability Solid risk-management and resource-management skills, with financial awareness (burn-rate, forecasting) Adaptable execution: able to balance rigorous process with the speed needed in a fast-paced environment Perform other duties as assigned You have: 3 or more years of experience managing customer-facing projects. Experience managing 20 or more concurrent projects in a professional services or SaaS environment. Strong skills in scoping, scheduling, risk management, and customer communication. Ability to create project plans from SOWs and manage through execution. Familiarity with project management tools such as Wrike, Asana, or similar Bonus points if you have: PMP or CSM certification Experience with Salesforce Experience in a high-volume services delivery environment Professional services, web development, SaaS, or eCommerce background Familiarity with eCommerce platforms or integrations Our awesome perks! Remote company - work from anywhere Unlimited PTO Maternity/Paternity leave Medical/Dental/Vision/FSA/Life 401k with company match; vested immediately Flexible work schedule Inspiring & collaborative peers The salary range for this position is $95k - $105k annually. This information is current as of the initial date of this job posting and may be modified in the future. The actual pay determined for an individual will vary based on job-related factors such as relevant experience and/or education, particular skills, and location. Miva is a fully remote company with employees distributed across the U.S. Our ideal candidate for this role will reside in the greater Boston area. Miva is a leading eCommerce software dedicated to empowering enterprise merchants and agencies with a state-of-the-art online storefront. To date, Miva software has powered over $100 billion in online sales for retailers worldwide. Our success and the success of our clients are driven by high-performing teams of talented professionals. By creating a culture in which passion, ingenuity, and collaboration are rewarded, we have become the driving force for the advancement of independent commerce. Miva is backed by Equality Asset Management, a private equity firm who is committed to supporting Company growth. Miva has been named a Best and Brightest Company in 2018, 2019, 2020, 2021, 2022, 2023 and 2024. Miva, Inc. is an Equal Opportunity Employer. Read Miva's Applicant Privacy Notice Here.